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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

__________________________

 

FORM 10-Q

 

QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2020

 

Commission File Number 1-4422

 

ROLLINS, INC.

(Exact name of registrant as specified in its charter)

 

Delaware 51-0068479
(State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identification No.)

 

2170 Piedmont Road, N.E., Atlanta, Georgia

(Address of principal executive offices)

 

30324

(Zip Code)

 

(404) 888-2000

(Registrant’s telephone number, including area code)

__________________________

 

Securities registered pursuant to Section 12(b) of the Act:

 

Title of each class   Trading Symbol(s)   Name of each exchange on which registered
Common Stock   ROL   NYSE

 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x    No o

 

Indicate by check mark whether the registrant has submitted electronically, every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes  x   No  o

 

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

 

Large Accelerated Filer x Accelerated filer o
Non-accelerated filer o Smaller reporting company o
    Emerging growth company o

 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o

 

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

 

Yes o No x  

 

Rollins, Inc. had 327,767,449 shares of its $1 par value Common Stock outstanding as of April 17, 2020.

 
 

ROLLINS, INC. AND SUBSIDIARIES

 

PART 1 FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

 

CONDENSED CONSOLIDATED STATEMENTS OF FINANCIAL POSITION

AS OF MARCH 31, 2020, AND DECEMBER 31, 2019

(in thousands except share data)

 

   March 31,   December 31, 
   2020   2019 
   (Unaudited)     
ASSETS          
Cash and cash equivalents  $92,582   $94,276 
Trade receivables, net of allowance for doubtful accounts of $11,861 and $16,699, respectively   123,166    122,766 
Financed receivables, short-term, net of allowance for doubtful accounts of $1,805 and $1,675, respectively   22,209    22,267 
Materials and supplies   21,527    19,476 
Other current assets   45,346    51,002 
Total current assets   304,830    309,787 
Equipment and property, net   194,854    195,533 
Goodwill   596,067    572,847 
Customer contracts, net   279,361    273,720 
Trademarks & tradenames, net   104,863    102,539 
Other intangible assets, net   10,314    10,525 
Operating lease, right-of-use assets   207,975    200,727 
Financed receivables, long-term, net of allowance for doubtful accounts of $1,248 and $1,284 respectively   33,952    30,792 
Benefit plan assets   15,639    21,565 
Deferred income taxes   1,961    2,180 
Other assets   21,663    24,161 
Total assets  $1,771,479   $1,744,376 
LIABILITIES          
Accounts payable  $36,844    35,234 
Accrued insurance   30,739    30,441 
Accrued compensation and related liabilities   68,289    81,943 
Unearned revenues   129,352    122,825 
Operating lease liabilities - current   69,094    66,117 
Current portion of long-term debt   12,500    12,500 
Other current liabilities   71,050    60,975 
Total current liabilities   417,868    410,035 
Accrued insurance, less current portion   34,921    34,920 
Operating lease liabilities, less current portion   140,152    135,651 
Long-term debt   307,300    279,000 
Deferred income tax liability   14,257    9,927 
Long-term accrued liabilities   56,610    59,093 
Total liabilities   971,108    928,626 
Commitments and contingencies          
STOCKHOLDERS’ EQUITY          
Preferred stock, without par value; 500,000 shares authorized, zero shares issued   —    — 
Common stock, par value $1 per share; 550,000,000 and 375,000,000 shares authorized, 327,767,449 and 327,430,846 shares issued and outstanding, respectively   327,767    327,431 
Paid in capital   84,865    89,413 
Accumulated other comprehensive loss   (38,711)   (21,109)
Retained earnings   426,450    420,015 
Total stockholders’ equity   800,371    815,750 
Total liabilities and stockholders’ equity  $1,771,479   $1,744,376 
           

The accompanying notes are an integral part of these condensed consolidated financial statements.

2
 

ROLLINS, INC. AND SUBSIDIARIES

 

CONDENSED CONSOLIDATED STATEMENTS OF INCOME

FOR THE THREE MONTHS ENDED MARCH 31, 2020 AND 2019

(in thousands except per share data)

(unaudited)

 

   Three Months Ended
March 31,		 
     2020       2019 
REVENUES          
Customer services  $487,901   $429,069 
COSTS AND EXPENSES          
Cost of services provided   251,152    217,258 
Depreciation and amortization   21,597    16,683 
Sales, general and administrative   157,862    139,530 
Gain on sale of assets, net   (275)   (181)
Interest expense/(income), net   2,165    (274)
INCOME BEFORE INCOME TAXES   55,400    56,053 
PROVISION FOR INCOME TAXES   12,132    11,827 
NET INCOME  $43,268   $44,226 
NET INCOME PER SHARE - BASIC AND DILUTED  $0.13   $0.14 
DIVIDENDS PAID PER SHARE  $0.12   $0.11 
Weighted average participating shares outstanding - basic and diluted   327,682    327,506 

The accompanying notes are an integral part of these condensed consolidated financial statements.

3
 

ROLLINS, INC. AND SUBSIDIARIES

 

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE EARNINGS

FOR THE THREE MONTHS ENDED MARCH 31, 2020 AND 2019

(in thousands)

(unaudited)

 

   Three Months Ended
March 31,		 
   2020   2019 
NET INCOME  $43,268   $44,226 
Other comprehensive (loss)/earnings          
Foreign currency translation adjustments   (16,868)   2,342 
Change in derivatives   (734)   — 
Other comprehensive (loss)/earnings   (17,602)   2,342 
Comprehensive earnings  $25,666   $46,568 

 

The accompanying notes are an integral part of these condensed consolidated financial statements.

4
 

ROLLINS, INC. AND SUBSIDIARIES

 

CONSOLIDATED STATEMENTS OF STOCKHOLDERS EQUITY

FOR THE THREE MONTHS ENDED MARCH 31, 2020 AND 2019

(in thousands)

(unaudited)

 

                             
   Common Stock   Paid-in-   Accumulated
Other
Comprehensive		   Retained    
   Shares   Amount   capital   income/ (loss)   Earnings   Total 
Balance at December 31, 2018   327,308   $327,308   $85,386   $(71,078)  $370,292   $711,908 
Impact of adoption of ASC 842   —    —    —    —    212    212 
Net Income   —    —    —    —    44,226    44,226 
Other comprehensive income, net of tax                              
Foreign currency translation adjustments   —    —    —    2,342    —    2,342 
Cash dividends   —    —    —    —    (34,332)   (34,332)
Stock compensation   464    464    3,425    —    —    3,889 
Employee stock buybacks   (242)   (242)   (8,879)   —    —    (9,121)
Balance at March 31, 2019   327,530   $327,530   $79,932   $(68,736)  $380,398   $719,124 
                         
   Common Stock   Paid-in-   Accumulated
Other
Comprehensive		   Retained    
   Shares   Amount   capital   income/ (loss)   Earnings   Total 
Balance at December 31, 2019   327,431   $327,431   $89,413   $(21,109)  $420,015   $815,750 
Impact of adoption of ASC 326   —    —    —    —    2,484    2,484 
Net Income   —    —    —    —    43,268    43,268 
Other comprehensive income, net of tax                              
Foreign currency translation adjustments   —    —    —    (16,868)   —    (16,868)
Change in derivatives   —    —    —    (734)   —    (734)
Cash dividends   —    —    —    —    (39,317)   (39,317)
Stock compensation   555    555    3,264    —    —    3,819 
Employee stock buybacks   (219)   (219)   (7,812)   —    —    (8,031)
Balance at March 31, 2020   327,767   $327,767   $84,865   $(38,711)  $426,450   $800,371 

The accompanying notes are an integral part of these condensed consolidated financial statements.

5
 

ROLLINS, INC. AND SUBSIDIARIES

 

CONSOLIDATED STATEMENTS OF STATEMENT OF CASH FLOWS

FOR THE THREE MONTHS ENDED MARCH 31, 2020 AND 2019

(in thousands)

(unaudited)

 

   Three Months Ended 
   March 31, 
   2020   2019 
OPERATING ACTIVITIES          
Net income  $43,268   $44,226 
Adjustments to reconcile net income to net cash provided by operating activities:          
Depreciation and amortization   21,597    16,683 
Provision for deferred income taxes   2,999    3,327 
Provision for bad debts   2,288    1,682 
Stock-based compensation expense   3,819    3,889 
Other, net   (615)   (591)
Changes in operating assets and liabilities   18,607    (7,794)
Net cash provided by operating activities   91,963    61,422 
INVESTING ACTIVITIES          
Cash used for acquisitions of companies, net of cash acquired   (47,586)   (7,041)
Purchases of equipment and property   (6,674)   (6,481)
Proceeds from sales of franchises   267    395 
Other   941    569 
Net cash used in investing activities   (53,052)   (12,558)
FINANCING ACTIVITIES          
Payment of contingent consideration   (2,040)   (2,807)
Repayment of term loan   (35,700)   — 
Borrowings on revolving commitment   64,000    — 
Cash paid for common stock purchased   (8,031)   (9,121)
Dividends paid   (39,317)   (34,332)
Net cash used in financing activities   (21,088)   (46,260)
Effect of exchange rate changes on cash   (19,517)   (1,482)
Net (decrease)/increase in cash and cash equivalents   (1,694)   1,122 
Cash and cash equivalents at beginning of period   94,276    115,485 
Cash and cash equivalents at end of period  $92,582   $116,607 
Supplemental disclosure of cash flow information:          
Non-cash additions to operating lease right-of-use assets  $27,894    6,920 

The accompanying notes are an integral part of these condensed consolidated financial statements.

6
 

ROLLINS, INC. AND SUBSIDIARIES

 

NOTE 1.BASIS OF PREPARATION AND OTHER

Basis of Preparation -The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with the instructions to Form 10-Q and therefore do not include all information and footnotes required by accounting principles generally accepted in the United States of America for complete financial statements. There has been no material change in the information disclosed in the notes to the consolidated financial statements included in the Annual Report on Form 10-K of Rollins, Inc. (the “Company”) for the year ended December 31, 2019 other than updates related to Accounting Standards Update (ASU) No. 2016-13, Financial Instruments - Credit Losses (ASC 326): Measurement of Credit Losses on Financial Instruments as noted below. Accordingly, the quarterly condensed consolidated financial statements and related disclosures herein should be read in conjunction with the 2019 Annual Report on Form 10-K.

The preparation of interim financial statements requires management to make estimates and assumptions for the amounts reported in the condensed consolidated financial statements. Specifically, the Company makes estimates in its interim condensed consolidated financial statements for the termite accrual, which includes future costs including termiticide life expectancy and government regulations, the insurance accrual, which includes self-insurance and worker’s compensation, inventory adjustments, discounts and volume incentives earned, among others.

The global response to the COVID-19 pandemic has triggered an economic downturn. The pest control industry has been designated as “essential” by the Department of Homeland Security and the Company has been able to remain operational in every part of the world in which it operates. The Company’s consolidated financial statements reflect estimates and assumptions made by management that affect the reported amounts of assets and liabilities and related disclosures as of the date of the condensed consolidated financial statements. The Company considered the impact of COVID-19 on the assumptions and estimates used in preparing the condensed consolidated financial statements, and it was determined that there were some adverse impacts on the Company’s results of the first quarter ended March 31, 2020. The Company’s business, results of operations and financial condition will be impacted by future developments related to the COVID-19 pandemic, but the magnitude of such impacts cannot be determined at this time.

In the opinion of management, all adjustments necessary for a fair presentation of the Company’s financial results for the quarter have been made. These adjustments are of a normal recurring nature, but complicated by the uncertainty surrounding the global economic impact of the COVID-19 pandemic. We began to experience this impact in mid-March 2020 and expect it to persist and be more significant in the second quarter of 2020. The results of operations for the three months ended March 31, 2020 are not necessarily indicative of results for the entire year.

The Company has only one reportable segment, its pest and termite control business. The Company’s results of operations and its financial condition are not reliant upon any single customer, a few customers, or the Company’s foreign operations.

The Company reclassified certain prior period amounts in the Statement of Cash Flows from Operating Activities to Financing Activities for payment of contingent consideration to conform to the current period presentation. 

 

NOTE 2.RECENT ACCOUNTING PRONOUNCEMENTS

Recently adopted accounting standards

In June of 2016, the FASB issued ASU 2016-13, “Financial Instruments - Credit Losses (ASC 326): Measurement of Credit Losses on Financial Instruments.” The updated accounting guidance requires changes to the recognition of credit losses on financial instruments not accounted for at fair value through net income. The Company adopted ASU 2016-13 effective January 1, 2020 and recognized the decrease in the allowance for doubtful accounts, net of tax, as a $2.5 million increase to beginning retained earnings.

The Company is exposed to credit losses primarily related to accounts receivables and financed receivables derived from customer services revenue.  To reduce credit risk for residential pest control accounts receivable, we promote enrollment in our auto-pay programs. In general, we may suspend future services for customers with past due balances. The Company’s credit risk is generally low with a large number of entities comprising Rollins’ customer base and dispersion across many different geographical regions.

7
 

ROLLINS, INC. AND SUBSIDIARIES

 

The Company manages its financing receivables on an aggregate basis when assessing and monitoring credit risks. The Company’s established credit evaluation and monitoring procedures seek to minimize the amount of business we conduct with higher risk customers. The credit quality of a potential obligor is evaluated at the loan origination based on an assessment of the individual’s Beacon/credit bureau score. Rollins requires a potential obligor to have good credit worthiness with low risk before entering into a contract. Depending upon the individual’s credit score, the Company may accept with 100% financing or require a significant down payment or turndown the contract. Delinquencies of accounts are monitored each month. Financing receivables include installment receivable amounts which are due subsequent to one year from the balance sheet dates.

The Company’s allowances for credit losses for trade accounts receivable and financed receivables are developed using historical collection experience, current and economic and market conditions, reasonable and supportable forecasts, and a review of the current status of customers’ receivables. The Company’s receivable pools are classified between residential customers, commercial customers, large commercial customers, and financed receivables. Accounts are written-off against the allowance for doubtful accounts when the Company determines that amounts are uncollectible, and recoveries of amounts previously written off are recorded when collected. Below is a rollforward of the Company’s allowance for credit losses for the three months ended March 31, 2020.

Schedule of Roll Forward of the Company's Allowance for Credit Losses

   Allowance for Doubtful Accounts 
   Trade
Receivables		   Financed
Receivables		   Total
Receivables		 
Balance at January 1, 2020  $16,699   $2,959   $19,658 
Adoption of ASC 326   (3,330)   —    (3,330)
Adjusted balance at January 1, 2020   13,369    2,959    16,328 
Provision for expected credit losses   1,553    734    2,287 
Write-offs charged against the allowance   (3,779)   (640)   (4,419)
Recoveries collected   908    —    908 
Currency conversion   (190)   —    (190)
Balance at March 31, 2020  $11,861   $3,053   $14,914 

 

In January 2017, the FASB issued ASU No. 2017-04, Intangibles-Goodwill and Other (ASC 350): Simplifying the Test for Goodwill Impairment, which eliminated the requirement to calculate the implied fair value of goodwill (i.e., Step 2 of the current goodwill impairment test) to measure a goodwill impairment charge. Instead, entities would record an impairment charge based on the excess of a reporting unit’s carrying amount over its fair value (i.e., measure the charge based on the current Step 1). The Company adopted ASU 2017-04 effective January 1, 2020. The Company does not expect the adoption of this standard to have a material impact on its future consolidated financial statements.

In August 2018, the FASB issued ASU No. 2018-13, Fair Value Measurement (ASC 820): Disclosure Framework—Changes to the Disclosure Requirements for Fair Value Measurement. The updated accounting guidance modified the disclosure requirements on fair value measurements by removing certain disclosure requirements related to the fair value hierarchy, modifying existing disclosure requirements related to measurement uncertainty and adding new disclosure requirements. The Company adopted ASU 2018-13 effective January 1, 2020 and the adoption did not materially impact its financial statement disclosures.

8
 

ROLLINS, INC. AND SUBSIDIARIES

 

Recently issued accounting standards to be adopted in 2021 or later

In December, 2019, the FASB issued ASU No. 2019-12 Income Taxes (topic 740): Simplifying the Accounting for Income Taxes. The standard eliminates the need for an organization to analyze whether the following apply in a given period (1) exception to the incremental approach for intraperiod tax allocation (2) exceptions to accounting for basis differences when there are ownership changes in foreign investments and (3) exceptions in interim period income tax accounting for year-to-date losses that exceed anticipated losses. The ASU also is designed to improve financial statement preparers’ application of income tax-related guidance and simplify GAAP for (1) franchise taxes that are partially based on income, (2) transactions with a government that result in a step-up in the tax basis of goodwill, (3) separate financial statements of legal entities that are not subject to tax, and (4) enacted changes in tax laws in interim periods. The standard in this update is effective for the Company’s financial statements issued for fiscal years beginning in 2021. The adoption of this ASU is not expected to have a material impact on the Company’s consolidated financial statements. 

 

NOTE 3.REVENUE

The following tables present our revenues disaggregated by revenue source (in thousands).

Sales and usage-based taxes are excluded from revenues. No sales to an individual customer or in a country other than the United States accounted for more than 10% of the sales for the periods listed on the following table. Revenue, classified by the major geographic areas in which our customers are located, was as follows:

         
   (In thousands) 
   Three Months Ended 
   March 31, 
   2020   2019 
United States  $452,346   $394,000 
Other countries   35,555    35,069 
Total Revenues  $487,901   $429,069 

Revenue from external customers, classified by significant product and service offerings, was as follows:

 

   (In thousands) 
   Three Months Ended 
   March 31, 
   2020   2019 
Residential revenue  $204,657   $172,507 
Commercial revenue   183,315    169,671 
Termite completions, bait monitoring, & renewals   94,227    80,250 
Franchise revenues   3,417    3,261 
Other revenues   2,285    3,380 
Total Revenues  $487,901   $429,069 

 

NOTE 4.EARNINGS PER SHARE

The Company follows ASC 260, Earnings Per Share (ASC 260) that requires the reporting of both basic and diluted earnings per share. Basic earnings per share is computed by dividing net income available to participating common stockholders by the weighted average number of participating common shares outstanding for the period.

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ROLLINS, INC. AND SUBSIDIARIES

 

Basic and diluted earnings per share attributable to common and restricted shares of common stock for the period were as follows:

 

   Three Months Ended 
   March 31, 
   2020   2019 
Basic and diluted earnings per share          
Common stock  $0.13   $0.14 
Restricted shares of common stock  $0.12   $0.12 

 

NOTE 5.CONTINGENCIES

In the normal course of business, certain of the Company’s subsidiaries are defendants in a number of lawsuits, claims or arbitrations which allege that the subsidiaries’ services caused damage.  In addition, the Company defends employment-related cases and claims from time to time. We are involved in certain environmental matters primarily arising in the normal course of business. We are actively contesting each of these matters.

Management does not believe that any pending claim, proceeding or litigation, either alone or in the aggregate will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters, however unlikely, could result in a charge that might be material to the results of an individual quarter or year.

 

 

NOTE 6.FAIR VALUE OF FINANCIAL INSTRUMENTS

The Company’s financial instruments consist of cash and cash equivalents, trade receivables, notes receivable, accounts payable and other short-term liabilities. The carrying amounts of these financial instruments approximate their respective fair values.

At March 31, 2020 and 2019, the Company had $51.3 million and $29.0 million of acquisition holdback and earnout liabilities with the former owners of acquired companies. The earnout liabilities were discounted to reflect the expected probability of payout, and both earnout and holdback liabilities were discounted to their net present value on the Company’s books and are considered level 3 liabilities. The table below presents a summary of the changes in fair value for these liabilities.

The table below presents a summary of the changes in fair value for these liabilities.

   Three Months Ended March 31, 
(in thousands)  2020   2019 
Beginning  $49,131   $30,926 
New acquisitions and revaluations   4,489    1,557 
Payouts   (2,040)   (2,807)
Interest on outstanding contingencies   583    212 
Charge offset, forfeit and other   (835)   (889)
Ending Balance  $51,328   $28,999 

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ROLLINS, INC. AND SUBSIDIARIES

 

NOTE 7.UNEARNED REVENUE

Revenue allocated to remaining performance obligations represents contracted revenue that has not yet been recognized (“contracted not recognized revenue”), which includes both unearned revenue and revenue that will be invoiced and recognized in future periods. Deferred revenue recognized in the three months ended March 31, 2020 and 2019 were $42.7 million and $40.0 million, respectively. Changes in unearned revenue were as follows:

 

Changes in unearned revenue were as follows:

   Three Months Ended
March 31,		 
(in thousands)  2020   2019 
Balance at beginning of year  $136,507   $127,075 
Deferral of unearned revenue   49,552    47,737 
Recognition of unearned revenue   (42,707)   (39,958)
Balance at end of period  $143,352   $134,854 

 

The Company has no material contracted, but not recognized revenue as of March 31, 2020 or December 31, 2019.

At March 31, 2020 and December 31, 2019, the Company had long-term unearned revenue of $14.0 million and $13.7 million, respectively. Unearned short-term revenue is recognized over the next 12-month period. The majority of unearned long-term revenue is recognized over a period of five years or less with immaterial amounts recognized through 2029.

 

NOTE 8.LEASES

The Company leases certain buildings, vehicles, and equipment in order to reduce the risk associated with ownership. The Company elected the practical expedient approach permitted under ASC 842 not to include short-term leases with a duration of 12 months or less on the balance sheet. As of March 31, 2020 and December 31, 2019, all leases were classified as operating leases. Building leases generally carry terms of 5 to 10 years with annual rent escalations at fixed amounts per the lease. Vehicle leases generally carry a fixed term of one year with renewal options to extend the lease on a monthly basis resulting in lease terms up to 5 years depending on the class of vehicle. The exercise of renewal options is at the Company’s sole discretion. It is reasonably certain that the Company will exercise the renewal options on its vehicle leases. The measurement of right-of-use assets and liabilities for vehicle leases includes the fixed payments associated with such renewal periods. We separate lease and non-lease components of contracts. Our lease agreements do not contain any material variable payments, residual value guarantees, early termination penalties or restrictive covenants.

The Company uses the rate implicit in the lease when available; however, most of our leases do not provide a readily determinable implicit rate. Accordingly, we estimate our incremental borrowing rate based on information available at lease commencement.

 

(in thousands)       
Lease Classification  Financial Statement Classification  Three Months Ended
March 31, 2020		 
Short-term lease cost  Cost of services provided, Sales, general, and administrative expenses   76 
Operating lease cost  Cost of services provided, Sales, general, and administrative expenses   20,717 
Total lease expense      20,793 
         
Other Information        
Weighted-average remaining lease term – operating leases  3.84 
Weighted-average discount rate – operating leases  3.93 
Cash paid for amounts included in the measurement of lease liabilities:    
Operating cash flows for operating leases   20,477 

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ROLLINS, INC. AND SUBSIDIARIES

 

Lease Commitments

Future minimum lease payments, including assumed exercise of renewal options at March 31, 2020 were as follows:

 

(in thousands)  Operating Leases 
2020 (excluding the three months ended March 31, 2020)  $58,250 
2021   65,533 
2022   47,137 
2023   27,744 
2024   11,624 
2025   7,382 
Thereafter   10,723 
Total Future Minimum Lease Payments   228,393 
Less:  Amount representing interest   19,147 
Total future minimum lease payments, net of interest  $209,246 

 

Total future minimum lease payments for operating leases, including the amount representing interest, are comprised of $96.8 million for building leases and $131.6 million for vehicle leases. As of March 31, 2020, the Company had no additional future obligations for leases that had not yet commenced.

Future commitments presented in the table above exclude lease payments in renewal periods for which it is reasonably certain that the Company will exercise the renewal option.

 

NOTE 9.DEBT

The Company entered into a Credit Agreement with SunTrust Bank and Bank of America, N.A. for an unsecured Revolving Commitment of up to $175.0 million, which includes a $75.0 million letter of credit subfacility and a $25.0 million swingline subfacility and an unsecured variable rate $250.0 million Term Loan with SunTrust Bank and Bank of America, N.A. Both the Revolving Commitment and the Term Loan have five-year terms commencing on April 29, 2019. In addition, the Credit Agreement has provisions to extend each term beyond the Revolving Commitment termination date as well as optional prepayment rights at any time and from time to time to prepay any borrowing, in whole or in part, without premium or penalty. As of March 31, 2020, the Revolving Commitment had outstanding borrowings of $133.0 million and the Term Loan had outstanding borrowings of $186.8 million. As of December 31, 2019, the Revolving Commitment had outstanding borrowings of $101.5 million and the Term Loan had outstanding borrowings of $190.0 million. The Credit Agreement includes a debt covenant that requires the Company’s leverage ratio to be no greater than 3.00:1.00. The Leverage Ratio is calculated as of the last day of the fiscal quarter most recently ended. The Company remained in compliance with applicable debt covenants through the date of this filing and expects to maintain compliance throughout 2020.

 

NOTE 10.STOCKHOLDERS’ EQUITY

During the three months ended March 31, 2020, the Company paid $39.3 million or $0.12 per share in cash dividends compared to $34.3 million or $0.105 per share during the same period in 2019.

The Company did not repurchase shares on the open market during either of the first quarters ended March 31, 2020 or 2019.

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The Company repurchases shares from employees for the payment of their taxes on restricted shares that have vested. The Company repurchased $8.0 million and $9.1 million for the quarters ended March 31, 2020 and 2019, respectively.

As more fully discussed in Note 17 of the Company’s notes to the consolidated financial statements in its 2019 Annual Report on Form 10-K, time-lapse restricted shares and restricted stock units have been issued to officers and other management employees under the Company’s Employee Stock Incentive Plans.  The Company issues new shares from its authorized but unissued share pool. At March 31, 2020, approximately 4.9 million shares of the Company’s common stock were reserved for issuance.

Time Lapse Restricted Shares and Restricted Stock Units

The following table summarizes the components of the Company’s stock-based compensation programs recorded as expense:

 

   Three Months Ended 
   March 31, 
(in thousands)  2020   2019 
Time lapse restricted stock:          
Pre-tax compensation expense  $3,819   $3,889 
Tax benefit   (837)   (821)
Restricted stock expense, net of tax  $2,982   $3,068 

 

-The following table summarizes information on unvested restricted stock outstanding as of March 31, 2020:

 

   Number of
Shares		   Average Grant-
Date Fair Value		 
Unvested Restricted Stock at December 31, 2019   2,310   $25.84 
Forfeited   (16)   24.28 
Vested   (626)   19.76 
Granted   572    36.73 
Unvested Restricted Stock at March 31, 2020   2,240   $30.42 

 

At March 31, 2020 and December 31, 2019, the Company had $58.1 million and $41.3 million of total unrecognized compensation cost, respectively, related to time-lapse restricted shares that are expected to be recognized over a weighted average period of approximately 4.4 years and 4.0 years, respectively.

 

NOTE 11.PENSION AND POST RETIREMENT BENEFIT PLAN

During September 2019, the Company settled its fully-funded pension plan. At December 31, 2019, $21.6 million of pension assets remained available to fund other employee benefits. The Company used $5.9 million to fund its 401(k)-match obligation during the quarter ended March 31, 2020, and plans to continue funding future benefit plan obligations, with a possible reversion of any remaining pension assets to the Company per ERISA regulations. As of March 31, 2020, the Company had approximately $15.6 million remaining of benefit plan assets.

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Components of Net Pension Benefit Loss/(Gain)

 

               
   Three Months Ended
March 31,		 
(in thousands)  2020   2019 
Interest and service cost  $25   $924 
Expected return on plan assets   (35)   (30)
Amortization of net loss   25    892 
Net periodic benefit  $15   $1,786 

 

During the three months ended March 31, 2020, and the same period in 2019, the Company made no contributions to its defined benefit retirement plans (the “Plans”). The Company made no contributions for the year ended December 31, 2019.

 

NOTE 12.BUSINESS COMBINATIONS

The Company made seven acquisitions during the three-month period ended March 31, 2020, and 30 acquisitions for the year ended December 31, 2019, some of which have been disclosed on various press releases and related Current Reports on Form 8- K. For the seven acquisitions so far in 2020, the preliminary values of major classes of assets acquired and liabilities assumed recorded at the date of acquisition, as adjusted during the valuation period, are included in the reconciliation of the total consideration as follows (in thousands):

Schedule of Assets Acquired and Liabilities assumed recorded at the date of acquisition.

   March 31, 2020 
Accounts receivable, net  $1,556 
Materials and supplies   103 
Equipment and property   2,850 
Goodwill   26,505 
Customer contracts   22,027 
Other intangible assets   3,029 
Current liabilities   (6,827)
Other assets and liabilities, net   2,987 
Total consideration paid  $52,230 
Less:  Contingent consideration liability   (4,644)
Total cash purchase price  $47,586 

 

Goodwill from acquisitions represents the excess of the purchase price over the fair value of net assets of businesses acquired. For the three-month period ending March 31, 2020, $26.5 million of goodwill was added related to the seven acquisitions noted above. The cumulative carrying amount of goodwill was $596.1 million and $572.8 million at March 31, 2020 and December 31, 2019, respectively. Goodwill generally changes due to the timing of acquisitions, finalization of allocation of purchase prices of previous acquisitions and foreign currency translations. The carrying amount of goodwill in foreign countries was $53.9 million at March 31, 2020 and $55.8 million at December 31, 2019.

The Company completed its most recent annual impairment analysis as of September 30, 2019. Based upon the results of this analysis, the Company has concluded that no impairment of its goodwill or other intangible assets was indicated.

The carrying amount of customer contracts was $279.4 million and $273.7 million at March 31, 2020 and December 31, 2019, respectively. The carrying amount of trademarks and tradenames was $104.9 million and $102.5 million at March 31, 2020 and December 31, 2019, respectively. The carrying amount of other intangible assets was $10.3 and $10.5 million at March 31, 2020 and December 31, 2019, respectively. The carrying amount of customer contracts in foreign countries was $32.9 million and $33.5 million at March 31, 2020 and December 31, 2019, respectively. The carrying amount of trademarks and tradenames in foreign countries was $3.1 million and $3.4 million at March 31, 2020 and December 31, 2019, respectively. The carrying amount of other intangible assets in foreign countries was $1.0 million and $1.2 million at March 31, 2020 and December 31, 2019, respectively.

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Customer contracts and other amortizable intangible assets are amortized on a straight-line basis over their economic useful lives. The following table sets forth the components of intangible assets as of March 31, 2020 (in thousands):

 

Intangible Asset  Carrying
Value		   Useful Life
in Years		 
Customer contracts  $279,361    3-12 
Trademarks and tradenames   104,863    N/A-20
Non-compete agreements   4,505    3-20 
Patents   1,461    3-15 
Other assets   2,121    10 
Internet domains   2,227    N/A 
Total customer contracts and other intangible assets  $394,538      

 

NOTE 13.DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

Risk Management Objective of Using Derivatives

The Company is exposed to certain interest rate risks on our outstanding debt and foreign currency risks arising from our international business operations and global economic conditions. The Company enters into certain derivative financial instruments to lock in certain interest rates, as well as to protect the value or fix the amount of certain obligations in terms of its functional currency, the U.S. dollar.

Cash Flow Hedges of Interest Rate Risk

The Company uses interest rate swap arrangements to manage or hedge its interest rate risk. Notwithstanding the terms of the swaps, the Company is ultimately obligated for all amounts due and payable under the Revolving Commitment and the Term Loan (“Credit Facility”). The Company does not use such instruments for speculative or trading purposes.

On June 19, 2019, the Company entered into a floating-to-fixed interest rate swap for an aggregate notional amount of $80.0 million in order to hedge a portion of the Company’s floating rate indebtedness under the Credit Facility. The Company designated the swap as a cash flow hedge. The swap requires us to pay a fixed rate of 1.94% per annum on the notional amount. The cash flows from the swap began June 30, 2019 and ends on December 31, 2021. As of December 31, 2019, $0.3 million had been recorded as an Accumulated Loss in Other Comprehensive Income (“AOCI”). An additional loss of $0.7 million was recorded in AOCI in the three months ending March 31, 2020. Realized gains and losses in connection with each required interest payment are reclassified from AOCI to interest expense during the period of the cash flows. During the first three months as of March 31, 2020, $0.1 million was recorded as interest income to offset the floating rate interest expense on our Credit Facility. The fair value of the Company’s interest rate swaps was recorded as $0.8 million in Other Current Liabilities and $0.2 in Long-Term Liabilities for a combined obligation of $1.0 million at March 31, 2020. The fair value of the Company’s interest rate swaps was recorded as $0.2 million in Other Current Liabilities and $0.1 in Long-Term Liabilities for a combined obligation of $0.3 million at December 31, 2019. On a quarterly basis, management evaluates any swap agreement to determine its effectiveness or ineffectiveness and records the change in fair value as an adjustment to AOCI. Management intends that the swap remains effective.

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ROLLINS, INC. AND SUBSIDIARIES

 

Hedges of Foreign Exchange Risk

The Company is exposed to fluctuations in various foreign currencies against its functional currency, the US dollar. We use foreign currency derivatives, specifically vanilla foreign currency forward contracts (“FX Forwards”), to manage our exposure to fluctuations in the USD-CAD and AUD-USD exchange rates. FX Forwards involve fixing the foreign currency exchange rate for delivery of a specified amount of foreign currency on a specified date. The FX Forwards are typically settled in US dollars for their fair value at or close to their settlement date. We do not currently designate any of these FX Forwards under hedge accounting, but rather reflect the changes in fair value immediately in earnings. We do not use such instruments for speculative or trading purposes, but rather use them to manage our exposure to foreign exchange rates. Changes in the fair value of FX Forwards recorded in other income/expense and were equal to a net gain of $1.1 million for the three months ended March 31, 2020 and a net loss of $0.1 million for the three months ending March 31, 2019. The fair value of the Company’s FX Forwards was recorded as $0.6 million in Other Current Assets at March 31, 2020 and was a net obligation of $0.2 million in Other Current Liabilities at December 31, 2019.

As of March 31, 2020, the Company had the following outstanding FX Forwards (in thousands except for number of instruments):

 

Non-Designated Derivative Summary 
FX Forward Contracts  Number of
Instruments		   Sell
Notional		   Buy
Notional		 
Sell AUD/Buy USD Fwd Contract   4   $600   $416 
Sell CAD/Buy USD Fwd Contract   10   $12,000   $9,127 
Total   14        $9,543 
                

The financial statement impact related to these derivative instruments was insignificant for the 3 months ended March 31, 2020 and year ended December 31, 2019.

 

NOTE 14.SUBSEQUENT EVENTS

On April 28, 2020, the Company announced that the Board of Directors declared a regular quarterly cash dividend on its common stock of $0.08 per share on June 10, 2020 to stockholders of record at the close of business May 11, 2020.

 

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

On April 29, 2020, the Company reported first quarter revenues of $487.9 million, an increase of 13.7% over the prior year’s first quarter revenue of $429.1 million. Rollins’ net income decreased 2.2% to $43.3 million, or $0.13 per diluted share for the first quarter ended March 31, 2020, compared with $44.2 million, or $0.14 per diluted share for the same period in 2019.

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ROLLINS, INC. AND SUBSIDIARIES

 

Results of Operations:

THREE MONTHS ENDED MARCH 31, 2020 COMPARED TO THREE MONTHS ENDED MARCH 31, 2019

COVID-19 Pandemic Impact

The global spread of the coronavirus (“COVID-19”), which was declared a global pandemic by the World Health Organization in March 2020, has created significant volatility, uncertainty and global macroeconomic disruption. Our business, operations and financial results have been, and may continue to be, adversely impacted by the COVID-19 pandemic and by related government actions (including declared states of emergency and quarantine, “shelter-in-place” or similar orders), non-governmental agency recommendations and public perceptions, all of which have led to disruption in global economic and labor market conditions. While many businesses have been required to temporarily close to slow the spread of the virus, pest control has been designated as “essential” by the Department of Homeland Security. We have been able to remain operational in every part of the world in which we operate, and we are keeping most of our employees working to benefit our customers at this time.

Our immediate concern is for the safety and welfare of our employees and customers. To keep their health protected, we have adopted numerous safety initiatives including providing personal protective equipment (PPE) for all of our technicians (masks, booties, gloves, coveralls, etc.). We have also implemented numerous initiatives to disinfect our devices, implement social distancing guidelines, and provide contact-free services.

To address ongoing cash flow and liquidity risks, we have taken certain steps to reduce or delay certain controllable expenses across our various brands, including the following, among others:

·Reduced salaries of select management personnel,
·Canceled all non-essential capital expenditures,
·Deferred normally scheduled annual compensation merit increases for some locations,
·Canceled all non-essential business travel, meetings and training programs,
·Eliminated non-essential contractor and temporary services,
·Implemented work hour reductions for select personnel, and
·Furloughed some personnel while continuing benefits for up to 90 days.

Customer retention during the pandemic is less predictable, and of greater immediate concern. Our residential pest control business has remained consistent with seasonal trends, especially as temperatures rise across the U.S. and pest activity increases. Through the date of this filing, our commercial pest control business has been more adversely impacted, as it crosses multiple industries such as healthcare, food processing, logistics, grocery, retail and hospitality. Each of these industries is being impacted differently by the pandemic. Many of our commercial customers continue to operate as “essential” businesses; however, there are others that have temporarily closed and have suspended our commercial pest control services.

We expect that the impact of COVID-19 on general economic activity will negatively impact our new customer sales demand. We began to experience this impact in mid-March 2020 and expect it to persist and be more significant in the second quarter of 2020. We also expect this impact will further persist for the remainder of 2020 and possibly beyond, the degree of the impact will depend on the extent and duration of the economic contraction.

To enhance our sales demand, we continue to innovate where we see opportunity. In record time, our team developed a new disinfection service that is rapidly being deployed at Orkin called VitalClean™. The successful offering of this new service to our customers will help to ensure the long-term strength of the company.

While we have a substantial amount of intangible assets on our balance sheet, we currently anticipate the economy will rebound as the shelter-in-place and business-shuttering mandates are lifted. We currently do not anticipate any significant long-term loss in revenues or cash flows that would approach a level for impairment of intangible assets.

All of our critical supply-chain vendors have remained operational, and we have engaged additional new sources to supplement our existing suppliers, especially for critical PPE and other COVID-19-related items. Fleet suppliers and support vendors continue to serve our needs.

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Revenue

Revenues for the first quarter ended March 31, 2020 increased $58.8 million, or 13.7%, to $487.9 million compared to $429.1 million for the first quarter ended March 31, 2019.  Growth occurred across all service lines. Approximately 8.6 percentage points of the 13.7% increase in revenues came from acquisitions, while growth in customers and pricing made up the remaining 5.1 percentage points.

The Company has three primary service offerings: commercial pest control, residential pest control and termite, including ancillary services. During the first quarter ended March 31, 2020, commercial pest control revenue approximated 38% of the Company’s revenues, residential pest control approximated 42% of the Company’s revenues, and termite and ancillary service revenue approximated 19% of the Company’s revenues. Comparing the first quarter of 2020 to the first quarter 2019, the Company’s commercial pest control revenue increased 8.0%, residential pest control revenue increased 18.6%, and termite and ancillary services revenue increased 17.4%. Foreign operations accounted for approximately 7% and 8% of total revenues during the first quarters of 2020 and 2019, respectively.

Revenues are impacted by the seasonal nature of the Company’s pest and termite control services. The increase in pest activity, as well as the metamorphosis of termites in the spring and summer (the occurrence of which is determined by the change in seasons), has historically resulted in an increase in the Company’s revenues as evidenced by the following chart:

 

Consolidated Net Revenues 
(in thousands) 
   2020   2019   2018 
First Quarter  $487,901   $429,069   $408,742 
Second Quarter   —    523,957    480,461 
Third Quarter   —    556,467    487,739 
Fourth Quarter   —    505,985    444,623 
Year ended December 31,  $487,901   $2,015,478   $1,821,565 

Revenues are also impacted by the Company’s acquisitions.  For the first quarters ended March 31, 2020, 2019, and 2018, acquisitions increased revenues by $37.0 million, $4.5 million, and $16.0 million, respectively.

Cost of Services Provided

Cost of Services provided for the first quarter ended March 31, 2020 increased $33.9 million, or 15.6%, to $251.2 million, compared to $217.3 million for the first quarter of the prior year. Gross Margin for the first quarter of 2020 was 48.5%, down 0.9 percentage points from 49.4% for the first quarter of 2019. The quarter experienced higher expense percent growth in the following areas: higher auto, workers compensation and general liability insurance premiums and claim payments; personnel-related expenses from an increase in medical claim activity and from benefits accrued for furloughed service technicians  ; materials and supplies expended for additional PPE for employee safety, and higher service salaries as acquired businesses are yet to achieve the operational efficiencies experienced within our organic base. Service salaries, materials and supplies and fleet are more variable in nature, and have increased with the production of the 13.7% additional revenue for the period.

Depreciation and Amortization

Depreciation and amortization expense for the first quarter ended March 31, 2020 increased $4.9 million to $21.6 million, an increase of 29.5% from the same period in the prior year. Depreciation increased $2.0 million due to acquisitions and equipment purchases while amortization of intangible assets increased $2.9 million due to the amortization of customer contracts from several acquisitions.

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Sales, General and Administrative

Sales, General and Administrative Expenses for the first quarter ended March 31, 2020 increased $18.3 million, or 13.1%, to $157.9 million, or 32.4% of revenues, down 0.1 percentage points from $139.5 million, or 32.5% of revenues for the first quarter ended March 31, 2019.  The Company experienced higher expense growth in telecommunication expenses and additional reserves for bad debt risks. These were offset by lower expense growth in administrative salaries, fleet, advertising, and professional services.

Interest Expense, Net

Net interest expense for the first quarter ended March 31, 2020 was $2.2 million compared to net interest income of $0.3 million for the same period last year, primarily due to the implementation of our Credit Facility in April 2019 to fund acquisition growth.  

Income Taxes

The effective tax rate was 21.9% for the first quarter ended March 31, 2020 and 21.1% for the first quarter ended March 31, 2019.  The increase to the effective tax rate for first quarter ended March 31, 2020 was primarily due to reductions in certain beneficial deductions.

Liquidity and Capital Resources

The Company believes its current cash and cash equivalents balances, future cash flows expected to be generated from operating activities and available borrowings under its $175.0 million revolving credit facility and $250.0 million term loan facility will be sufficient to finance its current operations and obligations, and fund expansion of the business for the foreseeable future. The Company’s operating activities generated net cash of $92.0 million and $61.4 million for the three months ended March 31, 2020 and 2019, respectively. The Company made no contributions to its sole remaining defined benefit retirement plan during the three months ending March 2020 and 2019 and had approximately $15.6 million of benefit plan assets remaining from the 2019 pension plan settlement.

The Company invested approximately $6.7 million in capital expenditures, exclusive of expenditures for business acquisitions, during the three months ended March 31, 2020, compared to $6.5 million during the same period in 2019. Non-essential capital expenditures for 2020 have been cancelled in response to the pandemic crisis. Capital expenditures for the first three months consisted primarily of the purchase of operating equipment replacements and technology-related projects. During the three months ended March 31, 2020, the Company made expenditures for acquisitions totaling $47.6 million, compared to $7.0 million during the same period in 2019. A total of $39.3 million was paid in cash dividends ($0.12 per share), compared to $34.3 million or ($0.105 per share) during the same period in 2019. On April 28, 2020, the Company announced that the Board of Directors declared a regular quarterly cash dividend on its common stock of $0.08  per share payable June 10, 2020 to stockholders of record at the close of business May 11, 2020, to be funded with existing cash balances and available credit facilities. The Company expects to continue to pay cash dividends to common stockholders, subject to the earnings and financial condition of the Company and other relevant factors. The Company did not repurchase shares of its common stock on the open market during the first three months of 2020 or during the same period in 2019. The Company has had a buyback program in place for a number of years and has routinely purchased shares when it felt the opportunity was desirable. The Board authorized the purchase of 11.25 million additional shares of the Company’s common stock in July 2012. These authorizations enable the Company to continue the purchase of Company common stock when appropriate, which is an important benefit resulting from the Company’s strong cash flows. The stock buy-back program has no expiration date. In total, 7.6 million additional shares may be purchased under the share repurchase program. The Company repurchased $8.0 million and $9.1 million of common stock for the first three months ended March 31, 2020 and 2019, respectively, from employees for the payment of taxes on vesting restricted shares. The acquisitions, capital expenditures, share repurchases and cash dividends were funded through existing cash balances, borrowings on our line of credit, a term loan, and operating activities.

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ROLLINS, INC. AND SUBSIDIARIES

 

The Company’s balance sheet as of March 31, 2020 and December 31, 2019 includes short-term unearned revenues of $129.4 million and $122.8 million, respectively, representing approximately 6% of our annual revenue. This represents cash paid to the Company by its customers in advance of services that will be recognized over the next twelve months. The Company’s total cash and cash equivalents of $92.6 million at March 31, 2020 is held at various banking institutions. Approximately $64.2 million is held in cash accounts at foreign bank institutions and the remaining balance is primarily held in non-interest-bearing accounts at various domestic banks. The Company’s international business is expanding, and we intend to continue to grow the business in foreign markets in the future through acquisitions of unrelated companies, reinvestment of foreign deposits and future earnings. Repatriation of cash from the Company’s foreign subsidiaries is not a part of the Company’s current business plan. The Company maintains a large cash position in the United States. The Company maintains adequate liquidity and capital resources that are directed to finance domestic operations and obligations and to fund expansion of its domestic business for the foreseeable future without regard to its foreign deposits.

Litigation

In the normal course of business, certain of the Company’s subsidiaries are defendants in a number of lawsuits, claims or arbitrations which allege that the subsidiaries’ services caused damage.  In addition, the Company defends employment related cases and claims from time to time. We are involved in certain environmental matters primarily arising in the normal course of business. We are actively contesting each of these matters.

Management does not believe that any pending claim, proceeding or litigation, either alone or in the aggregate will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters, however unlikely, could result in a charge that might be material to the results of an individual quarter or year.

Critical Accounting Policies

There have been no changes to the Company’s critical accounting policies since the filing of its Form 10-K for the year ended December 31, 2019, other than ASC 326.

New Accounting Standards

See Note 2 of the Notes to Condensed Consolidated Financial Statements for a description of recent accounting pronouncements, including the expected dates of adoption and estimated effects on results of operations and financial condition.

20
 

ROLLINS, INC. AND SUBSIDIARIES

 

Forward-Looking Statements

This Quarterly Report contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements include, without limitation, the Company’s belief that its business, results of operations, financial condition and/or liquidity may be impacted by future developments related to the COVID-19 pandemic; the Company’s expectation that the impact of COVID-19 on general economic activity will negatively impact our new customer sales demand and that this impact will further persist for the remainder of 2020 and beyond, with the degree of the impact depending upon the extent and duration of the economic contraction; the Company’s plan to keep most of its employees working to benefit its customers at this time; the Company’s ability to innovate to enhance sales demand; the Company’s anticipation that the economy will rebound as the shelter-in-place and business-shuttering mandates are lifted; the Company’s belief that it will not experience any significant long-term loss in revenues or cash flows related to the COVID-19 pandemic that would approach any level of intangible impairment; the effect of the future adoption of recent accounting pronouncements on the Company’s financial statements; the Company’s plans to suspend future services for customers with past due balances; the Company’s intention that its floating-to-fixed interest rate swap for an aggregate notional amount of $80.0 million in order to hedge a portion of the Company’s floating rate indebtedness under the Credit Facility remains effective; statements regarding management’s expectation regarding the effect of the ultimate resolution and guidance of pending claims, proceedings or litigation on the Company’s financial position, results of operation and liquidity; the Company’s reasonable certainty that it will exercise the renewal options on its operating leases; the Company’s belief that its current cash and cash equivalent balances, future cash flows expected to be generated from operating activities and available borrowings under its $175.0 million revolving credit facility and $250.0 million term loan facility will be sufficient to finance its current operations and obligations, and fund expansion of the business for the foreseeable future; the Company’s expectation that its leverage ratio will remain in compliance with its debt covenants through 2020; our expectation that the Company will continue to pay cash dividends to common stockholders, subject to earnings and financial condition of the Company; our intention to continue to grow the business in foreign markets in the future through reinvestment of foreign deposits and future earnings as well as acquisitions of unrelated companies and that repatriation of cash from the company’s foreign subsidiaries is not a part of the Company’s current business plan; the Company’s plan to continue funding future benefit plan obligations with a possible reversion of any remaining pension assets to the Company in compliance with ERISA regulations; the Company’s expectation that it will forego non-essential capital expenditures for the remainder of 2020; the Company’s expectation to maintain compliance with debt covenants and the Company’s belief that foreign exchange rate risk will not have a material effect on the Company’s results of operations going forward; the Company’s belief  that it maintains adequate liquidity and capital resources that are directed to finance domestic operations and obligations and to fund expansion of its domestic business for the foreseeable future without regard to its foreign deposits; the Company’s estimation regarding the reclassification of accumulated other comprehensive income related to derivatives; and the Company’s belief that no changes in our internal control over financial reporting during the first quarter were identified that are reasonably likely to materially affect our internal control over financial reporting.  The actual results of the Company could differ materially from those indicated by the forward-looking statements because of various risks and uncertainties including, without limitation, the impact of the extent and duration of economic contraction related to COVID-19 on general economic activity for the remainder of 2020 and beyond; the impact of future developments related to the COVID-19 pandemic on the Company’s business, results of operations and financial condition; the possibility of an adverse ruling against the Company in pending litigation; general economic conditions; actions taken by our franchisees, subcontractors or vendors that may harm our business; market risk; changes in industry practices or technologies; a breach of data security;  the degree of success of the Company’s termite process and pest control selling and treatment methods; damage to our brands or reputation; our ability to protect our intellectual property and other proprietary rights;  the Company’s ability to identify and successfully integrate potential acquisitions; climate and weather conditions; competitive factors and pricing practices; our ability to attract and retain skilled workers, and potential increases in labor costs; changes in various government laws and regulations, including environmental regulations; and the existence of certain anti-takeover provisions in our governance documents, which could make a tender offer, change in control or takeover attempt that is opposed by the Company’s Board of Directors more difficult or expensive.  All of the foregoing risks and uncertainties are beyond the ability of the Company to control, and in many cases the Company cannot predict the risks and uncertainties that could cause its actual results to differ materially from those indicated by the forward-looking statements. A more detailed discussion of potential risks facing the Company can be found herein in Item 1A and in the Company’s Report on Form 10-K filed with the Securities and Exchange Commission for the year ended December 31, 2019. The Company does not undertake to update its forward-looking statements.

 

ITEM 3.QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

 

As of March 31, 2020, the Company maintained an investment portfolio (included in cash and cash equivalents) subject to short-term interest rate risk exposure. The Company is subject to interest rate risk exposure through borrowings on its $133.0 million revolving credit facility and $186.8 million term loan facility. The Company is also exposed to market risks arising from changes in foreign exchange rates. See Note 13 to Part I, Item 1 for a discussion of the Company’s investments in derivative financial instruments to manage risks of fluctuations in foreign exchange rates. The Company believes that this foreign exchange rate risk will not have a material impact upon the Company’s results of operations going forward.

21
 

ROLLINS, INC. AND SUBSIDIARIES

 

ITEM 4.CONTROLS AND PROCEDURES

 

Under the supervision and with the participation of our management, including our principal executive officer and principal financial officer, we conducted an evaluation of the effectiveness of the design and operation of our disclosure controls and procedures, as defined in rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended (the “Exchange Act”) as of March 31, 2020 (the “Evaluation Date”). Based on this evaluation, our principal executive officer and principal financial officer concluded that our disclosure controls and procedures were effective at the reasonable assurance level as of the Evaluation Date to ensure that the information required to be included in reports filed under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms.

 

In addition, management’s quarterly evaluation identified no changes in our internal control over financial reporting during the first quarter that materially affected, or are reasonably likely to materially affect our internal control over financial reporting. As of March 31, 2020, we did not identify any material weaknesses in our internal controls, and therefore no corrective actions were taken.

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ROLLINS, INC. AND SUBSIDIARIES

 

PART II OTHER INFORMATION

 

Item 1.Legal Proceedings

 

See Note 5 to Part I, Item 1 for discussion of certain litigation.

Item 1A.Risk Factors

 

In light of recent developments relating to the COVID-19 pandemic, the Company is supplementing the risk factors previously disclosed in Part I., Item 1A. of its Annual Report on Form 10-K for the fiscal year ended December 31, 2019, filed with the Securities and Exchange Commission on February 28, 2020, to include the following risk factor: Our business, results of operations and financial condition have been and may continue to be adversely impacted by the coronavirus pandemic, and future adverse impacts could be material and difficult to predict.

 

The global spread of the coronavirus (“COVID-19”), which was declared a global pandemic by the World Health Organization in March 2020, has created significant volatility, uncertainty and global macroeconomic disruption. Our business, operations and financial results have been, and may continue to be, adversely impacted by the COVID-19 pandemic and by related government actions (including declared states of emergency and quarantine, “shelter in place” or similar orders), non-governmental agency recommendations and public perceptions, all of which have led to disruption in global economic and labor market conditions. These effects have had an adverse impact on our business, including reduced demand for our commercial pest control services, which have contributed to a decline in revenues and other adverse impacts on our financial results. Other potential impacts of the spread of COVID-19 include continued or expanded closures of our customers' facilities, the possibility our customers will not be able to pay for our services and solutions, or that they will attempt to defer payments owed to us, either of which could impact our liquidity, and the possibility that various government-sponsored programs to provide economic relief will be inadequate. Further, we may continue to experience adverse financial impacts if we cannot offset revenue declines with cost savings through expense-related initiatives, human capital management initiatives or otherwise. As a result of these observed and potential developments, we expect our business, operations and financial results to continue to be negatively affected. There are numerous uncertainties relating to the ultimate geographic spread of the virus, the severity of the disease, the duration of the pandemic, the extent and duration of travel restrictions and business closures imposed by the governments of impacted countries, and the effects these and other factors have on underlying economic and labor market conditions. As a result, we cannot accurately predict the ultimate effects, which could be material, of the COVID-19 pandemic on our business, operations and financial results.

 

Item 2.Unregistered Sales of Equity Securities and Use of Proceeds.

 

Purchases of Equity Securities by the Issuer and Affiliated Purchasers

 

Shares repurchased by Rollins and affiliated purchases during the third quarter ended March 31, 2020 were as follows:

 

           Total number of shares   Maximum number of 
   Total number   Weighted-Average   purchased as part   shares that may yet 
   of shares   price paid   of publicly announced   be purchased under 
Period  Purchased (1)   per share   repurchases (2)   repurchase plan 
January 1 to 31, 2020   213,732   $36.52    —    7,610,416 
February 1 to 29, 2020   1,351    39.60    —    7,610,416 
March 1 to 31, 2020   4,289    40.12    —    7,610,416 
Total   219,372   $39.60    —    7,610,416 
                     
(1)Includes repurchases from employees for the payment of taxes on vesting of restricted shares in the following amounts: January 2020: 213,732; February 2020: 1,351; and March 2020: 4,289.
(2)The Company has a share repurchase plan, adopted in 2012, to repurchase up to 11.25 million shares of the Company’s common stock. The plan has no expiration date.
23
 

ROLLINS, INC. AND SUBSIDIARIES

 

Item 5.   Exhibits.
    (a)   Exhibits
             
        (3)    (i)   (A) Restated Certificate of Incorporation of Rollins, Inc. dated July 28, 1981, incorporated herein by reference to Exhibit (3)(i)(A) as filed with the registrant’s Form 10-Q filed August 1, 2005.
             
            (B) Certificate of Amendment of Certificate of Incorporation of Rollins, Inc. dated August 20, 1987, incorporated herein by reference to Exhibit 3(i)(B) filed with the registrant’s 10-K filed March 11, 2005.
             
            (C) Certificate of Change of Location of Registered Office and of Registered Agent dated March 22, 1994, incorporated herein by reference to Exhibit (3)(i)(C) filed with the registrant’s Form 10-Q filed August 1, 2005.
             
            (D) Certificate of Amendment of Certificate of Incorporation of Rollins, Inc. dated April 25, 2006, incorporated herein by reference to Exhibit 3(i)(D) filed with the registrant’s 10-Q filed October 31, 2006.
             
            (E) Certificate of Amendment of Certificate of Incorporation of Rollins, Inc. dated April 26, 2011, incorporated herein by reference to Exhibit 3(i)(E) filed with the Registrant’s 10-K filed February 25, 2015.
             
            (F) Certificate of Amendment of Certificate of Incorporation of Rollins, Inc. dated April 28, 2015, incorporated herein by reference to Exhibit 3(i)(F) filed with the Registrant’s 10-Q filed on July 29, 2015.
             
            (G) Certificate of Amendment of Certificate of Incorporation of Rollins, Inc. dated April 23, 2019, incorporated herein by reference to Exhibit 3(i)(G) filed with the Registrant’s 10-Q filed on April 26, 2019.
           

 

                (ii)   Amended and Restated By-laws of Rollins, Inc., incorporated herein by reference to exhibit 3(ii) as filed with its Form 10-Q for the quarter ended March 31, 2017.
             
        (4)(a)  

Form of Common Stock Certificate of Rollins, Inc., incorporated herein by reference to Exhibit (4) as filed with its Form 10-K for the year ended December 31, 1998.

             

  (31.1) Certification of Chief Executive Officer Pursuant to Item 601(b)(31) of Regulation S-K, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
     
  (31.2) Certification of Chief Financial Officer Pursuant to Item 601(b)(31) of Regulation S-K, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
     
  (32.1) Certification of Chief Executive Officer and Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
     

  (101.INS) Inline XBRL Instance Document
     
  (101.SCH) Inline XBRL Schema Document
     
  (101.CAL) Inline XBRL Calculation Linkbase Document
     
  (101.DEF) Inline XBRL Definition Linkbase Document
     
  (101.LAB) Inline XBRL Label Linkbase Document
     
  (101.PRE) Inline XBRL Presentation Linkbase Document
     
  104 Cover Page Interactive Data File (embedded with the Inline XBRL document)
  + Portions of this exhibit (indicated by asterisks) have been omitted.
24
 

ROLLINS, INC. AND SUBSIDIARIES

 

SIGNATURES

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

    ROLLINS, INC.  
    (Registrant)  
         
Date: April 30, 2020 By: /s/ Gary W. Rollins  
      Gary W. Rollins  
      Vice Chairman and Chief Executive Officer  
      (Principal Executive Officer)  
         
Date: April 30, 2020 By: /s/ Paul E. Northen  
      Paul E. Northen  
      Senior Vice President, Chief Financial
Officer and Treasurer		  
      (Principal Financial and Accounting Officer)  
25
 EX-31.1 2 i20282_ex31-1.htm

Exhibit 31.1

 

I, Gary W. Rollins, certify that:

 

1.I have reviewed this quarterly report on Form 10-Q of Rollins, Inc.;

 

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

 

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

 

4.The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

 

a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

 

b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

 

c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

 

d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

 

5.The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

 

a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

 

b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

 

 

 

Date: April 30, 2020 /s/ Gary W. Rollins
 

Gary W. Rollins,
Vice Chairman and Chief Executive Officer
(Principle Executive Officer)

 

 

 

   

 EX-31.2 3 i20282_ex31-2.htm

Exhibit 31.2

 

I, Paul E. Northen, certify that:

 

1.I have reviewed this quarterly report on Form 10-Q of Rollins, Inc.;

 

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

 

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

 

4.The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

 

a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

 

b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

 

c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

 

d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

 

5.The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

 

a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

 

b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

 

 

 

Date: April 30, 2020 /s/ Paul E. Northen
  Paul E. Northen
  Senior Vice President, Chief Financial Officer and Treasurer
  (Principal Financial and Accounting Officer)

 

   

 EX-32.1 4 i20282_ex32-1.htm

Exhibit 32.1

  

CERTIFICATION OF PERIODIC FINANCIAL REPORTS PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Rollins, Inc., a Delaware corporation (the “Company”), on Form 10-Q for the period ended March 31, 2020, as filed with the Securities and Exchange Commission on the date hereof (the “Report”), each of the undersigned certifies, pursuant to 18 U.S.C. sec. 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that to his knowledge:

 

(1)                The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and 

 

(2)                The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date: April 30, 2020 By: /s/ Gary W. Rollins
   

Gary W. Rollins

Vice Chairman and Chief Executive Officer

(Principle Executive Officer)

     
Date: April 30, 2020 By: /s/ Paul E. Northen
   

Paul E. Northen

Senior Vice President, Chief Financial Officer and Treasurer

(Principal Financial and Accounting Officer)

 

This certification shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in such a filing.

 

   

 

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current Current portion of long-term debt Other current liabilities Total current liabilities Accrued insurance, less current portion Operating lease liabilities, less current portion Long-term debt Deferred income tax liability Long-term accrued liabilities Total liabilities Commitments and contingencies STOCKHOLDERS’ EQUITY Preferred stock, without par value; 500,000 shares authorized, zero shares issued Common stock, par value $1 per share; 550,000,000 and 375,000,000 shares authorized, 327,767,449 and 327,430,846 shares issued and outstanding, respectively Paid in capital Accumulated other comprehensive loss Retained earnings Total stockholders’ equity Total liabilities and stockholders’ equity Accounts Receivable, Allowance for Credit Loss, Current Financing Receivable, Allowance for Credit Loss, Current Accounts Receivable, Allowance for Credit Loss, Noncurrent Preferred Stock, Shares Authorized Preferred Stock, Shares Issued Preferred Stock, Shares Outstanding Common Stock, Par or Stated Value Per Share Common Stock, Shares Authorized Common Stock, Shares, Issued Common Stock, Shares, Outstanding Income Statement [Abstract] REVENUES Customer services COSTS AND EXPENSES Cost of services provided Depreciation and amortization Sales, general and administrative Gain on sale of assets, net Interest expense/(income), net INCOME BEFORE INCOME TAXES PROVISION FOR INCOME TAXES NET INCOME NET INCOME PER SHARE - 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FAIR VALUE OF FINANCIAL INSTRUMENTS hanges in unearned revenue were as follows: UNEARNED REVENUE Schedule of Leave Classification [Table Text Block] Lease Classification Future minimum lease payments, including assumed exercise of renewal options LEASES (Details 2) components of the Company’s stock-based compensation STOCKHOLDERS' EQUITY unvested restricted stock STOCKHOLDERS' EQUITY (Details 2) Components of Net Pension Benefit Loss/(Gain) PENSION AND POST RETIREMENT BENEFIT PLAN Schedule of Assets Acquired and Liabilities assumed recorded at the date of acquisition. BUSINESS COMBINATIONS components of intangible assets BUSINESS COMBINATIONS (Details 2) DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES Schedule of Accounts, Notes, Loans and Financing Receivable [Table] Accounts, Notes, Loans and Financing Receivable [Line Items] Balance at January 1, 2020 Adoption of ASC 326 Adjusted Balance Provision for expected credit losses Write-offs charged against the allowance Recoveries collected Currency conversion Balance at March 31, 2020 Disaggregation of Revenue [Table] Disaggregation of Revenue [Line Items] Revenue Revenue from Contract with Customer, Excluding Assessed Tax Schedule of Earnings Per Share, Basic, by Common Class, Including Two Class Method [Table] Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items] Earning Per Share Fair Value, Recurring and Nonrecurring [Table] Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items] Beginning New acquisitions and revaluations Payouts Interest on outstanding contingencies Charge offset, forfeit and other Ending Balance Balance at beginning of year Deferral of unearned revenue Recognition of unearned revenue Balance at end of period Long-term unearned revenue Long-term unearned revenue, recognition period (or less) Short-term lease cost Operating lease cost Total lease expense Weighted-average remaining lease term - operating leases Weighted-average discount rate - operating leases Operating cash flows for operating leases  2020 (excluding the three months ended March 31, 2020) 2021 2022 2023 2024 2025 Thereafter Total Future Minimum Lease Payments Less:  Amount representing interest Total future minimum lease payments, net of interest Property, Plant and Equipment [Table] Property, Plant and Equipment [Line Items] Future minimum lease payments Line of Credit Facility [Table] Line of Credit Facility [Line Items] Line of Credit Facility, Maximum Borrowing Capacity Long-term Line of Credit Debt Instrument, Restrictive Covenants Time lapse restricted stock: Pre-tax compensation expense Tax benefit Restricted stock expense, net of tax Balance outstanding at the beginning of the period (in shares) Balance at the beginning of the period (in dollars per share) Forfeited (in shares) Forfeited (in dollars per share) Vested (in shares) Vested (in dollars per share) Granted (in shares) Granted (in dollars per share) Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number, Ending Balance Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value, Ending Balance Common Stock, Dividends, Per Share, Cash Paid Shares Repurchased Unrecognized compensation cost Unrecognized compensation cost, period for recognition Interest and service cost Expected return on plan assets Amortization of net loss Net periodic benefit Remaining Pension Assets Schedule of Business Acquisitions, by Acquisition [Table] Business Acquisition [Line Items] Accounts receivable, net Equipment and property Customer contracts Other intangible assets Current liabilities Other assets and liabilities, net Total consideration paid Less:  Contingent consideration liability Total cash purchase price Finite-Lived Intangible Assets Acquired as Part of Business Combination [Table] Acquired Finite-Lived Intangible Assets [Line Items] Finite-lived Intangible Assets Acquired Finite lived intangible assets useful life Number of acquisitions Carrying Amount of Goodwill in Foreign Countries Intangible Assets, Net (Excluding Goodwill) Derivative Instruments, Gain (Loss) [Table] Derivative Instruments, Gain (Loss) [Line Items] Derivative, Number of Instruments Held Sell Notional Buy Notional Subsequent Event [Table] Subsequent Event [Line Items] Dividend declared quarterly (in dollars per share) Customer Contracts, Net Finite and Indefinite Lived Intangible Assets (Excluding Goodwill) and Customer Contracts, Net Impact of adoption of ASC 842 Non-cash additions to operating lease right-of-use assets The entire disclosure for deferred revenues at the end of the reporting period, and description and amounts of significant changes that occurred during the reporting period. 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Schedule of Leave Classification [Table Text Block] Residential Contract Revenue [Member] Commercial Contract Revenue [Member] Franchise Revenues [Member] Other Revenues [Member] Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Liabilities Earnout Charge Offset Forfeit And Other Interest On Outstanding Liabilities Contract with Customer, Liability, Increase from Cash Receipts Contract With Customer, Liability, Recognition Period Operating cash flows for operating leases Swingline Credit Facility [Member] SunTrust Bank and Bank of America, [Member] Term Loan [Member] Defined Benefit Plan Interest and Service Cost Remaining Pension Assets Amount of intangible assets, excluding goodwill, acquired at the acquisition date. Amount of other assets that are expected to be realized or consumed and liabilities due within one year or within the normal operating cycle, if longer, assumed at the acquisition date. Acquisitions [Member] Goodwill, Carrying Amount in Foreign Countries Adoption of ASC 326 Adjusted Balance Sell AUD/Buy USD Fwd Contract [Member] Sell CAD/Buy USD Fwd Contract [Member] Non-Designated Derivative Sell Notional Amount Non-Designated Derivative Sell Notional Amount Termite completions, bait monitoring, & renewals [Member] Assets, Current Assets Liabilities, Current Liabilities Stockholders' Equity Attributable to Parent Liabilities and Equity Gain (Loss) on Disposition of Property Plant Equipment, Excluding Oil and Gas Property and Timber Property Interest Income (Expense), Net Income (Loss) from Continuing Operations before Equity Method Investments, Income Taxes, Noncontrolling Interest Other Comprehensive Income (Loss), Net of Tax, Portion Attributable to Parent Comprehensive Income (Loss), Net of Tax, Attributable to Parent Shares, Issued Dividends, Common Stock, Cash Other Depreciation and Amortization Payments to Acquire Businesses, Net of Cash Acquired Payments to Acquire Property, Plant, and Equipment Payments for (Proceeds from) Other Investing Activities Net Cash Provided by (Used in) Investing Activities Payments for Loans Repayments of Long-term Debt Payments for Repurchase of Common Stock Payments of Ordinary Dividends, Common Stock Net Cash Provided by (Used in) Financing Activities Cash and Cash Equivalents, Period Increase (Decrease) Stockholders' Equity Note Disclosure [Text Block] DisclosureRecentAccountingPronouncementsDetailsAbstract DisclosureRevenueDetailsAbstract DisclosureEarningsPerShareDetailsAbstract DisclosureFairValueOfFinancialInstrumentsDetailsAbstract DisclosureUnearnedRevenueDetailsAbstract DisclosurePensionAndPostRetirementBenefitPlanDetailsAbstract DisclosureBusinessCombinationsDetailsAbstract DisclosureDerivativeInstrumentsAndHedgingActivitiesDetailsAbstract Accounts and Financing Receivable, after Allowance for Credit Loss, Current Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Liabilities Contract with Customer, Liability Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Forfeited in Period Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Current Liabilities Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Net EX-101.PRE 9 rol-20200331_pre.xml XBRL PRESENTATION FILE XML 10 R52.htm IDEA: XBRL DOCUMENT v3.20.1
DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES (Details)
$ in Thousands
Dec. 31, 2019
USD ($)
Franchise
Not Designated as Hedging Instrument [Member]  
Derivative Instruments, Gain (Loss) [Line Items]  
Derivative, Number of Instruments Held | Franchise 14
Buy Notional $ 9,543
Sell AUD/Buy USD Fwd Contract [Member]  
Derivative Instruments, Gain (Loss) [Line Items]  
Derivative, Number of Instruments Held | Franchise 4
Sell Notional $ 600
Buy Notional $ 416
Sell CAD/Buy USD Fwd Contract [Member]  
Derivative Instruments, Gain (Loss) [Line Items]  
Derivative, Number of Instruments Held | Franchise 10
Sell Notional $ 12,000
Buy Notional $ 9,127
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RECENT ACCOUNTING PRONOUNCEMENTS (Details) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2020
Dec. 31, 2019
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Balance at January 1, 2020 $ 19,658  
Adoption of ASC 326   $ (3,330)
Adjusted Balance   16,328
Provision for expected credit losses 2,287  
Write-offs charged against the allowance (4,419)  
Recoveries collected 908  
Currency conversion (190)  
Balance at March 31, 2020 14,914  
Trade Accounts Receivable [Member]    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Balance at January 1, 2020 16,699  
Adoption of ASC 326   (3,330)
Adjusted Balance   13,369
Provision for expected credit losses 1,553  
Write-offs charged against the allowance (3,779)  
Recoveries collected 908  
Currency conversion (190)  
Balance at March 31, 2020 11,861  
Financing Receivable [Member]    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Balance at January 1, 2020 2,959  
Adoption of ASC 326  
Adjusted Balance   $ 2,959
Provision for expected credit losses 734  
Write-offs charged against the allowance (640)  
Recoveries collected  
Currency conversion  
Balance at March 31, 2020 $ 3,053  
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FAIR VALUE OF FINANCIAL INSTRUMENTS (Details) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Payouts $ (2,040) $ (2,807)
Fair Value, Recurring [Member] | Fair Value, Inputs, Level 3 [Member]    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Beginning 49,131 30,926
New acquisitions and revaluations 4,489 1,557
Payouts (2,040) (2,807)
Interest on outstanding contingencies 583 212
Charge offset, forfeit and other (835) (889)
Ending Balance $ 51,328 $ 28,999
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UNEARNED REVENUE
 3 Months Ended
Mar. 31, 2020
Unearned Revenue  
UNEARNED REVENUE

 

NOTE 7.UNEARNED REVENUE

Revenue allocated to remaining performance obligations represents contracted revenue that has not yet been recognized (“contracted not recognized revenue”), which includes both unearned revenue and revenue that will be invoiced and recognized in future periods. Deferred revenue recognized in the three months ended March 31, 2020 and 2019 were $42.7 million and $40.0 million, respectively. Changes in unearned revenue were as follows:

 

Changes in unearned revenue were as follows:

   Three Months Ended
March 31,		 
(in thousands)  2020   2019 
Balance at beginning of year  $136,507   $127,075 
Deferral of unearned revenue   49,552    47,737 
Recognition of unearned revenue   (42,707)   (39,958)
Balance at end of period  $143,352   $134,854 

 

The Company has no material contracted, but not recognized revenue as of March 31, 2020 or December 31, 2019.

At March 31, 2020 and December 31, 2019, the Company had long-term unearned revenue of $14.0 million and $13.7 million, respectively. Unearned short-term revenue is recognized over the next 12-month period. The majority of unearned long-term revenue is recognized over a period of five years or less with immaterial amounts recognized through 2029.
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REVENUE
 3 Months Ended
Mar. 31, 2020
Revenue from Contract with Customer [Abstract]  
REVENUE

NOTE 3.REVENUE

The following tables present our revenues disaggregated by revenue source (in thousands).

Sales and usage-based taxes are excluded from revenues. No sales to an individual customer or in a country other than the United States accounted for more than 10% of the sales for the periods listed on the following table. Revenue, classified by the major geographic areas in which our customers are located, was as follows:

         
   (In thousands) 
   Three Months Ended 
   March 31, 
   2020   2019 
United States  $452,346   $394,000 
Other countries   35,555    35,069 
Total Revenues  $487,901   $429,069 

Revenue from external customers, classified by significant product and service offerings, was as follows:

 

   (In thousands) 
   Three Months Ended 
   March 31, 
   2020   2019 
Residential revenue  $204,657   $172,507 
Commercial revenue   183,315    169,671 
Termite completions, bait monitoring, & renewals   94,227    80,250 
Franchise revenues   3,417    3,261 
Other revenues   2,285    3,380 
Total Revenues  $487,901   $429,069 
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PENSION AND POST RETIREMENT BENEFIT PLAN
 3 Months Ended
Mar. 31, 2020
Retirement Benefits [Abstract]  
PENSION AND POST RETIREMENT BENEFIT PLAN

NOTE 11.PENSION AND POST RETIREMENT BENEFIT PLAN

During September 2019, the Company settled its fully-funded pension plan. At December 31, 2019, $21.6 million of pension assets remained available to fund other employee benefits. The Company used $5.9 million to fund its 401(k)-match obligation during the quarter ended March 31, 2020, and plans to continue funding future benefit plan obligations, with a possible reversion of any remaining pension assets to the Company per ERISA regulations. As of March 31, 2020, the Company had approximately $15.6 million remaining of benefit plan assets.

ROLLINS, INC. AND SUBSIDIARIES

 

Components of Net Pension Benefit Loss/(Gain)

 

               
   Three Months Ended
March 31,		 
(in thousands)  2020   2019 
Interest and service cost  $25   $924 
Expected return on plan assets   (35)   (30)
Amortization of net loss   25    892 
Net periodic benefit  $15   $1,786 

 

During the three months ended March 31, 2020, and the same period in 2019, the Company made no contributions to its defined benefit retirement plans (the “Plans”). The Company made no contributions for the year ended December 31, 2019.
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CONDENSED CONSOLIDATED STATEMENTS OF INCOME (Unaudited) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
REVENUES    
Customer services $ 487,901 $ 429,069
COSTS AND EXPENSES    
Cost of services provided 251,152 217,258
Depreciation and amortization 21,597 16,683
Sales, general and administrative 157,862 139,530
Gain on sale of assets, net (275) (181)
Interest expense/(income), net 2,165 (274)
INCOME BEFORE INCOME TAXES 55,400 56,053
PROVISION FOR INCOME TAXES 12,132 11,827
NET INCOME $ 43,268 $ 44,226
NET INCOME PER SHARE - BASIC AND DILUTED $ 0.13 $ 0.14
DIVIDENDS PAID PER SHARE $ 0.12 $ 0.11
Weighted average participating shares outstanding - basic and diluted 327,682,000 327,506,000
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BASIS OF PREPARATION AND OTHER
 3 Months Ended
Mar. 31, 2020
Accounting Policies [Abstract]  
BASIS OF PREPARATION AND OTHER

 

NOTE 1.BASIS OF PREPARATION AND OTHER

Basis of Preparation -The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with the instructions to Form 10-Q and therefore do not include all information and footnotes required by accounting principles generally accepted in the United States of America for complete financial statements. There has been no material change in the information disclosed in the notes to the consolidated financial statements included in the Annual Report on Form 10-K of Rollins, Inc. (the “Company”) for the year ended December 31, 2019 other than updates related to Accounting Standards Update (ASU) No. 2016-13, Financial Instruments - Credit Losses (ASC 326): Measurement of Credit Losses on Financial Instruments as noted below. Accordingly, the quarterly condensed consolidated financial statements and related disclosures herein should be read in conjunction with the 2019 Annual Report on Form 10-K.

The preparation of interim financial statements requires management to make estimates and assumptions for the amounts reported in the condensed consolidated financial statements. Specifically, the Company makes estimates in its interim condensed consolidated financial statements for the termite accrual, which includes future costs including termiticide life expectancy and government regulations, the insurance accrual, which includes self-insurance and worker’s compensation, inventory adjustments, discounts and volume incentives earned, among others.

The global response to the COVID-19 pandemic has triggered an economic downturn. The pest control industry has been designated as “essential” by the Department of Homeland Security and the Company has been able to remain operational in every part of the world in which it operates. The Company’s consolidated financial statements reflect estimates and assumptions made by management that affect the reported amounts of assets and liabilities and related disclosures as of the date of the condensed consolidated financial statements. The Company considered the impact of COVID-19 on the assumptions and estimates used in preparing the condensed consolidated financial statements, and it was determined that there were some adverse impacts on the Company’s results of the first quarter ended March 31, 2020. The Company’s business, results of operations and financial condition will be impacted by future developments related to the COVID-19 pandemic, but the magnitude of such impacts cannot be determined at this time.

In the opinion of management, all adjustments necessary for a fair presentation of the Company’s financial results for the quarter have been made. These adjustments are of a normal recurring nature, but complicated by the uncertainty surrounding the global economic impact of the COVID-19 pandemic. We began to experience this impact in mid-March 2020 and expect it to persist and be more significant in the second quarter of 2020. The results of operations for the three months ended March 31, 2020 are not necessarily indicative of results for the entire year.

The Company has only one reportable segment, its pest and termite control business. The Company’s results of operations and its financial condition are not reliant upon any single customer, a few customers, or the Company’s foreign operations.

The Company reclassified certain prior period amounts in the Statement of Cash Flows from Operating Activities to Financing Activities for payment of contingent consideration to conform to the current period presentation. 
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FAIR VALUE OF FINANCIAL INSTRUMENTS (Tables)
 3 Months Ended
Mar. 31, 2020
Fair Value Disclosures [Abstract]  
he table below presents a summary of the changes in fair value for these liabilities.

The table below presents a summary of the changes in fair value for these liabilities.
FAIR VALUE OF FINANCIAL INSTRUMENTS
   Three Months Ended March 31, 
(in thousands)  2020   2019 
Beginning  $49,131   $30,926 
New acquisitions and revaluations   4,489    1,557 
Payouts   (2,040)   (2,807)
Interest on outstanding contingencies   583    212 
Charge offset, forfeit and other   (835)   (889)
Ending Balance  $51,328   $28,999 
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BASIS OF PREPARATION AND OTHER (Policies)
 3 Months Ended
Mar. 31, 2020
Accounting Policies [Abstract]  
Basis of Preparation

Basis of Preparation -The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with the instructions to Form 10-Q and therefore do not include all information and footnotes required by accounting principles generally accepted in the United States of America for complete financial statements. There has been no material change in the information disclosed in the notes to the consolidated financial statements included in the Annual Report on Form 10-K of Rollins, Inc. (the “Company”) for the year ended December 31, 2019 other than updates related to Accounting Standards Update (ASU) No. 2016-13, Financial Instruments - Credit Losses (ASC 326): Measurement of Credit Losses on Financial Instruments as noted below. Accordingly, the quarterly condensed consolidated financial statements and related disclosures herein should be read in conjunction with the 2019 Annual Report on Form 10-K.

The preparation of interim financial statements requires management to make estimates and assumptions for the amounts reported in the condensed consolidated financial statements. Specifically, the Company makes estimates in its interim condensed consolidated financial statements for the termite accrual, which includes future costs including termiticide life expectancy and government regulations, the insurance accrual, which includes self-insurance and worker’s compensation, inventory adjustments, discounts and volume incentives earned, among others.

The global response to the COVID-19 pandemic has triggered an economic downturn. The pest control industry has been designated as “essential” by the Department of Homeland Security and the Company has been able to remain operational in every part of the world in which it operates. The Company’s consolidated financial statements reflect estimates and assumptions made by management that affect the reported amounts of assets and liabilities and related disclosures as of the date of the condensed consolidated financial statements. The Company considered the impact of COVID-19 on the assumptions and estimates used in preparing the condensed consolidated financial statements, and it was determined that there were some adverse impacts on the Company’s results of the first quarter ended March 31, 2020. The Company’s business, results of operations and financial condition will be impacted by future developments related to the COVID-19 pandemic, but the magnitude of such impacts cannot be determined at this time.

In the opinion of management, all adjustments necessary for a fair presentation of the Company’s financial results for the quarter have been made. These adjustments are of a normal recurring nature, but complicated by the uncertainty surrounding the global economic impact of the COVID-19 pandemic. We began to experience this impact in mid-March 2020 and expect it to persist and be more significant in the second quarter of 2020. The results of operations for the three months ended March 31, 2020 are not necessarily indicative of results for the entire year.

The Company has only one reportable segment, its pest and termite control business. The Company’s results of operations and its financial condition are not reliant upon any single customer, a few customers, or the Company’s foreign operations.

The Company reclassified certain prior period amounts in the Statement of Cash Flows from Operating Activities to Financing Activities for payment of contingent consideration to conform to the current period presentation. 
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DEBT (Details Narrative) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2020
Dec. 31, 2019
Line of Credit Facility [Line Items]    
Debt Instrument, Restrictive Covenants The Credit Agreement includes a debt covenant that requires the Company’s leverage ratio to be no greater than 3.00:1.00. The Leverage Ratio is calculated as of the last day of the fiscal quarter most recently ended.  
Revolving Credit Facility [Member]    
Line of Credit Facility [Line Items]    
Long-term Line of Credit $ 133,000 $ 101,500
Revolving Credit Facility [Member] | Line of Credit [Member]    
Line of Credit Facility [Line Items]    
Line of Credit Facility, Maximum Borrowing Capacity 175,000  
Revolving Credit Facility [Member] | Letter of Credit [Member]    
Line of Credit Facility [Line Items]    
Line of Credit Facility, Maximum Borrowing Capacity 75,000  
Revolving Credit Facility [Member] | Swingline Credit Facility [Member]    
Line of Credit Facility [Line Items]    
Line of Credit Facility, Maximum Borrowing Capacity   25,000
SunTrust Bank and Bank of America, [Member]    
Line of Credit Facility [Line Items]    
Long-term Line of Credit   250,000
Term Loan [Member]    
Line of Credit Facility [Line Items]    
Long-term Line of Credit $ 186,800 $ 190,000
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PENSION AND POST RETIREMENT BENEFIT PLAN (Details) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Retirement Benefits [Abstract]    
Interest and service cost $ 25 $ 924
Expected return on plan assets (35) (30)
Amortization of net loss 25 892
Net periodic benefit $ 15 $ 1,786
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RECENT ACCOUNTING PRONOUNCEMENTS
 3 Months Ended
Mar. 31, 2020
Accounting Changes and Error Corrections [Abstract]  
RECENT ACCOUNTING PRONOUNCEMENTS

NOTE 2.RECENT ACCOUNTING PRONOUNCEMENTS

Recently adopted accounting standards

In June of 2016, the FASB issued ASU 2016-13, “Financial Instruments - Credit Losses (ASC 326): Measurement of Credit Losses on Financial Instruments.” The updated accounting guidance requires changes to the recognition of credit losses on financial instruments not accounted for at fair value through net income. The Company adopted ASU 2016-13 effective January 1, 2020 and recognized the decrease in the allowance for doubtful accounts, net of tax, as a $2.5 million increase to beginning retained earnings.

The Company is exposed to credit losses primarily related to accounts receivables and financed receivables derived from customer services revenue.  To reduce credit risk for residential pest control accounts receivable, we promote enrollment in our auto-pay programs. In general, we may suspend future services for customers with past due balances. The Company’s credit risk is generally low with a large number of entities comprising Rollins’ customer base and dispersion across many different geographical regions.

ROLLINS, INC. AND SUBSIDIARIES

 

The Company manages its financing receivables on an aggregate basis when assessing and monitoring credit risks. The Company’s established credit evaluation and monitoring procedures seek to minimize the amount of business we conduct with higher risk customers. The credit quality of a potential obligor is evaluated at the loan origination based on an assessment of the individual’s Beacon/credit bureau score. Rollins requires a potential obligor to have good credit worthiness with low risk before entering into a contract. Depending upon the individual’s credit score, the Company may accept with 100% financing or require a significant down payment or turndown the contract. Delinquencies of accounts are monitored each month. Financing receivables include installment receivable amounts which are due subsequent to one year from the balance sheet dates.

The Company’s allowances for credit losses for trade accounts receivable and financed receivables are developed using historical collection experience, current and economic and market conditions, reasonable and supportable forecasts, and a review of the current status of customers’ receivables. The Company’s receivable pools are classified between residential customers, commercial customers, large commercial customers, and financed receivables. Accounts are written-off against the allowance for doubtful accounts when the Company determines that amounts are uncollectible, and recoveries of amounts previously written off are recorded when collected. Below is a rollforward of the Company’s allowance for credit losses for the three months ended March 31, 2020.

Schedule of Roll Forward of the Company's Allowance for Credit Losses

   Allowance for Doubtful Accounts 
   Trade
Receivables		   Financed
Receivables		   Total
Receivables		 
Balance at January 1, 2020  $16,699   $2,959   $19,658 
Adoption of ASC 326   (3,330)   —    (3,330)
Adjusted balance at January 1, 2020   13,369    2,959    16,328 
Provision for expected credit losses   1,553    734    2,287 
Write-offs charged against the allowance   (3,779)   (640)   (4,419)
Recoveries collected   908    —    908 
Currency conversion   (190)   —    (190)
Balance at March 31, 2020  $11,861   $3,053   $14,914 

 

In January 2017, the FASB issued ASU No. 2017-04, Intangibles-Goodwill and Other (ASC 350): Simplifying the Test for Goodwill Impairment, which eliminated the requirement to calculate the implied fair value of goodwill (i.e., Step 2 of the current goodwill impairment test) to measure a goodwill impairment charge. Instead, entities would record an impairment charge based on the excess of a reporting unit’s carrying amount over its fair value (i.e., measure the charge based on the current Step 1). The Company adopted ASU 2017-04 effective January 1, 2020. The Company does not expect the adoption of this standard to have a material impact on its future consolidated financial statements.

In August 2018, the FASB issued ASU No. 2018-13, Fair Value Measurement (ASC 820): Disclosure Framework—Changes to the Disclosure Requirements for Fair Value Measurement. The updated accounting guidance modified the disclosure requirements on fair value measurements by removing certain disclosure requirements related to the fair value hierarchy, modifying existing disclosure requirements related to measurement uncertainty and adding new disclosure requirements. The Company adopted ASU 2018-13 effective January 1, 2020 and the adoption did not materially impact its financial statement disclosures.

ROLLINS, INC. AND SUBSIDIARIES

 

Recently issued accounting standards to be adopted in 2021 or later

In December, 2019, the FASB issued ASU No. 2019-12 Income Taxes (topic 740): Simplifying the Accounting for Income Taxes. The standard eliminates the need for an organization to analyze whether the following apply in a given period (1) exception to the incremental approach for intraperiod tax allocation (2) exceptions to accounting for basis differences when there are ownership changes in foreign investments and (3) exceptions in interim period income tax accounting for year-to-date losses that exceed anticipated losses. The ASU also is designed to improve financial statement preparers’ application of income tax-related guidance and simplify GAAP for (1) franchise taxes that are partially based on income, (2) transactions with a government that result in a step-up in the tax basis of goodwill, (3) separate financial statements of legal entities that are not subject to tax, and (4) enacted changes in tax laws in interim periods. The standard in this update is effective for the Company’s financial statements issued for fiscal years beginning in 2021. The adoption of this ASU is not expected to have a material impact on the Company’s consolidated financial statements. 
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UNEARNED REVENUE (Tables)
 3 Months Ended
Mar. 31, 2020
Unearned Revenue  
hanges in unearned revenue were as follows:

Changes in unearned revenue were as follows:
UNEARNED REVENUE
   Three Months Ended
March 31,		 
(in thousands)  2020   2019 
Balance at beginning of year  $136,507   $127,075 
Deferral of unearned revenue   49,552    47,737 
Recognition of unearned revenue   (42,707)   (39,958)
Balance at end of period  $143,352   $134,854 
XML 26 R23.htm IDEA: XBRL DOCUMENT v3.20.1
RECENT ACCOUNTING PRONOUNCEMENTS (Tables)
 3 Months Ended
Mar. 31, 2020
Accounting Changes and Error Corrections [Abstract]  
Schedule of Roll Forward of the Company's Allowance for Credit Losses

Schedule of Roll Forward of the Company's Allowance for Credit Losses
RECENT ACCOUNTING PRONOUNCEMENTS
   Allowance for Doubtful Accounts 
   Trade
Receivables		   Financed
Receivables		   Total
Receivables		 
Balance at January 1, 2020  $16,699   $2,959   $19,658 
Adoption of ASC 326   (3,330)   —    (3,330)
Adjusted balance at January 1, 2020   13,369    2,959    16,328 
Provision for expected credit losses   1,553    734    2,287 
Write-offs charged against the allowance   (3,779)   (640)   (4,419)
Recoveries collected   908    —    908 
Currency conversion   (190)   —    (190)
Balance at March 31, 2020  $11,861   $3,053   $14,914 
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CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE EARNINGS (Unaudited) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Income Statement [Abstract]    
NET INCOME $ 43,268 $ 44,226
Other comprehensive (loss)/earnings    
Foreign currency translation adjustments (16,868) 2,342
Change in derivatives (734)
Other comprehensive (loss)/earnings (17,602) 2,342
Comprehensive earnings $ 25,666 $ 46,568
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Cover - shares
 3 Months Ended
Mar. 31, 2020
Apr. 17, 2020
Cover [Abstract]    
Document Type 10-Q  
Amendment Flag false  
Document Quarterly Report true  
Document Transition Report false  
Document Period End Date Mar. 31, 2020  
Document Fiscal Period Focus Q1  
Document Fiscal Year Focus 2020  
Current Fiscal Year End Date --12-31  
Entity File Number 1-4422  
Entity Registrant Name ROLLINS, INC.  
Entity Central Index Key 0000084839  
Entity Tax Identification Number 51-0068479  
Entity Incorporation, State or Country Code DE  
Entity Address, Address Line One 2170 Piedmont Road  
Entity Address, Address Line Two N.E.  
Entity Address, City or Town Atlanta  
Entity Address, State or Province GA  
Entity Address, Postal Zip Code 30324  
City Area Code (404)  
Local Phone Number 888-2000  
Title of 12(b) Security Common Stock  
Trading Symbol ROL  
Security Exchange Name NYSE  
Entity Current Reporting Status Yes  
Entity Interactive Data Current Yes  
Entity Filer Category Large Accelerated Filer  
Entity Small Business false  
Entity Emerging Growth Company false  
Entity Shell Company false  
Entity Common Stock, Shares Outstanding   327,767,449
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LEASES (Details Narrative)
$ in Thousands
Mar. 31, 2020
USD ($)
Property, Plant and Equipment [Line Items]  
Future minimum lease payments $ 228,393
Building [Member]  
Property, Plant and Equipment [Line Items]  
Future minimum lease payments 96,800
Vehicles [Member]  
Property, Plant and Equipment [Line Items]  
Future minimum lease payments $ 131,600
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STOCKHOLDERS’ EQUITY (Details Narrative) - USD ($)
$ / shares in Units, $ in Thousands
 3 Months Ended 12 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Dec. 31, 2019
Equity [Abstract]      
Common Stock, Dividends, Per Share, Cash Paid $ 0.12 $ 0.11  
Shares Repurchased $ 8,000 $ 9,100  
Unrecognized compensation cost $ 58,100 $ 41,300  
Unrecognized compensation cost, period for recognition 4 years 4 months 24 days   4 years
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SUBSEQUENT EVENTS (Details Narrative)
Apr. 28, 2020
$ / shares
Subsequent Event [Member]  
Subsequent Event [Line Items]  
Dividend declared quarterly (in dollars per share) $ 0.08
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DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES (Tables)
 3 Months Ended
Mar. 31, 2020
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES
Non-Designated Derivative Summary 
FX Forward Contracts  Number of
Instruments		   Sell
Notional		   Buy
Notional		 
Sell AUD/Buy USD Fwd Contract   4   $600   $416 
Sell CAD/Buy USD Fwd Contract   10   $12,000   $9,127 
Total   14        $9,543 
                
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EARNINGS PER SHARE (Details) - $ / shares
 3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]    
Earning Per Share $ 0.13 $ 0.14
Common Stock [Member]    
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]    
Earning Per Share 0.13 0.14
Restricted Stock [Member]    
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]    
Earning Per Share $ 0.12 $ 0.12
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BUSINESS COMBINATIONS
 3 Months Ended
Mar. 31, 2020
Business Combinations [Abstract]  
BUSINESS COMBINATIONS

NOTE 12.BUSINESS COMBINATIONS

The Company made seven acquisitions during the three-month period ended March 31, 2020, and 30 acquisitions for the year ended December 31, 2019, some of which have been disclosed on various press releases and related Current Reports on Form 8- K. For the seven acquisitions so far in 2020, the preliminary values of major classes of assets acquired and liabilities assumed recorded at the date of acquisition, as adjusted during the valuation period, are included in the reconciliation of the total consideration as follows (in thousands):

Schedule of Assets Acquired and Liabilities assumed recorded at the date of acquisition.

   March 31, 2020 
Accounts receivable, net  $1,556 
Materials and supplies   103 
Equipment and property   2,850 
Goodwill   26,505 
Customer contracts   22,027 
Other intangible assets   3,029 
Current liabilities   (6,827)
Other assets and liabilities, net   2,987 
Total consideration paid  $52,230 
Less:  Contingent consideration liability   (4,644)
Total cash purchase price  $47,586 

 

Goodwill from acquisitions represents the excess of the purchase price over the fair value of net assets of businesses acquired. For the three-month period ending March 31, 2020, $26.5 million of goodwill was added related to the seven acquisitions noted above. The cumulative carrying amount of goodwill was $596.1 million and $572.8 million at March 31, 2020 and December 31, 2019, respectively. Goodwill generally changes due to the timing of acquisitions, finalization of allocation of purchase prices of previous acquisitions and foreign currency translations. The carrying amount of goodwill in foreign countries was $53.9 million at March 31, 2020 and $55.8 million at December 31, 2019.

The Company completed its most recent annual impairment analysis as of September 30, 2019. Based upon the results of this analysis, the Company has concluded that no impairment of its goodwill or other intangible assets was indicated.

The carrying amount of customer contracts was $279.4 million and $273.7 million at March 31, 2020 and December 31, 2019, respectively. The carrying amount of trademarks and tradenames was $104.9 million and $102.5 million at March 31, 2020 and December 31, 2019, respectively. The carrying amount of other intangible assets was $10.3 and $10.5 million at March 31, 2020 and December 31, 2019, respectively. The carrying amount of customer contracts in foreign countries was $32.9 million and $33.5 million at March 31, 2020 and December 31, 2019, respectively. The carrying amount of trademarks and tradenames in foreign countries was $3.1 million and $3.4 million at March 31, 2020 and December 31, 2019, respectively. The carrying amount of other intangible assets in foreign countries was $1.0 million and $1.2 million at March 31, 2020 and December 31, 2019, respectively.

ROLLINS, INC. AND SUBSIDIARIES

 

Customer contracts and other amortizable intangible assets are amortized on a straight-line basis over their economic useful lives. The following table sets forth the components of intangible assets as of March 31, 2020 (in thousands):

 

Intangible Asset  Carrying
Value		   Useful Life
in Years		 
Customer contracts  $279,361    3-12 
Trademarks and tradenames   104,863    N/A-20
Non-compete agreements   4,505    3-20 
Patents   1,461    3-15 
Other assets   2,121    10 
Internet domains   2,227    N/A 
Total customer contracts and other intangible assets  $394,538      
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LEASES
 3 Months Ended
Mar. 31, 2020
Leases  
LEASES

NOTE 8.LEASES

The Company leases certain buildings, vehicles, and equipment in order to reduce the risk associated with ownership. The Company elected the practical expedient approach permitted under ASC 842 not to include short-term leases with a duration of 12 months or less on the balance sheet. As of March 31, 2020 and December 31, 2019, all leases were classified as operating leases. Building leases generally carry terms of 5 to 10 years with annual rent escalations at fixed amounts per the lease. Vehicle leases generally carry a fixed term of one year with renewal options to extend the lease on a monthly basis resulting in lease terms up to 5 years depending on the class of vehicle. The exercise of renewal options is at the Company’s sole discretion. It is reasonably certain that the Company will exercise the renewal options on its vehicle leases. The measurement of right-of-use assets and liabilities for vehicle leases includes the fixed payments associated with such renewal periods. We separate lease and non-lease components of contracts. Our lease agreements do not contain any material variable payments, residual value guarantees, early termination penalties or restrictive covenants.

The Company uses the rate implicit in the lease when available; however, most of our leases do not provide a readily determinable implicit rate. Accordingly, we estimate our incremental borrowing rate based on information available at lease commencement.

 

(in thousands)       
Lease Classification  Financial Statement Classification  Three Months Ended
March 31, 2020		 
Short-term lease cost  Cost of services provided, Sales, general, and administrative expenses   76 
Operating lease cost  Cost of services provided, Sales, general, and administrative expenses   20,717 
Total lease expense      20,793 
         
Other Information        
Weighted-average remaining lease term – operating leases  3.84 
Weighted-average discount rate – operating leases  3.93 
Cash paid for amounts included in the measurement of lease liabilities:    
Operating cash flows for operating leases   20,477 

ROLLINS, INC. AND SUBSIDIARIES

 

Lease Commitments

Future minimum lease payments, including assumed exercise of renewal options at March 31, 2020 were as follows:

 

(in thousands)  Operating Leases 
2020 (excluding the three months ended March 31, 2020)  $58,250 
2021   65,533 
2022   47,137 
2023   27,744 
2024   11,624 
2025   7,382 
Thereafter   10,723 
Total Future Minimum Lease Payments   228,393 
Less:  Amount representing interest   19,147 
Total future minimum lease payments, net of interest  $209,246 

 

Total future minimum lease payments for operating leases, including the amount representing interest, are comprised of $96.8 million for building leases and $131.6 million for vehicle leases. As of March 31, 2020, the Company had no additional future obligations for leases that had not yet commenced.

Future commitments presented in the table above exclude lease payments in renewal periods for which it is reasonably certain that the Company will exercise the renewal option.
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EARNINGS PER SHARE
 3 Months Ended
Mar. 31, 2020
Earnings Per Share [Abstract]  
EARNINGS PER SHARE

NOTE 4.EARNINGS PER SHARE

The Company follows ASC 260, Earnings Per Share (ASC 260) that requires the reporting of both basic and diluted earnings per share. Basic earnings per share is computed by dividing net income available to participating common stockholders by the weighted average number of participating common shares outstanding for the period.

ROLLINS, INC. AND SUBSIDIARIES

 

Basic and diluted earnings per share attributable to common and restricted shares of common stock for the period were as follows:

 

   Three Months Ended 
   March 31, 
   2020   2019 
Basic and diluted earnings per share          
Common stock  $0.13   $0.14 
Restricted shares of common stock  $0.12   $0.12 
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iso4217:USD shares pure rol:Number rol:Franchise 0000084839 false 2020 Q1 --12-31 false true 10-Q 2020-03-31 1-4422 ROLLINS, INC. DE 51-0068479 2170 Piedmont Road N.E. Atlanta GA 30324 (404) 888-2000 Common Stock ROL NYSE Yes Yes Large Accelerated Filer false false false 327767449 92582000 94276000 11861000 16699000 123166000 122766000 1805000 1675000 22209000 22267000 21527000 19476000 45346000 51002000 304830000 309787000 194854000 195533000 596067000 572847000 279361000 273720000 104863000 102539000 10314000 10525000 207975000 200727000 1248000 1284000 33952000 30792000 15639000 21565000 1961000 2180000 21663000 24161000 1771479000 1744376000 36844000 35234000 30739000 30441000 68289000 81943000 129352000 122825000 69094000 66117000 12500000 12500000 71050000 60975000 417868000 410035000 34921000 34920000 140152000 135651000 307300000 279000000 14257000 9927000 56610000 59093000 971108000 928626000 500000 500000 0 0 0 0 1 1 550000000 375000000 327767449 327767449 327430846 327430846 327767000 327431000 84865000 89413000 -38711000 -21109000 426450000 420015000 800371000 815750000 1771479000 1744376000 487901000 429069000 251152000 217258000 21597000 16683000 157862000 139530000 275000 181000 -2165000 274000 55400000 56053000 12132000 11827000 43268000 44226000 0.13 0.14 0.12 0.11 327682000 327506000 43268000 44226000 -16868000 2342000 -734000 -17602000 2342000 25666000 46568000 327308000 327308000 85386000 -71078000 370292000 711908000 212000 212000 44226000 44226000 2342000 2342000 34332000 34332000 464000 464000 3425000 3889000 -242000 -242000 -8879000 -9121000 327530000 327530000 79932000 -68736000 380398000 719124000 327431000 327431000 89413000 -21109000 420015000 815750000 2484000 2484000 43268000 43268000 -16868000 -16868000 -734000 -734000 39317000 39317000 555000 555000 3264000 3819000 -219000 -219000 -7812000 -8031000 327767000 327767000 84865000 -38711000 426450000 800371000 43268000 44226000 21597000 16683000 2999000 3327000 2288000 1682000 3819000 3889000 -615000 -591000 18607000 -7794000 91963000 61422000 47586000 7041000 6674000 6481000 267000 395000 -941000 -569000 -53052000 -12558000 2040000 2807000 35700000 64000000 8031000 9121000 39317000 34332000 -21088000 -46260000 -19517000 -1482000 -1694000 1122000 94276000 115485000 92582000 116607000 27894000 6920000 <p id="xdx_804_eus-gaap--BasisOfPresentationAndSignificantAccountingPoliciesTextBlock_zEqChj7zQCdj" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 1.</span></td><td id="xdx_82D_z4y4jxLbWnX7" style="width: 90%"><span style="font-size: 10pt">BASIS OF PREPARATION AND OTHER</span></td> </tr></table> <p id="xdx_840_eus-gaap--BasisOfAccountingPolicyPolicyTextBlock_z3L343QT3kDj" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_864_zSLLXCQqjxba">Basis of Preparation</span></i></b> -The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with the instructions to Form 10-Q and therefore do not include all information and footnotes required by accounting principles generally accepted in the United States of America for complete financial statements. There has been no material change in the information disclosed in the notes to the consolidated financial statements included in the Annual Report on Form 10-K of Rollins, Inc. (the “Company”) for the year ended December 31, 2019 other than updates related to Accounting Standards Update (ASU) No. 2016-13, Financial Instruments - Credit Losses (ASC 326): Measurement of Credit Losses on Financial Instruments as noted below. Accordingly, the quarterly condensed consolidated financial statements and related disclosures herein should be read in conjunction with the 2019 Annual Report on Form 10-K.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">The preparation of interim financial statements requires management to make estimates and assumptions for the amounts reported in the condensed consolidated financial statements. Specifically, the Company makes estimates in its interim condensed consolidated financial statements for the termite accrual, which includes future costs including termiticide life expectancy and government regulations, the insurance accrual, which includes self-insurance and worker’s compensation, inventory adjustments, discounts and volume incentives earned, among others.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">The global response to the COVID-19 pandemic has triggered an economic downturn. The pest control industry has been designated as “essential” by the Department of Homeland Security and the Company has been able to remain operational in every part of the world in which it operates. The Company’s consolidated financial statements reflect estimates and assumptions made by management that affect the reported amounts of assets and liabilities and related disclosures as of the date of the condensed consolidated financial statements. The Company considered the impact of COVID-19 on the assumptions and estimates used in preparing the condensed consolidated financial statements, and it was determined that there were some adverse impacts on the Company’s results of the first quarter ended March 31, 2020. The Company’s business, results of operations and financial condition will be impacted by future developments related to the COVID-19 pandemic, but the magnitude of such impacts cannot be determined at this time.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">In the opinion of management, all adjustments necessary for a fair presentation of the Company’s financial results for the quarter have been made. These adjustments are of a normal recurring nature, but complicated by the uncertainty surrounding the global economic impact of the COVID-19 pandemic. We began to experience this impact in mid-March 2020 and expect it to persist and be more significant in the second quarter of 2020. The results of operations for the three months ended March 31, 2020 are not necessarily indicative of results for the entire year.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company has only one reportable segment, its pest and termite control business. The Company’s results of operations and its financial condition are not reliant upon any single customer, a few customers, or the Company’s foreign operations.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company reclassified certain prior period amounts in the Statement of Cash Flows from Operating Activities to Financing Activities for payment of contingent consideration to conform to the current period presentation. </span></p> <p id="xdx_852_z69ewJAIFMe1" style="font: 10pt Times New Roman, Times, Serif; margin: 0pt; text-align: justify"/> <p id="xdx_840_eus-gaap--BasisOfAccountingPolicyPolicyTextBlock_z3L343QT3kDj" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_864_zSLLXCQqjxba">Basis of Preparation</span></i></b> -The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with the instructions to Form 10-Q and therefore do not include all information and footnotes required by accounting principles generally accepted in the United States of America for complete financial statements. There has been no material change in the information disclosed in the notes to the consolidated financial statements included in the Annual Report on Form 10-K of Rollins, Inc. (the “Company”) for the year ended December 31, 2019 other than updates related to Accounting Standards Update (ASU) No. 2016-13, Financial Instruments - Credit Losses (ASC 326): Measurement of Credit Losses on Financial Instruments as noted below. Accordingly, the quarterly condensed consolidated financial statements and related disclosures herein should be read in conjunction with the 2019 Annual Report on Form 10-K.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">The preparation of interim financial statements requires management to make estimates and assumptions for the amounts reported in the condensed consolidated financial statements. Specifically, the Company makes estimates in its interim condensed consolidated financial statements for the termite accrual, which includes future costs including termiticide life expectancy and government regulations, the insurance accrual, which includes self-insurance and worker’s compensation, inventory adjustments, discounts and volume incentives earned, among others.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">The global response to the COVID-19 pandemic has triggered an economic downturn. The pest control industry has been designated as “essential” by the Department of Homeland Security and the Company has been able to remain operational in every part of the world in which it operates. The Company’s consolidated financial statements reflect estimates and assumptions made by management that affect the reported amounts of assets and liabilities and related disclosures as of the date of the condensed consolidated financial statements. The Company considered the impact of COVID-19 on the assumptions and estimates used in preparing the condensed consolidated financial statements, and it was determined that there were some adverse impacts on the Company’s results of the first quarter ended March 31, 2020. The Company’s business, results of operations and financial condition will be impacted by future developments related to the COVID-19 pandemic, but the magnitude of such impacts cannot be determined at this time.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">In the opinion of management, all adjustments necessary for a fair presentation of the Company’s financial results for the quarter have been made. These adjustments are of a normal recurring nature, but complicated by the uncertainty surrounding the global economic impact of the COVID-19 pandemic. We began to experience this impact in mid-March 2020 and expect it to persist and be more significant in the second quarter of 2020. The results of operations for the three months ended March 31, 2020 are not necessarily indicative of results for the entire year.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company has only one reportable segment, its pest and termite control business. The Company’s results of operations and its financial condition are not reliant upon any single customer, a few customers, or the Company’s foreign operations.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company reclassified certain prior period amounts in the Statement of Cash Flows from Operating Activities to Financing Activities for payment of contingent consideration to conform to the current period presentation. </span></p> <p id="xdx_80D_eus-gaap--NewAccountingPronouncementsAndChangesInAccountingPrinciplesTextBlock_zqiYchFDGWih" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 2.</span></td><td id="xdx_820_zmRGWpRtSBad" style="width: 90%"><span style="font-size: 10pt">RECENT ACCOUNTING PRONOUNCEMENTS</span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt"><b><i>Recently adopted accounting standards</i></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">In June of 2016, the FASB issued ASU 2016-13, “Financial Instruments - Credit Losses (ASC 326): Measurement of Credit Losses on Financial Instruments.” The updated accounting guidance requires changes to the recognition of credit losses on financial instruments not accounted for at fair value through net income. The Company adopted ASU 2016-13 effective January<span style="color: #212529; background-color: white"> </span>1, 2020 and recognized the decrease in the allowance for doubtful accounts, net of tax, as a $2.5 million increase to beginning retained earnings.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company is exposed to credit losses primarily related to accounts receivables and financed receivables derived from customer services revenue. <span style="color: #212529"> To reduce credit risk for residential pest control accounts receivable, we promote enrollment in our auto-pay programs. In general, we may suspend future services for customers with past due balances. <span style="background-color: white">The Company’s credit risk is generally low with a large number of entities comprising Rollins’ customer base and dispersion across many different geographical regions.</span></span></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; text-align: center"><span style="font-size: 10pt"><b>ROLLINS, INC. AND SUBSIDIARIES</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify; color: #212529"><span style="font-size: 10pt">The Company<span style="background-color: white"> manages its financing receivables on an aggregate basis when assessing and monitoring credit risks. </span>The Company’s established credit evaluation and monitoring procedures seek to minimize the amount of business we conduct with higher risk customers. <span style="background-color: white">The credit quality of a potential obligor is evaluated at the loan origination based on an assessment of the individual’s Beacon/credit bureau score. Rollins requires a potential obligor to have good credit worthiness with low risk before entering into a contract. Depending upon the individual’s credit score, the Company may accept with 100% financing or require a significant down payment or turndown the contract. Delinquencies of accounts are monitored each month. Financing receivables include installment receivable amounts which are due subsequent to one year from the balance sheet dates.</span></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company’s allowances for credit losses for trade accounts receivable and financed receivables are developed using historical collection experience, current and economic and market conditions, reasonable and supportable forecasts, and a review of the current status of customers’ receivables. The Company’s receivable pools are classified between residential customers, commercial customers, large commercial customers, and financed receivables. Accounts are written-off against the allowance for doubtful accounts when the Company determines that amounts are uncollectible, and recoveries of amounts previously written off are recorded when collected. Below is a rollforward of the Company’s allowance for credit losses for the three months ended March 31, 2020.</span></p> <p id="xdx_89C_eus-gaap--ScheduleOfCreditLossesForFinancingReceivablesCurrentTableTextBlock_zAdGY9Dx735g" style="font: 10pt Times New Roman, Times, Serif; color: white; margin: 0; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8B4_zAzXGFBkaal1">Schedule of Roll Forward of the Company's Allowance for Credit Losses</span></span></p> <table cellpadding="0" cellspacing="0" id="xdx_88B_ecustom--DisclosureRecentAccountingPronouncementsDetailsAbstract_pn3n3_zBKsbMpvwZC2" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 80%" summary="xdx: Disclosure - RECENT ACCOUNTING PRONOUNCEMENTS (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"/><td style="padding-bottom: 1pt"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td id="xdx_498_20200101__20200331__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--TradeAccountsReceivableMember_zCaQlsOQwei8" style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td id="xdx_49F_20200101__20200331__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--FinanceReceivablesMember_zeKFCcMHLPDc" style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td id="xdx_491_20200101__20200331_zdXtZc52taNa" style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/><td style="white-space: nowrap; padding-bottom: 1pt"/></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="10" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Allowance for Doubtful Accounts</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 0; text-indent: 0"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Trade<br/> Receivables</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Financed<br/> Receivables</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Total<br/> Receivables</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_400_eus-gaap--AccountsNotesAndLoansReceivableNetCurrent_iS_pn3n3_zr2vVj2yHHDd" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 40%; text-align: left; padding-left: 0; text-indent: 0">Balance at January 1, 2020</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">16,699</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">2,959</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">19,658</td><td style="width: 1%; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Adoption of ASC 326</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_989_ecustom--AdoptionOfASC_iI_pn3n3_c20191231__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--TradeAccountsReceivableMember_zugXMHSVy6o3" style="border-bottom: Black 1pt solid; text-align: right" title="Adoption of ASC 326">(3,330</td><td style="padding-bottom: 1pt; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_984_ecustom--AdoptionOfASC_iI_pn3n3_c20191231__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--FinanceReceivablesMember_znlz0N9G4N28" style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl0503">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_986_ecustom--AdoptionOfASC_iI_pn3n3_c20191231_zqQbORJsI09" style="border-bottom: Black 1pt solid; text-align: right">(3,330</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Adjusted balance at January 1, 2020</td><td> </td> <td style="text-align: left"> </td><td id="xdx_988_ecustom--AdjustedBalance_iI_pn3n3_c20191231__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--TradeAccountsReceivableMember_zy4rw6qKfFPd" style="text-align: right" title="Adjusted Balance">13,369</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98C_ecustom--AdjustedBalance_iI_pn3n3_c20191231__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--FinanceReceivablesMember_zwwUXcBUqyja" style="text-align: right">2,959</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_982_ecustom--AdjustedBalance_iI_pn3n3_c20191231_z94VmjHgg6q8" style="text-align: right">16,328</td><td style="text-align: left"> </td></tr> <tr id="xdx_403_eus-gaap--ProvisionForOtherCreditLosses_pn3n3_z3L343QT3kDj" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Provision for expected credit losses</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,553</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">734</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">2,287</td><td style="text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--AllowanceForLoanAndLeaseLossesWriteOffs_pn3n3_zSLLXCQqjxba" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Write-offs charged against the allowance</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(3,779</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(640</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(4,419</td><td style="text-align: left">)</td></tr> <tr id="xdx_40D_eus-gaap--AllowanceForLoanAndLeaseLossRecoveryOfBadDebts_pn3n3_z69ewJAIFMe1" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Recoveries collected</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">908</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl0519">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">908</td><td style="text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--AllowanceForLoanAndLeaseLossesForeignCurrencyTranslation_pn3n3_zL20I3axz8Ue" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Currency conversion</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(190</td><td style="padding-bottom: 1pt; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl0523">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(190</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_409_eus-gaap--AccountsNotesAndLoansReceivableNetCurrent_iE_pn3n3_zEmySHzuY2Xg" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Balance at March 31, 2020</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">11,861</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">3,053</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">14,914</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> </table> <p id="xdx_8A3_z84PhXh5YFGi" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"> </span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt">In January 2017, the FASB issued ASU No. 2017-04, Intangibles-Goodwill and Other (ASC 350): Simplifying the Test for Goodwill Impairment, which eliminated the requirement to calculate the implied fair value of goodwill (i.e., Step 2 of the current goodwill impairment test) to measure a goodwill impairment charge. Instead, entities would record an impairment charge based on the excess of a reporting unit’s carrying amount over its fair value (i.e., measure the charge based on the current Step 1). The Company adopted ASU 2017-04 effective January 1, 2020. The Company does not expect the adoption of this standard to have a material impact on its future consolidated financial statements.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">In August 2018, the FASB issued ASU No. 2018-13, Fair Value Measurement (ASC 820): Disclosure Framework—Changes to the Disclosure Requirements for Fair Value Measurement. The updated accounting guidance modified the disclosure requirements on fair value measurements by removing certain disclosure requirements related to the fair value hierarchy, modifying existing disclosure requirements related to measurement uncertainty and adding new disclosure requirements. The Company adopted ASU 2018-13 effective January 1, 2020 and the adoption did not materially impact its financial statement disclosures.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; text-align: center"><span style="font-size: 10pt"><b>ROLLINS, INC. AND SUBSIDIARIES</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"><b><i>Recently issued accounting standards to be adopted in 2021 or later</i></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">In December, 2019, the FASB issued ASU No. 2019-12 Income Taxes (topic 740): Simplifying the Accounting for Income Taxes. The standard eliminates the need for an organization to analyze whether the following apply in a given period (1) exception to the incremental approach for intraperiod tax allocation (2) exceptions to accounting for basis differences when there are ownership changes in foreign investments and (3) exceptions in interim period income tax accounting for year-to-date losses that exceed anticipated losses. The ASU also is designed to improve financial statement preparers’ application of income tax-related guidance and simplify GAAP for (1) franchise taxes that are partially based on income, (2) transactions with a government that result in a step-up in the tax basis of goodwill, (3) separate financial statements of legal entities that are not subject to tax, and (4) enacted changes in tax laws in interim periods. The standard in this update is effective for the Company’s financial statements issued for fiscal years beginning in 2021. The adoption of this ASU is not expected to have a material impact on the Company’s consolidated financial statements.<span style="background-color: white"> </span></span></p> <p id="xdx_89C_eus-gaap--ScheduleOfCreditLossesForFinancingReceivablesCurrentTableTextBlock_zAdGY9Dx735g" style="font: 10pt Times New Roman, Times, Serif; color: white; margin: 0; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8B4_zAzXGFBkaal1">Schedule of Roll Forward of the Company's Allowance for Credit Losses</span></span></p> <table cellpadding="0" cellspacing="0" id="xdx_88B_ecustom--DisclosureRecentAccountingPronouncementsDetailsAbstract_pn3n3_zBKsbMpvwZC2" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 80%" summary="xdx: Disclosure - RECENT ACCOUNTING PRONOUNCEMENTS (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"/><td style="padding-bottom: 1pt"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td id="xdx_498_20200101__20200331__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--TradeAccountsReceivableMember_zCaQlsOQwei8" style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td id="xdx_49F_20200101__20200331__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--FinanceReceivablesMember_zeKFCcMHLPDc" style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td id="xdx_491_20200101__20200331_zdXtZc52taNa" style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/><td style="white-space: nowrap; padding-bottom: 1pt"/></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="10" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Allowance for Doubtful Accounts</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 0; text-indent: 0"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Trade<br/> Receivables</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Financed<br/> Receivables</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Total<br/> Receivables</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_400_eus-gaap--AccountsNotesAndLoansReceivableNetCurrent_iS_pn3n3_zr2vVj2yHHDd" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 40%; text-align: left; padding-left: 0; text-indent: 0">Balance at January 1, 2020</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">16,699</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">2,959</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">19,658</td><td style="width: 1%; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Adoption of ASC 326</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_989_ecustom--AdoptionOfASC_iI_pn3n3_c20191231__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--TradeAccountsReceivableMember_zugXMHSVy6o3" style="border-bottom: Black 1pt solid; text-align: right" title="Adoption of ASC 326">(3,330</td><td style="padding-bottom: 1pt; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_984_ecustom--AdoptionOfASC_iI_pn3n3_c20191231__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--FinanceReceivablesMember_znlz0N9G4N28" style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl0503">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_986_ecustom--AdoptionOfASC_iI_pn3n3_c20191231_zqQbORJsI09" style="border-bottom: Black 1pt solid; text-align: right">(3,330</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Adjusted balance at January 1, 2020</td><td> </td> <td style="text-align: left"> </td><td id="xdx_988_ecustom--AdjustedBalance_iI_pn3n3_c20191231__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--TradeAccountsReceivableMember_zy4rw6qKfFPd" style="text-align: right" title="Adjusted Balance">13,369</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98C_ecustom--AdjustedBalance_iI_pn3n3_c20191231__us-gaap--AccountsNotesLoansAndFinancingReceivableByReceivableTypeAxis__us-gaap--FinanceReceivablesMember_zwwUXcBUqyja" style="text-align: right">2,959</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_982_ecustom--AdjustedBalance_iI_pn3n3_c20191231_z94VmjHgg6q8" style="text-align: right">16,328</td><td style="text-align: left"> </td></tr> <tr id="xdx_403_eus-gaap--ProvisionForOtherCreditLosses_pn3n3_z3L343QT3kDj" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Provision for expected credit losses</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,553</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">734</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">2,287</td><td style="text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--AllowanceForLoanAndLeaseLossesWriteOffs_pn3n3_zSLLXCQqjxba" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Write-offs charged against the allowance</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(3,779</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(640</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(4,419</td><td style="text-align: left">)</td></tr> <tr id="xdx_40D_eus-gaap--AllowanceForLoanAndLeaseLossRecoveryOfBadDebts_pn3n3_z69ewJAIFMe1" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Recoveries collected</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">908</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl0519">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">908</td><td style="text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--AllowanceForLoanAndLeaseLossesForeignCurrencyTranslation_pn3n3_zL20I3axz8Ue" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Currency conversion</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(190</td><td style="padding-bottom: 1pt; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl0523">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(190</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_409_eus-gaap--AccountsNotesAndLoansReceivableNetCurrent_iE_pn3n3_zEmySHzuY2Xg" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Balance at March 31, 2020</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">11,861</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">3,053</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">14,914</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> </table> 16699000 2959000 19658000 -3330000 -3330000 13369000 2959000 16328000 1553000 734000 2287000 -3779000 -640000 -4419000 908000 908000 -190000 -190000 11861000 3053000 14914000 <p id="xdx_803_eus-gaap--RevenueFromContractWithCustomerTextBlock_zR9SOjJanEUf" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt; background-color: white">NOTE 3.</span></td><td id="xdx_821_zapgMNjUE5k9" style="width: 90%"><span style="font-size: 10pt; background-color: white">REVENUE</span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify; background-color: white"><span style="font-size: 10pt">The following tables present our revenues disaggregated by revenue source (in thousands).</span></p> <p id="xdx_89B_eus-gaap--DisaggregationOfRevenueTableTextBlock_zL20I3axz8Ue" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify; background-color: white"><span style="font-size: 10pt">Sales and usage-based taxes are excluded from revenues. No sales to an individual customer or in a country other than the United States accounted for more than 10% of the sales for the periods listed on the following table. <span id="xdx_8B4_zugXMHSVy6o3">Revenue, classified by the major geographic areas in which our customers are located</span>, was as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_882_ecustom--DisclosureRevenueDetailsAbstract_pn3n3_z47dMs1X04ff" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - REVENUE (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 0"> </td><td style="white-space: nowrap"> </td> <td colspan="2" style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td><td style="white-space: nowrap"> </td> <td colspan="2" style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 0"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="6" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">(In thousands)</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 0"> </td><td style="white-space: nowrap"> </td> <td colspan="6" style="white-space: nowrap; text-align: center">Three Months Ended</td><td style="white-space: nowrap"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 0"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="6" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">March 31,</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 0"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2020</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">2019</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 34%; text-align: left; padding-left: 0">United States</td><td style="white-space: nowrap; width: 3%; font-weight: bold"> </td> <td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_98D_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20200101__20200331__srt--StatementGeographicalAxis__country--US_zZ0GEmDnRXU6" style="white-space: nowrap; width: 8%; font-weight: bold; text-align: right" title="Revenue">452,346</td><td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td id="xdx_989_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20190101__20190331__srt--StatementGeographicalAxis__country--US_zxhybnMtany2" style="white-space: nowrap; width: 8%; text-align: right">394,000</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0">Other countries</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_98E_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20200101__20200331__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zyJBicnmVGvc" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: right">35,555</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_98E_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20190101__20190331__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zpvkRtX1Kcp6" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">35,069</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0">Total Revenues</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left">$</td><td id="xdx_984_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20200101__20200331_znLsnr5XruXe" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: right">487,901</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left">$</td><td id="xdx_988_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20190101__20190331_zSlB1EIdbmG4" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">429,069</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> </table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt; background-color: white">Revenue from external customers, classified by significant product and service offerings, was as follows:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <table cellpadding="0" cellspacing="0" id="xdx_88B_ecustom--DisclosureRevenueDetails2Abstract_pn3n3_zGiaSbydM8Pe" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - REVENUE (Details 2)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 8.65pt; text-indent: -8.65pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="6" style="border-bottom: Black 1pt solid; text-align: center">(In thousands)</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 8.65pt; text-indent: -8.65pt"> </td><td> </td> <td colspan="6" style="text-align: center">Three Months Ended</td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 8.65pt; text-indent: -8.65pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="6" style="border-bottom: Black 1pt solid; text-align: center">March 31,</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 8.65pt; text-indent: -8.65pt"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2020</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 34%; text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Residential revenue</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_98B_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20200101__20200331__srt--ProductOrServiceAxis__custom--ResidentialContractRevenueMember_zzmT5MUXURA" style="width: 8%; font-weight: bold; text-align: right">204,657</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_981_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20190101__20190331__srt--ProductOrServiceAxis__custom--ResidentialContractRevenueMember_ziOgNnyylYS5" style="width: 8%; text-align: right">172,507</td><td style="width: 1%; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Commercial revenue</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_98C_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20200101__20200331__srt--ProductOrServiceAxis__custom--CommercialContractRevenueMember_zjVRXoDkKN3l" style="font-weight: bold; text-align: right">183,315</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_980_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20190101__20190331__srt--ProductOrServiceAxis__custom--CommercialContractRevenueMember_zUSlJCYmo8Ub" style="text-align: right">169,671</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Termite completions, bait monitoring, &amp; renewals</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_989_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20200101__20200331__srt--ProductOrServiceAxis__custom--TermiteCompletionsBaitMonitoringRenewalsMember_zpUjKjJSLT5e" style="font-weight: bold; text-align: right">94,227</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_989_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20190101__20190331__srt--ProductOrServiceAxis__custom--TermiteCompletionsBaitMonitoringRenewalsMember_z8LpJWtN2rwl" style="text-align: right">80,250</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Franchise revenues</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_984_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20200101__20200331__srt--ProductOrServiceAxis__custom--FranchiseRevenuesMember_zoj8DP1KqaRi" style="font-weight: bold; text-align: right">3,417</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98F_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20190101__20190331__srt--ProductOrServiceAxis__custom--FranchiseRevenuesMember_zIcsFEAK1SOk" style="text-align: right">3,261</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: -8.65pt">Other revenues</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_98D_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20200101__20200331__srt--ProductOrServiceAxis__custom--OtherRevenuesMember_zbGPrWXo0Zs9" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">2,285</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_98A_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20190101__20190331__srt--ProductOrServiceAxis__custom--OtherRevenuesMember_zH7ZOHlfUNE3" style="border-bottom: Black 1pt solid; text-align: right">3,380</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: -8.65pt">Total Revenues</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left">$</td><td id="xdx_984_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20200101__20200331_zF3BPbMwph68" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">487,901</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td id="xdx_988_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20190101__20190331_zvEmO4xmnUn5" style="border-bottom: Black 1pt solid; text-align: right">429,069</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> </table> <p id="xdx_8A1_zHD6snfmyrF6" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_89B_eus-gaap--DisaggregationOfRevenueTableTextBlock_zL20I3axz8Ue" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify; background-color: white"><span style="font-size: 10pt">Sales and usage-based taxes are excluded from revenues. No sales to an individual customer or in a country other than the United States accounted for more than 10% of the sales for the periods listed on the following table. <span id="xdx_8B4_zugXMHSVy6o3">Revenue, classified by the major geographic areas in which our customers are located</span>, was as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_882_ecustom--DisclosureRevenueDetailsAbstract_pn3n3_z47dMs1X04ff" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - REVENUE (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 0"> </td><td style="white-space: nowrap"> </td> <td colspan="2" style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td><td style="white-space: nowrap"> </td> <td colspan="2" style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 0"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="6" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">(In thousands)</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 0"> </td><td style="white-space: nowrap"> </td> <td colspan="6" style="white-space: nowrap; text-align: center">Three Months Ended</td><td style="white-space: nowrap"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 0"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="6" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">March 31,</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 0"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2020</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">2019</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 34%; text-align: left; padding-left: 0">United States</td><td style="white-space: nowrap; width: 3%; font-weight: bold"> </td> <td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_98D_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20200101__20200331__srt--StatementGeographicalAxis__country--US_zZ0GEmDnRXU6" style="white-space: nowrap; width: 8%; font-weight: bold; text-align: right" title="Revenue">452,346</td><td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td id="xdx_989_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20190101__20190331__srt--StatementGeographicalAxis__country--US_zxhybnMtany2" style="white-space: nowrap; width: 8%; text-align: right">394,000</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0">Other countries</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_98E_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20200101__20200331__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zyJBicnmVGvc" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: right">35,555</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_98E_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20190101__20190331__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zpvkRtX1Kcp6" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">35,069</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0">Total Revenues</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left">$</td><td id="xdx_984_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20200101__20200331_znLsnr5XruXe" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: right">487,901</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left">$</td><td id="xdx_988_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20190101__20190331_zSlB1EIdbmG4" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">429,069</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> </table> 452346000 394000000 35555000 35069000 487901000 429069000 <table cellpadding="0" cellspacing="0" id="xdx_88B_ecustom--DisclosureRevenueDetails2Abstract_pn3n3_zGiaSbydM8Pe" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - REVENUE (Details 2)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 8.65pt; text-indent: -8.65pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="6" style="border-bottom: Black 1pt solid; text-align: center">(In thousands)</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 8.65pt; text-indent: -8.65pt"> </td><td> </td> <td colspan="6" style="text-align: center">Three Months Ended</td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 8.65pt; text-indent: -8.65pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="6" style="border-bottom: Black 1pt solid; text-align: center">March 31,</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 8.65pt; text-indent: -8.65pt"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2020</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 34%; text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Residential revenue</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_98B_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20200101__20200331__srt--ProductOrServiceAxis__custom--ResidentialContractRevenueMember_zzmT5MUXURA" style="width: 8%; font-weight: bold; text-align: right">204,657</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_981_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20190101__20190331__srt--ProductOrServiceAxis__custom--ResidentialContractRevenueMember_ziOgNnyylYS5" style="width: 8%; text-align: right">172,507</td><td style="width: 1%; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Commercial revenue</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_98C_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20200101__20200331__srt--ProductOrServiceAxis__custom--CommercialContractRevenueMember_zjVRXoDkKN3l" style="font-weight: bold; text-align: right">183,315</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_980_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20190101__20190331__srt--ProductOrServiceAxis__custom--CommercialContractRevenueMember_zUSlJCYmo8Ub" style="text-align: right">169,671</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Termite completions, bait monitoring, &amp; renewals</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_989_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20200101__20200331__srt--ProductOrServiceAxis__custom--TermiteCompletionsBaitMonitoringRenewalsMember_zpUjKjJSLT5e" style="font-weight: bold; text-align: right">94,227</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_989_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20190101__20190331__srt--ProductOrServiceAxis__custom--TermiteCompletionsBaitMonitoringRenewalsMember_z8LpJWtN2rwl" style="text-align: right">80,250</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Franchise revenues</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_984_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20200101__20200331__srt--ProductOrServiceAxis__custom--FranchiseRevenuesMember_zoj8DP1KqaRi" style="font-weight: bold; text-align: right">3,417</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98F_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20190101__20190331__srt--ProductOrServiceAxis__custom--FranchiseRevenuesMember_zIcsFEAK1SOk" style="text-align: right">3,261</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: -8.65pt">Other revenues</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_98D_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20200101__20200331__srt--ProductOrServiceAxis__custom--OtherRevenuesMember_zbGPrWXo0Zs9" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">2,285</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_98A_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20190101__20190331__srt--ProductOrServiceAxis__custom--OtherRevenuesMember_zH7ZOHlfUNE3" style="border-bottom: Black 1pt solid; text-align: right">3,380</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: -8.65pt">Total Revenues</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left">$</td><td id="xdx_984_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20200101__20200331_zF3BPbMwph68" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">487,901</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td id="xdx_988_eus-gaap--RevenueFromContractWithCustomerExcludingAssessedTax_pn3n3_c20190101__20190331_zvEmO4xmnUn5" style="border-bottom: Black 1pt solid; text-align: right">429,069</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> </table> 204657000 172507000 183315000 169671000 94227000 80250000 3417000 3261000 2285000 3380000 487901000 429069000 <p id="xdx_80A_eus-gaap--EarningsPerShareTextBlock_zDZWyYNvib7b" style="margin-top: 0; margin-bottom: 0"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 4.</span></td><td id="xdx_824_zRFUnRlADZBd" style="width: 90%"><span style="font-size: 10pt">EARNINGS PER SHARE</span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company follows ASC 260, <i>Earnings Per Share</i> (ASC 260) that requires the reporting of both basic and diluted earnings per share. Basic earnings per share is computed by dividing net income available to participating common stockholders by the weighted average number of participating common shares outstanding for the period.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; text-align: center"><span style="font-size: 10pt"><b>ROLLINS, INC. AND SUBSIDIARIES</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <p id="xdx_896_eus-gaap--ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock_zqQbORJsI09" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8B8_znlz0N9G4N28">Basic and diluted earnings per share</span> attributable to common and restricted shares of common stock for the period were as follows:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <table cellpadding="0" cellspacing="0" id="xdx_881_ecustom--DisclosureEarningsPerShareDetailsAbstract_zsHa5f4b16d1" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - EARNINGS PER SHARE (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="6" style="text-align: center">Three Months Ended</td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="6" style="border-bottom: Black 1pt solid; text-align: center">March 31,</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2020</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2019</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Basic and diluted earnings per share</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="width: 34%; text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Common stock</td><td style="width: 3%; font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_98B_eus-gaap--EarningsPerShareBasicAndDiluted_c20200101__20200331__us-gaap--StatementClassOfStockAxis__us-gaap--CommonStockMember_z1yEhVp9svgf" style="border-bottom: Black 1pt solid; width: 8%; font-weight: bold; text-align: right" title="Earning Per Share">0.13</td><td style="width: 1%; padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="width: 3%; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; width: 1%; text-align: left">$</td><td id="xdx_987_eus-gaap--EarningsPerShareBasicAndDiluted_c20190101__20190331__us-gaap--StatementClassOfStockAxis__us-gaap--CommonStockMember_z8BZzGgJ6SS9" style="border-bottom: Black 1pt solid; width: 8%; text-align: right">0.14</td><td style="width: 1%; padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Restricted shares of common stock</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left">$</td><td id="xdx_98C_eus-gaap--EarningsPerShareBasicAndDiluted_c20200101__20200331__us-gaap--StatementClassOfStockAxis__us-gaap--RestrictedStockMember_zKyHrvgKgAm9" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">0.12</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td id="xdx_98B_eus-gaap--EarningsPerShareBasicAndDiluted_c20190101__20190331__us-gaap--StatementClassOfStockAxis__us-gaap--RestrictedStockMember_zd5XasFXPmAb" style="border-bottom: Black 1pt solid; text-align: right">0.12</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> </table> <p id="xdx_8A1_z3zBlH33C6kj" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_896_eus-gaap--ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock_zqQbORJsI09" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8B8_znlz0N9G4N28">Basic and diluted earnings per share</span> attributable to common and restricted shares of common stock for the period were as follows:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <table cellpadding="0" cellspacing="0" id="xdx_881_ecustom--DisclosureEarningsPerShareDetailsAbstract_zsHa5f4b16d1" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - EARNINGS PER SHARE (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="6" style="text-align: center">Three Months Ended</td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="6" style="border-bottom: Black 1pt solid; text-align: center">March 31,</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2020</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2019</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Basic and diluted earnings per share</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="width: 34%; text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Common stock</td><td style="width: 3%; font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_98B_eus-gaap--EarningsPerShareBasicAndDiluted_c20200101__20200331__us-gaap--StatementClassOfStockAxis__us-gaap--CommonStockMember_z1yEhVp9svgf" style="border-bottom: Black 1pt solid; width: 8%; font-weight: bold; text-align: right" title="Earning Per Share">0.13</td><td style="width: 1%; padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="width: 3%; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; width: 1%; text-align: left">$</td><td id="xdx_987_eus-gaap--EarningsPerShareBasicAndDiluted_c20190101__20190331__us-gaap--StatementClassOfStockAxis__us-gaap--CommonStockMember_z8BZzGgJ6SS9" style="border-bottom: Black 1pt solid; width: 8%; text-align: right">0.14</td><td style="width: 1%; padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Restricted shares of common stock</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left">$</td><td id="xdx_98C_eus-gaap--EarningsPerShareBasicAndDiluted_c20200101__20200331__us-gaap--StatementClassOfStockAxis__us-gaap--RestrictedStockMember_zKyHrvgKgAm9" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">0.12</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td id="xdx_98B_eus-gaap--EarningsPerShareBasicAndDiluted_c20190101__20190331__us-gaap--StatementClassOfStockAxis__us-gaap--RestrictedStockMember_zd5XasFXPmAb" style="border-bottom: Black 1pt solid; text-align: right">0.12</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> </table> 0.13 0.14 0.12 0.12 <p id="xdx_808_eus-gaap--CommitmentsAndContingenciesDisclosureTextBlock_zrqyW5HFOZI4" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 5.</span></td><td id="xdx_824_zLdJDEtLqZcb" style="width: 90%"><span style="font-size: 10pt">CONTINGENCIES</span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">In the normal course of business, certain of the Company’s subsidiaries are defendants in a number of lawsuits, claims or arbitrations which allege that the subsidiaries’ services caused damage.  In addition, the Company defends employment-related cases and claims from time to time. We are involved in certain environmental matters primarily arising in the normal course of business. We are actively contesting each of these matters.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">Management does not believe that any pending claim, proceeding or litigation, either alone or in the aggregate will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters, however unlikely, could result in a charge that might be material to the results of an individual quarter or year.</span></p> <p id="xdx_80C_eus-gaap--FairValueDisclosuresTextBlock_zFIivrBL4fSi" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"> </span></p> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 6.</span></td><td id="xdx_829_zJPTAJz00Erc" style="width: 90%"><span style="font-size: 10pt">FAIR VALUE OF FINANCIAL INSTRUMENTS</span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">The Company’s financial instruments consist of cash and cash equivalents, trade receivables, notes receivable, accounts payable and other short-term liabilities. The carrying amounts of these financial instruments approximate their respective fair values.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">At March 31, 2020 and 2019, the Company had $51.3 million and $29.0 million of acquisition holdback and earnout liabilities with the former owners of acquired companies. The earnout liabilities were discounted to reflect the expected probability of payout, and both earnout and holdback liabilities were discounted to their net present value on the Company’s books and are considered level 3 liabilities. The table below presents a summary of the changes in fair value for these liabilities.</span></p> <p id="xdx_895_eus-gaap--FairValueAssetsMeasuredOnRecurringBasisUnobservableInputReconciliationTextBlock_zy4rw6qKfFPd" style="font: 10pt Times New Roman, Times, Serif; color: White; margin: 0; text-align: justify">T<span id="xdx_8BF_z3P3DTQJX7se">he table below presents a summary of the changes in fair value for these liabilities.</span></p> <table cellpadding="0" cellspacing="0" id="xdx_883_ecustom--DisclosureFairValueOfFinancialInstrumentsDetailsAbstract_pn3n3_zWaf2K5EDbRd" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - FAIR VALUE OF FINANCIAL INSTRUMENTS (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-bottom: 1pt"/><td style="white-space: nowrap; padding-bottom: 1pt"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td id="xdx_49B_20200101__20200331__us-gaap--FairValueByMeasurementFrequencyAxis__us-gaap--FairValueMeasurementsRecurringMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_zorfT6okicI5" style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td id="xdx_49E_20190101__20190331__us-gaap--FairValueByMeasurementFrequencyAxis__us-gaap--FairValueMeasurementsRecurringMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_zdiJPmArNVea" style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/><td style="white-space: nowrap; padding-bottom: 1pt"/></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="6" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Three Months Ended March 31,</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt">(in thousands)</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">2020</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">2019</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr id="xdx_408_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities_iS_pn3n3_zTS6dPiHzaJ3" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 34%; text-align: left">Beginning</td><td style="white-space: nowrap; width: 3%; font-weight: bold"> </td> <td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left">$</td><td style="white-space: nowrap; width: 8%; font-weight: bold; text-align: right">49,131</td><td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td style="white-space: nowrap; width: 8%; text-align: right">30,926</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr id="xdx_409_ecustom--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilitiesEarnout_zr6RdTzdL7wc" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 8.65pt">New acquisitions and revaluations</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">4,489</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">1,557</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_40F_eus-gaap--PaymentsForLoans_iN_di_zQbOWqmVmqy5" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 8.65pt">Payouts</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">(2,040</td><td style="white-space: nowrap; font-weight: bold; text-align: left">)</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">(2,807</td><td style="white-space: nowrap; text-align: left">)</td></tr> <tr id="xdx_402_ecustom--InterestOnOutstandingLiabilities_pn3n3_zt5QAXtDBYne" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 8.65pt">Interest on outstanding contingencies</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">583</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">212</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_401_ecustom--ChargeOffsetForfeitAndOther_zVNmEu327qId" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 8.65pt">Charge offset, forfeit and other</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(835</td><td style="white-space: nowrap; font-weight: bold; text-align: left; padding-bottom: 1pt">)</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">(889</td><td style="white-space: nowrap; text-align: left; padding-bottom: 1pt">)</td></tr> <tr id="xdx_40A_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities_iE_pn3n3_ziEF01E9fBN4" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 2.5pt">Ending Balance</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">51,328</td><td style="white-space: nowrap; font-weight: bold; text-align: left; padding-bottom: 2.5pt"> </td><td style="white-space: nowrap; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">28,999</td><td style="white-space: nowrap; text-align: left; padding-bottom: 2.5pt"> </td></tr> </table> <p id="xdx_8AF_zNIgiBvtvz53" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_895_eus-gaap--FairValueAssetsMeasuredOnRecurringBasisUnobservableInputReconciliationTextBlock_zy4rw6qKfFPd" style="font: 10pt Times New Roman, Times, Serif; color: White; margin: 0; text-align: justify">T<span id="xdx_8BF_z3P3DTQJX7se">he table below presents a summary of the changes in fair value for these liabilities.</span></p> <table cellpadding="0" cellspacing="0" id="xdx_883_ecustom--DisclosureFairValueOfFinancialInstrumentsDetailsAbstract_pn3n3_zWaf2K5EDbRd" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - FAIR VALUE OF FINANCIAL INSTRUMENTS (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-bottom: 1pt"/><td style="white-space: nowrap; padding-bottom: 1pt"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td id="xdx_49B_20200101__20200331__us-gaap--FairValueByMeasurementFrequencyAxis__us-gaap--FairValueMeasurementsRecurringMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_zorfT6okicI5" style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/> <td id="xdx_49E_20190101__20190331__us-gaap--FairValueByMeasurementFrequencyAxis__us-gaap--FairValueMeasurementsRecurringMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_zdiJPmArNVea" style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center"/><td style="white-space: nowrap; padding-bottom: 1pt"/></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="6" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Three Months Ended March 31,</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt">(in thousands)</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">2020</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">2019</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr id="xdx_408_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities_iS_pn3n3_zTS6dPiHzaJ3" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 34%; text-align: left">Beginning</td><td style="white-space: nowrap; width: 3%; font-weight: bold"> </td> <td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left">$</td><td style="white-space: nowrap; width: 8%; font-weight: bold; text-align: right">49,131</td><td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td style="white-space: nowrap; width: 8%; text-align: right">30,926</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr id="xdx_409_ecustom--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilitiesEarnout_zr6RdTzdL7wc" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 8.65pt">New acquisitions and revaluations</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">4,489</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">1,557</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_40F_eus-gaap--PaymentsForLoans_iN_di_zQbOWqmVmqy5" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 8.65pt">Payouts</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">(2,040</td><td style="white-space: nowrap; font-weight: bold; text-align: left">)</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">(2,807</td><td style="white-space: nowrap; text-align: left">)</td></tr> <tr id="xdx_402_ecustom--InterestOnOutstandingLiabilities_pn3n3_zt5QAXtDBYne" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 8.65pt">Interest on outstanding contingencies</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">583</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">212</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_401_ecustom--ChargeOffsetForfeitAndOther_zVNmEu327qId" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 8.65pt">Charge offset, forfeit and other</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(835</td><td style="white-space: nowrap; font-weight: bold; text-align: left; padding-bottom: 1pt">)</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">(889</td><td style="white-space: nowrap; text-align: left; padding-bottom: 1pt">)</td></tr> <tr id="xdx_40A_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities_iE_pn3n3_ziEF01E9fBN4" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 2.5pt">Ending Balance</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">51,328</td><td style="white-space: nowrap; font-weight: bold; text-align: left; padding-bottom: 2.5pt"> </td><td style="white-space: nowrap; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">28,999</td><td style="white-space: nowrap; text-align: left; padding-bottom: 2.5pt"> </td></tr> </table> 49131000 30926000 4489000 1557000 2040000 2807000 583000 212000 -835000 -889000 51328000 28999000 <p id="xdx_806_ecustom--DeferredRevenueDisclosure1TextBlock_ziMCBxwaxVna" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 7.</span></td><td id="xdx_82B_zcCGK34mDDri" style="width: 90%"><span style="font-size: 10pt">UNEARNED REVENUE</span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">Revenue allocated to remaining performance obligations represents contracted revenue that has not yet been recognized (“contracted not recognized revenue”), which includes both unearned revenue and revenue that will be invoiced and recognized in future periods. Deferred revenue recognized in the three months ended March 31, 2020 and 2019 were $42.7 million and $40.0 million, respectively. Changes in unearned revenue were as follows:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0px; text-align: justify"> </p> <p id="xdx_89D_eus-gaap--ContractWithCustomerAssetAndLiabilityTableTextBlock_z94VmjHgg6q8" style="font: 0pt Times New Roman, Times, Serif; color: white; margin: 0px; text-align: justify">C<span id="xdx_8B5_zwwUXcBUqyja">hanges in unearned revenue were as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureUnearnedRevenueDetailsAbstract_pn3n3_zSpceQi83SGa" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - UNEARNED REVENUE (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-bottom: 1pt"/><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: center"/> <td id="xdx_497_20200101__20200331_z7YMIzVpckhe" style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: center"/> <td id="xdx_490_20190101__20190331_zg5wEsO3zNub" style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: center"/><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"/></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-bottom: 1pt"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="6" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Three Months Ended<br/> March 31,</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt">(in thousands)</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2020</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">2019</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr id="xdx_405_eus-gaap--ContractWithCustomerLiability_iS_zabfF2KKB6lj" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 34%; text-align: left; padding-left: 1.5pt">Balance at beginning of year</td><td style="white-space: nowrap; width: 3%; font-weight: bold"> </td> <td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left">$</td><td style="white-space: nowrap; width: 8%; font-weight: bold; text-align: right">136,507</td><td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td style="white-space: nowrap; width: 8%; text-align: right">127,075</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr id="xdx_403_ecustom--ContractwithCustomerLiabilityIncreasefromCashReceipts_zXQHtiO2l5Jh" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 1.5pt">Deferral of unearned revenue</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">49,552</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">47,737</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_402_eus-gaap--ContractWithCustomerLiabilityRevenueRecognized_zhp3ub1bPX5e" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 1.5pt">Recognition of unearned revenue</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(42,707</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">(39,958</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_40E_eus-gaap--ContractWithCustomerLiability_iE_zuchcuzKVfNd" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 1.5pt">Balance at end of period</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: right">143,352</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">134,854</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> </table> <p id="xdx_8AD_zmt8YTw2EaUa" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt">The Company has no material contracted, but not recognized revenue as of March 31, 2020 or December 31, 2019.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">At March 31, 2020 and December 31, 2019, the Company had long-term unearned revenue of $<span id="xdx_900_eus-gaap--ContractWithCustomerLiabilityNoncurrent_iI_pn3n3_dm_c20200331_z79GV0Qz9Gl4" title="Long-term unearned revenue">14.0</span> million and $<span id="xdx_90D_eus-gaap--ContractWithCustomerLiabilityNoncurrent_iI_pn3n3_dm_c20191231_zfsi9EUsIad">13.7</span> million, respectively. Unearned short-term revenue is recognized over the next 12-month period. The majority of unearned long-term revenue is recognized over a period of <span id="xdx_909_ecustom--ContractWithCustomerLiabilityRecognitionPeriod_dt_c20200101__20200331_zFlxwbIc9Lq4" title="Long-term unearned revenue, recognition period (or less)">five years</span> or less with immaterial amounts recognized through 2029.</span></p> <p id="xdx_89D_eus-gaap--ContractWithCustomerAssetAndLiabilityTableTextBlock_z94VmjHgg6q8" style="font: 0pt Times New Roman, Times, Serif; color: white; margin: 0px; text-align: justify">C<span id="xdx_8B5_zwwUXcBUqyja">hanges in unearned revenue were as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureUnearnedRevenueDetailsAbstract_pn3n3_zSpceQi83SGa" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - UNEARNED REVENUE (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-bottom: 1pt"/><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: center"/> <td id="xdx_497_20200101__20200331_z7YMIzVpckhe" style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: center"/> <td style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: center"/> <td id="xdx_490_20190101__20190331_zg5wEsO3zNub" style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: center"/><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"/></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-bottom: 1pt"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="6" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Three Months Ended<br/> March 31,</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt">(in thousands)</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2020</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">2019</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr id="xdx_405_eus-gaap--ContractWithCustomerLiability_iS_zabfF2KKB6lj" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 34%; text-align: left; padding-left: 1.5pt">Balance at beginning of year</td><td style="white-space: nowrap; width: 3%; font-weight: bold"> </td> <td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left">$</td><td style="white-space: nowrap; width: 8%; font-weight: bold; text-align: right">136,507</td><td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td style="white-space: nowrap; width: 8%; text-align: right">127,075</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr id="xdx_403_ecustom--ContractwithCustomerLiabilityIncreasefromCashReceipts_zXQHtiO2l5Jh" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 1.5pt">Deferral of unearned revenue</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">49,552</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">47,737</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_402_eus-gaap--ContractWithCustomerLiabilityRevenueRecognized_zhp3ub1bPX5e" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 1.5pt">Recognition of unearned revenue</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(42,707</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">(39,958</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_40E_eus-gaap--ContractWithCustomerLiability_iE_zuchcuzKVfNd" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 1.5pt">Balance at end of period</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: right">143,352</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">134,854</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> </table> 136507000 127075000 49552000 47737000 -42707000 -39958000 143352000 134854000 14000000.0 13700000 P5Y <p id="xdx_80B_eus-gaap--OperatingLeasesOfLessorDisclosureTextBlock_z8uxkPnB8hU9" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 8.</span></td><td id="xdx_822_zMrP3iHsPx3l" style="width: 90%"><span style="font-size: 10pt">LEASES</span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">The Company leases certain buildings, vehicles, and equipment in order to reduce the risk associated with ownership. The Company elected the practical expedient approach permitted under ASC 842 not to include short-term leases with a duration of 12 months or less on the balance sheet. As of March 31, 2020 and December 31, 2019, all leases were classified as operating leases. Building leases generally carry terms of 5 to 10 years with annual rent escalations at fixed amounts per the lease. Vehicle leases generally carry a fixed term of one year with renewal options to extend the lease on a monthly basis resulting in lease terms up to 5 years depending on the class of vehicle. The exercise of renewal options is at the Company’s sole discretion. It is reasonably certain that the Company will exercise the renewal options on its vehicle leases. The measurement of right-of-use assets and liabilities for vehicle leases includes the fixed payments associated with such renewal periods. We separate lease and non-lease components of contracts. Our lease agreements do not contain any material variable payments, residual value guarantees, early termination penalties or restrictive covenants.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">The Company uses the rate implicit in the lease when available; however, most of our leases do not provide a readily determinable implicit rate. Accordingly, we estimate our incremental borrowing rate based on information available at lease commencement.</span></p> <p id="xdx_895_ecustom--ScheduleOfLeaseClassificationTableTextBlock_z9fojsJPmFXe" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"> </span></p> <table cellpadding="0" cellspacing="0" id="xdx_88D_ecustom--DisclosureLeaseDetailsAbstract_pn3n3_z8LSbZYAkpLb" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - LEASES (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; font-style: italic; text-align: left; padding-left: 8.65pt; text-indent: -8.65pt; vertical-align: top">(in thousands)</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td> <td colspan="2" id="xdx_495_20200101__20200331_zAHsuRqoJJe8" style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left; padding-left: 8.65pt; text-indent: -8.65pt; vertical-align: bottom"><span id="xdx_8BD_zOgtRtP1oBEc">Lease Classification</span></td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Financial Statement Classification</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Three Months Ended <br/>March 31, 2020</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr id="xdx_409_eus-gaap--ShortTermLeaseCost_zmElyByPFhf" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 30%; text-align: left; padding-left: 8.65pt; text-indent: -8.65pt; vertical-align: top">Short-term lease cost</td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 52%; text-align: left; padding-left: 1.5pt">Cost of services provided, Sales, general, and administrative expenses</td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 10%; text-align: right">76</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--OperatingLeaseCost_zmyMtYF0o2yl" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: -8.65pt; vertical-align: top">Operating lease cost</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 1.5pt">Cost of services provided, Sales, general, and administrative expenses</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">20,717</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_402_eus-gaap--LeaseCost_z15gtixKzhJj" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; font-weight: bold; text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: -8.65pt; vertical-align: top">Total lease expense</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 1.5pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">20,793</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: left; padding-left: 8.65pt; text-indent: -8.65pt; vertical-align: top"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left; padding-left: 1.5pt"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; font-weight: bold; text-align: left; padding-left: 8.65pt; text-indent: -8.65pt; vertical-align: top">Other Information</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left; padding-left: 1.5pt"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td colspan="4" style="white-space: nowrap; text-align: left; padding-left: 17.3pt; text-indent: -8.65pt">Weighted-average remaining lease term – operating leases</td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_980_eus-gaap--OperatingLeaseWeightedAverageRemainingLeaseTerm1_iI_dtY_c20200331_z8VnICuXNl2h" style="white-space: nowrap; text-align: right" title="Weighted-average remaining lease term - operating leases">3.84</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td colspan="4" style="white-space: nowrap; text-align: left; padding-left: 17.3pt; text-indent: -8.65pt">Weighted-average discount rate – operating leases</td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_98E_eus-gaap--OperatingLeaseWeightedAverageDiscountRatePercent_iI_pip0_dp_c20200331_zq9nxGqHrYn7" style="white-space: nowrap; text-align: right" title="Weighted-average discount rate - operating leases">3.93</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td colspan="4" style="white-space: nowrap; text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Cash paid for amounts included in the measurement of lease liabilities:</td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_404_ecustom--OperatingCashFlowsForOperatingLeases_zG0BYmxElbS9" style="vertical-align: bottom; background-color: White"> <td colspan="4" style="white-space: nowrap; text-align: left; padding-left: 17.3pt; text-indent: -8.65pt">Operating cash flows for operating leases<span style="font-family: Calibri, Helvetica, Sans-Serif"> </span></td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">20,477</td><td style="white-space: nowrap; text-align: left"> </td></tr> </table> <p id="xdx_8A0_zvP2FAiGR0Be" style="margin-top: 0; margin-bottom: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; text-align: center"><span style="font-size: 10pt"><b>ROLLINS, INC. AND SUBSIDIARIES</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"><b>Lease Commitments</b></span></p> <p id="xdx_89F_eus-gaap--ScheduleOfFutureMinimumLeasePaymentsForCapitalLeasesTableTextBlock_zoW8cGowarHa" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8BF_zJCqswKu1fS6">Future minimum lease payments, including assumed exercise of renewal options</span> at March 31, 2020 were as follows:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureLeasesDetails2Abstract_pn3n3_zF94EqP4S0Cj" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - LEASES (Details 2)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; font-style: italic; text-align: left; padding-left: 0; text-indent: 0; padding-bottom: 1pt">(in thousands)</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_499_20200331_zp6RJlMKDO8j" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Operating Leases</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td></tr> <tr id="xdx_402_eus-gaap--CapitalLeasesFutureMinimumPaymentsRemainderOfFiscalYear_iI_zzfieKCLFUhi" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 40%; text-align: left; padding-left: 0; text-indent: 0">2020 (excluding the three months ended March 31, 2020)</td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td style="white-space: nowrap; width: 8%; text-align: right">58,250</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--CapitalLeasesFutureMinimumPaymentsNextRollingTwelveMonths_iI_zxOUmScMFXDl" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">2021</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">65,533</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_40E_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearTwo_iI_zSgnaBbhLSO6" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">2022</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">47,137</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearThree_iI_zckHFxSBhO31" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">2023</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">27,744</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearFour_iI_ziSWasmlQzQ6" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">2024</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">11,624</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_40C_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearFive_iI_zJryI6MCi1Nh" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">2025</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">7,382</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_409_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingAfterYearFive_iI_zioo9VkMRRC2" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Thereafter</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">10,723</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--CapitalLeasesFutureMinimumPaymentsDue_iI_zTTcP3ssv6Tb" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Total Future Minimum Lease Payments</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">228,393</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--CapitalLeasesFutureMinimumPaymentsInterestIncludedInPayments_iI_z0x9DObVgm4l" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Less:  Amount representing interest</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">19,147</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_401_eus-gaap--CapitalLeasesFutureMinimumPaymentsPresentValueOfNetMinimumPayments_iI_zyqbl6w7CIU" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Total future minimum lease payments, net of interest</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">209,246</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> </table> <p id="xdx_8A7_zmpAFTy0tOYf" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt">Total future minimum lease payments for operating leases, including the amount representing interest, are comprised of $<span id="xdx_90C_eus-gaap--CapitalLeasesFutureMinimumPaymentsDue_iI_pn3n3_dm_c20200331__us-gaap--PropertyPlantAndEquipmentByTypeAxis__us-gaap--BuildingMember_zDv6vOYUKb89" title="Future minimum lease payments">96.8</span><span style="color: #0070C0"> </span>million for building leases and $<span id="xdx_903_eus-gaap--CapitalLeasesFutureMinimumPaymentsDue_iI_pn3n3_dm_c20200331__us-gaap--PropertyPlantAndEquipmentByTypeAxis__us-gaap--VehiclesMember_zRzigbxKo6y">131.6</span><span style="color: #0070C0"> </span>million for vehicle leases. As of March 31, 2020, the Company had no additional future obligations for leases that had not yet commenced.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">Future commitments presented in the table above exclude lease payments in renewal periods for which it is reasonably certain that the Company will exercise the renewal option.</span></p> <p id="xdx_895_ecustom--ScheduleOfLeaseClassificationTableTextBlock_z9fojsJPmFXe" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"> </span></p> <table cellpadding="0" cellspacing="0" id="xdx_88D_ecustom--DisclosureLeaseDetailsAbstract_pn3n3_z8LSbZYAkpLb" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - LEASES (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; font-style: italic; text-align: left; padding-left: 8.65pt; text-indent: -8.65pt; vertical-align: top">(in thousands)</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td> <td colspan="2" id="xdx_495_20200101__20200331_zAHsuRqoJJe8" style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left; padding-left: 8.65pt; text-indent: -8.65pt; vertical-align: bottom"><span id="xdx_8BD_zOgtRtP1oBEc">Lease Classification</span></td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Financial Statement Classification</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Three Months Ended <br/>March 31, 2020</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr id="xdx_409_eus-gaap--ShortTermLeaseCost_zmElyByPFhf" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 30%; text-align: left; padding-left: 8.65pt; text-indent: -8.65pt; vertical-align: top">Short-term lease cost</td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 52%; text-align: left; padding-left: 1.5pt">Cost of services provided, Sales, general, and administrative expenses</td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 10%; text-align: right">76</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--OperatingLeaseCost_zmyMtYF0o2yl" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: -8.65pt; vertical-align: top">Operating lease cost</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 1.5pt">Cost of services provided, Sales, general, and administrative expenses</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">20,717</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_402_eus-gaap--LeaseCost_z15gtixKzhJj" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; font-weight: bold; text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: -8.65pt; vertical-align: top">Total lease expense</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 1.5pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">20,793</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: left; padding-left: 8.65pt; text-indent: -8.65pt; vertical-align: top"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left; padding-left: 1.5pt"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; font-weight: bold; text-align: left; padding-left: 8.65pt; text-indent: -8.65pt; vertical-align: top">Other Information</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left; padding-left: 1.5pt"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td colspan="4" style="white-space: nowrap; text-align: left; padding-left: 17.3pt; text-indent: -8.65pt">Weighted-average remaining lease term – operating leases</td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_980_eus-gaap--OperatingLeaseWeightedAverageRemainingLeaseTerm1_iI_dtY_c20200331_z8VnICuXNl2h" style="white-space: nowrap; text-align: right" title="Weighted-average remaining lease term - operating leases">3.84</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td colspan="4" style="white-space: nowrap; text-align: left; padding-left: 17.3pt; text-indent: -8.65pt">Weighted-average discount rate – operating leases</td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_98E_eus-gaap--OperatingLeaseWeightedAverageDiscountRatePercent_iI_pip0_dp_c20200331_zq9nxGqHrYn7" style="white-space: nowrap; text-align: right" title="Weighted-average discount rate - operating leases">3.93</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td colspan="4" style="white-space: nowrap; text-align: left; padding-left: 8.65pt; text-indent: -8.65pt">Cash paid for amounts included in the measurement of lease liabilities:</td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_404_ecustom--OperatingCashFlowsForOperatingLeases_zG0BYmxElbS9" style="vertical-align: bottom; background-color: White"> <td colspan="4" style="white-space: nowrap; text-align: left; padding-left: 17.3pt; text-indent: -8.65pt">Operating cash flows for operating leases<span style="font-family: Calibri, Helvetica, Sans-Serif"> </span></td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">20,477</td><td style="white-space: nowrap; text-align: left"> </td></tr> </table> 76000 20717000 20793000 P3Y10M2D 0.0393 20477000 <p id="xdx_89F_eus-gaap--ScheduleOfFutureMinimumLeasePaymentsForCapitalLeasesTableTextBlock_zoW8cGowarHa" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8BF_zJCqswKu1fS6">Future minimum lease payments, including assumed exercise of renewal options</span> at March 31, 2020 were as follows:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureLeasesDetails2Abstract_pn3n3_zF94EqP4S0Cj" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - LEASES (Details 2)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; font-style: italic; text-align: left; padding-left: 0; text-indent: 0; padding-bottom: 1pt">(in thousands)</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_499_20200331_zp6RJlMKDO8j" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Operating Leases</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td></tr> <tr id="xdx_402_eus-gaap--CapitalLeasesFutureMinimumPaymentsRemainderOfFiscalYear_iI_zzfieKCLFUhi" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 40%; text-align: left; padding-left: 0; text-indent: 0">2020 (excluding the three months ended March 31, 2020)</td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td style="white-space: nowrap; width: 8%; text-align: right">58,250</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--CapitalLeasesFutureMinimumPaymentsNextRollingTwelveMonths_iI_zxOUmScMFXDl" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">2021</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">65,533</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_40E_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearTwo_iI_zSgnaBbhLSO6" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">2022</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">47,137</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearThree_iI_zckHFxSBhO31" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">2023</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">27,744</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearFour_iI_ziSWasmlQzQ6" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">2024</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">11,624</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_40C_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearFive_iI_zJryI6MCi1Nh" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">2025</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right">7,382</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_409_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingAfterYearFive_iI_zioo9VkMRRC2" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Thereafter</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">10,723</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--CapitalLeasesFutureMinimumPaymentsDue_iI_zTTcP3ssv6Tb" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Total Future Minimum Lease Payments</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">228,393</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--CapitalLeasesFutureMinimumPaymentsInterestIncludedInPayments_iI_z0x9DObVgm4l" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Less:  Amount representing interest</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">19,147</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_401_eus-gaap--CapitalLeasesFutureMinimumPaymentsPresentValueOfNetMinimumPayments_iI_zyqbl6w7CIU" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Total future minimum lease payments, net of interest</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">209,246</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> </table> 58250000 65533000 47137000 27744000 11624000 7382000 10723000 228393000 19147000 209246000 96800000 131600000 <p id="xdx_80A_eus-gaap--DebtDisclosureTextBlock_zEmySHzuY2Xg" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"/></p> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 9.</span></td><td id="xdx_82F_zdXtZc52taNa" style="width: 90%"><span style="font-size: 10pt">DEBT</span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">The Company entered into a Credit Agreement with SunTrust Bank and Bank of America, N.A. for an unsecured Revolving Commitment of up to $<span id="xdx_904_eus-gaap--LineOfCreditFacilityMaximumBorrowingCapacity_iI_pn3n3_dm_c20200331__us-gaap--CreditFacilityAxis__us-gaap--RevolvingCreditFacilityMember__us-gaap--ShortTermDebtTypeAxis__us-gaap--LineOfCreditMember_zt9fnCF7yBn8">175.0</span> million, which includes a $<span id="xdx_90A_eus-gaap--LineOfCreditFacilityMaximumBorrowingCapacity_iI_pn3n3_dm_c20200331__us-gaap--CreditFacilityAxis__us-gaap--RevolvingCreditFacilityMember__us-gaap--ShortTermDebtTypeAxis__us-gaap--LetterOfCreditMember_zO3R5xDeEi62">75.0</span> million letter of credit subfacility and a $<span id="xdx_90E_eus-gaap--LineOfCreditFacilityMaximumBorrowingCapacity_iI_pn3n3_dm_c20191231__us-gaap--CreditFacilityAxis__us-gaap--RevolvingCreditFacilityMember__us-gaap--ShortTermDebtTypeAxis__custom--SwinglineCreditFacilityMember_z4JxvJ7vNR91">25.0</span> million swingline subfacility and an unsecured variable rate $<span id="xdx_90F_eus-gaap--LineOfCredit_iI_pn3n3_dm_c20191231__us-gaap--CreditFacilityAxis__custom--SunTrustBankAndBankOfAmericaMember_zxXbaxQQflO1">250.0</span> million Term Loan with SunTrust Bank and Bank of America, N.A. Both the Revolving Commitment and the Term Loan have five-year terms commencing on April 29, 2019. In addition, the Credit Agreement has provisions to extend each term beyond the Revolving Commitment termination date as well as optional prepayment rights at any time and from time to time to prepay any borrowing, in whole or in part, without premium or penalty. As of March 31, 2020, the Revolving Commitment had outstanding borrowings of $<span id="xdx_901_eus-gaap--LineOfCredit_iI_pn3n3_dm_c20200331__us-gaap--CreditFacilityAxis__us-gaap--RevolvingCreditFacilityMember_zbcsKL13FZsd">133.0</span> million and the Term Loan had outstanding borrowings of $<span id="xdx_90C_eus-gaap--LineOfCredit_iI_pn3n3_dm_c20200331__us-gaap--CreditFacilityAxis__custom--TermLoanMember_zTSyKPJfHUS">186.8</span> million. As of December 31, 2019, the Revolving Commitment had outstanding borrowings of $<span id="xdx_902_eus-gaap--LineOfCredit_iI_pn3n3_dm_c20191231__us-gaap--CreditFacilityAxis__us-gaap--RevolvingCreditFacilityMember_z1QRItTg09Jb">101.5</span> million and the Term Loan had outstanding borrowings of $<span id="xdx_906_eus-gaap--LineOfCredit_iI_pn3n3_dm_c20191231__us-gaap--CreditFacilityAxis__custom--TermLoanMember_zJOcWp6gGJdb">190.0</span> million. <span id="xdx_90E_eus-gaap--DebtInstrumentRestrictiveCovenants_c20200101__20200331_z4g7RIxZJmn3">The Credit Agreement includes a debt covenant that requires the Company’s leverage ratio to be no greater than 3.00:1.00. The Leverage Ratio is calculated as of the last day of the fiscal quarter most recently ended.</span> The Company remained in compliance with applicable debt covenants through the date of this filing and expects to maintain compliance throughout 2020.</span></p> 175000000.0 75000000.0 25000000.0 250000000.0 133000000.0 186800000 101500000 190000000.0 The Credit Agreement includes a debt covenant that requires the Company’s leverage ratio to be no greater than 3.00:1.00. The Leverage Ratio is calculated as of the last day of the fiscal quarter most recently ended. <p id="xdx_805_eus-gaap--StockholdersEquityNoteDisclosureTextBlock_zB6jKJwXhHbe" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"/></p> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 10.</span></td><td id="xdx_823_z5naQCXlNbp6" style="width: 90%"><span style="font-size: 10pt">STOCKHOLDERS’ EQUITY</span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">During the three months ended March 31, 2020, the Company paid $39.3 million or $<span id="xdx_90C_eus-gaap--CommonStockDividendsPerShareCashPaid_pip0_c20200101__20200331_zdxtm2aNkVK8" title="Common Stock, Dividends, Per Share, Cash Paid">0.12</span> per share in cash dividends compared to $34.3 million or $0.105 per share during the same period in 2019.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company did not repurchase shares on the open market during either of the first quarters ended March 31, 2020 or 2019.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; text-align: center"><span style="font-size: 10pt"><b>ROLLINS, INC. AND SUBSIDIARIES</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt">The Company repurchases shares from employees for the payment of their taxes on restricted shares that have vested. The Company repurchased $<span id="xdx_906_eus-gaap--StockRepurchasedDuringPeriodValue_pn3n3_dm_c20200101__20200331_zHYgjlwrji6h" title="Shares Repurchased">8.0</span> million and $<span id="xdx_90B_eus-gaap--StockRepurchasedDuringPeriodValue_pn3n3_dm_c20190101__20190331_zqO7ZXO7kdNh">9.1</span> million for the quarters ended March 31, 2020 and 2019, respectively.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">As more fully discussed in Note 17 of the Company’s notes to the consolidated financial statements in its 2019 Annual Report on Form 10-K, time-lapse restricted shares and restricted stock units have been issued to officers and other management employees under the Company’s Employee Stock Incentive Plans.  The Company issues new shares from its authorized but unissued share pool. At March 31, 2020, approximately 4.9 million shares of the Company’s common stock were reserved for issuance.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt"><b>Time Lapse Restricted Shares and Restricted Stock Units</b></span></p> <p id="xdx_89D_eus-gaap--ScheduleOfCompensationCostForShareBasedPaymentArrangementsAllocationOfShareBasedCompensationCostsByPlanTableTextBlock_z2S8EQ6tWAq" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">The following table summarizes the <span id="xdx_8B2_zD7QOiAhQRFk">components of the Company’s stock-based compensation</span> programs recorded as expense:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <table cellpadding="0" cellspacing="0" id="xdx_888_ecustom--DisclosureStockholdersEquityDetailsAbstract_pn3n3_zaWwzoxFBuq7" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - STOCKHOLDERS' EQUITY (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0"/><td style="font-weight: bold"/> <td style="font-weight: bold; text-align: center"/> <td id="xdx_49F_20200101__20200331_zV0e5QHvOAEl" style="font-weight: bold; text-align: center"/> <td style="font-weight: bold; text-align: center"/> <td style="font-weight: bold; text-align: center"/> <td style="font-weight: bold; text-align: center"/> <td id="xdx_49E_20190101__20190331_zNoCH7OsULhd" style="font-weight: bold; text-align: center"/><td style="font-weight: bold"/></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0"> </td><td style="font-weight: bold"> </td> <td colspan="6" style="font-weight: bold; text-align: center">Three Months Ended</td><td style="font-weight: bold"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="6" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">March 31,</td><td style="padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0">(in thousands)</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2020</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2019</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_404_eus-gaap--EmployeeServiceShareBasedCompensationAggregateDisclosuresAbstract_iB_z4jh9gemVo0d" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Time lapse restricted stock:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_40A_eus-gaap--AllocatedShareBasedCompensationExpense_zCUycvsP79Wa" style="vertical-align: bottom; background-color: White"> <td style="width: 34%; text-align: left; padding-left: 0">Pre-tax compensation expense</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">3,819</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">3,889</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_40A_eus-gaap--EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense_z9Zq3d5Tqdq4" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0">Tax benefit</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(837</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(821</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_40D_eus-gaap--AllocatedShareBasedCompensationExpenseNetOfTax_ziW6i9CZuBx7" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0">Restricted stock expense, net of tax</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">2,982</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">3,068</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> </table> <p id="xdx_8A8_zg0UjFudiBRe" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <p id="xdx_898_eus-gaap--ScheduleOfNonvestedRestrictedStockUnitsActivityTableTextBlock_zkIM4Lx8IFb5" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify">-<span style="font-size: 10pt">The following table summarizes information on <span id="xdx_8BE_zjuuMIDCiUS4">unvested restricted stock</span> outstanding as of March 31, 2020:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureStockholdersEquityDetails2Abstract_zPoWhjyKSu26" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - STOCKHOLDERS' EQUITY (Details 2)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 0; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Number of<br/> Shares</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Average Grant- <br/> Date Fair Value</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 34%; text-align: left; padding-left: 0">Unvested Restricted Stock at December 31, 2019</td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left"> </td><td id="xdx_983_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber_iS_c20200101__20200331_zeqlCOfbFY3d" style="white-space: nowrap; width: 8%; text-align: right" title="Balance outstanding at the beginning of the period (in shares)">2,310</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td id="xdx_983_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue_iS_pii_c20200101__20200331_zOa8AlCUrKJe" style="white-space: nowrap; width: 8%; text-align: right" title="Balance at the beginning of the period (in dollars per share)">25.84</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 0">Forfeited</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_98A_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod_iN_di_c20200101__20200331_z3G46H0oZT4e" style="white-space: nowrap; text-align: right" title="Forfeited (in shares)">(16</td><td style="white-space: nowrap; text-align: left">)</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_98D_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue_pii_c20200101__20200331_zGnIO7Usgjz7" style="white-space: nowrap; text-align: right" title="Forfeited (in dollars per share)">24.28</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0">Vested</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_984_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod_iN_di_c20200101__20200331_z1LxQU2evAWf" style="white-space: nowrap; text-align: right" title="Vested (in shares)">(626</td><td style="white-space: nowrap; text-align: left">)</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_986_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue_pii_c20200101__20200331_zb850H9FQHFi" style="white-space: nowrap; text-align: right" title="Vested (in dollars per share)">19.76</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0">Granted</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_989_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod_c20200101__20200331_zWoMH2KveKgi" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right" title="Granted (in shares)">572</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_981_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue_pii_c20200101__20200331_zepAUjgxmaY7" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right" title="Granted (in dollars per share)">36.73</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 2.5pt; padding-left: 0">Unvested Restricted Stock at March 31, 2020</td><td style="white-space: nowrap; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left"> </td><td id="xdx_988_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber_iE_c20200101__20200331_zvqSAcPzJg47" style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">2,240</td><td style="white-space: nowrap; padding-bottom: 2.5pt; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left">$</td><td id="xdx_98A_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue_iE_pii_c20200101__20200331_zt1Yg4UDLPV8" style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">30.42</td><td style="white-space: nowrap; padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8AF_zqJ2d1oAhQr9" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt">At March 31, 2020 and December 31, 2019, the Company had $<span id="xdx_90B_eus-gaap--EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized_iI_pn3n3_dm_c20200331_z3Kz93g0HQX3" title="Unrecognized compensation cost">58.1</span> million and $<span id="xdx_90A_eus-gaap--EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized_iI_pn3n3_dm_c20190331_zR9SOjJanEUf">41.3</span> million of total unrecognized compensation cost, respectively, related to time-lapse restricted shares that are expected to be recognized over a weighted average period of approximately <span id="xdx_908_eus-gaap--EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognizedPeriodForRecognition1_dtY_c20200101__20200331_z6LebAc9t9ke" title="Unrecognized compensation cost, period for recognition">4.4</span> years and <span id="xdx_909_eus-gaap--EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognizedPeriodForRecognition1_dtY_c20190101__20191231_zP8iYGlehxgd">4.0</span> years, respectively.</span></p> 0.12 8000000.0 9100000 <p id="xdx_89D_eus-gaap--ScheduleOfCompensationCostForShareBasedPaymentArrangementsAllocationOfShareBasedCompensationCostsByPlanTableTextBlock_z2S8EQ6tWAq" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">The following table summarizes the <span id="xdx_8B2_zD7QOiAhQRFk">components of the Company’s stock-based compensation</span> programs recorded as expense:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <table cellpadding="0" cellspacing="0" id="xdx_888_ecustom--DisclosureStockholdersEquityDetailsAbstract_pn3n3_zaWwzoxFBuq7" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - STOCKHOLDERS' EQUITY (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0"/><td style="font-weight: bold"/> <td style="font-weight: bold; text-align: center"/> <td id="xdx_49F_20200101__20200331_zV0e5QHvOAEl" style="font-weight: bold; text-align: center"/> <td style="font-weight: bold; text-align: center"/> <td style="font-weight: bold; text-align: center"/> <td style="font-weight: bold; text-align: center"/> <td id="xdx_49E_20190101__20190331_zNoCH7OsULhd" style="font-weight: bold; text-align: center"/><td style="font-weight: bold"/></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0"> </td><td style="font-weight: bold"> </td> <td colspan="6" style="font-weight: bold; text-align: center">Three Months Ended</td><td style="font-weight: bold"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="6" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">March 31,</td><td style="padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0">(in thousands)</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2020</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2019</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_404_eus-gaap--EmployeeServiceShareBasedCompensationAggregateDisclosuresAbstract_iB_z4jh9gemVo0d" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Time lapse restricted stock:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_40A_eus-gaap--AllocatedShareBasedCompensationExpense_zCUycvsP79Wa" style="vertical-align: bottom; background-color: White"> <td style="width: 34%; text-align: left; padding-left: 0">Pre-tax compensation expense</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">3,819</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">3,889</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_40A_eus-gaap--EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense_z9Zq3d5Tqdq4" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0">Tax benefit</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(837</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(821</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_40D_eus-gaap--AllocatedShareBasedCompensationExpenseNetOfTax_ziW6i9CZuBx7" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0">Restricted stock expense, net of tax</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">2,982</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">3,068</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> </table> 3819000 3889000 -837000 -821000 2982000 3068000 <p id="xdx_898_eus-gaap--ScheduleOfNonvestedRestrictedStockUnitsActivityTableTextBlock_zkIM4Lx8IFb5" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify">-<span style="font-size: 10pt">The following table summarizes information on <span id="xdx_8BE_zjuuMIDCiUS4">unvested restricted stock</span> outstanding as of March 31, 2020:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureStockholdersEquityDetails2Abstract_zPoWhjyKSu26" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - STOCKHOLDERS' EQUITY (Details 2)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 0; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Number of<br/> Shares</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Average Grant- <br/> Date Fair Value</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 34%; text-align: left; padding-left: 0">Unvested Restricted Stock at December 31, 2019</td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left"> </td><td id="xdx_983_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber_iS_c20200101__20200331_zeqlCOfbFY3d" style="white-space: nowrap; width: 8%; text-align: right" title="Balance outstanding at the beginning of the period (in shares)">2,310</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td id="xdx_983_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue_iS_pii_c20200101__20200331_zOa8AlCUrKJe" style="white-space: nowrap; width: 8%; text-align: right" title="Balance at the beginning of the period (in dollars per share)">25.84</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 0">Forfeited</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_98A_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod_iN_di_c20200101__20200331_z3G46H0oZT4e" style="white-space: nowrap; text-align: right" title="Forfeited (in shares)">(16</td><td style="white-space: nowrap; text-align: left">)</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_98D_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue_pii_c20200101__20200331_zGnIO7Usgjz7" style="white-space: nowrap; text-align: right" title="Forfeited (in dollars per share)">24.28</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0">Vested</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_984_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod_iN_di_c20200101__20200331_z1LxQU2evAWf" style="white-space: nowrap; text-align: right" title="Vested (in shares)">(626</td><td style="white-space: nowrap; text-align: left">)</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_986_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue_pii_c20200101__20200331_zb850H9FQHFi" style="white-space: nowrap; text-align: right" title="Vested (in dollars per share)">19.76</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0">Granted</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_989_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod_c20200101__20200331_zWoMH2KveKgi" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right" title="Granted (in shares)">572</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_981_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue_pii_c20200101__20200331_zepAUjgxmaY7" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right" title="Granted (in dollars per share)">36.73</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 2.5pt; padding-left: 0">Unvested Restricted Stock at March 31, 2020</td><td style="white-space: nowrap; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left"> </td><td id="xdx_988_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber_iE_c20200101__20200331_zvqSAcPzJg47" style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">2,240</td><td style="white-space: nowrap; padding-bottom: 2.5pt; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left">$</td><td id="xdx_98A_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue_iE_pii_c20200101__20200331_zt1Yg4UDLPV8" style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">30.42</td><td style="white-space: nowrap; padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> 2310 25.84 16 24.28 626 19.76 572 36.73 2240 30.42 58100000 41300000 P4Y4M24D P4Y <p id="xdx_80B_eus-gaap--PensionAndOtherPostretirementBenefitsDisclosureTextBlock_zmIqX8xXnHu2" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"/></p> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 11.</span></td><td id="xdx_82D_zfu06BJsvHdc" style="width: 90%"><span style="font-size: 10pt">PENSION AND POST RETIREMENT BENEFIT PLAN</span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">During September 2019, the Company settled its fully-funded pension plan. At December 31, 2019, $21.6 million of pension assets remained available to fund other employee benefits. The Company used $5.9 million to fund its 401(k)-match obligation during the quarter ended March 31, 2020, and plans to continue funding future benefit plan obligations, with a possible reversion of any remaining pension assets to the Company per ERISA regulations. As of March 31, 2020, the Company had approximately $<span id="xdx_90E_ecustom--RemainingPensionAssets_iI_pn3n3_dm_c20200331_zhoYiOy3ioF6" title="Remaining Pension Assets">15.6</span> million remaining of benefit plan assets.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; text-align: center"><span style="font-size: 10pt"><b>ROLLINS, INC. AND SUBSIDIARIES</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <p id="xdx_895_eus-gaap--ScheduleOfNetBenefitCostsTableTextBlock_zcpSQFVtU368" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_8B4_zRAPndxXUERa">Components of Net Pension Benefit Loss/(Gain)</span></i></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <table cellpadding="0" cellspacing="0" id="xdx_88B_ecustom--DisclosurePensionAndPostRetirementBenefitPlanDetailsAbstract_pn3n3_zfiompElIEyk" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - PENSION AND POST RETIREMENT BENEFIT PLAN (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: center"> </td> <td id="xdx_497_20200101__20200331_zgORIsGND5dd" style="border-bottom: Black 1pt solid; text-align: center"> </td> <td style="border-bottom: Black 1pt solid; text-align: center"> </td> <td style="border-bottom: Black 1pt solid; text-align: center"> </td> <td style="border-bottom: Black 1pt solid; text-align: center"> </td> <td id="xdx_496_20190101__20190331_zyIkVsvpPkEa" style="border-bottom: Black 1pt solid; text-align: center"> </td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="6" style="border-bottom: Black 1pt solid; text-align: center">Three Months Ended<br/> March 31,</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">(in thousands)</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2020</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2019</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_40E_ecustom--DefinedBenefitPlanInterestAndServiceCost_z3wl6YPqS93d" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 34%; text-align: left; padding-left: 0; text-indent: 0">Interest and service cost</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">25</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">924</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--DefinedBenefitPlanExpectedReturnOnPlanAssets_zauIf2WReE66" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Expected return on plan assets</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(35</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(30</td><td style="text-align: left">)</td></tr> <tr id="xdx_40E_eus-gaap--DefinedBenefitPlanAmortizationOfGainsLosses_znKR27R9BFHk" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Amortization of net loss</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">25</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">892</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_40D_eus-gaap--DefinedBenefitPlanNetPeriodicBenefitCost_zmvCc7nV4aik" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Net periodic benefit</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">15</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">1,786</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8A6_zz4b25IETJNi" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt">During the three months ended March 31, 2020, and the same period in 2019, the Company made no contributions to its defined benefit retirement plans (the “Plans”). The Company made no contributions for the year ended December 31, 2019.</span></p> 15600000 <p id="xdx_895_eus-gaap--ScheduleOfNetBenefitCostsTableTextBlock_zcpSQFVtU368" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_8B4_zRAPndxXUERa">Components of Net Pension Benefit Loss/(Gain)</span></i></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <table cellpadding="0" cellspacing="0" id="xdx_88B_ecustom--DisclosurePensionAndPostRetirementBenefitPlanDetailsAbstract_pn3n3_zfiompElIEyk" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - PENSION AND POST RETIREMENT BENEFIT PLAN (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: center"> </td> <td id="xdx_497_20200101__20200331_zgORIsGND5dd" style="border-bottom: Black 1pt solid; text-align: center"> </td> <td style="border-bottom: Black 1pt solid; text-align: center"> </td> <td style="border-bottom: Black 1pt solid; text-align: center"> </td> <td style="border-bottom: Black 1pt solid; text-align: center"> </td> <td id="xdx_496_20190101__20190331_zyIkVsvpPkEa" style="border-bottom: Black 1pt solid; text-align: center"> </td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="6" style="border-bottom: Black 1pt solid; text-align: center">Three Months Ended<br/> March 31,</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">(in thousands)</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2020</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2019</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_40E_ecustom--DefinedBenefitPlanInterestAndServiceCost_z3wl6YPqS93d" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 34%; text-align: left; padding-left: 0; text-indent: 0">Interest and service cost</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">25</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">924</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--DefinedBenefitPlanExpectedReturnOnPlanAssets_zauIf2WReE66" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Expected return on plan assets</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(35</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(30</td><td style="text-align: left">)</td></tr> <tr id="xdx_40E_eus-gaap--DefinedBenefitPlanAmortizationOfGainsLosses_znKR27R9BFHk" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Amortization of net loss</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">25</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">892</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_40D_eus-gaap--DefinedBenefitPlanNetPeriodicBenefitCost_zmvCc7nV4aik" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Net periodic benefit</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">15</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">1,786</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> 25000 924000 -35000 -30000 25000 892000 15000 1786000 <p id="xdx_80F_eus-gaap--BusinessCombinationDisclosureTextBlock_zgseXpbsYsMf" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"/></p> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 12.</span></td><td id="xdx_82D_zYuDdK2gFbQ" style="width: 90%"><span style="font-size: 10pt">BUSINESS COMBINATIONS</span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">The Company made <span id="xdx_90D_eus-gaap--NumberOfBusinessesAcquired_dc_c20200101__20200331_zapgMNjUE5k9" title="Number of acquisitions">seven</span> acquisitions during the three-month period ended March 31, 2020, and <span id="xdx_901_eus-gaap--NumberOfBusinessesAcquired_pip0_c20190101__20191231_zbq0h4q23d4l" title="Number of acquisitions">30</span> acquisitions for the year ended December 31, 2019, some of which have been disclosed on various press releases and related Current Reports on Form 8- K. For the seven acquisitions so far in 2020, the preliminary values of major classes of assets acquired and liabilities assumed recorded at the date of acquisition, as adjusted during the valuation period, are included in the reconciliation of the total consideration as follows (in thousands):</span></p> <p id="xdx_890_eus-gaap--ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock_zH2FV6jSqRy2" style="font: 10pt Times New Roman, Times, Serif; color: white; margin: 0; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8BE_zYv7uA0gu1A9">Schedule of Assets Acquired and Liabilities assumed recorded at the date of acquisition.</span></span></p> <table cellpadding="0" cellspacing="0" id="xdx_881_ecustom--DisclosureBusinessCombinationsDetailsAbstract_pn3n3_zQ4ABVgS2Sq8" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - BUSINESS COMBINATIONS (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-bottom: 1pt; padding-left: 0; text-indent: 0"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_493_20200331__us-gaap--BusinessAcquisitionAxis__custom--AcquisitionsMember_zszwiptuO2K1" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">March 31, 2020</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td></tr> <tr id="xdx_40A_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables_iI_maBCRIAzTze_zX5OokNcBTjg" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 40%; text-align: left; padding-left: 0; text-indent: 0">Accounts receivable, net</td><td style="white-space: nowrap; width: 3%; font-weight: bold"> </td> <td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left">$</td><td style="white-space: nowrap; width: 8%; font-weight: bold; text-align: right">1,556</td><td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--InventoryNet_iI_maBCRIAzTze_zvrraBaxH5s5" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">Materials and supplies</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">103</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment_iI_maBCRIAzTze_ze5uyVrgjbF4" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">Equipment and property</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">2,850</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_40A_eus-gaap--Goodwill_iI_maBCRIAzTze_zMdHX4owaP0l" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">Goodwill</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">26,505</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_404_ecustom--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCustomerContracts_iI_maBCRIAzTze_zEqChj7zQCdj" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">Customer contracts</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">22,027</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedIntangibleAssetsOtherThanGoodwill_iI_maBCRIAzTze_zfEz0ndHfXDg" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">Other intangible assets</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">3,029</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_402_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities_iNI_di_msBCRIAzTze_z4y4jxLbWnX7" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">Current liabilities</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">(6,827</td><td style="white-space: nowrap; font-weight: bold; text-align: left">)</td></tr> <tr id="xdx_40E_ecustom--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherAssetsAndLiabilities_iI_maBCRIAzTze_zLplcvNvOeY9" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Other assets and liabilities, net</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: right">2,987</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets_iI_maCzFQZ_mtBCRIAzTze_zv5kID92aggb" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">Total consideration paid</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left">$</td><td style="white-space: nowrap; font-weight: bold; text-align: right">52,230</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_40D_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities_iNI_di_msCzFQZ_zHUTqa4UDiX4" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Less:  Contingent consideration liability</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(4,644</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left">)</td></tr> <tr id="xdx_406_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedNet_iTI_mtCzFQZ_maCziz4_zlraj2wRZD0f" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Total cash purchase price</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">47,586</td><td style="white-space: nowrap; padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td></tr> </table> <p id="xdx_8A5_zqJJ2mscZO58" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt">Goodwill from acquisitions represents the excess of the purchase price over the fair value of net assets of businesses acquired. For the three-month period ending March 31, 2020, $26.5 million of goodwill was added related to the seven acquisitions noted above. The cumulative carrying amount of goodwill was $596.1 million and $572.8 million at March 31, 2020 and December 31, 2019, respectively. Goodwill generally changes due to the timing of acquisitions, finalization of allocation of purchase prices of previous acquisitions and foreign currency translations. The carrying amount of goodwill in foreign countries was $<span id="xdx_908_ecustom--IntangibleAssetsNetExcludingGoodwillCarryingAmountInForeignCountries_iI_pn3n3_dm_c20200331_zDZWyYNvib7b" title="Goodwill, Carrying Amount in Foreign Countries">53.9</span> million at March 31, 2020 and $<span id="xdx_90C_ecustom--IntangibleAssetsNetExcludingGoodwillCarryingAmountInForeignCountries_iI_pn3n3_dm_c20191231_zF9qeHPUfmF5" title="Carrying Amount of Goodwill in Foreign Countries">55.8</span> million at December 31, 2019.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">The Company completed its most recent annual impairment analysis as of September 30, 2019. Based upon the results of this analysis, the Company has concluded that no impairment of its goodwill or other intangible assets was indicated.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The carrying amount of customer contracts was $<span id="xdx_901_eus-gaap--IntangibleAssetsNetExcludingGoodwill_iI_pn3n3_dm_c20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember_zLe00JoNnQmd">279.4 </span></span><span style="font-size: 10pt">million and $<span id="xdx_903_eus-gaap--IntangibleAssetsNetExcludingGoodwill_iI_pn3n3_dm_c20191231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember_zqmwIlsaEE11">273.7 </span></span><span style="font-size: 10pt">million at March 31, 2020 and December 31, 2019, respectively. The carrying amount of trademarks and tradenames was $<span id="xdx_90D_eus-gaap--IntangibleAssetsNetExcludingGoodwill_iI_pn3n3_dm_c20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember_zJPTAJz00Erc">104.9 </span></span><span style="font-size: 10pt">million and $<span id="xdx_903_eus-gaap--IntangibleAssetsNetExcludingGoodwill_iI_pn3n3_dm_c20191231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember_ziMCBxwaxVna">102.5 </span></span><span style="font-size: 10pt">million at March 31, 2020 and December 31, 2019, respectively. The carrying amount of other intangible assets was $<span id="xdx_90D_eus-gaap--IntangibleAssetsNetExcludingGoodwill_iI_pn3n3_dm_c20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--OtherIntangibleAssetsMember_zuOd46ve3cP5">10.3 </span></span><span style="font-size: 10pt">and $<span id="xdx_909_eus-gaap--IntangibleAssetsNetExcludingGoodwill_iI_pn3n3_dm_c20191231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--OtherIntangibleAssetsMember_zMrP3iHsPx3l">10.5 </span></span><span style="font-size: 10pt">million at March 31, 2020 and December 31, 2019, respectively. The carrying amount of customer contracts in foreign countries was $<span id="xdx_906_ecustom--IntangibleAssetsNetExcludingGoodwillCarryingAmountInForeignCountries_iI_pn3n3_dm_c20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember_zgseXpbsYsMf">32.9 </span></span><span style="font-size: 10pt">million and $<span id="xdx_90E_ecustom--IntangibleAssetsNetExcludingGoodwillCarryingAmountInForeignCountries_iI_pn3n3_dm_c20191231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember_zRFpPQyFjmM7">33.5 </span></span><span style="font-size: 10pt">million at March 31, 2020 and December 31, 2019, respectively. The carrying amount of trademarks and tradenames in foreign countries was $3.1</span> million and $<span id="xdx_900_ecustom--IntangibleAssetsNetExcludingGoodwillCarryingAmountInForeignCountries_iI_pn3n3_dm_c20191231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember_z7wnWqC7OBO5">3.4 </span>million at March 31, 2020 and December 31, 2019, respectively. The carrying amount of other intangible assets in foreign countries was $<span id="xdx_906_ecustom--IntangibleAssetsNetExcludingGoodwillCarryingAmountInForeignCountries_iI_pn3n3_dm_c20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--OtherIntangibleAssetsMember_zRZwrwIwaRBi">1.0 </span>million and $<span id="xdx_902_ecustom--IntangibleAssetsNetExcludingGoodwillCarryingAmountInForeignCountries_iI_pn3n3_dm_c20191231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--OtherIntangibleAssetsMember_zoaqg6uXeUMe">1.2 </span>million at March 31, 2020 and December 31, 2019, respectively.</p> <p style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; text-align: center"><span style="font-size: 10pt"><b>ROLLINS, INC. AND SUBSIDIARIES</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <p id="xdx_89F_eus-gaap--FiniteLivedAndIndefiniteLivedIntangibleAssetsAcquiredAsPartOfBusinessCombinationTableTextBlock_zJ1VtqfOw3Ca" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt">Customer contracts and other amortizable intangible assets are amortized on a straight-line basis over their economic useful lives. The following table sets forth the <span id="xdx_8BE_z5uheR9I266h">components of intangible assets</span> as of March 31, 2020 (in thousands):</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <table cellpadding="0" cellspacing="0" id="xdx_88E_ecustom--DisclosureBusinessCombinationsDetails2Abstract_pn3n3_z6GopUj7VEhc" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - BUSINESS COMBINATIONS (Details 2)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Intangible Asset</td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_487_eus-gaap--FinitelivedIntangibleAssetsAcquired1_pn3n3_znhStPwODoR8" style="border-bottom: Black 1pt solid; text-align: center">Carrying<br/> Value</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">Useful Life<br/> in Years</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_410_20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember_zC4UBbyRedVk" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; text-align: left; padding-left: 0; text-indent: 0">Customer contracts</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">279,361</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left"> </td><td style="width: 8%; text-align: right"><span style="font-size: 10pt"><span id="xdx_90E_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember__srt--RangeAxis__srt--MinimumMember_zR5XQZAZ3p3e" title="Finite lived intangible assets useful life">3</span>-<span id="xdx_900_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember__srt--RangeAxis__srt--MaximumMember_z7YRoF2F5BWl">12</span></span></td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_410_20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember_zefmDPk7gCLl" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Trademarks and tradenames</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">104,863</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">N/A-<span id="xdx_90C_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember_zVgIlHi3lwL8">20</span></td><td style="text-align: left"/></tr> <tr id="xdx_411_20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--NoncompeteAgreementsMember_z9tFvn8NHEX4" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Non-compete agreements</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">4,505</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="font-size: 10pt"><span id="xdx_905_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--NoncompeteAgreementsMember__srt--RangeAxis__srt--MinimumMember_zBhdpwOQBwN5">3</span>-<span id="xdx_90C_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--NoncompeteAgreementsMember__srt--RangeAxis__srt--MaximumMember_zf81fMcdBkF4">20</span></span></td><td style="text-align: left"> </td></tr> <tr id="xdx_41C_20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--PatentsMember_zWyeUh6fZr4b" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Patents</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,461</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="font-size: 10pt"><span id="xdx_904_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--PatentsMember_zD3S2jdhPps3">3</span>-<span id="xdx_905_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--PatentsMember__srt--RangeAxis__srt--MaximumMember_ziAonU1yiydl">15</span></span></td><td style="text-align: left"> </td></tr> <tr id="xdx_41F_20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--OtherIntangibleAssetsMember_zYe1FnGaEou1" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Other assets</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">2,121</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span id="xdx_907_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--OtherIntangibleAssetsMember_zJIzPRhwJVuj">10</span></td><td style="text-align: left"> </td></tr> <tr id="xdx_417_20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--InternetDomainNamesMember_z401Ww63dZak" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Internet domains</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">2,227</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt; text-align: right"><span style="font-size: 10pt">N/A</span></td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_41B_20200101__20200331_zFErfcAwpW1d" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Total customer contracts and other intangible assets</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">394,538</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt; text-align: right"> </td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8A7_zBDyPcsgV6Ah" style="margin-top: 0; margin-bottom: 0"/> 7 30 <p id="xdx_890_eus-gaap--ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock_zH2FV6jSqRy2" style="font: 10pt Times New Roman, Times, Serif; color: white; margin: 0; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8BE_zYv7uA0gu1A9">Schedule of Assets Acquired and Liabilities assumed recorded at the date of acquisition.</span></span></p> <table cellpadding="0" cellspacing="0" id="xdx_881_ecustom--DisclosureBusinessCombinationsDetailsAbstract_pn3n3_zQ4ABVgS2Sq8" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 60%" summary="xdx: Disclosure - BUSINESS COMBINATIONS (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-bottom: 1pt; padding-left: 0; text-indent: 0"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_493_20200331__us-gaap--BusinessAcquisitionAxis__custom--AcquisitionsMember_zszwiptuO2K1" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">March 31, 2020</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td></tr> <tr id="xdx_40A_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables_iI_maBCRIAzTze_zX5OokNcBTjg" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 40%; text-align: left; padding-left: 0; text-indent: 0">Accounts receivable, net</td><td style="white-space: nowrap; width: 3%; font-weight: bold"> </td> <td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left">$</td><td style="white-space: nowrap; width: 8%; font-weight: bold; text-align: right">1,556</td><td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--InventoryNet_iI_maBCRIAzTze_zvrraBaxH5s5" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">Materials and supplies</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">103</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment_iI_maBCRIAzTze_ze5uyVrgjbF4" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">Equipment and property</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">2,850</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_40A_eus-gaap--Goodwill_iI_maBCRIAzTze_zMdHX4owaP0l" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">Goodwill</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">26,505</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_404_ecustom--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCustomerContracts_iI_maBCRIAzTze_zEqChj7zQCdj" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">Customer contracts</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">22,027</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedIntangibleAssetsOtherThanGoodwill_iI_maBCRIAzTze_zfEz0ndHfXDg" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">Other intangible assets</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">3,029</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_402_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities_iNI_di_msBCRIAzTze_z4y4jxLbWnX7" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">Current liabilities</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">(6,827</td><td style="white-space: nowrap; font-weight: bold; text-align: left">)</td></tr> <tr id="xdx_40E_ecustom--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedOtherAssetsAndLiabilities_iI_maBCRIAzTze_zLplcvNvOeY9" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Other assets and liabilities, net</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: right">2,987</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAssets_iI_maCzFQZ_mtBCRIAzTze_zv5kID92aggb" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0">Total consideration paid</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left">$</td><td style="white-space: nowrap; font-weight: bold; text-align: right">52,230</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_40D_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities_iNI_di_msCzFQZ_zHUTqa4UDiX4" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Less:  Contingent consideration liability</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(4,644</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left">)</td></tr> <tr id="xdx_406_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedNet_iTI_mtCzFQZ_maCziz4_zlraj2wRZD0f" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Total cash purchase price</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">47,586</td><td style="white-space: nowrap; padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td></tr> </table> 1556000 103000 2850000 26505000 22027000 3029000 6827000 2987000 52230000 4644000 47586000 53900000 55800000 279400000 273700000 104900000 102500000 10300000 10500000 32900000 33500000 3400000 1000000.0 1200000 <p id="xdx_89F_eus-gaap--FiniteLivedAndIndefiniteLivedIntangibleAssetsAcquiredAsPartOfBusinessCombinationTableTextBlock_zJ1VtqfOw3Ca" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt">Customer contracts and other amortizable intangible assets are amortized on a straight-line basis over their economic useful lives. The following table sets forth the <span id="xdx_8BE_z5uheR9I266h">components of intangible assets</span> as of March 31, 2020 (in thousands):</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <table cellpadding="0" cellspacing="0" id="xdx_88E_ecustom--DisclosureBusinessCombinationsDetails2Abstract_pn3n3_z6GopUj7VEhc" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - BUSINESS COMBINATIONS (Details 2)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Intangible Asset</td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_487_eus-gaap--FinitelivedIntangibleAssetsAcquired1_pn3n3_znhStPwODoR8" style="border-bottom: Black 1pt solid; text-align: center">Carrying<br/> Value</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">Useful Life<br/> in Years</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_410_20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember_zC4UBbyRedVk" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; text-align: left; padding-left: 0; text-indent: 0">Customer contracts</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">279,361</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left"> </td><td style="width: 8%; text-align: right"><span style="font-size: 10pt"><span id="xdx_90E_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember__srt--RangeAxis__srt--MinimumMember_zR5XQZAZ3p3e" title="Finite lived intangible assets useful life">3</span>-<span id="xdx_900_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember__srt--RangeAxis__srt--MaximumMember_z7YRoF2F5BWl">12</span></span></td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_410_20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember_zefmDPk7gCLl" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Trademarks and tradenames</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">104,863</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">N/A-<span id="xdx_90C_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember_zVgIlHi3lwL8">20</span></td><td style="text-align: left"/></tr> <tr id="xdx_411_20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--NoncompeteAgreementsMember_z9tFvn8NHEX4" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Non-compete agreements</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">4,505</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="font-size: 10pt"><span id="xdx_905_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--NoncompeteAgreementsMember__srt--RangeAxis__srt--MinimumMember_zBhdpwOQBwN5">3</span>-<span id="xdx_90C_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--NoncompeteAgreementsMember__srt--RangeAxis__srt--MaximumMember_zf81fMcdBkF4">20</span></span></td><td style="text-align: left"> </td></tr> <tr id="xdx_41C_20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--PatentsMember_zWyeUh6fZr4b" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Patents</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,461</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="font-size: 10pt"><span id="xdx_904_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--PatentsMember_zD3S2jdhPps3">3</span>-<span id="xdx_905_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--PatentsMember__srt--RangeAxis__srt--MaximumMember_ziAonU1yiydl">15</span></span></td><td style="text-align: left"> </td></tr> <tr id="xdx_41F_20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--OtherIntangibleAssetsMember_zYe1FnGaEou1" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Other assets</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">2,121</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span id="xdx_907_eus-gaap--AcquiredFiniteLivedIntangibleAssetsWeightedAverageUsefulLife_dtY_c20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--OtherIntangibleAssetsMember_zJIzPRhwJVuj">10</span></td><td style="text-align: left"> </td></tr> <tr id="xdx_417_20200101__20200331__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--InternetDomainNamesMember_z401Ww63dZak" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Internet domains</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">2,227</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt; text-align: right"><span style="font-size: 10pt">N/A</span></td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_41B_20200101__20200331_zFErfcAwpW1d" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Total customer contracts and other intangible assets</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">394,538</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt; text-align: right"> </td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> 279361000 P3Y P12Y 104863000 P20Y 4505000 P3Y P20Y 1461000 P3Y P15Y 2121000 P10Y 2227000 394538000 <p id="xdx_804_eus-gaap--DerivativeInstrumentsAndHedgingActivitiesDisclosureTextBlock_z7wnWqC7OBO5" style="margin-top: 0; margin-bottom: 0"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 13.</span></td><td id="xdx_820_zRZwrwIwaRBi" style="width: 90%"><span style="font-size: 10pt">DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES</span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt"><b>Risk Management Objective of Using Derivatives</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">The Company is exposed to certain interest rate risks on our outstanding debt and foreign currency risks arising from our international business operations and global economic conditions. The Company enters into certain derivative financial instruments to lock in certain interest rates, as well as to protect the value or fix the amount of certain obligations in terms of its functional currency, the U.S. dollar.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt"><b>Cash Flow Hedges of Interest Rate Risk</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">The Company uses interest rate swap arrangements to manage or hedge its interest rate risk. Notwithstanding the terms of the swaps, the Company is ultimately obligated for all amounts due and payable under the Revolving Commitment and the Term Loan (“Credit Facility”). The Company does not use such instruments for speculative or trading purposes.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">On June 19, 2019, the Company entered into a floating-to-fixed interest rate swap for an aggregate notional amount of $80.0 million in order to hedge a portion of the Company’s floating rate indebtedness under the Credit Facility. The Company designated the swap as a cash flow hedge. The swap requires us to pay a fixed rate of 1.94% per annum on the notional amount. The cash flows from the swap began June 30, 2019 and ends on December 31, 2021. As of December 31, 2019, $0.3 million had been recorded as an Accumulated Loss in Other Comprehensive Income (“AOCI”). An additional loss of $0.7 million was recorded in AOCI in the three months ending March 31, 2020. Realized gains and losses in connection with each required interest payment are reclassified from AOCI to interest expense during the period of the cash flows. During the first three months as of March 31, 2020, $0.1 million was recorded as interest income to offset the floating rate interest expense on our Credit Facility. The fair value of the Company’s interest rate swaps was recorded as $0.8 million in Other Current Liabilities and $0.2 in Long-Term Liabilities for a combined obligation of $1.0 million at March 31, 2020. The fair value of the Company’s interest rate swaps was recorded as $0.2 million in Other Current Liabilities and $0.1 in Long-Term Liabilities for a combined obligation of $0.3 million at December 31, 2019. On a quarterly basis, management evaluates any swap agreement to determine its effectiveness or ineffectiveness and records the change in fair value as an adjustment to AOCI. Management intends that the swap remains effective.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; text-align: center"><span style="font-size: 10pt"><b>ROLLINS, INC. AND SUBSIDIARIES</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"> </p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"><b>Hedges of Foreign Exchange Risk</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify"><span style="font-size: 10pt">The Company is exposed to fluctuations in various foreign currencies against its functional currency, the US dollar. We use foreign currency derivatives, specifically vanilla foreign currency forward contracts (“FX Forwards”), to manage our exposure to fluctuations in the USD-CAD and AUD-USD exchange rates. FX Forwards involve fixing the foreign currency exchange rate for delivery of a specified amount of foreign currency on a specified date. The FX Forwards are typically settled in US dollars for their fair value at or close to their settlement date. We do not currently designate any of these FX Forwards under hedge accounting, but rather reflect the changes in fair value immediately in earnings. We do not use such instruments for speculative or trading purposes, but rather use them to manage our exposure to foreign exchange rates. Changes in the fair value of FX Forwards recorded in other income/expense and were equal to a net gain of $1.1 million for the three months ended March 31, 2020 and a net loss of $0.1 million for the three months ending March 31, 2019. The fair value of the Company’s FX Forwards was recorded as $0.6 million in Other Current Assets at March 31, 2020 and was a net obligation of $0.2 million in Other Current Liabilities at December 31, 2019.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0; text-align: justify; background-color: white"><span style="font-size: 10pt">As of March 31, 2020, the Company had the following outstanding FX Forwards (in thousands except for number of instruments):</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: left"><span style="font-size: 10pt"> </span></p> <table cellpadding="0" cellspacing="0" id="xdx_88D_ecustom--DisclosureDerivativeInstrumentsAndHedgingActivitiesDetailsAbstract_pn3n3_zKMA4qDwQPmc" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 80%" summary="xdx: Disclosure - DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td id="xdx_487_eus-gaap--DerivativeNumberOfInstrumentsHeld_iI_pip0_uFranchise_z8alxPhWGig6" style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td id="xdx_48A_ecustom--NonDesignatedDerivativeSellNotionalAmount_iI_pn3n3_zxvv0KBLc5w4" style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td id="xdx_48A_ecustom--NonDesignatedDerivativeBuyNotionalAmount_iI_pn3n3_zSh7bPNzEuz5" style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"/></tr> <tr style="vertical-align: bottom"> <td colspan="12" style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"><span style="text-decoration: underline">Non-Designated Derivative Summary</span></td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left; padding-left: 0">FX Forward Contracts</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Number of <br/> Instruments</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Sell<br/> Notional</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Buy<br/> Notional</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr id="xdx_41A_20191231__us-gaap--DerivativeInstrumentRiskAxis__custom--SellAUDBuyUSDFwdContractMember_zAKb0ZY1q1Pd" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 41%; text-align: left; padding-left: 0">Sell AUD/Buy USD Fwd Contract</td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 8%; text-align: right">4</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td style="white-space: nowrap; width: 8%; text-align: right">600</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td style="white-space: nowrap; width: 8%; text-align: right">416</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr id="xdx_414_20191231__us-gaap--DerivativeInstrumentRiskAxis__custom--SellCADBuyUSDFwdContractMember_zySw3pAWPzIh" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left; padding-left: 0">Sell CAD/Buy USD Fwd Contract</td><td style="white-space: nowrap; border-bottom: Black 1pt solid"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">10</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">12,000</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">9,127</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_41E_20191231__us-gaap--HedgingDesignationAxis__us-gaap--NondesignatedMember_zzlGym7zHz93" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left; padding-left: 0">Total</td><td style="white-space: nowrap; border-bottom: Black 2.5pt double"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">14</td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 2.5pt double"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right"> </td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 2.5pt double"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">9,543</td><td style="white-space: nowrap; padding-bottom: 2.5pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: right; padding-left: 0"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td></tr> </table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt">The financial statement impact related to these derivative instruments was insignificant for the 3 months ended March 31, 2020 and year ended December 31, 2019.</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88D_ecustom--DisclosureDerivativeInstrumentsAndHedgingActivitiesDetailsAbstract_pn3n3_zKMA4qDwQPmc" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 80%" summary="xdx: Disclosure - DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td id="xdx_487_eus-gaap--DerivativeNumberOfInstrumentsHeld_iI_pip0_uFranchise_z8alxPhWGig6" style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td id="xdx_48A_ecustom--NonDesignatedDerivativeSellNotionalAmount_iI_pn3n3_zxvv0KBLc5w4" style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/> <td id="xdx_48A_ecustom--NonDesignatedDerivativeBuyNotionalAmount_iI_pn3n3_zSh7bPNzEuz5" style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"/><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"/></tr> <tr style="vertical-align: bottom"> <td colspan="12" style="white-space: nowrap; font-weight: bold; text-align: center; padding-bottom: 1pt; padding-left: 0"><span style="text-decoration: underline">Non-Designated Derivative Summary</span></td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left; padding-left: 0">FX Forward Contracts</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Number of <br/> Instruments</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Sell<br/> Notional</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Buy<br/> Notional</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr id="xdx_41A_20191231__us-gaap--DerivativeInstrumentRiskAxis__custom--SellAUDBuyUSDFwdContractMember_zAKb0ZY1q1Pd" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 41%; text-align: left; padding-left: 0">Sell AUD/Buy USD Fwd Contract</td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 8%; text-align: right">4</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td style="white-space: nowrap; width: 8%; text-align: right">600</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td style="white-space: nowrap; width: 8%; text-align: right">416</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr id="xdx_414_20191231__us-gaap--DerivativeInstrumentRiskAxis__custom--SellCADBuyUSDFwdContractMember_zySw3pAWPzIh" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left; padding-left: 0">Sell CAD/Buy USD Fwd Contract</td><td style="white-space: nowrap; border-bottom: Black 1pt solid"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">10</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">12,000</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">9,127</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_41E_20191231__us-gaap--HedgingDesignationAxis__us-gaap--NondesignatedMember_zzlGym7zHz93" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left; padding-left: 0">Total</td><td style="white-space: nowrap; border-bottom: Black 2.5pt double"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">14</td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 2.5pt double"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right"> </td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 2.5pt double"> </td> <td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: left">$</td><td style="white-space: nowrap; border-bottom: Black 2.5pt double; text-align: right">9,543</td><td style="white-space: nowrap; padding-bottom: 2.5pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: right; padding-left: 0"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td></tr> </table> 4 600000 416000 10 12000000 9127000 14 9543000 <p id="xdx_80D_eus-gaap--SubsequentEventsTextBlock_zBKsbMpvwZC2" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"/></p> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top"> <td style="width: 0%"/><td style="width: 10%; text-align: left"><span style="font-size: 10pt">NOTE 14.</span></td><td id="xdx_824_zCaQlsOQwei8" style="width: 90%"><span style="font-size: 10pt">SUBSEQUENT EVENTS</span></td> </tr></table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">On April 28, 2020, the Company announced that the Board of Directors declared a regular quarterly cash dividend on its common stock of $<span id="xdx_90A_eus-gaap--CommonStockDividendsPerShareDeclared_pip0_c20200427__20200428__us-gaap--SubsequentEventTypeAxis__us-gaap--SubsequentEventMember_zHhkjgk67gif" title="Dividend declared quarterly (in dollars per share)">0.08</span> per share on June 10, 2020 to stockholders of record at the close of business May 11, 2020.</span></p> 0.08 XML 41 R25.htm IDEA: XBRL DOCUMENT v3.20.1
EARNINGS PER SHARE (Tables)
 3 Months Ended
Mar. 31, 2020
Earnings Per Share [Abstract]  
Basic and diluted earnings per share

Basic and diluted earnings per share attributable to common and restricted shares of common stock for the period were as follows:

 
EARNINGS PER SHARE
   Three Months Ended 
   March 31, 
   2020   2019 
Basic and diluted earnings per share          
Common stock  $0.13   $0.14 
Restricted shares of common stock  $0.12   $0.12 
XML 42 R21.htm IDEA: XBRL DOCUMENT v3.20.1
SUBSEQUENT EVENTS
 3 Months Ended
Mar. 31, 2020
Subsequent Events [Abstract]  
SUBSEQUENT EVENTS

NOTE 14.SUBSEQUENT EVENTS

On April 28, 2020, the Company announced that the Board of Directors declared a regular quarterly cash dividend on its common stock of $0.08 per share on June 10, 2020 to stockholders of record at the close of business May 11, 2020.
XML 43 R29.htm IDEA: XBRL DOCUMENT v3.20.1
STOCKHOLDERS’ EQUITY (Tables)
 3 Months Ended
Mar. 31, 2020
Equity [Abstract]  
components of the Company’s stock-based compensation

The following table summarizes the components of the Company’s stock-based compensation programs recorded as expense:

 
STOCKHOLDERS' EQUITY
   Three Months Ended 
   March 31, 
(in thousands)  2020   2019 
Time lapse restricted stock:          
Pre-tax compensation expense  $3,819   $3,889 
Tax benefit   (837)   (821)
Restricted stock expense, net of tax  $2,982   $3,068 
unvested restricted stock

-The following table summarizes information on unvested restricted stock outstanding as of March 31, 2020:

 
STOCKHOLDERS' EQUITY (Details 2)
   Number of
Shares		   Average Grant-
Date Fair Value		 
Unvested Restricted Stock at December 31, 2019   2,310   $25.84 
Forfeited   (16)   24.28 
Vested   (626)   19.76 
Granted   572    36.73 
Unvested Restricted Stock at March 31, 2020   2,240   $30.42 
XML 44 R7.htm IDEA: XBRL DOCUMENT v3.20.1
CONSOLIDATED STATEMENTS OF STATEMENT OF CASH FLOWS (Unaudited) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
OPERATING ACTIVITIES    
Net income $ 43,268 $ 44,226
Adjustments to reconcile net income to net cash provided by operating activities:    
Depreciation and amortization 21,597 16,683
Provision for deferred income taxes 2,999 3,327
Provision for bad debts 2,288 1,682
Stock-based compensation expense 3,819 3,889
Other, net (615) (591)
Changes in operating assets and liabilities 18,607 (7,794)
Net cash provided by operating activities 91,963 61,422
INVESTING ACTIVITIES    
Cash used for acquisitions of companies, net of cash acquired (47,586) (7,041)
Purchases of equipment and property (6,674) (6,481)
Proceeds from sales of franchises 267 395
Other 941 569
Net cash used in investing activities (53,052) (12,558)
FINANCING ACTIVITIES    
Payment of contingent consideration (2,040) (2,807)
Repayment of term loan (35,700)
Borrowings on revolving commitment 64,000
Cash paid for common stock purchased (8,031) (9,121)
Dividends paid (39,317) (34,332)
Net cash used in financing activities (21,088) (46,260)
Effect of exchange rate changes on cash (19,517) (1,482)
Net (decrease)/increase in cash and cash equivalents (1,694) 1,122
Cash and cash equivalents at beginning of period 94,276 115,485
Cash and cash equivalents at end of period 92,582 116,607
Supplemental disclosure of cash flow information:    
Non-cash additions to operating lease right-of-use assets $ 27,894 $ 6,920
XML 45 R3.htm IDEA: XBRL DOCUMENT v3.20.1
CONDENSED CONSOLIDATED STATEMENTS OF FINANCIAL POSITION (Unaudited) (Parenthetical) - USD ($)
$ in Thousands
Mar. 31, 2020
Dec. 31, 2019
Statement of Financial Position [Abstract]    
Accounts Receivable, Allowance for Credit Loss, Current $ 11,861 $ 16,699
Financing Receivable, Allowance for Credit Loss, Current 1,805 1,675
Accounts Receivable, Allowance for Credit Loss, Noncurrent $ 1,248 $ 1,284
Preferred Stock, Shares Authorized 500,000 500,000
Preferred Stock, Shares Issued 0 0
Preferred Stock, Shares Outstanding 0 0
Common Stock, Par or Stated Value Per Share $ 1 $ 1
Common Stock, Shares Authorized 550,000,000 375,000,000
Common Stock, Shares, Issued 327,767,449 327,430,846
Common Stock, Shares, Outstanding 327,767,449 327,430,846
XML 46 R48.htm IDEA: XBRL DOCUMENT v3.20.1
PENSION AND POST RETIREMENT BENEFIT PLAN (Details Narrative)
$ in Thousands
Mar. 31, 2020
USD ($)
Retirement Benefits [Abstract]  
Remaining Pension Assets $ 15,600
XML 47 R40.htm IDEA: XBRL DOCUMENT v3.20.1
LEASES (Details)
$ in Thousands
 3 Months Ended
Mar. 31, 2020
USD ($)
Leases  
Short-term lease cost $ 76
Operating lease cost 20,717
Total lease expense $ 20,793
Weighted-average remaining lease term - operating leases 3 years 10 months 2 days
Weighted-average discount rate - operating leases 3.93%
Operating cash flows for operating leases  $ 20,477
XML 48 R44.htm IDEA: XBRL DOCUMENT v3.20.1
STOCKHOLDERS' EQUITY (Details) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Time lapse restricted stock:    
Pre-tax compensation expense $ 3,819 $ 3,889
Tax benefit (837) (821)
Restricted stock expense, net of tax $ 2,982 $ 3,068
XML 49 R51.htm IDEA: XBRL DOCUMENT v3.20.1
BUSINESS COMBINATIONS (Details Narrative)
$ in Thousands
 3 Months Ended 12 Months Ended
Mar. 31, 2020
USD ($)
Number
Dec. 31, 2019
USD ($)
Number
Acquired Finite-Lived Intangible Assets [Line Items]    
Number of acquisitions | Number 7 30
Carrying Amount of Goodwill in Foreign Countries $ 53,900 $ 55,800
Customer Contracts [Member]    
Acquired Finite-Lived Intangible Assets [Line Items]    
Carrying Amount of Goodwill in Foreign Countries 32,900 33,500
Intangible Assets, Net (Excluding Goodwill) 279,400 273,700
Trademarks and Trade Names [Member]    
Acquired Finite-Lived Intangible Assets [Line Items]    
Carrying Amount of Goodwill in Foreign Countries   3,400
Intangible Assets, Net (Excluding Goodwill) 104,900 102,500
Other Intangible Assets [Member]    
Acquired Finite-Lived Intangible Assets [Line Items]    
Carrying Amount of Goodwill in Foreign Countries 1,000 1,200
Intangible Assets, Net (Excluding Goodwill) $ 10,300 $ 10,500
XML 50 R17.htm IDEA: XBRL DOCUMENT v3.20.1
STOCKHOLDERS’ EQUITY
 3 Months Ended
Mar. 31, 2020
Equity [Abstract]  
STOCKHOLDERS’ EQUITY

NOTE 10.STOCKHOLDERS’ EQUITY

During the three months ended March 31, 2020, the Company paid $39.3 million or $0.12 per share in cash dividends compared to $34.3 million or $0.105 per share during the same period in 2019.

The Company did not repurchase shares on the open market during either of the first quarters ended March 31, 2020 or 2019.

ROLLINS, INC. AND SUBSIDIARIES

 

The Company repurchases shares from employees for the payment of their taxes on restricted shares that have vested. The Company repurchased $8.0 million and $9.1 million for the quarters ended March 31, 2020 and 2019, respectively.

As more fully discussed in Note 17 of the Company’s notes to the consolidated financial statements in its 2019 Annual Report on Form 10-K, time-lapse restricted shares and restricted stock units have been issued to officers and other management employees under the Company’s Employee Stock Incentive Plans.  The Company issues new shares from its authorized but unissued share pool. At March 31, 2020, approximately 4.9 million shares of the Company’s common stock were reserved for issuance.

Time Lapse Restricted Shares and Restricted Stock Units

The following table summarizes the components of the Company’s stock-based compensation programs recorded as expense:

 

   Three Months Ended 
   March 31, 
(in thousands)  2020   2019 
Time lapse restricted stock:          
Pre-tax compensation expense  $3,819   $3,889 
Tax benefit   (837)   (821)
Restricted stock expense, net of tax  $2,982   $3,068 

 

-The following table summarizes information on unvested restricted stock outstanding as of March 31, 2020:

 

   Number of
Shares		   Average Grant-
Date Fair Value		 
Unvested Restricted Stock at December 31, 2019   2,310   $25.84 
Forfeited   (16)   24.28 
Vested   (626)   19.76 
Granted   572    36.73 
Unvested Restricted Stock at March 31, 2020   2,240   $30.42 

 

At March 31, 2020 and December 31, 2019, the Company had $58.1 million and $41.3 million of total unrecognized compensation cost, respectively, related to time-lapse restricted shares that are expected to be recognized over a weighted average period of approximately 4.4 years and 4.0 years, respectively.
XML 51 R13.htm IDEA: XBRL DOCUMENT v3.20.1
FAIR VALUE OF FINANCIAL INSTRUMENTS
 3 Months Ended
Mar. 31, 2020
Fair Value Disclosures [Abstract]  
FAIR VALUE OF FINANCIAL INSTRUMENTS

 

NOTE 6.FAIR VALUE OF FINANCIAL INSTRUMENTS

The Company’s financial instruments consist of cash and cash equivalents, trade receivables, notes receivable, accounts payable and other short-term liabilities. The carrying amounts of these financial instruments approximate their respective fair values.

At March 31, 2020 and 2019, the Company had $51.3 million and $29.0 million of acquisition holdback and earnout liabilities with the former owners of acquired companies. The earnout liabilities were discounted to reflect the expected probability of payout, and both earnout and holdback liabilities were discounted to their net present value on the Company’s books and are considered level 3 liabilities. The table below presents a summary of the changes in fair value for these liabilities.

The table below presents a summary of the changes in fair value for these liabilities.

   Three Months Ended March 31, 
(in thousands)  2020   2019 
Beginning  $49,131   $30,926 
New acquisitions and revaluations   4,489    1,557 
Payouts   (2,040)   (2,807)
Interest on outstanding contingencies   583    212 
Charge offset, forfeit and other   (835)   (889)
Ending Balance  $51,328   $28,999 
XML 52 R38.htm IDEA: XBRL DOCUMENT v3.20.1
UNEARNED REVENUE (Details) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Unearned Revenue    
Balance at beginning of year $ 136,507 $ 127,075
Deferral of unearned revenue 49,552 47,737
Recognition of unearned revenue (42,707) (39,958)
Balance at end of period $ 143,352 $ 134,854
XML 53 R30.htm IDEA: XBRL DOCUMENT v3.20.1
PENSION AND POST RETIREMENT BENEFIT PLAN (Tables)
 3 Months Ended
Mar. 31, 2020
Retirement Benefits [Abstract]  
Components of Net Pension Benefit Loss/(Gain)

Components of Net Pension Benefit Loss/(Gain)

 
PENSION AND POST RETIREMENT BENEFIT PLAN
               
   Three Months Ended
March 31,		 
(in thousands)  2020   2019 
Interest and service cost  $25   $924 
Expected return on plan assets   (35)   (30)
Amortization of net loss   25    892 
Net periodic benefit  $15   $1,786 
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REVENUE (Details) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Disaggregation of Revenue [Line Items]    
Revenue $ 487,901 $ 429,069
UNITED STATES    
Disaggregation of Revenue [Line Items]    
Revenue 452,346 394,000
Non-US [Member]    
Disaggregation of Revenue [Line Items]    
Revenue $ 35,555 $ 35,069

XML 56 R50.htm IDEA: XBRL DOCUMENT v3.20.1
BUSINESS COMBINATIONS (Details 2)
$ in Thousands
 3 Months Ended
Mar. 31, 2020
USD ($)
Acquired Finite-Lived Intangible Assets [Line Items]  
Finite-lived Intangible Assets Acquired $ 394,538
Customer Contracts [Member]  
Acquired Finite-Lived Intangible Assets [Line Items]  
Finite-lived Intangible Assets Acquired $ 279,361
Customer Contracts [Member] | Minimum [Member]  
Acquired Finite-Lived Intangible Assets [Line Items]  
Finite lived intangible assets useful life 3 years
Customer Contracts [Member] | Maximum [Member]  
Acquired Finite-Lived Intangible Assets [Line Items]  
Finite lived intangible assets useful life 12 years
Trademarks and Trade Names [Member]  
Acquired Finite-Lived Intangible Assets [Line Items]  
Finite-lived Intangible Assets Acquired $ 104,863
Finite lived intangible assets useful life 20 years
Noncompete Agreements [Member]  
Acquired Finite-Lived Intangible Assets [Line Items]  
Finite-lived Intangible Assets Acquired $ 4,505
Noncompete Agreements [Member] | Minimum [Member]  
Acquired Finite-Lived Intangible Assets [Line Items]  
Finite lived intangible assets useful life 3 years
Noncompete Agreements [Member] | Maximum [Member]  
Acquired Finite-Lived Intangible Assets [Line Items]  
Finite lived intangible assets useful life 20 years
Patents [Member]  
Acquired Finite-Lived Intangible Assets [Line Items]  
Finite-lived Intangible Assets Acquired $ 1,461
Finite lived intangible assets useful life 3 years
Patents [Member] | Maximum [Member]  
Acquired Finite-Lived Intangible Assets [Line Items]  
Finite lived intangible assets useful life 15 years
Other Intangible Assets [Member]  
Acquired Finite-Lived Intangible Assets [Line Items]  
Finite-lived Intangible Assets Acquired $ 2,121
Finite lived intangible assets useful life 10 years
Internet Domain Names [Member]  
Acquired Finite-Lived Intangible Assets [Line Items]  
Finite-lived Intangible Assets Acquired $ 2,227
XML 58 R16.htm IDEA: XBRL DOCUMENT v3.20.1
DEBT
 3 Months Ended
Mar. 31, 2020
Debt Disclosure [Abstract]  
DEBT

NOTE 9.DEBT

The Company entered into a Credit Agreement with SunTrust Bank and Bank of America, N.A. for an unsecured Revolving Commitment of up to $175.0 million, which includes a $75.0 million letter of credit subfacility and a $25.0 million swingline subfacility and an unsecured variable rate $250.0 million Term Loan with SunTrust Bank and Bank of America, N.A. Both the Revolving Commitment and the Term Loan have five-year terms commencing on April 29, 2019. In addition, the Credit Agreement has provisions to extend each term beyond the Revolving Commitment termination date as well as optional prepayment rights at any time and from time to time to prepay any borrowing, in whole or in part, without premium or penalty. As of March 31, 2020, the Revolving Commitment had outstanding borrowings of $133.0 million and the Term Loan had outstanding borrowings of $186.8 million. As of December 31, 2019, the Revolving Commitment had outstanding borrowings of $101.5 million and the Term Loan had outstanding borrowings of $190.0 million. The Credit Agreement includes a debt covenant that requires the Company’s leverage ratio to be no greater than 3.00:1.00. The Leverage Ratio is calculated as of the last day of the fiscal quarter most recently ended. The Company remained in compliance with applicable debt covenants through the date of this filing and expects to maintain compliance throughout 2020.
XML 59 R12.htm IDEA: XBRL DOCUMENT v3.20.1
CONTINGENCIES
 3 Months Ended
Mar. 31, 2020
Commitments and Contingencies Disclosure [Abstract]  
CONTINGENCIES

NOTE 5.CONTINGENCIES

In the normal course of business, certain of the Company’s subsidiaries are defendants in a number of lawsuits, claims or arbitrations which allege that the subsidiaries’ services caused damage.  In addition, the Company defends employment-related cases and claims from time to time. We are involved in certain environmental matters primarily arising in the normal course of business. We are actively contesting each of these matters.

Management does not believe that any pending claim, proceeding or litigation, either alone or in the aggregate will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters, however unlikely, could result in a charge that might be material to the results of an individual quarter or year.
XML 60 R31.htm IDEA: XBRL DOCUMENT v3.20.1
BUSINESS COMBINATIONS (Tables)
 3 Months Ended
Mar. 31, 2020
Business Combinations [Abstract]  
Schedule of Assets Acquired and Liabilities assumed recorded at the date of acquisition.

Schedule of Assets Acquired and Liabilities assumed recorded at the date of acquisition.
BUSINESS COMBINATIONS
   March 31, 2020 
Accounts receivable, net  $1,556 
Materials and supplies   103 
Equipment and property   2,850 
Goodwill   26,505 
Customer contracts   22,027 
Other intangible assets   3,029 
Current liabilities   (6,827)
Other assets and liabilities, net   2,987 
Total consideration paid  $52,230 
Less:  Contingent consideration liability   (4,644)
Total cash purchase price  $47,586 
components of intangible assets

Customer contracts and other amortizable intangible assets are amortized on a straight-line basis over their economic useful lives. The following table sets forth the components of intangible assets as of March 31, 2020 (in thousands):

 
BUSINESS COMBINATIONS (Details 2)
Intangible Asset  Carrying
Value		   Useful Life
in Years		 
Customer contracts  $279,361    3-12 
Trademarks and tradenames   104,863    N/A-20
Non-compete agreements   4,505    3-20 
Patents   1,461    3-15 
Other assets   2,121    10 
Internet domains   2,227    N/A 
Total customer contracts and other intangible assets  $394,538      
XML 61 R35.htm IDEA: XBRL DOCUMENT v3.20.1
REVENUE (Details 2) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Disaggregation of Revenue [Line Items]    
Revenue from Contract with Customer, Excluding Assessed Tax $ 487,901 $ 429,069
Residential Contract Revenue [Member]    
Disaggregation of Revenue [Line Items]    
Revenue from Contract with Customer, Excluding Assessed Tax 204,657 172,507
Commercial Contract Revenue [Member]    
Disaggregation of Revenue [Line Items]    
Revenue from Contract with Customer, Excluding Assessed Tax 183,315 169,671
Termite completions, bait monitoring, &amp; renewals [Member]    
Disaggregation of Revenue [Line Items]    
Revenue from Contract with Customer, Excluding Assessed Tax 94,227 80,250
Franchise Revenues [Member]    
Disaggregation of Revenue [Line Items]    
Revenue from Contract with Customer, Excluding Assessed Tax 3,417 3,261
Other Revenues [Member]    
Disaggregation of Revenue [Line Items]    
Revenue from Contract with Customer, Excluding Assessed Tax $ 2,285 $ 3,380
XML 62 R39.htm IDEA: XBRL DOCUMENT v3.20.1
UNEARNED REVENUE (Details Narrative) - USD ($)
$ in Thousands
 3 Months Ended
Mar. 31, 2020
Dec. 31, 2019
Unearned Revenue    
Long-term unearned revenue $ 14,000 $ 13,700
Long-term unearned revenue, recognition period (or less) 5 years  
XML 63 R28.htm IDEA: XBRL DOCUMENT v3.20.1
LEASES (Tables)
 3 Months Ended
Mar. 31, 2020
Leases  
Schedule of Leave Classification [Table Text Block]

 
Lease Classification
(in thousands)       
Lease Classification  Financial Statement Classification  Three Months Ended
March 31, 2020		 
Short-term lease cost  Cost of services provided, Sales, general, and administrative expenses   76 
Operating lease cost  Cost of services provided, Sales, general, and administrative expenses   20,717 
Total lease expense      20,793 
         
Other Information        
Weighted-average remaining lease term – operating leases  3.84 
Weighted-average discount rate – operating leases  3.93 
Cash paid for amounts included in the measurement of lease liabilities:    
Operating cash flows for operating leases   20,477 
Future minimum lease payments, including assumed exercise of renewal options

Future minimum lease payments, including assumed exercise of renewal options at March 31, 2020 were as follows:

 
LEASES (Details 2)
(in thousands)  Operating Leases 
2020 (excluding the three months ended March 31, 2020)  $58,250 
2021   65,533 
2022   47,137 
2023   27,744 
2024   11,624 
2025   7,382 
Thereafter   10,723 
Total Future Minimum Lease Payments   228,393 
Less:  Amount representing interest   19,147 
Total future minimum lease payments, net of interest  $209,246 
XML 64 R6.htm IDEA: XBRL DOCUMENT v3.20.1
CONSOLIDATED STATEMENTS OF STOCKHOLDERS EQUITY (Unaudited) - USD ($)
$ in Thousands
Common Stock [Member]
Additional Paid-in Capital [Member]
AOCI Attributable to Parent [Member]
Retained Earnings [Member]
Total
Beginning Balance, Shares at Dec. 31, 2018 327,308,000        
Beginning Balance at Dec. 31, 2018 $ 327,308 $ 85,386 $ (71,078) $ 370,292 $ 711,908
Impact of adoption of ASC 326 212 212
Net Income 44,226 44,226
Other comprehensive income, net of tax          
Foreign currency translation adjustments 2,342 2,342
Cash dividends (34,332) (34,332)
Stock compensation $ 464 3,425 3,889
Stock compensation, Shares 464,000        
Employee stock buybacks $ (242) (8,879) (9,121)
Employee stock buybacks, Shares (242,000)        
Ending Balance, Shares at Mar. 31, 2019 327,530,000        
Ending Balance at Mar. 31, 2019 $ 327,530 79,932 (68,736) 380,398 719,124
Other comprehensive income, net of tax          
Change in derivatives        
Beginning Balance, Shares at Dec. 31, 2019 327,431,000        
Beginning Balance at Dec. 31, 2019 $ 327,431 89,413 (21,109) 420,015 815,750
Impact of adoption of ASC 326 2,484 2,484
Net Income 43,268 43,268
Other comprehensive income, net of tax          
Foreign currency translation adjustments (16,868) (16,868)
Cash dividends (39,317) (39,317)
Stock compensation $ 555 3,264 3,819
Stock compensation, Shares 555,000        
Employee stock buybacks $ (219) (7,812) (8,031)
Employee stock buybacks, Shares (219,000)        
Ending Balance, Shares at Mar. 31, 2020 327,767,000        
Ending Balance at Mar. 31, 2020 $ 327,767 84,865 (38,711) 426,450 800,371
Other comprehensive income, net of tax          
Change in derivatives $ (734) $ (734)
XML 65 R2.htm IDEA: XBRL DOCUMENT v3.20.1
CONDENSED CONSOLIDATED STATEMENTS OF FINANCIAL POSITION (Unaudited) - USD ($)
$ in Thousands
Mar. 31, 2020
Dec. 31, 2019
ASSETS    
Cash and cash equivalents $ 92,582 $ 94,276
Trade receivables, net of allowance for doubtful accounts of $11,861 and $16,699, respectively 123,166 122,766
Financed receivables, short-term, net of allowance for doubtful accounts of $1,805 and $1,675, respectively 22,209 22,267
Materials and supplies 21,527 19,476
Other current assets 45,346 51,002
Total current assets 304,830 309,787
Equipment and property, net 194,854 195,533
Goodwill 596,067 572,847
Customer contracts, net 279,361 273,720
Trademarks & tradenames, net 104,863 102,539
Other intangible assets, net 10,314 10,525
Operating lease, right-of-use assets 207,975 200,727
Financed receivables, long-term, net of allowance for doubtful accounts of $1,248 and $1,284 respectively 33,952 30,792
Benefit plan assets 15,639 21,565
Deferred income taxes 1,961 2,180
Other assets 21,663 24,161
Total assets 1,771,479 1,744,376
LIABILITIES    
Accounts payable 36,844 35,234
Accrued insurance 30,739 30,441
Accrued compensation and related liabilities 68,289 81,943
Unearned revenues 129,352 122,825
Operating lease liabilities - current 69,094 66,117
Current portion of long-term debt 12,500 12,500
Other current liabilities 71,050 60,975
Total current liabilities 417,868 410,035
Accrued insurance, less current portion 34,921 34,920
Operating lease liabilities, less current portion 140,152 135,651
Long-term debt 307,300 279,000
Deferred income tax liability 14,257 9,927
Long-term accrued liabilities 56,610 59,093
Total liabilities 971,108 928,626
STOCKHOLDERS’ EQUITY    
Preferred stock, without par value; 500,000 shares authorized, zero shares issued
Common stock, par value $1 per share; 550,000,000 and 375,000,000 shares authorized, 327,767,449 and 327,430,846 shares issued and outstanding, respectively 327,767 327,431
Paid in capital 84,865 89,413
Accumulated other comprehensive loss (38,711) (21,109)
Retained earnings 426,450 420,015
Total stockholders’ equity 800,371 815,750
Total liabilities and stockholders’ equity $ 1,771,479 $ 1,744,376
XML 66 R24.htm IDEA: XBRL DOCUMENT v3.20.1
REVENUE (Tables)
 3 Months Ended
Mar. 31, 2020
Revenue from Contract with Customer [Abstract]  
Revenue, classified by the major geographic areas in which our customers are located

Sales and usage-based taxes are excluded from revenues. No sales to an individual customer or in a country other than the United States accounted for more than 10% of the sales for the periods listed on the following table. Revenue, classified by the major geographic areas in which our customers are located, was as follows:
REVENUE
         
   (In thousands) 
   Three Months Ended 
   March 31, 
   2020   2019 
United States  $452,346   $394,000 
Other countries   35,555    35,069 
Total Revenues  $487,901   $429,069 
REVENUE (Details 2)
   (In thousands) 
   Three Months Ended 
   March 31, 
   2020   2019 
Residential revenue  $204,657   $172,507 
Commercial revenue   183,315    169,671 
Termite completions, bait monitoring, & renewals   94,227    80,250 
Franchise revenues   3,417    3,261 
Other revenues   2,285    3,380 
Total Revenues  $487,901   $429,069 
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DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES
 3 Months Ended
Mar. 31, 2020
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

NOTE 13.DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

Risk Management Objective of Using Derivatives

The Company is exposed to certain interest rate risks on our outstanding debt and foreign currency risks arising from our international business operations and global economic conditions. The Company enters into certain derivative financial instruments to lock in certain interest rates, as well as to protect the value or fix the amount of certain obligations in terms of its functional currency, the U.S. dollar.

Cash Flow Hedges of Interest Rate Risk

The Company uses interest rate swap arrangements to manage or hedge its interest rate risk. Notwithstanding the terms of the swaps, the Company is ultimately obligated for all amounts due and payable under the Revolving Commitment and the Term Loan (“Credit Facility”). The Company does not use such instruments for speculative or trading purposes.

On June 19, 2019, the Company entered into a floating-to-fixed interest rate swap for an aggregate notional amount of $80.0 million in order to hedge a portion of the Company’s floating rate indebtedness under the Credit Facility. The Company designated the swap as a cash flow hedge. The swap requires us to pay a fixed rate of 1.94% per annum on the notional amount. The cash flows from the swap began June 30, 2019 and ends on December 31, 2021. As of December 31, 2019, $0.3 million had been recorded as an Accumulated Loss in Other Comprehensive Income (“AOCI”). An additional loss of $0.7 million was recorded in AOCI in the three months ending March 31, 2020. Realized gains and losses in connection with each required interest payment are reclassified from AOCI to interest expense during the period of the cash flows. During the first three months as of March 31, 2020, $0.1 million was recorded as interest income to offset the floating rate interest expense on our Credit Facility. The fair value of the Company’s interest rate swaps was recorded as $0.8 million in Other Current Liabilities and $0.2 in Long-Term Liabilities for a combined obligation of $1.0 million at March 31, 2020. The fair value of the Company’s interest rate swaps was recorded as $0.2 million in Other Current Liabilities and $0.1 in Long-Term Liabilities for a combined obligation of $0.3 million at December 31, 2019. On a quarterly basis, management evaluates any swap agreement to determine its effectiveness or ineffectiveness and records the change in fair value as an adjustment to AOCI. Management intends that the swap remains effective.

ROLLINS, INC. AND SUBSIDIARIES

 

Hedges of Foreign Exchange Risk

The Company is exposed to fluctuations in various foreign currencies against its functional currency, the US dollar. We use foreign currency derivatives, specifically vanilla foreign currency forward contracts (“FX Forwards”), to manage our exposure to fluctuations in the USD-CAD and AUD-USD exchange rates. FX Forwards involve fixing the foreign currency exchange rate for delivery of a specified amount of foreign currency on a specified date. The FX Forwards are typically settled in US dollars for their fair value at or close to their settlement date. We do not currently designate any of these FX Forwards under hedge accounting, but rather reflect the changes in fair value immediately in earnings. We do not use such instruments for speculative or trading purposes, but rather use them to manage our exposure to foreign exchange rates. Changes in the fair value of FX Forwards recorded in other income/expense and were equal to a net gain of $1.1 million for the three months ended March 31, 2020 and a net loss of $0.1 million for the three months ending March 31, 2019. The fair value of the Company’s FX Forwards was recorded as $0.6 million in Other Current Assets at March 31, 2020 and was a net obligation of $0.2 million in Other Current Liabilities at December 31, 2019.

As of March 31, 2020, the Company had the following outstanding FX Forwards (in thousands except for number of instruments):

 

Non-Designated Derivative Summary 
FX Forward Contracts  Number of
Instruments		   Sell
Notional		   Buy
Notional		 
Sell AUD/Buy USD Fwd Contract   4   $600   $416 
Sell CAD/Buy USD Fwd Contract   10   $12,000   $9,127 
Total   14        $9,543 
                

The financial statement impact related to these derivative instruments was insignificant for the 3 months ended March 31, 2020 and year ended December 31, 2019.
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LEASES (Details 2)
$ in Thousands
Mar. 31, 2020
USD ($)
Leases  
2020 (excluding the three months ended March 31, 2020) $ 58,250
2021 65,533
2022 47,137
2023 27,744
2024 11,624
2025 7,382
Thereafter 10,723
Total Future Minimum Lease Payments 228,393
Less:  Amount representing interest 19,147
Total future minimum lease payments, net of interest $ 209,246
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STOCKHOLDERS' EQUITY (Details 2)
 3 Months Ended
Mar. 31, 2020
$ / shares
shares
Equity [Abstract]  
Balance outstanding at the beginning of the period (in shares) | shares 2,310
Balance at the beginning of the period (in dollars per share) | $ / shares $ 25.84
Forfeited (in shares) | shares (16)
Forfeited (in dollars per share) | $ / shares $ 24.28
Vested (in shares) | shares (626)
Vested (in dollars per share) | $ / shares $ 19.76
Granted (in shares) | shares 572
Granted (in dollars per share) | $ / shares $ 36.73
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number, Ending Balance | shares 2,240
Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value, Ending Balance | $ / shares $ 30.42
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BUSINESS COMBINATIONS (Details) - USD ($)
$ in Thousands
Mar. 31, 2020
Dec. 31, 2019
Business Acquisition [Line Items]    
Materials and supplies $ 21,527 $ 19,476
Goodwill 596,067 $ 572,847
Acquisitions [Member]    
Business Acquisition [Line Items]    
Accounts receivable, net 1,556  
Materials and supplies 103  
Equipment and property 2,850  
Goodwill 26,505  
Customer contracts 22,027  
Other intangible assets 3,029  
Current liabilities (6,827)  
Other assets and liabilities, net 2,987  
Total consideration paid 52,230  
Less:  Contingent consideration liability (4,644)  
Total cash purchase price $ 47,586