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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

     

 

FORM 10-K

 

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the fiscal year ended December 31, 2019

 

Commission file No. 1-4422

     

 

ROLLINS, INC.

(Exact name of registrant as specified in its charter)

 

Delaware   51-0068479
(State or other jurisdiction of   (I.R.S. Employer Identification No.)
incorporation or organization)    
     
2170 Piedmont Road, N.E., Atlanta, Georgia   30324
(Address of principal executive offices)   (Zip Code)

     

 

Registrant’s telephone number, including area code: (404) 888-2000

 

Securities registered pursuant to Section 12(b) of the Act:

   
         Title of each class         

   Trading Symbol(s)   

      Name of each exchange on which registered     
Common Stock, $1 Par Value

ROL

 The New York Stock Exchange

Securities registered pursuant to section 12(g) of the Act: None.

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.    Yes x No o

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.    Yes o No x

Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes x No o

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes x No o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and emerging growth company in Rule 12b-2 of the Exchange Act.

Large accelerated Filer x   Accelerated filer o  
Non-accelerated filer o   Smaller reporting company o
    Emerging growth company  o  
           
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards pursuant to Section 13(a) of the Exchange Act. o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).    Yes o No x

The aggregate market value of Rollins, Inc. Common Stock held by non-affiliates on June 30, 2019 was $5,063,827,695 based on the reported last sale price of common stock on June 30, 2019, which is the last business day of the registrant’s most recently completed second fiscal quarter.

Rollins, Inc. had 327,779,714 shares of Common Stock outstanding as of January 31, 2020.

DOCUMENTS INCORPORATED BY REFERENCE

Portions of the Proxy Statement for the 2020 Annual Meeting of Stockholders of Rollins, Inc. are incorporated by reference into Part III, Items 10-14.

 
 
Rollins, Inc.
Form 10-K
For the Year Ended December 31, 2019
Table of Contents
        Page
Part I        
Item 1.   Business.   3
Item 1.A.   Risk Factors.   6
Item 1.B.   Unresolved Staff Comments.   9
Item 2.   Properties.   10
Item 3.   Legal Proceedings.   10
Item 4.   Mine Safety Disclosures.   10
Item 4.A.   Information about our Executive Officers   11
         
Part II        
Item 5.   Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.   12
Item 6.   Selected Financial Data.   14
Item 7.   Management’s Discussion and Analysis of Financial Condition and Results of Operations.   14
Item 7.A.   Quantitative and Qualitative Disclosures about Market Risk.   22
Item 8.   Financial Statements and Supplementary Data.   27
Item 9.   Changes in and Disagreements with Accountants on Accounting and Financial Disclosures.   63
Item 9.A.   Controls and Procedures.   63
Item 9.B.     Other Information.   63
         
Part III        
Item 10.   Directors, Executive Officers and Corporate Governance.   64
Item 11.   Executive Compensation.   64
Item 12.   Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.   64
Item 13.   Certain Relationships and Related Party Transactions, and Director Independence.   65
Item 14.   Principal Accounting Fees and Services.   65
         
Part IV        
Item 15.   Exhibits, Financial Statement Schedules.   66
    Signatures.   69
    Schedule II.   71
    Exhibit Index.   72
2
 

PART I

Item 1.        Business

General

Rollins, Inc. (the “Company”) was originally incorporated in 1948 under the laws of the state of Delaware as Rollins Broadcasting, Inc.

The Company is an international service company with headquarters located in Atlanta, Georgia, providing pest and termite control services through its wholly-owned subsidiaries to both residential and commercial customers in the United States, Canada, Australia, Europe, and Asia with international franchises in Mexico, Canada, Central and South America, the Caribbean, Europe, the Middle East, Asia, Africa, and Australia. Our pest and termite control services are performed through a contract that specifies the pricing arrangement with the customer.

 

For a listing of the Company’s Subsidiaries, see Note 1 - Summary of Significant Accounting Policies in the Notes to the Financial Statements (Part II, Item 8, of this Form 10-K).

The Company has only one reportable segment, its pest and termite control business. Revenue, operating profit and identifiable assets for this segment, which includes the United States, Canada, Mexico, Central and South America, the Caribbean, Europe, the Middle East, Asia, Africa, and Australia are included in Item 8 of this document, “Financial Statements and Supplementary Data” on pages 27 and 28. The Company’s results of operations and its financial condition are not reliant upon any single customer or a few customers or the Company’s foreign operations.

Three-for-Two Stock Split

All share and per share data presented have been adjusted to account for the three-for-two stock split effective December 10, 2018.

Common Stock Repurchase Program

At the July 24, 2012 Quarterly Board of Directors’ meeting, the Board authorized the purchase of 11.3 million shares of the Company’s common stock. During the years ended December 31, 2019 and 2018, the Company did not repurchase shares on the open market. In total, there are 7.6 million additional shares authorized to be repurchased under prior Board approval. The repurchase program does not have an expiration date.

 

Backlog

Backlog services and orders are usually provided within the month following the month of order receipt, except in the area of prepaid pest control and bait monitoring services, which are usually provided within twelve months of order receipt. The Company does not have a material portion of its business that may be subject to renegotiation of profits or termination of contracts at the election of a governmental entity.

 

December 31,  2019   2018   2017 
Backlog  $7,137   $5,837   $4,875 
3
 

Franchising Programs

Orkin Franchises

 

The Company, through its wholly-owned subsidiary Orkin Systems, LLC, began its Orkin franchise program in the U.S. in 1994, and established its first international franchise in 2000. It has since expanded to Mexico, Central and South America, the Caribbean, Europe, the Middle East, Asia, and Africa. The Company continues to expand its growth through the franchise program of its Orkin brand. This program is primarily used in smaller markets where it is currently not economically efficient to locate a company-owned Orkin branch. Domestic franchisees are subject to a contractual buyback provision at Orkin’s option with a pre-determined purchase price using a formula applied to revenues of the franchise; however, the franchisee has the prior right of renewal of the agreement. International franchise agreements also contain an optional buyback provision, subject to the franchisee’s renewal option.

   At December 31, 
Orkin franchises  2019   2018   2017 
Domestic franchises   50    47    47 
International franchises   97    86    81 
Total Orkin franchises   147    133    128 

Critter Control Franchises

 

The Company expands its animal control growth through the franchise program of its Critter Control brand. The Company has purchased several Critter Control locations from its franchise owners while renaming and converting several previous Trutech locations to Critter Control. The majority of Critter Control’s locations are franchised. Critter Control has franchises in the United States and had two in Canada as of December 31, 2017, one of which was repurchased in 2018 to bring the international count to one at December 31, 2019 and 2018, respectively.

   At December 31, 
Critter Control franchises  2019   2018   2017 
Critter Control franchises   84    80    89 

Orkin Australia Franchises

 

The Company has Australian franchises through Orkin Australia’s wholly-owned subsidiaries, Murray Pest Control and Scientific Pest Management.

   At December 31, 
Australia franchises  2019   2018   2017 
Total Australia franchises   10    10    11 

Seasonality

The business of the Company is affected by the seasonal nature of the Company’s pest and termite control services. The increase in pest presence and activity, as well as the metamorphosis of termites in the spring and summer (the occurrence of which is determined by the timing of the change in seasons), has historically resulted in an increase in the revenue of the Company’s pest and termite control operations during such periods as evidenced by the following chart.

   Total Net Revenues 
(in thousands)  2019   2018   2017 
First quarter  $429,069   $408,742   $375,247 
Second quarter   523,957    480,461    433,555 
Third quarter   556,466    487,739    450,442 
Fourth quarter   505,985    444,623    414,713 
Years ended December 31,  $2,015,477   $1,821,565   $1,673,957 
4
 

Inventories

The Company has relationships with a national pest control product distributor and other suppliers for pest and termite control treatment products. The Company maintains a sufficient level of chemicals, materials and other supplies to fulfill its immediate servicing needs and to alleviate any potential short-term shortage in availability from its national network of suppliers.

 

Competition

The Company believes that Rollins, through its wholly-owned subsidiaries Orkin, Orkin Canada, HomeTeam Pest Defense, Clark Pest Control of Stockton, Inc. (“Clark Pest Control”), Western Pest Services, The Industrial Fumigant Company, Crane Pest Control, Waltham Services, Trutech, PermaTreat, Orkin Australia, Critter Control, Safeguard Pest Control, Northwest Pest Control, OPC Services, and Aardwolf Pestkare competes favorably with competitors as the world’s largest pest and termite control company. The Company’s major competitors include Terminix, Ecolab, Rentokil and Anticimex.

The principal methods of competition in the Company’s pest and termite control markets are quality of service, customer proximity, guarantee terms, reputation for safety, technical proficiency, and price.

Research and Development

Expenditures by the Company on research activities relating to the development of new products or services are not significant. Some of the new and improved service methods and products are researched, developed and produced by unaffiliated universities and companies. Also, a portion of these methods and products are produced to the specifications provided by the Company.

The Company maintains a close relationship with several universities for research and validation of treatment procedures and material selection.

The Company conducts tests of new products with the specific manufacturers of such products.  The Company also works closely with leading scientists, educators, industry consultants and suppliers to improve service protocols and materials.

Environmental and Regulatory Considerations

The Company’s pest control business is subject to various legislative and regulatory enactments that are designed to protect the environment, public health and consumers. Compliance with these requirements has not had a material negative impact on the Company’s financial position, results of operations or liquidity.

Federal Insecticide Fungicide and Rodenticide Act (“FIFRA”)

This federal law (as amended) grants to the states the responsibility to be the primary agent in enforcement and conditions under which pest control companies operate. Each state must meet certain guidelines of the Environmental Protection Agency in regulating the following: licensing, record keeping, contracts, standards of application, training and registration of products. This allows each state to institute certain features that set their regulatory programs in keeping with special interests of the citizens’ wishes in each state. The pest control industry is impacted by these federal and state regulations.

Food Quality Protection Act of 1996 (“FQPA”)

The FQPA governs the manufacture, labeling, handling and use of pesticides and does not have a direct impact on how the Company conducts its business.

Environmental Remediation

The Comprehensive Environmental Response, Compensation and Liability Act (“CERCLA”), also known as Superfund, is the primary Federal statute regulating the cleanup of inactive hazardous substance sites and imposing liability for cleanup on the responsible parties. Responsibilities governed by this statute include the management of hazardous substances, reporting releases of hazardous substances, and establishing the necessary contracts and agreements to conduct cleanup. Customarily, the parties involved will work with the EPA and under the direction of the responsible state agency to agree and implement a plan for site remediation. Consistent with the Company’s responsibilities under these regulations, the Company undertakes environmental assessments and remediation of hazardous substances from time to time as the Company determines its responsibilities for these purposes. As these situations arise, the Company accrues management’s best estimate of future costs for these activities. Based on management’s current estimates of these costs, management does not believe these costs are material to the Company’s financial condition or operating results.

5
 

Employees

The number of persons employed by the Company as of January 31, 2020 was approximately 15,000.

December 31,  2019   2018   2017 
Employees    14,952    13,734    13,126 

Available Information

Our Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and amendments to these reports, are available free of charge on our website at www.rollins.com, under the heading “Investor Relations – Filings and Reports – SEC Filings,” as soon as reasonably practicable after those reports are electronically filed with or furnished to the Securities and Exchange Commission.

Item 1.A.         Risk Factors

Our business depends on our strong brands, and failing to maintain and enhance our brands and develop a positive client reputation could hurt our ability to retain and expand our base of customers.

Our strong brands, Rollins, Orkin, HomeTeam Pest Defense, Clark Pest Control, Western Pest Services, Northwest Pest Control, The Industrial Fumigant Company, Crane Pest Control, Waltham Services, Trutech, PermaTreat, Critter Control, Safeguard Pest Control, Aardwolf Pestkare, OPC Services, and other strong brands have significantly contributed to the success of our business.  Maintaining and enhancing our brands increases our ability to enter new markets and launch new and innovative services that better serve the needs of our customers.  Our brands may be negatively impacted by a number of factors, including, among others, reputational issues and product/technical failures.  Further, if our brands are significantly damaged, our business, operating results, and financial condition may be materially and adversely affected.  We continue to develop strategies and innovative tools to gain a deeper understanding of customer acquisition, retention and client replacement in order to more effectively expand and retain our customer base. Maintaining and enhancing our brands will depend largely on our ability to remain a service leader and continue to provide high-quality pest control services that are truly beneficial and play a meaningful role in people’s lives.

 

Economic conditions may adversely affect our business.

Pest and termite services represent discretionary expenditures to many of our residential customers. If consumers restrict their discretionary expenditures, we may suffer a decline in revenues from our residential service lines. Economic downturns can also adversely affect our commercial customers, including food service, hospitality and food processing industries whose business levels are particularly sensitive to adverse economies. For example, we may lose commercial customers and related revenues because of consolidation or cessation of commercial businesses or because these businesses switch to a lower cost provider.

Expanding into international markets presents unique challenges, and our expansion efforts with respect to international operations may not be successful.

An element of our strategy includes further expansion into international markets. Our ability to successfully operate in international markets may be adversely affected by political, economic and social conditions beyond our control, local laws and customs, and legal and regulatory constraints, including compliance with applicable anti-corruption and currency laws and regulations, of the countries or regions in which we currently operate or intend to operate in the future. Risks inherent in our existing and future international operations also include, among others, the costs and difficulties of managing international operations, difficulties in identifying and gaining access to local suppliers, suffering possible adverse tax consequences from changes in tax laws or the unfavorable resolution of tax assessments or audits, maintaining product quality and greater difficulty in enforcing intellectual property rights. Additionally, foreign currency exchange rates and fluctuations may have an adverse effect on the financial results of our international operations.

6
 

Our inability to attract and retain skilled workers may impair growth potential and profitability.

Our ability to remain productive and profitable will depend substantially on our ability to attract and retain skilled workers. Our ability to expand our operations is in part impacted by our ability to increase our labor force. The demand for skilled employees is high, and the supply is very limited. A significant increase in the wages paid by competing employers could result in a reduction in our skilled labor force, increases in wage rates paid by us, or both. If either of these events occurred, our capacity and profitability could be diminished, and our growth potential could be impaired.

We may not be able to maintain our competitive position in the pest control industry in the future.

We operate in a highly competitive industry. Our revenues and earnings may be affected by changes in competitors’ prices, and general economic issues. We compete with other large pest control companies, as well as numerous smaller pest control companies, for a finite number of customers. We believe that the principal competitive factors in the market areas that we serve are service quality, product availability, terms of guarantees, reputation for safety, technical proficiency and price. Although we believe that our experience and reputation for safety and quality service are excellent, we cannot assure investors that we will be able to maintain our competitive position.

 

Our operations could be affected by pending and ongoing litigation.

In the normal course of business, we and some of our subsidiaries are defendants in a number of lawsuits or arbitrations, which allege that plaintiffs have been damaged.  The Company does not believe that any pending claim, proceeding or litigation, either alone or in the aggregate, will have a material adverse effect on the Company’s financial position; however, it is possible that an unfavorable outcome of some or all of the matters, however unlikely, could result in a charge that might be material to the results of an individual year.

Our operations could be affected if there is unauthorized access of personal, financial, or other data or information about our customers, employees, third parties, or of the Company’s proprietary of confidential information. We could be subject to interruption of our business operations, private litigation, reputational damage and costly penalties.

 

Our information technology systems, as well as the information technology systems of our third-party business partners and service providers, can contain personal, financial, health, or other information that is entrusted to us by our customers and employees. Our information technology systems also contain the Company’s and its wholly-owned subsidiaries’ proprietary and other confidential information related to our business, such as business plans and product development initiatives. We rely on, among other things, commercially available vendors, cyber protection systems, software, tools and monitoring to provide security for processing, transmission and storage of this information and data. The systems currently used for transmission and approval of payment card transactions, and the technology utilized in payment cards themselves, all of which can put payment card data at risk, meet standards set by the payment card industry (“PCI”). We have also implemented policies and procedures to comply with consumer privacy laws in the areas in which we operate. We continue to evaluate and modify our systems and protocols for data security compliance purposes, and such standards may change from time to time. Activities by third parties, advances in computer and software capabilities and encryption technology, new tools and discoveries and other events or developments may facilitate or result in a compromise or breach of our systems. Any compromises, breaches or errors in applications related to our systems or failures to comply with applicable standards could cause damage to our reputation and interruptions in our operations, including our customers’ ability to pay for our services and products by credit card or their willingness to purchase our services and products and could result in a violation of applicable laws, regulations, orders, industry standards or agreements and subject us to costs, penalties and liabilities which could have a material adverse impact on our reputation, business, financial position, results of operations and cash flows. Also, a breach of data security or failure to comply with rigorous consumer privacy requirements could expose us to customer litigation, regulatory actions and costs related to the reporting and handling of such a violation or breach.

7
 

Our operations may be adversely affected if we are unable to comply with regulatory and environmental laws.

Our business is significantly affected by environmental laws and other regulations relating to the pest control industry and by changes in such laws and the level of enforcement of such laws. We are unable to predict the level of enforcement of existing laws and regulations, how such laws and regulations may be interpreted by enforcement agencies or court rulings, or whether additional laws and regulations will be adopted. We believe our present operations substantially comply with applicable federal and state environmental laws and regulations. We also believe that compliance with such laws has had no material adverse effect on our operations to date. However, such environmental laws are changed frequently. We are unable to predict whether environmental laws will, in the future, materially affect our operations and financial condition. Penalties for noncompliance with these laws may include cancellation of licenses, fines, and other corrective actions, which would negatively affect our future financial results.

We may not be able to identify, complete or successfully integrate acquisitions.

Acquisitions have been and may continue to be an important element of our business strategy. We cannot assure investors that we will be able to identify and acquire acceptable acquisition candidates on terms favorable to us in the future. We cannot assure investors that we will be able to integrate successfully the operations and assets of any acquired business with our own business. Any inability on our part to integrate and manage the growth from acquired businesses could have a material adverse effect on our results of operations and financial condition.

Our operations are affected by adverse weather conditions.

Our operations are directly impacted by the weather conditions worldwide. The business of the Company is affected by the seasonal nature of the Company’s pest and termite control services. The increase in pest presence and activity, as well as the metamorphosis of termites in the spring and summer (the occurrence of which is determined by the timing of the change in seasons), has historically resulted in an increase in the revenue and income of the Company’s pest and termite control operations during such periods. The business of the Company is also affected by extreme weather such as drought which can greatly reduce the pest population for extended periods.

Our franchisees, subcontractors, and vendors could take actions that could harm our business.

Our franchisees, subcontractors, and vendors are contractually obligated to operate their businesses in accordance with the standards set forth in our agreements with them and applicable laws and regulations. Each franchising brand also provides training and support to franchisees. However, franchisees, subcontractors, and vendors are independent third parties that we do not control, and who own, operate and oversee the daily operations of their businesses. As a result, the ultimate success of any franchise operation rests with the franchisee. If franchisees do not successfully operate their businesses in a manner consistent with required standards, royalty payments to us will be adversely affected and our brands’ image and reputation could be harmed. This could adversely impact our business, financial position, results of operations and cash flows. Similarly, if subcontractors, vendors and franchisees do not successfully operate their businesses in a manner consistent with required laws, standards and regulations, we could be subject to claims from regulators or legal claims for the actions or omissions of such third-party distributors, subcontractors, vendors and franchisees. In addition, our relationship with our franchisees, subcontractors, and vendors could become strained (including resulting in litigation) as we impose new standards or assert more rigorous enforcement practices of the existing required standards. These strains in our relationships or claims could have a material adverse impact on our reputation, business, financial position, results of operations and cash flows.

From time to time, we receive communications from our franchisees regarding complaints, disputes or questions about our practices and standards in relation to our franchised operations and certain economic terms of our franchise arrangements. If franchisees or groups representing franchisees were to bring legal proceedings against us, we would vigorously defend against the claims in any such proceeding. Our reputation, business, financial position, results of operations and cash flows could be materially adversely impacted, and the price of our common stock could decline.

8
 

Our brand recognition could be impacted if we are not able to adequately protect our intellectual property and other proprietary rights that are material to our business.

Our ability to compete effectively depends in part on our rights to service marks, trademarks, trade names and other intellectual property rights we own or license, particularly our registered brand names and service marks, Orkin®, Orkin Canada®, HomeTeam Pest Defense®, TAEXX®, Clark Pest Control®, Western Pest Services®, Northwest Exterminating®, Critter Control®, IFC®, Trutech®, Waltham Pest Services®, OPC Services®, Perma Treat Pest and Termite Control®, Crane Pest Control®, Safeguard the Pest Control People®, Aardwolf Pest Control® and others. We have not sought to register or protect every one of our marks either in the United States or in every country in which they are or may be used. Furthermore, because of the differences in foreign trademark, patent and other intellectual property or proprietary rights laws, we may not receive the same protection in other countries as we would in the United States. If we are unable to protect our proprietary information and brand names, we could suffer a material adverse impact on our reputation, business, financial position, results of operations and cash flows. Litigation may be necessary to enforce our intellectual property rights and protect our proprietary information, or to defend against claims by third parties that our products, services or activities infringe their intellectual property rights.

The Company’s management has a substantial ownership interest; public stockholders may have no effective voice in the Company’s management.

The Company has elected the “Controlled Company” exemption under Section 303A of the New York Stock Exchange (“NYSE”) Listed Company Manual. The Company is a “Controlled Company” because a group that includes the Company’s Chairman of the Board, R. Randall Rollins, and his brother, Gary W. Rollins, who is the Vice Chairman and Chief Executive Officer, and a director of the Company, and certain companies under their control, controls in excess of fifty percent of the Company’s voting power. As a “Controlled Company,” the Company need not comply with certain NYSE rules.

Rollins, Inc.’s executive officers, directors and their affiliates hold directly, or through indirect beneficial ownership, in the aggregate, approximately 57 percent of the Company’s outstanding shares of common stock. As a result, these persons will effectively control the operations of the Company, including the election of directors and approval of significant corporate transactions such as acquisitions and approval of matters requiring stockholder approval. This concentration of ownership could also have the effect of delaying or preventing a third party from acquiring control of the Company at a premium.

Our management has a substantial ownership interest, and the availability of the Company’s common stock to the investing public may be limited.

The availability of Rollins’ common stock to the investing public would be limited to those shares not held by the executive officers, directors and their affiliates, which could negatively impact Rollins’ stock trading prices and affect the ability of minority stockholders to sell their shares. Future sales by executive officers, directors and their affiliates of all or a portion of their shares could also negatively affect the trading price of our common stock.

Provisions in Rollins, Inc.’s certificate of incorporation and bylaws may inhibit a takeover of the Company.

Rollins, Inc.’s certificate of incorporation, bylaws and other documents contain provisions including advance notice requirements for stockholder proposals and staggered terms for the Board of Directors. These provisions may make a tender offer, change in control or takeover attempt that is opposed by the Company’s Board of Directors more difficult or expensive.

 

Item 1.B.Unresolved Staff Comments

None.

9
 

Item 2.Properties.

The Company’s administrative headquarters are owned by the Company, and are located at 2170 Piedmont Road, N.E., Atlanta, Georgia 30324. The Company owns or leases over 550 branch offices and operating facilities used in its business as well as the Rollins Training Center located in Atlanta, Georgia, the Rollins Customer Service Center located in Covington, Georgia, and the Pacific Division Administration and Training Center in Riverside, California. None of the branch offices, individually considered, represents a materially important physical property of the Company. The facilities are suitable and adequate to meet the current and reasonably anticipated future needs of the Company.

 

Item 3.Legal Proceedings.

In the normal course of business, certain of the Company’s subsidiaries are defendants in a number of lawsuits, claims or arbitrations which allege that the subsidiaries’ services caused damage.  In addition, the Company defends employment related cases and claims from time to time, which may include claims on a representative or class action basis alleging wage and hour law violations. We are involved in certain environmental matters primarily arising in the normal course of business. We are actively contesting each of these matters.

Management does not believe that any pending claim, proceeding or litigation, either alone or in the aggregate, will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters, however unlikely, could result in a charge that might be material to the results of an individual quarter or year.

 

Item 4.Mine Safety Disclosures.

Not applicable.

10
 

Item 4.A.Information about our Executive Officers.

Each of the executive officers of the Company was elected by the Board of Directors to serve until the Board of Directors’ meeting immediately following the next Annual Meeting of Stockholders or until his or her earlier removal by the Board of Directors or his or her resignation. The following table lists the executive officers of the Company and their ages, offices within the Company, and the dates from which they have continually served in their present offices with the Company.

Name   Age   Office with Registrant  

Date First Elected

to Present Office

R. Randall Rollins (1)   88   Chairman of the Board of Directors   10/22/1991
Gary W. Rollins (1) (2)   75   Vice Chairman and Chief Executive Officer   7/24/2001
John F. Wilson (3)   62   President and Chief Operating Officer   1/23/2013
Paul E. Northen (4)   55   Senior Vice President, Chief Financial Officer and Treasurer   1/26/2016
Elizabeth B. Chandler (5)   56   Vice President, General Counsel and Corporate Secretary   1/1/2018
(1)R. Randall Rollins and Gary W. Rollins are brothers.
(2)Gary W. Rollins was elevated to Vice Chairman of Rollins, Inc. in January 2013. He was elected to the office of Chief Executive Officer in July 2001. In February 2004, he was named Chairman of Orkin, LLC.
(3)John Wilson joined the Company in 1996 and has held various positions of increasing responsibility, serving as a technician, sales inspector, branch manager, region manager, vice president and division president. His most senior positions have included Vice President of Rollins, Inc., Southeast Division President, Atlantic Division Vice President and Central Commercial region manager. Mr. Wilson was elevated to President and Chief Operating Officer in January 2013.
(4)Paul E. Northen joined Rollins in 2015 as Chief Financial Officer and Treasurer. He was promoted to Vice President of Rollins, Inc. in January 2016, and Senior Vice President of Rollins, Inc. in April 2018. He began his career with UPS in 1985 and brings a wealth of tax, risk management and audit experience as well as strong international exposure to Rollins. Prior to joining Rollins, Mr. Northen was Vice President of International Finance and Accounting-Global Business Services for UPS. He previously held the positions of Chief Financial Officer of UPS’ Asia Pacific Region based in Hong Kong, and as Vice President of Finance in UPS’ Pacific and Western Regions.
(5)Elizabeth (Beth) Brannen Chandler joined Rollins in 2013 as Vice President and General Counsel. In 2017, Beth assumed responsibility for the Risk Management and Internal Audit groups. She was appointed to Corporate Secretary in January 2018. Before joining Rollins, Mrs. Chandler was Vice President, General Counsel and Corporate Secretary for Asbury Automotive. Prior to working with Asbury, Mrs. Chandler served as city attorney for the City of Atlanta; and she served as Vice President, Assistant General Counsel and Corporate Secretary for Mirant Corp.

11
 

PART II

Item 5.Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities.

The Common Stock of the Company is listed on the New York Stock Exchange and is traded on the Philadelphia, Chicago and Boston Exchanges under the symbol ROL.

As of January 31, 2020, there were 7,852 holders of record of the Company’s common stock. However, a large number of our shareholders hold their shares in “street name” in brokerage accounts and, therefore, do not appear on the shareholder list maintained by our transfer agent.

 

Issuer Purchases of Equity Securities

During the years ended December 31, 2019 and 2018, the Company did not repurchase shares on the open market. In total, there remain 7.6 million additional shares authorized to be repurchased under prior Board approval. The repurchase program does not have an expiration date.

 

Period  Total number
of shares
purchased (1)		   Weighted
average
price paid
per share		   Total number of
shares purchased as
part of publicly
announced
repurchase plans (2)		   Maximum number of
shares that may yet be
purchased under the
repurchase plans		 
October 1 to 31, 2019   —   $—    —    7,610,416 
November 1 to 30, 2019   848    38.79    —    7,610,416 
December 1 to 31, 2019   1,210    33.18    —    7,610,416 
Total   2,058   $35.49    —    7,610,416 

 

(1)Includes repurchases from employees for the payment of taxes on vesting of restricted shares in the following amounts: October 2019: 0; November 2019: 848; and December 2019: 1,210.

 

(2)The Company has a share repurchase plan adopted in 2012, to repurchase up to 11.25 million shares of the Company’s common stock.

12
 

PERFORMANCE GRAPH

 

The following graph sets forth a five-year comparison of the cumulative total stockholder return based on the performance of the stock of the Company as compared with both a broad equity market index and an industry index. The indices included in the following graph are the S&P 500 Index and the S&P 500 Commercial Services Index.

 

(LINE GRAPH)

 

COMPARISON OF FIVE YEAR CUMULATIVE TOTAL RETURN*

 

               
    12/14 12/15 12/16 12/17 12/18 12/19
               
Rollins Inc.   100.00 119.30 158.37 221.12 260.67 242.52
S&P 500   100.00 101.38 113.51 138.29 132.23 173.86
S&P 500 Commercial Services & Supplies 100.00 96.70 121.62 146.98 147.70 207.01

 

ASSUMES INITIAL INVESTMENT OF $100

*TOTAL RETURN ASSUMES REINVESTMENT OF DIVIDENDS

NOTE: TOTAL RETURNS BASED ON MARKET CAPITALIZATION

13
 
Item 6.Selected Financial Data

The following summary financial data of Rollins highlights selected financial data and should be read in conjunction with the audited financial statements and related notes included elsewhere in this document.

All share and per share data presented in the following table have been adjusted for the three-for-two stock split effective December 10, 2018.

FIVE-YEAR FINANCIAL SUMMARY

 

STATEMENT OF OPERATIONS DATA                    
(in thousands except per share data)                    
Years ended December 31,  2019   2018   2017   2016   2015 
Revenues  $2,015,477   $1,821,565   $1,673,957   $1,573,477   $1,485,305 
Income before taxes   261,160    310,733    294,502    260,636    243,178 
Net income  $203,347   $231,663   $179,124   $167,369   $152,149 
Earnings per share - Basic  $0.62   $0.71   $0.55   $0.51   $0.47 
Earnings per share - Diluted  $0.62   $0.71   $0.55   $0.51   $0.47 
Dividends per share  $0.47   $0.47   $0.37   $0.33   $0.28 
OTHER DATA:                         
Net cash provided by operating activities  $309,188   $286,272   $235,370   $226,525   $196,356 
Net cash used in investing activities  $(455,107)  $(101,375)  $(154,175)  $(76,842)  $(69,942)
Net cash provided by/(used in) financing activities  $127,655   $(162,283)  $(130,263)  $(136,371)  $(97,216)
Depreciation  $36,646   $30,364   $27,381   $24,725   $19,354 
Amortization of intangible assets  $44,465   $36,428   $29,199   $26,177   $25,168 
Capital expenditures  $(27,146)  $(27,179)  $(24,680)  $(33,081)  $(39,495)
BALANCE SHEET DATA AT END OF YEAR:                         
Current assets  $309,787   $286,021   $262,795   $290,171   $269,434 
Total assets  $1,744,376   $1,094,124   $1,033,663   $916,538   $848,651 
Stockholders’ equity  $815,750   $711,908   $653,924   $568,545   $524,029 
Number of shares outstanding at year-end   327,431    327,308    326,988    326,688    327,830 

 

Item 7.Management’s Discussion and Analysis of Financial Condition and Results of Operations.

Presentation

This discussion should be read in conjunction with our audited financial statements and related notes included elsewhere in this document. Discussions of 2017 items and year-to-year comparisons of 2018 and 2017 that are not included in this Form 10-K can be found in “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Part II, Item 7 on our Annual report on Form 10-K for the year ended December 31, 2018. The following discussion (as well as other discussions in this document) contains forward-looking statements. Please see “Cautionary Statement Regarding Forward-Looking Statements” for a discussion of uncertainties, risks and assumptions associated with these statements.

The Company

Rollins, Inc. (the “Company”), was originally incorporated in 1948, under the laws of the state of Delaware as Rollins Broadcasting, Inc. The Company is an international service company with headquarters located in Atlanta, Georgia, providing pest and termite control services through its wholly-owned subsidiaries to both residential and commercial customers in the United States, Canada, Australia, Europe, and Asia with international franchises in Mexico, Canada, Central and South America, the Caribbean, the Middle East, Asia, Europe, and Africa. Services are performed through a contract that specifies the treatment and the pricing arrangement with the customer.

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The Company has only one reportable segment, its pest and termite control business. The Company’s results of operations and its financial condition are not reliant upon any single customer or a few customers or the Company’s foreign operations.

Overview

RESULTS OF OPERATIONS

                     
   (in thousands)   % Better/(worse)
compared to prior year		 
Years ended December 31,  2019   2018   2017   2019   2018 
Revenues  $2,015,477   $1,821,565   $1,673,957    10.6    8.8 
Cost of services provided   993,593    894,437    819,943    (11.1)   (9.1)
Depreciation and amortization   81,111    66,792    56,580    (21.4)   (18.0)
Pension settlement loss   49,898    —    —     N/M      N/M 
Sales, general and administrative   623,379    550,698    503,433    (13.2)   (9.4)
Gain on sales of assets, net   (581)   (875)   (242)   (33.6)   261.6 
Interest expense/(income), net   6,917    (220)   (259)    N/M     (15.1)
Income before income taxes   261,160    310,733    294,502    (16.0)   5.5 
Provision for income taxes   57,813    79,070    115,378    26.9    31.5 
Net income  $203,347   $231,663   $179,124    (12.2)   29.3 

 

General Operating Comments

2019 marked the Company’s 22nd consecutive year of improved revenues. Revenues for the year rose 10.6 percent to $2.015 billion compared to $1.822 billion for the prior year. Income before income taxes decreased 16.0% to $261.2 million compared to $310.7 million the prior year. Net income decreased 12.2% to $203.3 million, with earnings per diluted share of $0.62 compared to $231.7 million, or  $0.71 per diluted share for the prior year.

All of the Company’s business lines experienced growth for the year, with residential pest control revenues up 11.3%, commercial pest control revenues up 8.9% and termite and ancillary services revenues up 11.6%, each compared to 2018.

 

Results of Operations—2019 Versus 2018

Overview

The Company’s revenues increased to $2.015 billion in 2019, a 10.6% increase compared to 2018. Gross margin decreased to 50.7% for 2019 from 50.9% in 2018. Service salaries and personnel related expenses for the 401(k) match were impacted by the Clark Pest Control acquisition. Sales, general and administrative expense were 30.9% of revenues in 2019 compared to 30.2% in 2018. The Company’s depreciation and amortization expense increased 21.4% to 4.0% in 2019 compared to 3.7% in 2018. Rollins’ net income of $203.3 million in 2019 was a decrease of $28.3 million or 12.2% compared to $231.7 million in 2018. Net profit margin declined to 10.1% in 2019 from 12.7% in 2018. Rollins continued to expand our global brand recognition with acquisitions in the United States and Canada as well as expanded our Orkin international franchise program in numerous countries around the globe. In our first 50 years, we have grown to over 2.4 million customers who are served in 65 countries, and those countries represent 73.6% of the world’s GDP. The Company continues to seek new international opportunities.

Revenues

Revenues for the year ended December 31, 2019 were $2.015 billion, an increase of $194 million or 10.6% from 2018 revenues of $1.822 billion. Growth occurred across all service lines with our Canadian and Australian companies being hindered by unfavorable foreign currency exchange rates. Growth and pricing accounted for approximately 4.8% of our increase, and our acquisitions contributed the remaining revenue growth. Commercial pest control represented approximately 38% of the Company’s revenue in 2019 and grew 8.9%. Acquisitions from foreign companies, which are primarily commercial, contributed to the increase, as well as increases in sales, an emphasis on closing leads, and better cancellation rates. Commercial pest control was negatively impacted by foreign currency exchange rates as our foreign companies are heavily commercial. Residential pest control, which represented approximately 43% of the Company’s revenue, increased 11.3% driven largely by the Clark Pest Control acquisition, which is mainly residential. Other factors such as increases in leads received, leads sold, a lower cancellation rate, and pricing, as well as increased TAEXX® homebuilder installations also contributed to the increase in residential pest control revenue. The Company’s termite business, which represented approximately 18% of the Company’s revenue, grew 11.6% in 2019 due to acquisitions, increases in termite baiting, and ancillary service sales (such as moisture control, insulation and deck and gutter work).

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The Company implemented its traditional price increase program in June 2019. Around 1% of the Company’s revenue increase is attributable to pricing actions. Approximately 80% of the Company’s pest control revenue was recurring in 2019, as well as 2018.

The Company’s foreign operations accounted for approximately 8% of total revenues for each of the years ended December 31, 2019 and 2018, respectively. The Company established new franchises in several international countries around the globe in 2019 for a total of 97 Orkin international franchises, one Canadian Critter Control franchise, and ten Australia franchises at December 31, 2019, compared to 86 Orkin international franchises, two Canadian Critter Control franchises and ten Australia franchises at December 31, 2018. The Australia franchises operate under the Murray Pest Control and Scientific Pest Management names.

International and domestic franchising revenue was less than 1% of the Company’s revenues for 2019. Orkin had 147 and 133 franchises (domestic and international) at December 31, 2019 and 2018, respectively. The Company had 84 Critter Control franchises at December 31, 2019, up 4 from 2018. Revenue from franchising was up 3.2% in 2019 compared to 2018 as the Company continued to expand Orkin’s international footprint and recognition of initial franchise fees.

Cost of Services Provided

For the twelve months ended December 31, 2019, cost of services provided increased $99.2 million or 11.1%, compared to the twelve months ended December 31, 2018. Gross margin for the year decreased to 50.7% for 2019 compared to 50.9% for 2018 due to increased participation rates in our enhanced 401(k) match to employees and an increase in group insurance premiums in 2019. Integration of acquisitions resulted in slight increases in service salaries percentages.

Depreciation and Amortization

 

For the twelve months ended December 31, 2019, depreciation and amortization increased $14.3 million, or 21.4% compared to the twelve months ended December 31, 2018. The dollar increase was primarily due to depreciation increasing $6.3 million or 20.7% from the depreciation of acquired and purchased assets and depreciation from various IT related projects. Amortization of intangible assets increased $8.0 million or 22.1% for 2019 due to the additional amortization of customer contracts from several acquisitions over the last year, including a full year of OPC Services and Aardwolf Pestkare, acquired in early and mid-2018, respectively, and the 2019 acquisition of Clark Pest Control in April, as well as several smaller foreign and domestic companies.

Sales, General and Administrative

For the twelve months ended December 31, 2019, sales, general and administrative (SG&A) expenses increased $72.7 million, or 13.2% compared to the twelve months ended December 31, 2018. SG&A increased to 30.9% of revenues for the year ended December 31, 2019 compared to 30.2% in 2018. The Company incurred higher than normal expenses in 2019 related to acquisition preparation and integration as well as expenses related to the pension settlement activities. The enhanced 401(k) match enticed more of the Company’s workforce to save for their futures. Administrative salaries were up due to increased office headcount and wages. Medical and casualty insurance expenses were up for the year. The Company also had increased use of outside professional services in IT projects as well as other projects.

Gain on Sales of assets, Net

Gain on sales of assets, net decreased to $0.6 million for the year ended December 31, 2019 compared to $0.9 million in 2018. The Company recognized gains from the sale of owned vehicles and owned property in 2019 and 2018. 

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Interest Expense, Net

Interest expense, net for the year ended December 31, 2019 was $6.9 million, driven largely by new borrowings to fund acquisitions, among other things. For the year ended December 31, 2018, the Company earned $0.2 million in net interest income on cash balances in the Company’s various cash accounts.

Taxes

 

The Company’s effective tax rate was 22.1% in 2019 compared to 25.4% in 2018, due primarily to state and foreign income taxes and beneficial adjustments related to the pension settlement.

 

Liquidity and Capital Resources

Cash and Cash Flow

Cash from operating activities is the principal source of cash generation for our businesses.

The most significant source of cash in Rollins’ cash flow from operations is customer-related activities, the largest of which is collecting cash resulting from services sales. The most significant operating use of cash is to pay our suppliers, employees, tax authorities and others for a wide range of material and services.

The Company’s cash and cash equivalents at December 31, 2019, 2018, and 2017 were $94.3 million, $115.5 million, and $107.1 million, respectively.

             
   (in thousands) 
Years ended December 31,  2019   2018   2017 
Net cash provided by operating activities  $309,188   $286,272   $235,370 
Net cash used in investing activities   (455,107)   (101,375)   (154,175)
Net cash used in financing activities   127,655    (162,283)   (130,263)
Effect of exchange rate on cash   (2,945)   (14,179)   13,333 
Net increase(decrease) in cash and cash equivalents  $(21,209)  $8,435   $(35,735)

 

Cash Provided by Operating Activities

The Company’s operations generated cash of $309.2 million for the year ended December 31, 2019 primarily from net income of $203.3 million, compared with cash provided by operating activities of $286.3 million in 2018 and $235.4 million in 2017. The Company believes its current cash and cash equivalents balances, future cash flows expected to be generated from operating activities, available borrowings under its $175.0 million revolving credit facility and $250.0 million term loan facility will be sufficient to finance its current operations and obligations, and fund expansion of the business for the foreseeable future.

The Company settled its obligations under the Rollins, Inc. Pension Plan without making any additional contributions during the years ended December 31, 2019, 2018 or 2017. The plan was fully funded with a prepaid balance. The plan assets exceeded the plan benefit obligations, and $31.8 million remained after the combination of lump sum payments to participants, the purchase of a group annuity contract, and payments to the Pension Benefit Guaranty Corporation. The Company has evaluated the ERISA allowable opportunities for utilization of the excess pension assets including funding other employee benefits. The Company used $11.0 million of the $31.8 million to fund its 401(k) match obligation during the year ended December 31, 2019, and plans to continue funding future benefit plan obligations, with a possible reversion of any remaining pension assets to the Company per ERISA regulations.

The Company has one small remaining pension in one of its wholly-owned subsidiaries and made a contribution of $0.1 million during the year ended December 31, 2019. No contributions were made during 2018 or 2017. While the Company’s management does not expect to make a contribution to its remaining pension plan during fiscal year 2020, additional Plan contributions, if any, will not have a material effect on the Company’s financial position, results of operations or liquidity.

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Cash Used in Investing Activities

The Company used $455.1 million in investing activities for the year ended December 31, 2019, compared to $101.4 million and $154.2 million during 2018 and 2017, respectively, and of that, invested approximately $27.1 million in capital expenditures during 2019 compared to $27.2 million and $24.7 million during 2018 and 2017, respectively. Capital expenditures for the year consisted primarily of property purchases, equipment replacements and technology related projects. The Company expects to invest between $28 million and $30 million in 2020 in capital expenditures. During 2019, the Company and its subsidiaries acquired Clark Pest Control as well as several other small to mid-sized companies for a total of $430.6 million compared to $76.8 million and $130.2 million in acquisitions during 2018 and 2017, respectively. The expenditures for the Company’s acquisitions were funded through existing cash balances, borrowings on our line of credit, a term loan, and other operating cash flows. The Company continues to seek new acquisitions.

Cash From Financing Activities

The Company generated cash of $127.7 million from financing activities for the year ended December 31, 2019, compared to using $162.3 million and $130.3 million during 2018 and 2017, respectively. The Company borrowed $291.5 million throughout 2019, net of repayments, primarily to fund the investing activities notes above. A total of $153.8 million was paid in cash dividends ($0.47 per share) during the year ended December 31, 2019 including a special dividend paid in December 2019 of $0.05 per share, compared to $152.7 million in cash dividends paid ($0.47 per share) during the year ended December 31, 2018, including a special dividend paid in December 2018 of $0.09 per share and $122.0 million paid in cash dividends ($0.37 per share) during the year ended December 31, 2017, including a special dividend paid in December 2017 of $0.07 per share.

The Company did not purchase shares on the open market during the years ended December 31, 2019, 2018 and 2017. There remain 7.6 million shares, adjusted for the December 10, 2018 three-for-two stock split, authorized to be repurchased under prior Board approval. The Company repurchased $10.0 million, $9.5 million, and $8.2 million of common stock for the years ended December 31, 2019, 2018 and 2017, respectively, from employees for the payment of taxes on vesting restricted shares.

The Company’s $94.3 million of total cash at December 31, 2019 is primarily cash held at various banking institutions. Approximately $74.1 million is held in cash accounts at international bank institutions and the remaining $20.2 million is primarily held in Federal Deposit Insurance Corporation (“FDIC”) insured non-interest-bearing accounts at various domestic banks which at times may exceed federally insured amounts.

The Company’s international business is expanding, and we intend to continue to grow the business in foreign markets in the future through reinvestment of foreign deposits and future earnings as well as acquisitions of unrelated companies. Repatriation of cash from the Company’s foreign subsidiaries is not a part of the Company’s current business plan.

Rollins maintains adequate liquidity and capital resources, without regard to its foreign deposits, that are directed to finance domestic operations and obligations and to fund expansion of its domestic business.

 

For Information regarding our Revolving Credit Agreement see Note 4 – Debt of the Notes to Financial Statements (Part II, Item 8 of this Form 10-K).

Litigation

For discussion on the Company’s legal contingencies, see Note 15 – Commitments and Contingencies to the accompanying financial statements.

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Off Balance Sheet Arrangements, Contractual Obligations and Contingent Liabilities and Commitments

The Company has no material off balance sheet arrangements.

The impact that the Company’s contractual obligations as of December 31, 2019 are expected to have on our liquidity and cash flow in future periods is as follows:

   Payments due by period 
Contractual obligations (in thousands)  Total   Less than
1 year		   2-3 years   4-5 years   More than
5 years		 
Line of credit  $101,500   $—   $—   $101,500   $— 
Revolver Term Loan   190,000    12,500    35,938    141,562    — 
Acquisition contingent payments   21,434    14,005    7,429    —    — 
Acquisition holdbacks   27,697    16,477    11,220    —    — 
Non-cancelable operating leases   219,381    72,916    98,134    31,708    16,623 
Non compete agreements   323    323    —    —    — 
Other notes payable   19    19    —    —    — 
Unrecognized Tax Positions (1)   844    —    844    —    — 
Total (2)  $561,198   $116,240   $153,565   $274,770   $16,623 
1.These amounts represent expected payments with interest for unrecognized tax benefits as of December 31, 2019.
2.Minimum pension funding requirements are not included as funding will not be required.

Critical Accounting Policies and Estimates

The Company views critical accounting policies and estimates to be those that are very important to the portrayal of our financial condition and results of operations, and that require management’s most difficult, complex or subjective judgments. The circumstances that make these judgments difficult or complex relate to the need for management to make estimates about the effect of matters that are inherently uncertain. We believe our critical accounting policies to be as follows:

Accrual for Termite Contracts—The Company maintains an accrual for termite claims representing the estimated costs of reapplications, repairs and associated labor and chemicals, settlements, awards and other costs relative to termite control services. Factors that may impact future costs include termiticide life expectancy and government regulation. It is significant that the actual number of claims has decreased in recent years due to changes in the Company’s business practices. However, it is not possible to precisely predict future significant claims. Accruals for termite contracts are included in other current liabilities and long-term accrued liabilities on the Company’s consolidated statements of financial position.

Accrued Insurance—The Company retains, up to specified limits, certain risks related to general liability, workers’ compensation and vehicle liability. Risks above specified limits are managed through either high deductible insurance or a non-affiliated group captive insurance member arrangement. The estimated costs of existing and future claims under the retained loss program are accrued based upon historical trends as incidents occur, whether reported or unreported (although actual settlement of the claims may not be made until future periods) and may be subsequently revised based on developments relating to such claims. The Company contracts with an independent third-party actuary on a semi-annual basis to provide the Company an estimated liability based upon historical claims information. The actuarial study is a major consideration in establishing the reserve, along with management’s knowledge of changes in business practice and existing claims compared to current balances. Management’s judgment is inherently subjective as a number of factors are outside management’s knowledge and control. Additionally, historical information is not always an accurate indication of future events. The Company continues to be proactive in safety and risk management to develop and maintain ongoing programs to reduce claims. Initiatives that have been implemented include required pre-employment screening and ongoing motor vehicle record review for all drivers, post-offer physicals for new employees, pre-hire, random and post incident drug testing, increased driver training and post-injury nurse triage for work-related injuries.

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Revenue Recognition— the Company’s Revenue recognition policy is to recognize revenue upon transfer of control of promised products or services to customers in an amount that reflects the consideration we expect to receive in exchange for those products or services. We enter into contracts that can include various combinations of products and services, each of which are distinct and accounted for as separate performance obligations. Revenue is recognized net of allowances for returns and any taxes collected from customers, which are subsequently remitted to governmental authorities.

More on the Company’s revenue recognition policy can be found in the Company’s Notes to the Consolidated Financial Statements, Note 1 – Summary of Significant Accounting Policies with the heading Revenue Recognition.

Contingency Accruals—The Company is a party to legal proceedings with respect to matters in the ordinary course of business. In accordance with the Financial Accounting Standards Board (“FASB”) Accounting Standards Codification (“ASC”) Topic 450 “Contingencies,” Management estimates and accrues for its liability and costs associated with the litigation. Estimates and accruals are determined in consultation with outside counsel. Because it is not possible to accurately predict the ultimate result of the litigation, judgments concerning accruals for liabilities and costs associated with litigation are inherently uncertain and actual liabilities may vary from amounts estimated or accrued. However, in the opinion of management, the outcome of the litigation will not have a material adverse impact on the Company’s financial condition or results of operations. Contingency accruals are included in other current liabilities and long-term accrued liabilities on the Company’s consolidated statements of financial position.

Defined benefit pension plans — The Company had two defined benefit pension plans; the Rollins, Inc. Defined Benefit Plan and the Waltham Services, LLC Hourly Employee Pension Plan.

The Company ceased all future benefit accruals under the Rollins, Inc. Defined Benefit Plan, in 2005, but remained obligated to provide employees benefits earned through June 2005. During 2018, the Company initiated the process to transition its pension plan to an insurance provider. At December 31, 2018, the Company utilized a termination liability approach. This approach reflected the estimated impact of the distribution of benefits due to a standard termination. Plan liabilities were to be settled through the purchase of annuities from an insurance provider or through the distribution of lump sum payments to eligible participants that elected to receive such a form of payment. Discount rates of 3.90% per year for participants in pay status and 4.11% per year for participants with deferred benefits were selected by the plan sponsor to determine the benefit obligation resulting from plan termination annuity purchases. The discount rates reflected the single effective interest rate that produced the same present value as that produced when the expected future cash flows for participants expected to elect an annuity were discounted with the FTSE Yield Curve (formerly Citigroup) as of the measurement date. To determine the benefit obligation resulting from plan termination lump sum payments, the expected future cash flows for lump sum eligible participants, determined with the IRC 417(e) Mortality Table for 2019, were discounted with the IRC 417(e) segment interest rates for the month of November 2018 (3.43%, 4.46%, and 4.88%). Only 50% of active, 30% of deferred vested, and 25% of retired participants that were eligible to receive a lump sum distribution of their pension benefit upon plan termination, were assumed to elect this form of payment.

The plan was settled during 2019 through a combination of lump sum payments to participants, the purchase of a group annuity contract, and payments to the Pension Benefit Guaranty Corporation.

The Company’s sole remaining defined benefit pension plan is the Waltham Services, LLC Hourly Employee Pension Plan. This Plan was amended, effective September 1, 2018, to freeze future benefit accruals for all participants. The Company accounts for these defined benefit plans in accordance with the FASB ASC Topic 715 “Compensation- Retirement Benefits,” and engages an outside actuary to calculate its obligations and costs. With the assistance of the actuary, the Company evaluates the significant assumptions used on a periodic basis including the estimated future return on plan assets, the discount rate, and other factors, and makes adjustments to these liabilities as necessary.

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The Company chooses an expected rate of return on plan assets based on historical results for similar allocations among asset classes, the investments strategy, and the views of our investment adviser. Differences between the expected long-term return on plan assets and the actual return are amortized over future years. Therefore, the net deferral of past asset gains or losses ultimately affects future pension expense. The Company’s assumption for the expected return on plan assets is 7.0% which is unchanged from the prior year.

Waltham Services, LLC Hourly Employees Pension Plan utilizes a yield curve approach. The approach utilizes an economic model whereby the Company’s expected benefit payments over the life of the plans is forecast and then compared to a portfolio of corporate bonds that will mature at the same time that the benefit payments are due in any given year. The economic model then calculates the one discount rate to apply to all benefit payments over the life of the plan which will result in the same total lump sum as the payments from the corporate bonds. The discount rate was 4.70% as of December 31, 2019 compared to 4.05% in both 2018 and 2017. A higher discount rate decreases the present value of benefit obligation.

As set forth in Note 16 to the Company’s financial statements, included among the asset categories for the Plan’s investments are real estate, tactical composite and alternative investments comprised of investments in real estate and hedge funds. These investments are categorized as investments at net asset value (“NAV”) and are valued using significant non-observable inputs which do not have a readily determinable fair value. In accordance with Accounting Standards Update (“ASU”) No. 2009-12 “Investments In Certain Entities That Calculate Net Asset Value per Share (Or Its Equivalent),” these investments are valued based on the net asset value per share calculated by the funds in which the plan has invested. These valuations are subject to judgments and assumptions of the funds which may prove to be incorrect, resulting in risks of incorrect valuation of these investments. The Company seeks to mitigate against these risks by evaluating the appropriateness of the funds’ judgments and assumptions by reviewing the financial data included in the funds’ financial statements for reasonableness.

The Waltham Services, LLC Hourly Employee Pension Plan had a net pension liability of $0.8 million and $0.6 million at December 31, 2019 and 2018 respectively. The recorded change within accumulated other comprehensive income increased stockholders’ equity by $75.6 million before tax and $45.9 million after tax, driven mainly by the Rollins, Inc. Defined Benefit Plan settlement.

Recent Accounting Guidance

See Note 1 - Summary of Significant Accounting policies of the Notes to Financial Statements (Part II, Item 8 of this Form 10-K) for further discussion.

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Forward-Looking Statements

This Annual Report contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements include statements regarding (i) management’s belief that the Company competes favorably with competitors; (ii) our belief that our operations’ substantially comply with applicable federal and state environmental laws and regulations and that such compliance has had no material adverse effect on our operations to date; (iii) our maintenance of supplies is sufficient to fulfill our immediate needs and to alleviate potential short-term shortages in such supplies; (iv) any environmental remediation costs estimated to be incurred are not material to our financial condition or operating results, (v) the adequacy of our facilities to meet our future needs; (vi) the outcome of litigation, as discussed in the Legal Proceedings section and elsewhere and our belief that such litigation will not have a material adverse effect on our financial condition, results of operations or liquidity; (vii) the belief that we have adequate liquid assets, funding sources and insurance accruals to satisfy any claims; (viii) our expectation to continue our payment of cash dividends; (ix) plans regarding future acquisitions and franchise expansions, including our belief that acquisitions have been and may continue to be an important element of our business strategy; (x) the adequacy of our resources and borrowings to fund operations, obligations, and expansions; (xi) plans to continue funding future defined benefit plan obligations with a possible reversion of any remaining pension assets to us in compliance with ERISA regulations; (xii) our belief that the Company will not make a contribution to its remaining pension plan during fiscal year 2020; (xiii) our belief that any potential additional plan pension plan contributions will not have a material effect on our financial position, results of operations or liquidity; (xiv) our projected 2020 capital expenditures; (xv) the plans to grow the business in foreign markets through reinvestment of foreign deposits and future earnings and through acquisitions of unrelated companies with no expectation of repatriation of cash from our foreign subsidiaries; (xvi) our expectation that we will maintain compliance with the covenants contained in our Revolving Credit Agreement throughout 2020; (xvii) the impact and amount of our contractual obligations; (xviii) our expectations regarding termite claims and factors that impact future costs from those claims; (xix) the expected cost of termite renewals; (xx) the expected collectability of accounts receivable; (xxi) our belief that our tax positions are fully supportable; (xxii) expectations and plans regarding any losses from franchisees; (xxiii) the impact of recent accounting pronouncements; (xxiv) and interest rate risks and foreign exchange rate risk on our financial position, results of operations and liquidity; (xxv) our ability to utilize all of our foreign net operating losses and the possibility that the Company’s unrecognized tax benefits will decrease in the next 12 months; (xxvi) our estimation regarding an interest rate reclassification in the next 12 months; (xxvii) our reasonable certainty that we will exercise the renewal options on our operating leases; (xxviii) expectations regarding the recognition of compensation costs related to time-lapse restricted shares; (xxix) our estimation that the allowance for credit losses reported in our consolidated balance sheet will decrease by an immaterial amount upon the adoption of ASU 2016-13; (xxx) the impact of foreign interest and exchange rate fluctuation on the value of our cash receipts and payments in terms of our functional currency; (xxxi) our belief that maintaining and enhancing our brands increases our ability to enter new markets and launch new and innovative services that better serve the needs of our customers (xxxii) the maintenance of adequate liquidity and capital resources, without regard to its foreign deposits, that are directed to finance domestic operations and obligations and to fund expansion of our domestic business; (xxxiii) our ability to be proactive in safety and risk management to develop and maintain ongoing programs to reduce claims; and (xxxiv) our expected return on plan assets. Our actual results could differ materially from those indicated by the forward-looking statements because of various risks, timing and uncertainties including, without limitation, the failure to maintain and enhance our brands and develop a positive client reputation; possibility of an adverse ruling against us in pending litigation; general economic conditions; unsuccessful expansion into international markets; general market risk; our inability to attract and retain skilled workers; changes in industry practices or technologies; the unauthorized access of personal, financial, or other data or information about our customers, employees, third parties, or of our proprietary confidential information; the degree of success of our termite process reforms and pest control selling and treatment methods; the unauthorized access of personal, financial, or other data or information about our customers, employees, third parties, or of our proprietary confidential information; our ability to identify and integrate potential acquisitions; climate and weather trends; competitive factors and pricing practices; potential increases in labor costs; changes in various government laws and regulations, including environmental regulations; and any actions taken by our franchisees, subcontractors, and vendors that could harm our business. All of the foregoing risks and uncertainties are beyond our ability to control, and in many cases we cannot predict the risks and uncertainties that could cause our actual results to differ materially from those indicated by the forward-looking statements. The Company does not undertake to update its forward-looking statements.

 

Item 7A.Quantitative and Qualitative Disclosures about Market Risk

Market Risk

The Company maintained an investment portfolio (included in cash and cash equivalents) subject to short-term interest rate risk exposure. The Company is subject to interest rate risk exposure through borrowings on its $175.0 million revolving credit facility and $250.0 million term loan facility. As of December 31, 2019, the revolving commitment had outstanding borrowings of $101.5 million and the term loan had outstanding borrowings of $190.0 million. Additionally, the Company maintained $32.9 million in Letters of Credit. These letters of credit are required by the Company’s fronting insurance companies and/or certain states, due to the Company’s self-insured status, to secure various workers’ compensation and casualty insurance contracts coverage. The Company believes that it has adequate liquid assets, funding sources and insurance accruals to accommodate such claims. The Company is also exposed to market risks arising from changes in foreign exchange rates. The Company believes that this foreign exchange rate risk will not have a material impact upon the Company’s results of operations going forward. For a discussion of the Company’s activities to manage risks relative to fluctuations in foreign currency exchange rates, see Note 11 to the accompanying financial statements.

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MANAGEMENT’S REPORT ON INTERNAL CONTROLS OVER FINANCIAL REPORTING

To the Stockholders of Rollins, Inc.:

The management of Rollins, Inc. is responsible for establishing and maintaining adequate internal control over financial reporting for the Company. Rollins, Inc. maintains a system of internal accounting controls designed to provide reasonable assurance, at a reasonable cost, that assets are safeguarded against loss or unauthorized use and that the financial records are adequate and can be relied upon to produce financial statements in accordance with accounting principles generally accepted in the United States of America. The internal control system is augmented by written policies and procedures, an internal audit program and the selection and training of qualified personnel. This system includes policies that require adherence to ethical business standards and compliance with all applicable laws and regulations.

Under the supervision and with the participation of our management, including our principal executive officer and principal financial officer, we conducted an evaluation of the effectiveness of the design and operation of internal controls over financial reporting, as of December 31, 2019 based on criteria established in the 2013 Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission. We have elected to exclude our wholly-owned subsidiary, Clark Pest Control of Stockton, Inc, a 2019 acquisition, from Management’s evaluation of Internal Controls over Financial Reporting as of December 31, 2019. This acquisition constituted 21.8% of total assets as of December 31, 2019 and 4.7% of revenues for the year then ended. Refer to Notes 1 and 2 in the consolidated financial statements for further discussion of this acquisition and its impact on Rollins, Inc.’s financial statements. Management has commenced evaluation of the design of the internal control environment and expects to include this entity in evaluation of ICFR effective December 31, 2020. Based on this evaluation, management’s assessment is that Rollins, Inc. maintained effective internal control over financial reporting as of December 31, 2019.

The independent registered public accounting firm, Grant Thornton LLP has audited the consolidated financial statements as of and for the year ended December 31, 2019, and has also issued their report on the effectiveness of the Company’s internal control over financial reporting, included in this report on page 24.

     
/s/ Gary W. Rollins   /s/ Paul E. Northen

Gary W. Rollins

 

Vice Chairman and Chief Executive Officer

  

Paul E. Northen

 

Senior Vice President, Chief Financial Officer and Treasurer

Atlanta, Georgia

February 28, 2020

23
 

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM ON INTERNAL CONTROL OVER FINANCIAL REPORTING

Board of Directors and Stockholders’

Rollins, Inc.

 

Opinion on internal control over financial reporting

We have audited the internal control over financial reporting of Rollins, Inc. (a Delaware corporation) and subsidiaries (the “Company”) as of December 31, 2019, based on criteria established in the 2013 Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”). In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2019, based on criteria established in the 2013 Internal Control—Integrated Framework issued by COSO.

 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the consolidated financial statements of the Company as of and for the year ended December 31, 2019, and our report dated February 28, 2020 expressed an unqualified opinion on those financial statements.

 

Basis for opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Controls over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

 

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

 

Our audit of, and opinion on, the Company’s internal control over financial reporting does not include the internal control over financial reporting of Clark Pest Control of Stockton, Inc., a wholly-owned subsidiary, whose financial statements reflect total assets and revenues constituting 21.8 and 4.7 percent, respectively, of the related consolidated financial statement amounts as of and for the year ended December 31, 2019. As indicated in Management’s Report, Clark Pest Control of Stockton, Inc. was acquired during 2019. Management’s assertion on the effectiveness of the Company’s internal control over financial reporting excluded internal control over financial reporting of Clark Pest Control of Stockton, Inc.

 

Definition and limitations of internal control over financial reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

 

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

  

/s/ GRANT THORNTON LLP                  

 

Atlanta, Georgia

 

February 28, 2020 

24
 

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM ON CONSOLIDATED FINANCIAL STATEMENTS AND SCHEDULE

Board of Directors and Stockholders’

Rollins, Inc.

 

Opinion on the financial statements

We have audited the accompanying consolidated statements of financial position of Rollins, Inc. (a Delaware corporation) and subsidiaries (the “Company”) as of December 31, 2019 and 2018, the related consolidated statements of income, comprehensive earnings, stockholders’ equity, and cash flows for each of the three years in the period ended December 31, 2019, and the related notes and financial statement schedule included under item 15(a) (collectively referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2019 and 2018, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2019, in conformity with accounting principles generally accepted in the United States of America.

 

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the Company’s internal control over financial reporting as of December 31, 2019, based on criteria established in the 2013 Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”), and our report dated February 28, 2020 expressed an unqualified opinion.

 

Change in accounting principle

As discussed in Note 1 to the consolidated financial statements, the Company has changed its method of accounting for leases as of January 1, 2019, due to the adoption of Accounting Standards Codification Topic 842, Leases.

 

Basis for opinion

These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

 

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

 

Critical audit matters

The critical audit matters communicated below are matters arising from the current period audit of the financial statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.

 

Business Combinations – Acquisition of Clark Pest Control of Stockton, Inc.

As described further in Notes 1 and 2 to the Company’s consolidated financial statements, the company completed the acquisition of Clark Pest Control of Stockton, Inc. (“Clark”) on April 30, 2019. The Company allocated the purchase price to the identifiable intangible assets acquired based on their respective fair values. We identified the Company’s determination of the fair value of the identified intangible assets acquired in the Clark acquisition as a critical audit matter.

 

The principal considerations for our determination that the fair value of identified intangible assets in the acquisition of Clark is a critical audit matter are because of the significant estimates management makes to determine their fair value. This requires a high degree of auditor judgment and an increased extent of effort, including the need to involve our valuation specialists, when performing audit procedures to evaluate the reasonableness of management’s assumptions related to the discount rates, customer attrition, and revenue growth projections.

 

Our audit procedures related to the determination of the fair value of acquired intangible assets in the Clark acquisition included the following, among others. We tested the effectiveness of controls relating to the accounting for the Clark acquisition, which included the models used to determine the fair value of major classes of intangible assets along with any contingent consideration liabilities. We inspected the purchase agreement for this acquisition. We utilized valuation specialists to assess the reasonableness of the significant assumptions utilized by management within the models. We recalculated the calculation and support for the opening entry and subsequent recording of the entry for the Clark acquisition.

25
 

Accrued Insurance

As described further in Note 1 to the financial statements, Rollins, Inc. (the “Company”) retains, up to certain policy-specified limits, certain risks related to general liability, workers’ compensation, and vehicle and equipment liability costs. The estimated costs of existing and future claims under the retained loss program are accrued based upon historical trends as incidents occur, whether reported or unreported (although actual settlement of the claims may not be made until future periods) and may be subsequently revised based on developments relating to such claims. We identified accrued insurance reserves and related expenses (“accrued insurance”) as a critical audit matter.

 

The principal considerations for our determination that accrued insurance is a critical audit matter are that the accrual for accrued insurance has higher risk of estimation uncertainty due to the loss development factors and inherent assumptions in actuarial methods used in determining the required reserves. The estimation uncertainty and complexity of the actuarial methods utilized resulted in auditor judgment when assessing if management’s accrual for accrued insurance was determined utilizing a reasonable basis and was materially correct.

 

Our audit procedures related to the accrued insurance reserves included the following, among others:

 

•We utilized a specialist in evaluating management’s methods and assumptions to ensure the methods provided a reasonable basis for determining reserves including selected loss development factors.
•We performed a retrospective review of prior projections to current projections to validate that changes in estimated ultimate losses were reasonable.
•We reconciled claims data to the actuarial information and tested a sample of underlying claims through review of accident reports, insurance claims and legal records to validate information utilized by management in developing the accrual for accrued insurance was complete and accurate.
•We tested the design and operating effectiveness of key controls relating to accrued insurance, including, but not limited to, controls to (1) validate that claims were reported and submitted accurately and timely, and (2) internal claims data were reconciled to claims data maintained by the third party administrator and submitted to the Company’s actuary to validate information utilized by management in developing the accrual for accrued insurance was complete and accurate.

 

Implementation of ASC 842

As more fully described in Note 1 to the financial statements, the Company adopted ASC 842, Leases, as of January 1, 2019 which resulted in the recognition of a right-of-use asset (“ROU asset”) and a lease liability for operating leases (other than leases that meet the definition of a short-term lease), at the commencement of the lease term. The liability is equal to the present value of future lease payments. The asset will be based on the liability, subject to certain adjustments, including initial direct costs and lessor provided incentives. We identified adoption of ASC 842 as a critical audit matter driven primarily by the significant judgment in establishing the lease liability and ROU asset – specifically the discount rate to apply to the future lease payments.

 

We identified the adoption of ASC 842 as a critical audit matter because it is a substantial change in accounting for leases and as such requires significant auditor judgment in obtaining sufficient and appropriate audit evidence related to management’s determination of the lease liability and ROU asset and their selection of a discount rate to be applied to future lease payments.

 

Our audit procedures related to the adoption of ASC 842 include the following, among others. We tested the design and operating effectiveness of controls relating to the initial adoption of ASC 842 and ongoing accounting for new leases obtained during the period. We evaluated the independent auditor’s report on operating effectiveness of controls at the Company’s third party lease software vendor, which included testing the design and operating effectiveness of the relevant user controls due to the Company’s reliance on the third party software to appropriately calculate the related ROU asset and lease liability. We verified the completeness of the population of leases that management evaluated as part of the initial impact of adoption and the on-going accounting. We inspected a sample of lease contracts, validated the relevant inputs to the lease software, and recalculated the software’s calculation of the ROU asset and lease liability. We performed procedures to evaluate the appropriateness of the discount rate used by the Company in establishing the ROU asset and lease liability, which included the use of a specialist to evaluate the reasonableness of the discount rate used by management in the initial measurement of the lease liability.

 

/s/ GRANT THORNTON LLP                   

 

We have served as the Company’s auditor since 2004.

 

Atlanta, Georgia

 

February 28, 2020 

26
 

Item 8.Financial Statements and Supplementary Data

CONSOLIDATED STATEMENTS OF FINANCIAL POSITION        
Rollins, Inc. and Subsidiaries        
(in thousands except share information)        
         
December 31,  2019   2018 
ASSETS          
Cash and cash equivalents  $94,276   $115,485 
Trade receivables, net of allowance for doubtful accounts of $16,699 and $13,285, respectively   122,766    104,016 
Financed receivables, short-term, net of allowance for doubtful accounts of $1,675 and $1,845, respectively   22,267    18,454 
Materials and supplies   19,476    15,788 
Other current assets   51,002    32,278 
Total current assets   309,787    286,021 
Equipment and property, net   195,533    136,885 
Goodwill   572,847    368,481 
Customer contracts, net   273,720    178,075 
Trademarks and tradenames, net   102,539    54,140 
Other intangible assets, net   10,525    11,043 
Operating lease, right-of-use assets, net   200,727    — 
Financed receivables, long-term, net of allowance for doubtful accounts of $1,284 and $1,536 respectively   30,792    28,227 
Benefit plan assets   21,565    — 
Prepaid pension   —    5,274 
Deferred income taxes   2,180    6,915 
Other assets   24,161    19,063 
Total assets  $1,744,376   $1,094,124 
LIABILITIES          
Accounts payable  $35,234   $27,168 
Accrued insurance   30,441    27,709 
Accrued compensation and related liabilities   81,943    77,741 
Unearned revenues   122,825    116,005 
Operating lease liabilities-current   66,117    — 
Current portion of long-term debt   12,500    — 
Other current liabilities   60,975    50,406 
Total current liabilities   410,035    299,029 
Accrued insurance, less current portion   34,920    33,867 
Operating lease liabilities, less current portion   135,651    — 
Long-term debt   279,000    — 
Deferred income tax liability   9,927    — 
Long-term accrued liabilities   59,093    49,320 
Total liabilities   928,626    382,216 
Commitments and contingencies          
STOCKHOLDERS' EQUITY          
Preferred stock, without par value; 500,000 shares authorized, zero shares issued   —    — 
Common stock, par value $1 per share; 550,000,000 shares authorized, 327,430,846 and 327,308,079 shares issued and outstanding, respectively   327,431    327,308 
Paid in capital   89,413    85,386 
Accumulated other comprehensive loss   (21,109)   (71,078)
Retained earnings   420,015    370,292 
Total stockholders' equity   815,750    711,908 
Total liabilities and stockholders' equity  $1,744,376   $1,094,124 
           

The accompanying notes are an integral part of these consolidated financial statements.

27
 

CONSOLIDATED STATEMENTS OF INCOME            
Rollins, Inc. and Subsidiaries            
(in thousands except share information)            
             
Years ended December 31,  2019   2018   2017 
REVENUES               
Customer services  $2,015,477   $1,821,565  $1,673,957 
COSTS AND EXPENSES               
Cost of services provided   993,593    894,437    819,943 
Depreciation and amortization   81,111    66,792    56,580 
Pension settlement loss   49,898    —    — 
Sales, general and administrative   623,379    550,698    503,433 
Gain on sales of assets, net   (581)   (875)   (242)
Interest expense/(income)   6,917    (220)   (259)
TOTAL COSTS AND EXPENSES   1,754,317    1,510,832    1,379,455 
INCOME BEFORE INCOME TAXES   261,160    310,733    294,502 
PROVISION FOR INCOME TAXES               
Current   65,041    71,442    96,742 
Deferred   (7,228)   7,628    18,636 
TOTAL PROVISION FOR INCOME TAXES   57,813    79,070    115,378 
NET INCOME   203,347    231,663    179,124 
 INCOME PER SHARE - BASIC  $0.62   $0.71   $0.55 
INCOME PER SHARE - DILUTED  $0.62   $0.71   $0.55 
Weighted average shares outstanding - basic   327,477    327,291    326,982 
Weighted average shares outstanding - diluted   327,477    327,291    326,982 
DIVIDENDS PAID PER SHARE  $0.47   $0.47   $0.37 

 

The accompanying notes are an integral part of these consolidated financial statements

28
 
CONSOLIDATED STATEMENTS OF COMPREHENSIVE EARNINGS            
Rollins, Inc. and Subsidiaries            
(in thousands)            
             
Years ended December 31,  2019   2018   2017 
NET INCOME  $203,347   $231,663   $179,124 
OTHER COMPREHENSIVE EARNINGS/(LOSS)               
Pension and other postretirement benefit plans, net of tax   45,896    (11,050)   14,159 
Foreign currency translation adjustments   4,350    (14,072)   9,960 
Interest rate swap, net of tax   (277)   —    — 
Other comprehensive earnings/(loss)   49,969    (25,122)   24,119 
COMPREHENSIVE EARNINGS  $253,316   $206,541   $203,243 

 

The accompanying notes are an integral part of these consolidated financial statements

29
 
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY            
Rollins, Inc. and Subsidiaries            
(in thousands)            
                                 
   Common Stock   Treasury        Accumulated         
   Shares   Amount   Shares   Amount   Paid-
In-Capital		   Other
Comprehensive
Income (Loss)		   Retained
Earnings		   Total 
Balance at December 31, 2016   326,688   $326,688    —   $—   $77,452   $(70,075)  $234,480   $568,545 
Net Income                  —              179,124    179,124 
Other comprehensive income                                        
Pension liability adjustment, net of tax                            14,159         14,159 
Foreign currency translation adjustments                            9,960         9,960 
Cash dividends                                 (122,017)   (122,017)
Stock compensation   651    651              11,965         (217)   12,399 
Employee stock buybacks   (351)   (351)             (8,012)        117    (8,246)
Balance at December 31, 2017   326,988   $326,988    —   $—   $81,405   $(45,956)  $291,487   $653,924 
Net Income                  —              231,663    231,663 
Other comprehensive income                                        
Pension liability adjustment, net of tax                            (11,050)        (11,050)
Foreign currency translation adjustments                            (14,072)        (14,072)
Cash dividends                                 (152,742)   (152,742)
Stock compensation   605    605              13,323         (202)   13,726 
Employee stock buybacks   (285)   (285)             (9,342)        86    (9,541)
Balance at December 31, 2018   327,308   $327,308    —   $—   $85,386   $(71,078)  $370,292   $711,908 
Impact of adoption of ASC 842                                 212    212 
Net Income                  —              203,347    203,347 
Other comprehensive income                                        
Pension settlement loss, net of tax                            46,022         46,022 
Pension liability adjustment, net of tax                            (126)        (126)
Foreign currency translation adjustments                            4,350         4,350 
Interest rate swaps, net of tax                            (277)        (277)
Cash dividends                                 (153,836)   (153,836)
Stock compensation   387    387              13,772              14,159 
Employee stock buybacks   (264)   (264)             (9,745)             (10,009)
Balance at December 31, 2019   327,431   $327,431    —   $—   $89,413   $(21,109)  $420,015   $815,750 
                                         

The accompanying notes are an integral part of these consolidated financial statements.

30
 
CONSOLIDATED STATEMENTS OF CASH FLOWS            
Rollins, Inc. and Subsidiaries            
(in thousands)            
             
Years ended December 31,  2019   2018   2017 
OPERATING ACTIVITIES               
Net Income  $203,347   $231,663   $179,124 
Adjustments to reconcile net income to net cash provided by operating activities:               
Depreciation, amortization and other non-cash charges   79,544    64,675    55,533 
Pension settlement loss   49,898    —    — 
Provision for deferred income taxes   (7,228)   7,628    18,636 
Stock based compensation expense   14,159    13,726    12,399 
Provision for bad debts   15,145    13,606    10,455 
Changes in assets and liabilities:               
Trade accounts receivables and other accounts receivables   (20,151)   (12,549)   (13,661)
Financing receivables   (9,080)   (10,784)   (6,527)
Materials and supplies   (2,151)   (374)   (837)
Other current assets   (14,009)   (7,121)   1,448 
Other non-current assets   6,081    11,329    (5,137)
Accounts payable and accrued expenses   (9,925)   (23,820)   (25,691)
Unearned revenue   5,424    4,901    1,222 
Accrued insurance   1,915    (686)   4,039 
Pension funding   (144)   —    — 
Long-term accrued liabilities   (3,637)   (5,922)   4,367 
Net cash provided by operating activities   309,188    286,272    235,370 
INVESTING ACTIVITIES               
Cash used for acquisitions of companies, net of cash acquired   (430,558)   (76,769)   (130,189)
Capital expenditures   (27,146)   (27,179)   (24,680)
Cash from sale of franchises   617    343    519 
Derivative Investments   104    297    (264)
Proceeds from sale of assets   1,758    1,840    370 
Investment tax credits   118    93    69 
Net cash used in investing activities   (455,107)   (101,375)   (154,175)
FINANCING ACTIVITIES               
Borrowings under term loan   250,000    —    — 
Borrowings under revolving commitment   190,000    —    — 
Repayments of long term debt   (148,500)   —    — 
Payment of dividends   (153,836)   (152,742)   (122,017)
Cash paid for common stock purchased   (10,009)   (9,541)   (8,246)
Net cash provided by/(used in) financing activities   127,655    (162,283)   (130,263)
Effect of exchange rate changes on cash   (2,945)   (14,179)   13,333 
Net increase (decrease) in cash and cash equivalents   (21,209)   8,435    (35,735)
Cash and cash equivalents at beginning of year   115,485    107,050    142,785 
Cash and cash equivalents at end of year  $94,276   $115,485   $107,050 
Supplemental disclosure of cash flow information               
Cash paid for interest  $6,452   $25   $— 
Cash paid for income taxes, net  $75,812   $77,351   $90,702 
Non-cash additions to operating lease right-of-use assets  $75,782   $—   $— 
                

The accompanying notes are an integral part of these consolidated financial statements

31
 

Supplemental Disclosures of Non-Cash Items

Pension—Non-cash decreases/(increases) in the minimum pension liability which were charged/(credited) to other comprehensive income were $75.4  million, ($14.8) million, and $19.0 million in 2019, 2018, and 2017, respectively.

Business Combinations —There were $34.2 million in non-cash acquisitions of assets in business combinations for the year ended December 31, 2019, $18.1 million in 2018 and $34.0 million for 2017. 

 

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2019, 2018, and 2017, Rollins, Inc. and Subsidiaries

 

1.           SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Business Description—Rollins, Inc. (the “Company”), was originally incorporated in 1948, under the laws of the state of Delaware as Rollins Broadcasting, Inc.

The Company is an international service company with headquarters located in Atlanta, Georgia, providing pest and termite control services through its wholly-owned subsidiaries to both residential and commercial customers in the United States, Canada, Australia, Europe, and Asia with international franchises in Mexico, Canada, Central and South America, the Caribbean, the Middle East, Asia, Europe, Africa, and Australia. Services are performed through a contract that specifies the pricing arrangement with the customer.

Orkin, LLC. (“Orkin”), a wholly-owned subsidiary of the Company founded in 1901, is the world’s largest pest and termite control company. It provides customized services from over 400 locations. Orkin either serves customers directly or through franchise operations, in the United States, Canada, Mexico, Central and South America, the Caribbean, the Middle East, Asia, Europe, and Africa providing essential pest control services and protection against termite damage, rodents and insects to homes and businesses, including hotels, food service establishments, food manufacturers, retailers and transportation companies. Orkin operates under the Orkin®, and Orkin Canada® trademarks and the AcuridSM service mark. The Orkin® brand name makes Orkin the most recognized pest and termite company throughout the United States. The Orkin Canada brand name provides similar brand recognition throughout Canada.

Orkin Canada, a wholly-owned subsidiary of Orkin founded in 1952, was acquired by Orkin in 1999. Orkin Canada is Canada’s largest pest control provider and a leader in the development of fast, effective and environmentally responsible pest control solutions.

Western Pest Services (“Western”), a wholly-owned subsidiary of the Company founded in 1928, was acquired by Rollins, Inc. in 2004. Western is primarily a commercial pest control service company and its business complements most of the services Orkin offers, focusing on the northeastern United States.

The Industrial Fumigant Company (“IFC”), a wholly-owned subsidiary of the Company founded in 1937, was acquired by Rollins, Inc. in 2005. IFC is a leading provider of pest management and sanitation services and products to the food and commodity industries.

HomeTeam Pest Defense (“HomeTeam”), a wholly-owned subsidiary of the Company established in 1996, was acquired by Rollins, Inc. in April 2008. At the time of the acquisition, HomeTeam, with its unique Taexx® tubes in the wall pest control system, was recognized as a premier pest control business and ranked as the 4th largest company in the industry. HomeTeam services home builders nationally.

Rollins Australia (“Rollins Australia”), a wholly-owned subsidiary of the Company, acquired Allpest WA (“Allpest”), in February 2014. Allpest was established in 1959 and is headquartered in Perth, Australia. Allpest provides traditional commercial, residential, and termite service as well as consulting services on border protection related to Australia’s biosecurity program and provides specialized services to Australia’s mining and oil and gas sectors.

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Critter Control, a wholly-owned subsidiary of the Company, was acquired by Rollins, Inc. on February 27, 2015. Critter Control was established in 1983 and is headquartered in Traverse City, Michigan. The business is primarily franchised, operating in 40 states and one Canadian province.

Rollins UK was formed as a wholly-owned subsidiary of the Company to acquire Safeguard Pest Control (“Safeguard”) in June 2016. Safeguard is a pest control company established in the United Kingdom in 1991 with a history of providing superior pest control, bird control, and specialist services to residential and commercial customers.

Northwest Pest Control, LLC, a wholly-owned subsidiary of the Company founded in 1951, was acquired by Rollins, Inc. in August 2017. Northwest specializes in residential and commercial termite control, pest control, mosquito control, wildlife services, lawn care, insulation, and HVAC services, focusing on the Southeast United States.

On April 30, 2019, the Company acquired Clark Pest Control of Stockton, Inc. (“Clark Pest Control”) located in Lodi, CA. At the time of the acquisition, Clark Pest Control was a leading pest management company in California and the nation’s 8th largest pest management company according to PCT 100 rankings. Clark Pest Control services its customers from 26 service locations in 2 states. Clark Pest Control recorded revenues of approximately $139.2 million for the fiscal year ended December 31, 2018. The Company’s consolidated statements of income include the results of operations of Clark Pest Control for the period beginning April 30, 2019 through December 31, 2019.

The Company has several smaller wholly-owned subsidiaries that in total make up less than 5% of the Company’s total revenues.

The Company has only one reportable segment, its pest and termite control business. Revenue, operating profit and identifiable assets for this segment, includes the United States, Canada, Australia, Europe, Asia, Mexico, Central and South America, the Caribbean, the Middle East, and Africa. The Company’s results of operations and its financial condition are not reliant upon any single customer, few customers or foreign operations.

Principles of Consolidation—The Company’s Consolidated Financial Statements include the accounts of Rollins, Inc. and the Company’s wholly-owned subsidiaries and have been prepared in accordance with accounting principles generally accepted in the U.S. (“GAAP”). The Company does not consolidate the financial statements of any company in which it has an ownership interest of 50% or less. The Company is not the primary beneficiary of, nor does it have a controlling financial interest in, any variable interest entity. Accordingly, the Company has not consolidated any variable interest entity. The Company reclassified certain prior period amounts, none of which were material, to conform to the current period presentation. All material intercompany accounts and transactions have been eliminated.

Subsequent Events—The Company evaluates its financial statements through the date the financial statements are issued.

Estimates Used in the Preparation of Consolidated Financial Statements—The preparation of the consolidated financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the amounts reported in the accompanying notes and financial statements. Actual results could differ from those estimates.

Revenue Recognition—The Company’s Revenue recognition policy is to recognize revenue upon transfer of control of promised products or services to customers in an amount that reflects the consideration we expect to receive in exchange for those products or services. We enter into contracts that can include various combinations of products and services, each of which are distinct and accounted for as separate performance obligations. Revenue is recognized net of allowances for returns and any taxes collected from customers, which are subsequently remitted to governmental authorities.

Nature of Goods and Services and Performance Obligations

The Company contracts with its customers to provide the following goods and services, each of which is a distinct performance obligation:

Pest control services - Rollins provides pest control services to protect residential and commercial properties from common pests, including rodents and insects. Pest control generally consists of assessing a customer’s property for conditions that invite pests, tackling current infestations, and stopping the life cycle to prevent future invaders. Revenue from pest control services is recognized as services are rendered.

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The Company’s revenue recognition policies are designed to recognize revenues upon satisfaction of the performance obligation at the time services are performed. For certain revenue types, because of the timing of billing and the receipt of cash versus the timing of performing services, certain accounting estimates are utilized. Residential and commercial pest control services are primarily recurring in nature on a monthly, bi-monthly or quarterly basis, while certain types of commercial customers may receive multiple treatments within a given month. In general, pest control customers sign an initial one-year contract, and revenues are recognized at the time services are performed. The Company defers recognition of advance payments and recognizes the revenue as the services are rendered. The Company classifies discounts related to the advance payments as a reduction in revenues.

Termite control services (including traditional and baiting) - Rollins provides both traditional and baiting termite protection services. Traditional termite protection uses “Termidor” liquid treatment and/or dry foam and Orkin foam to treat voids and spaces around the property, while baiting termite protection uses baits to disrupt the molting process termites require for growth and offers ongoing protection. Revenue from initial termite treatment services is recognized as services are provided.

Maintenance/monitoring/inspection - In connection with the initial service offerings, Rollins provides recurring maintenance, monitoring or inspection services to help protect consumer’s property for any future sign of termite activities after the original treatment. This recurring service is a service-type warranty under ASC 606 as it is routinely sold and purchased separately from the initial treatment services and is typically purchased or renewed annually.

Termite baiting revenues are recognized based on the transfer of control of the individual units of accounting. At the inception of a new baiting services contract, upon quality control review of the installation, the Company recognizes revenue for the installation of the monitoring stations, initial directed liquid termiticide treatment and servicing of the monitoring stations. A portion of the contract amount is deferred for the undelivered monitoring performance obligation. This portion is recognized as income on a straight-line basis over the remaining contract term, which results in recognition of revenue that depicts the Company’s performance in transferring control of the service. The allocation of the transaction price to the two deliverables is based on the relative stand-alone selling price. There are no contingencies related to the delivery of additional items or meeting other specified performance conditions. Baiting renewal revenue is deferred and recognized over the annual contract period on a straight-line basis that depicts the Company’s performance in transferring control of the service.

Revenue received for conventional termite renewals is deferred and recognized on a straight-line basis over the remaining contract term that depicts the Company’s performance in transferring control of the service; and, the cost of reinspections, reapplications and repairs and associated labor and chemicals are expensed as incurred. For outstanding claims, an estimate is made of the costs to be incurred (including legal costs) based upon current factors and historical information. The performance of reinspections tends to be close to the contract renewal date and while reapplications and repairs involve an insubstantial number of the contracts, these costs are incurred over the contract term. As the revenue is being deferred, the future cost of reinspections, reapplications and repairs and associated labor and chemicals applicable to the deferred revenue are expensed as incurred. The Company accrues for noticed claims. The costs of providing termite services upon renewal are compared to the expected revenue to be received and a provision is made for any expected losses.

Miscellaneous services (e.g., cleaning, etc.) - In certain agreements with customers, Rollins may offer other miscellaneous services, including restroom cleaning (e.g., eliminating foul odors, grease and grime which could attract pests), training (e.g., seminars covering good manufacturing practices and product stewardship), etc. Revenue from miscellaneous services is recognized when services are provided.

Products - Depending on customer demand, Rollins may separately sell pest control and/or termite protection products, such as traps. Revenue from product sales is recognized upon transfer of control of the asset.

Equipment rental (or lease) - Depending on customer demand, Rollins may lease certain pest control and/or termite protection equipment. Revenue from equipment rentals are recognized over the period of the rental/lease. Revenue from equipment rentals represent less than 1.0% of the Company’s revenues for each reported period.

Right to access intellectual property (Franchise) - The right to access Rollins’ intellectual property is an essential part of Orkin’s franchising agreements. These agreements provide the franchisee (the customer) a license to use the Rollins’ name and trademark when advertising and selling services to end customers in their normal course of business. Orkin franchise agreements contain a clause allowing Orkin to purchase certain assets of the franchisee. This is only an offer for Orkin to re-purchase the assets originally provided by Orkin to the franchisee and is not a performance obligation or a form of consideration. International and domestic franchising revenue was less than 1.0% of the Company’s annual revenues.

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All Orkin domestic franchises have a guaranteed repurchase clause that the Orkin franchise may be repurchased by Orkin at a later date once it has been established. The Company amortizes the initial franchise fee over the initial franchise term. Deferred Orkin franchise fees were $1.7 million and $1.6 million for the year ending December 31, 2019 and 2018, respectively.

Royalties from Orkin franchises are accrued and recognized as revenues are earned on a monthly basis. Revenue from Orkin franchises was $8.7 million for the year ended December 31, 2019 and $8.8 million and $5.4 million for the years ended December 31, 2018 and 2017, respectively.

Contract Balances

Timing of revenue recognition may differ from the timing of invoicing to customers. We record unearned revenue when revenue is recognized subsequent to billing. Unearned revenue mainly relates to the Company’s termite baiting offering, conventional renewals, and year-in-advance pest control services for which we have been paid in advance and earn the revenue when we transfer control of the product or service. For multi-year agreements, we generally invoice customers annually at the beginning of each annual coverage period. Refer to Note 3 - Revenue for further information, including changes in unearned revenue for the year.

The Company extends terms to certain customers on higher dollar termite and ancillary work, as well as to certain franchisees for initial funding on the sale of franchises. These financed receivables are segregated from our trade receivables. The amounts that are due within one year from the balance sheet dates are classified as short-term financed receivables, and are shown, net of allowance for doubtful accounts, at $22.3 million as of December 31, 2019 and $18.5 million at December 31, 2018. The balances of long-term financed receivables, net of allowance for doubtful accounts, were $30.8 million as of December 31, 2019 and $28.2 million at December 31, 2018 and are included in long-term assets on our consolidated statements of financial position. See Note 6 – Financing Receivables for further information.

The allowance for doubtful accounts reflects our best estimate of probable losses inherent in the accounts receivable balance. We determine the allowance based on known troubled accounts, historical experience, and other currently available evidence. Activity in the allowance for doubtful accounts can be found on Schedule II-Valuation and Qualifying Accounts.

Payment terms and conditions vary by contract type, although terms generally include a requirement of payment within 30 to 60 days. In instances where the timing of revenue recognition differs from the timing of invoicing, we have determined our contracts generally do not include a significant financing component. The primary purpose of our invoicing terms is to provide customers with simplified and predictable ways of purchasing our products and services, not to receive financing from our customers or to provide customers with financing.

Practical Expedients and Exemptions

We generally expense sales commissions when incurred because the amortization period would have been one year or less. These costs are recorded within sales and marketing expenses.

We do not disclose the value of unsatisfied performance obligations for (i) contracts with an original expected length of one year or less and (ii) contracts for which we recognize revenue at the amount to which we have the right to invoice for services performed. All revenues are reported net of sales taxes.

The Company’s foreign operations accounted for approximately 8% of revenues for each of the years ended December 31, 2019 and 2018.

Allowance for Doubtful Accounts— The Company maintains an allowance for doubtful accounts based on the expected collectability of accounts receivable.  Management uses historical collection results as well as accounts receivable aging in order to determine the expected collectability of accounts receivable.  Substantially all of the Company’s receivables are due from pest control and termite services in the United States and selected international locations.  The Company’s allowance for doubtful accounts is determined using a combination of factors to ensure that our receivables are not overstated due to uncollectability. The Company’s established credit evaluation procedures seek to minimize the amount of business we conduct with higher risk customers. Provisions for doubtful accounts are recorded in selling, general and administrative expenses. Accounts are written-off against the allowance for doubtful accounts when the Company determines that amounts are uncollectible, and recoveries of amounts previously written off are recorded when collected. Significant recoveries will generally reduce the required provision in the period of recovery. Therefore, the provision for doubtful accounts can fluctuate significantly from period to period. There were no large recoveries in 2019, 2018, and 2017.  We record specific provisions when we become aware of a customer’s inability to meet its financial obligations to us, such as in the case of bankruptcy filings or deterioration in the customer’s operating results or financial position. If circumstances related to customers change, our estimates of the realizability of receivables would be further adjusted, either upward or downward. See Recent Accounting Guidance for discussion of the new FASB, ASU 2016-13 which provides updated guidance on measuring expected credit losses to be implemented in 2020.

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Advertising—Advertising costs are charged to sales, general and administrative expense during the year in which they are incurred.

             
Years ended December 31,  2019   2018   2017 
(in thousands)            
Advertising  $81,174   $69,875   $66,115 

 

Cash and Cash Equivalents— The Company considers all investments with an original maturity of three months or less when purchased to be cash equivalents. Short-term investments, included in cash and cash equivalents, are stated at cost, which approximates fair market value.

The Company’s $94.3 million of total cash at December 31, 2019, is primarily cash held at various banking institutions. Approximately $74.1 million is held in cash accounts at international bank institutions and the remaining $20.2 million is primarily held in Federal Deposit Insurance Corporation (“FDIC”) insured non-interest-bearing accounts at various domestic banks which at times may exceed federally insured amounts.

The Company’s international business is expanding, and we intend to continue to grow the business in foreign markets in the future through reinvestment of foreign deposits and future earnings as well as acquisitions of unrelated companies. Repatriation of cash from the Company’s foreign subsidiaries is not a part of the Company’s current business plan.

Rollins maintains adequate liquidity and capital resources, without regard to its foreign deposits, that are directed to finance domestic operations and obligations and to fund expansion of its domestic business for the foreseeable future.

         
At December 31,  2019   2018 
(in thousands) (in US dollars)        
Cash held in foreign bank accounts  $74,094   $53,613 

Marketable Securities— From time to time, the Company maintains investments held by several large, well-capitalized financial institutions. The Company’s investment policy does not allow investment in any securities rated less than “investment grade” by national rating services.

Management determines the appropriate classification of debt securities at the time of purchase and re-evaluates such designations as of each balance sheet date. Debt securities are classified as available-for-sale because the Company does not have the intent to hold the securities to maturity. Available-for-sale securities are stated at their fair values, with the unrealized gains and losses reported as in earnings.

The Company had no marketable securities other than those held in the defined benefit pension plan and the non-qualified deferred compensation plan at December 31, 2019 and 2018. See Note 16 for further details.

Materials and Supplies— Materials and supplies are stated at the lower cost or net realizable value. Cost is determined on the first-in, first-out method.

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Income Taxes—The Company provides for income taxes based on FASB ASC topic 740 “Income Taxes”, which requires recognition of deferred tax liabilities and assets for the expected future tax consequences of events that have been included in the consolidated financial statements or tax returns. The Company provides an allowance for deferred tax assets when it determines that it is more likely than not that the deferred tax assets will not be utilized. The Company establishes additional provisions for income taxes when, despite the belief that tax positions are fully supportable, there remain certain positions that do not meet the minimum probability threshold. The Company’s policy is to record interest and penalties related to income tax matters in income tax expense.

Equipment and Property— Equipment and Property are stated at cost, net of accumulated depreciation, and are provided principally on a straight-line basis over the estimated useful lives of the related assets. Annual provisions for depreciation are computed using the following asset lives: buildings, 10 to 40 years; and furniture, fixtures, and operating equipment, 2 to 10 years. Expenditures for additions, major renewals and betterments are capitalized and expenditures for maintenance and repairs are expensed as incurred. The cost of assets retired or otherwise disposed of and the related accumulated depreciation and amortization are eliminated from the accounts in the year of disposal with the resulting gain or loss credited or charged to income. The annual provisions for depreciation, below, have been reflected in the Consolidated Statements of Income in the line item entitled Depreciation and Amortization.

             
Years ended December 31,  2019   2018   2017 
(in thousands)            
Depreciation  $36,646   $30,364   $27,381 

Goodwill and Other Intangible Assets— In accordance with the FASB ASC Topic 350, “Intangibles - Goodwill and other”, the Company classifies intangible assets into three categories: (1) intangible assets with definite lives subject to amortization; (2) intangible assets with indefinite lives not subject to amortization; and (3) goodwill. The Company does not amortize intangible assets with indefinite lives or goodwill. Goodwill and other intangible assets with indefinite useful lives are tested for impairment annually or more frequently if events or circumstances indicate the assets might be impaired. Such conditions may include an economic downturn or a change in the assessment of future operations. The Company performs impairment tests of goodwill at the Company level. Such impairment tests for goodwill include comparing the fair value of the appropriate reporting unit (the Company) with its carrying value. If the fair value of the reporting unit is lower than its carrying value, then the Company will compare the implied fair value of goodwill to its carrying value. Impairment losses are recognized whenever the implied fair value of goodwill is less than its carrying value.  The Company performs impairment tests for indefinite-lived intangible assets by comparing the fair value of each indefinite-lived intangible asset unit to its carrying value. The Company recognizes an impairment charge if the asset’s carrying value exceeds its estimated fair value. The Company completed its most recent annual impairment analysis as of September 30, 2019. Based upon the results of these analyses, the Company has concluded that no impairment of its goodwill or intangible assets with indefinite lives was indicated.

Impairment of Long-Lived Assets - In accordance with the FASB ASC Topic 360, “Property, Plant and Equipment”, the Company’s long-lived assets, such as property and equipment and intangible assets with definite lives are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of these assets may not be recoverable. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset to estimated undiscounted future cash flows expected to be generated by the asset. If the carrying amount of an asset exceeds its estimated undiscounted future cash flows, an impairment charge is recognized in the amount by which the carrying amount of the asset exceeds the fair value of the asset. We periodically evaluate the appropriateness of remaining depreciable lives assigned to long-lived assets, including customer contracts and assets that may be subject to a management plan for disposition.

Accrued Insurance—The Company retains, up to specified limits, certain risks related to general liability, workers’ compensation and vehicle liability. Risks above specified limits are managed through either high deductible insurance or a non-affiliated group captive insurance member arrangement. The estimated costs of existing and future claims under the retained loss program are accrued based upon historical trends as incidents occur, whether reported or unreported (although actual settlement of the claims may not be made until future periods) and may be subsequently revised based on developments relating to such claims. The Company contracts with an independent third-party actuary on a semi-annual basis to provide the Company an estimated liability based upon historical claims information. The actuarial study is a major consideration in establishing the reserve, along with management’s knowledge of changes in business practice and existing claims compared to current balances. Management’s judgment is inherently subjective as a number of factors are outside management’s knowledge and control. Additionally, historical information is not always an accurate indication of future events.

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Accrual for Termite Contracts—The Company maintains an accrual for termite claims representing the estimated costs of reapplications, repairs and associated labor and chemicals, settlements, awards and other costs relative to termite control services. Factors that may impact future costs include termiticide life expectancy and government regulation. It is significant that the actual number of claims has decreased in recent years due to changes in the Company’s business practices. However, it is not possible to precisely predict future significant claims. An accrual for termite contracts is included in other current liabilities and long-term accrued liabilities on the Company’s consolidated statements of financial position.

Contingency Accruals—The Company is a party to legal proceedings with respect to matters in the ordinary course of business. In accordance with the FASB ASC Topic 450 “Contingencies,” management estimates and accrues for its liability and costs associated with the litigation. Estimates and accruals are determined in consultation with outside counsel. Because it is not possible to accurately predict the ultimate result of the litigation, judgments concerning accruals for liabilities and costs associated with litigation are inherently uncertain and actual liability may vary from amounts estimated or accrued. However, in the opinion of management, the outcome of the litigation will not have a material adverse impact on the Company’s financial condition or results of operations. Contingency accruals are included in other current liabilities and long-term accrued liabilities on the Company’s consolidated statements of financial position.

Three-for-two stock split—The Board of Directors at its quarterly meeting on October 23, 2018, authorized a three-for-two stock split by the issuance on December 10, 2018 of one additional common share for each two common shares held of record at November 9, 2018. All share and per share data appearing in the consolidated financial statements and related notes are restated for the three-for-two stock split.

Earnings Per Share—the FASB ASC Topic 260-10 “Earnings Per Share-Overall,” requires a basic earnings per share and diluted earnings per share presentation. Further, all outstanding unvested share-based payment awards that contain non-forfeitable rights to dividends or dividend equivalents, whether paid or unpaid, are considered participating securities and an entity is required to include participating securities in its calculation of basic earnings per share.

The Company has periodically issued share-based payment awards that contain non-forfeitable rights to dividends and therefore are considered participating securities. See Note 17 for further information on restricted stock granted to employees.

The basic and diluted calculations are the same as there were no stock options included in diluted earnings per share as we have no stock options outstanding. Basic and diluted earnings per share are computed by dividing net income by the weighted average number of shares outstanding during the respective periods.

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A reconciliation of weighted average shares outstanding along with the earnings per share attributable to restricted shares of common stock (participating securities) is as follows (in thousands except per share data). All share and per share information in the following chart are restated for the stock split effective December 10, 2018:

Years Ended December 31,  2019   2018   2017 
Net income available to stockholders  $203,347   $231,663   $179,124 
Less: Dividends paid               
Common Stock   (152,793)   (151,458)   (120,930)
Restricted shares of common stock   (1,042)   (1,284)   (1,087)
Undistributed earnings for the period  $49,512   $78,921   $57,107 
Allocation of undistributed earnings:               
Common stock   49,144    78,255    56,567 
Restricted shares of common stock   368    666    540 
Basic and diluted shares outstanding:               
Common stock   325,046    324,529    323,891 
Restricted shares of common stock   2,431    2,762    3,091 
Basic and diluted shares outstanding (in shares)   327,477    327,291    326,982 
Basic and diluted earnings per share:               
Common stock:               
Distributed earnings  $0.47   $0.47   $0.37 
Undistributed earnings   0.15    0.24   $0.18 
   $0.62   $0.71   $0.55 
Restricted shares of common stock               
Distributed earnings  $0.43   $0.47   $0.35 
Undistributed earnings   0.15    0.24    0.18 
   $0.58   $0.71   $0.53 

Translation of Foreign Currencies—Assets and liabilities reported in functional currencies other than U.S. dollars are translated into U.S. dollars at the year-end rate of exchange. Revenues and expenses are translated at the weighted-average exchange rates for the year. The resulting translation adjustments are charged or credited to other comprehensive income. Gains or losses from foreign currency transactions, such as those resulting from the settlement of receivables or payables, denominated in foreign currency are included in the earnings of the current period.

Stock-Based Compensation— The Company accounts for its stock-based compensation in accordance with the FASB ASC Topic 718 “Compensation – Stock Compensation.” Time lapse restricted shares (TLRSs) have been issued to officers and other management employees under the Company’s Employee Stock Incentive Plan.

TLRSs provide for the issuance of a share of the Company’s Common Stock at no cost to the holder and generally vest after a certain stipulated number of years from the grant date, depending on the terms of the issue. Outstanding TLRSs vest in 20 percent increments starting with the second anniversary of the grant, over six years from the date of grant. During these years, grantees receive all dividends declared and retain voting rights for the granted shares. The agreements under which the restricted stock is issued provide that shares awarded may not be sold or otherwise transferred until restrictions established under the plans have lapsed. The fair value of these awards is recognized as compensation expense, net of forfeitures, on a straight-line basis over six years.

Comprehensive Income (Loss)—Other Comprehensive Income (Loss) results from foreign currency translations, minimum pension liability adjustments and cash flow hedge of interest rate risks.

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Franchising Program – Rollins’ wholly-owned subsidiary, Orkin, had 50, 47 and 47 domestic franchises as of December 31, 2019, 2018 and 2017, respectively. Transactions with Orkin’s domestic franchises involve sales of customer contracts to establish new Orkin franchises, initial franchise fees and royalties. The customer contracts and initial Orkin franchise fees are typically sold for a combination of cash and notes due over periods ranging up to five years. Notes receivable from Orkin franchises were $6.7 million at December 31, 2019 and $6.5 million at December 31, 2018. The Company amortizes the initial domestic franchise fees over the initial franchise term. Deferred domestic Orkin franchise fees were $1.7 million at December 31, 2019 and $1.6 million December 31, 2018. These notes receivable are included as financing receivables and the deferred franchise fees are included in other current liabilities in the accompanying Consolidated Statements of Financial Position. The Company’s maximum exposure to loss (notes receivable from franchises less deferred franchise fees) relating to Orkin’s domestic franchises was $5.0 million, $4.9 million, and $2.5 million for the years ended December 31, 2019, 2018 and 2017, respectively.

As of December 31, 2019, 2018 and 2017, Orkin had 97, 86, and 81 international franchises, respectively. Orkin’s international franchise program began with its first international franchise in 2000 and since has expanded to Mexico, Central and South America, the Caribbean, the Middle East, Asia, Europe, and Africa.

Royalties from Orkin franchises (domestic and international) are accrued and recognized as revenues and are earned on a monthly basis. Revenue from Orkin franchises was $8.7 million for the year ended December 31, 2019 and $8.8 million and $5.4 million for the years ended December 31, 2018 and 2017, respectively.

Rollins’ wholly-owned subsidiary, Critter Control, had 84, 80 and 89 franchises in the United States and Canada as of December 31, 2019, 2018 and 2017, respectively. Transactions with Critter Control franchises involve sales of territories to establish new franchises, initial franchise fees and royalties. The territories and initial franchise fees are typically sold for a combination of cash and notes. Notes receivable from Critter Control franchises were $0.9 million and $0.6 million at December 31, 2019 and 2018, respectively. These notes are not guaranteed.  The Company anticipates that should there be any losses from franchisees, these losses would be recouped by terminating the franchisee and re-selling the territory. These amounts are included as financing receivables in the accompanying Consolidated Statements of Financial Position.

Combined domestic and international revenues from Orkin, Critter Control and Australia franchises were $17.1 million for the year ended December 31, 2019 and $14.7 million and $9.7 million for the years ended December 31, 2018 and 2017, respectively. Total franchising revenues were less than 1.0% of the Company’s annual revenues.

Right to access intellectual property (Franchise) - The right to access Orkin’s and Critter Control’s intellectual property is an essential part of Orkin and Critter Control franchising agreements, respectively. These agreements provide the franchisee a license to use the brand name and trademark when advertising and selling services to end customers in their normal course of business. Orkin and Critter Control franchise agreements contain a clause allowing the respective franchisor to purchase certain assets of the franchisee at the conclusion of their franchise agreement or upon termination. This is only an option for the franchisor to re-purchase the assets selected by the franchisor and is not a performance obligation or a form of consideration.

 

Recent Accounting Guidance

Recently adopted accounting standards

The Company adopted ASU 2016-02, Leases (ASC 842), on January 1, 2019 using the modified retrospective approach and did not restate comparative periods as permitted by ASU 2018-11, Leases (Topic 842): Targeted Improvements. We have elected the transition package of practical expedients, which permitted us not to reassess our prior conclusions regarding lease identification, lease classification and initial direct cost. The new standard also provides practical expedients for an entity’s ongoing accounting. We elected the short-term lease recognition exemption. Accordingly, the Company does not recognize right of use assets or lease liabilities, for existing short-term leases of those assets in transition. Upon adoption, the Company recognized operating lease right-of-use assets and liabilities of $195.7 million and $195.5 million, and a $0.2 million adjustment to beginning retained earnings.

The Company adopted ASU 2018-02, “Income Statement—Reporting Comprehensive Income (ASC 220): Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income”, which allows a reclassification from accumulated other comprehensive income to retained earnings for stranded tax effects resulting from the Tax Cuts and Jobs Act of 2017 (“Tax Reform Act”). The Company adopted ASU 2018-02 effective January 1, 2019 and elected not to recognize a cumulative-effect adjustment.

In August 2017, the FASB issued ASU 2017-12, Derivatives and Hedging (ASC 815), which provides new guidance intended to improve the financial reporting of hedging relationships to better portray the economic results of an entity’s risk management activities in its financial statements. This ASU was adopted by the Company in 2019. The adoption of this ASU did not have an impact on the Company’s consolidated financial statements.

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Recently issued accounting standards to be adopted in 2020 or later

In June of 2016, the FASB issued ASU 2016-13, “Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments.” The updated accounting guidance requires the Company to measure all expected credit losses for financial instruments held at the reporting date based on historical experience, current conditions, and reasonable supportable forecasts. This replaces the existing incurred loss model and is applicable to the measurement of credit losses on financial assets, including trade receivables. Based on our current receivables and forecasts of future macroeconomic conditions, we estimate that the allowance for credit losses reported in our consolidated balance sheet will decrease by an immaterial amount at adoption. We will record the cumulative effect of initially applying the new standard as an adjustment to the opening balance of retained earnings.

In January 2017, the FASB issued ASU No. 2017-04, Intangibles-Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment, which eliminates the requirement to calculate the implied fair value of goodwill (i.e., Step 2 of the current goodwill impairment test) to measure a goodwill impairment charge. Instead, entities will record an impairment charge based on the excess of a reporting unit’s carrying amount over its fair value (i.e., measure the charge based on the current Step 1). The standard in this update is effective for the Company’s financial statements issued for fiscal years beginning in 2020. Early adoption is permitted for annual and interim goodwill impairment testing dates after January 1, 2017. The adoption of this ASU is not expected to have a material impact on the Company’s consolidated financial statements.

In August 2018, the FASB issued ASU No. 2018-13, Fair Value Measurement (ASC 820): Disclosure Framework-Changes to the Disclosure Requirements for Fair Value Measurement. The updated accounting guidance modifies the disclosure requirements on fair value measurements by removing certain disclosure requirements related to the fair value hierarchy, modifying existing disclosure requirements related to measurement uncertainty and adding new disclosure requirements. The standard in this update is effective for the Company’s financial statements issued for fiscal years beginning in 2020. The adoption of this ASU is not expected to have a material impact on the Company’s consolidated financial statements.

2.          ACQUISITIONS

The Company has made 30 and 38 acquisitions during the years ended December 31, 2019, and 2018, respectively, some of which have been disclosed on various press releases and related Current Reports on Form 8-K. 

Acquisition of Clark Pest Control:

The Company completed the acquisition of Clark Pest Control on April 30, 2019. Clark Pest Control is a leading pest management company in California and was the nation’s 8th largest pest management company according to PCT 100 rankings at the time of the acquisition, making it the largest Rollins acquisition since the Company acquired HomeTeam Pest Defense in 2008. Clark Pest Control services its customers from 26 service locations in 2 states. Clark Pest Control recorded revenues of approximately $139.2 million for the fiscal year ended December 31, 2018. The Company’s consolidated statements of income include the results of operations of Clark Pest Control for the period beginning April 30, 2019 through December 31, 2019.

The Company engaged an independent valuation firm to determine the allocation of the purchase price to goodwill and identifiable intangible assets. The valuation resulted in the allocation of $191.9 million to goodwill, $112.7 million to customer contracts, and $49.8 million to other intangible assets, principally tradenames. The finite-lived intangible assets, principally customer contracts, are being amortized over periods principally ranging from 5 to 10 years on a straight-lined basis.

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The fair values of Clark Pest Control's assets and liabilities, at the date of acquisition, were as follows:

 

(in thousands)  at April 30,
2019		 
Assets and liabilities:     
Trade accounts receivables  $6,974 
Materials and supplies   900 
Other current assets   5,367 
Equipment and property, net   65,535 
Goodwill   191,853 
Customer contracts   112,700 
Trademarks & tradenames   49,300 
Non-compete agreements   500 
Accounts payable   (1,929)
Accrued compensation and related liabilities   (5,678)
Unearned revenues   (879)
Contingent Consideration, short-term   (6,777)
Other current liabilities   (5,452)
Other long term liabilities   (9,352)
Accrued insurance, less current portion   (1,870)
Contingent Consideration, long-term   (5,923)
Total  $395,269 

The unaudited pro forma financial information presented below gives effect to the Clark Pest Control acquisition as if it had occurred as of the beginning of our fiscal year 2018. The information presented below is for illustrative purposes only and is not necessarily indicative of results that would have been achieved if the acquisition had actually occurred as of the beginning of such years or results which may be achieved in the future.

   12 Months Ended 
   December 31, 
(in thousands, except per share amounts)  2019   2018 
Revenues:          
Customer Services  $2,060,280   $1,960,741 
Costs And Expenses   1,798,984    1,640,120 
Income Before Income Taxes   261,296    320,621 
Provision For Income Taxes   57,813    79,070 
Net Income  $203,483   $241,551 
Net Income Per Share - Basic And Diluted  $0.62   $0.74 
Dividends Paid Per Share  $0.47   $0.47 
Weighted average participating shares outstanding - basic and diluted   327,477    327,291 

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Total cash purchase price for the Company’s acquisitions in 2019 and 2018 were $430.6 million and $76.8 million, respectively. The fair values of major classes of assets acquired and liabilities assumed along with the contingent consideration liability recorded during the valuation period of acquisition is included in the reconciliation of the total consideration as follows (in thousands):

December 31,  2019   2018 
Accounts receivable  $7,728   $3,558 
Materials and supplies   1,378    556 
Equipment and property   68,704    7,374 
Goodwill   204,162    25,605 
Customer contracts   136,344    62,228 
Other intangible assets   50,650    6,936 
Current liabilities   (18,195)   (21,536)
Other assets and liabilities, net   (7,513)   (3,089)
Total consideration paid   443,258    81,632 
Less: Contingent consideration liability   (12,700)   (4,863)
Total cash purchase price  $430,558   $76,769 

3.          REVENUE

Adoption of ASC 606, “Revenue from Contracts with Customers”. On January 1, 2018, the Company adopted ASC 606 using the modified retrospective method applied to those contracts which were not completed as of January 1, 2018. Results for reporting periods beginning after January 1, 2018 are presented under ASC 606, while prior period amounts are not adjusted and continue to be reported in accordance with our historic accounting under ASC 605.

There was no material impact on the Company’s financial statements as a result of adopting ASC 606 for the twelve months ended December 31, 2018.

The following tables present our revenues disaggregated by revenue source (in thousands, unaudited).

Sales and usage-based taxes are excluded from revenues. No sales to an individual customer or in a country other than the United States accounted for more than 10% of the sales for the periods listed on the following table. Revenue, classified by the major geographic areas in which our customers are located, was as follows:

             
Years ended December 31,  2019   2018   2017 
(in thousands)            
United States  $1,862,698   $1,677,116   $1,541,336 
Other Countries   152,779    144,449    132,621 
Total Revenues  $2,015,477   $1,821,565   $1,673,957 

Revenue from external customers, classified by significant product and service offerings, was as follows:

             
Years ended December 31,  2019   2018   2017 
(in thousands)            
Residential revenue  $861,636   $773,932   $705,787 
Commercial revenue   770,342    707,386    666,523 
Termite completions, bait monitoring and renewals   371,258    332,573    294,982 
Other revenues   12,241    7,674    6,665 
Total Revenues  $2,015,477   $1,821,565   $1,673,957 

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Deferred revenue recognized for the year ended December 31, 2019 and 2018 was $165.0 million and $156.6 million, respectively. Changes in unearned revenue were as follows:

         
At December 31,  2019   2018 
(in thousands)        
Balance at beginning of year  $127,075   $117,614 
Deferral of unearned revenue   174,404    166,053 
Recognition of unearned revenue   (164,972)   (156,592)
Balance at end of year  $136,507   $127,075 

Revenue allocated to remaining performance obligations represents contracted revenue that has not yet been recognized (“contracted not recognized revenue”), which includes both unearned revenue and revenue that will be billed and recognized in future periods. The Company has no material contracted not recognized revenue as of December 31, 2019 or December 31, 2018.

At December 31, 2019 and December 31, 2018, the Company had long-term unearned revenue of $13.7 million and $11.1 million, respectively. Unearned short-term revenue is recognized over the next 12-month period. The majority of unearned long-term revenue is recognized over a period of five years or less with immaterial amounts recognized through 2025.

4.          DEBT

The Company entered into a new Credit Agreement with SunTrust Bank and Bank of America, N.A. for an unsecured Revolving Commitment of up to $175.0 million, which includes a $75.0 million letter of credit subfacility and a $25.0 million swingline subfacility and an unsecured variable rate $250.0 million Term Loan with SunTrust Bank and Bank of America, N.A. Both the Revolving Commitment and the Term Loan have five-year durations commencing on April 29, 2019. In addition, the agreement has provisions to extend the duration beyond the Revolving Commitment Termination date as well as optional prepayments rights at any time and from time to time to prepay any borrowing, in whole or in part, without premium or penalty. As of December 31, 2019, the Revolving Commitment had outstanding borrowings of $101.5 million and the Term Loan had outstanding borrowings of $190.0 million. As of December 31, 2018, there were no outstanding borrowings. The $291.5 million outstanding borrowings value approximated the fair value at December 31, 2019 based upon interest rates available to the Company as evidenced by debt of other companies with similar credit characteristics. Our effective interest rate on the debt outstanding as of December 31, 2019 was 2.66%. The effective interest rate is comprised of the 1-month LIBOR plus a margin of 87.5 basis points as determined by our leverage ratio calculation.

The aggregate annual maturities of long-term debt were as follows:

(in thousands)  Revolving
Commitment		   Term Loan   Total 
2020  $—   $12,500   $12,500 
2021   —    17,188    17,188 
2022   —    18,750    18,750 
2023   —    23,437    23,437 
2024   101,500    118,125    219,625 
Total  $101,500   $190,000   $291,500 

The Company maintains approximately $32.9 million in letters of credit. These letters of credit are required by the Company’s fronting insurance companies and/or certain states, due to the Company’s self-insured status, to secure various workers’ compensation and casualty insurance contracts coverage. The Company believes that it has adequate liquid assets, funding sources and insurance accruals to accommodate such claims.

In order to comply with applicable debt covenants, the Company is required to maintain at all times a Leverage Ratio of not greater than 3.00:1.00. The Leverage ratio is calculated as of the last day of the fiscal quarter most recently ended. The Company remained in compliance with applicable debt covenants at December 31, 2019 and expects to maintain compliance throughout 2020.

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5.           TRADE RECEIVABLES

The allowance for doubtful accounts is principally calculated based on the application of estimated loss percentages to delinquency aging totals, based on contractual terms, for the various categories of receivables. Bad debt write-offs occur according to Company policies that are specific to pest control, commercial and termite accounts.

         
At December 31,  2019   2018 
(in thousands)        
Gross trade receivables  $139,465   $117,301 
Allowance for doubtful accounts   (16,699)   (13,285)
Net trade receivables  $122,766   $104,016 

At any given time, the Company may have immaterial amounts due from related parties, which are invoiced and settled on a regular basis.

6.          FINANCING RECEIVABLES

Rollins manages its financing receivables on an aggregate basis when assessing and monitoring credit risks. The Company’s credit risk is generally low with a large number of entities comprising Rollins’ customer base and dispersion across many different geographical regions. The credit quality of a potential obligor is evaluated at the loan origination based on an assessment of the individual’s Beacon/credit bureau score. Rollins requires a potential obligor to have good credit worthiness with low risk before entering into a contract. Depending upon the individual’s credit score, the Company may accept with 100% financing or require a significant down payment or turndown the contract. Delinquencies of accounts are monitored each month. Financing receivables include installment receivable amounts which are due subsequent to one year from the balance sheet dates.

         
At December 31,  2019   2018 
(in thousands)        
Gross financing receivables, short-term  $23,942   $20,299 
Gross financing receivables, long-term   32,076    29,763 
Allowance for doubtful accounts   (2,959)   (3,381)
Net financing receivables  $53,059   $46,681 

Total financing receivables, net were $53.1 million and $46.7 million at December 31, 2019 and December 31, 2018, respectively. Financing receivables are generally charged-off when deemed uncollectable or when 180 days have elapsed since the date of the last full contractual payment. The Company’s charge-off policy has been consistently applied during the periods reported. Management considers the charge-off policy when evaluating the appropriateness of the allowance for doubtful accounts. Gross charge-offs as a percentage of average financing receivables were 5.0% and 3.8% for the twelve months ended December 31, 2019 and December 31, 2018, respectively. Due to the low percentage of charge-off receivables and the high credit worthiness of the potential obligor, the entire Rollins, Inc. financing receivables portfolio has a low credit risk.

The Company offers 90 days same-as-cash financing to some customers based on their credit worthiness. Interest is not recognized until the 91st day at which time it is recognized retrospectively back to the first day if the contract has not been paid in full. In certain circumstances, such as when delinquency is deemed to be of an administrative nature, accounts may still accrue interest when they reach 180 days past due. As of December 31, 2019, there were seven accounts that were greater than 180 days past due, which have been fully reserved.

Included in financing receivables are notes receivable from franchise owners. The majority of these notes are low risk as the repurchase of these franchises is guaranteed by the Company’s wholly-owned subsidiary, Orkin Systems, LLC, and the repurchase price of the franchise is currently estimated and has historically been well above the receivable due from the franchise owner. Also included in notes receivables are franchise notes from other brands which are not guaranteed and do not have the same historical valuation.

The carrying amount of notes receivable approximates fair value as the interest rates approximate market rates for these types of contracts. Long-Term Installment receivables, net were $30.8 million and $28.2 million at December 31, 2019 and 2018, respectively.

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Rollins establishes an allowance for doubtful accounts to ensure financing receivables are not overstated due to uncollectability. The allowance balance is comprised of a general reserve, which is determined based on a percentage of the financing receivables balance, and a specific reserve, which is established for certain accounts with identified exposures, such as customer default, bankruptcy or other events, that make it unlikely that Rollins will recover its investment. The general reserve percentages are based on several factors, which include consideration of historical credit losses and portfolio delinquencies, trends in overall weighted-average risk rating of the portfolio and information derived from competitive benchmarking.

The allowance for doubtful accounts related to financing receivables was as follows

         
At December 31,  2019   2018 
(in thousands)        
Balance, beginning of period  $3,381   $2,892 
Additions to allowance   2,179    2,161 
Deductions, net of recoveries   (2,601)   (1,672)
Balance, end of period  $2,959   $3,381 

The following is a summary of the past due financing receivables:

         
At December 31,  2019   2018 
(in thousands)        
30-59 days past due  $1,427   $1,566 
60-89 days past due   751    777 
90 days or more past due   1,412    1,407 
Total  $3,590   $3,750 

The following is a summary of percentage of gross financing receivables:

         
At December 31,  2019   2018 
Current   93.7%    92.5%
30-59 days past due   2.5%   3.1%
60-89 days past due   1.3%   1.6%
90 days or more past due   2.5%   2.8%
Total   100.0%   100.0%

7.          EQUIPMENT AND PROPERTY

Equipment and property are presented at cost less accumulated depreciation and are detailed as follows:

December 31,  2019   2018 
(in thousands)        
Buildings  $95,525   $53,339 
Operating equipment   120,826    103,429 
Furniture and fixtures   19,579    18,476 
Computer equipment and systems   193,795    177,441 
    429,725    352,685 
Less: accumulated depreciation   (267,370)   (240,320)
    162,355    112,365 
Land   33,178    24,520 
Net equipment and property  $195,533   $136,885 

Included in equipment and property, net at December 31, 2019 and 2018, are fixed assets held in foreign countries of $7.7 million, and $7.6 million, respectively.

Total depreciation expense was approximately $36.6 million in 2019, $30.4 million in 2018 and $27.4 million in 2017.

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8.          FAIR VALUE MEASUREMENT

The Company’s financial instruments consist of cash and cash equivalents, short-term investments, trade and notes receivables, accounts payable, and other short-term liabilities. The carrying amounts of these financial instruments approximate their fair values. The Company has financial instruments related to its defined benefit pension plan and deferred compensation plan detailed in Note 16.

The fair value hierarchy has three levels based on the reliability of the inputs used to determine fair value. Level 1 refers to fair values determined based on quoted prices in active markets for identical assets. Level 2 refers to fair values estimated using significant other observable inputs, and Level 3 includes fair values estimated using significant non-observable inputs.

At December 31, 2019 and 2018 respectively, the Company had $49.1 million and $30.9 million of acquisition holdback and earnout liabilities with the former owners of acquired companies. The earnout liabilities were discounted to reflect the expected probability of payout, and both earnout and holdback liabilities were discounted to their net present value on the Company’s books and are considered level 3 liabilities.

The table below presents a summary of the changes in fair value for these liabilities.

(in thousands)     
Acquisition holdback and earnout liabilities at December 31, 2017  $28,848 
New acquisitions and revaluations   15,124 
Payouts   (13,193)
Interest on outstanding liabilities   1,082 
Charge offset, forfeit and other   (935)
Acquisition holdback and earnout liabilities at December 31, 2018   30,926 
New acquisitions and revaluations   34,003 
Payouts   (15,994)
Interest on outstanding liabilities   1,973 
Charge offset, forfeit and other   (1,776)
Acquisition holdback and earnout liabilities at December 31, 2019  $49,132 
      

9.         GOODWILL

Goodwill represents the excess of the purchase price over the fair value of net assets of businesses acquired. The carrying amount of goodwill was $572.8 million at December 31, 2019 and $368.5 million as of December 31, 2018. Goodwill increased for the year ended December 31, 2019 due to acquisitions and currency conversion of foreign goodwill. The carrying amount of goodwill in foreign countries was $55.8 million as of December 31, 2019 and $54.9 million as of December 31, 2018.

The changes in the carrying amount of goodwill for the twelve months ended December 31, 2019 and 2018 were as follows:

(in thousands)     
Goodwill at December 31, 2017  $346,514 
Goodwill acquired   25,605 
Goodwill adjustments due to currency translation   (3,638)
Goodwill at December 31, 2018   368,481 
Goodwill acquired   204,162 
Goodwill adjustments due to currency translation   204 
Goodwill at December 31, 2019  $572,847 

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10.           CUSTOMER CONTRACTS, TRADENAMES AND TRADEMARKS, AND OTHER INTANGIBLE ASSETS

Customer contracts are amortized on a straight-line basis over the period of the agreements, as straight-line best approximates the ratio that current revenues bear to the total of current and anticipated revenues, based on the estimated lives of the assets. In accordance with the FASB ASC Topic 350 “Intangibles - Goodwill and other”, the expected lives of customer contracts were reviewed, and it was determined that customer contracts should be amortized over a life of 7 to 20 years dependent upon customer type.

The carrying amount and accumulated amortization for customer contracts were as follows:

         
December 31,  2019   2018 
(in thousands)        
Customer contracts  $470,781   $339,864 
Less: accumulated amortization   (197,061)   (161,789)
Customer contracts, net  $273,720   $178,075 

The carrying amount of customer contracts in foreign countries was $33.5 million as of December 31, 2019 and $37.1 million as of December 31, 2018.

Trademarks and tradenames are amortized on a straight-line basis over the period of its useful life. The Company has determined the assets have useful lives between 7 and 20 years with non-amortizable, indefinite lived tradenames of $94.5 million and $40.5 million as of December 31, 2019 and 2018, respectively.

The carrying amount and accumulated amortization for trademarks and tradenames were as follows:

         
December 31,  2019   2018 
(in thousands)        
Trademarks and tradenames  $107,579   $58,471 
Less: accumulated amortization   (5,040)   (4,331)
Trademarks and tradenames, net  $102,539   $54,140 

The carrying amount of trademarks and tradenames in foreign countries was $3.4 million as of December 31, 2019 and $3.7 million as of December 31, 2018.

Other intangible assets include non-compete agreements and patents. Non-compete agreements are amortized on a straight-line basis over periods ranging from 3 to 20 years and patents are amortized on a straight-line basis over 15 years.

The carrying amount and accumulated amortization for other intangible assets were as follows:

         
December 31,  2019   2018 
(in thousands)        
Other intangible assets  $22,023   $22,742 
Less: accumulated amortization   (11,498)   (11,699)
Other intangible assets, net  $10,525   $11,043 

The carrying amount of other intangible assets in foreign countries was $1.2 million as of December 31, 2019 and $1.6 million as of December 31, 2018.

Included in the table above are non-amortizable, indefinite lived Internet domain names of $2.2 million at December 31, 2019 and 2018, respectively.

Total amortization expense was approximately $44.5 million in 2019, $36.4 million in 2018 and $29.2 million in 2017.

Estimated amortization expense for the existing carrying amount of customer contracts and other intangible assets for each of the five succeeding fiscal years are as follows:

(in thousands)    
2020  $44,850 
2021   42,638 
2022   41,086 
2023   36,451 
2024   31,460 

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11.          DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

Risk Management Objective of Using Derivatives

The Company is exposed to certain interest rate risks on our outstanding debt and foreign currency risks arising from our international business operations and global economic conditions. The Company enters into certain derivative financial instruments to lock in certain interest rates, as well as to protect the value or fix the amount of certain obligations in terms of its functional currency, the U.S. dollar.

Cash Flow Hedges of Interest Rate Risk

The Company uses interest rate swap arrangements to manage or hedge its interest rate risk. Notwithstanding the terms of the swaps, the Company is ultimately obligated for all amounts due and payable under the Revolving Commitment and the Term Loan (“Credit Facility”). The Company does not use such instruments for speculative or trading purposes.

On June 19, 2019, the Company entered into a floating-to-fixed interest rate swap for an aggregate notional amount of $80.0 million in order to hedge a portion of the Company’s floating rate indebtedness under the Credit Facility. The Company designated the swap as a cash flow hedge. The swap requires us to pay a fixed rate of 1.94% per annum on the notional amount. The cash flows from the swap began June 30, 2019 and ends on December 31, 2021. As of December 31, 2019, $0.3  million had been recorded as an Accumulated Loss in Other Comprehensive Income (“AOCI”). Realized gains and losses in connection with each required interest payment are reclassified from AOCI to interest expense during the period of the cash flows. During 2019, $0.1  million was recorded as interest income to offset the floating rate interest expense on our Credit Facility. On a quarterly basis, management evaluates any swap agreement to determine its effectiveness or ineffectiveness and records the change in fair value as an adjustment to AOCI. Management intends that the swap remains effective. No swaps existed at December 31, 2018.

Hedges of Foreign Exchange Risk

The Company is exposed to fluctuations in various foreign currencies against its functional currency, the US dollar. We use foreign currency derivatives, specifically vanilla foreign currency forward contracts (“FX Forwards”), to manage our exposure to fluctuations in the USD-CAD and AUD-USD exchange rates. FX Forwards involve fixing the foreign currency exchange rate for delivery of a specified amount of foreign currency on a specified date. The FX Forwards are typically settled in US dollars for their fair value at or close to their settlement date. We do not currently designate any of these FX Forwards under hedge accounting, but rather reflect the changes in fair value immediately in earnings. We do not use such instruments for speculative or trading purposes, but rather use them to manage our exposure to foreign exchange rates. Changes in the fair value of FX Forwards recorded in other income/expense and were equal to a net loss of $0.4  million for the twelve months ended December 31, 2019 and a net gain of $0.5  million in 2018. The fair value of the Company’s FX Forwards was recorded in Other Current Liabilities as a net obligation of $0.2 million at December 31, 2019 and in Other Assets of $0.1 million at December 31, 2018.

As of December 31, 2019, the Company had the following outstanding FX Forwards (in thousands except for number of instruments):

 

(in thousands except for number of instruments)  Number of
Instruments		   Sell
Notional		   Buy
Notional		 
FX Forward Contracts               
Sell AUD/Buy USD Fwd Contract  $7   $1,050   $726 
Sell CAD/Buy USD Fwd Contract   16    20,000    15,218 
Total  $23   $—   $15,944 
                

The financial statement impact related to these derivative instruments was insignificant for the years ended December 31, 2019, 2018, and 2017.

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12.          INCOME TAXES

The Company's income tax provision consisted of the following:

For the years ended December 31,  2019   2018   2017 
(in thousands)            
Current:               
Federal  $43,593   $49,911   $76,178 
State   15,337    13,602    13,406 
Foreign   6,111    7,929    7,158 
Total current tax   65,041    71,442    96,742 
Deferred:               
Federal   (5,217)   6,091    17,249 
State   (1,518)   1,957    1,610 
Foreign   (493)   (420)   (223)
Total deferred tax   (7,228)   7,628    18,636 
Total income tax provision  $57,813   $79,070   $115,378 

The primary factors causing income tax expense to be different than the federal statutory rate for 2019, 2018 and 2017 are as follows:

For the years ended December 31,  2019   2018   2017 
(in thousands)            
Income tax at statutory rate  $54,845   $65,254   $103,075 
State income tax expense (net of federal benefit)   10,182    12,984    9,979 
Foreign tax expense/(benefit)   933    1,186    (1,613)
Foreign tax credit   (242)   (234)   (221)
Repatriation tax under TCJA   (844)   1,233    7,956 
Pension settlement   (10,537)   —    — 
Restricted Stock Adjustment   (2,973)   (4,420)   (4,064)
Other   6,449    3,067    266 
Total income tax provision  $57,813   $79,070   $115,378 

Other includes the release of deferred tax liabilities, tax credits, valuation allowance, and other immaterial adjustments.

On December 22, 2017 the Tax Cuts and Jobs Act (TCJA) was signed into law. The TCJA reduced the corporate tax rate from 35% to 21% and made numerous other tax law changes. In 2017, the SEC issued Staff Accounting Bulletin No. 118 which permitted the recording of provisional amounts related to the impact of the TCJA during a measurement period not to exceed one year. A provisional amount based on reasonable estimates was made with respect to the tax implications associated with the deemed repatriated earnings on foreign subsidiaries based on the initial analysis of the TCJA. Certain tax effects of the TCJA were recognized in the year ended December 31, 2017, resulting in the recording of $11.6 million of additional tax expense. The additional tax of $11.6 million related to the following components: $8.0 million related to the imposition of a tax on deemed repatriated earnings of foreign subsidiaries due to implementation of a territorial tax system, $2.9 million related to re-measurement of deferred tax assets to the 21% tax rate, and $0.7 million related to reductions in tax benefits on stock compensation. During 2018, the Company completed the analysis of earnings and profits of foreign investments. This resulted in the recognition at year ended December 31, 2018 of an additional $1.2 million related to the imposition of a tax on deemed repatriated earnings of foreign subsidiaries. The Company has elected to include the global intangible low-taxed income (GILTI) as part of tax expense in the year incurred.

The Provision for Income Taxes resulted in an effective tax rate of 22.1% on Income Before Income Taxes for the year ended December 31, 2019. The effective rate differs from the annual federal statutory rate primarily because of state and foreign income taxes and beneficial adjustments related to the pension settlement.

For 2018 the effective tax rate was 25.4%. The effective rate differs from the annual federal statutory rate primarily because of state and foreign income taxes, tax benefits associated with restricted stock and adjustments due to the TCJA.

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For 2017 the effective tax rate was 39.2%. The effective income tax rate differs from the annual federal statutory tax rate primarily because of state and foreign income taxes, adjustments due to the TCJA partially offset by tax benefits associated with restricted stock, and the increase of available foreign tax credits.

During 2019, 2018 and 2017, the Company paid income taxes of $75.8 million, $77.3 million and $90.7 million, respectively, net of refunds.

Deferred income taxes reflect the net tax effects of the temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and income tax purposes. Significant components of the Company's deferred tax assets and liabilities at December 31, 2019 and 2018 are as follows:

December 31,  2019   2018 
(in thousands)        
Deferred tax assets:          
Termite accrual  $786   $812 
Insurance and contingencies   18,464    18,136 
Unearned revenues   11,506    11,091 
Compensation and benefits   11,983    11,238 
State and foreign operating loss carryforwards   3,939    5,346 
Bad debt reserve   4,312    3,687 
Foreign tax credit   3,972    6,664 
Other   2,439    2,060 
Valuation allowance   (83)   (76)
Total deferred tax assets   57,318    58,958 
Deferred tax liabilities:          
Depreciation and amortization   (24,981)   (21,237)
Net pension liability   (5,279)   (1,340)
Intangibles and other   (34,805)   (29,466)
Total deferred tax liabilities   (65,065)   (52,043)
Net deferred taxes     
Deferred tax assets  $2,180   $6,915 
Deferred tax liabilities  $(9,927)  $— 

Analysis of the valuation allowance:

December 31,  2019   2018 
(in thousands)        
Valuation allowance at beginning of year  $76   $24 
Increase in valuation allowance   7    52 
Valuation allowance at end of year  $83   $76 

As of December 31, 2019, the Company has net operating loss carryforwards for foreign and state income tax purposes of approximately $85.3 million, which will be available to offset future taxable income. If not used, these carryforwards will expire between 2020 and 2032. Management believes that it is unlikely to be able to utilize approximately $0.4 million of foreign net operating losses before they expire and has included a valuation allowance for the effect of these unrealizable operating loss carryforwards. The valuation allowance increased by $0.04 million due to foreign net operating losses.

Earnings from continuing operations before income tax included foreign income of $26.7 million in 2019, $22.7 million in 2018 and $22.1 million in 2017. The Company’s international business is expanding, and we intend to continue to grow the business in foreign markets in the future through reinvestment of foreign deposits and future earnings as well as acquisition of unrelated companies. Repatriation of cash from the Company’s foreign subsidiaries is not part of the Company’s current business plan.

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The total amount of unrecognized tax benefits at December 31, 2019 that, if recognized, would affect the effective tax rate is $0.8 million.

A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows:

December 31,  2019   2018 
(in thousands)        
Unrecognized tax benefits at beginning of year  $2,554   $3,148 
Additions for tax positions of prior years   844    — 
Reductions for tax positions of prior years   (2,554)   (594)
Unrecognized tax benefits at end of year  $844   $2,554 

The Company and its subsidiaries are subject to U.S. federal income tax as well as income tax of multiple state and foreign jurisdictions. In addition, the Company has subsidiaries in various state and international jurisdictions that are currently under audit for years ranging from 2012 through 2018. With few exceptions, we are no longer subject to U.S. federal, state and local, or non-U.S., income tax examinations for years prior to 2012.

It is reasonably possible that the amount of unrecognized tax benefits will decrease in the next 12 months.

The Company’s policy is to record interest and penalties related to income tax matters in income tax expense. Accrued interest and penalties were $0.03 million and $1.0 million as of December 31, 2019 and 2018, respectively. During 2019 the Company recognized interest and penalties of $0.1 million.

 

13.           ACCRUAL FOR TERMITE CONTRACTS

In accordance with the FASB ASC Topic 450 “Contingencies,” the Company maintains an accrual for termite claims representing the estimated costs of reapplications, repairs and associated labor and chemicals, settlements, awards and other costs relative to termite control services. Factors that may impact future cost include termiticide life expectancy and government regulation.

A reconciliation of changes in the accrual for termite contracts is as follows:

         
At December 31,  2019   2018 
(in thousands)        
Accrual for termite claims at beginning of year  $3,219   $4,885 
Current year provision   3,014    2,392 
Settlements, claims, and expenditures   (3,094)   (4,058)
Accrual for termite claims at end of year  $3,139   $3,219 

The accrual for termite contracts is included in other current liabilities, $2.3 million and $2.2 million at December 31, 2019 and 2018, respectively and long-term accrued liabilities, $0.8 million and $1.0 million at December 31, 2019 and 2018, respectively on the Company’s consolidated statements of financial position.

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14.         LEASES

The Company leases certain buildings, vehicles, and equipment in order to reduce the risk associated with ownership. The Company elected the practical expedient approach permitted under ASC 842 not to include short-term leases with a duration of 12 months or less on the balance sheet. As of December 31, 2019 and 2018, all leases were classified as operating leases. Building leases generally carry terms of 5 to 10 years with annual rent escalations at fixed amounts per the lease. Vehicle leases generally carry a fixed term of one year with renewal options to extend the lease on a monthly basis resulting in lease terms up to 5 years depending on the class of vehicle. The exercise of renewal options is at the Company’s sole discretion. It is reasonably certain that the Company will exercise the renewal options on its vehicle leases. The measurement of right-of-use assets and liabilities for vehicle leases includes the fixed payments associated with such renewal periods. We separate lease and non-lease components of contracts. Our lease agreements do not contain any material variable payments, residual value guarantees, early termination penalties or restrictive covenants. As of December 31, 2019, the Company had no additional future obligations for leases that had not yet commenced.

The Company uses the rate implicit in the lease when available; however, most of our leases do not provide a readily determinable implicit rate. Accordingly, we estimate our incremental borrowing rate based on information available at lease commencement.

(dollars in thousands)        
Lease Classification    Financial Statement Classification   Year Ended
December 31,
2019		 
Short-term lease cost   Cost of services provided, Sales, general, and administrative expenses   $351 
Operating lease cost   Cost of services provided, Sales, general, and administrative expenses    77,412 
Total lease expense       $77,763 
           
Other Information:          
Weighted-average remaining lease term - operating leases    3.90 Yrs
Weighted-average discount rate - operating leases    3.94%
Cash paid for amounts included in the measurement of lease liabilities:      
Operating cash flows for operating leases   $76,404 
Operating lease right-of-use assets, net   $200,727 
Operating lease liabilities-current   $66,117 
Operating lease liabilities, less current portion   $135,651 
           

Lease Commitments

Future minimum lease payments, including assumed exercise of renewal options at December 31, 2019 were as follows:

(in thousands)  Operating
Leases		 
2020  $72,916 
2021   58,344 
2022   39,790 
2023   21,550 
2024   10,158 
Thereafter   16,623 
Total future minimum lease payments   219,381 
Less: Amount representing interest   17,613 
Total future minimum lease payments, net of interest  $201,768 

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15.          COMMITMENTS AND CONTINGENCIES

In the normal course of business, certain of the Company’s subsidiaries are defendants in a number of lawsuits, claims or arbitrations which allege that the subsidiaries’ services caused damage.  In addition, the Company defends employment related cases and claims from time to time, which may include claims on a representative or class action basis alleging wage and hour law violations. We are involved in certain environmental matters primarily arising in the normal course of business. We are actively contesting each of these matters.

Management does not believe that any pending claim, proceeding or litigation, either alone or in the aggregate will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters, however unlikely, could result in a charge that might be material to the results of an individual quarter or year.

16.          EMPLOYEE BENEFIT PLANS

Defined Benefit Pension Plans

Rollins, Inc. Retirement Income Plan

The Company maintained several noncontributory tax-qualified defined benefit pension plans (the “Plans”) covering employees meeting certain age and service requirements. The Plans provide benefits based on the average compensation for the highest five years during the last ten years of credited service (as defined) in which compensation was received, and the average anticipated Social Security covered earnings. The Company funds the Plans with at least the minimum amount required by ERISA. The Company made a contribution of $0.1 million to the Plans for the year ended December 31, 2019 and no contribution for the years ended December 31, 2018 and 2017.

In 2005, the Company ceased all future benefit accruals under the Rollins, Inc. Retirement Income Plan, although the Company remains obligated to provide employees benefits earned through June 2005.  In September 2019, the Company settled its fully-funded pension plan through a combination of lump sum payments to participants, payments to the Pension Benefit Guaranty Corporation, and the purchase of a group annuity contract. With the completed funding of the plan payout settlements, the Company had approximately $31.8 million of pension assets remaining. The remaining assets were the result of the funded status of the plan, higher take rate of lump sum payment election by participants and optimal pricing of the group annuity contract. The Company has evaluated the ERISA allowable opportunities for utilization of the excess pension assets including funding other employee benefits. The Company used $11.0 million of the $31.8 million to fund its 401(k) match obligation during the year ended December 31, 2019, and plans to continue funding future benefit plan obligations with a possible reversion of any remaining pension assets to the Company per ERISA regulations. The Company recognized a $49.9 million non-cash pension settlement expense from this transition, which is the accounting treatment of the accumulated sum of unrealized losses due to change in actuarial assumptions over the life of the plan. Net of tax, the expense was $26.6 million. As of December 31, 2019, the Company had approximately $21.6 million remaining of benefit plan assets.

The Company includes the Waltham Services, LLC Hourly Employee Pension Plan in the Company’s financial statements. The Waltham Services, LLC Hourly Employee Pension Plan was amended, effective September 1, 2018, to freeze future benefit accruals for all participants. The Company accounts for these defined benefit plans in accordance with the FASB ASC Topic 715 “Compensation- Retirement Benefits,” and engages an outside actuary to calculate its obligations and costs. With the assistance of the actuary, the Company evaluates the significant assumptions used on a periodic basis including the estimated future return on plan assets, the discount rate, and other factors, and makes adjustments to these liabilities as necessary.

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The Company currently uses December 31 as the measurement date for its defined benefit post-retirement plans. The funded status of the Plans and the net amount recognized in the statement of financial position are summarized as follows as of:

December 31,  2019   2018 
(in thousands)        
CHANGE IN ACCUMULATED BENEFIT OBLIGATION         
Accumulated benefit obligation at beginning of year  $208,425   $202,310 
Service cost   —    37 
Interest cost   4,804    7,926 
Actuarial (gain)/loss   (4,156)   11,175 
Benefits paid   (8,000)   (13,023)
Settlement   (198,255)   — 
Accumulated Benefit obligation at end of year   2,818    208,425 
CHANGE IN PLAN ASSETS          
Fair value of assets at beginning of year   213,699    219,905 
Settlement   (198,255)   — 
Actual return on assets   27,064    6,817 
Employer contributions   144    — 
Rollins 401(k) funding   (11,049)   — 
Benefits paid   (8,000)   (13,023)
Fair value of plan assets at end of year   23,603    213,699 
Funded status  $20,785   $5,274 

Amounts Recognized in the Statement of Financial Position consist of:        
December 31,  2019   2018 
(in thousands)        
Assets:          
Benefit plan assets  $21,565   $— 
Prepaid pension   —    5,274 
Liabilities:          
Long-term accrued liabilities  $780   $— 

           
Amounts Recognized in the Accumulated Other Comprehensive Income consist of:          
December 31,  2019   2018 
(in thousands)          
Net Actuarial Loss  $912   $76,362 

The accumulated benefit obligation for the defined benefit pension plans were $2.8 million and $208.4 million at December 31, 2019 and 2018, respectively. Accumulated benefit obligation and projected benefit obligation are materially the same for the Plans. In 2019 and 2017, pension liability pre-tax decreases of $75.4 million and $19.0 million, respectively, were credited, net of tax, to other comprehensive income. In 2018, the pre-tax increase of $14.8 million in the pension liability was charged, net of tax against other comprehensive income.

The following weighted-average assumptions were used to determine the accumulated benefit obligation and net benefit cost:

             
December 31,  2019   2018   2017 
ACCUMULATED BENEFIT OBLIGATION               
Discount rate   3.65%     4.00%*   4.00%
Rate of compensation increase    N/A      N/A     N/A 
NET BENEFIT COST               
Discount rate   4.70%   4.05%   4.45%
Expected return on plan assets   7.00%   7.00%   7.00%
Rate of compensation increase    N/A      N/A     N/A 

*In 2018, the Company used a termination liability approach in calculating the 2018 discount rate for the Rollins, Inc. Pension plan. The following assumptions were used 1) 3.90%, based on current market conditions, for participants in pay status expected to elect a plan termination annuity; 2) 4.11%, based on current market conditions, for active and terminated participants with deferred benefits expected to elect a plan termination annuity; 3) The IRC 417(e) interest rates for the month of November 2018 (3.43%, 4.46%, and 4.88%), based on plan provisions, for all lump sum eligible expected to elect a plan termination lump sum. The Waltham Services, LLC Hourly Employee Pension Plan applied 4.05% discount rate based on yield curve analysis.

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The return on plan assets reflects the weighted-average of the expected long-term rates of return for the broad categories of investments held in the plan. The expected long-term rate of return is adjusted when there are fundamental changes in the expected returns on the plan investments.

The discount rate reflects the current rate at which the pension liabilities could be effectively settled at the end of the year.  In estimating this rate, the Company utilized a yield curve analysis for the Waltham Services, LLC Hourly Employee Pension Plan for fiscal year’s 2019, 2018 and 2017. For the Rollins, Inc. Defined Benefit Plan, the Company utilized a termination liability approach for fiscal year 2018 and settled the plan in 2019.

The components of net periodic benefit cost are summarized as follows:

             
Years ended December 31,  2019   2018   2017 
(in thousands)            
Service cost  $—   $37   $58 
Interest cost   4,805    7,926    8,493 
Expected return on plan assets   (6,149)   (13,775)   (13,368)
Amortization of net loss   2,396    3,292    3,322 
Preliminary net periodic benefit cost/(income)   1,052    (2,520)   (1,495)
Settlement expense   46,419    —    53 
Net periodic benefit cost/(income)   47,471    (2,520)   (1,442)
                

The benefit obligations recognized in other comprehensive income for the years ended December 31, 2019, 2018, and 2017 are summarized as follows :

             
Years ended December 31,  2019   2018   2017 
(in thousands)            
Pretax (income)/loss  $(26,634)  $18,056   $(15,597)
Amortization of net loss   (2,396)   (3,292)   (3,322)
Settlement expense   (46,419)   —    (53)
Total recognized in other comprehensive income  $(75,449)  $14,764   $(18,972)

At December 31, 2019 and 2018, the Plan’s assets were comprised of listed common stocks and U.S. government and corporate securities, real estate and other. Included in the assets of the Plan were shares of Rollins, Inc. Common Stock with a market value $1.6 million at December 31, 2018. No shares of Rollins, Inc. Common Stock were held by the Plan at December 31, 2019.

The Plans' weighted average asset allocation at December 31, 2019 and 2018 by asset category, along with the target allocation for 2018, are as follows:

                   
    Target
Allocations for		   Percentage of plan assets
as of December 31,		  
Asset category   2020   2019   2018  
Cash and cash equivalents   0.0% - 100.0 %  72.3 % 3.5 % 
Equity securities - Rollins stock   0.0%   - 40.0 %  0.0 % 0.4 %
Domestic equity - all other   0.0% - 40.0 %  3.8 % 0.7 %
International equity   0.0% - 30.0 %  1.9 % 0.2 %
Debt securities - core fixed income   0.0% - 100.0 %  2.1 %  91.1 %
Real estate   0.0% - 20.0 %  9.5 %  2.0 %
Alternative/Opportunistic/Special   0.0% - 20.0 %  10.4 % 2.1 %
Total   0.0% - 100.0 %  100.0 %  100.0 %

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For each of the asset categories in the pension plan, the investment strategy is identical – maximize the long-term rate of return on plan assets with an acceptable level of risk in order to minimize the cost of providing pension benefits.  The investment policy establishes a target allocation for each asset class which is rebalanced as required. The plans utilize a number of investment approaches, including individual market securities, equity and fixed income funds in which the underlying securities are marketable, and debt funds to achieve this target allocation. The Company and management are not considering making contributions to the remaining pension plan during fiscal 2020.

Some of our assets, primarily our private equity, real estate, and hedge funds, do not have readily determinable market values given the specific investment structures involved and the nature of the underlying investments.  For the December 31, 2018 plan asset reporting, publicly traded asset pricing was used where possible.  For assets without readily determinable values, estimates were derived from investment manager statements combined with discussions focusing on underlying fundamentals and significant events.   Additionally, these investments are categorized as NAV investments and are valued using significant non-observable inputs which do not have a readily determinable fair value.  In accordance with ASU No. 2011-12 “Investments In Certain Entities That Calculate Net Asset Value per Share (Or Its Equivalent),” these investments are valued based on the net asset value per share calculated by the funds in which the plan has invested. These valuations are subject to judgments and assumptions of the funds which may prove to be incorrect, resulting in risks of incorrect valuation of these investments. The Company seeks to mitigate against these risks by evaluating the appropriateness of the funds’ judgments and assumptions by reviewing the financial data included in the funds’ financial statements for reasonableness.

Fair Value Measurements

Given the funded status of the Rollins, Inc. Plan, the Company has modified the overall investment strategy to mitigate risk related to volatility with asset types by transitioning to a higher percentage of fixed income securities. As such, the Company’s overall investment strategy is to achieve a mix of approximately 50 percent of investments to match long-term pension obligations and 50 percent for near term benefits payments, with a diversification of assets types, fund strategies and fund managers. With the modification of investment strategy, the Company has transitioned the majority of its assets to Fixed-income securities. Fixed-income securities include corporate bonds, mortgage-backed securities, sovereign bonds, and U.S. Treasuries. Equity securities primarily include investments in large-cap and small-cap companies domiciled domestically and internationally. Other types of investments include real estate funds and private equity funds that follow several different investment strategies. For each of the asset categories in the pension plan, the investment strategy is identical – maximize the long-term rate of return on plan assets with an acceptable level of risk in order to minimize the cost of providing pension benefits.  The investment policy establishes a target allocation for each asset class which is rebalanced as required.  The plans utilize a number of investment approaches, including but not limited to individual market securities, equity and fixed income funds in which the underlying securities are marketable, and debt funds to achieve this target allocation.

The following table presents our plan assets using the fair value hierarchy as of December 31, 2019. The fair value hierarchy has three levels based on the reliability of the inputs used to determine fair value. See Note 8 for a brief description of the three levels under the fair value hierarchy.

(in thousands)  Level 1   Level 2   NAV   Total 
(1) Cash and cash equivalents  $17,071   $—   $—   $17,071 
(2) Fixed income securities   —    499    —    499 
      Domestic equity securities   —    899    —    899 
(3) International equity securities   —    437    —    437 
(4) Real estate   —    —    2,235    2,235 
(5) Alternative/opportunistic/special   —    —    2,462    2,462 
Total  $17,071   $1,835   $4,697   $23,603 

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The following table presents our plan assets using the fair value hierarchy as of December 31, 2018. The fair value hierarchy has three levels based on the reliability of the inputs used to determine fair value.

                 
   Combined Rollins and Waltham Defined Benefit Plans 
(in thousands)  Level 1   Level 2   NAV   Total 
(1) Cash and cash equivalents  $7,438   $—   $—   $7,438 
(2) Fixed income securities   170,249    474    24,026    194,749 
      Domestic equity securities                    
         Rollins, Inc. stock   1,582    —    —    1,582 
         Other securities   —    789    —    789 
(3) International equity securities   —    363    —    363 
(4) Real estate   —    —    4,204    4,204 
(5) Alternative/opportunistic/special   —    —    4,574    4,574 
Total  $179,269   $1,626   $32,804   $213,699 

 

(1)Cash and cash equivalents, which are used to pay benefits and plan administrative expenses, are held in Rule 2a-7 money market funds.
(2)Fixed income securities are primarily valued using a market approach with inputs that include broker quotes, benchmark yields, base spreads and reported trades.
(3)International equity securities are valued using a market approach based on the quoted market prices of identical instruments in their respective markets.
(4)Real estate fund values are primarily reported by the fund manager and are based on valuation of the underlying investments, which include inputs such as cost, discounted future cash flows, independent appraisals and market based comparable data.
(5)Alternative/Opportunistic/Special funds can invest across the capital structure in both liquid and illiquid securities that are valued using a market approach based on the quoted market prices of identical instruments, or if no market price is available, instruments will be held at their fair market value (which may be cost) as reasonably determined by the investment manager, independent dealers, or pricing services.

There were no purchases, sales or transfers of assets classified as Level 3 in 2019 or 2018.

The estimated future benefit payments over the next five years are as follows:

(in thousands)     
2020  $69 
2021   76 
2022   84 
2023   90 
2024   110 
Thereafter   694 
Total  $1,123 

Defined Contribution 401(k) Savings Plan

The Company sponsors a defined contribution 401(k) Savings Plan that is available to a majority of the Company’s full-time employees the first day of the calendar quarter following completion of three months of service. The Plan is available to non-full-time employees the first day of the calendar quarter following one year of service upon completion of 1,000 hours in that year.  The Plan changed for 2018 and beyond to provide for a matching contribution of one dollar ($1.00) for each one dollar ($1.00) of a participant’s contributions to the Plan that do not exceed 3 percent of his or her eligible compensation (which include commissions, overtime, and bonuses) and fifty cents ($0.50) for each one dollar ($1.00) of a participant’s contributions to the Plan over the initial 3 percent that do not exceed 6 percent of his or her eligible compensation (which includes commissions, overtime and bonuses), up from a matching contribution of fifty cents ($0.50) for each one dollar ($1.00) of a participant’s contributions to the Plan that do not exceed 6 percent of his or her eligible compensation (which include commissions, overtime and bonuses) in 2017. The charge to expense for the Company match was approximately $25.5 million and $21.1 million for the years ended December 31, 2019 and 2018, respectively and $11.0 million for the year ended December 31, 2017. At December 31, 2019, 2018, and 2017 approximately, 30.8%, 41.7%, and 38.8%, respectively of the plan assets consisted of Rollins, Inc. Common Stock. Total administrative fees paid by the Company for the Plan were less than $0.1 million for each of the years ended December 31, 2019, 2018 and 2017.

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Nonqualified Deferred Compensation Plan

The Deferred Compensation Plan provides that participants may defer up to 50% of their base salary and up to 85% of their annual bonus with respect to any given plan year, subject to a $2 thousand per plan year minimum. The Company may make discretionary contributions to participant accounts but has not done so since 2011.

Accounts will be credited with hypothetical earnings, and/or debited with hypothetical losses, based on the performance of certain “Measurement Funds.” Account values are calculated as if the funds from deferrals and Company credits had been converted into shares or other ownership units of selected Measurement Funds by purchasing (or selling, where relevant) such shares or units at the current purchase price of the relevant Measurement Fund at the time of the participant’s selection. Deferred Compensation Plan benefits are unsecured general obligations of the Company to the participants, and these obligations rank in parity with the Company’s other unsecured and unsubordinated indebtedness. The Company has established a “rabbi trust,” which it uses to voluntarily set aside amounts to indirectly fund any obligations under the Deferred Compensation Plan. To the extent that the Company’s obligations under the Deferred Compensation Plan exceed assets available under the trust, the Company would be required to seek additional funding sources to fund its liability under the Deferred Compensation Plan.

Generally, the Deferred Compensation Plan provides for distributions of any deferred amounts upon the earliest to occur of a participant’s death, disability, retirement or other termination of employment (a “Termination Event”). However, for any deferrals of salary and bonus (but not Company contributions), participants would be entitled to designate a distribution date which is prior to a Termination Event. Generally, the Deferred Compensation Plan allows a participant to elect to receive distributions under the Deferred Compensation Plan in installments or lump-sum payments.

At December 31, 2019, the Deferred Compensation Plan had 71 life insurance policies with a net face value of $47.4 million. The cash surrender value of these life insurance policies was worth $22.0 million and $18.3 million at December 31, 2019 and 2018, respectively.

The estimated life insurance premium payments over the next five years are as follows:

(in thousands)      
2020  $108 
2021   1,550 
2022   1,665 
2023   1,906 
2024   2,417 
Total  $7,646 

The following table presents our non-qualified deferred compensation plan assets using the fair value hierarchy as of December 31, 2019 and 2018.

(in thousands)  Level 1   Level 2   Level 3   Total 
December 31, 2019  $71   $—   $22,158   $22,229 
December 31, 2018  $148   $—   $18,267   $18,415 

Cash and cash equivalents, which are used to pay benefits and deferred compensation plan administrative expenses, are held in Money Market Funds.

Total expense related to deferred compensation was $250 thousand, $180 thousand, and $230 thousand in 2019, 2018, and 2017, respectively. The Company had $22.2 million and $18.4 million in deferred compensation assets as of December 31, 2019 and 2018, respectively, included within other assets on the Company’s consolidated statements of financial position and $21.2 million and $17.5 million in deferred compensation liability as of December 31, 2019 and 2018, respectively, located within other current liabilities and  long-term accrued liabilities on the Company’s consolidated statements of financial position. The amounts of assets were marked to fair value.

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17.         STOCK-BASED COMPENSATION

Stock Compensation Plans

Time Lapse Restricted Shares and Restricted Stock Units

Time lapse restricted shares (TLRSs) have been issued to officers and other management employees under the Company’s Employee Stock Incentive Plan. The Company recognizes compensation expense for the unvested portion of awards outstanding over the remainder of the service period. The compensation cost recorded for these awards is based on their closing stock price at the grant date less the cost of estimated forfeitures. Forfeitures are estimated at the time of grant and revised, if necessary, in subsequent periods to reflect actual forfeitures.

TLRSs provide for the issuance of a share of the Company’s Common Stock at no cost to the holder and generally vest after a certain stipulated number of years from the grant date, depending on the terms of the issue. TLRSs vest in 20 percent increments starting with the second anniversary of the grant, over six years from the date of grant. During these years, grantees receive all dividends declared and retain voting rights for the granted shares. The agreements under which the one-time grant of restricted stock is issued provide that shares awarded may not be sold or otherwise transferred until restrictions established under the plans have lapsed.

In April 2018, the Company granted a one-time issuance of TLRSs on a tiered Company tenure basis to U.S. based employees. The one-time grant vested 100 percent on the first anniversary date of the granted shares. The total shares granted were less than 0.1 million shares. During the year, grantees receive all dividends declared and retain voting rights for the granted shares. The agreements under which the one-time restricted stock is issued provide that shares awarded may not be sold or otherwise transferred until restrictions established under the plans have lapsed.

All share and per share information has been adjusted for the three-for-two stock split effective December 10, 2018.

The Company issued time lapse restricted shares of 0.5 million, 0.6 million, and 0.7 million for the years ended December 31, 2019, 2018, and 2017, respectively.

The Company issues new shares from its authorized but unissued share pool. At December 31, 2019, approximately 5.5 million shares of the Company’s common stock were reserved for issuance. In accordance with the FASB ASC Topic 718, “Compensation – Stock Compensation,” the Company recognizes the fair value of the award on a straight-line basis over the service periods of each award. The Company estimates restricted share forfeiture rates based on its historical experience.

The following table summarizes the components of the Company's stock-based compensation programs recorded as expense ($ in thousands):

Years ended December 31,  2019   2018   2017 
Time lapse restricted stock:               
Pre-tax compensation expense  $14,159   $13,726   $12,399 
Tax benefit   (3,597)   (3,486)   (4,799)
Restricted stock expense, net of tax  $10,562   $10,240   $7,600 

As of December 31, 2019 and 2018, $41.3 million and $39.2 million, respectively, of total unrecognized compensation cost related to time-lapse restricted shares are expected to be recognized over a weighted average period of approximately 4.0 years and 4.1 years at December 31, 2019 and 2018, respectively.

60
 

The following table summarizes information on unvested restricted stock units outstanding as of December 31, 2019, 2018 and 2017:

 

   Number of
Shares (in
thousands)		   Weighted-
Average
Grant-Date
Fair Value		 
Unvested as of December 31, 2016   3,392   $13.47 
Forfeited   (51)   14.92 
Vested   (1,018)   11.47 
Granted   703    22.97 
Unvested as of December 31, 2017   3,026    16.33 
Forfeited   (35)   19.05 
Vested   (910)   13.24 
Granted   643    32.25 
Unvested as of December 31, 2018   2,724    21.08 
Forfeited   (98)   24.61 
Vested   (800)   17.39 
Granted   484    38.40 
Unvested as of December 31, 2019   2,310   $25.84 

18.          ACCUMULATED OTHER COMPREHENSIVE INCOME/(LOSS)

Accumulated other comprehensive income/ (loss) consist of the following (in thousands):

   Pension
Liability
Adjustment		   Foreign
Currency
Translation		   Interest
Rate Swaps		   Total 
Balance at December 31, 2016  $(49,200)  $(20,875)  $—   $(70,075)
Change during 2017:                    
Before-tax amount   18,980    9,960    —    28,940 
Tax expense   (4,821)   —    —    (4,821)
Other comprehensive earnings/(loss)   14,159    9,960    —    24,119 
Balance at December 31, 2017   (35,041)   (10,915)   —    (45,956)
Change during 2018:                    
Before-tax amount   (14,812)   (14,072)   —    (28,884)
Tax expense   3,762         —    3,762 
Other comprehensive earnings/(loss)   (11,050)   (14,072)   —    (25,122)
Balance at December 31, 2018   (46,091)   (24,987)   —    (71,078)
Change during 2019:                    
Before-tax amount   75,449    4,350    (277)   79,552 
Tax expense   (29,553)   —    —    (29,553)
Other comprehensive earnings/(loss)   45,896    4,350    (277)   49,969 
Balance at December 31, 2019  $(195)  $(20,637)  $(277)  $(21,109)

61
 

19.          RELATED PARTY TRANSACTIONS

The Company provides certain administrative services to RPC, Inc. (“RPC”) (a company of which Mr. R. Randall Rollins is also Chairman, and which is otherwise affiliated with the Company). The service agreements between RPC and the Company provide for the provision of services on a cost reimbursement basis and are terminable on 6 months’ notice. The services covered by these agreements include administration of certain employee benefit programs, and other administrative services. Charges to RPC (or to corporations which are subsidiaries of RPC) for such services and rent totaled approximately $0.1 million for each of the years ended December 31, 2019, 2018, and 2017.

The Company rents office, hanger and storage space to LOR, Inc. (“LOR”) (a company controlled by R. Randall Rollins and Gary W. Rollins). Charges to LOR (or corporations which are subsidiaries of LOR) for rent totaled $0.8 million for the year ended December 31, 2019 and $0.9 million and $1.0 million for the years ended December 31, 2018 and 2017, respectively.

In 2014, P.I.A. LLC, a company owned by the Chairman of the Board of Directors, Mr. R. Randall Rollins, purchased a Lear Model 35A jet and entered into a lease arrangement with the Company for Company use of the aircraft for business purposes.  The lease is terminable by either party on 30 days’ notice. The Company pays $100 per month rent for the leased aircraft, and pays all variable costs and expenses associated with the leased aircraft, such as the costs for fuel, maintenance, storage and pilots. The Company has the priority right to use of the aircraft on business days, and Mr. Rollins has the right to use the aircraft for personal use through the terms of an Aircraft Time Sharing Agreement with the Company. During the years ended December 31, 2019, 2018 and 2017, the Company paid approximately $0.9 million, $0.7 million, and $0.8 million in rent and operating costs for the aircraft respectively. During 2019, 2018 and 2017, respectively, the Company accounted for 100 percent of the use of the aircraft. All transactions were approved by the Company’s Nominating and Governance Committee of the Board of Directors.

On January 24, 2018, the Company pledged a charitable gift of $0.7 million to Emory University Hospital Midtown. The amount will be paid in equal annual installments over the next five years. Dr. Lawley recused himself from the Board of Director’s approval of the gift agreement.

On December 1, 2019, Orkin, a subsidiary of the Company entered into a franchise agreement with Wilson Pest Management, Inc. The franchisee is owned 100% by John Wilson IV. The Company received a total of approximately $0.8 million, which included payment for the franchise and an initial franchise fee of seventy-five thousand dollars in connection with the transaction. The franchise agreement provides for a monthly royalty fee of 9.0% of the franchisee’s reported income. John Wilson IV is the son of John F. Wilson, President and Chief Operating Officer of the Company. The Company approved the agreement in accordance with its Related Party Transactions policy.

20.           UNAUDITED QUARTERLY DATA

                 
(in thousands except per share data)  First   Second   Third   Fourth 
2019                    
Revenues  $429,069   $523,957   $556,466   $505,985 
Gross profit (Revenues less cost of services provided)  $211,811   $270,624   $287,748   $251,701 
Net Income  $44,226   $64,295   $44,064   $50,762 
Income per share:                    
Income per share-Basic  $0.14   $0.20   $0.13   $0.16 
Income per share-Diluted  $0.14   $0.20   $0.13   $0.16 
2018                    
Revenues  $408,742   $480,461   $487,739   $444,623 
Gross profit (Revenues less cost of services provided)  $202,599   $249,689   $251,452   $223,389 
Net Income  $48,525   $65,542   $66,628   $50,968 
Income per share:                    
Income per share-Basic  $0.15   $0.20   $0.20   $0.16 
Income per share-Diluted  $0.15   $0.20   $0.20   $0.16 

21.          CASH DIVIDEND

On January 28, 2020, the Board of Directors approved a 14.3% increase in the Company’s quarterly cash dividend per common share to $0.12 payable March 10, 2020 to stockholders of record at the close of business February 10, 2020. On October 22, 2019, the Board of Directors declared its regular $0.105 per share as well as a special year-end dividend of $0.05 per share both payable December 10, 2019 to stockholders of record at the close of business November 11, 2019. The Company expects to continue to pay cash dividends to the common stockholders, subject to the earnings and financial condition of the Company and other relevant factors.

62
 
Item 9.Changes in and Disagreements with Accountants on Accounting and Financial Disclosures.

None.

Item 9A.Controls and Procedures

Evaluation of Disclosure Controls and Procedures—We have established disclosure controls and procedures to ensure, among other things, that material information relating to the Company, including its consolidated subsidiaries, is made known to the officers who certify the Company’s financial reports and to other members of senior management and the Board of Directors.

Based on management’s evaluation as of December 31, 2019, in which the principal executive officer and principal financial officer of the Company participated, the principal executive officer and principal financial officer have concluded that the Company’s disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934) are effective, at the reasonable assurance level to ensure that the information required to be disclosed by the Company in the reports that it files or submits under the Securities Exchange Act of 1934 is recorded, processed, summarized and reported within the time periods specified in SEC rules and forms.

Management’s Report on Internal Control Over Financial Reporting—Management’s Report on Internal Control Over Financial Reporting is contained on page 23.

Changes in Internal Controls—There were no changes in our internal control over financial reporting during the fourth quarter of 2019 that materially affected or are reasonably likely to materially affect these controls.

Item 9B.Other Information

 

None.

63
 

PART III 

Item 10.Directors, Executive Officers and Corporate Governance.

Information concerning directors and executive officers is included in the Company’s Proxy Statement for its 2019 Annual Meeting of Stockholders (the “Proxy Statement”), in the section titled “Proposal 1: Election of Directors”. This information is incorporated herein by reference. Information about executive officers is contained on page 11 of this document.

Audit Committee and Audit Committee Financial Expert

Information concerning the Audit Committee of the Company and the Audit Committee Financial Expert(s) is included in the Company’s Proxy Statement in the section titled “Corporate Governance and Board of Directors’ Committees and Meetings – Audit Committee.” This information is incorporated herein by reference.

Code of Ethics

The Company has adopted a Code of Business Conduct that applies to all employees. In addition, the Company has adopted a Code of Business Conduct and Ethics for Directors and Executive Officer and Related Party Transactions policy. Both of these documents are available on the Company’s website at www.rollins.com, under the heading “Investor Relations – Corporate Governance,” and a copy is available by writing to Investor Relations at 2170 Piedmont Road, Atlanta, Georgia 30324. The Company intends to satisfy the disclosure requirement under Item 10 of Form 10-K1 regarding an amendment to, or waiver from, a provision of its code of ethics that relates to any elements of the code of ethics definition enumerated in SEC rules by posting such information on its internet website, the address of which is provided above.

Section 16(a) Beneficial Ownership Reporting Compliance

Information regarding compliance with Section 16(a) of the Exchange Act is included under “Compliance with Section 16(a) of the Exchange Act” in the Company’s Proxy Statement, which is incorporated herein by reference.

Item 11.Executive Compensation.

 

The information under the captions “Compensation Committee Interlocks and Insider Participation,” “Director Compensation,” “Compensation Discussion and Analysis,” “Compensation Committee Report,” and “Executive Compensation” included in the Proxy Statement is incorporated herein by reference.

Item 12.Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.

 

The information under the captions “Capital Stock” and “Election of Directors” included in the Proxy Statement for the Annual Meeting of Stockholders to be held April 28, 2020 is incorporated herein by reference.

64
 

EQUITY COMPENSATION PLAN INFORMATION

The following table sets forth certain information regarding equity compensation plans as of December 31, 2019.

   Number of Securities To
Be Issued Upon Exercise
of Outstanding Options,
Warrants and Rights		   Weighted Average
Exercise Price of
Outstanding Options,
Warrants and Rights		   Number of Securities
Remaining Available for
Future Issuance Under
Equity Compensation
Plans (Excluding Securities
Reflected in Column (A)		 
Plan Category  ( A )   ( B )   ( C ) 
Equity compensation plans approved by security holders   2,310,101         5,466,484 
Equity compensation plans not approved by security holders   —    —    — 
 Total   2,310,101    —    5,466,484(1)
1.Includes 5,466,484 shares available for grant under the 2018 Employee Stock Incentive Plan. The 2018 Employee Stock Incentive Plan provides for awards of the Company’s common stock and awards that are valued in whole or in part by reference to the Company’s common stock apart from stock options and SARs including, without limitation, restricted stock, performance-accelerated restricted stock, performance stock, performance units, and stock awards or options valued by reference to book value or subsidiary performance.

 

Item 13.Certain Relationships and Related Party Transactions, and Director Independence.

The information under the caption “Certain Relationships and Related Party Transactions” included in the Proxy Statement is incorporated herein by reference. Information concerning director independence is included in the Proxy Statement, in the section titled “Corporate Governance and Board of Directors’ Committees and Meetings.” This information is incorporated herein by reference.

Item 14.Principal Accounting Fees and Services.

Information regarding principal accounting fees and services is set forth under “Independent Registered Public Accounting Firm” in the Company’s Proxy Statement, which information is incorporated herein by reference.

65
 

PART IV

 

Item 15.Exhibits and Financial Statement Schedules

 

(a)Consolidated Financial Statements, Financial Statement Schedule and Exhibits.
1.Consolidated financial statements listed in the accompanying Index to Consolidated Financial Statements and Schedule are filed as part of this report.
2.The financial statement schedule listed in the accompanying Index to Consolidated Financial Statements and Schedule is filed as part of this report.
3.Exhibits listed in the accompanying Index to Exhibits are filed as part of this report. The following such exhibits are management contracts or compensatory plans or arrangements:
(10) (a)   Rollins, Inc. Amended and Restated Deferred Compensation Plan, incorporated herein by reference to Exhibit 4.1 filed with the registrant’s Form S-8 filed November 18, 2005.
(10) (b)   Form of Plan Agreement pursuant to the Rollins, Inc. Amended and Restated Deferred Compensation Plan, incorporated herein by reference to Exhibit 4.2 filed with the registrant’s Form S-8 filed November 18, 2005.
(10) (c)  

Written description of Rollins, Inc. Performance-Based Incentive Cash Compensation Plan incorporated herein by reference to Exhibit 10(a) as filed with its Form 8-K dated April 25, 2013. 

(10) (d)  

Forms of award agreements under the 2013 Cash Incentive Plan incorporated herein by reference to Exhibit 10(a) as filed with its Form 10-K dated February 27, 2017. 

(10) (e)   2008 Stock Incentive Plan incorporated herein by reference to Exhibit A of the March 17, 2008 Proxy Statement for the Annual Meeting of the Stockholders held on April 22, 2008.
(10) (f)   Form of Restricted Stock Grant Agreement incorporated herein by reference to Exhibit 10(d) as filed with its Form 8-K dated April 28, 2008.
(10) (g)  

Form of Time-Lapse Restricted Stock Agreement incorporated herein by reference to Exhibit 10.1 as filed with its Form 10-Q for the quarter ended March 31, 2012. 

(10) (h)   Summary of Compensation Arrangements with Executive Officers, incorporated herein reference to Exhibit (10)(q) as filed with its Form 10-K for the year ended December 31, 2010.
(10) (i)   Summary of Compensation Arrangements with Non-Employee Directors, incorporated herein by reference to Exhibit 10(i) filed with the Registrant’s 10-K filed February 25, 2015.
66
 
(b)Exhibits (inclusive of item 3 above):

(3) (i)   (A) Restated Certificate of Incorporation of Rollins, Inc. dated July 28, 1981, incorporated herein by reference to Exhibit (3)(i)(A) as filed with the registrant’s Form 10-Q filed August 1, 2005.
    (B) Certificate of Amendment of Certificate of Incorporation of Rollins, Inc. dated August 20, 1987, incorporated herein by reference to Exhibit 3(i)(B) filed with the registrant’s 10-K filed March 11, 2005.
    (C) Certificate of Change of Location of Registered Office and of Registered Agent dated March 22, 1994, incorporated herein by reference to Exhibit (3)(i)(C) filed with the registrant’s Form 10-Q filed August 1, 2005. 
    (D) Certificate of Amendment of Certificate of Incorporation of Rollins, Inc. dated April 25, 2006, incorporated herein by reference to Exhibit 3(i)(D) filed with the registrant’s 10-Q filed October 31, 2006.
   

(E) Certificate of Amendment of Certificate of Incorporation of Rollins, Inc. dated April 26, 2011, incorporated herein by reference to Exhibit 3(i)(E) filed with the Registrant’s 10-K filed February 25, 2015.

(F) Certificate of Amendment of Certificate of Incorporation of Rollins, Inc. dated April 28, 2015, incorporated herein by reference to Exhibit 3(i)(F) filed with the Registrant’s 10-Q filed on July 29, 2015.

(ii)   Revised By-laws of Rollins, Inc. dated April 25, 2017, incorporated herein by reference to Exhibit (3) (i) as filed with its Form 10-Q filed April 28, 2017.
(4)(a)   Form of Common Stock Certificate of Rollins, Inc. incorporated herein by reference to Exhibit (4) as filed with its Form 10-K for the year ended December 31, 1998.
(4)(b)   Description of Registrant’s Securities.
(10) (a)   Rollins, Inc. Amended and Restated Deferred Compensation Plan, incorporated herein by reference to Exhibit 4.1 filed with the registrant’s Form S-8 filed November 18, 2005.
(10) (b)  

Form of Plan Agreement pursuant to the Rollins, Inc. Amended and Restated Deferred Compensation Plan, incorporated herein by reference to Exhibit 4.2 filed with the registrant’s Form S-8 filed November 18, 2005. 

(10) (c)   Written description of Rollins, Inc. Performance-Based Incentive Cash Compensation Plan incorporated herein by reference to Exhibit 10(a) as filed with its Form 8-K dated April 25, 2013.
(10) (d)  

Forms of award agreements under the 2013 Cash Incentive Plan incorporated herein by reference to Exhibit 10(a) as filed with its Form 10-K dated February 27, 2017. 

(10) (e)   2008 Stock Incentive Plan incorporated herein by reference to Exhibit A of the March 17, 2008 Proxy Statement for the Annual Meeting of the Stockholders held on April 22, 2008.
(10) (f)   Form of Restricted Stock Grant Agreement incorporated herein by reference to Exhibit 10(d) as filed with its Form 8-K dated April 28, 2008.
(10) (g)  

Form of Time-Lapse Restricted Stock Agreement incorporated herein by reference to Exhibit 10.1 as filed with its Form 10-Q for the quarter ended March 31, 2012. 

(10) (h)   Summary of Compensation Arrangements with Executive Officers, incorporated herein reference to Exhibit (10)(q) as filed with its Form 10-K for the year ended December 31, 2010.
(10) (i)   Summary of Compensation Arrangements with Non-Employee Directors, incorporated herein by reference to Exhibit 10(i) filed with the Registrant’s 10-K filed February 25, 2015.
(10) (j)   Revolving Credit Agreement dated as of April 30, 2019 between Rollins, SunTrust Bank and Bank of America, N.A.
(10) (k)   Stock Purchase Agreement by and among Rollins, Inc., Clark Pest Control of Stockton, Inc., the Stockholders of Clark Pest Control of Stockton, Inc. the Principals and the Stockholders Representative.
(10) (l)   Asset Purchase Agreement among King Distribution, Inc., a Delaware corporation, Geotech supply Co., LLC, a California limited liability company, and Clarksons California Properties, California limited partnership.
(10) (m)   Real Estate Purchase Agreement by and between RCI - King, Inc., and Clarksons California Properties, a California limited partnership.

67
 

(21)   Subsidiaries of Registrant.
(23.1)   Consent of Grant Thornton LLP, Independent Registered Public Accounting Firm.
(24)   Powers of Attorney for Directors.
(31.1)   Certification of Chief Executive Officer Pursuant to Item 601(b)(31) of Regulation S-K, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
(31.2)   Certification of Chief Financial Officer Pursuant to Item 601(b)(31) of Regulation S-K, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
(32.1)   Certification of Chief Executive Officer and Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.

 

(101.INS)  

Inline XBRL Instance Document

(101.SCH)  

Inline XBRL Schema Document

(101.CAL)  

Inline XBRL Calculation Linkbase Document

(101.LAB)  

Inline XBRL Labels Linkbase Document

(101.PRE)  

Inline XBRL Presentation Linkbase Document

(101.DEF)  

Inline XBRL Definition Linkbase Document

68
 

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

 

  ROLLINS, INC.
     
  By: /s/ Gary W. Rollins
    Gary W. Rollins
    Vice Chairman and Chief Executive Officer
    (Principal Executive Officer)
     
  Date:

February 28, 2020

 

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated.

By: /s/ Gary W. Rollins   By: /s/ Paul E. Northen
 

Gary W. Rollins

Vice Chairman and Chief Executive Officer

(Principal Executive Officer)

    

Paul E. Northen

Senior Vice President, Chief Financial Officer and Treasurer

(Principal Financial and Accounting Officer)

         
Date:

February 28, 2020

   Date:

February 28, 2020

 

The Directors of Rollins, Inc. (listed below) executed a power of attorney appointing Gary W. Rollins their attorney-in-fact, empowering him to sign this report on their behalf.

 

  R. Randall Rollins, Director
  Henry B. Tippie, Lead Director
  James B. Williams, Director
  Bill J. Dismuke, Director
  Thomas J. Lawley, MD, Director
  John F. Wilson, Director
  Pam R. Rollins, Director

 

/s/ Gary W. Rollins  
Gary W. Rollins  
As Attorney-in-Fact & Director  

February 28, 2020

  
69
 

ROLLINS, INC. AND SUBSIDIARIES

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS AND SCHEDULE

 

The following documents are filed as part of this report.

Financial statements and reports

Page Number
From
This Form
10-K

Management’s Report on Internal Control Over Financial Reporting 23
Report of Independent Registered Public Accounting Firm On Internal Control Over Financial Reporting 24
Report of Independent Registered Public Accounting Firm on the Consolidated Financial Statements and Schedule 25
Consolidated Financial Statements  
Consolidated Statements of Financial Position as of December 31, 2019 and 2018 27
Consolidated Statements of Income for each of the three years in the period ended December 31, 2019 28
Consolidated Statements of Comprehensive Earnings for each of the three years in the period ended December 31, 2019 29
Consolidated Statements of Stockholders’ Equity for each of the three years in the period ended December 31, 2019 30
Consolidated Statements of Cash Flows for each of the three years in the period ended December 31, 2019 31
Notes to Consolidated Financial Statements 32 – 62
   
Financial Statement Schedules  
Schedule II – Valuation and Qualifying Accounts 71
Schedules not listed above have been omitted as not applicable, immaterial or disclosed in the Consolidated Financial Statements or notes thereto.  
70
 

SCHEDULE II-VALUATION AND QUALIFYING ACCOUNTS

 

ROLLINS, INC. AND SUBSIDIARIES

   Allowance for Doubtful Accounts 
(in thousands)  Balance at
Beginning of
Period		   Charged to
Costs and
Expenses		   Net
(Deductions)
Recoveries		   Balance at
End of Period		 
Year ended December 31, 2019  $16,666   $15,145   $(12,153)  $19,658 
Year ended December 31, 2018  $14,706   $13,606   $(11,646)  $16,666 
Year ended December 31, 2017  $14,600   $10,455   $(10,349)  $14,706 

71
 

ROLLINS, INC. AND SUBSIDIARIES

INDEX TO EXHIBITS

Exhibit Number   Exhibit Description
(3) (i)   (A) Restated Certificate of Incorporation of Rollins, Inc. dated July 28, 1981, incorporated herein by reference to Exhibit (3)(i)(A) as filed with the registrant’s Form 10-Q filed August 1, 2005.
    (B) Certificate of Amendment of Certificate of Incorporation of Rollins, Inc. dated August 20, 1987, incorporated herein by reference to Exhibit 3(i)(B) filed with the registrant’s 10-K filed March 11, 2005.
    (C) Certificate of Change of Location of Registered Office and of Registered Agent dated March 22, 1994, incorporated herein by reference to Exhibit (3)(i)(C) filed with the registrant’s Form 10-Q filed August 1, 2005.
    (D) Certificate of Amendment of Certificate of Incorporation of Rollins, Inc. dated April 25, 2006, incorporated herein by reference to Exhibit 3(i)(D) filed with the registrant’s 10-Q filed October 31, 2006.
    (E) Certificate of Amendment of Certificate of Incorporation of Rollins, Inc. dated April 26, 2011, incorporated herein by reference to Exhibit 3(i)(E) filed with the Registrant’s 10-K filed February 25, 2015.
    (F) Certificate of Amendment of Certificate of Incorporation of Rollins, Inc. dated April 28, 2015, incorporated herein by reference to Exhibit 3(i)(F) filed with the Registrant’s 10-Q filed on July 29, 2015.
(ii)   Revised By-laws of Rollins, Inc. dated April 25, 2017, incorporated herein by reference to Exhibit (3) (i) as filed with its Form 10-Q filed April 28, 2017.
(4)(a)   Form of Common Stock Certificate of Rollins, Inc. incorporated herein by reference to Exhibit (4) as filed with its Form 10-K for the year ended December 31, 1998.
(4)(b)   Description of Registrant’s Securities.
(10.1)+   Membership Interest Purchase Agreement by and among Rollins, Inc., Northwest Exterminating Co., Inc. NW Holdings, LLC and the stockholders of Northwest Exterminating Co., Inc. dated as of July 24, 2017.
(10) (a)   Rollins, Inc. Amended and Restated Deferred Compensation Plan, incorporated herein by reference to Exhibit 4.1 filed with the registrant’s Form S-8 filed November 18, 2005.
(10) (b)   Form of Plan Agreement pursuant to the Rollins, Inc. Amended and Restated Deferred Compensation Plan, incorporated herein by reference to Exhibit 4.2 filed with the registrant’s Form S-8 filed November 18, 2005.
(10) (c)   Written description of Rollins, Inc. Performance-Based Incentive Cash Compensation Plan incorporated herein by reference to Exhibit 10(a) as filed with its Form 8-K dated April 25, 2013.
(10) (d)   Forms of award agreements under the 2013 Cash Incentive Plan incorporated herein by reference to Exhibit 10(a) as filed with its Form 10-K dated February 27, 2017.
(10) (e)   2008 Stock Incentive Plan incorporated herein by reference to Exhibit A of the March 17, 2008 Proxy Statement for the Annual Meeting of the Stockholders held on April 22, 2008.
(10) (f)   Form of Restricted Stock Grant Agreement incorporated herein by reference to Exhibit 10(d) as filed with its Form 8-K dated April 28, 2008.
(10) (g)   Form of Time-Lapse Restricted Stock Agreement incorporated herein by reference to Exhibit 10.1 as filed with its Form 10-Q for the quarter ended March 31, 2012.
(10) (h)   Summary of Compensation Arrangements with Executive Officers, incorporated herein reference to Exhibit (10)(q) as filed with its Form 10-K for the year ended December 31, 2010.
(10) (i)   Summary of Compensation Arrangements with Non-Employee Directors, incorporated herein by reference to Exhibit 10(i) filed with the Registrant’s 10-K filed February 25, 2015.
(10) (j)   Revolving Credit Agreement dated as of April 30, 2019 between Rollins, SunTrust Bank and Bank of America, N.A.
(10) (k)   Stock Purchase Agreement by and among Rollins, Inc., Clark Pest Control of Stockton, Inc., the Stockholders of Clark Pest Control of Stockton, Inc. the Principals and the Stockholders Representative.
(10) (l)   Asset Purchase Agreement among King Distribution, Inc., a Delaware corporation, Geotech Supply Co., LLC, a California limited liability company, and Clarksons California Properties, a California limited partnership.
(10) (m)   Real Estate Purchase Agreement by and between RCI - King, Inc., and Clarksons California Properties, a California limited partnership.

72
 
(21)   Subsidiaries of Registrant.
(23.1)   Consent of Grant Thornton LLP, Independent Registered Public Accounting Firm.
(24)   Powers of Attorney for Directors.
(31.1)   Certification of Chief Executive Officer Pursuant to Item 601(b)(31) of Regulation S-K, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
(31.2)   Certification of Chief Financial Officer Pursuant to Item 601(b)(31) of Regulation S-K, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
(32.1)   Certification of Chief Executive Officer and Chief Financial Officer Pursuant to 18 U.S.C. Section 1350, As Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
(101.INS)   Inline XBRL Instance Document
(101.SCH)   Inline XBRL Schema Document
(101.CAL)   Inline XBRL Calculation Linkbase Document
(101.LAB)   Inline XBRL Labels Linkbase Document
(101.PRE)   Inline XBRL Presentation Linkbase Document
(101.DEF)   Inline XBRL Definition Linkbase Document
104   Cover Page Interactive Data File (embedded within the Inline XBRL document) 
     
+   Confidential treatment has been requested for certain portions of this exhibit (indicated by asterisks). Such information has been omitted and was filed separately with the Securities and Exchange Commission.
73
 EX-4.B 2 i20108_ex4b.htm

Exhibit (4)(b)

DESCRIPTION OF CAPITAL STOCK

INTRODUCTION

The following summary description of Rollins’ capital stock is qualified by reference to the provisions of its certificate of incorporation and bylaws.

The authorized capital stock of Rollins consists of 550 million shares of common stock, par value $1.00 per share, and 500,000 shares of preferred stock, no par value per share.

COMMON STOCK

Subject to the rights of stockholders of Rollins preferred stock, the stockholders of Rollins common stock:

·are entitled to dividends if they are declared by our board of directors out of funds legally available therefor;
·are entitled to one vote per share on all matters brought before them (voting is noncumulative in the election of directors);
·have no preemptive or conversion rights;
·are not subject to, or entitled to the benefits of, any redemption or sinking fund provision; and
·are entitled upon liquidation to receive the remainder of our assets after the payment of corporate debts and the satisfaction of the liquidation preference of our preferred stock.

PREFERRED STOCK

Rollins’ board of directors is empowered, without approval of the stockholders, to cause shares of preferred stock to be issued in one or more series, with the number of shares of each series and the rights, preferences and limitations of each series to be determined by it at the time of issuance. Among the specific matters that our board of directors may determine are the rate of dividends, redemption and conversion prices and terms and amounts payable in the event of liquidation and special voting rights. Such rights of the board of directors to issue preferred stock may be viewed as having an anti-takeover effect.

 
 

BUSINESS COMBINATIONS WITH INTERESTED SHAREHOLDERS

As a public Delaware corporation, Rollins is subject to Section 203 of the Delaware General Corporation Law. In general, Section 203 prevents an “interested stockholder” (defined generally as a person owning 15 percent or more of a corporation’s outstanding voting stock) from engaging in a “business combination” with a Delaware corporation for three years following the time such person became an interested stockholder unless:

·before such person became an interested stockholder, the board of directors of the corporation approved the transaction in which the interested stockholder became an interested stockholder or approved the business combination;
·upon consummation of the transaction that resulted in the stockholder becoming an interested stockholder, the interested stockholder owns at least 85 percent of the voting stock of the corporation outstanding at the time the transaction commenced (excluding stock held by directors who are also officers of the corporation and by employee stock plans that do not provide employees with the rights to determine confidentially whether shares held subject to the plan will be tendered in a tender or exchange offer); or
·following the transaction in which such person became an interested stockholder, the business combination is approved by the board of directors of the corporation and authorized at a meeting of stockholders by the affirmative vote of the holders of two-thirds of the outstanding voting stock of the corporation not owned by the interested stockholder.

 

CERTAIN PROVISIONS OF THE CERTIFICATE OF INCORPORATION AND BYLAWS OF ROLLINS

General

A number of provisions of the certificate of incorporation and bylaws deal with matters of corporate governance and the rights of stockholders including, among others, provisions for the classification of the board of directors into three classes having terms of three years. Certain of these provisions may be deemed to have an anti-takeover effect and may discourage takeover attempts not first approved by the board of directors, including takeovers which certain stockholders may deem to be in their best interest. These provisions also could delay or frustrate the removal of incumbent directors or the assumption of control by stockholders, even if such removal or assumption would be beneficial to stockholders of Rollins. These provisions also could discourage or make more difficult a merger, tender offer or proxy contest, even if they could be favorable to the interests of stockholders, and could potentially depress the market price of the common stock. The board of directors believes that these provisions are appropriate to protect the interests of Rollins and all of its stockholders.

Meetings of Stockholders

The bylaws provide that only those matters set forth in the notice of the special meeting may be considered or acted upon at that special meeting, unless otherwise provided by law. In addition, the bylaws set forth certain advance notice and informational requirements and time limitations on any director nomination or any new business which a stockholder wishes to propose for consideration at an annual meeting or special meeting of stockholders.

2
 

Indemnification and Limitation of Liability

The bylaws provide that directors and officers shall be, and at the discretion of the board of directors, others serving at the request of Rollins may be, indemnified by Rollins to the fullest extent authorized by Delaware law, as it now exists or may in the future be amended, against all expenses and liabilities reasonably incurred in connection with service for or on behalf of Rollins and further requires the advancing of expenses incurred in defending claims. The bylaws also provide that the right of directors and officers to indemnification shall not be exclusive of any other right now possessed or hereafter acquired under any bylaw, agreement, vote of stockholders or otherwise. The certificate contains a provision permitted by Delaware law that generally eliminates the personal liability of directors for monetary damages for breaches of their fiduciary duty. This provision does not alter a director’s liability under the federal securities laws. In addition, this provision does not affect the availability of equitable remedies, such as an injunction or rescission, for breach of fiduciary duty.

Amendment of Bylaws

The certificate of incorporation provides that Rollins’ bylaws may be adopted, amended or repealed by the board of directors and any bylaws adopted by the directors may be altered, amended or repealed by the directors or by the stockholders.

3
 EX-21 3 i20108_ex21.htm

 

Exhibit 21

 

(LOGO)

 

List of Subsidiaries

 

Rollins, Inc. Delaware  
Orkin, LLC Delaware  
Orkin Systems, LLC Delaware  
Orkin S.A de C.V. Mexico  
Orkin Expansion, Inc. Delaware  
PCO Acquisitions, Inc.    Delaware  
Rollins Dutch Holdings C.V. Netherlands 99.00%
Rollins Investment, LLC Delaware 1.00%
Rollins Dutch Holdings C.V Netherlands  
Rollins Netherlands B.V. Netherlands  
Orkin Canada Corporation Nova Scotia  
PCO Services Holdings Corporation Ontario  
Critter Control Operations Canada, Inc. Ontario  
Rollins Europe B.V. Netherlands  
Rollins Australia Pty Ltd Australia  
ROL-WA Pty Ltd Australia  
ROL-ADMIN WA Pty Ltd Australia  
ROL-GSN Pty Ltd Australia  
Orkin Australia Pty Ltd Australia  
Statewide Rollins Pty Ltd Australia  
Murray Rollins Pty Ltd Australia  
Rollins Australia Franchising Pty Ltd Australia  
Scientific PM Holdings Pty Ltd Australia  
Scientific Pest Management (Australia/Pacific) Pty Ltd Australia  
Rollins UK Holdings Ltd United Kingdom  
Safeguard Pest Control and Environmental Services Limited United Kingdom  
AMES Group Limited United Kingdom  
Kestrel Pest Control Limited United Kingdom  
Guardian Cleaning Services Ltd United Kingdom  
Guardian Hygiene Services Limited United Kingdom  
Guardian Pest Control Limited United Kingdom  
Baroque (S.W.) Limited United Kingdom  
Aardwolf Pestkare (Singapore) Pte Ltd Singapore  
Rollins Dutch Holdings UK Ltd England and Wales
Orkin Services of California, Inc. Delaware  
Orkin-IFC Properties, LLC Delaware  
Banks Pest Control California  
Rollins Continental, Inc. New York  
Rollins-Western Real Estate Holdings, LLC Delaware  
RCI – King, Inc. Delaware  
Western Industries-North, LLC Delaware  
Western Industries-South, LLC Delaware  
HomeTeam Pest Defense, Inc. Delaware  
The Industrial Fumigant Company, LLC Illinois  
IFC Services of California, Inc. Delaware  
International Food Consultants, LLC Texas 40.00%
Crane Acquisition, Inc. Delaware  
Waltham Services, LLC Georgia  
TruTech, LLC Delaware  
B. D. D. Pest Control Incorporated California  
Wilco Enterprises, Inc. Virginia  
PermaTreat Pest Control Company, Inc. Virginia  
Rollins Wildlife Services, Inc. Delaware  
Critter Control, Inc. Michigan  
Critter Control Operations, Inc. Delaware  
Northwest Exterminating Co., LLC Georgia  
Jody Millard Pest Control, LLC Tennessee  
Okolona Pest Control, Inc. Kentucky  
Rollins Employee Relief Fund, Inc. Georgia  
Rollins Acceptance Company, LLC Delaware  
King Distribution, Inc. Delaware  
Clark Pest Control of Stockton, Inc. California  
Clark Pest Control of Nevada, LLC Nevada  

 

 

 
 EX-23.1 4 i20108_ex23-1.htm

 

Exhibit 23.1

 

CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

 

We have issued our reports dated February 28, 2020, with respect to the consolidated financial statements and internal control over financial reporting included in the Annual Report of Rollins, Inc. on Form 10-K for the year ended December 31, 2019. We consent to the incorporation by reference of said reports in the Registration Statements of Rollins, Inc. on Forms S-8 (File No. 333-224654, File No. 33-26056, File No. 33-47528, File No. 33-52355, File No. 333-49308, File No. 333-129789, File No. 333-143692, File No. 333-143693, and File No. 333-150339).

 

Atlanta, Georgia

February 28, 2020

 
 EX-24.1 5 i20108_ex24-1.htm

 

Exhibit 24.1

 

POWER OF ATTORNEY

 

Know All Men By These Presents, that the undersigned constitutes and appoints Gary W. Rollins as his true and lawful attorney-in-fact and agent in any and all capacities to sign filings by Rollins, Inc. on Form 10-K, Annual Reports and any and all amendments thereto (including post-effective amendments) and to file the same, with all exhibits, and any other documents in connection therewith, with the Securities and Exchange Commission. 

 

IN WITNESS WHEREOF, the undersigned has executed this Power of Attorney, in the capacities indicated, as of this 18th day of February 2020. 

 

  /s/ R. Randall Rollins
  R. Randall Rollins, Director
 
 EX-24.2 6 i20108_ex24-2.htm

 

Exhibit 24.2

 

POWER OF ATTORNEY

 

Know All Men By These Presents, that the undersigned constitutes and appoints Gary W. Rollins as his true and lawful attorney-in-fact and agent in any and all capacities to sign filings by Rollins, Inc. on Form 10-K, Annual Reports and any and all amendments thereto (including post-effective amendments) and to file the same, with all exhibits, and any other documents in connection therewith, with the Securities and Exchange Commission.

 

IN WITNESS WHEREOF, the undersigned has executed this Power of Attorney, in the capacities indicated, as of this 18th day of February 2020. 

 

  /s/ Henry B. Tippie
  Henry B. Tippie, Director
 
 EX-24.3 7 i20108_ex24-3.htm

 

Exhibit 24.3

 

POWER OF ATTORNEY

 

Know All Men By These Presents, that the undersigned constitutes and appoints Gary W. Rollins as his true and lawful attorney-in-fact and agent in any and all capacities to sign filings by Rollins, Inc. on Form 10-K, Annual Reports and any and all amendments thereto (including post-effective amendments) and to file the same, with all exhibits, and any other documents in connection therewith, with the Securities and Exchange Commission. 

 

IN WITNESS WHEREOF, the undersigned has executed this Power of Attorney, in the capacities indicated, as of this 18th day of February 2020.

 

  /s/ James B. Williams
  James B. Williams, Director
 
 EX-24.4 8 i20108_ex24-4.htm

 

Exhibit 24.4

 

POWER OF ATTORNEY

 

Know All Men By These Presents, that the undersigned constitutes and appoints Gary W. Rollins as his true and lawful attorney-in-fact and agent in any and all capacities to sign filings by Rollins, Inc. on Form 10-K, Annual Reports and any and all amendments thereto (including post-effective amendments) and to file the same, with all exhibits, and any other documents in connection therewith, with the Securities and Exchange Commission. 

 

IN WITNESS WHEREOF, the undersigned has executed this Power of Attorney, in the capacities indicated, as of this 18th day of February 2020. 

 

  /s/ Bill J. Dismuke
  Bill J. Dismuke, Director
 
 EX-24.5 9 i20108_ex24-5.htm

 

Exhibit 24.5

 

POWER OF ATTORNEY

 

Know All Men By These Presents, that the undersigned constitutes and appoints Gary W. Rollins as his true and lawful attorney-in-fact and agent in any and all capacities to sign filings by Rollins, Inc. on Form 10-K, Annual Reports and any and all amendments thereto (including post-effective amendments) and to file the same, with all exhibits, and any other documents in connection therewith, with the Securities and Exchange Commission.

 

IN WITNESS WHEREOF, the undersigned has executed this Power of Attorney, in the capacities indicated, as of this 18th day of February 2020.

 

  /s/ Thomas J. Lawley
  Thomas J. Lawley, Director
 
 EX-24.6 10 i20108_ex24-6.htm

 

Exhibit 24.6

 

POWER OF ATTORNEY

 

Know All Men By These Presents, that the undersigned constitutes and appoints Gary W. Rollins as his true and lawful attorney-in-fact and agent in any and all capacities to sign filings by Rollins, Inc. on Form 10-K, Annual Reports and any and all amendments thereto (including post-effective amendments) and to file the same, with all exhibits, and any other documents in connection therewith, with the Securities and Exchange Commission. 

 

IN WITNESS WHEREOF, the undersigned has executed this Power of Attorney, in the capacities indicated, as of this 18th day of February 2020.

  

  /s/ Pam R. Rollins
  Pam R. Rollins, Director
 
 EX-24.7 11 i20108_ex24-7.htm

 

Exhibit 24.7

 

POWER OF ATTORNEY

 

Know All Men By These Presents, that the undersigned constitutes and appoints Gary W. Rollins as his true and lawful attorney-in-fact and agent in any and all capacities to sign filings by Rollins, Inc. on Form 10-K, Annual Reports and any and all amendments thereto (including post-effective amendments) and to file the same, with all exhibits, and any other documents in connection therewith, with the Securities and Exchange Commission. 

 

IN WITNESS WHEREOF, the undersigned has executed this Power of Attorney, in the capacities indicated, as of this 18th day of February 2020. 

 

  /s/ John F. Wilson
  John F Wilson, Director
 
 EX-31.1 12 i20108_ex31-1.htm

 

Exhibit 31.1

 

I, Gary W. Rollins, certify that:

 

1.I have reviewed this annual report on Form 10-K of Rollins, Inc.;

 

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

 

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

 

4.The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

 

a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

 

b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

 

c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

 

d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

 

5.The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

 

a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

 

b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

 

Date: February 28, 2020

 

/s/ Gary W. Rollins

Gary W. Rollins

Vice Chairman and Chief Executive Officer

(Principal Executive Officer)

 
 EX-31.2 13 i20108_ex31-2.htm

 

Exhibit 31.2

 

I, Paul E. Northen, certify that:

 

1.I have reviewed this annual report on Form 10-K of Rollins, Inc.;

 

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

 

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

 

4.The registrant’s other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

 

a)Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

 

b)Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

 

c)Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

 

d)Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

 

5.The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

 

a)All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

 

b)Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

 

Date: February 28, 2020

 

/s/ Paul E. Northen

Paul E. Northen

Senior Vice President, Chief Financial Officer and Treasurer
(Principal Financial and Accounting Officer)

 
 EX-32.1 14 i20108_ex32-1.htm

 

Exhibit 32.1

 

CERTIFICATION OF PERIODIC FINANCIAL REPORTS PURSUANT TO SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Annual Report of Rollins, Inc., a Delaware corporation (the “Company”), on Form 10-K for the period ended December 31, 2019 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), each of the undersigned certifies, pursuant to 18 U.S.C. sec. 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that to his knowledge:

 

(1) The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

 

(2) The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

 

Date: February 28, 2020 By:

/s/ Gary W. Rollins

Gary W. Rollins
Vice Chairman and Chief Executive Officer
(Principal Executive Officer)


Date: February 28, 2020		 By: 

/s/ Paul E. Northen

Paul E. Northen
Senior Vice President, Chief Financial Officer and Treasurer
(Principal Financial and Accounting Officer)

This certification shall not be deemed “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), or incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Exchange Act, except as shall be expressly set forth by specific reference in such a filing.

 
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portion Operating lease liabilities, less current portion Long-term debt Deferred income tax liability Long-term accrued liabilities Total liabilities Commitments and contingencies STOCKHOLDERS' EQUITY Preferred stock, without par value; 500,000 shares authorized, zero shares issued Common stock, par value $1 per share; 550,000,000 shares authorized, 327,430,846 and 327,308,079 shares issued and outstanding, respectively Paid in capital Accumulated other comprehensive loss Retained earnings Total stockholders' equity Total liabilities and stockholders' equity Trade receivables, allowance for doubtful accounts Financing receivables, short-term, allowance for doubtful accounts Financing receivables, long-term, allowance for doubtful accounts Preferred Stock, Shares Authorized Preferred stock, issued (in shares) Common Stock, Par Value Common Stock, Shares Authorized Common Stock, Shares Issued Common Stock, Shares Outstanding Income Statement [Abstract] REVENUES Customer services COSTS 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Financing Receivable, Percentage of Recorded Investment, 30 to 59 Days Past Due Financing Receivable, Percentage of Recorded Investment, 60 to 89 Days Past Due Financing Receivable, Percentage of Recorded Investment, Equal to Greater than 90 Days Past Due Financing Receivable, Percentage of Recorded Investment, Past Due Financing Receivable, Percentage of Finance Subject to Credit Score Financing Receivable, Number of Days Elapsed to be Charged Off Financing Receivable, Charge Offs as Percentage of Average Financing Receivables Financing Receivable, Cash Financing Period Period of Past Due Loans that Continue to Accrue Interest Plant And Equipment [Member] Foreign Countries [Member] Business Combination Recognized Identifiable Assets Acquired And Liabilities Assumed Liabilities Earnout Interest On Outstanding Liabilities Charge Offset Forfeit And Other Financing Receivable Percentage Of Recorded Investment 60 To 89 Days Past Due Intangible Assets Excluding Goodwill And Customer Contracts [Member] Cash At Bank in Foreign Earnings Per Share By Security [Axis] Orkin Franchises [Member] Deferred Franchise Revenue Notes Receivable From Franchises Net Notes Receivable From Franchises Maximum Period Maximum Loss Exposure Amount Relating To Franchises Critter Control [Member] Orkin Citter Control And Australia [Member] Business Acquisition [Member] Business Combination Recognized Identifiable Assets Acquired And Liabilities Customer Contracts Business Combination Recognized Identifiable Assets Acquired And Liabilities Contigent Consideration Short Term Business Combination Recognized Identifiable Assets Acquired And Liabilities Assumed Accrued Insurance Less Current Portion Business Acquisitions Pro Forma Cost And Expenses Business Acquisitions Pro Forma Provision Income Before Income Taxes Business Acquisitions Pro Forma Provision For Income Taxes Business Acquisitions Pro Forma Net Income Per Share - Basic And Diluted Business Acquisitions Pro Forma Dividend Per Share Business Acquisitions Pro Forma Weighted average participating shares outstanding - basic and diluted Business Combination Total Cash Purchase Price Business Combination Consideration Transferred Business Combination Recognized Identifiable Assets Acquired And Liabilities Assumed Accrued Compensation And Related Liabilities Defined Benefit Plan, Change in Benefit Obligation Interest Cost Amount of gain (loss) from change in Rollins 401(K) funding which (increases) decreases benefit obligation of defined benefit plan. Assumptions include, but are not limited to, interest, mortality, employee turnover, salary, and temporary deviation from substantive plan. Amount of asset (liability), recognized in statement of financial position, for defined benefit pension and other postretirement plans. Amount of asset (liability), recognized in statement of financial position, for defined benefit pension and other postretirement plans. Net Periodic Benefit Cost (Credit) Before Gain (Loss) Due to Settlement and Curtailment Amount of gain (loss) recognized in net periodic benefit (cost) credit from irrevocable action relieving primary responsibility for benefit obligation and eliminating risk related to obligation and assets used to effect settlement. Domestic equity - all other [Member] International equity [Member] Alternative/Opportunistic/Special [member] Defined Benefit Plan, Expected Future Benefit Payments Deferred Compensation Arrangement with Individual, Estimated Future Benefit Payments in Year One Deferred Compensation Arrangement with Individual, Estimated Future Benefit Payments in Year Two Deferred Compensation Arrangement with Individual, Estimated Future Benefit Payments in Year Three Deferred Compensation Arrangement with Individual, Estimated Future Benefit Payments in Year Four Deferred Compensation Arrangement with Individual, Estimated Future Benefit Payments in Year Five Deferred Compensation Arrangement with Individual, Estimated Future Benefit Payments Deferred Compensation Arrangement with Individual, Number of Life Insurance Policies Deferred Compensation Arrangement with Individual, Life Insurance Face Value Net Deferred Compensation Arrangement with Individual, Minimum Deferral Amount Per Plan Year Deferred Compensation Arrangement with Individual, Maximum Percentage Deferral of Employees Base Salary Deferred Compensation Arrangement with Individual, Maximum Percentage Deferral of Employees Annual Bonus Defined Contribution Plan, Full Time Employees Requisite Service Period Defined Contribution Plan, Non Full Time Employees Requisite Service Period Defined Contribution Plan, Non Full Time Employees Requisite Service Hours Defined Contribution Plan Employer Matching Contribution On Dollar For Maximum Percent Of Participants Contribution Defined Contribution Plan, Employee Contribution Eligible for Matching Contribution of Fifty Cents Defined Contribution Plan, Maximum Percentage of Participants Contribution Eligible for Employer Contribution Match Percentage of Employers Common Stock to Total Plan Assets Defined Contribution Plan, Administrative Fees Paid Market Value of Common Stock of Company Included in Plan Assets Fixed Assets held in Foreign Countries Assets, Current Assets Liabilities, Current Liabilities Stockholders' Equity Attributable to Parent Liabilities and Equity Gain (Loss) on Disposition of Property Plant Equipment, Excluding Oil and Gas Property and Timber Property Interest Income (Expense), Net CostsAndExpensesIncludingNonoperatingExpenses Income (Loss) from Continuing Operations before Equity Method Investments, Income Taxes, Noncontrolling Interest InterestRateSwapNetOfTax Comprehensive Income (Loss), Net of Tax, Attributable to Parent Shares, Issued Dividends, Common Stock, Cash Increase (Decrease) in Accounts Receivable Increase (Decrease) in Other Receivables Increase (Decrease) in Inventories Increase (Decrease) in Other Operating Assets Increase (Decrease) in Other Noncurrent Assets IncreaseDecreaseInAccruedInsurance Increase (Decrease) in Other Accrued Liabilities Payments to Acquire Businesses, Net of Cash Acquired Payments to Acquire Property, Plant, and Equipment Payments for Derivative Instrument, Investing Activities Net Cash Provided by (Used in) Investing Activities Repayments of Long-term Debt Payments of Ordinary Dividends, Common Stock Payments for Repurchase of Common Stock Net Cash Provided by (Used in) Financing Activities Cash and Cash Equivalents, Period Increase (Decrease) DisclosureSummaryOfSignificantAccountingPoliciesDetailsAbstract DisclosureAccrualForTermiteContractsDetailsAbstract DisclosureEmployeeBenefitPlansDetailsAbstract Quarterly Financial Information [Table Text Block] Advertising Expense CashAtBankForeign Depreciation [Default Label] Earnings Per Share, Diluted, Distributed Earnings Per Share, Diluted, Undistributed Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Inventory Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Current Assets, Other Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Current Liabilities, Accounts Payable BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAccruedCompensationAndRelatedLiabilities Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Current Liabilities, Deferred Revenue Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Current Liabilities, Other Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Noncurrent Liabilities, Long-term Debt BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAccruedInsuranceLessCurrentPortion Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Current Liabilities Contract with Customer, Liability Long-term Debt AccountsNotesAndLoansReceivableNet Accounts Receivable, Allowance for Credit Loss Financing Receivable, Allowance for Credit Loss FinancingReceivablePercentageOfRecordedInvestmentCurrent FinancingReceivablePercentageOfRecordedInvestmentPastDue Business Combination, Recognized Identifiable Assets Acquired and Liabilities Assumed, Liabilities Payments for Loans Finite-Lived Intangible Assets, Gross Finite-Lived Intangible Assets, Amortization Expense, Next Twelve Months Finite-Lived Intangible Assets, Amortization Expense, Year Two Finite-Lived Intangible Assets, Amortization Expense, Year Three Finite-Lived Intangible Assets, Amortization Expense, Year Four Finite-Lived Intangible Assets, Amortization Expense, Year Five Deferred Federal Income Tax Expense (Benefit) Deferred State and Local Income Tax Expense (Benefit) Deferred Foreign Income Tax Expense (Benefit) Effective Income Tax Rate Reconciliation, Tax Credit, Foreign, Amount Restricted Stock or Unit Expense Deferred Tax Assets, Deferred Income Deferred Tax Assets, Other Deferred Tax Assets, Valuation Allowance Deferred Tax Assets, Gross Deferred Tax Liabilities, Property, Plant and Equipment DeferredTaxLiabilitiesNetPensionLiability Deferred Tax Liabilities, Intangible Assets Deferred Tax Liabilities, Net Unrecognized Tax Benefits Unrecognized Tax Benefits, Decrease Resulting from Prior Period Tax Positions Loss Contingency Accrual Loss Contingency Accrual, Payments Capital Leases, Future Minimum Payments, Next Rolling Twelve Months Capital Leases, Future Minimum Payments, Due in Rolling Year Two Capital Leases, Future Minimum Payments, Due in Rolling Year Three Capital Leases, Future Minimum Payments, Due in Rolling Year Four Capital Leases, Future Minimum Payments, Due in Rolling Year Five Defined Benefit Plan, Accumulated Benefit Obligation Defined Benefit Plan, Benefit Obligation, Benefits Paid DefinedBenefitPlanAssetsForPrepaidPension DefinedBenefitPlanAssetsForLongTermAccuredLiabilities Defined Benefit Plan, Assumptions Used Calculating Net Periodic Benefit Cost, Discount Rate Defined Benefit Plan, Interest Cost Defined Benefit Plan, Expected Return (Loss) on Plan Assets NetPeriodicBenefitCostCreditBeforeGainLossDuetoSettlementandCurtailment Other Comprehensive Income (Loss), Defined Benefit Plan, Gain (Loss) Arising During Period, before Tax Defined Benefit Plan, Expected Future Benefit Payment, Next Twelve Months Defined Benefit Plan, Expected Future Benefit Payment, Year Two Defined Benefit Plan, Expected Future Benefit Payment, Year Three Defined Benefit Plan, Expected Future Benefit Payment, Year Four Defined Benefit Plan, Expected Future Benefit Payment, Year Five Defined Benefit Plan, Expected Future Benefit Payment, Five Fiscal Years Thereafter DefinedBenefitPlanExpectedFutureBenefitPayments DeferredCompensationArrangementWithIndividualEstimatedFutureBenefitPaymentsInYearOne DeferredCompensationArrangementWithIndividualEstimatedFutureBenefitPaymentsInYearTwo DeferredCompensationArrangementWithIndividualEstimatedFutureBenefitPaymentsInYearThree DeferredCompensationArrangementWithIndividualEstimatedFutureBenefitPaymentsInYearFour DeferredCompensationArrangementWithIndividualEstimatedFutureBenefitPaymentsInYearFive DeferredCompensationArrangementWithIndividualEstimatedFutureBenefitPayments Share-based Payment Arrangement, Expense, Tax Benefit Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Number Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Nonvested, Weighted Average Grant Date Fair Value Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Forfeited in Period Share-based Compensation Arrangement by Share-based Payment Award, Equity Instruments Other than Options, Vested in Period SEC Schedule, 12-09, Valuation Allowances and Reserves, Amount EX-101.PRE 21 rol-20191231_pre.xml XBRL PRESENTATION FILE XML 22 R29.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
SCHEDULE II-VALUATION AND QUALIFYING ACCOUNTS
 12 Months Ended
Dec. 31, 2019
SEC Schedule, 12-09, Valuation and Qualifying Accounts [Abstract]  
SCHEDULE II-VALUATION AND QUALIFYING ACCOUNTS

SCHEDULE II-VALUATION AND QUALIFYING ACCOUNTS

 

ROLLINS, INC. AND SUBSIDIARIES

   Allowance for Doubtful Accounts 
(in thousands)  Balance at
Beginning of
Period		   Charged to
Costs and
Expenses		   Net
(Deductions)
Recoveries		   Balance at
End of Period		 
Year ended December 31, 2019  $16,666   $15,145   $(12,153)  $19,658 
Year ended December 31, 2018  $14,706   $13,606   $(11,646)  $16,666 
Year ended December 31, 2017  $14,600   $10,455   $(10,349)  $14,706 
XML 23 R21.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
LEASES
 12 Months Ended
Dec. 31, 2019
Leases  
LEASES

14.         LEASES

The Company leases certain buildings, vehicles, and equipment in order to reduce the risk associated with ownership. The Company elected the practical expedient approach permitted under ASC 842 not to include short-term leases with a duration of 12 months or less on the balance sheet. As of December 31, 2019 and 2018, all leases were classified as operating leases. Building leases generally carry terms of 5 to 10 years with annual rent escalations at fixed amounts per the lease. Vehicle leases generally carry a fixed term of one year with renewal options to extend the lease on a monthly basis resulting in lease terms up to 5 years depending on the class of vehicle. The exercise of renewal options is at the Company’s sole discretion. It is reasonably certain that the Company will exercise the renewal options on its vehicle leases. The measurement of right-of-use assets and liabilities for vehicle leases includes the fixed payments associated with such renewal periods. We separate lease and non-lease components of contracts. Our lease agreements do not contain any material variable payments, residual value guarantees, early termination penalties or restrictive covenants. As of December 31, 2019, the Company had no additional future obligations for leases that had not yet commenced.

The Company uses the rate implicit in the lease when available; however, most of our leases do not provide a readily determinable implicit rate. Accordingly, we estimate our incremental borrowing rate based on information available at lease commencement.

(dollars in thousands)        
Lease Classification    Financial Statement Classification   Year Ended
December 31,
2019		 
Short-term lease cost   Cost of services provided, Sales, general, and administrative expenses   $351 
Operating lease cost   Cost of services provided, Sales, general, and administrative expenses    77,412 
Total lease expense       $77,763 
           
Other Information:          
Weighted-average remaining lease term - operating leases    3.90 Yrs
Weighted-average discount rate - operating leases    3.94%
Cash paid for amounts included in the measurement of lease liabilities:      
Operating cash flows for operating leases   $76,404 
Operating lease right-of-use assets, net   $200,727 
Operating lease liabilities-current   $66,117 
Operating lease liabilities, less current portion   $135,651 
           

Lease Commitments

Future minimum lease payments, including assumed exercise of renewal options at December 31, 2019 were as follows:

(in thousands)  Operating
Leases		 
2020  $72,916 
2021   58,344 
2022   39,790 
2023   21,550 
2024   10,158 
Thereafter   16,623 
Total future minimum lease payments   219,381 
Less: Amount representing interest   17,613 
Total future minimum lease payments, net of interest  $201,768 
XML 24 R25.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
ACCUMULATED OTHER COMPREHENSIVE INCOME/(LOSS)
 12 Months Ended
Dec. 31, 2019
Equity [Abstract]  
ACCUMULATED OTHER COMPREHENSIVE INCOME/(LOSS)

18.          ACCUMULATED OTHER COMPREHENSIVE INCOME/(LOSS)

Accumulated other comprehensive income/ (loss) consist of the following (in thousands):

   Pension
Liability
Adjustment		   Foreign
Currency
Translation		   Interest
Rate Swaps		   Total 
Balance at December 31, 2016  $(49,200)  $(20,875)  $—   $(70,075)
Change during 2017:                    
Before-tax amount   18,980    9,960    —    28,940 
Tax expense   (4,821)   —    —    (4,821)
Other comprehensive earnings/(loss)   14,159    9,960    —    24,119 
Balance at December 31, 2017   (35,041)   (10,915)   —    (45,956)
Change during 2018:                    
Before-tax amount   (14,812)   (14,072)   —    (28,884)
Tax expense   3,762         —    3,762 
Other comprehensive earnings/(loss)   (11,050)   (14,072)   —    (25,122)
Balance at December 31, 2018   (46,091)   (24,987)   —    (71,078)
Change during 2019:                    
Before-tax amount   75,449    4,350    (277)   79,552 
Tax expense   (29,553)   —    —    (29,553)
Other comprehensive earnings/(loss)   45,896    4,350    (277)   49,969 
Balance at December 31, 2019  $(195)  $(20,637)  $(277)  $(21,109)
XML 25 R44.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
LEASES (Tables)
 12 Months Ended
Dec. 31, 2019
Leases  
[custom:ScheduleOfLeaseClassificationTableTextBlock]

Lease Classification  
Future minimum lease payments

Future minimum lease payments, including assumed exercise of renewal options at December 31, 2019 were as follows:
XML 26 R40.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
CUSTOMER CONTRACTS, TRADENAMES AND TRADEMARKS, AND OTHER INTANGIBLE ASSETS (Tables)
 12 Months Ended
Dec. 31, 2019
Goodwill and Intangible Assets Disclosure [Abstract]  
carrying amount and accumulated amortization for customer contracts

The carrying amount and accumulated amortization for customer contracts were as follows:
CUSTOMER CONTRACTS, TRADENAMES AND TRADEMARKS, AND OTHER INTANGIBLE ASSETS  
carrying amount and accumulated amortization for trademarks and tradenames

The carrying amount and accumulated amortization for trademarks and tradenames were as follows:
CUSTOMER CONTRACTS, TRADENAMES AND TRADEMARKS, AND OTHER INTANGIBLE ASSETS (Details 2)  
carrying amount and accumulated amortization for other intangible assets

The carrying amount and accumulated amortization for other intangible assets were as follows:
CUSTOMER CONTRACTS, TRADENAMES AND TRADEMARKS, AND OTHER INTANGIBLE ASSETS (Details 3)  
Estimated amortization expense for the existing carrying amount of customer contracts and other intangible assets

Estimated amortization expense for the existing carrying amount of customer contracts and other intangible assets for each of the five succeeding fiscal years are as follows:
XML 27 R48.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
UNAUDITED QUARTERLY DATA (Tables)
 12 Months Ended
Dec. 31, 2019
Quarterly Financial Information Disclosure [Abstract]  
UNAUDITED QUARTERLY DATA
XML 28 R93.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
EMPLOYEE BENEFIT PLANS (Details 5) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Employee Benefit Plans      
Service cost $ 37 $ 58
Interest cost 4,805 7,926 8,493
Expected return on plan assets (6,149) (13,775) (13,368)
Amortization of net loss 2,396 3,292 3,322
Preliminary net periodic benefit cost/(income) 1,052 (2,520) (1,495)
Settlement expense 46,419 53
Net periodic benefit cost/(income) $ 47,471 $ (2,520) $ (1,442)
XML 29 R63.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
TRADE RECEIVABLES (Details) - USD ($)
$ in Thousands
Dec. 31, 2019
Dec. 31, 2018
Receivables [Abstract]    
Gross trade receivables $ 139,465 $ 117,301
Allowance for doubtful accounts (16,699) (13,285)
Net trade receivables $ 122,766 $ 104,016
XML 30 R67.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
FINANCING RECEIVABLES (Details 4)
Dec. 31, 2019
Dec. 31, 2018
Receivables [Abstract]    
Current 93.70% 92.50%
30-59 days past due 2.50% 3.10%
60-89 days past due 1.30% 1.60%
90 days or more past due 2.50% 2.80%
Total 100.00% 100.00%
XML 31 R97.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
EMPLOYEE BENEFIT PLANS (Details 9)
$ in Thousands
Dec. 31, 2019
USD ($)
Employee Benefit Plans  
2020 $ 69
2021 76
2022 84
2023 90
2024 110
Thereafter 694
Total $ 1,123
XML 32 R3.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
CONSOLIDATED STATEMENTS OF FINANCIAL POSITION (Parenthetical) - USD ($)
$ in Thousands
Dec. 31, 2019
Dec. 31, 2018
Statement of Financial Position [Abstract]    
Trade receivables, allowance for doubtful accounts $ 16,699 $ 13,285
Financing receivables, short-term, allowance for doubtful accounts 1,675 1,845
Financing receivables, long-term, allowance for doubtful accounts $ 1,284 $ 1,536
Preferred Stock, Shares Authorized 500,000 500,000
Preferred stock, issued (in shares) 0 0
Common Stock, Par Value $ 1 $ 1
Common Stock, Shares Authorized 550,000,000 550,000,000
Common Stock, Shares Issued 327,430,846 327,308,079
Common Stock, Shares Outstanding 327,430,846 327,308,079
XML 33 R7.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
OPERATING ACTIVITIES      
Net Income $ 203,347 $ 231,663 $ 179,124
Adjustments to reconcile net income to net cash provided by operating activities:      
Depreciation, amortization and other non-cash charges 79,544 64,675 55,533
Pension settlement loss 49,898
Provision for deferred income taxes (7,228) 7,628 18,636
Stock based compensation expense 14,159 13,726 12,399
Provision for bad debts 15,145 13,606 10,455
Changes in assets and liabilities:      
Trade accounts receivables and other accounts receivables (20,151) (12,549) (13,661)
Financing receivables (9,080) (10,784) (6,527)
Materials and supplies (2,151) (374) (837)
Other current assets (14,009) (7,121) 1,448
Other non-current assets 6,081 11,329 (5,137)
Accounts payable and accrued expenses (9,925) (23,820) (25,691)
Unearned revenue 5,424 4,901 1,222
Accrued insurance 1,915 (686) 4,039
Pension funding (144)
Long-term accrued liabilities (3,637) (5,922) 4,367
Net cash provided by operating activities 309,188 286,272 235,370
INVESTING ACTIVITIES      
Cash used for acquisitions of companies, net of cash acquired (430,558) (76,769) (130,189)
Capital expenditures (27,146) (27,179) (24,680)
Cash from sale of franchises 617 343 519
Derivative Investments 104 297 (264)
Proceeds from sale of assets 1,758 1,840 370
Investment tax credits 118 93 69
Net cash used in investing activities (455,107) (101,375) (154,175)
FINANCING ACTIVITIES      
Borrowings under term loan 250,000
Borrowings under revolving commitment 190,000
Repayments of long term debt (148,500)
Payment of dividends (153,836) (152,742) (122,017)
Cash paid for common stock purchased (10,009) (9,541) (8,246)
Net cash provided by/(used in) financing activities 127,655 (162,283) (130,263)
Effect of exchange rate changes on cash (2,945) (14,179) 13,333
Net increase (decrease) in cash and cash equivalents (21,209) 8,435 (35,735)
Cash and cash equivalents at beginning of year 115,485 107,050 142,785
Cash and cash equivalents at end of year 94,276 115,485 107,050
Supplemental disclosure of cash flow information      
Cash paid for interest 6,452 25
Cash paid for income taxes, net 75,812 77,351 90,702
Non-cash additions to operating lease right-of-use assets $ 75,782
XML 34 R59.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
REVENUE (Details 3) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Revenue from Contract with Customer [Abstract]    
Balance at beginning of year $ 127,075 $ 117,614
Deferral of unearned revenue 174,404 166,053
Recognition of unearned revenue (164,972) (156,592)
Balance at end of year $ 136,507 $ 127,075
XML 35 R51.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details 3) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Accounting Policies [Abstract]      
Depreciation $ 36,646 $ 30,364 $ 27,381
XML 36 R55.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
ACQUISITIONS (Details 2) - Business Acquisition [Member] - USD ($)
$ / shares in Units, $ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Revenues:    
Customer Services $ 2,060,280 $ 1,960,741
Costs And Expenses 1,798,984 1,640,120
Income Before Income Taxes 261,296 320,621
Provision For Income Taxes 57,813 79,070
Net Income $ 203,483 $ 241,551
Net Income Per Share - Basic And Diluted $ 0.62 $ 0.74
Dividends Paid Per Share $ 0.47 $ 0.47
Weighted average participating shares outstanding - basic and diluted 327,477,000 327,291,000
XML 37 R86.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
ACCRUAL FOR TERMITE CONTRACTS (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Commitments and Contingencies Disclosure [Abstract]    
Accrual for termite claims at beginning of year $ 3,219 $ 4,885
Current year provision 3,014 2,392
Settlements, claims, and expenditures (3,094) (4,058)
Accrual for termite claims at end of year $ 3,139 $ 3,219
XML 38 R76.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
CUSTOMER CONTRACTS, TRADENAMES AND TRADEMARKS, AND OTHER INTANGIBLE ASSETS (Details 3) - USD ($)
$ in Thousands
Dec. 31, 2019
Dec. 31, 2018
Finite-Lived Intangible Assets [Line Items]    
Other intangible assets $ 10,525 $ 11,043
Intangible Assets Excluding Goodwill And Customer Contracts [Member]    
Finite-Lived Intangible Assets [Line Items]    
Other intangible assets 22,023 22,742
Less: accumulated amortization (11,498) (11,699)
Other intangible assets, net $ 10,525 $ 11,043
XML 39 R72.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
GOODWILL (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Goodwill and Intangible Assets Disclosure [Abstract]    
Goodwill at December 31, 2017 $ 368,481 $ 346,514
Goodwill acquired 204,162 25,605
Goodwill adjustments due to currency translation 204 (3,638)
Goodwill at December 31, 2019 $ 572,847 $ 368,481
XML 40 R82.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
INCOME TAXES (Details 3) - USD ($)
$ in Thousands
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Deferred tax assets:      
Termite accrual $ 786 $ 812  
Insurance and contingencies 18,464 18,136  
Unearned revenues 11,506 11,091  
Compensation and benefits 11,983 11,238  
State and foreign operating loss carryforwards 3,939 5,346  
Bad debt reserve 4,312 3,687  
Foreign tax credit 3,972 6,664  
Other 2,439 2,060  
Valuation allowance (83) (76) $ (24)
Total deferred tax assets 57,318 58,958  
Deferred tax liabilities:      
Depreciation and amortization (24,981) (21,237)  
Net pension liability (5,279) (1,340)  
Intangibles and other (34,805) (29,466)  
Total deferred tax liabilities (65,065) (52,043)  
Net deferred taxes      
Deferred tax assets 2,180 6,915  
Deferred tax liabilities $ (9,927)  
XML 41 R13.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
FINANCING RECEIVABLES
 12 Months Ended
Dec. 31, 2019
Receivables [Abstract]  
FINANCING RECEIVABLES

6.          FINANCING RECEIVABLES

Rollins manages its financing receivables on an aggregate basis when assessing and monitoring credit risks. The Company’s credit risk is generally low with a large number of entities comprising Rollins’ customer base and dispersion across many different geographical regions. The credit quality of a potential obligor is evaluated at the loan origination based on an assessment of the individual’s Beacon/credit bureau score. Rollins requires a potential obligor to have good credit worthiness with low risk before entering into a contract. Depending upon the individual’s credit score, the Company may accept with 100% financing or require a significant down payment or turndown the contract. Delinquencies of accounts are monitored each month. Financing receivables include installment receivable amounts which are due subsequent to one year from the balance sheet dates.

         
At December 31,  2019   2018 
(in thousands)        
Gross financing receivables, short-term  $23,942   $20,299 
Gross financing receivables, long-term   32,076    29,763 
Allowance for doubtful accounts   (2,959)   (3,381)
Net financing receivables  $53,059   $46,681 

Total financing receivables, net were $53.1 million and $46.7 million at December 31, 2019 and December 31, 2018, respectively. Financing receivables are generally charged-off when deemed uncollectable or when 180 days have elapsed since the date of the last full contractual payment. The Company’s charge-off policy has been consistently applied during the periods reported. Management considers the charge-off policy when evaluating the appropriateness of the allowance for doubtful accounts. Gross charge-offs as a percentage of average financing receivables were 5.0% and 3.8% for the twelve months ended December 31, 2019 and December 31, 2018, respectively. Due to the low percentage of charge-off receivables and the high credit worthiness of the potential obligor, the entire Rollins, Inc. financing receivables portfolio has a low credit risk.

The Company offers 90 days same-as-cash financing to some customers based on their credit worthiness. Interest is not recognized until the 91st day at which time it is recognized retrospectively back to the first day if the contract has not been paid in full. In certain circumstances, such as when delinquency is deemed to be of an administrative nature, accounts may still accrue interest when they reach 180 days past due. As of December 31, 2019, there were seven accounts that were greater than 180 days past due, which have been fully reserved.

Included in financing receivables are notes receivable from franchise owners. The majority of these notes are low risk as the repurchase of these franchises is guaranteed by the Company’s wholly-owned subsidiary, Orkin Systems, LLC, and the repurchase price of the franchise is currently estimated and has historically been well above the receivable due from the franchise owner. Also included in notes receivables are franchise notes from other brands which are not guaranteed and do not have the same historical valuation.

The carrying amount of notes receivable approximates fair value as the interest rates approximate market rates for these types of contracts. Long-Term Installment receivables, net were $30.8 million and $28.2 million at December 31, 2019 and 2018, respectively.

Rollins establishes an allowance for doubtful accounts to ensure financing receivables are not overstated due to uncollectability. The allowance balance is comprised of a general reserve, which is determined based on a percentage of the financing receivables balance, and a specific reserve, which is established for certain accounts with identified exposures, such as customer default, bankruptcy or other events, that make it unlikely that Rollins will recover its investment. The general reserve percentages are based on several factors, which include consideration of historical credit losses and portfolio delinquencies, trends in overall weighted-average risk rating of the portfolio and information derived from competitive benchmarking.

The allowance for doubtful accounts related to financing receivables was as follows

         
At December 31,  2019   2018 
(in thousands)        
Balance, beginning of period  $3,381   $2,892 
Additions to allowance   2,179    2,161 
Deductions, net of recoveries   (2,601)   (1,672)
Balance, end of period  $2,959   $3,381 

The following is a summary of the past due financing receivables:

         
At December 31,  2019   2018 
(in thousands)        
30-59 days past due  $1,427   $1,566 
60-89 days past due   751    777 
90 days or more past due   1,412    1,407 
Total  $3,590   $3,750 

The following is a summary of percentage of gross financing receivables:

         
At December 31,  2019   2018 
Current   93.7%    92.5%
30-59 days past due   2.5%   3.1%
60-89 days past due   1.3%   1.6%
90 days or more past due   2.5%   2.8%
Total   100.0%   100.0%
XML 42 R17.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
CUSTOMER CONTRACTS, TRADENAMES AND TRADEMARKS, AND OTHER INTANGIBLE ASSETS
 12 Months Ended
Dec. 31, 2019
Goodwill and Intangible Assets Disclosure [Abstract]  
CUSTOMER CONTRACTS, TRADENAMES AND TRADEMARKS, AND OTHER INTANGIBLE ASSETS

10.           CUSTOMER CONTRACTS, TRADENAMES AND TRADEMARKS, AND OTHER INTANGIBLE ASSETS

Customer contracts are amortized on a straight-line basis over the period of the agreements, as straight-line best approximates the ratio that current revenues bear to the total of current and anticipated revenues, based on the estimated lives of the assets. In accordance with the FASB ASC Topic 350 “Intangibles - Goodwill and other”, the expected lives of customer contracts were reviewed, and it was determined that customer contracts should be amortized over a life of 7 to 20 years dependent upon customer type.

The carrying amount and accumulated amortization for customer contracts were as follows:

         
December 31,  2019   2018 
(in thousands)        
Customer contracts  $470,781   $339,864 
Less: accumulated amortization   (197,061)   (161,789)
Customer contracts, net  $273,720   $178,075 

The carrying amount of customer contracts in foreign countries was $33.5 million as of December 31, 2019 and $37.1 million as of December 31, 2018.

Trademarks and tradenames are amortized on a straight-line basis over the period of its useful life. The Company has determined the assets have useful lives between 7 and 20 years with non-amortizable, indefinite lived tradenames of $94.5 million and $40.5 million as of December 31, 2019 and 2018, respectively.

The carrying amount and accumulated amortization for trademarks and tradenames were as follows:

         
December 31,  2019   2018 
(in thousands)        
Trademarks and tradenames  $107,579   $58,471 
Less: accumulated amortization   (5,040)   (4,331)
Trademarks and tradenames, net  $102,539   $54,140 

The carrying amount of trademarks and tradenames in foreign countries was $3.4 million as of December 31, 2019 and $3.7 million as of December 31, 2018.

Other intangible assets include non-compete agreements and patents. Non-compete agreements are amortized on a straight-line basis over periods ranging from 3 to 20 years and patents are amortized on a straight-line basis over 15 years.

The carrying amount and accumulated amortization for other intangible assets were as follows:

         
December 31,  2019   2018 
(in thousands)        
Other intangible assets  $22,023   $22,742 
Less: accumulated amortization   (11,498)   (11,699)
Other intangible assets, net  $10,525   $11,043 

The carrying amount of other intangible assets in foreign countries was $1.2 million as of December 31, 2019 and $1.6 million as of December 31, 2018.

Included in the table above are non-amortizable, indefinite lived Internet domain names of $2.2 million at December 31, 2019 and 2018, respectively.

Total amortization expense was approximately $44.5 million in 2019, $36.4 million in 2018 and $29.2 million in 2017.

Estimated amortization expense for the existing carrying amount of customer contracts and other intangible assets for each of the five succeeding fiscal years are as follows:

(in thousands)    
2020  $44,850 
2021   42,638 
2022   41,086 
2023   36,451 
2024   31,460 
XML 43 R34.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
DEBT (Tables)
 12 Months Ended
Dec. 31, 2019
Debt Disclosure [Abstract]  
aggregate annual maturities of long-term debt

The aggregate annual maturities of long-term debt were as follows:
XML 44 R102.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
STOCK-BASED COMPENSATION (Details 2) - Time Lapse Restricted Shares Issued 2004 [Member] - $ / shares
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Unvested as of December 31, 2016 2,724,000 3,026,000 3,392,000
Unvested (in dollar per share) $ 21.08 $ 16.33 $ 13.47
Forfeited (98,000) (35,000) (51,000)
Forfeited (in dollar per share) $ 24.61 $ 19.05 $ 14.92
Vested (800,000) (910,000) (1,018,000)
Vested (in dollars per share) $ 17.39 $ 13.24 $ 11.47
Granted 484,000 643,000 703,000
Granted (in dollars per share) $ 38.40 $ 32.25 $ 22.97
Unvested as of December 31, 2019 2,310,000 2,724,000 3,026,000
Unvested (in dollar per share) $ 25.84 $ 21.08 $ 16.33
XML 45 R30.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Policies)
 12 Months Ended
Dec. 31, 2019
Accounting Policies [Abstract]  
Business Description

Business Description—Rollins, Inc. (the “Company”), was originally incorporated in 1948, under the laws of the state of Delaware as Rollins Broadcasting, Inc.

The Company is an international service company with headquarters located in Atlanta, Georgia, providing pest and termite control services through its wholly-owned subsidiaries to both residential and commercial customers in the United States, Canada, Australia, Europe, and Asia with international franchises in Mexico, Canada, Central and South America, the Caribbean, the Middle East, Asia, Europe, Africa, and Australia. Services are performed through a contract that specifies the pricing arrangement with the customer.

Orkin, LLC. (“Orkin”), a wholly-owned subsidiary of the Company founded in 1901, is the world’s largest pest and termite control company. It provides customized services from over 400 locations. Orkin either serves customers directly or through franchise operations, in the United States, Canada, Mexico, Central and South America, the Caribbean, the Middle East, Asia, Europe, and Africa providing essential pest control services and protection against termite damage, rodents and insects to homes and businesses, including hotels, food service establishments, food manufacturers, retailers and transportation companies. Orkin operates under the Orkin®, and Orkin Canada® trademarks and the AcuridSM service mark. The Orkin® brand name makes Orkin the most recognized pest and termite company throughout the United States. The Orkin Canada brand name provides similar brand recognition throughout Canada.

Orkin Canada, a wholly-owned subsidiary of Orkin founded in 1952, was acquired by Orkin in 1999. Orkin Canada is Canada’s largest pest control provider and a leader in the development of fast, effective and environmentally responsible pest control solutions.

Western Pest Services (“Western”), a wholly-owned subsidiary of the Company founded in 1928, was acquired by Rollins, Inc. in 2004. Western is primarily a commercial pest control service company and its business complements most of the services Orkin offers, focusing on the northeastern United States.

The Industrial Fumigant Company (“IFC”), a wholly-owned subsidiary of the Company founded in 1937, was acquired by Rollins, Inc. in 2005. IFC is a leading provider of pest management and sanitation services and products to the food and commodity industries.

HomeTeam Pest Defense (“HomeTeam”), a wholly-owned subsidiary of the Company established in 1996, was acquired by Rollins, Inc. in April 2008. At the time of the acquisition, HomeTeam, with its unique Taexx® tubes in the wall pest control system, was recognized as a premier pest control business and ranked as the 4th largest company in the industry. HomeTeam services home builders nationally.

Rollins Australia (“Rollins Australia”), a wholly-owned subsidiary of the Company, acquired Allpest WA (“Allpest”), in February 2014. Allpest was established in 1959 and is headquartered in Perth, Australia. Allpest provides traditional commercial, residential, and termite service as well as consulting services on border protection related to Australia’s biosecurity program and provides specialized services to Australia’s mining and oil and gas sectors.

Critter Control, a wholly-owned subsidiary of the Company, was acquired by Rollins, Inc. on February 27, 2015. Critter Control was established in 1983 and is headquartered in Traverse City, Michigan. The business is primarily franchised, operating in 40 states and one Canadian province.

Rollins UK was formed as a wholly-owned subsidiary of the Company to acquire Safeguard Pest Control (“Safeguard”) in June 2016. Safeguard is a pest control company established in the United Kingdom in 1991 with a history of providing superior pest control, bird control, and specialist services to residential and commercial customers.

Northwest Pest Control, LLC, a wholly-owned subsidiary of the Company founded in 1951, was acquired by Rollins, Inc. in August 2017. Northwest specializes in residential and commercial termite control, pest control, mosquito control, wildlife services, lawn care, insulation, and HVAC services, focusing on the Southeast United States.

On April 30, 2019, the Company acquired Clark Pest Control of Stockton, Inc. (“Clark Pest Control”) located in Lodi, CA. At the time of the acquisition, Clark Pest Control was a leading pest management company in California and the nation’s 8th largest pest management company according to PCT 100 rankings. Clark Pest Control services its customers from 26 service locations in 2 states. Clark Pest Control recorded revenues of approximately $139.2 million for the fiscal year ended December 31, 2018. The Company’s consolidated statements of income include the results of operations of Clark Pest Control for the period beginning April 30, 2019 through December 31, 2019.

The Company has several smaller wholly-owned subsidiaries that in total make up less than 5% of the Company’s total revenues.

The Company has only one reportable segment, its pest and termite control business. Revenue, operating profit and identifiable assets for this segment, includes the United States, Canada, Australia, Europe, Asia, Mexico, Central and South America, the Caribbean, the Middle East, and Africa. The Company’s results of operations and its financial condition are not reliant upon any single customer, few customers or foreign operations.
Principles of Consolidation

Principles of Consolidation—The Company’s Consolidated Financial Statements include the accounts of Rollins, Inc. and the Company’s wholly-owned subsidiaries and have been prepared in accordance with accounting principles generally accepted in the U.S. (“GAAP”). The Company does not consolidate the financial statements of any company in which it has an ownership interest of 50% or less. The Company is not the primary beneficiary of, nor does it have a controlling financial interest in, any variable interest entity. Accordingly, the Company has not consolidated any variable interest entity. The Company reclassified certain prior period amounts, none of which were material, to conform to the current period presentation. All material intercompany accounts and transactions have been eliminated.
Subsequent Events

Subsequent Events—The Company evaluates its financial statements through the date the financial statements are issued.
Estimates Used in the Preparation of Consolidated Financial Statements

Estimates Used in the Preparation of Consolidated Financial Statements—The preparation of the consolidated financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the amounts reported in the accompanying notes and financial statements. Actual results could differ from those estimates.
Revenue Recognition

Revenue Recognition—The Company’s Revenue recognition policy is to recognize revenue upon transfer of control of promised products or services to customers in an amount that reflects the consideration we expect to receive in exchange for those products or services. We enter into contracts that can include various combinations of products and services, each of which are distinct and accounted for as separate performance obligations. Revenue is recognized net of allowances for returns and any taxes collected from customers, which are subsequently remitted to governmental authorities.

Nature of Goods and Services and Performance Obligations

The Company contracts with its customers to provide the following goods and services, each of which is a distinct performance obligation:

Pest control services - Rollins provides pest control services to protect residential and commercial properties from common pests, including rodents and insects. Pest control generally consists of assessing a customer’s property for conditions that invite pests, tackling current infestations, and stopping the life cycle to prevent future invaders. Revenue from pest control services is recognized as services are rendered.

The Company’s revenue recognition policies are designed to recognize revenues upon satisfaction of the performance obligation at the time services are performed. For certain revenue types, because of the timing of billing and the receipt of cash versus the timing of performing services, certain accounting estimates are utilized. Residential and commercial pest control services are primarily recurring in nature on a monthly, bi-monthly or quarterly basis, while certain types of commercial customers may receive multiple treatments within a given month. In general, pest control customers sign an initial one-year contract, and revenues are recognized at the time services are performed. The Company defers recognition of advance payments and recognizes the revenue as the services are rendered. The Company classifies discounts related to the advance payments as a reduction in revenues.

Termite control services (including traditional and baiting) - Rollins provides both traditional and baiting termite protection services. Traditional termite protection uses “Termidor” liquid treatment and/or dry foam and Orkin foam to treat voids and spaces around the property, while baiting termite protection uses baits to disrupt the molting process termites require for growth and offers ongoing protection. Revenue from initial termite treatment services is recognized as services are provided.

Maintenance/monitoring/inspection - In connection with the initial service offerings, Rollins provides recurring maintenance, monitoring or inspection services to help protect consumer’s property for any future sign of termite activities after the original treatment. This recurring service is a service-type warranty under ASC 606 as it is routinely sold and purchased separately from the initial treatment services and is typically purchased or renewed annually.

Termite baiting revenues are recognized based on the transfer of control of the individual units of accounting. At the inception of a new baiting services contract, upon quality control review of the installation, the Company recognizes revenue for the installation of the monitoring stations, initial directed liquid termiticide treatment and servicing of the monitoring stations. A portion of the contract amount is deferred for the undelivered monitoring performance obligation. This portion is recognized as income on a straight-line basis over the remaining contract term, which results in recognition of revenue that depicts the Company’s performance in transferring control of the service. The allocation of the transaction price to the two deliverables is based on the relative stand-alone selling price. There are no contingencies related to the delivery of additional items or meeting other specified performance conditions. Baiting renewal revenue is deferred and recognized over the annual contract period on a straight-line basis that depicts the Company’s performance in transferring control of the service.

Revenue received for conventional termite renewals is deferred and recognized on a straight-line basis over the remaining contract term that depicts the Company’s performance in transferring control of the service; and, the cost of reinspections, reapplications and repairs and associated labor and chemicals are expensed as incurred. For outstanding claims, an estimate is made of the costs to be incurred (including legal costs) based upon current factors and historical information. The performance of reinspections tends to be close to the contract renewal date and while reapplications and repairs involve an insubstantial number of the contracts, these costs are incurred over the contract term. As the revenue is being deferred, the future cost of reinspections, reapplications and repairs and associated labor and chemicals applicable to the deferred revenue are expensed as incurred. The Company accrues for noticed claims. The costs of providing termite services upon renewal are compared to the expected revenue to be received and a provision is made for any expected losses.

Miscellaneous services (e.g., cleaning, etc.) - In certain agreements with customers, Rollins may offer other miscellaneous services, including restroom cleaning (e.g., eliminating foul odors, grease and grime which could attract pests), training (e.g., seminars covering good manufacturing practices and product stewardship), etc. Revenue from miscellaneous services is recognized when services are provided.

Products - Depending on customer demand, Rollins may separately sell pest control and/or termite protection products, such as traps. Revenue from product sales is recognized upon transfer of control of the asset.

Equipment rental (or lease) - Depending on customer demand, Rollins may lease certain pest control and/or termite protection equipment. Revenue from equipment rentals are recognized over the period of the rental/lease. Revenue from equipment rentals represent less than 1.0% of the Company’s revenues for each reported period.

Right to access intellectual property (Franchise) - The right to access Rollins’ intellectual property is an essential part of Orkin’s franchising agreements. These agreements provide the franchisee (the customer) a license to use the Rollins’ name and trademark when advertising and selling services to end customers in their normal course of business. Orkin franchise agreements contain a clause allowing Orkin to purchase certain assets of the franchisee. This is only an offer for Orkin to re-purchase the assets originally provided by Orkin to the franchisee and is not a performance obligation or a form of consideration. International and domestic franchising revenue was less than 1.0% of the Company’s annual revenues.

All Orkin domestic franchises have a guaranteed repurchase clause that the Orkin franchise may be repurchased by Orkin at a later date once it has been established. The Company amortizes the initial franchise fee over the initial franchise term. Deferred Orkin franchise fees were $1.7 million and $1.6 million for the year ending December 31, 2019 and 2018, respectively.

Royalties from Orkin franchises are accrued and recognized as revenues are earned on a monthly basis. Revenue from Orkin franchises was $8.7 million for the year ended December 31, 2019 and $8.8 million and $5.4 million for the years ended December 31, 2018 and 2017, respectively.

Contract Balances

Timing of revenue recognition may differ from the timing of invoicing to customers. We record unearned revenue when revenue is recognized subsequent to billing. Unearned revenue mainly relates to the Company’s termite baiting offering, conventional renewals, and year-in-advance pest control services for which we have been paid in advance and earn the revenue when we transfer control of the product or service. For multi-year agreements, we generally invoice customers annually at the beginning of each annual coverage period. Refer to Note 3 - Revenue for further information, including changes in unearned revenue for the year.

The Company extends terms to certain customers on higher dollar termite and ancillary work, as well as to certain franchisees for initial funding on the sale of franchises. These financed receivables are segregated from our trade receivables. The amounts that are due within one year from the balance sheet dates are classified as short-term financed receivables, and are shown, net of allowance for doubtful accounts, at $22.3 million as of December 31, 2019 and $18.5 million at December 31, 2018. The balances of long-term financed receivables, net of allowance for doubtful accounts, were $30.8 million as of December 31, 2019 and $28.2 million at December 31, 2018 and are included in long-term assets on our consolidated statements of financial position. See Note 6 – Financing Receivables for further information.

The allowance for doubtful accounts reflects our best estimate of probable losses inherent in the accounts receivable balance. We determine the allowance based on known troubled accounts, historical experience, and other currently available evidence. Activity in the allowance for doubtful accounts can be found on Schedule II-Valuation and Qualifying Accounts.

Payment terms and conditions vary by contract type, although terms generally include a requirement of payment within 30 to 60 days. In instances where the timing of revenue recognition differs from the timing of invoicing, we have determined our contracts generally do not include a significant financing component. The primary purpose of our invoicing terms is to provide customers with simplified and predictable ways of purchasing our products and services, not to receive financing from our customers or to provide customers with financing.

Practical Expedients and Exemptions

We generally expense sales commissions when incurred because the amortization period would have been one year or less. These costs are recorded within sales and marketing expenses.

We do not disclose the value of unsatisfied performance obligations for (i) contracts with an original expected length of one year or less and (ii) contracts for which we recognize revenue at the amount to which we have the right to invoice for services performed. All revenues are reported net of sales taxes.

The Company’s foreign operations accounted for approximately 8% of revenues for each of the years ended December 31, 2019 and 2018.
Allowance for Doubtful Accounts

Allowance for Doubtful Accounts— The Company maintains an allowance for doubtful accounts based on the expected collectability of accounts receivable.  Management uses historical collection results as well as accounts receivable aging in order to determine the expected collectability of accounts receivable.  Substantially all of the Company’s receivables are due from pest control and termite services in the United States and selected international locations.  The Company’s allowance for doubtful accounts is determined using a combination of factors to ensure that our receivables are not overstated due to uncollectability. The Company’s established credit evaluation procedures seek to minimize the amount of business we conduct with higher risk customers. Provisions for doubtful accounts are recorded in selling, general and administrative expenses. Accounts are written-off against the allowance for doubtful accounts when the Company determines that amounts are uncollectible, and recoveries of amounts previously written off are recorded when collected. Significant recoveries will generally reduce the required provision in the period of recovery. Therefore, the provision for doubtful accounts can fluctuate significantly from period to period. There were no large recoveries in 2019, 2018, and 2017.  We record specific provisions when we become aware of a customer’s inability to meet its financial obligations to us, such as in the case of bankruptcy filings or deterioration in the customer’s operating results or financial position. If circumstances related to customers change, our estimates of the realizability of receivables would be further adjusted, either upward or downward. See Recent Accounting Guidance for discussion of the new FASB, ASU 2016-13 which provides updated guidance on measuring expected credit losses to be implemented in 2020.
Advertising

Advertising—Advertising costs are charged to sales, general and administrative expense during the year in which they are incurred.

             
Years ended December 31,  2019   2018   2017 
(in thousands)            
Advertising  $81,174   $69,875   $66,115 
Cash and Cash Equivalents

Cash and Cash Equivalents— The Company considers all investments with an original maturity of three months or less when purchased to be cash equivalents. Short-term investments, included in cash and cash equivalents, are stated at cost, which approximates fair market value.

The Company’s $94.3 million of total cash at December 31, 2019, is primarily cash held at various banking institutions. Approximately $74.1 million is held in cash accounts at international bank institutions and the remaining $20.2 million is primarily held in Federal Deposit Insurance Corporation (“FDIC”) insured non-interest-bearing accounts at various domestic banks which at times may exceed federally insured amounts.

The Company’s international business is expanding, and we intend to continue to grow the business in foreign markets in the future through reinvestment of foreign deposits and future earnings as well as acquisitions of unrelated companies. Repatriation of cash from the Company’s foreign subsidiaries is not a part of the Company’s current business plan.

Rollins maintains adequate liquidity and capital resources, without regard to its foreign deposits, that are directed to finance domestic operations and obligations and to fund expansion of its domestic business for the foreseeable future.

         
At December 31,  2019   2018 
(in thousands) (in US dollars)        
Cash held in foreign bank accounts  $74,094   $53,613 
Marketable Securities

Marketable Securities— From time to time, the Company maintains investments held by several large, well-capitalized financial institutions. The Company’s investment policy does not allow investment in any securities rated less than “investment grade” by national rating services.

Management determines the appropriate classification of debt securities at the time of purchase and re-evaluates such designations as of each balance sheet date. Debt securities are classified as available-for-sale because the Company does not have the intent to hold the securities to maturity. Available-for-sale securities are stated at their fair values, with the unrealized gains and losses reported as in earnings.

The Company had no marketable securities other than those held in the defined benefit pension plan and the non-qualified deferred compensation plan at December 31, 2019 and 2018. See Note 16 for further details.
Materials and Supplies

Materials and Supplies— Materials and supplies are stated at the lower cost or net realizable value. Cost is determined on the first-in, first-out method.
Income Taxes

Income Taxes—The Company provides for income taxes based on FASB ASC topic 740 “Income Taxes”, which requires recognition of deferred tax liabilities and assets for the expected future tax consequences of events that have been included in the consolidated financial statements or tax returns. The Company provides an allowance for deferred tax assets when it determines that it is more likely than not that the deferred tax assets will not be utilized. The Company establishes additional provisions for income taxes when, despite the belief that tax positions are fully supportable, there remain certain positions that do not meet the minimum probability threshold. The Company’s policy is to record interest and penalties related to income tax matters in income tax expense.
Equipment and Property

Equipment and Property— Equipment and Property are stated at cost, net of accumulated depreciation, and are provided principally on a straight-line basis over the estimated useful lives of the related assets. Annual provisions for depreciation are computed using the following asset lives: buildings, 10 to 40 years; and furniture, fixtures, and operating equipment, 2 to 10 years. Expenditures for additions, major renewals and betterments are capitalized and expenditures for maintenance and repairs are expensed as incurred. The cost of assets retired or otherwise disposed of and the related accumulated depreciation and amortization are eliminated from the accounts in the year of disposal with the resulting gain or loss credited or charged to income. The annual provisions for depreciation, below, have been reflected in the Consolidated Statements of Income in the line item entitled Depreciation and Amortization.

             
Years ended December 31,  2019   2018   2017 
(in thousands)            
Depreciation  $36,646   $30,364   $27,381 
Goodwill and Other Intangible Assets

Goodwill and Other Intangible Assets— In accordance with the FASB ASC Topic 350, “Intangibles - Goodwill and other”, the Company classifies intangible assets into three categories: (1) intangible assets with definite lives subject to amortization; (2) intangible assets with indefinite lives not subject to amortization; and (3) goodwill. The Company does not amortize intangible assets with indefinite lives or goodwill. Goodwill and other intangible assets with indefinite useful lives are tested for impairment annually or more frequently if events or circumstances indicate the assets might be impaired. Such conditions may include an economic downturn or a change in the assessment of future operations. The Company performs impairment tests of goodwill at the Company level. Such impairment tests for goodwill include comparing the fair value of the appropriate reporting unit (the Company) with its carrying value. If the fair value of the reporting unit is lower than its carrying value, then the Company will compare the implied fair value of goodwill to its carrying value. Impairment losses are recognized whenever the implied fair value of goodwill is less than its carrying value.  The Company performs impairment tests for indefinite-lived intangible assets by comparing the fair value of each indefinite-lived intangible asset unit to its carrying value. The Company recognizes an impairment charge if the asset’s carrying value exceeds its estimated fair value. The Company completed its most recent annual impairment analysis as of September 30, 2019. Based upon the results of these analyses, the Company has concluded that no impairment of its goodwill or intangible assets with indefinite lives was indicated.
Impairment of Long-Lived Assets

Impairment of Long-Lived Assets - In accordance with the FASB ASC Topic 360, “Property, Plant and Equipment”, the Company’s long-lived assets, such as property and equipment and intangible assets with definite lives are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of these assets may not be recoverable. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset to estimated undiscounted future cash flows expected to be generated by the asset. If the carrying amount of an asset exceeds its estimated undiscounted future cash flows, an impairment charge is recognized in the amount by which the carrying amount of the asset exceeds the fair value of the asset. We periodically evaluate the appropriateness of remaining depreciable lives assigned to long-lived assets, including customer contracts and assets that may be subject to a management plan for disposition.
Accrued Insurance

Accrued Insurance—The Company retains, up to specified limits, certain risks related to general liability, workers’ compensation and vehicle liability. Risks above specified limits are managed through either high deductible insurance or a non-affiliated group captive insurance member arrangement. The estimated costs of existing and future claims under the retained loss program are accrued based upon historical trends as incidents occur, whether reported or unreported (although actual settlement of the claims may not be made until future periods) and may be subsequently revised based on developments relating to such claims. The Company contracts with an independent third-party actuary on a semi-annual basis to provide the Company an estimated liability based upon historical claims information. The actuarial study is a major consideration in establishing the reserve, along with management’s knowledge of changes in business practice and existing claims compared to current balances. Management’s judgment is inherently subjective as a number of factors are outside management’s knowledge and control. Additionally, historical information is not always an accurate indication of future events.
Accrual for Termite Contracts

Accrual for Termite Contracts—The Company maintains an accrual for termite claims representing the estimated costs of reapplications, repairs and associated labor and chemicals, settlements, awards and other costs relative to termite control services. Factors that may impact future costs include termiticide life expectancy and government regulation. It is significant that the actual number of claims has decreased in recent years due to changes in the Company’s business practices. However, it is not possible to precisely predict future significant claims. An accrual for termite contracts is included in other current liabilities and long-term accrued liabilities on the Company’s consolidated statements of financial position.
Contingency Accruals

Contingency Accruals—The Company is a party to legal proceedings with respect to matters in the ordinary course of business. In accordance with the FASB ASC Topic 450 “Contingencies,” management estimates and accrues for its liability and costs associated with the litigation. Estimates and accruals are determined in consultation with outside counsel. Because it is not possible to accurately predict the ultimate result of the litigation, judgments concerning accruals for liabilities and costs associated with litigation are inherently uncertain and actual liability may vary from amounts estimated or accrued. However, in the opinion of management, the outcome of the litigation will not have a material adverse impact on the Company’s financial condition or results of operations. Contingency accruals are included in other current liabilities and long-term accrued liabilities on the Company’s consolidated statements of financial position.
Three-for-two stock split

Three-for-two stock split—The Board of Directors at its quarterly meeting on October 23, 2018, authorized a three-for-two stock split by the issuance on December 10, 2018 of one additional common share for each two common shares held of record at November 9, 2018. All share and per share data appearing in the consolidated financial statements and related notes are restated for the three-for-two stock split.
Earnings Per Share

Earnings Per Share—the FASB ASC Topic 260-10 “Earnings Per Share-Overall,” requires a basic earnings per share and diluted earnings per share presentation. Further, all outstanding unvested share-based payment awards that contain non-forfeitable rights to dividends or dividend equivalents, whether paid or unpaid, are considered participating securities and an entity is required to include participating securities in its calculation of basic earnings per share.

The Company has periodically issued share-based payment awards that contain non-forfeitable rights to dividends and therefore are considered participating securities. See Note 17 for further information on restricted stock granted to employees.

The basic and diluted calculations are the same as there were no stock options included in diluted earnings per share as we have no stock options outstanding. Basic and diluted earnings per share are computed by dividing net income by the weighted average number of shares outstanding during the respective periods.

A reconciliation of weighted average shares outstanding along with the earnings per share attributable to restricted shares of common stock (participating securities) is as follows (in thousands except per share data). All share and per share information in the following chart are restated for the stock split effective December 10, 2018:

Years Ended December 31,  2019   2018   2017 
Net income available to stockholders  $203,347   $231,663   $179,124 
Less: Dividends paid               
Common Stock   (152,793)   (151,458)   (120,930)
Restricted shares of common stock   (1,042)   (1,284)   (1,087)
Undistributed earnings for the period  $49,512   $78,921   $57,107 
Allocation of undistributed earnings:               
Common stock   49,144    78,255    56,567 
Restricted shares of common stock   368    666    540 
Basic and diluted shares outstanding:               
Common stock   325,046    324,529    323,891 
Restricted shares of common stock   2,431    2,762    3,091 
Basic and diluted shares outstanding (in shares)   327,477    327,291    326,982 
Basic and diluted earnings per share:               
Common stock:               
Distributed earnings  $0.47   $0.47   $0.37 
Undistributed earnings   0.15    0.24   $0.18 
   $0.62   $0.71   $0.55 
Restricted shares of common stock               
Distributed earnings  $0.43   $0.47   $0.35 
Undistributed earnings   0.15    0.24    0.18 
   $0.58   $0.71   $0.53 
Translation of Foreign Currencies

Translation of Foreign Currencies—Assets and liabilities reported in functional currencies other than U.S. dollars are translated into U.S. dollars at the year-end rate of exchange. Revenues and expenses are translated at the weighted-average exchange rates for the year. The resulting translation adjustments are charged or credited to other comprehensive income. Gains or losses from foreign currency transactions, such as those resulting from the settlement of receivables or payables, denominated in foreign currency are included in the earnings of the current period.
Stock-Based Compensation

Stock-Based Compensation— The Company accounts for its stock-based compensation in accordance with the FASB ASC Topic 718 “Compensation – Stock Compensation.” Time lapse restricted shares (TLRSs) have been issued to officers and other management employees under the Company’s Employee Stock Incentive Plan.

TLRSs provide for the issuance of a share of the Company’s Common Stock at no cost to the holder and generally vest after a certain stipulated number of years from the grant date, depending on the terms of the issue. Outstanding TLRSs vest in 20 percent increments starting with the second anniversary of the grant, over six years from the date of grant. During these years, grantees receive all dividends declared and retain voting rights for the granted shares. The agreements under which the restricted stock is issued provide that shares awarded may not be sold or otherwise transferred until restrictions established under the plans have lapsed. The fair value of these awards is recognized as compensation expense, net of forfeitures, on a straight-line basis over six years.
Comprehensive Income (Loss)

Comprehensive Income (Loss)—Other Comprehensive Income (Loss) results from foreign currency translations, minimum pension liability adjustments and cash flow hedge of interest rate risks.
Franchising Program

Franchising Program – Rollins’ wholly-owned subsidiary, Orkin, had 50, 47 and 47 domestic franchises as of December 31, 2019, 2018 and 2017, respectively. Transactions with Orkin’s domestic franchises involve sales of customer contracts to establish new Orkin franchises, initial franchise fees and royalties. The customer contracts and initial Orkin franchise fees are typically sold for a combination of cash and notes due over periods ranging up to five years. Notes receivable from Orkin franchises were $6.7 million at December 31, 2019 and $6.5 million at December 31, 2018. The Company amortizes the initial domestic franchise fees over the initial franchise term. Deferred domestic Orkin franchise fees were $1.7 million at December 31, 2019 and $1.6 million December 31, 2018. These notes receivable are included as financing receivables and the deferred franchise fees are included in other current liabilities in the accompanying Consolidated Statements of Financial Position. The Company’s maximum exposure to loss (notes receivable from franchises less deferred franchise fees) relating to Orkin’s domestic franchises was $5.0 million, $4.9 million, and $2.5 million for the years ended December 31, 2019, 2018 and 2017, respectively.

As of December 31, 2019, 2018 and 2017, Orkin had 97, 86, and 81 international franchises, respectively. Orkin’s international franchise program began with its first international franchise in 2000 and since has expanded to Mexico, Central and South America, the Caribbean, the Middle East, Asia, Europe, and Africa.

Royalties from Orkin franchises (domestic and international) are accrued and recognized as revenues and are earned on a monthly basis. Revenue from Orkin franchises was $8.7 million for the year ended December 31, 2019 and $8.8 million and $5.4 million for the years ended December 31, 2018 and 2017, respectively.

Rollins’ wholly-owned subsidiary, Critter Control, had 84, 80 and 89 franchises in the United States and Canada as of December 31, 2019, 2018 and 2017, respectively. Transactions with Critter Control franchises involve sales of territories to establish new franchises, initial franchise fees and royalties. The territories and initial franchise fees are typically sold for a combination of cash and notes. Notes receivable from Critter Control franchises were $0.9 million and $0.6 million at December 31, 2019 and 2018, respectively. These notes are not guaranteed.  The Company anticipates that should there be any losses from franchisees, these losses would be recouped by terminating the franchisee and re-selling the territory. These amounts are included as financing receivables in the accompanying Consolidated Statements of Financial Position.

Combined domestic and international revenues from Orkin, Critter Control and Australia franchises were $17.1 million for the year ended December 31, 2019 and $14.7 million and $9.7 million for the years ended December 31, 2018 and 2017, respectively. Total franchising revenues were less than 1.0% of the Company’s annual revenues.

Right to access intellectual property (Franchise) - The right to access Orkin’s and Critter Control’s intellectual property is an essential part of Orkin and Critter Control franchising agreements, respectively. These agreements provide the franchisee a license to use the brand name and trademark when advertising and selling services to end customers in their normal course of business. Orkin and Critter Control franchise agreements contain a clause allowing the respective franchisor to purchase certain assets of the franchisee at the conclusion of their franchise agreement or upon termination. This is only an option for the franchisor to re-purchase the assets selected by the franchisor and is not a performance obligation or a form of consideration.
Recent Accounting Guidance

Recent Accounting Guidance

Recently adopted accounting standards

The Company adopted ASU 2016-02, Leases (ASC 842), on January 1, 2019 using the modified retrospective approach and did not restate comparative periods as permitted by ASU 2018-11, Leases (Topic 842): Targeted Improvements. We have elected the transition package of practical expedients, which permitted us not to reassess our prior conclusions regarding lease identification, lease classification and initial direct cost. The new standard also provides practical expedients for an entity’s ongoing accounting. We elected the short-term lease recognition exemption. Accordingly, the Company does not recognize right of use assets or lease liabilities, for existing short-term leases of those assets in transition. Upon adoption, the Company recognized operating lease right-of-use assets and liabilities of $195.7 million and $195.5 million, and a $0.2 million adjustment to beginning retained earnings.

The Company adopted ASU 2018-02, “Income Statement—Reporting Comprehensive Income (ASC 220): Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income”, which allows a reclassification from accumulated other comprehensive income to retained earnings for stranded tax effects resulting from the Tax Cuts and Jobs Act of 2017 (“Tax Reform Act”). The Company adopted ASU 2018-02 effective January 1, 2019 and elected not to recognize a cumulative-effect adjustment.

In August 2017, the FASB issued ASU 2017-12, Derivatives and Hedging (ASC 815), which provides new guidance intended to improve the financial reporting of hedging relationships to better portray the economic results of an entity’s risk management activities in its financial statements. This ASU was adopted by the Company in 2019. The adoption of this ASU did not have an impact on the Company’s consolidated financial statements.

Recently issued accounting standards to be adopted in 2020 or later

In June of 2016, the FASB issued ASU 2016-13, “Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments.” The updated accounting guidance requires the Company to measure all expected credit losses for financial instruments held at the reporting date based on historical experience, current conditions, and reasonable supportable forecasts. This replaces the existing incurred loss model and is applicable to the measurement of credit losses on financial assets, including trade receivables. Based on our current receivables and forecasts of future macroeconomic conditions, we estimate that the allowance for credit losses reported in our consolidated balance sheet will decrease by an immaterial amount at adoption. We will record the cumulative effect of initially applying the new standard as an adjustment to the opening balance of retained earnings.

In January 2017, the FASB issued ASU No. 2017-04, Intangibles-Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment, which eliminates the requirement to calculate the implied fair value of goodwill (i.e., Step 2 of the current goodwill impairment test) to measure a goodwill impairment charge. Instead, entities will record an impairment charge based on the excess of a reporting unit’s carrying amount over its fair value (i.e., measure the charge based on the current Step 1). The standard in this update is effective for the Company’s financial statements issued for fiscal years beginning in 2020. Early adoption is permitted for annual and interim goodwill impairment testing dates after January 1, 2017. The adoption of this ASU is not expected to have a material impact on the Company’s consolidated financial statements.

In August 2018, the FASB issued ASU No. 2018-13, Fair Value Measurement (ASC 820): Disclosure Framework-Changes to the Disclosure Requirements for Fair Value Measurement. The updated accounting guidance modifies the disclosure requirements on fair value measurements by removing certain disclosure requirements related to the fair value hierarchy, modifying existing disclosure requirements related to measurement uncertainty and adding new disclosure requirements. The standard in this update is effective for the Company’s financial statements issued for fiscal years beginning in 2020. The adoption of this ASU is not expected to have a material impact on the Company’s consolidated financial statements.
XML 46 R106.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
UNAUDITED QUARTERLY DATA (Details) - USD ($)
$ / shares in Units, $ in Thousands
 3 Months Ended 12 Months Ended
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Quarterly Financial Information Disclosure [Abstract]                      
Revenues $ 505,985 $ 556,466 $ 523,957 $ 429,069 $ 444,623 $ 487,739 $ 480,461 $ 408,742 $ 2,015,477 $ 1,821,565 $ 1,673,957
Gross profit (Revenues less cost of services provided) 251,701 287,748 270,624 211,811 223,389 251,452 249,689 202,599      
Net Income $ 50,762 $ 44,064 $ 64,295 $ 44,226 $ 50,968 $ 66,628 $ 65,542 $ 48,525 $ 203,347 $ 231,663 $ 179,124
Income per share:                      
Income per share-Basic $ 0.16 $ 0.13 $ 0.20 $ 0.14 $ 0.16 $ 0.20 $ 0.20 $ 0.15 $ 0.62 $ 0.71 $ 0.55
Income per share-Diluted $ 0.16 $ 0.13 $ 0.20 $ 0.14 $ 0.16 $ 0.20 $ 0.20 $ 0.15 $ 0.62 $ 0.71 $ 0.55
XML 47 R38.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
FAIR VALUE MEASUREMENT (Tables)
 12 Months Ended
Dec. 31, 2019
Fair Value Disclosures [Abstract]  
The table below presents a summary of the changes in fair value for these liabilities.

The table below presents a summary of the changes in fair value for these liabilities.
XML 48 R50.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details 2) - USD ($)
$ in Thousands
Dec. 31, 2019
Dec. 31, 2018
Accounting Policies [Abstract]    
Cash held in foreign bank accounts $ 74,094 $ 53,613
XML 49 R54.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
ACQUISITIONS (Details) - USD ($)
$ in Thousands
Apr. 30, 2020
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Assets and liabilities:        
Goodwill   $ 572,847 $ 368,481 $ 346,514
Business Acquisition [Member]        
Assets and liabilities:        
Trade accounts receivables $ 6,974 7,728 3,558  
Materials and supplies 900 1,378 556  
Other current assets 5,367      
Equipment and property, net 65,535 68,704 7,374  
Goodwill 191,853 204,162 25,605  
Customer contracts 112,700 136,344 62,228  
Trademarks & tradenames 49,300 50,650 6,936  
Non-compete agreements 500      
Accounts payable (1,929)      
Accrued compensation and related liabilities (5,678)      
Unearned revenues (879)      
Contingent Consideration, short-term (6,777)      
Other current liabilities (5,452)      
Other long term liabilities (9,352)      
Accrued insurance, less current portion (1,870)      
Contingent Consideration, long-term (5,923) $ (12,700) $ (4,863)  
Total $ 395,269      
XML 50 R58.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
REVENUE (Details 2) - USD ($)
$ in Thousands
 3 Months Ended 12 Months Ended
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Disaggregation of Revenue [Line Items]                      
Revenues $ 505,985 $ 556,466 $ 523,957 $ 429,069 $ 444,623 $ 487,739 $ 480,461 $ 408,742 $ 2,015,477 $ 1,821,565 $ 1,673,957
Residential Contract Revenue [Member]                      
Disaggregation of Revenue [Line Items]                      
Revenues                 861,636 773,932 705,787
Commercial Contract Revenue [Member]                      
Disaggregation of Revenue [Line Items]                      
Revenues                 770,342 707,386 666,523
Termite Completions, Bait Monitoring, &amp; Renewals [Member]                      
Disaggregation of Revenue [Line Items]                      
Revenues                 371,258 332,573 294,982
Other Revenues [Member]                      
Disaggregation of Revenue [Line Items]                      
Revenues                 $ 12,241 $ 7,674 $ 6,665
XML 51 R87.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
LEASE (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Leases    
Short-term lease cost $ 351  
Operating lease cost 77,412  
Total lease expense $ 77,763  
Weighted-average remaining lease term - operating leases 3 years 10 months 24 days  
Weighted-average discount rate - operating leases 3.94%  
Operating cash flows for operating leases $ 76,404  
Disposal Group, Including Discontinued Operation, Capital Leased Assets, Noncurrent 200,727
Capital Lease Obligations, Current 66,117
Capital Lease Obligations, Noncurrent $ 135,651
XML 52 R77.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
CUSTOMER CONTRACTS, TRADENAMES AND TRADEMARKS, AND OTHER INTANGIBLE ASSETS (Details 4)
$ in Thousands
Dec. 31, 2019
USD ($)
Goodwill and Intangible Assets Disclosure [Abstract]  
2020 $ 44,850
2021 42,638
2022 41,086
2023 36,451
2024 $ 31,460
XML 53 R73.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
GOODWILL (Details Narrative) - USD ($)
$ in Thousands
Dec. 31, 2019
Dec. 31, 2018
Goodwill and Intangible Assets Disclosure [Abstract]    
Carrying amount of goodwill in foreign countries $ 55,800 $ 54,900
XML 54 R83.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
INCOME TAXES (Details 4) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Income Tax Disclosure [Abstract]    
Valuation allowance at beginning of year $ 76 $ 24
Increase in valuation allowance 7 52
Valuation allowance at end of year $ 83 $ 76
XML 55 R12.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
TRADE RECEIVABLES
 12 Months Ended
Dec. 31, 2019
Receivables [Abstract]  
TRADE RECEIVABLES

5.           TRADE RECEIVABLES

The allowance for doubtful accounts is principally calculated based on the application of estimated loss percentages to delinquency aging totals, based on contractual terms, for the various categories of receivables. Bad debt write-offs occur according to Company policies that are specific to pest control, commercial and termite accounts.

         
At December 31,  2019   2018 
(in thousands)        
Gross trade receivables  $139,465   $117,301 
Allowance for doubtful accounts   (16,699)   (13,285)
Net trade receivables  $122,766   $104,016 

At any given time, the Company may have immaterial amounts due from related parties, which are invoiced and settled on a regular basis.
XML 56 R16.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
GOODWILL
 12 Months Ended
Dec. 31, 2019
Goodwill and Intangible Assets Disclosure [Abstract]  
GOODWILL

9.         GOODWILL

Goodwill represents the excess of the purchase price over the fair value of net assets of businesses acquired. The carrying amount of goodwill was $572.8 million at December 31, 2019 and $368.5 million as of December 31, 2018. Goodwill increased for the year ended December 31, 2019 due to acquisitions and currency conversion of foreign goodwill. The carrying amount of goodwill in foreign countries was $55.8 million as of December 31, 2019 and $54.9 million as of December 31, 2018.

The changes in the carrying amount of goodwill for the twelve months ended December 31, 2019 and 2018 were as follows:

(in thousands)     
Goodwill at December 31, 2017  $346,514 
Goodwill acquired   25,605 
Goodwill adjustments due to currency translation   (3,638)
Goodwill at December 31, 2018   368,481 
Goodwill acquired   204,162 
Goodwill adjustments due to currency translation   204 
Goodwill at December 31, 2019  $572,847 
XML 57 R39.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
GOODWILL (Tables)
 12 Months Ended
Dec. 31, 2019
Goodwill and Intangible Assets Disclosure [Abstract]  
The changes in the carrying amount of goodwill

The changes in the carrying amount of goodwill for the twelve months ended December 31, 2019 and 2018 were as follows:
XML 58 R35.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
TRADE RECEIVABLES (Tables)
 12 Months Ended
Dec. 31, 2019
Receivables [Abstract]  
Schedule of Accounts, Notes, Loans and Financing Receivable [Table Text Block]

XML 59 R103.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
STOCK-BASED COMPENSATION (Details Narrative) - Time Lapse Restricted Shares Issued 2004 [Member] - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting increment, starting with the second anniversary, over six years 20.00%    
Award vesting period 6 years    
Shares issued during the period (in shares) 500 600 700
Common stock reserved for issuance upon exercise of stock options (in shares) 5,500    
Unrecognized compensation cost $ 41,300 $ 39,200  
Unrecognized compensation cost, period for recognition 4 years 4 years 1 month 6 days  
XML 60 R31.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Tables)
 12 Months Ended
Dec. 31, 2019
Accounting Policies [Abstract]  
[custom:AdvertisingCostsExpensedTableTextBlock]

Advertising
             
Years ended December 31,  2019   2018   2017 
(in thousands)            
Advertising  $81,174   $69,875   $66,115 
[custom:ScheduleOfCashAndCashEquivalentsHeldInForeignBankAccountsTableTextBlock]

Cash held in foreign bank accounts
         
At December 31,  2019   2018 
(in thousands) (in US dollars)        
Cash held in foreign bank accounts  $74,094   $53,613 
[custom:ScheduleOfDepreciationAndAmortizationExpenseTableTextBlock]

Depreciation
             
Years ended December 31,  2019   2018   2017 
(in thousands)            
Depreciation  $36,646   $30,364   $27,381 
weighted average shares outstanding along with the earnings per share attributable to restricted shares of common stock

A reconciliation of weighted average shares outstanding along with the earnings per share attributable to restricted shares of common stock (participating securities) is as follows (in thousands except per share data). All share and per share information in the following chart are restated for the stock split effective December 10, 2018:
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details 4)
Years Ended December 31,  2019   2018   2017 
Net income available to stockholders  $203,347   $231,663   $179,124 
Less: Dividends paid               
Common Stock   (152,793)   (151,458)   (120,930)
Restricted shares of common stock   (1,042)   (1,284)   (1,087)
Undistributed earnings for the period  $49,512   $78,921   $57,107 
Allocation of undistributed earnings:               
Common stock   49,144    78,255    56,567 
Restricted shares of common stock   368    666    540 
Basic and diluted shares outstanding:               
Common stock   325,046    324,529    323,891 
Restricted shares of common stock   2,431    2,762    3,091 
Basic and diluted shares outstanding (in shares)   327,477    327,291    326,982 
Basic and diluted earnings per share:               
Common stock:               
Distributed earnings  $0.47   $0.47   $0.37 
Undistributed earnings   0.15    0.24   $0.18 
   $0.62   $0.71   $0.55 
Restricted shares of common stock               
Distributed earnings  $0.43   $0.47   $0.35 
Undistributed earnings   0.15    0.24    0.18 
   $0.58   $0.71   $0.53 
XML 61 R107.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
CASH DIVIDEND (Details Narrative)
 1 Months Ended
Oct. 22, 2019
$ / shares
Feb. 28, 2020
$ / shares
Subsequent Event [Line Items]    
Dividend declared (in dollars per share) $ 0.105  
Special year-end dividend (in dollars per share) $ 0.05  
Subsequent Event [Member]    
Subsequent Event [Line Items]    
Increase in quarterly dividend   0.143
Dividend declared (in dollars per share)   $ 0.12
XML 62 R20.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
ACCRUAL FOR TERMITE CONTRACTS
 12 Months Ended
Dec. 31, 2019
Commitments and Contingencies Disclosure [Abstract]  
ACCRUAL FOR TERMITE CONTRACTS

13.           ACCRUAL FOR TERMITE CONTRACTS

In accordance with the FASB ASC Topic 450 “Contingencies,” the Company maintains an accrual for termite claims representing the estimated costs of reapplications, repairs and associated labor and chemicals, settlements, awards and other costs relative to termite control services. Factors that may impact future cost include termiticide life expectancy and government regulation.

A reconciliation of changes in the accrual for termite contracts is as follows:

         
At December 31,  2019   2018 
(in thousands)        
Accrual for termite claims at beginning of year  $3,219   $4,885 
Current year provision   3,014    2,392 
Settlements, claims, and expenditures   (3,094)   (4,058)
Accrual for termite claims at end of year  $3,139   $3,219 

The accrual for termite contracts is included in other current liabilities, $2.3 million and $2.2 million at December 31, 2019 and 2018, respectively and long-term accrued liabilities, $0.8 million and $1.0 million at December 31, 2019 and 2018, respectively on the Company’s consolidated statements of financial position.
XML 63 R24.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
STOCK-BASED COMPENSATION
 12 Months Ended
Dec. 31, 2019
Share-based Payment Arrangement [Abstract]  
STOCK-BASED COMPENSATION

17.         STOCK-BASED COMPENSATION

Stock Compensation Plans

Time Lapse Restricted Shares and Restricted Stock Units

Time lapse restricted shares (TLRSs) have been issued to officers and other management employees under the Company’s Employee Stock Incentive Plan. The Company recognizes compensation expense for the unvested portion of awards outstanding over the remainder of the service period. The compensation cost recorded for these awards is based on their closing stock price at the grant date less the cost of estimated forfeitures. Forfeitures are estimated at the time of grant and revised, if necessary, in subsequent periods to reflect actual forfeitures.

TLRSs provide for the issuance of a share of the Company’s Common Stock at no cost to the holder and generally vest after a certain stipulated number of years from the grant date, depending on the terms of the issue. TLRSs vest in 20 percent increments starting with the second anniversary of the grant, over six years from the date of grant. During these years, grantees receive all dividends declared and retain voting rights for the granted shares. The agreements under which the one-time grant of restricted stock is issued provide that shares awarded may not be sold or otherwise transferred until restrictions established under the plans have lapsed.

In April 2018, the Company granted a one-time issuance of TLRSs on a tiered Company tenure basis to U.S. based employees. The one-time grant vested 100 percent on the first anniversary date of the granted shares. The total shares granted were less than 0.1 million shares. During the year, grantees receive all dividends declared and retain voting rights for the granted shares. The agreements under which the one-time restricted stock is issued provide that shares awarded may not be sold or otherwise transferred until restrictions established under the plans have lapsed.

All share and per share information has been adjusted for the three-for-two stock split effective December 10, 2018.

The Company issued time lapse restricted shares of 0.5 million, 0.6 million, and 0.7 million for the years ended December 31, 2019, 2018, and 2017, respectively.

The Company issues new shares from its authorized but unissued share pool. At December 31, 2019, approximately 5.5 million shares of the Company’s common stock were reserved for issuance. In accordance with the FASB ASC Topic 718, “Compensation – Stock Compensation,” the Company recognizes the fair value of the award on a straight-line basis over the service periods of each award. The Company estimates restricted share forfeiture rates based on its historical experience.

The following table summarizes the components of the Company's stock-based compensation programs recorded as expense ($ in thousands):

Years ended December 31,  2019   2018   2017 
Time lapse restricted stock:               
Pre-tax compensation expense  $14,159   $13,726   $12,399 
Tax benefit   (3,597)   (3,486)   (4,799)
Restricted stock expense, net of tax  $10,562   $10,240   $7,600 

As of December 31, 2019 and 2018, $41.3 million and $39.2 million, respectively, of total unrecognized compensation cost related to time-lapse restricted shares are expected to be recognized over a weighted average period of approximately 4.0 years and 4.1 years at December 31, 2019 and 2018, respectively.

The following table summarizes information on unvested restricted stock units outstanding as of December 31, 2019, 2018 and 2017:

 

   Number of
Shares (in
thousands)		   Weighted-
Average
Grant-Date
Fair Value		 
Unvested as of December 31, 2016   3,392   $13.47 
Forfeited   (51)   14.92 
Vested   (1,018)   11.47 
Granted   703    22.97 
Unvested as of December 31, 2017   3,026    16.33 
Forfeited   (35)   19.05 
Vested   (910)   13.24 
Granted   643    32.25 
Unvested as of December 31, 2018   2,724    21.08 
Forfeited   (98)   24.61 
Vested   (800)   17.39 
Granted   484    38.40 
Unvested as of December 31, 2019   2,310   $25.84 
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CASH DIVIDEND
 12 Months Ended
Dec. 31, 2019
Cash Dividend  
CASH DIVIDEND

21.          CASH DIVIDEND

On January 28, 2020, the Board of Directors approved a 14.3% increase in the Company’s quarterly cash dividend per common share to $0.12 payable March 10, 2020 to stockholders of record at the close of business February 10, 2020. On October 22, 2019, the Board of Directors declared its regular $0.105 per share as well as a special year-end dividend of $0.05 per share both payable December 10, 2019 to stockholders of record at the close of business November 11, 2019. The Company expects to continue to pay cash dividends to the common stockholders, subject to the earnings and financial condition of the Company and other relevant factors.
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SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Accounting Policies [Abstract]      
Advertising $ 81,174 $ 69,875 $ 66,115
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EMPLOYEE BENEFIT PLANS (Tables)
 12 Months Ended
Dec. 31, 2019
Employee Benefit Plans  
The funded status of the Plans and the net amount recognized in the statement of financial position

The Company currently uses December 31 as the measurement date for its defined benefit post-retirement plans. The funded status of the Plans and the net amount recognized in the statement of financial position are summarized as follows as of:
EMPLOYEE BENEFIT PLANS
December 31,  2019   2018 
(in thousands)        
CHANGE IN ACCUMULATED BENEFIT OBLIGATION         
Accumulated benefit obligation at beginning of year  $208,425   $202,310 
Service cost   —    37 
Interest cost   4,804    7,926 
Actuarial (gain)/loss   (4,156)   11,175 
Benefits paid   (8,000)   (13,023)
Settlement   (198,255)   — 
Accumulated Benefit obligation at end of year   2,818    208,425 
CHANGE IN PLAN ASSETS          
Fair value of assets at beginning of year   213,699    219,905 
Settlement   (198,255)   — 
Actual return on assets   27,064    6,817 
Employer contributions   144    — 
Rollins 401(k) funding   (11,049)   — 
Benefits paid   (8,000)   (13,023)
Fair value of plan assets at end of year   23,603    213,699 
Funded status  $20,785   $5,274 
Schedule of Amounts Recognized in Balance Sheet [Table Text Block]

Amounts Recognized in the Statement of Financial Position consist of:
Amounts Recognized in the Statement of Financial Position consist of:        
December 31,  2019   2018 
(in thousands)        
Assets:          
Benefit plan assets  $21,565   $— 
Prepaid pension   —    5,274 
Liabilities:          
Long-term accrued liabilities  $780   $— 
Schedule of Net Periodic Benefit Cost Not yet Recognized [Table Text Block]

Amounts Recognized in the Accumulated Other Comprehensive Income consist of:
           
Amounts Recognized in the Accumulated Other Comprehensive Income consist of:          
December 31,  2019   2018 
(in thousands)          
Net Actuarial Loss  $912   $76,362 
weighted-average assumptions were used to determine the accumulated benefit obligation and net benefit cost

The following weighted-average assumptions were used to determine the accumulated benefit obligation and net benefit cost:
EMPLOYEE BENEFIT PLANS (Details 4)
             
December 31,  2019   2018   2017 
ACCUMULATED BENEFIT OBLIGATION               
Discount rate   3.65%     4.00%*   4.00%
Rate of compensation increase    N/A      N/A     N/A 
NET BENEFIT COST               
Discount rate   4.70%   4.05%   4.45%
Expected return on plan assets   7.00%   7.00%   7.00%
Rate of compensation increase    N/A      N/A     N/A 
components of net periodic benefit cost

The components of net periodic benefit cost are summarized as follows:
EMPLOYEE BENEFIT PLANS (Details 5)
             
Years ended December 31,  2019   2018   2017 
(in thousands)            
Service cost  $—   $37   $58 
Interest cost   4,805    7,926    8,493 
Expected return on plan assets   (6,149)   (13,775)   (13,368)
Amortization of net loss   2,396    3,292    3,322 
Preliminary net periodic benefit cost/(income)   1,052    (2,520)   (1,495)
Settlement expense   46,419    —    53 
Net periodic benefit cost/(income)   47,471    (2,520)   (1,442)
                
benefit obligations recognized in other comprehensive income

The benefit obligations recognized in other comprehensive income for the years ended December 31, 2019, 2018, and 2017 are summarized as follows :
EMPLOYEE BENEFIT PLANS (Details 6)
             
Years ended December 31,  2019   2018   2017 
(in thousands)            
Pretax (income)/loss  $(26,634)  $18,056   $(15,597)
Amortization of net loss   (2,396)   (3,292)   (3,322)
Settlement expense   (46,419)   —    (53)
Total recognized in other comprehensive income  $(75,449)  $14,764   $(18,972)
Plans' weighted average asset allocation

The Plans' weighted average asset allocation at December 31, 2019 and 2018 by asset category, along with the target allocation for 2018, are as follows:
EMPLOYEE BENEFIT PLANS (Details 7)
                   
    Target
Allocations for		   Percentage of plan assets
as of December 31,		  
Asset category   2020   2019   2018  
Cash and cash equivalents   0.0% - 100.0 %  72.3 % 3.5 % 
Equity securities - Rollins stock   0.0%   - 40.0 %  0.0 % 0.4 %
Domestic equity - all other   0.0% - 40.0 %  3.8 % 0.7 %
International equity   0.0% - 30.0 %  1.9 % 0.2 %
Debt securities - core fixed income   0.0% - 100.0 %  2.1 %  91.1 %
Real estate   0.0% - 20.0 %  9.5 %  2.0 %
Alternative/Opportunistic/Special   0.0% - 20.0 %  10.4 % 2.1 %
Total   0.0% - 100.0 %  100.0 %  100.0 %
assets using the fair value hierarchy

The following table presents our plan assets using the fair value hierarchy as of December 31, 2019. The fair value hierarchy has three levels based on the reliability of the inputs used to determine fair value. See Note 8 for a brief description of the three levels under the fair value hierarchy.
EMPLOYEE BENEFIT PLANS (Details 8)
(in thousands)  Level 1   Level 2   NAV   Total 
(1) Cash and cash equivalents  $17,071   $—   $—   $17,071 
(2) Fixed income securities   —    499    —    499 
      Domestic equity securities   —    899    —    899 
(3) International equity securities   —    437    —    437 
(4) Real estate   —    —    2,235    2,235 
(5) Alternative/opportunistic/special   —    —    2,462    2,462 
Total  $17,071   $1,835   $4,697   $23,603 
estimated future benefit payments

The estimated future benefit payments over the next five years are as follows:
EMPLOYEE BENEFIT PLANS (Details 9)
(in thousands)     
2020  $69 
2021   76 
2022   84 
2023   90 
2024   110 
Thereafter   694 
Total  $1,123 
estimated life insurance premium payments

The estimated life insurance premium payments over the next five years are as follows:
EMPLOYEE BENEFIT PLANS (Details 10)
(in thousands)      
2020  $108 
2021   1,550 
2022   1,665 
2023   1,906 
2024   2,417 
Total  $7,646 
non-qualified deferred compensation plan assets using the fair value hierarchy

The following table presents our non-qualified deferred compensation plan assets using the fair value hierarchy as of December 31, 2019 and 2018.
EMPLOYEE BENEFIT PLANS (Details 11)
(in thousands)  Level 1   Level 2   Level 3   Total 
December 31, 2019  $71   $—   $22,158   $22,229 
December 31, 2018  $148   $—   $18,267   $18,415 
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DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES (Tables)
 12 Months Ended
Dec. 31, 2019
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
Company had the following outstanding FX Forwards

As of December 31, 2019, the Company had the following outstanding FX Forwards (in thousands except for number of instruments):

 
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CONSOLIDATED STATEMENTS OF FINANCIAL POSITION - USD ($)
$ in Thousands
Dec. 31, 2019
Dec. 31, 2018
ASSETS    
Cash and cash equivalents $ 94,276 $ 115,485
Trade receivables, net of allowance for doubtful accounts of $16,699 and $13,285, respectively 122,766 104,016
Financed receivables, short-term, net of allowance for doubtful accounts of $1,675 and $1,845, respectively 22,267 18,454
Materials and supplies 19,476 15,788
Other current assets 51,002 32,278
Total current assets 309,787 286,021
Equipment and property, net 195,533 136,885
Goodwill 572,847 368,481
Customer contracts, net 273,720 178,075
Trademarks and tradenames, net 102,539 54,140
Other intangible assets, net 10,525 11,043
Operating lease, right-of-use assets, net 200,727
Financed receivables, long-term, net of allowance for doubtful accounts of $1,284 and $1,536 respectively 30,792 28,227
Benefit plan assets 21,565
Prepaid pension 5,274
Deferred income taxes 2,180 6,915
Other assets 24,161 19,063
Total assets 1,744,376 1,094,124
LIABILITIES    
Accounts payable 35,234 27,168
Accrued insurance 30,441 27,709
Accrued compensation and related liabilities 81,943 77,741
Unearned revenues 122,825 116,005
Operating lease liabilities-current 66,117
Current portion of long-term debt 12,500
Other current liabilities 60,975 50,406
Total current liabilities 410,035 299,029
Accrued insurance, less current portion 34,920 33,867
Operating lease liabilities, less current portion 135,651
Long-term debt 279,000
Deferred income tax liability 9,927
Long-term accrued liabilities 59,093 49,320
Total liabilities 928,626 382,216
STOCKHOLDERS' EQUITY    
Preferred stock, without par value; 500,000 shares authorized, zero shares issued
Common stock, par value $1 per share; 550,000,000 shares authorized, 327,430,846 and 327,308,079 shares issued and outstanding, respectively 327,431 327,308
Paid in capital 89,413 85,386
Accumulated other comprehensive loss (21,109) (71,078)
Retained earnings 420,015 370,292
Total stockholders' equity 815,750 711,908
Total liabilities and stockholders' equity $ 1,744,376 $ 1,094,124
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CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY - USD ($)
$ in Thousands
Common Stock [Member]
Treasury Stock [Member]
Additional Paid-in Capital [Member]
AOCI Attributable to Parent [Member]
Retained Earnings [Member]
Total
Beginning Balance, Shares at Dec. 31, 2016 326,688,000        
Beginning Balance at Dec. 31, 2016 $ 326,688 $ 77,452 $ (70,075) $ 234,480 $ 568,545
Net Income       179,124 179,124
Other comprehensive income            
Pension liability adjustment, net of tax       14,159   14,159
Foreign currency translation adjustments       9,960   9,960
Cash dividends         (122,017) (122,017)
Stock compensation $ 651   11,965   (217) 12,399
Stock compensation, Shares 651,000          
Employee stock buybacks $ (351)   (8,012)   117 (8,246)
Employee stock buybacks, Shares (351,000)          
Ending Balance, Shares at Dec. 31, 2017 326,988,000        
Ending Balance at Dec. 31, 2017 $ 326,988 81,405 (45,956) 291,487 653,924
Other comprehensive income            
Interest rate swaps, net of tax          
Net Income       231,663 231,663
Pension liability adjustment, net of tax       (11,050)   (11,050)
Foreign currency translation adjustments       (14,072)   (14,072)
Cash dividends         (152,742) (152,742)
Stock compensation $ 605   13,323   (202) 13,726
Stock compensation, Shares 605,000          
Employee stock buybacks $ (285)   (9,342)   86 (9,541)
Employee stock buybacks, Shares (285,000)          
Ending Balance, Shares at Dec. 31, 2018 327,308,000        
Ending Balance at Dec. 31, 2018 $ 327,308 85,386 (71,078) 370,292 711,908
Other comprehensive income            
Interest rate swaps, net of tax          
Net Income       203,347 203,347
Pension liability adjustment, net of tax       (126)   (126)
Foreign currency translation adjustments       4,350   4,350
Cash dividends         (153,836) (153,836)
Stock compensation $ 387   13,772     14,159
Stock compensation, Shares 387,000          
Employee stock buybacks $ (264)   (9,745)     (10,009)
Employee stock buybacks, Shares (264,000)          
Ending Balance, Shares at Dec. 31, 2019 327,431,000        
Ending Balance at Dec. 31, 2019 $ 327,431   $ 89,413 (21,109) 420,015 815,750
Other comprehensive income            
Impact of adoption of ASC 842         $ 212 212
Pension settlement loss, net of tax       46,022   46,022
Interest rate swaps, net of tax       $ (277)   $ (277)
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EMPLOYEE BENEFIT PLANS (Details 4)
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
ACCUMULATED BENEFIT OBLIGATION      
Discount rate 3.65% 4.00% 4.00%
NET BENEFIT COST      
Discount rate 4.70% 4.05% 4.45%
Expected return on plan assets 7.00% 7.00% 7.00%
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DEBT (Details Narrative)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
USD ($)
Line of Credit Facility [Line Items]  
Long-term Line of Credit $ 291,500
Letter of Credit $ 32,900
DebtInstrumentRestrictiveCovenants In order to comply with applicable debt covenants, the Company is required to maintain at all times a Leverage Ratio of not greater than 3.00:1.00. The Leverage ratio is calculated as of the last day of the fiscal quarter most recently ended.
Revolving Credit Facility [Member]  
Line of Credit Facility [Line Items]  
Long-term Line of Credit $ 101,500
Revolving Credit Facility [Member] | Line of Credit [Member]  
Line of Credit Facility [Line Items]  
Line of Credit Facility, Maximum Borrowing Capacity 175,000
Revolving Credit Facility [Member] | Letter of Credit [Member]  
Line of Credit Facility [Line Items]  
Line of Credit Facility, Maximum Borrowing Capacity 75,000
Revolving Credit Facility [Member] | Swingline Credit Facility [Member]  
Line of Credit Facility [Line Items]  
Line of Credit Facility, Maximum Borrowing Capacity 25,000
SunTrust Bank and Bank of America, [Member]  
Line of Credit Facility [Line Items]  
Long-term Line of Credit 250,000
Term Loan [Member]  
Line of Credit Facility [Line Items]  
Long-term Line of Credit $ 190,000
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FINANCING RECEIVABLES (Details 3) - USD ($)
$ in Thousands
Dec. 31, 2019
Dec. 31, 2018
Financing Receivable, Past Due [Line Items]    
Past due financing receivables $ 3,590 $ 3,750
Financial Asset, 30 to 59 Days Past Due [Member]    
Financing Receivable, Past Due [Line Items]    
Past due financing receivables 1,427 1,566
Financial Asset, 60 to 89 Days Past Due [Member]    
Financing Receivable, Past Due [Line Items]    
Past due financing receivables 751 777
Financial Asset, Equal to or Greater than 90 Days Past Due [Member]    
Financing Receivable, Past Due [Line Items]    
Past due financing receivables $ 1,412 $ 1,407
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EMPLOYEE BENEFIT PLANS (Details 8) - USD ($)
$ in Thousands
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets $ 23,603 $ 213,699 $ 219,905
Fair Value, Inputs, Level 1 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets 17,071 179,269  
Fair Value, Inputs, Level 2 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets 1,835 1,626  
Fair Value, Inputs, Level 3 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets 4,697 32,804  
Cash and Cash Equivalents [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [1] 17,071 7,438  
Cash and Cash Equivalents [Member] | Fair Value, Inputs, Level 1 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [1] 17,071 7,438  
Cash and Cash Equivalents [Member] | Fair Value, Inputs, Level 2 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [1]  
Cash and Cash Equivalents [Member] | Fair Value, Inputs, Level 3 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [1]  
Fixed Income Funds [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [2] 499 194,749  
Fixed Income Funds [Member] | Fair Value, Inputs, Level 1 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [2] 170,249  
Fixed Income Funds [Member] | Fair Value, Inputs, Level 2 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [2] 499 474  
Fixed Income Funds [Member] | Fair Value, Inputs, Level 3 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [2] 24,026  
Domestic equity - all other [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets 899 789  
Domestic equity - all other [Member] | Fair Value, Inputs, Level 1 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets  
Domestic equity - all other [Member] | Fair Value, Inputs, Level 2 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets 899 789  
Domestic equity - all other [Member] | Fair Value, Inputs, Level 3 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets  
International equity [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [3] 437 363  
International equity [Member] | Fair Value, Inputs, Level 1 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [3]  
International equity [Member] | Fair Value, Inputs, Level 2 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [3] 437 363  
International equity [Member] | Fair Value, Inputs, Level 3 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [3]  
Real Estate [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [4] 2,235 4,204  
Real Estate [Member] | Fair Value, Inputs, Level 1 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [4]  
Real Estate [Member] | Fair Value, Inputs, Level 2 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [4]  
Real Estate [Member] | Fair Value, Inputs, Level 3 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [4] 2,235 4,204  
Alternative/Opportunistic/Special [member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [5] 2,462 4,574  
Alternative/Opportunistic/Special [member] | Fair Value, Inputs, Level 1 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [5]  
Alternative/Opportunistic/Special [member] | Fair Value, Inputs, Level 2 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [5]  
Alternative/Opportunistic/Special [member] | Fair Value, Inputs, Level 3 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets [5] $ 2,462 4,574  
Common Stock [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets   1,582  
Common Stock [Member] | Fair Value, Inputs, Level 1 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets   1,582  
Common Stock [Member] | Fair Value, Inputs, Level 2 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets    
Common Stock [Member] | Fair Value, Inputs, Level 3 [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Pension plan assets    
[1] Cash and cash equivalents, which are used to pay benefits and plan administrative expenses, are held in Rule 2a-7 money market funds.
[2] Fixed income securities are primarily valued using a market approach with inputs that include broker quotes, benchmark yields, base spreads and reported trades.
[3] International equity securities are valued using a market approach based on the quoted market prices of identical instruments in their respective markets.
[4] Real estate fund values are primarily reported by the fund manager and are based on valuation of the underlying investments, which include inputs such as cost, discounted future cash flows, independent appraisals and market based comparable data.
[5] Alternative/Opportunistic/Special funds can invest across the capital structure in both liquid and illiquid securities that are valued using a market approach based on the quoted market prices of identical instruments, or if no market price is available, instruments will be held at their fair market value (which may be cost) as reasonably determined by the investment manager, independent dealers, or pricing services.
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INCOME TAXES (Details Narrative) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Operating Loss Carryforwards [Line Items]      
TCJA, additional tax expense     $ 11,600
TCJA, tax on deemed repatriated earnings of foreign subsidiaries     8,000
TCJA, remeasurement of deferred tax assets     2,900
TCJA, reductions in tax benefits on stock compensation     $ 700
Provision for Income Tax, effective rate 22.10% 25.40% 39.20%
Foreign earnings from continuing operations before income tax $ 26,700 $ 22,700 $ 22,100
Accrued interest and penalties 30 $ 1,000  
Interest and penalties 100    
State and Local and Foreign Jurisdiction [Member]      
Operating Loss Carryforwards [Line Items]      
Net operating loss carryforwards 85,300    
Foreign Tax Authority [Member]      
Operating Loss Carryforwards [Line Items]      
Net operating loss carryforwards 400    
Increase in valuation allowance, net operating losses $ 40    
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DE 51-0068479 2170 Piedmont Road N.E. Atlanta GA 30324 (404) 888-2000 Common Stock, $1 Par Value ROL NYSE Yes No Yes Yes false false false 5063827695 327779714 94276000 115485000 16699000 13285000 122766000 104016000 1675000 1845000 22267000 18454000 19476000 15788000 51002000 32278000 309787000 286021000 195533000 136885000 572847000 368481000 273720000 178075000 102539000 54140000 10525000 11043000 200727000 1284000 1536000 30792000 28227000 21565000 5274000 2180000 6915000 24161000 19063000 1744376000 1094124000 35234000 27168000 30441000 27709000 81943000 77741000 122825000 116005000 66117000 12500000 60975000 50406000 410035000 299029000 34920000 33867000 135651000 279000000 9927000 59093000 49320000 928626000 382216000 500000 500000 0 0 1 1 550000000 550000000 327430846 327430846 327308079 327308079 327431000 327308000 89413000 85386000 -21109000 -71078000 420015000 370292000 815750000 711908000 1744376000 1094124000 2015477000 1821565000 1673957000 993593000 894437000 819943000 81111000 66792000 56580000 49898000 623379000 550698000 503433000 581000 875000 242000 -6917000 220000 259000 1754317000 1510832000 1379455000 261160000 310733000 294502000 65041000 71442000 96742000 -7228000 7628000 18636000 57813000 79070000 115378000 203347000 231663000 179124000 0.62 0.71 0.55 0.62 0.71 0.55 327477000 327291000 326982000 327477000 327291000 326982000 0.47 0.47 0.37 203347000 231663000 179124000 45896000 -11050000 14159000 4350000 -14072000 9960000 277000 49969000 -25122000 24119000 253316000 206541000 203243000 326688000 326688000 77452000 -70075000 234480000 568545000 179124000 179124000 14159000 14159000 9960000 9960000 122017000 122017000 651000 651000 11965000 -217000 12399000 -351000 -351000 -8012000 117000 -8246000 326988000 326988000 81405000 -45956000 291487000 653924000 231663000 231663000 -11050000 -11050000 -14072000 -14072000 152742000 152742000 605000 605000 13323000 -202000 13726000 -285000 -285000 -9342000 86000 -9541000 327308000 327308000 85386000 -71078000 370292000 711908000 212000 212000 203347000 203347000 46022000 46022000 -126000 -126000 4350000 4350000 277000 277000 153836000 153836000 387000 387000 13772000 14159000 -264000 -264000 -9745000 -10009000 327431000 327431000 89413000 -21109000 420015000 815750000 203347000 231663000 179124000 79544000 64675000 55533000 49898000 -7228000 7628000 18636000 14159000 13726000 12399000 15145000 13606000 10455000 20151000 12549000 13661000 9080000 10784000 6527000 2151000 374000 837000 14009000 7121000 -1448000 -6081000 -11329000 5137000 -9925000 -23820000 -25691000 5424000 4901000 1222000 1915000 -686000 4039000 -144000 -3637000 -5922000 4367000 309188000 286272000 235370000 430558000 76769000 130189000 27146000 27179000 24680000 617000 343000 519000 -104000 -297000 264000 1758000 1840000 370000 118000 93000 69000 -455107000 -101375000 -154175000 250000000 190000000 148500000 153836000 152742000 122017000 10009000 9541000 8246000 127655000 -162283000 -130263000 -2945000 -14179000 13333000 -21209000 8435000 -35735000 115485000 107050000 142785000 94276000 115485000 107050000 6452000 25000 75812000 77351000 90702000 75782000 <p id="xdx_804_eus-gaap--SignificantAccountingPoliciesTextBlock_zvhTIbn7LeAf" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-indent: 0in"><span style="font-size: 10pt"><b>1.<span style="font-family: Times New Roman, Times, Serif">           </span><span id="xdx_82A_zeM3pbiCnUA2">SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES</span></b></span></p> <p id="xdx_849_eus-gaap--OrganizationConsolidationBasisOfPresentationBusinessDescriptionAndAccountingPoliciesTextBlock_z2LQkYFG6Au6" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_868_zHhYKvizH5Uc">Business Description</span></i></b>—Rollins, Inc. (the “Company”), was originally incorporated in 1948, under the laws of the state of Delaware as Rollins Broadcasting, Inc.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company is an international service company with headquarters located in Atlanta, Georgia, providing pest and termite control services through its wholly-owned subsidiaries to both residential and commercial customers in the United States, Canada, Australia, Europe, and Asia with international franchises in Mexico, Canada, Central and South America, the Caribbean, the Middle East, Asia, Europe, Africa, and Australia. Services are performed through a contract that specifies the pricing arrangement with the customer.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Orkin, LLC. (“Orkin”), a wholly-owned subsidiary of the Company founded in 1901, is the world’s largest pest and termite control company. It provides customized services from over 400 locations. Orkin either serves customers directly or through franchise operations, in the United States, Canada, Mexico, Central and South America, the Caribbean, the Middle East, Asia, Europe, and Africa providing essential pest control services and protection against termite damage, rodents and insects to homes and businesses, including hotels, food service establishments, food manufacturers, retailers and transportation companies. Orkin operates under the Orkin<sup>®</sup>, and Orkin Canada<sup>®</sup> trademarks and the Acurid<sup>SM</sup> service mark. The Orkin<sup>® </sup>brand name makes Orkin the most recognized pest and termite company throughout the United States. The Orkin Canada brand name provides similar brand recognition throughout Canada.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Orkin Canada, a wholly-owned subsidiary of Orkin founded in 1952, was acquired by Orkin in 1999. Orkin Canada is Canada’s largest pest control provider and a leader in the development of fast, effective and environmentally responsible pest control solutions.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Western Pest Services (“Western”), a wholly-owned subsidiary of the Company founded in 1928, was acquired by Rollins, Inc. in 2004. Western is primarily a commercial pest control service company and its business complements most of the services Orkin offers, focusing on the northeastern United States.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The Industrial Fumigant Company (“IFC”), a wholly-owned subsidiary of the Company founded in 1937, was acquired by Rollins, Inc. in 2005. IFC is a leading provider of pest management and sanitation services and products to the food and commodity industries.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">HomeTeam Pest Defense (“HomeTeam”), a wholly-owned subsidiary of the Company established in 1996, was acquired by Rollins, Inc. in April 2008. At the time of the acquisition, HomeTeam, with its unique Taexx<sup>®</sup> tubes in the wall pest control system, was recognized as a premier pest control business and ranked as the 4th largest company in the industry. HomeTeam services home builders nationally.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Rollins Australia (“Rollins Australia”), a wholly-owned subsidiary of the Company, acquired Allpest WA (“Allpest”), in February 2014. Allpest was established in 1959 and is headquartered in Perth, Australia. Allpest provides traditional commercial, residential, and termite service as well as consulting services on border protection related to Australia’s biosecurity program and provides specialized services to Australia’s mining and oil and gas sectors.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"/></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">Critter Control, a wholly-owned subsidiary of the Company, was acquired by Rollins, Inc. on February 27, 2015. Critter Control was established in 1983 and is headquartered in Traverse City, Michigan. The business is primarily franchised, operating in 40 states and one Canadian province.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Rollins UK was formed as a wholly-owned subsidiary of the Company to acquire Safeguard Pest Control (“Safeguard”) in June 2016. Safeguard is a pest control company established in the United Kingdom in 1991 with a history of providing superior pest control, bird control, and specialist services to residential and commercial customers.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Northwest Pest Control, LLC, a wholly-owned subsidiary of the Company founded in 1951, was acquired by Rollins, Inc. in August 2017. Northwest specializes in residential and commercial termite control, pest control, mosquito control, wildlife services, lawn care, insulation, and HVAC services, focusing on the Southeast United States.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">On April 30, 2019, the Company acquired Clark Pest Control of Stockton, Inc. (“Clark Pest Control”) located in Lodi, CA. At the time of the acquisition, Clark Pest Control was a leading pest management company in California and the nation’s 8th largest pest management company according to PCT 100 rankings. Clark Pest Control services its customers from 26 service locations in 2 states. Clark Pest Control recorded revenues of approximately $139.2 million for the fiscal year ended December 31, 2018. The Company’s consolidated statements of income include the results of operations of Clark Pest Control for the period beginning April 30, 2019 through December 31, 2019.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company has several smaller wholly-owned subsidiaries that in total make up less than 5% of the Company’s total revenues.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company has only one reportable segment, its pest and termite control business. Revenue, operating profit and identifiable assets for this segment, includes the United States, Canada, Australia, Europe, Asia, Mexico, Central and South America, the Caribbean, the Middle East, and Africa. The Company’s results of operations and its financial condition are not reliant upon any single customer, few customers or foreign operations.</span></p> <p id="xdx_85A_zp1VShHeOKj3" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"/> <p id="xdx_84F_eus-gaap--ConsolidationPolicyTextBlock_zAIV3sjxzAcb" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span id="xdx_86E_znxvn3HKhODl" style="font-size: 10pt"><b><i>Principles of Consolidation</i></b></span><span style="font-size: 10pt">—The Company’s Consolidated Financial Statements include the accounts of Rollins, Inc. and the Company’s wholly-owned subsidiaries and have been prepared in accordance with accounting principles generally accepted in the U.S. (“GAAP”). The Company does not consolidate the financial statements of any company in which it has an ownership interest of 50% or less. The Company is not the primary beneficiary of, nor does it have a controlling financial interest in, any variable interest entity. Accordingly, the Company has not consolidated any variable interest entity. The Company reclassified certain prior period amounts, none of which were material, to conform to the current period presentation. All material intercompany accounts and transactions have been eliminated.</span></p> <p id="xdx_855_zKe5VedkY8U6" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"/> <p id="xdx_841_eus-gaap--SubsequentEventsPolicyPolicyTextBlock_zENoa7aJ4zBk" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_866_zLsm6Rf1dyIk">Subsequent Events</span></i></b>—The Company evaluates its financial statements through the date the financial statements are issued.</span></p> <p id="xdx_852_zQsMq7YSizQ1" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"/> <p id="xdx_84C_eus-gaap--UseOfEstimates_zHEAaVhMkYba" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_866_zYH07HnwGBUc">Estimates Used in the Preparation of Consolidated Financial Statements</span></i></b>—The preparation of the consolidated financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the amounts reported in the accompanying notes and financial statements. Actual results could differ from those estimates.</span></p> <p id="xdx_853_zjFBB1hD2sN4" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"/> <p id="xdx_846_eus-gaap--RevenueRecognitionPolicyTextBlock_zwTVU0cIbrne" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><span id="xdx_869_zwtfCHjVOh99">Revenue Recognition</span></b>—The Company’s Revenue recognition policy is to recognize revenue upon transfer of control of promised products or services to customers in an amount that reflects the consideration we expect to receive in exchange for those products or services. We enter into contracts that can include various combinations of products and services, each of which are distinct and accounted for as separate performance obligations. Revenue is recognized net of allowances for returns and any taxes collected from customers, which are subsequently remitted to governmental authorities.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Nature of Goods and Services and Performance Obligations</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company contracts with its customers to provide the following goods and services, each of which is a distinct performance obligation:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt"><i>Pest control services -</i> Rollins provides pest control services to protect residential and commercial properties from common pests, including rodents and insects. Pest control generally consists of assessing a customer’s property for conditions that invite pests, tackling current infestations, and stopping the life cycle to prevent future invaders. Revenue from pest control services is recognized as services are rendered.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"/></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company’s revenue recognition policies are designed to recognize revenues upon satisfaction of the performance obligation at the time services are performed. For certain revenue types, because of the timing of billing and the receipt of cash versus the timing of performing services, certain accounting estimates are utilized. Residential and commercial pest control services are primarily recurring in nature on a monthly, bi-monthly or quarterly basis, while certain types of commercial customers may receive multiple treatments within a given month. In general, pest control customers sign an initial one-year contract, and revenues are recognized at the time services are performed. The Company defers recognition of advance payments and recognizes the revenue as the services are rendered. The Company classifies discounts related to the advance payments as a reduction in revenues.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><i>Termite control services (including traditional and baiting) -</i> Rollins provides both traditional and baiting termite protection services. Traditional termite protection uses “Termidor” liquid treatment and/or dry foam and Orkin foam to treat voids and spaces around the property, while baiting termite protection uses baits to disrupt the molting process termites require for growth and offers ongoing protection. Revenue from initial termite treatment services is recognized as services are provided.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><i>Maintenance/monitoring/inspection -</i> In connection with the initial service offerings, Rollins provides recurring maintenance, monitoring or inspection services to help protect consumer’s property for any future sign of termite activities after the original treatment. This recurring service is a service-type warranty under ASC 606 as it is routinely sold and purchased separately from the initial treatment services and is typically purchased or renewed annually.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Termite baiting revenues are recognized based on the transfer of control of the individual units of accounting. At the inception of a new baiting services contract, upon quality control review of the installation, the Company recognizes revenue for the installation of the monitoring stations, initial directed liquid termiticide treatment and servicing of the monitoring stations. A portion of the contract amount is deferred for the undelivered monitoring performance obligation. This portion is recognized as income on a straight-line basis over the remaining contract term, which results in recognition of revenue that depicts the Company’s performance in transferring control of the service. The allocation of the transaction price to the two deliverables is based on the relative stand-alone selling price. There are no contingencies related to the delivery of additional items or meeting other specified performance conditions. Baiting renewal revenue is deferred and recognized over the annual contract period on a straight-line basis that depicts the Company’s performance in transferring control of the service.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Revenue received for conventional termite renewals is deferred and recognized on a straight-line basis over the remaining contract term that depicts the Company’s performance in transferring control of the service; and, the cost of reinspections, reapplications and repairs and associated labor and chemicals are expensed as incurred. For outstanding claims, an estimate is made of the costs to be incurred (including legal costs) based upon current factors and historical information. The performance of reinspections tends to be close to the contract renewal date and while reapplications and repairs involve an insubstantial number of the contracts, these costs are incurred over the contract term. As the revenue is being deferred, the future cost of reinspections, reapplications and repairs and associated labor and chemicals applicable to the deferred revenue are expensed as incurred. The Company accrues for noticed claims. The costs of providing termite services upon renewal are compared to the expected revenue to be received and a provision is made for any expected losses.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><i>Miscellaneous services (e.g., cleaning, etc.) -</i> In certain agreements with customers, Rollins may offer other miscellaneous services, including restroom cleaning (e.g., eliminating foul odors, grease and grime which could attract pests), training (e.g., seminars covering good manufacturing practices and product stewardship), etc. Revenue from miscellaneous services is recognized when services are provided.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><i>Products -</i> Depending on customer demand, Rollins may separately sell pest control and/or termite protection products, such as traps. Revenue from product sales is recognized upon transfer of control of the asset.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><i>Equipment rental (or lease) -</i> Depending on customer demand, Rollins may lease certain pest control and/or termite protection equipment. Revenue from equipment rentals are recognized over the period of the rental/lease. Revenue from equipment rentals represent less than 1.0% of the Company’s revenues for each reported period.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><i>Right to access intellectual property (Franchise) -</i> The right to access Rollins’ intellectual property is an essential part of Orkin’s franchising agreements. These agreements provide the franchisee (the customer) a license to use the Rollins’ name and trademark when advertising and selling services to end customers in their normal course of business. Orkin franchise agreements contain a clause allowing Orkin to purchase certain assets of the franchisee. This is only an offer for Orkin to re-purchase the assets originally provided by Orkin to the franchisee and is not a performance obligation or a form of consideration. International and domestic franchising revenue was less than 1.0% of the Company’s annual revenues.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">All Orkin domestic franchises have a guaranteed repurchase clause that the Orkin franchise may be repurchased by Orkin at a later date once it has been established. The Company amortizes the initial franchise fee over the initial franchise term. Deferred Orkin franchise fees were $<span id="xdx_907_ecustom--DeferredFranchiseRevenue_iI_pn3n3_dm_c20191231_zNiYqTTJLlNd" title="Deferred franchise fees">1.7</span> million and $<span id="xdx_906_ecustom--DeferredFranchiseRevenue_iI_pn3n3_dm_c20181231_zz3WXUua9xc3">1.6</span> million for the year ending December 31, 2019 and 2018, respectively.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Royalties from Orkin franchises are accrued and recognized as revenues are earned on a monthly basis. Revenue from Orkin franchises was $<span id="xdx_909_eus-gaap--Revenues_pn3n3_dm_c20190101__20191231__srt--CounterpartyNameAxis__custom--OrkinFranchisesMember_zHaCfz7MusX1" title="Revenue from franchises">8.7</span> million for the year ended December 31, 2019 and $<span id="xdx_905_eus-gaap--Revenues_pn3n3_dm_c20180101__20181231__srt--CounterpartyNameAxis__custom--OrkinFranchisesMember_z5QDBg994Ohh">8.8</span> million and $<span id="xdx_908_eus-gaap--Revenues_pn3n3_dm_c20170101__20171231__srt--CounterpartyNameAxis__custom--OrkinFranchisesMember_zrZdBefWhpXj">5.4</span> million for the years ended December 31, 2018 and 2017, respectively.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Contract Balances</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Timing of revenue recognition may differ from the timing of invoicing to customers. We record unearned revenue when revenue is recognized subsequent to billing. Unearned revenue mainly relates to the Company’s termite baiting offering, conventional renewals, and year-in-advance pest control services for which we have been paid in advance and earn the revenue when we transfer control of the product or service. For multi-year agreements, we generally invoice customers annually at the beginning of each annual coverage period. Refer to Note 3 - Revenue for further information, including changes in unearned revenue for the year.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company extends terms to certain customers on higher dollar termite and ancillary work, as well as to certain franchisees for initial funding on the sale of franchises. These financed receivables are segregated from our trade receivables. The amounts that are due within one year from the balance sheet dates are classified as short-term financed receivables, and are shown, net of allowance for doubtful accounts, at $22.3 million as of December 31, 2019 and $18.5 million at December 31, 2018. The balances of long-term financed receivables, net of allowance for doubtful accounts, were $30.8 million as of December 31, 2019 and $28.2 million at December 31, 2018 and are included in long-term assets on our consolidated statements of financial position. See Note 6 – Financing Receivables for further information.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The allowance for doubtful accounts reflects our best estimate of probable losses inherent in the accounts receivable balance. We determine the allowance based on known troubled accounts, historical experience, and other currently available evidence. Activity in the allowance for doubtful accounts can be found on Schedule II-Valuation and Qualifying Accounts.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Payment terms and conditions vary by contract type, although terms generally include a requirement of payment within 30 to 60 days. In instances where the timing of revenue recognition differs from the timing of invoicing, we have determined our contracts generally do not include a significant financing component. The primary purpose of our invoicing terms is to provide customers with simplified and predictable ways of purchasing our products and services, not to receive financing from our customers or to provide customers with financing.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Practical Expedients and Exemptions</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">We generally expense sales commissions when incurred because the amortization period would have been one year or less. These costs are recorded within sales and marketing expenses.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">We do not disclose the value of unsatisfied performance obligations for (i) contracts with an original expected length of one year or less and (ii) contracts for which we recognize revenue at the amount to which we have the right to invoice for services performed. All revenues are reported net of sales taxes.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company’s foreign operations accounted for approximately 8% of revenues for each of the years ended December 31, 2019 and 2018.</span></p> <p id="xdx_85F_zplNq1yD4OWa" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"/> <p id="xdx_844_ecustom--ReceivablesTradeAndOtherAccountsReceivableAllowanceForDoubtfulAccountsPolicyTextBlock_z4KHV9SWcN5l" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_86C_ztYfc9qXCoPj">Allowance for Doubtful Accounts</span></i></b>— The Company maintains an allowance for doubtful accounts based on the expected collectability of accounts receivable.  Management uses historical collection results as well as accounts receivable aging in order to determine the expected collectability of accounts receivable.  Substantially all of the Company’s receivables are due from pest control and termite services in the United States and selected international locations.  The Company’s allowance for doubtful accounts is determined using a combination of factors to ensure that our receivables are not overstated due to uncollectability. The Company’s established credit evaluation procedures seek to minimize the amount of business we conduct with higher risk customers. Provisions for doubtful accounts are recorded in selling, general and administrative expenses. Accounts are written-off against the allowance for doubtful accounts when the Company determines that amounts are uncollectible, and recoveries of amounts previously written off are recorded when collected. Significant recoveries will generally reduce the required provision in the period of recovery. Therefore, the provision for doubtful accounts can fluctuate significantly from period to period. There were no large recoveries in 2019, 2018, and 2017.  We record specific provisions when we become aware of a customer’s inability to meet its financial obligations to us, such as in the case of bankruptcy filings or deterioration in the customer’s operating results or financial position. If circumstances related to customers change, our estimates of the realizability of receivables would be further adjusted, either upward or downward. See Recent Accounting Guidance for discussion of the new FASB, ASU 2016-13 which provides updated guidance on measuring expected credit losses to be implemented in 2020.</span></p> <p id="xdx_858_zeUMXfpO8Kw8" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <p id="xdx_84D_eus-gaap--AdvertisingCostsPolicyTextBlock_zVPQ95mJCdSc" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"/></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_86A_zWKdpde6Oqll">Advertising</span></i></b>—Advertising costs are charged to sales, general and administrative expense during the year in which they are incurred.</span></p> <p id="xdx_89D_ecustom--AdvertisingCostsExpensedTableTextBlock_z8Ptzozms0L1" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <table cellpadding="0" cellspacing="0" id="xdx_885_ecustom--DisclosureSummaryOfSignificantAccountingPoliciesDetailsAbstract_pn3n3_za1nuWSub366" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td> </td> <td colspan="2" id="xdx_498_20190101__20191231_zTWBQurfYlfd" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_493_20180101__20181231_zc2iDFkJtn6" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_491_20170101__20171231_zkknikZUarZ2" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt">Years ended December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_40A_eus-gaap--AdvertisingExpense_pn3n3_z3kmSBJuasXh" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%; padding-left: 1.5pt; text-align: left"><span id="xdx_8BD_zlxNESRtxbs2">Advertising</span></td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">81,174</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">69,875</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">66,115</td><td style="width: 1%; text-align: left"> </td></tr> </table> <p id="xdx_8A0_zKSi4LmGmAec" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_850_z8HBLjuMpvK4" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"> </p> <p id="xdx_842_eus-gaap--CashAndCashEquivalentsPolicyTextBlock_zt0FqKpEOS8d" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_86C_zd5zyWslbLv">Cash and Cash Equivalents</span></i></b>— The Company considers all investments with an original maturity of three months or less when purchased to be cash equivalents. Short-term investments, included in cash and cash equivalents, are stated at cost, which approximates fair market value.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company’s $94.3 million of total cash at December 31, 2019, is primarily cash held at various banking institutions. Approximately $74.1 million is held in cash accounts at international bank institutions and the remaining $20.2 million is primarily held in Federal Deposit Insurance Corporation (“FDIC”) insured non-interest-bearing accounts at various domestic banks which at times may exceed federally insured amounts.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company’s international business is expanding, and we intend to continue to grow the business in foreign markets in the future through reinvestment of foreign deposits and future earnings as well as acquisitions of unrelated companies. Repatriation of cash from the Company’s foreign subsidiaries is not a part of the Company’s current business plan.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">Rollins maintains adequate liquidity and capital resources, without regard to its foreign deposits, that are directed to finance domestic operations and obligations and to fund expansion of its domestic business for the foreseeable future.</span></p> <p id="xdx_892_ecustom--ScheduleOfCashAndCashEquivalentsHeldInForeignBankAccountsTableTextBlock_zuOLXEmQtOa3" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"/></p> <table cellpadding="0" cellspacing="0" id="xdx_88D_ecustom--DisclosureSummaryOfSignificantAccountingPoliciesDetails2Abstract_pn3n3_zaGQcCgd7KIg" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details 2)"> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td> </td> <td colspan="2" id="xdx_49C_20191231_zcW4a68yLNol" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_49B_20181231_zAMyjlGSXdah" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt">At December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left">(in thousands) (in US dollars)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_404_ecustom--CashAtBankForeign_iI_pn3n3_zXqDvCt3vxW6" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; text-align: left; padding-left: 1.5pt"><span id="xdx_8BB_z2HaL8yHClve">Cash held in foreign bank accounts</span></td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">74,094</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">53,613</td><td style="width: 1%; text-align: left"> </td></tr> </table> <p id="xdx_8A3_z5rw0bjOLOyb" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_854_zbBwr3TiFY6g" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"/> <p id="xdx_84A_eus-gaap--MarketableSecuritiesPolicy_zHs7OQy4x6O7" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_86E_zW6gy3geIz02">Marketable Securities</span></i></b>— From time to time, the Company maintains investments held by several large, well-capitalized financial institutions. The Company’s investment policy does not allow investment in any securities rated less than “investment grade” by national rating services.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Management determines the appropriate classification of debt securities at the time of purchase and re-evaluates such designations as of each balance sheet date. Debt securities are classified as available-for-sale because the Company does not have the intent to hold the securities to maturity. Available-for-sale securities are stated at their fair values, with the unrealized gains and losses reported as in earnings.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company had no marketable securities other than those held in the defined benefit pension plan and the non-qualified deferred compensation plan at December 31, 2019 and 2018. See Note 16 for further details.</span></p> <p id="xdx_85B_zeHX1UdsH9W2" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"/> <p id="xdx_844_eus-gaap--InventoryPolicyTextBlock_z1Wj9UlXLmF6" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_868_zlu5We6f8LNf">Materials and Supplies</span></i></b>— Materials and supplies are stated at the lower cost or net realizable value. Cost is determined on the first-in, first-out method.</span></p> <p id="xdx_85D_zIKlj2g2S41c" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <p id="xdx_84B_eus-gaap--IncomeTaxPolicyTextBlock_zBWrnMa7tvEk" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_86F_zplrohzyHoK2">Income Taxes</span></i></b>—The Company provides for income taxes based on FASB ASC topic 740 “Income Taxes”, which requires recognition of deferred tax liabilities and assets for the expected future tax consequences of events that have been included in the consolidated financial statements or tax returns. The Company provides an allowance for deferred tax assets when it determines that it is more likely than not that the deferred tax assets will not be utilized. The Company establishes additional provisions for income taxes when, despite the belief that tax positions are fully supportable, there remain certain positions that do not meet the minimum probability threshold. The Company’s policy is to record interest and penalties related to income tax matters in income tax expense.</span></p> <p id="xdx_854_zMy71RULiEeg" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"/> <p id="xdx_84F_eus-gaap--PropertyPlantAndEquipmentPolicyTextBlock_zqVPeAb9dnub" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_86F_zuSLwa1Geh88">Equipment and Property</span></i></b>— Equipment and Property are stated at cost, net of accumulated depreciation, and are provided principally on a straight-line basis over the estimated useful lives of the related assets. Annual provisions for depreciation are computed using the following asset lives: buildings, 10 to 40 years; and furniture, fixtures, and operating equipment, 2 to 10 years. Expenditures for additions, major renewals and betterments are capitalized and expenditures for maintenance and repairs are expensed as incurred. The cost of assets retired or otherwise disposed of and the related accumulated depreciation and amortization are eliminated from the accounts in the year of disposal with the resulting gain or loss credited or charged to income. The annual provisions for depreciation, below, have been reflected in the Consolidated Statements of Income in the line item entitled Depreciation and Amortization.</span></p> <p id="xdx_89B_ecustom--ScheduleOfDepreciationAndAmortizationExpenseTableTextBlock_zTw1WguzkDac" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <table cellpadding="0" cellspacing="0" id="xdx_883_ecustom--DisclosureSummaryOfSignificantAccountingPoliciesDetails3Abstract_pn3n3_zge2VjdcIQde" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details 3)"> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td> </td> <td colspan="2" id="xdx_49D_20190101__20191231_zzjPXENFqD24" style="text-align: center"> </td><td> </td><td style="font-weight: bold"> </td> <td colspan="2" id="xdx_492_20180101__20181231_zgfLjLsV76s" style="font-weight: bold; text-align: center"> </td><td style="font-weight: bold"> </td><td> </td> <td colspan="2" id="xdx_491_20170101__20171231_znYqOF2UGpXi" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt">Years ended December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td style="font-weight: bold"> </td> <td colspan="2" style="font-weight: bold; text-align: center"> </td><td style="font-weight: bold"> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_40C_eus-gaap--Depreciation_pn3n3_zcy2lqizHn54" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%; text-align: left; padding-left: 1.5pt"> <span id="xdx_8B5_z2khudfwVYf6">Depreciation</span></td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">36,646</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">30,364</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">27,381</td><td style="width: 1%; text-align: left"> </td></tr> </table> <p id="xdx_8AC_zVBcOBTaCSW3" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_856_zn6j4PWa1aMa" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"/> <p id="xdx_84F_eus-gaap--GoodwillAndIntangibleAssetsPolicyTextBlock_zkFA14rNEbH5" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_86F_zGQKenIiZjC">Goodwill and Other Intangible Assets</span></i></b>— In accordance with the FASB ASC Topic 350, <i>“Intangibles - Goodwill and other”</i>, the Company classifies intangible assets into three categories: (1) intangible assets with definite lives subject to amortization; (2) intangible assets with indefinite lives not subject to amortization; and (3) goodwill. The Company does not amortize intangible assets with indefinite lives or goodwill. Goodwill and other intangible assets with indefinite useful lives are tested for impairment annually or more frequently if events or circumstances indicate the assets might be impaired. Such conditions may include an economic downturn or a change in the assessment of future operations. The Company performs impairment tests of goodwill at the Company level. Such impairment tests for goodwill include comparing the fair value of the appropriate reporting unit (the Company) with its carrying value. If the fair value of the reporting unit is lower than its carrying value, then the Company will compare the implied fair value of goodwill to its carrying value. Impairment losses are recognized whenever the implied fair value of goodwill is less than its carrying value.  The Company performs impairment tests for indefinite-lived intangible assets by comparing the fair value of each indefinite-lived intangible asset unit to its carrying value. The Company recognizes an impairment charge if the asset’s carrying value exceeds its estimated fair value. The Company completed its most recent annual impairment analysis as of September 30, 2019. Based upon the results of these analyses, the Company has concluded that no impairment of its goodwill or intangible assets with indefinite lives was indicated.</span></p> <p id="xdx_85A_z5Wm3Dx7ycFd" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"/> <p id="xdx_84C_eus-gaap--ImpairmentOrDisposalOfLongLivedAssetsPolicyTextBlock_z58ECxQLOj19" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_86A_zNBi8ijqqtT2">Impairment of Long-Lived Assets</span> -</i></b> In accordance with the FASB ASC Topic 360, <i>“Property, Plant and Equipment”</i>, the Company’s long-lived assets, such as property and equipment and intangible assets with definite lives are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of these assets may not be recoverable. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset to estimated undiscounted future cash flows expected to be generated by the asset. If the carrying amount of an asset exceeds its estimated undiscounted future cash flows, an impairment charge is recognized in the amount by which the carrying amount of the asset exceeds the fair value of the asset. We periodically evaluate the appropriateness of remaining depreciable lives assigned to long-lived assets, including customer contracts and assets that may be subject to a management plan for disposition.</span></p> <p id="xdx_850_zmREq5QjgUcf" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"/> <p id="xdx_848_ecustom--InsuranceAccountingPolicyTextBlock_zv0vaZlKeoUe" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_86A_zT9yYriMPNBj">Accrued Insurance</span></i></b>—The Company retains, up to specified limits, certain risks related to general liability, workers’ compensation and vehicle liability. Risks above specified limits are managed through either high deductible insurance or a non-affiliated group captive insurance member arrangement. The estimated costs of existing and future claims under the retained loss program are accrued based upon historical trends as incidents occur, whether reported or unreported (although actual settlement of the claims may not be made until future periods) and may be subsequently revised based on developments relating to such claims. The Company contracts with an independent third-party actuary on a semi-annual basis to provide the Company an estimated liability based upon historical claims information. The actuarial study is a major consideration in establishing the reserve, along with management’s knowledge of changes in business practice and existing claims compared to current balances. Management’s judgment is inherently subjective as a number of factors are outside management’s knowledge and control. Additionally, historical information is not always an accurate indication of future events.</span></p> <p id="xdx_85A_zOHEfwqv0n1c" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <p id="xdx_84A_ecustom--AccrualForTermiteContractsPolicyTextBlock_ziu3ZufXeODg" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_866_zLp6VaccrCa5">Accrual for Termite Contracts</span></i></b>—The Company maintains an accrual for termite claims representing the estimated costs of reapplications, repairs and associated labor and chemicals, settlements, awards and other costs relative to termite control services. Factors that may impact future costs include termiticide life expectancy and government regulation. It is significant that the actual number of claims has decreased in recent years due to changes in the Company’s business practices. However, it is not possible to precisely predict future significant claims. An accrual for termite contracts is included in other current liabilities and long-term accrued liabilities on the Company’s consolidated statements of financial position.</span></p> <p id="xdx_85D_z9ypumuw2ADd" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"/> <p id="xdx_843_eus-gaap--CommitmentsAndContingenciesPolicyTextBlock_zJr4qZSwsshg" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_861_zDht8mPKRuMg">Contingency Accruals</span></i></b>—The Company is a party to legal proceedings with respect to matters in the ordinary course of business. In accordance with the FASB ASC Topic 450 <i>“Contingencies,”</i> management estimates and accrues for its liability and costs associated with the litigation. Estimates and accruals are determined in consultation with outside counsel. Because it is not possible to accurately predict the ultimate result of the litigation, judgments concerning accruals for liabilities and costs associated with litigation are inherently uncertain and actual liability may vary from amounts estimated or accrued. However, in the opinion of management, the outcome of the litigation will not have a material adverse impact on the Company’s financial condition or results of operations. Contingency accruals are included in other current liabilities and long-term accrued liabilities on the Company’s consolidated statements of financial position.</span></p> <p id="xdx_855_zHrgbGVYt6a6" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"/> <p id="xdx_848_ecustom--ThreefortwoStockSplitPolicyTextBlock_zfQ2vWlsmM1c" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_869_zN0Pz0FPEEBb">Three-for-two stock split</span></i></b>—The Board of Directors at its quarterly meeting on October 23, 2018, authorized a three-for-two stock split by the issuance on December 10, 2018 of one additional common share for each two common shares held of record at November 9, 2018. All share and per share data appearing in the consolidated financial statements and related notes are restated for the three-for-two stock split.</span></p> <p id="xdx_859_zFup6xZsFrcl" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"/> <p id="xdx_843_eus-gaap--EarningsPerSharePolicyTextBlock_z1wxggNQcaN1" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_861_ziwgldftM5uj">Earnings Per Share</span></i></b>—the FASB ASC Topic 260-10 <i>“Earnings Per Share-Overall,”</i> requires a basic earnings per share and diluted earnings per share presentation. Further, all outstanding unvested share-based payment awards that contain non-forfeitable rights to dividends or dividend equivalents, whether paid or unpaid, are considered participating securities and an entity is required to include participating securities in its calculation of basic earnings per share.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company has periodically issued share-based payment awards that contain non-forfeitable rights to dividends and therefore are considered participating securities. See Note 17 for further information on restricted stock granted to employees.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">The basic and diluted calculations are the same as there were no stock options included in diluted earnings per share as we have no stock options outstanding. Basic and diluted earnings per share are computed by dividing net income by the weighted average number of shares outstanding during the respective periods.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"/></p> <p id="xdx_898_eus-gaap--ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock_zPUjCaJS4Cpe" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">A reconciliation of <span id="xdx_8B5_zSagIUAAMvX9">weighted average shares outstanding along with the earnings per share attributable to restricted shares of common stock </span>(participating securities) is as follows (in thousands except per share data). All share and per share information in the following chart are restated for the stock split effective December 10, 2018:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88C_ecustom--DisclosureSummaryOfSignificantAccountingPoliciesDetails4Abstract_pn3n3_z7hc7ali9FVi" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details 4)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0">Years Ended December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_490_20190101__20191231_zyES2THpaOzd" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_496_20180101__20181231_zxQwAejIS7h" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_492_20170101__20171231_zVZOy3UCYLo2" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_403_eus-gaap--NetIncomeLossAvailableToCommonStockholdersBasic_pn3n3_zlz5H1Y2Ys57" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%; text-align: left; padding-left: 0">Net income available to stockholders</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right"><b>203,347</b></td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">231,663</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">179,124</td><td style="width: 1%; font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0">Less: Dividends paid</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Common Stock</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_98B_eus-gaap--PaymentsOfDividendsCommonStock_iN_pn3n3_di_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zTvuO7Qmblgd" style="font-weight: bold; text-align: right" title="Less: Dividend paid"><b>(152,793</b></td><td style="font-weight: bold; text-align: left">)</td><td style="font-weight: bold"> </td> <td style="text-align: left"> </td><td id="xdx_98E_eus-gaap--PaymentsOfDividendsCommonStock_iN_pn3n3_di_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zMbu6XOxiAo4" style="text-align: right">(151,458</td><td style="text-align: left">)</td><td style="font-weight: bold"> </td> <td style="text-align: left"> </td><td id="xdx_988_eus-gaap--PaymentsOfDividendsCommonStock_iN_pn3n3_di_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zkk0lXaWasok" style="text-align: right">(120,930</td><td style="text-align: left">)</td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="padding-bottom: 1pt; padding-left: 8.65pt">Restricted shares of common stock</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_98E_eus-gaap--PaymentsOfDividendsCommonStock_iN_pn3n3_di_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zgCYS4Wa1Tt5" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right"><b>(1,042</b></td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_983_eus-gaap--PaymentsOfDividendsCommonStock_iN_pn3n3_di_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zBlhjUSp5mX5" style="border-bottom: Black 1pt solid; text-align: right">(1,284</td><td style="padding-bottom: 1pt; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_988_eus-gaap--PaymentsOfDividendsCommonStock_iN_pn3n3_di_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zjCVksioqy6l" style="border-bottom: Black 1pt solid; text-align: right">(1,087</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_407_eus-gaap--UndistributedEarnings_pn3n3_z4LROe198P9j" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Undistributed earnings for the period</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left">$</td><td style="font-weight: bold; text-align: right"><b>49,512</b></td><td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold"> </td> <td style="text-align: left">$</td><td style="text-align: right">78,921</td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="text-align: left">$</td><td style="text-align: right">57,107</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0">Allocation of undistributed earnings:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Common stock</td><td> </td> <td style="text-align: left"> </td><td id="xdx_986_eus-gaap--UndistributedEarnings_pn3n3_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zbUDFwmo8OJ5" style="text-align: right" title="Undistributed earnings for the period"><b>49,144</b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98A_eus-gaap--UndistributedEarnings_pn3n3_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zqLSDdagULa8" style="text-align: right">78,255</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_984_eus-gaap--UndistributedEarnings_pn3n3_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_z1xnixJkvFhh" style="text-align: right">56,567</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="padding-left: 8.65pt">Restricted shares of common stock</td><td> </td> <td style="text-align: left"> </td><td id="xdx_98E_eus-gaap--UndistributedEarnings_pn3n3_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_z6BP1P4aAK7a" style="text-align: right"><b>368</b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98D_eus-gaap--UndistributedEarnings_pn3n3_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zhVfCSRYIdk2" style="text-align: right">666</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98B_eus-gaap--UndistributedEarnings_pn3n3_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zLqQ2LXiKvd4" style="text-align: right">540</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Basic and diluted shares outstanding:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0">Common stock</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_98C_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zH3mqxkgB1sl" style="font-weight: bold; text-align: right" title="Basic and diluted shares outstanding (in shares)"><b>325,046</b></td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_986_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_z17fVp5eYlcj" style="text-align: right">324,529</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_985_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zqeffvjkBfsa" style="text-align: right">323,891</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-bottom: 1pt; padding-left: 8.65pt">Restricted shares of common stock</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_98F_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zpgI51HRN3Ac" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right"><b>2,431</b></td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_986_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zcvZzlXAAFi7" style="border-bottom: Black 1pt solid; text-align: right">2,762</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_98D_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_z4SNqVAAnMn5" style="border-bottom: Black 1pt solid; text-align: right">3,091</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_409_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_zIltEA85KpB8" style="vertical-align: bottom; background-color: White"> <td style="padding-left: 0">Basic and diluted shares outstanding (in shares)</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right"><b>327,477</b></td><td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold"> </td> <td style="text-align: left"> </td><td style="text-align: right">327,291</td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="text-align: left"> </td><td style="text-align: right">326,982</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Basic and diluted earnings per share:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0">Common stock:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Distributed earnings</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><b><span id="xdx_90B_eus-gaap--EarningsPerShareBasicDistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zDAZHEROVqCf" title="Distributed earnings (in dollars per share)"><span id="xdx_902_eus-gaap--EarningsPerShareDilutedDistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_z6zA6sH973K2" title="Distributed earnings (in dollars per share)">0.47</span></span></b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_907_eus-gaap--EarningsPerShareBasicDistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zmrFEkvgz2Jl"><span id="xdx_901_eus-gaap--EarningsPerShareDilutedDistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_z5aOEUVk2i9k">0.47</span></span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_90D_eus-gaap--EarningsPerShareBasicDistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zEEeebn6Izw"><span id="xdx_90E_eus-gaap--EarningsPerShareDilutedDistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zKvyeiJZbFM7">0.37</span></span></td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; padding-bottom: 1pt">Undistributed earnings</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><b><span id="xdx_90E_eus-gaap--EarningsPerShareBasicUndistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zCoGFiA9Gy2h" title="Undistributed earnings (in dollars per share)"><span id="xdx_908_eus-gaap--EarningsPerShareDilutedUndistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_z2ELKF4suqTj" title="Undistributed earnings (in dollars per share)">0.15</span></span></b></td><td style="text-align: left; padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span id="xdx_904_eus-gaap--EarningsPerShareBasicUndistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zbCKL6GtkgOi"><span id="xdx_902_eus-gaap--EarningsPerShareDilutedUndistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zY699DJ1n1H6">0.24</span></span></td><td style="text-align: left; padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right"><span id="xdx_90E_eus-gaap--EarningsPerShareBasicUndistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zH8bsUbRDYii"><span id="xdx_901_eus-gaap--EarningsPerShareDilutedUndistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zEgZC21SKmHj">0.18</span></span></td><td style="text-align: left; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 0"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><b><span id="xdx_903_eus-gaap--EarningsPerShareBasic_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zlwFLbPcBdx2" title="Basic (in dollars per share)"><span id="xdx_90D_eus-gaap--EarningsPerShareDiluted_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_znftQk04snmh" title="Diluted (in dollars per share)">0.62</span></span></b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_904_eus-gaap--EarningsPerShareBasic_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_z1CvN9k2x0J1"><span id="xdx_90F_eus-gaap--EarningsPerShareDiluted_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zI6gG4udwJVj">0.71</span></span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_903_eus-gaap--EarningsPerShareBasic_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zTVYVpEfEWw9"><span id="xdx_90D_eus-gaap--EarningsPerShareDiluted_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zjwIq2cxNSa">0.55</span></span></td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="padding-left: 0">Restricted shares of common stock</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Distributed earnings</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><b><span id="xdx_90A_eus-gaap--EarningsPerShareBasicDistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zHj57arKfp5g"><span id="xdx_906_eus-gaap--EarningsPerShareDilutedDistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zSOMrOvGYgii">0.43</span></span></b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_904_eus-gaap--EarningsPerShareBasicDistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zfjvNcY5ZAQk"><span id="xdx_905_eus-gaap--EarningsPerShareDilutedDistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zgTyXMS5CzXj">0.47</span></span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_90D_eus-gaap--EarningsPerShareBasicDistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zDntP4PVAGEl"><span id="xdx_906_eus-gaap--EarningsPerShareDilutedDistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zQqpGoc7gvm7">0.35</span></span></td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; padding-bottom: 1pt">Undistributed earnings</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><b><span id="xdx_90B_eus-gaap--EarningsPerShareBasicUndistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zs2d49HehOtf"><span id="xdx_909_eus-gaap--EarningsPerShareDilutedUndistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_z6kPTs3Joljc">0.15</span></span></b></td><td style="text-align: left; padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span id="xdx_909_eus-gaap--EarningsPerShareBasicUndistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zI9cptFm9u57"><span id="xdx_90D_eus-gaap--EarningsPerShareDilutedUndistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zPv1Qc5QTNf5">0.24</span></span></td><td style="text-align: left; padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span id="xdx_903_eus-gaap--EarningsPerShareBasicUndistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_z6pcWvVQO8i6"><span id="xdx_90F_eus-gaap--EarningsPerShareDilutedUndistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zIUnxacldzSd">0.18</span></span></td><td style="text-align: left; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 0"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><b><span id="xdx_90D_eus-gaap--EarningsPerShareBasic_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zNPklUeLceld"><span id="xdx_906_eus-gaap--EarningsPerShareDiluted_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zB5xkTMXbGy5">0.58</span></span></b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_904_eus-gaap--EarningsPerShareBasic_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zsxOHrhbOll7"><span id="xdx_90C_eus-gaap--EarningsPerShareDiluted_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zAsTH7ktbrg6">0.71</span></span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_90F_eus-gaap--EarningsPerShareBasic_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_z6kiga4P7flc"><span id="xdx_908_eus-gaap--EarningsPerShareDiluted_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zR2bZIUe3qg9">0.53</span></span></td><td style="text-align: left"> </td></tr> </table> <p id="xdx_8AA_zfm5aoGTn16d" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_859_z7kNitlPs5m5" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"/> <p id="xdx_84E_eus-gaap--ForeignCurrencyTransactionsAndTranslationsPolicyTextBlock_zJbQRySUuwNj" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_867_zXn3XTrxnTf7">Translation of Foreign Currencies</span></i></b>—Assets and liabilities reported in functional currencies other than U.S. dollars are translated into U.S. dollars at the year-end rate of exchange. Revenues and expenses are translated at the weighted-average exchange rates for the year. The resulting translation adjustments are charged or credited to other comprehensive income. Gains or losses from foreign currency transactions, such as those resulting from the settlement of receivables or payables, denominated in foreign currency are included in the earnings of the current period.</span></p> <p id="xdx_85B_zwqbGXHGjzl" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"/> <p id="xdx_849_eus-gaap--ShareBasedCompensationOptionAndIncentivePlansPolicy_zICGimbNMor7" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_869_ziy3jB4IQqPd">Stock-Based Compensation</span></i></b>— The Company accounts for its stock-based compensation in accordance with the FASB ASC Topic 718 “<i>Compensation – Stock Compensation</i>.” Time lapse restricted shares (TLRSs) have been issued to officers and other management employees under the Company’s Employee Stock Incentive Plan.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">TLRSs provide for the issuance of a share of the Company’s Common Stock at no cost to the holder and generally vest after a certain stipulated number of years from the grant date, depending on the terms of the issue. Outstanding TLRSs vest in 20 percent increments starting with the second anniversary of the grant, over six years from the date of grant. During these years, grantees receive all dividends declared and retain voting rights for the granted shares. The agreements under which the restricted stock is issued provide that shares awarded may not be sold or otherwise transferred until restrictions established under the plans have lapsed. The fair value of these awards is recognized as compensation expense, net of forfeitures, on a straight-line basis over six years.</span></p> <p id="xdx_857_zfIthOzCZWb4" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"/> <p id="xdx_846_ecustom--ComprehensiveIncomeLossPolicyTextBlock_zDuIs4fHvWJ" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_868_zQT2yp6q5sV2">Comprehensive Income (Loss)</span></i></b>—Other Comprehensive Income (Loss) results from foreign currency translations, minimum pension liability adjustments and cash flow hedge of interest rate risks.</span></p> <p id="xdx_853_z7yxxpRQnISi" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <p id="xdx_84A_ecustom--FranchisingProgramPolicyTextBlock_z27bAZA3gME5" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_863_zVjybUFx8YU4">Franchising Program</span></i></b> – Rollins’ wholly-owned subsidiary, Orkin, had <span id="xdx_90B_eus-gaap--SignificantChangesFrachisedOutletsInOperation_iI_pip0_c20191231__srt--StatementGeographicalAxis__country--US_zjELMhrMkoI" title="Number of franchises">50</span>, <span id="xdx_90B_eus-gaap--SignificantChangesFrachisedOutletsInOperation_iI_pip0_c20181231__srt--StatementGeographicalAxis__country--US_zJAHsNs3Pl5h">47</span> and <span id="xdx_90F_eus-gaap--SignificantChangesFrachisedOutletsInOperation_iI_pip0_c20171231__srt--StatementGeographicalAxis__country--US_zbnV68thFmSe">47</span> domestic franchises as of December 31, 2019, 2018 and 2017, respectively. Transactions with Orkin’s domestic franchises involve sales of customer contracts to establish new Orkin franchises, initial franchise fees and royalties. The customer contracts and initial Orkin franchise fees are typically sold for a combination of cash and notes due over periods ranging up to <span id="xdx_906_ecustom--NotesReceivableFromFranchisesMaximumPeriod_dtY_c20190101__20191231_znT9GTDhFVk3">five</span> years. Notes receivable from Orkin franchises were $<span id="xdx_902_ecustom--NotesReceivableFromFranchisesNet_iI_pn3n3_dm_c20191231__srt--CounterpartyNameAxis__custom--OrkinFranchisesMember_zfOHoanBKK3k" title="Notes receivable from franchises">6.7</span> million at December 31, 2019 and $<span id="xdx_904_ecustom--NotesReceivableFromFranchisesNet_iI_pn3n3_dm_c20181231__srt--CounterpartyNameAxis__custom--OrkinFranchisesMember_zFfvcOuQXlye">6.5</span> million at December 31, 2018. The Company amortizes the initial domestic franchise fees over the initial franchise term. Deferred domestic Orkin franchise fees were $1.7 million at December 31, 2019 and $1.6 million December 31, 2018. These notes receivable are included as financing receivables and the deferred franchise fees are included in other current liabilities in the accompanying Consolidated Statements of Financial Position. The Company’s maximum exposure to loss (notes receivable from franchises less deferred franchise fees) relating to Orkin’s domestic franchises was $<span id="xdx_903_ecustom--MaximumLossExposureAmountRelatingToFranchises_iI_pn3n3_dm_c20191231_zAD2Xc9QVvJ2" title="Maximum exposure to loss relating to the franchises">5.0</span> million, $<span id="xdx_90C_ecustom--MaximumLossExposureAmountRelatingToFranchises_iI_pn3n3_dm_c20181231_z7QaXfF4uvDa">4.9</span> million, and $<span id="xdx_90E_ecustom--MaximumLossExposureAmountRelatingToFranchises_iI_pn3n3_dm_c20171231_zP9ytjCAfMzj">2.5</span> million for the years ended December 31, 2019, 2018 and 2017, respectively.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">As of December 31, 2019, 2018 and 2017, Orkin had <span id="xdx_909_eus-gaap--SignificantChangesFrachisedOutletsInOperation_iI_pip0_c20191231__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zPhWbJbGz3Ga">97</span>, <span id="xdx_90D_eus-gaap--SignificantChangesFrachisedOutletsInOperation_iI_pip0_c20181231__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zlljeNq5siGe">86</span>, and <span id="xdx_906_eus-gaap--SignificantChangesFrachisedOutletsInOperation_iI_pip0_c20171231__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zlCfLyJwV25a">81</span> international franchises, respectively. Orkin’s international franchise program began with its first international franchise in 2000 and since has expanded to Mexico, Central and South America, the Caribbean, the Middle East, Asia, Europe, and Africa.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Royalties from Orkin franchises (domestic and international) are accrued and recognized as revenues and are earned on a monthly basis. Revenue from Orkin franchises was $8.7 million for the year ended December 31, 2019 and $8.8 million and $5.4 million for the years ended December 31, 2018 and 2017, respectively.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Rollins’ wholly-owned subsidiary, Critter Control, had <span id="xdx_90A_eus-gaap--SignificantChangesFrachisedOutletsInOperation_iI_pip0_c20191231__srt--StatementGeographicalAxis__custom--CritterControlMember_zMMvnjDHHkBa">84</span>, <span id="xdx_90D_eus-gaap--SignificantChangesFrachisedOutletsInOperation_iI_pip0_c20181231__srt--StatementGeographicalAxis__custom--CritterControlMember_zhgcj9HvBXX8">80</span> and <span id="xdx_90D_eus-gaap--SignificantChangesFrachisedOutletsInOperation_iI_pip0_c20171231__srt--StatementGeographicalAxis__custom--CritterControlMember_zm9qQEVj7oEf">89</span> franchises in the United States and Canada as of December 31, 2019, 2018 and 2017, respectively. Transactions with Critter Control franchises involve sales of territories to establish new franchises, initial franchise fees and royalties. The territories and initial franchise fees are typically sold for a combination of cash and notes. Notes receivable from Critter Control franchises were $<span id="xdx_90F_ecustom--NotesReceivableFromFranchisesNet_iI_pn3n3_dm_c20191231__srt--StatementGeographicalAxis__custom--CritterControlMember_zPEIx18Hxfl5">0.9</span> million and $<span id="xdx_90F_ecustom--NotesReceivableFromFranchisesNet_iI_pn3n3_dm_c20181231__srt--StatementGeographicalAxis__custom--CritterControlMember_zr2hvgtBwzWj">0.6</span> million at December 31, 2019 and 2018, respectively. These notes are not guaranteed.  The Company anticipates that should there be any losses from franchisees, these losses would be recouped by terminating the franchisee and re-selling the territory. These amounts are included as financing receivables in the accompanying Consolidated Statements of Financial Position.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Combined domestic and international revenues from Orkin, Critter Control and Australia franchises were $<span id="xdx_90A_eus-gaap--Revenues_pn3n3_dm_c20190101__20191231__srt--CounterpartyNameAxis__custom--OrkinCitterControlAndAustraliaMember_zltYBAaZayFl">17.1</span> million for the year ended December 31, 2019 and $<span id="xdx_90B_eus-gaap--Revenues_pn3n3_dm_c20180101__20181231__srt--CounterpartyNameAxis__custom--OrkinCitterControlAndAustraliaMember_zh7Sf9aqYaVl">14.7</span> million and $<span id="xdx_907_eus-gaap--Revenues_pn3n3_dm_c20170101__20171231__srt--CounterpartyNameAxis__custom--OrkinCitterControlAndAustraliaMember_zNuHuibL3rt5">9.7</span> million for the years ended December 31, 2018 and 2017, respectively. Total franchising revenues were less than 1.0% of the Company’s annual revenues.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><i>Right to access intellectual property (Franchise)</i> - The right to access Orkin’s and Critter Control’s intellectual property is an essential part of Orkin and Critter Control franchising agreements, respectively. These agreements provide the franchisee a license to use the brand name and trademark when advertising and selling services to end customers in their normal course of business. Orkin and Critter Control franchise agreements contain a clause allowing the respective franchisor to purchase certain assets of the franchisee at the conclusion of their franchise agreement or upon termination. This is only an option for the franchisor to re-purchase the assets selected by the franchisor and is not a performance obligation or a form of consideration.</span></p> <p id="xdx_858_zt7yqyQLdCXf" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"> </span></p> <p id="xdx_845_eus-gaap--NewAccountingPronouncementsPolicyPolicyTextBlock_z5v0XOeWdzQl" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_867_z9fyA5ZaATD3">Recent Accounting Guidance</span></i></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i>Recently adopted accounting standards</i></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company adopted ASU 2016-02, Leases (ASC 842), on January 1, 2019 using the modified retrospective approach and did not restate comparative periods as permitted by ASU 2018-11, Leases (Topic 842): Targeted Improvements. We have elected the transition package of practical expedients, which permitted us not to reassess our prior conclusions regarding lease identification, lease classification and initial direct cost. The new standard also provides practical expedients for an entity’s ongoing accounting. We elected the short-term lease recognition exemption. Accordingly, the Company does not recognize right of use assets or lease liabilities, for existing short-term leases of those assets in transition. Upon adoption, the Company recognized operating lease right-of-use assets and liabilities of $195.7 million and $195.5 million, and a $0.2 million adjustment to beginning retained earnings.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company adopted ASU 2018-02, “Income Statement—Reporting Comprehensive Income (ASC 220): Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income”, which allows a reclassification from accumulated other comprehensive income to retained earnings for stranded tax effects resulting from the Tax Cuts and Jobs Act of 2017 (“Tax Reform Act”). The Company adopted ASU 2018-02 effective January 1, 2019 and elected not to recognize a cumulative-effect adjustment.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">In August 2017, the FASB issued ASU 2017-12, Derivatives and Hedging (ASC 815), which provides new guidance intended to improve the financial reporting of hedging relationships to better portray the economic results of an entity’s risk management activities in its financial statements. This ASU was adopted by the Company in 2019. The adoption of this ASU did not have an impact on the Company’s consolidated financial statements.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"/></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i>Recently issued accounting standards to be adopted in 2020 or later</i></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">In June of 2016, the FASB issued ASU 2016-13, “Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments.” The updated accounting guidance requires the Company to measure all expected credit losses for financial instruments held at the reporting date based on historical experience, current conditions, and reasonable supportable forecasts. This replaces the existing incurred loss model and is applicable to the measurement of credit losses on financial assets, including trade receivables. Based on our current receivables and forecasts of future macroeconomic conditions, we estimate that the allowance for credit losses reported in our consolidated balance sheet will decrease by an immaterial amount at adoption. We will record the cumulative effect of initially applying the new standard as an adjustment to the opening balance of retained earnings.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">In January 2017, the FASB issued ASU No. 2017-04, Intangibles-Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment, which eliminates the requirement to calculate the implied fair value of goodwill (i.e., Step 2 of the current goodwill impairment test) to measure a goodwill impairment charge. Instead, entities will record an impairment charge based on the excess of a reporting unit’s carrying amount over its fair value (i.e., measure the charge based on the current Step 1). The standard in this update is effective for the Company’s financial statements issued for fiscal years beginning in 2020. Early adoption is permitted for annual and interim goodwill impairment testing dates after January 1, 2017. The adoption of this ASU is not expected to have a material impact on the Company’s consolidated financial statements.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">In August 2018, the FASB issued ASU No. 2018-13, Fair Value Measurement (ASC 820): Disclosure Framework-Changes to the Disclosure Requirements for Fair Value Measurement. The updated accounting guidance modifies the disclosure requirements on fair value measurements by removing certain disclosure requirements related to the fair value hierarchy, modifying existing disclosure requirements related to measurement uncertainty and adding new disclosure requirements. The standard in this update is effective for the Company’s financial statements issued for fiscal years beginning in 2020. The adoption of this ASU is not expected to have a material impact on the Company’s consolidated financial statements.</span></p> <p id="xdx_85C_zMyRWHprwtPe" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <p id="xdx_849_eus-gaap--OrganizationConsolidationBasisOfPresentationBusinessDescriptionAndAccountingPoliciesTextBlock_z2LQkYFG6Au6" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_868_zHhYKvizH5Uc">Business Description</span></i></b>—Rollins, Inc. (the “Company”), was originally incorporated in 1948, under the laws of the state of Delaware as Rollins Broadcasting, Inc.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company is an international service company with headquarters located in Atlanta, Georgia, providing pest and termite control services through its wholly-owned subsidiaries to both residential and commercial customers in the United States, Canada, Australia, Europe, and Asia with international franchises in Mexico, Canada, Central and South America, the Caribbean, the Middle East, Asia, Europe, Africa, and Australia. Services are performed through a contract that specifies the pricing arrangement with the customer.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Orkin, LLC. (“Orkin”), a wholly-owned subsidiary of the Company founded in 1901, is the world’s largest pest and termite control company. It provides customized services from over 400 locations. Orkin either serves customers directly or through franchise operations, in the United States, Canada, Mexico, Central and South America, the Caribbean, the Middle East, Asia, Europe, and Africa providing essential pest control services and protection against termite damage, rodents and insects to homes and businesses, including hotels, food service establishments, food manufacturers, retailers and transportation companies. Orkin operates under the Orkin<sup>®</sup>, and Orkin Canada<sup>®</sup> trademarks and the Acurid<sup>SM</sup> service mark. The Orkin<sup>® </sup>brand name makes Orkin the most recognized pest and termite company throughout the United States. The Orkin Canada brand name provides similar brand recognition throughout Canada.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Orkin Canada, a wholly-owned subsidiary of Orkin founded in 1952, was acquired by Orkin in 1999. Orkin Canada is Canada’s largest pest control provider and a leader in the development of fast, effective and environmentally responsible pest control solutions.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Western Pest Services (“Western”), a wholly-owned subsidiary of the Company founded in 1928, was acquired by Rollins, Inc. in 2004. Western is primarily a commercial pest control service company and its business complements most of the services Orkin offers, focusing on the northeastern United States.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The Industrial Fumigant Company (“IFC”), a wholly-owned subsidiary of the Company founded in 1937, was acquired by Rollins, Inc. in 2005. IFC is a leading provider of pest management and sanitation services and products to the food and commodity industries.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">HomeTeam Pest Defense (“HomeTeam”), a wholly-owned subsidiary of the Company established in 1996, was acquired by Rollins, Inc. in April 2008. At the time of the acquisition, HomeTeam, with its unique Taexx<sup>®</sup> tubes in the wall pest control system, was recognized as a premier pest control business and ranked as the 4th largest company in the industry. HomeTeam services home builders nationally.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Rollins Australia (“Rollins Australia”), a wholly-owned subsidiary of the Company, acquired Allpest WA (“Allpest”), in February 2014. Allpest was established in 1959 and is headquartered in Perth, Australia. Allpest provides traditional commercial, residential, and termite service as well as consulting services on border protection related to Australia’s biosecurity program and provides specialized services to Australia’s mining and oil and gas sectors.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"/></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">Critter Control, a wholly-owned subsidiary of the Company, was acquired by Rollins, Inc. on February 27, 2015. Critter Control was established in 1983 and is headquartered in Traverse City, Michigan. The business is primarily franchised, operating in 40 states and one Canadian province.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Rollins UK was formed as a wholly-owned subsidiary of the Company to acquire Safeguard Pest Control (“Safeguard”) in June 2016. Safeguard is a pest control company established in the United Kingdom in 1991 with a history of providing superior pest control, bird control, and specialist services to residential and commercial customers.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Northwest Pest Control, LLC, a wholly-owned subsidiary of the Company founded in 1951, was acquired by Rollins, Inc. in August 2017. Northwest specializes in residential and commercial termite control, pest control, mosquito control, wildlife services, lawn care, insulation, and HVAC services, focusing on the Southeast United States.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">On April 30, 2019, the Company acquired Clark Pest Control of Stockton, Inc. (“Clark Pest Control”) located in Lodi, CA. At the time of the acquisition, Clark Pest Control was a leading pest management company in California and the nation’s 8th largest pest management company according to PCT 100 rankings. Clark Pest Control services its customers from 26 service locations in 2 states. Clark Pest Control recorded revenues of approximately $139.2 million for the fiscal year ended December 31, 2018. The Company’s consolidated statements of income include the results of operations of Clark Pest Control for the period beginning April 30, 2019 through December 31, 2019.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company has several smaller wholly-owned subsidiaries that in total make up less than 5% of the Company’s total revenues.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company has only one reportable segment, its pest and termite control business. Revenue, operating profit and identifiable assets for this segment, includes the United States, Canada, Australia, Europe, Asia, Mexico, Central and South America, the Caribbean, the Middle East, and Africa. The Company’s results of operations and its financial condition are not reliant upon any single customer, few customers or foreign operations.</span></p> <p id="xdx_84F_eus-gaap--ConsolidationPolicyTextBlock_zAIV3sjxzAcb" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span id="xdx_86E_znxvn3HKhODl" style="font-size: 10pt"><b><i>Principles of Consolidation</i></b></span><span style="font-size: 10pt">—The Company’s Consolidated Financial Statements include the accounts of Rollins, Inc. and the Company’s wholly-owned subsidiaries and have been prepared in accordance with accounting principles generally accepted in the U.S. (“GAAP”). The Company does not consolidate the financial statements of any company in which it has an ownership interest of 50% or less. The Company is not the primary beneficiary of, nor does it have a controlling financial interest in, any variable interest entity. Accordingly, the Company has not consolidated any variable interest entity. The Company reclassified certain prior period amounts, none of which were material, to conform to the current period presentation. All material intercompany accounts and transactions have been eliminated.</span></p> <p id="xdx_841_eus-gaap--SubsequentEventsPolicyPolicyTextBlock_zENoa7aJ4zBk" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_866_zLsm6Rf1dyIk">Subsequent Events</span></i></b>—The Company evaluates its financial statements through the date the financial statements are issued.</span></p> <p id="xdx_84C_eus-gaap--UseOfEstimates_zHEAaVhMkYba" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_866_zYH07HnwGBUc">Estimates Used in the Preparation of Consolidated Financial Statements</span></i></b>—The preparation of the consolidated financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the amounts reported in the accompanying notes and financial statements. Actual results could differ from those estimates.</span></p> <p id="xdx_846_eus-gaap--RevenueRecognitionPolicyTextBlock_zwTVU0cIbrne" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><span id="xdx_869_zwtfCHjVOh99">Revenue Recognition</span></b>—The Company’s Revenue recognition policy is to recognize revenue upon transfer of control of promised products or services to customers in an amount that reflects the consideration we expect to receive in exchange for those products or services. We enter into contracts that can include various combinations of products and services, each of which are distinct and accounted for as separate performance obligations. Revenue is recognized net of allowances for returns and any taxes collected from customers, which are subsequently remitted to governmental authorities.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Nature of Goods and Services and Performance Obligations</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company contracts with its customers to provide the following goods and services, each of which is a distinct performance obligation:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt"><i>Pest control services -</i> Rollins provides pest control services to protect residential and commercial properties from common pests, including rodents and insects. Pest control generally consists of assessing a customer’s property for conditions that invite pests, tackling current infestations, and stopping the life cycle to prevent future invaders. Revenue from pest control services is recognized as services are rendered.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"/></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company’s revenue recognition policies are designed to recognize revenues upon satisfaction of the performance obligation at the time services are performed. For certain revenue types, because of the timing of billing and the receipt of cash versus the timing of performing services, certain accounting estimates are utilized. Residential and commercial pest control services are primarily recurring in nature on a monthly, bi-monthly or quarterly basis, while certain types of commercial customers may receive multiple treatments within a given month. In general, pest control customers sign an initial one-year contract, and revenues are recognized at the time services are performed. The Company defers recognition of advance payments and recognizes the revenue as the services are rendered. The Company classifies discounts related to the advance payments as a reduction in revenues.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><i>Termite control services (including traditional and baiting) -</i> Rollins provides both traditional and baiting termite protection services. Traditional termite protection uses “Termidor” liquid treatment and/or dry foam and Orkin foam to treat voids and spaces around the property, while baiting termite protection uses baits to disrupt the molting process termites require for growth and offers ongoing protection. Revenue from initial termite treatment services is recognized as services are provided.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><i>Maintenance/monitoring/inspection -</i> In connection with the initial service offerings, Rollins provides recurring maintenance, monitoring or inspection services to help protect consumer’s property for any future sign of termite activities after the original treatment. This recurring service is a service-type warranty under ASC 606 as it is routinely sold and purchased separately from the initial treatment services and is typically purchased or renewed annually.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Termite baiting revenues are recognized based on the transfer of control of the individual units of accounting. At the inception of a new baiting services contract, upon quality control review of the installation, the Company recognizes revenue for the installation of the monitoring stations, initial directed liquid termiticide treatment and servicing of the monitoring stations. A portion of the contract amount is deferred for the undelivered monitoring performance obligation. This portion is recognized as income on a straight-line basis over the remaining contract term, which results in recognition of revenue that depicts the Company’s performance in transferring control of the service. The allocation of the transaction price to the two deliverables is based on the relative stand-alone selling price. There are no contingencies related to the delivery of additional items or meeting other specified performance conditions. Baiting renewal revenue is deferred and recognized over the annual contract period on a straight-line basis that depicts the Company’s performance in transferring control of the service.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Revenue received for conventional termite renewals is deferred and recognized on a straight-line basis over the remaining contract term that depicts the Company’s performance in transferring control of the service; and, the cost of reinspections, reapplications and repairs and associated labor and chemicals are expensed as incurred. For outstanding claims, an estimate is made of the costs to be incurred (including legal costs) based upon current factors and historical information. The performance of reinspections tends to be close to the contract renewal date and while reapplications and repairs involve an insubstantial number of the contracts, these costs are incurred over the contract term. As the revenue is being deferred, the future cost of reinspections, reapplications and repairs and associated labor and chemicals applicable to the deferred revenue are expensed as incurred. The Company accrues for noticed claims. The costs of providing termite services upon renewal are compared to the expected revenue to be received and a provision is made for any expected losses.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><i>Miscellaneous services (e.g., cleaning, etc.) -</i> In certain agreements with customers, Rollins may offer other miscellaneous services, including restroom cleaning (e.g., eliminating foul odors, grease and grime which could attract pests), training (e.g., seminars covering good manufacturing practices and product stewardship), etc. Revenue from miscellaneous services is recognized when services are provided.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><i>Products -</i> Depending on customer demand, Rollins may separately sell pest control and/or termite protection products, such as traps. Revenue from product sales is recognized upon transfer of control of the asset.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><i>Equipment rental (or lease) -</i> Depending on customer demand, Rollins may lease certain pest control and/or termite protection equipment. Revenue from equipment rentals are recognized over the period of the rental/lease. Revenue from equipment rentals represent less than 1.0% of the Company’s revenues for each reported period.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><i>Right to access intellectual property (Franchise) -</i> The right to access Rollins’ intellectual property is an essential part of Orkin’s franchising agreements. These agreements provide the franchisee (the customer) a license to use the Rollins’ name and trademark when advertising and selling services to end customers in their normal course of business. Orkin franchise agreements contain a clause allowing Orkin to purchase certain assets of the franchisee. This is only an offer for Orkin to re-purchase the assets originally provided by Orkin to the franchisee and is not a performance obligation or a form of consideration. International and domestic franchising revenue was less than 1.0% of the Company’s annual revenues.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">All Orkin domestic franchises have a guaranteed repurchase clause that the Orkin franchise may be repurchased by Orkin at a later date once it has been established. The Company amortizes the initial franchise fee over the initial franchise term. Deferred Orkin franchise fees were $<span id="xdx_907_ecustom--DeferredFranchiseRevenue_iI_pn3n3_dm_c20191231_zNiYqTTJLlNd" title="Deferred franchise fees">1.7</span> million and $<span id="xdx_906_ecustom--DeferredFranchiseRevenue_iI_pn3n3_dm_c20181231_zz3WXUua9xc3">1.6</span> million for the year ending December 31, 2019 and 2018, respectively.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Royalties from Orkin franchises are accrued and recognized as revenues are earned on a monthly basis. Revenue from Orkin franchises was $<span id="xdx_909_eus-gaap--Revenues_pn3n3_dm_c20190101__20191231__srt--CounterpartyNameAxis__custom--OrkinFranchisesMember_zHaCfz7MusX1" title="Revenue from franchises">8.7</span> million for the year ended December 31, 2019 and $<span id="xdx_905_eus-gaap--Revenues_pn3n3_dm_c20180101__20181231__srt--CounterpartyNameAxis__custom--OrkinFranchisesMember_z5QDBg994Ohh">8.8</span> million and $<span id="xdx_908_eus-gaap--Revenues_pn3n3_dm_c20170101__20171231__srt--CounterpartyNameAxis__custom--OrkinFranchisesMember_zrZdBefWhpXj">5.4</span> million for the years ended December 31, 2018 and 2017, respectively.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Contract Balances</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Timing of revenue recognition may differ from the timing of invoicing to customers. We record unearned revenue when revenue is recognized subsequent to billing. Unearned revenue mainly relates to the Company’s termite baiting offering, conventional renewals, and year-in-advance pest control services for which we have been paid in advance and earn the revenue when we transfer control of the product or service. For multi-year agreements, we generally invoice customers annually at the beginning of each annual coverage period. Refer to Note 3 - Revenue for further information, including changes in unearned revenue for the year.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company extends terms to certain customers on higher dollar termite and ancillary work, as well as to certain franchisees for initial funding on the sale of franchises. These financed receivables are segregated from our trade receivables. The amounts that are due within one year from the balance sheet dates are classified as short-term financed receivables, and are shown, net of allowance for doubtful accounts, at $22.3 million as of December 31, 2019 and $18.5 million at December 31, 2018. The balances of long-term financed receivables, net of allowance for doubtful accounts, were $30.8 million as of December 31, 2019 and $28.2 million at December 31, 2018 and are included in long-term assets on our consolidated statements of financial position. See Note 6 – Financing Receivables for further information.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The allowance for doubtful accounts reflects our best estimate of probable losses inherent in the accounts receivable balance. We determine the allowance based on known troubled accounts, historical experience, and other currently available evidence. Activity in the allowance for doubtful accounts can be found on Schedule II-Valuation and Qualifying Accounts.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Payment terms and conditions vary by contract type, although terms generally include a requirement of payment within 30 to 60 days. In instances where the timing of revenue recognition differs from the timing of invoicing, we have determined our contracts generally do not include a significant financing component. The primary purpose of our invoicing terms is to provide customers with simplified and predictable ways of purchasing our products and services, not to receive financing from our customers or to provide customers with financing.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Practical Expedients and Exemptions</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">We generally expense sales commissions when incurred because the amortization period would have been one year or less. These costs are recorded within sales and marketing expenses.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">We do not disclose the value of unsatisfied performance obligations for (i) contracts with an original expected length of one year or less and (ii) contracts for which we recognize revenue at the amount to which we have the right to invoice for services performed. All revenues are reported net of sales taxes.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company’s foreign operations accounted for approximately 8% of revenues for each of the years ended December 31, 2019 and 2018.</span></p> 1700000 1600000 8700000 8800000 5400000 <p id="xdx_844_ecustom--ReceivablesTradeAndOtherAccountsReceivableAllowanceForDoubtfulAccountsPolicyTextBlock_z4KHV9SWcN5l" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_86C_ztYfc9qXCoPj">Allowance for Doubtful Accounts</span></i></b>— The Company maintains an allowance for doubtful accounts based on the expected collectability of accounts receivable.  Management uses historical collection results as well as accounts receivable aging in order to determine the expected collectability of accounts receivable.  Substantially all of the Company’s receivables are due from pest control and termite services in the United States and selected international locations.  The Company’s allowance for doubtful accounts is determined using a combination of factors to ensure that our receivables are not overstated due to uncollectability. The Company’s established credit evaluation procedures seek to minimize the amount of business we conduct with higher risk customers. Provisions for doubtful accounts are recorded in selling, general and administrative expenses. Accounts are written-off against the allowance for doubtful accounts when the Company determines that amounts are uncollectible, and recoveries of amounts previously written off are recorded when collected. Significant recoveries will generally reduce the required provision in the period of recovery. Therefore, the provision for doubtful accounts can fluctuate significantly from period to period. There were no large recoveries in 2019, 2018, and 2017.  We record specific provisions when we become aware of a customer’s inability to meet its financial obligations to us, such as in the case of bankruptcy filings or deterioration in the customer’s operating results or financial position. If circumstances related to customers change, our estimates of the realizability of receivables would be further adjusted, either upward or downward. See Recent Accounting Guidance for discussion of the new FASB, ASU 2016-13 which provides updated guidance on measuring expected credit losses to be implemented in 2020.</span></p> <p id="xdx_84D_eus-gaap--AdvertisingCostsPolicyTextBlock_zVPQ95mJCdSc" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"/></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_86A_zWKdpde6Oqll">Advertising</span></i></b>—Advertising costs are charged to sales, general and administrative expense during the year in which they are incurred.</span></p> <p id="xdx_89D_ecustom--AdvertisingCostsExpensedTableTextBlock_z8Ptzozms0L1" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <table cellpadding="0" cellspacing="0" id="xdx_885_ecustom--DisclosureSummaryOfSignificantAccountingPoliciesDetailsAbstract_pn3n3_za1nuWSub366" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td> </td> <td colspan="2" id="xdx_498_20190101__20191231_zTWBQurfYlfd" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_493_20180101__20181231_zc2iDFkJtn6" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_491_20170101__20171231_zkknikZUarZ2" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt">Years ended December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_40A_eus-gaap--AdvertisingExpense_pn3n3_z3kmSBJuasXh" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%; padding-left: 1.5pt; text-align: left"><span id="xdx_8BD_zlxNESRtxbs2">Advertising</span></td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">81,174</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">69,875</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">66,115</td><td style="width: 1%; text-align: left"> </td></tr> </table> <p id="xdx_8A0_zKSi4LmGmAec" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_89D_ecustom--AdvertisingCostsExpensedTableTextBlock_z8Ptzozms0L1" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <table cellpadding="0" cellspacing="0" id="xdx_885_ecustom--DisclosureSummaryOfSignificantAccountingPoliciesDetailsAbstract_pn3n3_za1nuWSub366" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td> </td> <td colspan="2" id="xdx_498_20190101__20191231_zTWBQurfYlfd" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_493_20180101__20181231_zc2iDFkJtn6" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_491_20170101__20171231_zkknikZUarZ2" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt">Years ended December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_40A_eus-gaap--AdvertisingExpense_pn3n3_z3kmSBJuasXh" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%; padding-left: 1.5pt; text-align: left"><span id="xdx_8BD_zlxNESRtxbs2">Advertising</span></td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">81,174</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">69,875</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">66,115</td><td style="width: 1%; text-align: left"> </td></tr> </table> 81174000 69875000 66115000 <p id="xdx_842_eus-gaap--CashAndCashEquivalentsPolicyTextBlock_zt0FqKpEOS8d" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_86C_zd5zyWslbLv">Cash and Cash Equivalents</span></i></b>— The Company considers all investments with an original maturity of three months or less when purchased to be cash equivalents. Short-term investments, included in cash and cash equivalents, are stated at cost, which approximates fair market value.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company’s $94.3 million of total cash at December 31, 2019, is primarily cash held at various banking institutions. Approximately $74.1 million is held in cash accounts at international bank institutions and the remaining $20.2 million is primarily held in Federal Deposit Insurance Corporation (“FDIC”) insured non-interest-bearing accounts at various domestic banks which at times may exceed federally insured amounts.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company’s international business is expanding, and we intend to continue to grow the business in foreign markets in the future through reinvestment of foreign deposits and future earnings as well as acquisitions of unrelated companies. Repatriation of cash from the Company’s foreign subsidiaries is not a part of the Company’s current business plan.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">Rollins maintains adequate liquidity and capital resources, without regard to its foreign deposits, that are directed to finance domestic operations and obligations and to fund expansion of its domestic business for the foreseeable future.</span></p> <p id="xdx_892_ecustom--ScheduleOfCashAndCashEquivalentsHeldInForeignBankAccountsTableTextBlock_zuOLXEmQtOa3" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"/></p> <table cellpadding="0" cellspacing="0" id="xdx_88D_ecustom--DisclosureSummaryOfSignificantAccountingPoliciesDetails2Abstract_pn3n3_zaGQcCgd7KIg" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details 2)"> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td> </td> <td colspan="2" id="xdx_49C_20191231_zcW4a68yLNol" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_49B_20181231_zAMyjlGSXdah" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt">At December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left">(in thousands) (in US dollars)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_404_ecustom--CashAtBankForeign_iI_pn3n3_zXqDvCt3vxW6" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; text-align: left; padding-left: 1.5pt"><span id="xdx_8BB_z2HaL8yHClve">Cash held in foreign bank accounts</span></td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">74,094</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">53,613</td><td style="width: 1%; text-align: left"> </td></tr> </table> <p id="xdx_8A3_z5rw0bjOLOyb" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_892_ecustom--ScheduleOfCashAndCashEquivalentsHeldInForeignBankAccountsTableTextBlock_zuOLXEmQtOa3" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"/></p> <table cellpadding="0" cellspacing="0" id="xdx_88D_ecustom--DisclosureSummaryOfSignificantAccountingPoliciesDetails2Abstract_pn3n3_zaGQcCgd7KIg" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details 2)"> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td> </td> <td colspan="2" id="xdx_49C_20191231_zcW4a68yLNol" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_49B_20181231_zAMyjlGSXdah" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt">At December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left">(in thousands) (in US dollars)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_404_ecustom--CashAtBankForeign_iI_pn3n3_zXqDvCt3vxW6" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; text-align: left; padding-left: 1.5pt"><span id="xdx_8BB_z2HaL8yHClve">Cash held in foreign bank accounts</span></td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">74,094</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">53,613</td><td style="width: 1%; text-align: left"> </td></tr> </table> 74094000 53613000 <p id="xdx_84A_eus-gaap--MarketableSecuritiesPolicy_zHs7OQy4x6O7" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_86E_zW6gy3geIz02">Marketable Securities</span></i></b>— From time to time, the Company maintains investments held by several large, well-capitalized financial institutions. The Company’s investment policy does not allow investment in any securities rated less than “investment grade” by national rating services.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Management determines the appropriate classification of debt securities at the time of purchase and re-evaluates such designations as of each balance sheet date. Debt securities are classified as available-for-sale because the Company does not have the intent to hold the securities to maturity. Available-for-sale securities are stated at their fair values, with the unrealized gains and losses reported as in earnings.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company had no marketable securities other than those held in the defined benefit pension plan and the non-qualified deferred compensation plan at December 31, 2019 and 2018. See Note 16 for further details.</span></p> <p id="xdx_844_eus-gaap--InventoryPolicyTextBlock_z1Wj9UlXLmF6" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_868_zlu5We6f8LNf">Materials and Supplies</span></i></b>— Materials and supplies are stated at the lower cost or net realizable value. Cost is determined on the first-in, first-out method.</span></p> <p id="xdx_84B_eus-gaap--IncomeTaxPolicyTextBlock_zBWrnMa7tvEk" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_86F_zplrohzyHoK2">Income Taxes</span></i></b>—The Company provides for income taxes based on FASB ASC topic 740 “Income Taxes”, which requires recognition of deferred tax liabilities and assets for the expected future tax consequences of events that have been included in the consolidated financial statements or tax returns. The Company provides an allowance for deferred tax assets when it determines that it is more likely than not that the deferred tax assets will not be utilized. The Company establishes additional provisions for income taxes when, despite the belief that tax positions are fully supportable, there remain certain positions that do not meet the minimum probability threshold. The Company’s policy is to record interest and penalties related to income tax matters in income tax expense.</span></p> <p id="xdx_84F_eus-gaap--PropertyPlantAndEquipmentPolicyTextBlock_zqVPeAb9dnub" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_86F_zuSLwa1Geh88">Equipment and Property</span></i></b>— Equipment and Property are stated at cost, net of accumulated depreciation, and are provided principally on a straight-line basis over the estimated useful lives of the related assets. Annual provisions for depreciation are computed using the following asset lives: buildings, 10 to 40 years; and furniture, fixtures, and operating equipment, 2 to 10 years. Expenditures for additions, major renewals and betterments are capitalized and expenditures for maintenance and repairs are expensed as incurred. The cost of assets retired or otherwise disposed of and the related accumulated depreciation and amortization are eliminated from the accounts in the year of disposal with the resulting gain or loss credited or charged to income. The annual provisions for depreciation, below, have been reflected in the Consolidated Statements of Income in the line item entitled Depreciation and Amortization.</span></p> <p id="xdx_89B_ecustom--ScheduleOfDepreciationAndAmortizationExpenseTableTextBlock_zTw1WguzkDac" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <table cellpadding="0" cellspacing="0" id="xdx_883_ecustom--DisclosureSummaryOfSignificantAccountingPoliciesDetails3Abstract_pn3n3_zge2VjdcIQde" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details 3)"> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td> </td> <td colspan="2" id="xdx_49D_20190101__20191231_zzjPXENFqD24" style="text-align: center"> </td><td> </td><td style="font-weight: bold"> </td> <td colspan="2" id="xdx_492_20180101__20181231_zgfLjLsV76s" style="font-weight: bold; text-align: center"> </td><td style="font-weight: bold"> </td><td> </td> <td colspan="2" id="xdx_491_20170101__20171231_znYqOF2UGpXi" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt">Years ended December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td style="font-weight: bold"> </td> <td colspan="2" style="font-weight: bold; text-align: center"> </td><td style="font-weight: bold"> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_40C_eus-gaap--Depreciation_pn3n3_zcy2lqizHn54" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%; text-align: left; padding-left: 1.5pt"> <span id="xdx_8B5_z2khudfwVYf6">Depreciation</span></td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">36,646</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">30,364</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">27,381</td><td style="width: 1%; text-align: left"> </td></tr> </table> <p id="xdx_8AC_zVBcOBTaCSW3" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_89B_ecustom--ScheduleOfDepreciationAndAmortizationExpenseTableTextBlock_zTw1WguzkDac" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <table cellpadding="0" cellspacing="0" id="xdx_883_ecustom--DisclosureSummaryOfSignificantAccountingPoliciesDetails3Abstract_pn3n3_zge2VjdcIQde" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details 3)"> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td> </td> <td colspan="2" id="xdx_49D_20190101__20191231_zzjPXENFqD24" style="text-align: center"> </td><td> </td><td style="font-weight: bold"> </td> <td colspan="2" id="xdx_492_20180101__20181231_zgfLjLsV76s" style="font-weight: bold; text-align: center"> </td><td style="font-weight: bold"> </td><td> </td> <td colspan="2" id="xdx_491_20170101__20171231_znYqOF2UGpXi" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt">Years ended December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td style="font-weight: bold"> </td> <td colspan="2" style="font-weight: bold; text-align: center"> </td><td style="font-weight: bold"> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_40C_eus-gaap--Depreciation_pn3n3_zcy2lqizHn54" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%; text-align: left; padding-left: 1.5pt"> <span id="xdx_8B5_z2khudfwVYf6">Depreciation</span></td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">36,646</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">30,364</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">27,381</td><td style="width: 1%; text-align: left"> </td></tr> </table> 36646000 30364000 27381000 <p id="xdx_84F_eus-gaap--GoodwillAndIntangibleAssetsPolicyTextBlock_zkFA14rNEbH5" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_86F_zGQKenIiZjC">Goodwill and Other Intangible Assets</span></i></b>— In accordance with the FASB ASC Topic 350, <i>“Intangibles - Goodwill and other”</i>, the Company classifies intangible assets into three categories: (1) intangible assets with definite lives subject to amortization; (2) intangible assets with indefinite lives not subject to amortization; and (3) goodwill. The Company does not amortize intangible assets with indefinite lives or goodwill. Goodwill and other intangible assets with indefinite useful lives are tested for impairment annually or more frequently if events or circumstances indicate the assets might be impaired. Such conditions may include an economic downturn or a change in the assessment of future operations. The Company performs impairment tests of goodwill at the Company level. Such impairment tests for goodwill include comparing the fair value of the appropriate reporting unit (the Company) with its carrying value. If the fair value of the reporting unit is lower than its carrying value, then the Company will compare the implied fair value of goodwill to its carrying value. Impairment losses are recognized whenever the implied fair value of goodwill is less than its carrying value.  The Company performs impairment tests for indefinite-lived intangible assets by comparing the fair value of each indefinite-lived intangible asset unit to its carrying value. The Company recognizes an impairment charge if the asset’s carrying value exceeds its estimated fair value. The Company completed its most recent annual impairment analysis as of September 30, 2019. Based upon the results of these analyses, the Company has concluded that no impairment of its goodwill or intangible assets with indefinite lives was indicated.</span></p> <p id="xdx_84C_eus-gaap--ImpairmentOrDisposalOfLongLivedAssetsPolicyTextBlock_z58ECxQLOj19" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_86A_zNBi8ijqqtT2">Impairment of Long-Lived Assets</span> -</i></b> In accordance with the FASB ASC Topic 360, <i>“Property, Plant and Equipment”</i>, the Company’s long-lived assets, such as property and equipment and intangible assets with definite lives are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of these assets may not be recoverable. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset to estimated undiscounted future cash flows expected to be generated by the asset. If the carrying amount of an asset exceeds its estimated undiscounted future cash flows, an impairment charge is recognized in the amount by which the carrying amount of the asset exceeds the fair value of the asset. We periodically evaluate the appropriateness of remaining depreciable lives assigned to long-lived assets, including customer contracts and assets that may be subject to a management plan for disposition.</span></p> <p id="xdx_848_ecustom--InsuranceAccountingPolicyTextBlock_zv0vaZlKeoUe" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_86A_zT9yYriMPNBj">Accrued Insurance</span></i></b>—The Company retains, up to specified limits, certain risks related to general liability, workers’ compensation and vehicle liability. Risks above specified limits are managed through either high deductible insurance or a non-affiliated group captive insurance member arrangement. The estimated costs of existing and future claims under the retained loss program are accrued based upon historical trends as incidents occur, whether reported or unreported (although actual settlement of the claims may not be made until future periods) and may be subsequently revised based on developments relating to such claims. The Company contracts with an independent third-party actuary on a semi-annual basis to provide the Company an estimated liability based upon historical claims information. The actuarial study is a major consideration in establishing the reserve, along with management’s knowledge of changes in business practice and existing claims compared to current balances. Management’s judgment is inherently subjective as a number of factors are outside management’s knowledge and control. Additionally, historical information is not always an accurate indication of future events.</span></p> <p id="xdx_84A_ecustom--AccrualForTermiteContractsPolicyTextBlock_ziu3ZufXeODg" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_866_zLp6VaccrCa5">Accrual for Termite Contracts</span></i></b>—The Company maintains an accrual for termite claims representing the estimated costs of reapplications, repairs and associated labor and chemicals, settlements, awards and other costs relative to termite control services. Factors that may impact future costs include termiticide life expectancy and government regulation. It is significant that the actual number of claims has decreased in recent years due to changes in the Company’s business practices. However, it is not possible to precisely predict future significant claims. An accrual for termite contracts is included in other current liabilities and long-term accrued liabilities on the Company’s consolidated statements of financial position.</span></p> <p id="xdx_843_eus-gaap--CommitmentsAndContingenciesPolicyTextBlock_zJr4qZSwsshg" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_861_zDht8mPKRuMg">Contingency Accruals</span></i></b>—The Company is a party to legal proceedings with respect to matters in the ordinary course of business. In accordance with the FASB ASC Topic 450 <i>“Contingencies,”</i> management estimates and accrues for its liability and costs associated with the litigation. Estimates and accruals are determined in consultation with outside counsel. Because it is not possible to accurately predict the ultimate result of the litigation, judgments concerning accruals for liabilities and costs associated with litigation are inherently uncertain and actual liability may vary from amounts estimated or accrued. However, in the opinion of management, the outcome of the litigation will not have a material adverse impact on the Company’s financial condition or results of operations. Contingency accruals are included in other current liabilities and long-term accrued liabilities on the Company’s consolidated statements of financial position.</span></p> <p id="xdx_848_ecustom--ThreefortwoStockSplitPolicyTextBlock_zfQ2vWlsmM1c" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_869_zN0Pz0FPEEBb">Three-for-two stock split</span></i></b>—The Board of Directors at its quarterly meeting on October 23, 2018, authorized a three-for-two stock split by the issuance on December 10, 2018 of one additional common share for each two common shares held of record at November 9, 2018. All share and per share data appearing in the consolidated financial statements and related notes are restated for the three-for-two stock split.</span></p> <p id="xdx_843_eus-gaap--EarningsPerSharePolicyTextBlock_z1wxggNQcaN1" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_861_ziwgldftM5uj">Earnings Per Share</span></i></b>—the FASB ASC Topic 260-10 <i>“Earnings Per Share-Overall,”</i> requires a basic earnings per share and diluted earnings per share presentation. Further, all outstanding unvested share-based payment awards that contain non-forfeitable rights to dividends or dividend equivalents, whether paid or unpaid, are considered participating securities and an entity is required to include participating securities in its calculation of basic earnings per share.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company has periodically issued share-based payment awards that contain non-forfeitable rights to dividends and therefore are considered participating securities. See Note 17 for further information on restricted stock granted to employees.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">The basic and diluted calculations are the same as there were no stock options included in diluted earnings per share as we have no stock options outstanding. Basic and diluted earnings per share are computed by dividing net income by the weighted average number of shares outstanding during the respective periods.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"/></p> <p id="xdx_898_eus-gaap--ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock_zPUjCaJS4Cpe" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">A reconciliation of <span id="xdx_8B5_zSagIUAAMvX9">weighted average shares outstanding along with the earnings per share attributable to restricted shares of common stock </span>(participating securities) is as follows (in thousands except per share data). All share and per share information in the following chart are restated for the stock split effective December 10, 2018:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88C_ecustom--DisclosureSummaryOfSignificantAccountingPoliciesDetails4Abstract_pn3n3_z7hc7ali9FVi" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details 4)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0">Years Ended December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_490_20190101__20191231_zyES2THpaOzd" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_496_20180101__20181231_zxQwAejIS7h" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_492_20170101__20171231_zVZOy3UCYLo2" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_403_eus-gaap--NetIncomeLossAvailableToCommonStockholdersBasic_pn3n3_zlz5H1Y2Ys57" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%; text-align: left; padding-left: 0">Net income available to stockholders</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right"><b>203,347</b></td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">231,663</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">179,124</td><td style="width: 1%; font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0">Less: Dividends paid</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Common Stock</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_98B_eus-gaap--PaymentsOfDividendsCommonStock_iN_pn3n3_di_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zTvuO7Qmblgd" style="font-weight: bold; text-align: right" title="Less: Dividend paid"><b>(152,793</b></td><td style="font-weight: bold; text-align: left">)</td><td style="font-weight: bold"> </td> <td style="text-align: left"> </td><td id="xdx_98E_eus-gaap--PaymentsOfDividendsCommonStock_iN_pn3n3_di_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zMbu6XOxiAo4" style="text-align: right">(151,458</td><td style="text-align: left">)</td><td style="font-weight: bold"> </td> <td style="text-align: left"> </td><td id="xdx_988_eus-gaap--PaymentsOfDividendsCommonStock_iN_pn3n3_di_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zkk0lXaWasok" style="text-align: right">(120,930</td><td style="text-align: left">)</td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="padding-bottom: 1pt; padding-left: 8.65pt">Restricted shares of common stock</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_98E_eus-gaap--PaymentsOfDividendsCommonStock_iN_pn3n3_di_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zgCYS4Wa1Tt5" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right"><b>(1,042</b></td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_983_eus-gaap--PaymentsOfDividendsCommonStock_iN_pn3n3_di_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zBlhjUSp5mX5" style="border-bottom: Black 1pt solid; text-align: right">(1,284</td><td style="padding-bottom: 1pt; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_988_eus-gaap--PaymentsOfDividendsCommonStock_iN_pn3n3_di_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zjCVksioqy6l" style="border-bottom: Black 1pt solid; text-align: right">(1,087</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_407_eus-gaap--UndistributedEarnings_pn3n3_z4LROe198P9j" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Undistributed earnings for the period</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left">$</td><td style="font-weight: bold; text-align: right"><b>49,512</b></td><td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold"> </td> <td style="text-align: left">$</td><td style="text-align: right">78,921</td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="text-align: left">$</td><td style="text-align: right">57,107</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0">Allocation of undistributed earnings:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Common stock</td><td> </td> <td style="text-align: left"> </td><td id="xdx_986_eus-gaap--UndistributedEarnings_pn3n3_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zbUDFwmo8OJ5" style="text-align: right" title="Undistributed earnings for the period"><b>49,144</b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98A_eus-gaap--UndistributedEarnings_pn3n3_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zqLSDdagULa8" style="text-align: right">78,255</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_984_eus-gaap--UndistributedEarnings_pn3n3_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_z1xnixJkvFhh" style="text-align: right">56,567</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="padding-left: 8.65pt">Restricted shares of common stock</td><td> </td> <td style="text-align: left"> </td><td id="xdx_98E_eus-gaap--UndistributedEarnings_pn3n3_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_z6BP1P4aAK7a" style="text-align: right"><b>368</b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98D_eus-gaap--UndistributedEarnings_pn3n3_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zhVfCSRYIdk2" style="text-align: right">666</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98B_eus-gaap--UndistributedEarnings_pn3n3_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zLqQ2LXiKvd4" style="text-align: right">540</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Basic and diluted shares outstanding:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0">Common stock</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_98C_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zH3mqxkgB1sl" style="font-weight: bold; text-align: right" title="Basic and diluted shares outstanding (in shares)"><b>325,046</b></td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_986_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_z17fVp5eYlcj" style="text-align: right">324,529</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_985_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zqeffvjkBfsa" style="text-align: right">323,891</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-bottom: 1pt; padding-left: 8.65pt">Restricted shares of common stock</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_98F_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zpgI51HRN3Ac" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right"><b>2,431</b></td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_986_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zcvZzlXAAFi7" style="border-bottom: Black 1pt solid; text-align: right">2,762</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_98D_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_z4SNqVAAnMn5" style="border-bottom: Black 1pt solid; text-align: right">3,091</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_409_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_zIltEA85KpB8" style="vertical-align: bottom; background-color: White"> <td style="padding-left: 0">Basic and diluted shares outstanding (in shares)</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right"><b>327,477</b></td><td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold"> </td> <td style="text-align: left"> </td><td style="text-align: right">327,291</td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="text-align: left"> </td><td style="text-align: right">326,982</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Basic and diluted earnings per share:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0">Common stock:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Distributed earnings</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><b><span id="xdx_90B_eus-gaap--EarningsPerShareBasicDistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zDAZHEROVqCf" title="Distributed earnings (in dollars per share)"><span id="xdx_902_eus-gaap--EarningsPerShareDilutedDistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_z6zA6sH973K2" title="Distributed earnings (in dollars per share)">0.47</span></span></b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_907_eus-gaap--EarningsPerShareBasicDistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zmrFEkvgz2Jl"><span id="xdx_901_eus-gaap--EarningsPerShareDilutedDistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_z5aOEUVk2i9k">0.47</span></span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_90D_eus-gaap--EarningsPerShareBasicDistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zEEeebn6Izw"><span id="xdx_90E_eus-gaap--EarningsPerShareDilutedDistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zKvyeiJZbFM7">0.37</span></span></td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; padding-bottom: 1pt">Undistributed earnings</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><b><span id="xdx_90E_eus-gaap--EarningsPerShareBasicUndistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zCoGFiA9Gy2h" title="Undistributed earnings (in dollars per share)"><span id="xdx_908_eus-gaap--EarningsPerShareDilutedUndistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_z2ELKF4suqTj" title="Undistributed earnings (in dollars per share)">0.15</span></span></b></td><td style="text-align: left; padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span id="xdx_904_eus-gaap--EarningsPerShareBasicUndistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zbCKL6GtkgOi"><span id="xdx_902_eus-gaap--EarningsPerShareDilutedUndistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zY699DJ1n1H6">0.24</span></span></td><td style="text-align: left; padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right"><span id="xdx_90E_eus-gaap--EarningsPerShareBasicUndistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zH8bsUbRDYii"><span id="xdx_901_eus-gaap--EarningsPerShareDilutedUndistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zEgZC21SKmHj">0.18</span></span></td><td style="text-align: left; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 0"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><b><span id="xdx_903_eus-gaap--EarningsPerShareBasic_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zlwFLbPcBdx2" title="Basic (in dollars per share)"><span id="xdx_90D_eus-gaap--EarningsPerShareDiluted_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_znftQk04snmh" title="Diluted (in dollars per share)">0.62</span></span></b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_904_eus-gaap--EarningsPerShareBasic_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_z1CvN9k2x0J1"><span id="xdx_90F_eus-gaap--EarningsPerShareDiluted_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zI6gG4udwJVj">0.71</span></span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_903_eus-gaap--EarningsPerShareBasic_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zTVYVpEfEWw9"><span id="xdx_90D_eus-gaap--EarningsPerShareDiluted_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zjwIq2cxNSa">0.55</span></span></td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="padding-left: 0">Restricted shares of common stock</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Distributed earnings</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><b><span id="xdx_90A_eus-gaap--EarningsPerShareBasicDistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zHj57arKfp5g"><span id="xdx_906_eus-gaap--EarningsPerShareDilutedDistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zSOMrOvGYgii">0.43</span></span></b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_904_eus-gaap--EarningsPerShareBasicDistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zfjvNcY5ZAQk"><span id="xdx_905_eus-gaap--EarningsPerShareDilutedDistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zgTyXMS5CzXj">0.47</span></span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_90D_eus-gaap--EarningsPerShareBasicDistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zDntP4PVAGEl"><span id="xdx_906_eus-gaap--EarningsPerShareDilutedDistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zQqpGoc7gvm7">0.35</span></span></td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; padding-bottom: 1pt">Undistributed earnings</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><b><span id="xdx_90B_eus-gaap--EarningsPerShareBasicUndistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zs2d49HehOtf"><span id="xdx_909_eus-gaap--EarningsPerShareDilutedUndistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_z6kPTs3Joljc">0.15</span></span></b></td><td style="text-align: left; padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span id="xdx_909_eus-gaap--EarningsPerShareBasicUndistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zI9cptFm9u57"><span id="xdx_90D_eus-gaap--EarningsPerShareDilutedUndistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zPv1Qc5QTNf5">0.24</span></span></td><td style="text-align: left; padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span id="xdx_903_eus-gaap--EarningsPerShareBasicUndistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_z6pcWvVQO8i6"><span id="xdx_90F_eus-gaap--EarningsPerShareDilutedUndistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zIUnxacldzSd">0.18</span></span></td><td style="text-align: left; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 0"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><b><span id="xdx_90D_eus-gaap--EarningsPerShareBasic_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zNPklUeLceld"><span id="xdx_906_eus-gaap--EarningsPerShareDiluted_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zB5xkTMXbGy5">0.58</span></span></b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_904_eus-gaap--EarningsPerShareBasic_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zsxOHrhbOll7"><span id="xdx_90C_eus-gaap--EarningsPerShareDiluted_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zAsTH7ktbrg6">0.71</span></span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_90F_eus-gaap--EarningsPerShareBasic_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_z6kiga4P7flc"><span id="xdx_908_eus-gaap--EarningsPerShareDiluted_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zR2bZIUe3qg9">0.53</span></span></td><td style="text-align: left"> </td></tr> </table> <p id="xdx_8AA_zfm5aoGTn16d" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_898_eus-gaap--ScheduleOfEarningsPerShareBasicAndDilutedTableTextBlock_zPUjCaJS4Cpe" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">A reconciliation of <span id="xdx_8B5_zSagIUAAMvX9">weighted average shares outstanding along with the earnings per share attributable to restricted shares of common stock </span>(participating securities) is as follows (in thousands except per share data). All share and per share information in the following chart are restated for the stock split effective December 10, 2018:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88C_ecustom--DisclosureSummaryOfSignificantAccountingPoliciesDetails4Abstract_pn3n3_z7hc7ali9FVi" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details 4)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0">Years Ended December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_490_20190101__20191231_zyES2THpaOzd" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_496_20180101__20181231_zxQwAejIS7h" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_492_20170101__20171231_zVZOy3UCYLo2" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_403_eus-gaap--NetIncomeLossAvailableToCommonStockholdersBasic_pn3n3_zlz5H1Y2Ys57" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%; text-align: left; padding-left: 0">Net income available to stockholders</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right"><b>203,347</b></td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">231,663</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">179,124</td><td style="width: 1%; font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0">Less: Dividends paid</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Common Stock</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_98B_eus-gaap--PaymentsOfDividendsCommonStock_iN_pn3n3_di_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zTvuO7Qmblgd" style="font-weight: bold; text-align: right" title="Less: Dividend paid"><b>(152,793</b></td><td style="font-weight: bold; text-align: left">)</td><td style="font-weight: bold"> </td> <td style="text-align: left"> </td><td id="xdx_98E_eus-gaap--PaymentsOfDividendsCommonStock_iN_pn3n3_di_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zMbu6XOxiAo4" style="text-align: right">(151,458</td><td style="text-align: left">)</td><td style="font-weight: bold"> </td> <td style="text-align: left"> </td><td id="xdx_988_eus-gaap--PaymentsOfDividendsCommonStock_iN_pn3n3_di_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zkk0lXaWasok" style="text-align: right">(120,930</td><td style="text-align: left">)</td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="padding-bottom: 1pt; padding-left: 8.65pt">Restricted shares of common stock</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_98E_eus-gaap--PaymentsOfDividendsCommonStock_iN_pn3n3_di_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zgCYS4Wa1Tt5" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right"><b>(1,042</b></td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_983_eus-gaap--PaymentsOfDividendsCommonStock_iN_pn3n3_di_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zBlhjUSp5mX5" style="border-bottom: Black 1pt solid; text-align: right">(1,284</td><td style="padding-bottom: 1pt; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_988_eus-gaap--PaymentsOfDividendsCommonStock_iN_pn3n3_di_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zjCVksioqy6l" style="border-bottom: Black 1pt solid; text-align: right">(1,087</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_407_eus-gaap--UndistributedEarnings_pn3n3_z4LROe198P9j" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Undistributed earnings for the period</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left">$</td><td style="font-weight: bold; text-align: right"><b>49,512</b></td><td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold"> </td> <td style="text-align: left">$</td><td style="text-align: right">78,921</td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="text-align: left">$</td><td style="text-align: right">57,107</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0">Allocation of undistributed earnings:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Common stock</td><td> </td> <td style="text-align: left"> </td><td id="xdx_986_eus-gaap--UndistributedEarnings_pn3n3_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zbUDFwmo8OJ5" style="text-align: right" title="Undistributed earnings for the period"><b>49,144</b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98A_eus-gaap--UndistributedEarnings_pn3n3_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zqLSDdagULa8" style="text-align: right">78,255</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_984_eus-gaap--UndistributedEarnings_pn3n3_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_z1xnixJkvFhh" style="text-align: right">56,567</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="padding-left: 8.65pt">Restricted shares of common stock</td><td> </td> <td style="text-align: left"> </td><td id="xdx_98E_eus-gaap--UndistributedEarnings_pn3n3_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_z6BP1P4aAK7a" style="text-align: right"><b>368</b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98D_eus-gaap--UndistributedEarnings_pn3n3_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zhVfCSRYIdk2" style="text-align: right">666</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98B_eus-gaap--UndistributedEarnings_pn3n3_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zLqQ2LXiKvd4" style="text-align: right">540</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Basic and diluted shares outstanding:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0">Common stock</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_98C_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zH3mqxkgB1sl" style="font-weight: bold; text-align: right" title="Basic and diluted shares outstanding (in shares)"><b>325,046</b></td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_986_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_z17fVp5eYlcj" style="text-align: right">324,529</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_985_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zqeffvjkBfsa" style="text-align: right">323,891</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-bottom: 1pt; padding-left: 8.65pt">Restricted shares of common stock</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_98F_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zpgI51HRN3Ac" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right"><b>2,431</b></td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_986_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zcvZzlXAAFi7" style="border-bottom: Black 1pt solid; text-align: right">2,762</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_98D_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_z4SNqVAAnMn5" style="border-bottom: Black 1pt solid; text-align: right">3,091</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_409_eus-gaap--WeightedAverageNumberOfShareOutstandingBasicAndDiluted_pin3_zIltEA85KpB8" style="vertical-align: bottom; background-color: White"> <td style="padding-left: 0">Basic and diluted shares outstanding (in shares)</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right"><b>327,477</b></td><td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold"> </td> <td style="text-align: left"> </td><td style="text-align: right">327,291</td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="text-align: left"> </td><td style="text-align: right">326,982</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Basic and diluted earnings per share:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0">Common stock:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Distributed earnings</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><b><span id="xdx_90B_eus-gaap--EarningsPerShareBasicDistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zDAZHEROVqCf" title="Distributed earnings (in dollars per share)"><span id="xdx_902_eus-gaap--EarningsPerShareDilutedDistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_z6zA6sH973K2" title="Distributed earnings (in dollars per share)">0.47</span></span></b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_907_eus-gaap--EarningsPerShareBasicDistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zmrFEkvgz2Jl"><span id="xdx_901_eus-gaap--EarningsPerShareDilutedDistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_z5aOEUVk2i9k">0.47</span></span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_90D_eus-gaap--EarningsPerShareBasicDistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zEEeebn6Izw"><span id="xdx_90E_eus-gaap--EarningsPerShareDilutedDistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zKvyeiJZbFM7">0.37</span></span></td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; padding-bottom: 1pt">Undistributed earnings</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><b><span id="xdx_90E_eus-gaap--EarningsPerShareBasicUndistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zCoGFiA9Gy2h" title="Undistributed earnings (in dollars per share)"><span id="xdx_908_eus-gaap--EarningsPerShareDilutedUndistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_z2ELKF4suqTj" title="Undistributed earnings (in dollars per share)">0.15</span></span></b></td><td style="text-align: left; padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span id="xdx_904_eus-gaap--EarningsPerShareBasicUndistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zbCKL6GtkgOi"><span id="xdx_902_eus-gaap--EarningsPerShareDilutedUndistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zY699DJ1n1H6">0.24</span></span></td><td style="text-align: left; padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right"><span id="xdx_90E_eus-gaap--EarningsPerShareBasicUndistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zH8bsUbRDYii"><span id="xdx_901_eus-gaap--EarningsPerShareDilutedUndistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zEgZC21SKmHj">0.18</span></span></td><td style="text-align: left; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 0"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><b><span id="xdx_903_eus-gaap--EarningsPerShareBasic_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zlwFLbPcBdx2" title="Basic (in dollars per share)"><span id="xdx_90D_eus-gaap--EarningsPerShareDiluted_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_znftQk04snmh" title="Diluted (in dollars per share)">0.62</span></span></b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_904_eus-gaap--EarningsPerShareBasic_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_z1CvN9k2x0J1"><span id="xdx_90F_eus-gaap--EarningsPerShareDiluted_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zI6gG4udwJVj">0.71</span></span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_903_eus-gaap--EarningsPerShareBasic_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zTVYVpEfEWw9"><span id="xdx_90D_eus-gaap--EarningsPerShareDiluted_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--CommonStockMember_zjwIq2cxNSa">0.55</span></span></td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="padding-left: 0">Restricted shares of common stock</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">Distributed earnings</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><b><span id="xdx_90A_eus-gaap--EarningsPerShareBasicDistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zHj57arKfp5g"><span id="xdx_906_eus-gaap--EarningsPerShareDilutedDistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zSOMrOvGYgii">0.43</span></span></b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_904_eus-gaap--EarningsPerShareBasicDistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zfjvNcY5ZAQk"><span id="xdx_905_eus-gaap--EarningsPerShareDilutedDistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zgTyXMS5CzXj">0.47</span></span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_90D_eus-gaap--EarningsPerShareBasicDistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zDntP4PVAGEl"><span id="xdx_906_eus-gaap--EarningsPerShareDilutedDistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zQqpGoc7gvm7">0.35</span></span></td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; padding-bottom: 1pt">Undistributed earnings</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><b><span id="xdx_90B_eus-gaap--EarningsPerShareBasicUndistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zs2d49HehOtf"><span id="xdx_909_eus-gaap--EarningsPerShareDilutedUndistributed_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_z6kPTs3Joljc">0.15</span></span></b></td><td style="text-align: left; padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span id="xdx_909_eus-gaap--EarningsPerShareBasicUndistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zI9cptFm9u57"><span id="xdx_90D_eus-gaap--EarningsPerShareDilutedUndistributed_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zPv1Qc5QTNf5">0.24</span></span></td><td style="text-align: left; padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span id="xdx_903_eus-gaap--EarningsPerShareBasicUndistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_z6pcWvVQO8i6"><span id="xdx_90F_eus-gaap--EarningsPerShareDilutedUndistributed_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zIUnxacldzSd">0.18</span></span></td><td style="text-align: left; padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 0"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><b><span id="xdx_90D_eus-gaap--EarningsPerShareBasic_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zNPklUeLceld"><span id="xdx_906_eus-gaap--EarningsPerShareDiluted_pip0_c20190101__20191231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zB5xkTMXbGy5">0.58</span></span></b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_904_eus-gaap--EarningsPerShareBasic_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zsxOHrhbOll7"><span id="xdx_90C_eus-gaap--EarningsPerShareDiluted_pip0_c20180101__20181231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zAsTH7ktbrg6">0.71</span></span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span id="xdx_90F_eus-gaap--EarningsPerShareBasic_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_z6kiga4P7flc"><span id="xdx_908_eus-gaap--EarningsPerShareDiluted_pip0_c20170101__20171231__custom--EarningsPerShareBySecurityAxis__us-gaap--RestrictedStockMember_zR2bZIUe3qg9">0.53</span></span></td><td style="text-align: left"> </td></tr> </table> 203347000 231663000 179124000 152793000 151458000 120930000 1042000 1284000 1087000 49512000 78921000 57107000 49144000 78255000 56567000 368000 666000 540000 325046000 324529000 323891000 2431000 2762000 3091000 327477000 327291000 326982000 0.47 0.47 0.47 0.47 0.37 0.37 0.15 0.15 0.24 0.24 0.18 0.18 0.62 0.62 0.71 0.71 0.55 0.55 0.43 0.43 0.47 0.47 0.35 0.35 0.15 0.15 0.24 0.24 0.18 0.18 0.58 0.58 0.71 0.71 0.53 0.53 <p id="xdx_84E_eus-gaap--ForeignCurrencyTransactionsAndTranslationsPolicyTextBlock_zJbQRySUuwNj" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_867_zXn3XTrxnTf7">Translation of Foreign Currencies</span></i></b>—Assets and liabilities reported in functional currencies other than U.S. dollars are translated into U.S. dollars at the year-end rate of exchange. Revenues and expenses are translated at the weighted-average exchange rates for the year. The resulting translation adjustments are charged or credited to other comprehensive income. Gains or losses from foreign currency transactions, such as those resulting from the settlement of receivables or payables, denominated in foreign currency are included in the earnings of the current period.</span></p> <p id="xdx_849_eus-gaap--ShareBasedCompensationOptionAndIncentivePlansPolicy_zICGimbNMor7" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_869_ziy3jB4IQqPd">Stock-Based Compensation</span></i></b>— The Company accounts for its stock-based compensation in accordance with the FASB ASC Topic 718 “<i>Compensation – Stock Compensation</i>.” Time lapse restricted shares (TLRSs) have been issued to officers and other management employees under the Company’s Employee Stock Incentive Plan.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">TLRSs provide for the issuance of a share of the Company’s Common Stock at no cost to the holder and generally vest after a certain stipulated number of years from the grant date, depending on the terms of the issue. Outstanding TLRSs vest in 20 percent increments starting with the second anniversary of the grant, over six years from the date of grant. During these years, grantees receive all dividends declared and retain voting rights for the granted shares. The agreements under which the restricted stock is issued provide that shares awarded may not be sold or otherwise transferred until restrictions established under the plans have lapsed. The fair value of these awards is recognized as compensation expense, net of forfeitures, on a straight-line basis over six years.</span></p> <p id="xdx_846_ecustom--ComprehensiveIncomeLossPolicyTextBlock_zDuIs4fHvWJ" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_868_zQT2yp6q5sV2">Comprehensive Income (Loss)</span></i></b>—Other Comprehensive Income (Loss) results from foreign currency translations, minimum pension liability adjustments and cash flow hedge of interest rate risks.</span></p> <p id="xdx_84A_ecustom--FranchisingProgramPolicyTextBlock_z27bAZA3gME5" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_863_zVjybUFx8YU4">Franchising Program</span></i></b> – Rollins’ wholly-owned subsidiary, Orkin, had <span id="xdx_90B_eus-gaap--SignificantChangesFrachisedOutletsInOperation_iI_pip0_c20191231__srt--StatementGeographicalAxis__country--US_zjELMhrMkoI" title="Number of franchises">50</span>, <span id="xdx_90B_eus-gaap--SignificantChangesFrachisedOutletsInOperation_iI_pip0_c20181231__srt--StatementGeographicalAxis__country--US_zJAHsNs3Pl5h">47</span> and <span id="xdx_90F_eus-gaap--SignificantChangesFrachisedOutletsInOperation_iI_pip0_c20171231__srt--StatementGeographicalAxis__country--US_zbnV68thFmSe">47</span> domestic franchises as of December 31, 2019, 2018 and 2017, respectively. Transactions with Orkin’s domestic franchises involve sales of customer contracts to establish new Orkin franchises, initial franchise fees and royalties. The customer contracts and initial Orkin franchise fees are typically sold for a combination of cash and notes due over periods ranging up to <span id="xdx_906_ecustom--NotesReceivableFromFranchisesMaximumPeriod_dtY_c20190101__20191231_znT9GTDhFVk3">five</span> years. Notes receivable from Orkin franchises were $<span id="xdx_902_ecustom--NotesReceivableFromFranchisesNet_iI_pn3n3_dm_c20191231__srt--CounterpartyNameAxis__custom--OrkinFranchisesMember_zfOHoanBKK3k" title="Notes receivable from franchises">6.7</span> million at December 31, 2019 and $<span id="xdx_904_ecustom--NotesReceivableFromFranchisesNet_iI_pn3n3_dm_c20181231__srt--CounterpartyNameAxis__custom--OrkinFranchisesMember_zFfvcOuQXlye">6.5</span> million at December 31, 2018. The Company amortizes the initial domestic franchise fees over the initial franchise term. Deferred domestic Orkin franchise fees were $1.7 million at December 31, 2019 and $1.6 million December 31, 2018. These notes receivable are included as financing receivables and the deferred franchise fees are included in other current liabilities in the accompanying Consolidated Statements of Financial Position. The Company’s maximum exposure to loss (notes receivable from franchises less deferred franchise fees) relating to Orkin’s domestic franchises was $<span id="xdx_903_ecustom--MaximumLossExposureAmountRelatingToFranchises_iI_pn3n3_dm_c20191231_zAD2Xc9QVvJ2" title="Maximum exposure to loss relating to the franchises">5.0</span> million, $<span id="xdx_90C_ecustom--MaximumLossExposureAmountRelatingToFranchises_iI_pn3n3_dm_c20181231_z7QaXfF4uvDa">4.9</span> million, and $<span id="xdx_90E_ecustom--MaximumLossExposureAmountRelatingToFranchises_iI_pn3n3_dm_c20171231_zP9ytjCAfMzj">2.5</span> million for the years ended December 31, 2019, 2018 and 2017, respectively.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">As of December 31, 2019, 2018 and 2017, Orkin had <span id="xdx_909_eus-gaap--SignificantChangesFrachisedOutletsInOperation_iI_pip0_c20191231__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zPhWbJbGz3Ga">97</span>, <span id="xdx_90D_eus-gaap--SignificantChangesFrachisedOutletsInOperation_iI_pip0_c20181231__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zlljeNq5siGe">86</span>, and <span id="xdx_906_eus-gaap--SignificantChangesFrachisedOutletsInOperation_iI_pip0_c20171231__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zlCfLyJwV25a">81</span> international franchises, respectively. Orkin’s international franchise program began with its first international franchise in 2000 and since has expanded to Mexico, Central and South America, the Caribbean, the Middle East, Asia, Europe, and Africa.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Royalties from Orkin franchises (domestic and international) are accrued and recognized as revenues and are earned on a monthly basis. Revenue from Orkin franchises was $8.7 million for the year ended December 31, 2019 and $8.8 million and $5.4 million for the years ended December 31, 2018 and 2017, respectively.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Rollins’ wholly-owned subsidiary, Critter Control, had <span id="xdx_90A_eus-gaap--SignificantChangesFrachisedOutletsInOperation_iI_pip0_c20191231__srt--StatementGeographicalAxis__custom--CritterControlMember_zMMvnjDHHkBa">84</span>, <span id="xdx_90D_eus-gaap--SignificantChangesFrachisedOutletsInOperation_iI_pip0_c20181231__srt--StatementGeographicalAxis__custom--CritterControlMember_zhgcj9HvBXX8">80</span> and <span id="xdx_90D_eus-gaap--SignificantChangesFrachisedOutletsInOperation_iI_pip0_c20171231__srt--StatementGeographicalAxis__custom--CritterControlMember_zm9qQEVj7oEf">89</span> franchises in the United States and Canada as of December 31, 2019, 2018 and 2017, respectively. Transactions with Critter Control franchises involve sales of territories to establish new franchises, initial franchise fees and royalties. The territories and initial franchise fees are typically sold for a combination of cash and notes. Notes receivable from Critter Control franchises were $<span id="xdx_90F_ecustom--NotesReceivableFromFranchisesNet_iI_pn3n3_dm_c20191231__srt--StatementGeographicalAxis__custom--CritterControlMember_zPEIx18Hxfl5">0.9</span> million and $<span id="xdx_90F_ecustom--NotesReceivableFromFranchisesNet_iI_pn3n3_dm_c20181231__srt--StatementGeographicalAxis__custom--CritterControlMember_zr2hvgtBwzWj">0.6</span> million at December 31, 2019 and 2018, respectively. These notes are not guaranteed.  The Company anticipates that should there be any losses from franchisees, these losses would be recouped by terminating the franchisee and re-selling the territory. These amounts are included as financing receivables in the accompanying Consolidated Statements of Financial Position.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Combined domestic and international revenues from Orkin, Critter Control and Australia franchises were $<span id="xdx_90A_eus-gaap--Revenues_pn3n3_dm_c20190101__20191231__srt--CounterpartyNameAxis__custom--OrkinCitterControlAndAustraliaMember_zltYBAaZayFl">17.1</span> million for the year ended December 31, 2019 and $<span id="xdx_90B_eus-gaap--Revenues_pn3n3_dm_c20180101__20181231__srt--CounterpartyNameAxis__custom--OrkinCitterControlAndAustraliaMember_zh7Sf9aqYaVl">14.7</span> million and $<span id="xdx_907_eus-gaap--Revenues_pn3n3_dm_c20170101__20171231__srt--CounterpartyNameAxis__custom--OrkinCitterControlAndAustraliaMember_zNuHuibL3rt5">9.7</span> million for the years ended December 31, 2018 and 2017, respectively. Total franchising revenues were less than 1.0% of the Company’s annual revenues.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><i>Right to access intellectual property (Franchise)</i> - The right to access Orkin’s and Critter Control’s intellectual property is an essential part of Orkin and Critter Control franchising agreements, respectively. These agreements provide the franchisee a license to use the brand name and trademark when advertising and selling services to end customers in their normal course of business. Orkin and Critter Control franchise agreements contain a clause allowing the respective franchisor to purchase certain assets of the franchisee at the conclusion of their franchise agreement or upon termination. This is only an option for the franchisor to re-purchase the assets selected by the franchisor and is not a performance obligation or a form of consideration.</span></p> 97 86 81 84 80 89 900000 600000 17100000 14700000 9700000 <p id="xdx_845_eus-gaap--NewAccountingPronouncementsPolicyPolicyTextBlock_z5v0XOeWdzQl" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i><span id="xdx_867_z9fyA5ZaATD3">Recent Accounting Guidance</span></i></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i>Recently adopted accounting standards</i></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company adopted ASU 2016-02, Leases (ASC 842), on January 1, 2019 using the modified retrospective approach and did not restate comparative periods as permitted by ASU 2018-11, Leases (Topic 842): Targeted Improvements. We have elected the transition package of practical expedients, which permitted us not to reassess our prior conclusions regarding lease identification, lease classification and initial direct cost. The new standard also provides practical expedients for an entity’s ongoing accounting. We elected the short-term lease recognition exemption. Accordingly, the Company does not recognize right of use assets or lease liabilities, for existing short-term leases of those assets in transition. Upon adoption, the Company recognized operating lease right-of-use assets and liabilities of $195.7 million and $195.5 million, and a $0.2 million adjustment to beginning retained earnings.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company adopted ASU 2018-02, “Income Statement—Reporting Comprehensive Income (ASC 220): Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income”, which allows a reclassification from accumulated other comprehensive income to retained earnings for stranded tax effects resulting from the Tax Cuts and Jobs Act of 2017 (“Tax Reform Act”). The Company adopted ASU 2018-02 effective January 1, 2019 and elected not to recognize a cumulative-effect adjustment.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">In August 2017, the FASB issued ASU 2017-12, Derivatives and Hedging (ASC 815), which provides new guidance intended to improve the financial reporting of hedging relationships to better portray the economic results of an entity’s risk management activities in its financial statements. This ASU was adopted by the Company in 2019. The adoption of this ASU did not have an impact on the Company’s consolidated financial statements.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"/></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b><i>Recently issued accounting standards to be adopted in 2020 or later</i></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">In June of 2016, the FASB issued ASU 2016-13, “Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments.” The updated accounting guidance requires the Company to measure all expected credit losses for financial instruments held at the reporting date based on historical experience, current conditions, and reasonable supportable forecasts. This replaces the existing incurred loss model and is applicable to the measurement of credit losses on financial assets, including trade receivables. Based on our current receivables and forecasts of future macroeconomic conditions, we estimate that the allowance for credit losses reported in our consolidated balance sheet will decrease by an immaterial amount at adoption. We will record the cumulative effect of initially applying the new standard as an adjustment to the opening balance of retained earnings.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">In January 2017, the FASB issued ASU No. 2017-04, Intangibles-Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment, which eliminates the requirement to calculate the implied fair value of goodwill (i.e., Step 2 of the current goodwill impairment test) to measure a goodwill impairment charge. Instead, entities will record an impairment charge based on the excess of a reporting unit’s carrying amount over its fair value (i.e., measure the charge based on the current Step 1). The standard in this update is effective for the Company’s financial statements issued for fiscal years beginning in 2020. Early adoption is permitted for annual and interim goodwill impairment testing dates after January 1, 2017. The adoption of this ASU is not expected to have a material impact on the Company’s consolidated financial statements.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">In August 2018, the FASB issued ASU No. 2018-13, Fair Value Measurement (ASC 820): Disclosure Framework-Changes to the Disclosure Requirements for Fair Value Measurement. The updated accounting guidance modifies the disclosure requirements on fair value measurements by removing certain disclosure requirements related to the fair value hierarchy, modifying existing disclosure requirements related to measurement uncertainty and adding new disclosure requirements. The standard in this update is effective for the Company’s financial statements issued for fiscal years beginning in 2020. The adoption of this ASU is not expected to have a material impact on the Company’s consolidated financial statements.</span></p> <p id="xdx_807_eus-gaap--BusinessCombinationDisclosureTextBlock_zR9XF31NVPE5" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt"><span style="font-size: 10pt"><b>2.          <span id="xdx_82A_zwxt6VXGgz8j">ACQUISITIONS</span></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company has made 30 and 38 acquisitions during the years ended December 31, 2019, and 2018, respectively, some of which have been disclosed on various press releases and related Current Reports on Form 8-K. </span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Acquisition of Clark Pest Control:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company completed the acquisition of Clark Pest Control on April 30, 2019. Clark Pest Control is a leading pest management company in California and was the nation’s 8th largest pest management company according to PCT 100 rankings at the time of the acquisition, making it the largest Rollins acquisition since the Company acquired HomeTeam Pest Defense in 2008. Clark Pest Control services its customers from 26 service locations in 2 states. Clark Pest Control recorded revenues of approximately $139.2 million for the fiscal year ended December 31, 2018. The Company’s consolidated statements of income include the results of operations of Clark Pest Control for the period beginning April 30, 2019 through December 31, 2019.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company engaged an independent valuation firm to determine the allocation of the purchase price to goodwill and identifiable intangible assets. The valuation resulted in the allocation of $191.9 million to goodwill, $112.7 million to customer contracts, and $49.8 million to other intangible assets, principally tradenames. The finite-lived intangible assets, principally customer contracts, are being amortized over periods principally ranging from 5 to 10 years on a straight-lined basis.</span></p> <p id="xdx_896_eus-gaap--ScheduleOfBusinessAcquisitionsByAcquisitionTextBlock_zLERrzCXkrr9" style="font: 10pt Times New Roman, Times, Serif; margin: 0"><span style="font-size: 10pt">The <span id="xdx_8B1_zQWYCqTCmqz8">fair values of Clark Pest Control's assets and liabilities, at the date of acquisition</span>, were as follows:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0"> </p> <table cellpadding="0" cellspacing="0" id="xdx_88A_ecustom--DisclosureAcquisitionsDetailsAbstract_pn3n3_zniIFA5VOYb9" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - ACQUISITIONS (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">(in thousands)</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_49B_20200430__us-gaap--BusinessAcquisitionAxis__custom--BusinessAcquisitionMember_zp1mnrnJTRKc" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">at April 30, <br/> 2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr id="xdx_409_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedNetAbstract_iB_zapy3D6RsSfl" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Assets and liabilities:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_402_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables_iI_pn3n3_z0nweiBTQT16" style="vertical-align: bottom; background-color: White"> <td style="width: 87%; text-align: left; padding-left: 0; text-indent: 0">Trade accounts receivables</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">6,974</td><td style="width: 1%; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedInventory_iI_pn3n3_zhSyT805rtl7" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Materials and supplies</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">900</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsOther_iI_pn3n3_zkgRYrDpfEo2" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Other current assets</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">5,367</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_400_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment_iI_pn3n3_zkJGXEHXHAo" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Equipment and property, net</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">65,535</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_409_eus-gaap--Goodwill_iI_pn3n3_z2tSuJsF0jMg" style="vertical-align: bottom; background-color: White"> <td style="padding-left: 0; text-indent: 0">Goodwill</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">191,853</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_40D_ecustom--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCustomerContracts_iI_pn3n3_zpqLQF4BxAy9" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Customer contracts</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">112,700</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_400_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedIntangibleAssetsOtherThanGoodwill_iI_pn3n3_zU0VG21rb1F7" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Trademarks &amp; tradenames</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">49,300</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--FiniteLivedNoncompeteAgreementsGross_iI_pn3n3_zdFxiopaJidc" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 0; text-indent: 0">Non-compete agreements</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">500</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesAccountsPayable_iNI_pn3n3_di_zIdzjFuOhnli" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Accounts payable</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(1,929</td><td style="font-weight: bold; text-align: left">)</td></tr> <tr id="xdx_404_ecustom--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAccruedCompensationAndRelatedLiabilities_iI_pn3n3_zgPewJJ01Qc5" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Accrued compensation and related liabilities</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(5,678</td><td style="font-weight: bold; text-align: left">)</td></tr> <tr id="xdx_404_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesDeferredRevenue_iNI_pn3n3_di_zKlycedb5f07" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Unearned revenues</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(879</td><td style="font-weight: bold; text-align: left">)</td></tr> <tr id="xdx_403_ecustom--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesContigentConsiderationShortTerm_iI_pn3n3_z5q11p5KgBQ9" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Contingent Consideration, short-term</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(6,777</td><td style="font-weight: bold; text-align: left">)</td></tr> <tr id="xdx_406_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilitiesOther_iNI_pn3n3_di_zf6wq0UfHTVc" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Other current liabilities</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(5,452</td><td style="font-weight: bold; text-align: left">)</td></tr> <tr id="xdx_402_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedNoncurrentLiabilitiesLongTermDebt_iNI_pn3n3_di_zVTMJbc0jJ38" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Other long term liabilities</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(9,352</td><td style="font-weight: bold; text-align: left">)</td></tr> <tr id="xdx_404_ecustom--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedAccruedInsuranceLessCurrentPortion_iI_pn3n3_zFEA5ZZeOtJ2" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Accrued insurance, less current portion</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(1,870</td><td style="font-weight: bold; text-align: left">)</td></tr> <tr id="xdx_402_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedContingentLiability_iI_pn3n3_z0lqvf0pQ0e5" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Contingent Consideration, long-term</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(5,923</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td></tr> <tr id="xdx_408_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredGoodwillAndLiabilitiesAssumedNet_iI_pn3n3_zA9TxBSM72Sa" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0; color: white">Total</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">395,269</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td></tr> </table> <p id="xdx_8A7_zATZLCKOiPBh" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_893_eus-gaap--BusinessAcquisitionProFormaInformationTextBlock_zywkZhldGAMa" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8B7_zhEbRCqHPHB4">unaudited pro forma financial information presented below gives effect to the Clark Pest Control acquisition as if it had occurred as of the beginning of our fiscal year 2018</span>. The information presented below is for illustrative purposes only and is not necessarily indicative of results that would have been achieved if the acquisition had actually occurred as of the beginning of such years or results which may be achieved in the future.</span></p> <table cellpadding="0" cellspacing="0" id="xdx_886_ecustom--DisclosureAcquisitionsDetails2Abstract_pn3n3_z95ryoQkvdGd" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - ACQUISITIONS (Details 2)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="6" style="white-space: nowrap; text-align: center">12 Months Ended</td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="6" style="white-space: nowrap; text-align: center">December 31,</td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands, except per share amounts)</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_49B_20190101__20191231__us-gaap--BusinessAcquisitionAxis__custom--BusinessAcquisitionMember_zVES8xA1oq3c" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_497_20180101__20181231__us-gaap--BusinessAcquisitionAxis__custom--BusinessAcquisitionMember_zmN4IfVG9Lk3" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_409_eus-gaap--BusinessAcquisitionProFormaInformationAbstract_iB_zlSBje248447" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 0; text-indent: 0">Revenues:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--BusinessAcquisitionsProFormaRevenue_pn3n3_zz7jRa4PtOxg" style="vertical-align: bottom; background-color: White"> <td style="width: 74%; text-align: left; padding-left: 0; text-indent: 0">Customer Services</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">2,060,280</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">1,960,741</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_408_ecustom--BusinessAcquisitionsProFormaCostAndExpenses_pn3n3_zdrd2CRiSHa1" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Costs And Expenses</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">1,798,984</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">1,640,120</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_40F_ecustom--BusinessAcquisitionsProFormaIncomeBeforeTax_pn3n3_zNIRAJdcaPI7" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Income Before Income Taxes</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">261,296</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">320,621</td><td style="text-align: left"> </td></tr> <tr id="xdx_403_ecustom--BusinessAcquisitionsProFormaProvisionForIncomeTaxes_pn3n3_zwaUgX8k65U2" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Provision For Income Taxes</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">57,813</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">79,070</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_40A_eus-gaap--BusinessAcquisitionsProFormaNetIncomeLoss_pn3n3_zTLkC4vR7gG7" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Net Income</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">203,483</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">241,551</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> <tr id="xdx_409_ecustom--BusinessAcquisitionsProFormaNetIncomePerShareBasicAndDiluted_pip0_zhauv5cQVBt3" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Net Income Per Share - Basic And Diluted</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left">$</td><td style="font-weight: bold; text-align: right">0.62</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">0.74</td><td style="text-align: left"> </td></tr> <tr id="xdx_405_ecustom--BusinessAcquisitionsProFormaDividendPerShare_pip0_zCGkWdiEeUu1" style="vertical-align: bottom; background-color: White"> <td style="padding-left: 0; text-indent: 0">Dividends Paid Per Share</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left">$</td><td style="font-weight: bold; text-align: right">0.47</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">0.47</td><td style="text-align: left"> </td></tr> <tr id="xdx_406_ecustom--BusinessAcquisitionsProFormaWeightedAverageParticipatingSharesOutstandingBasicAndDiluted_pin3_zDwF9w1lzMdi" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Weighted average participating shares outstanding - basic and diluted</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">327,477</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">327,291</td><td style="text-align: left"> </td></tr> </table> <p id="xdx_8A9_z9qPa1g2vMYh" style="font: 10pt Times New Roman, Times, Serif; margin: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt"/> <p id="xdx_896_eus-gaap--ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock_zUpnNBYt8Xe4" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Total cash purchase price for the Company’s acquisitions in 2019 and 2018 were $430.6 million and $76.8 million, respectively. <span id="xdx_8B5_zOlcNCFNkGNj">The fair values of major classes of assets acquired and liabilities assumed along with the contingent consideration liability recorded during the valuation period of acquisition is included in the reconciliation of the total consideration</span> as follows (in thousands):</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88A_ecustom--DisclosureAcquisitionsDetails3Abstract_zO6EmvlOc2b8" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - ACQUISITIONS (Details 3)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_49E_20191231__us-gaap--BusinessAcquisitionAxis__custom--BusinessAcquisitionMember_zyG68T6Q8i5k" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_49F_20181231__us-gaap--BusinessAcquisitionAxis__custom--BusinessAcquisitionMember_z26qxxapHSqc" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_40D_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentAssetsReceivables_iI_pn3n3_zmGEhX8AHnZ5" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; text-align: left; padding-left: 0; text-indent: 0">Accounts receivable</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">7,728</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">3,558</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_40C_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedInventory_iI_pn3n3_zZk51xjnRQR7" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Materials and supplies</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">1,378</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">556</td><td style="text-align: left"> </td></tr> <tr id="xdx_40E_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedPropertyPlantAndEquipment_iI_pn3n3_zyQw5fmCiqw9" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Equipment and property</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">68,704</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">7,374</td><td style="text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--Goodwill_iI_pn3n3_zcNPX5z9foQ2" style="vertical-align: bottom; background-color: White"> <td style="padding-left: 0; text-indent: 0">Goodwill</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">204,162</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">25,605</td><td style="text-align: left"> </td></tr> <tr id="xdx_407_ecustom--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCustomerContracts_iI_pn3n3_zx1zJgUTq2zk" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Customer contracts</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">136,344</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">62,228</td><td style="text-align: left"> </td></tr> <tr id="xdx_40E_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedIntangibleAssetsOtherThanGoodwill_iI_pn3n3_zJs6Igx3BSb3" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Other intangible assets</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">50,650</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">6,936</td><td style="text-align: left"> </td></tr> <tr id="xdx_40E_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedCurrentLiabilities_iNI_pn3n3_di_zc1tbiVFLxwk" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Current liabilities</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(18,195</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(21,536</td><td style="text-align: left">)</td></tr> <tr id="xdx_40C_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedNet_iI_pn3n3_zAJb5HPxF5ia" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Other assets and liabilities, net</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(7,513</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(3,089</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_40A_ecustom--BusinessCombinationConsiderationTransferred_iI_pn3n3_zVkQoXo9NHIc" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Total consideration paid</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">443,258</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">81,632</td><td style="text-align: left"> </td></tr> <tr id="xdx_409_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedContingentLiability_iI_pn3n3_zySvKbLgEeJ3" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Less: Contingent consideration liability</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(12,700</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(4,863</td><td style="text-align: left">)</td></tr> <tr id="xdx_405_ecustom--BusinessCombinationTotalCashPurchasePrice_iI_pn3n3_zhAwgaRTR4Dl" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Total cash purchase price</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">430,558</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">76,769</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8A6_z9L1MyEcjwsl" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_896_eus-gaap--ScheduleOfBusinessAcquisitionsByAcquisitionTextBlock_zLERrzCXkrr9" style="font: 10pt Times New Roman, Times, Serif; margin: 0"><span style="font-size: 10pt">The <span id="xdx_8B1_zQWYCqTCmqz8">fair values of Clark Pest Control's assets and liabilities, at the date of acquisition</span>, were as follows:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0"> </p> 6974000 900000 5367000 65535000 191853000 112700000 49300000 500000 1929000 -5678000 879000 -6777000 5452000 9352000 -1870000 -5923000 395269000 <p id="xdx_893_eus-gaap--BusinessAcquisitionProFormaInformationTextBlock_zywkZhldGAMa" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8B7_zhEbRCqHPHB4">unaudited pro forma financial information presented below gives effect to the Clark Pest Control acquisition as if it had occurred as of the beginning of our fiscal year 2018</span>. The information presented below is for illustrative purposes only and is not necessarily indicative of results that would have been achieved if the acquisition had actually occurred as of the beginning of such years or results which may be achieved in the future.</span></p> 2060280000 1960741000 1798984000 1640120000 261296000 320621000 57813000 79070000 203483000 241551000 0.62 0.74 0.47 0.47 327477000 327291000 <p id="xdx_896_eus-gaap--ScheduleOfRecognizedIdentifiedAssetsAcquiredAndLiabilitiesAssumedTableTextBlock_zUpnNBYt8Xe4" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Total cash purchase price for the Company’s acquisitions in 2019 and 2018 were $430.6 million and $76.8 million, respectively. <span id="xdx_8B5_zOlcNCFNkGNj">The fair values of major classes of assets acquired and liabilities assumed along with the contingent consideration liability recorded during the valuation period of acquisition is included in the reconciliation of the total consideration</span> as follows (in thousands):</span></p> 7728000 3558000 1378000 556000 68704000 7374000 204162000 25605000 136344000 62228000 50650000 6936000 18195000 21536000 -7513000 -3089000 443258000 81632000 -12700000 -4863000 430558000 76769000 <p id="xdx_805_eus-gaap--RevenueFromContractWithCustomerTextBlock_zzGbnxvy6Tia" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt"><span style="font-size: 10pt"><b>3.          <span id="xdx_826_z1gQ6V5C4jTh">REVENUE</span></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Adoption of ASC 606, “Revenue from Contracts with Customers”. On January 1, 2018, the Company adopted ASC 606 using the modified retrospective method applied to those contracts which were not completed as of January 1, 2018. Results for reporting periods beginning after January 1, 2018 are presented under ASC 606, while prior period amounts are not adjusted and continue to be reported in accordance with our historic accounting under ASC 605.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">There was no material impact on the Company’s financial statements as a result of adopting ASC 606 for the twelve months ended December 31, 2018.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The following tables present our revenues disaggregated by revenue source (in thousands, unaudited).</span></p> <p id="xdx_89A_eus-gaap--DisaggregationOfRevenueTableTextBlock_zatYF2TUwrej" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">Sales and usage-based taxes are excluded from revenues. No sales to an individual customer or in a country other than the United States accounted for more than 10% of the sales for the periods listed on the following table. <span id="xdx_8BD_z7DMNAgj8vw9">Revenue, classified</span> by the major geographic areas in which our customers are located, was as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_887_ecustom--DisclosureRevenueDetailsAbstract_pn3n3_z32ddvfy4Bsl" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - REVENUE (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt">Years ended December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%; text-align: left; padding-left: 1.5pt">United States</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_98C_eus-gaap--Revenues_pn3n3_c20190101__20191231__srt--StatementGeographicalAxis__country--US_zBlSv1Vqtkia" style="width: 8%; font-weight: bold; text-align: right" title="Revenues">1,862,698</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_982_eus-gaap--Revenues_pn3n3_c20180101__20181231__srt--StatementGeographicalAxis__country--US_zI3I5FQohcJi" style="width: 8%; text-align: right">1,677,116</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_982_eus-gaap--Revenues_pn3n3_c20170101__20171231__srt--StatementGeographicalAxis__country--US_zcRC6m7HynQj" style="width: 8%; text-align: right">1,541,336</td><td style="width: 1%; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 1.5pt">Other Countries</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_98B_eus-gaap--Revenues_pn3n3_c20190101__20191231__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zKJoL6848vge" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">152,779</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_98C_eus-gaap--Revenues_pn3n3_c20180101__20181231__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zuxJfbcvHRK8" style="border-bottom: Black 1pt solid; text-align: right">144,449</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_982_eus-gaap--Revenues_pn3n3_c20170101__20171231__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zPlb2KHs5dE2" style="border-bottom: Black 1pt solid; text-align: right">132,621</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 1.5pt">Total Revenues</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td id="xdx_98F_eus-gaap--Revenues_pn3n3_c20190101__20191231_z94YzJSoICea" style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">2,015,477</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td id="xdx_986_eus-gaap--Revenues_pn3n3_c20180101__20181231_zy4Vb5aMr5lc" style="border-bottom: Black 2.5pt double; text-align: right">1,821,565</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td id="xdx_987_eus-gaap--Revenues_pn3n3_c20170101__20171231_zESiZ6q6iVL4" style="border-bottom: Black 2.5pt double; text-align: right">1,673,957</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt">Revenue from external customers, classified by significant product and service offerings, was as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_880_ecustom--DisclosureRevenueDetails2Abstract_pn3n3_zH1KqSxqmGqa" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - REVENUE (Details 2)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Years ended December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%; text-align: left; padding-left: 0; text-indent: 0">Residential revenue</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_98B_eus-gaap--Revenues_pn3n3_c20190101__20191231__srt--ProductOrServiceAxis__custom--ResidentialContractRevenueMember_zWiOmBxUf5Ei" style="width: 8%; font-weight: bold; text-align: right">861,636</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_98D_eus-gaap--Revenues_pn3n3_c20180101__20181231__srt--ProductOrServiceAxis__custom--ResidentialContractRevenueMember_zVxmN22ec9V4" style="width: 8%; text-align: right">773,932</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_988_eus-gaap--Revenues_pn3n3_c20170101__20171231__srt--ProductOrServiceAxis__custom--ResidentialContractRevenueMember_zMpzUU8Ejy16" style="width: 8%; text-align: right">705,787</td><td style="width: 1%; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Commercial revenue</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_984_eus-gaap--Revenues_pn3n3_c20190101__20191231__srt--ProductOrServiceAxis__custom--CommercialContractRevenueMember_zSuyKUQFmeSl" style="font-weight: bold; text-align: right">770,342</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_989_eus-gaap--Revenues_pn3n3_c20180101__20181231__srt--ProductOrServiceAxis__custom--CommercialContractRevenueMember_zWFwjlXwOXx6" style="text-align: right">707,386</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98B_eus-gaap--Revenues_pn3n3_c20170101__20171231__srt--ProductOrServiceAxis__custom--CommercialContractRevenueMember_zNCBU0I7tU8d" style="text-align: right">666,523</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Termite completions, bait monitoring and renewals</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_986_eus-gaap--Revenues_pn3n3_c20190101__20191231__srt--ProductOrServiceAxis__custom--TermiteCompletionsBaitMonitoringRenewalsMember_z9uky2H1DQ7g" style="font-weight: bold; text-align: right">371,258</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_987_eus-gaap--Revenues_pn3n3_c20180101__20181231__srt--ProductOrServiceAxis__custom--TermiteCompletionsBaitMonitoringRenewalsMember_zJr4jn8c8Gz9" style="text-align: right">332,573</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98D_eus-gaap--Revenues_pn3n3_c20170101__20171231__srt--ProductOrServiceAxis__custom--TermiteCompletionsBaitMonitoringRenewalsMember_zrkYLtTLEYIc" style="text-align: right">294,982</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Other revenues</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_981_eus-gaap--Revenues_pn3n3_c20190101__20191231__srt--ProductOrServiceAxis__custom--OtherRevenuesMember_zdk7hBwWouI2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">12,241</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_982_eus-gaap--Revenues_pn3n3_c20180101__20181231__srt--ProductOrServiceAxis__custom--OtherRevenuesMember_zGPsBTwIHLci" style="border-bottom: Black 1pt solid; text-align: right">7,674</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_984_eus-gaap--Revenues_pn3n3_c20170101__20171231__srt--ProductOrServiceAxis__custom--OtherRevenuesMember_zV6uqvF290U7" style="border-bottom: Black 1pt solid; text-align: right">6,665</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Total Revenues</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td id="xdx_98F_eus-gaap--Revenues_pn3n3_c20190101__20191231_zzgwlmJmqYsa" style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">2,015,477</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td id="xdx_986_eus-gaap--Revenues_pn3n3_c20180101__20181231_zboNm2T9R72e" style="border-bottom: Black 2.5pt double; text-align: right">1,821,565</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td id="xdx_987_eus-gaap--Revenues_pn3n3_c20170101__20171231_zJbk4NJKrBt6" style="border-bottom: Black 2.5pt double; text-align: right">1,673,957</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8A1_z4EPOf0YDJR4" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_891_eus-gaap--DeferredRevenueByArrangementDisclosureTextBlock_zaxhq20PG2Ol" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">Deferred revenue recognized for the year ended December 31, 2019 and 2018 was $<span id="xdx_904_ecustom--DeferredRevenueRevenueRecognized_pn3n3_dm_c20190101__20191231_zIkzjwE0c2X5" title="Deferred Revenue Recognized">165.0</span> million and $<span id="xdx_90B_ecustom--DeferredRevenueRevenueRecognized_pn3n3_dm_c20180101__20181231_zkDuiXOzrevg">156.6</span> million, respectively. <span id="xdx_8BF_zqPW2kP5Owr">Changes in unearned revenue </span>were as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_888_ecustom--DisclosureRevenueDetails3Abstract_pn3n3_zxuYZnmCUNh4" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - REVENUE (Details 3)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="2" id="xdx_497_20190101__20191231_z9MlMh7AhPL4" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_490_20180101__20181231_zRpM67oNbMg6" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">At December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td style="font-weight: bold"> </td> <td colspan="2" style="font-weight: bold; text-align: center"> </td><td style="font-weight: bold"> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_405_eus-gaap--ContractWithCustomerLiability_iS_zkI4ZBG9Wggk" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; text-align: left; padding-left: 0; text-indent: 0">Balance at beginning of year</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">127,075</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">117,614</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_409_ecustom--ContractwithCustomerLiabilityIncreasefromCashReceipts_zNMb2w6vKDF2" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Deferral of unearned revenue</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">174,404</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">166,053</td><td style="text-align: left"> </td></tr> <tr id="xdx_40A_eus-gaap--ContractWithCustomerLiabilityRevenueRecognized_z37Q56XZ4hMi" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Recognition of unearned revenue</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(164,972</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(156,592</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_40A_eus-gaap--ContractWithCustomerLiability_iE_zAqmRGgLNgeh" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Balance at end of year</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">136,507</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">127,075</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8AD_zCmuI333ANQl" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Revenue allocated to remaining performance obligations represents contracted revenue that has not yet been recognized (“contracted not recognized revenue”), which includes both unearned revenue and revenue that will be billed and recognized in future periods. The Company has no material contracted not recognized revenue as of December 31, 2019 or December 31, 2018.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">At December 31, 2019 and December 31, 2018, the Company had long-term unearned revenue of $<span id="xdx_905_eus-gaap--ContractWithCustomerLiabilityNoncurrent_iI_pn3n3_dm_c20191231_zh16FmIDfBmj" title="Long-term unearned revenue">13.7</span> million and $<span id="xdx_90A_eus-gaap--ContractWithCustomerLiabilityNoncurrent_iI_pn3n3_dm_c20181231_zN4nHRLhhZfj">11.1</span> million, respectively. Unearned short-term revenue is recognized over the next 12-month period. The majority of unearned long-term revenue is recognized over a period of five years or less with immaterial amounts recognized through 2025.</span></p> <p id="xdx_89A_eus-gaap--DisaggregationOfRevenueTableTextBlock_zatYF2TUwrej" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">Sales and usage-based taxes are excluded from revenues. No sales to an individual customer or in a country other than the United States accounted for more than 10% of the sales for the periods listed on the following table. <span id="xdx_8BD_z7DMNAgj8vw9">Revenue, classified</span> by the major geographic areas in which our customers are located, was as follows:</span></p> 1862698000 1677116000 1541336000 152779000 144449000 132621000 2015477000 1821565000 1673957000 861636000 773932000 705787000 770342000 707386000 666523000 371258000 332573000 294982000 12241000 7674000 6665000 2015477000 1821565000 1673957000 <p id="xdx_891_eus-gaap--DeferredRevenueByArrangementDisclosureTextBlock_zaxhq20PG2Ol" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">Deferred revenue recognized for the year ended December 31, 2019 and 2018 was $<span id="xdx_904_ecustom--DeferredRevenueRevenueRecognized_pn3n3_dm_c20190101__20191231_zIkzjwE0c2X5" title="Deferred Revenue Recognized">165.0</span> million and $<span id="xdx_90B_ecustom--DeferredRevenueRevenueRecognized_pn3n3_dm_c20180101__20181231_zkDuiXOzrevg">156.6</span> million, respectively. <span id="xdx_8BF_zqPW2kP5Owr">Changes in unearned revenue </span>were as follows:</span></p> 127075000 117614000 174404000 166053000 -164972000 -156592000 136507000 127075000 13700000 11100000 <p id="xdx_80A_eus-gaap--DebtDisclosureTextBlock_zsX9rh7Aq05a" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt"><span style="font-size: 10pt"><b>4.          <span id="xdx_820_zcOVr0XRcHIi">DEBT</span></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company entered into a new Credit Agreement with SunTrust Bank and Bank of America, N.A. for an unsecured Revolving Commitment of up to $<span id="xdx_900_eus-gaap--LineOfCreditFacilityMaximumBorrowingCapacity_iI_pn3n3_dm_c20191231__us-gaap--CreditFacilityAxis__us-gaap--RevolvingCreditFacilityMember__us-gaap--ShortTermDebtTypeAxis__us-gaap--LineOfCreditMember_zVAArPtuPgSd" title="Line of Credit Facility, Maximum Borrowing Capacity">175.0</span> million, which includes a $<span id="xdx_901_eus-gaap--LineOfCreditFacilityMaximumBorrowingCapacity_iI_pn3n3_dm_c20191231__us-gaap--CreditFacilityAxis__us-gaap--RevolvingCreditFacilityMember__us-gaap--ShortTermDebtTypeAxis__us-gaap--LetterOfCreditMember_zgXrbSGUiW0f">75.0</span> million letter of credit subfacility and a $<span id="xdx_90B_eus-gaap--LineOfCreditFacilityMaximumBorrowingCapacity_iI_pn3n3_dm_c20191231__us-gaap--CreditFacilityAxis__us-gaap--RevolvingCreditFacilityMember__us-gaap--ShortTermDebtTypeAxis__custom--SwinglineCreditFacilityMember_zg9hMhl5RJKg">25.0</span> million swingline subfacility and an unsecured variable rate $<span id="xdx_905_eus-gaap--LineOfCredit_iI_pn3n3_dm_c20191231__us-gaap--CreditFacilityAxis__custom--SunTrustBankAndBankOfAmericaMember_zG5Tlztc0q4d" title="Long-term Line of Credit">250.0</span> million Term Loan with SunTrust Bank and Bank of America, N.A. Both the Revolving Commitment and the Term Loan have five-year durations commencing on April 29, 2019. In addition, the agreement has provisions to extend the duration beyond the Revolving Commitment Termination date as well as optional prepayments rights at any time and from time to time to prepay any borrowing, in whole or in part, without premium or penalty. As of December 31, 2019, the Revolving Commitment had outstanding borrowings of $<span id="xdx_902_eus-gaap--LineOfCredit_iI_pn3n3_dm_c20191231__us-gaap--CreditFacilityAxis__us-gaap--RevolvingCreditFacilityMember_zDMzhIqp6D73">101.5</span> million and the Term Loan had outstanding borrowings of $<span id="xdx_906_eus-gaap--LineOfCredit_iI_pn3n3_dm_c20191231__us-gaap--CreditFacilityAxis__custom--TermLoanMember_zbyz5JkNFgZ1">190.0</span> million. As of December 31, 2018, there were no outstanding borrowings. The $<span id="xdx_901_eus-gaap--LineOfCredit_iI_pn3n3_dm_c20191231_zjHDi9cXXYAa">291.5</span> million outstanding borrowings value approximated the fair value at December 31, 2019 based upon interest rates available to the Company as evidenced by debt of other companies with similar credit characteristics. Our effective interest rate on the debt outstanding as of December 31, 2019 was 2.66%. The effective interest rate is comprised of the 1-month LIBOR plus a margin of 87.5 basis points as determined by our leverage ratio calculation.</span></p> <p id="xdx_89A_eus-gaap--ScheduleOfMaturitiesOfLongTermDebtTableTextBlock_zHGsbTYZokc9" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8B3_zg6k1wVnpCJ1">aggregate annual maturities of long-term debt</span> were as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_880_ecustom--DisclosureDebtDetailsAbstract_pn3n3_zoLXD7oMYu4j" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - DEBT (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: left; padding-left: 0; text-indent: 0; padding-bottom: 1pt">(in thousands)</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_499_20191231__us-gaap--CreditFacilityAxis__us-gaap--RevolvingCreditFacilityMember_zLB8OkF3Rsek" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Revolving <br/> Commitment</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_493_20191231__us-gaap--CreditFacilityAxis__custom--TermLoanMember_zl494nawUUm3" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Term Loan</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_492_20191231_z0qEeJMDRzUj" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Total</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td></tr> <tr id="xdx_405_eus-gaap--LongTermDebtMaturitiesRepaymentsOfPrincipalInNextTwelveMonths_iI_pn3n3_zDSYHS6Nfked" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%; text-align: left; padding-left: 0; text-indent: 0">2020</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1057">—</span></td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">12,500</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">12,500</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_406_eus-gaap--LongTermDebtMaturitiesRepaymentsOfPrincipalInYearTwo_iI_pn3n3_zz0AMvcWO6mc" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">2021</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1061">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">17,188</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">17,188</td><td style="text-align: left"> </td></tr> <tr id="xdx_403_eus-gaap--LongTermDebtMaturitiesRepaymentsOfPrincipalInYearThree_iI_pn3n3_z92C1GJrM4M6" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">2022</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1065">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">18,750</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">18,750</td><td style="text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--LongTermDebtMaturitiesRepaymentsOfPrincipalInYearFour_iI_pn3n3_zKj05gt6XZhh" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">2023</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1069">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">23,437</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">23,437</td><td style="text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--LongTermDebtMaturitiesRepaymentsOfPrincipalInYearFive_iI_pn3n3_zPUOwV3Frvm7" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">2024</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">101,500</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">118,125</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">219,625</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--LongTermDebt_iI_pn3n3_zcRvPHtwRso3" style="vertical-align: bottom; background-color: White"> <td style="padding-bottom: 2.5pt; padding-left: 0; text-align: left; text-indent: 0">Total</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">101,500</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">190,000</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">291,500</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8AD_zsNl2qeWhdPh" style="margin-top: 0; margin-bottom: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt">The Company maintains approximately $<span id="xdx_909_eus-gaap--LettersOfCreditOutstandingAmount_iI_pn3n3_dm_c20191231_zkUk5Ap8F83k" title="Letter of Credit">32.9</span> million in letters of credit. These letters of credit are required by the Company’s fronting insurance companies and/or certain states, due to the Company’s self-insured status, to secure various workers’ compensation and casualty insurance contracts coverage. The Company believes that it has adequate liquid assets, funding sources and insurance accruals to accommodate such claims.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><span id="xdx_908_eus-gaap--DebtInstrumentRestrictiveCovenants_c20190101__20191231_zM7awOItrxEe" title="DebtInstrumentRestrictiveCovenants">In order to comply with applicable debt covenants, the Company is required to maintain at all times a Leverage Ratio of not greater than 3.00:1.00. The Leverage ratio is calculated as of the last day of the fiscal quarter most recently ended.</span> The Company remained in compliance with applicable debt covenants at December 31, 2019 and expects to maintain compliance throughout 2020.</span></p> 175000000.0 75000000.0 25000000.0 250000000.0 101500000 190000000.0 291500000 <p id="xdx_89A_eus-gaap--ScheduleOfMaturitiesOfLongTermDebtTableTextBlock_zHGsbTYZokc9" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8B3_zg6k1wVnpCJ1">aggregate annual maturities of long-term debt</span> were as follows:</span></p> 12500000 12500000 17188000 17188000 18750000 18750000 23437000 23437000 101500000 118125000 219625000 101500000 190000000 291500000 32900000 In order to comply with applicable debt covenants, the Company is required to maintain at all times a Leverage Ratio of not greater than 3.00:1.00. The Leverage ratio is calculated as of the last day of the fiscal quarter most recently ended. <p id="xdx_801_eus-gaap--LoansNotesTradeAndOtherReceivablesDisclosureTextBlock_z3fwroode616" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><b>5.           <span id="xdx_820_zyDQ2Hnd12f3">TRADE RECEIVABLES</span></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The allowance for doubtful accounts is principally calculated based on the application of estimated loss percentages to delinquency aging totals, based on contractual terms, for the various categories of receivables. Bad debt write-offs occur according to Company policies that are specific to pest control, commercial and termite accounts.</span></p> <p id="xdx_895_eus-gaap--ScheduleOfAccountsNotesLoansAndFinancingReceivableTextBlock_zFwkBzWmwbs9" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"/> <table cellpadding="0" cellspacing="0" id="xdx_88A_ecustom--DisclosureTradeReceivablesDetailsAbstract_pn3n3_zNYEmf0OBoc3" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - TRADE RECEIVABLES (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td> </td> <td colspan="2" id="xdx_498_20191231_zWK0v0W8GJYa" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_491_20181231_z8CuhcmChQTl" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt">At December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_40B_ecustom--AccountsNotesAndLoansReceivableGrossCurrent_iI_z0Wev48txxj3" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; text-align: left; padding-left: 1.5pt">Gross trade receivables</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">139,465</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">117,301</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_40A_ecustom--AllowanceForAccountsNotesandLoansReceivableNet1_iI_ziBRLoY3HXQc" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 1.5pt">Allowance for doubtful accounts</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(16,699</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(13,285</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_405_ecustom--AccountsNotesAndLoansReceivableNet_iI_zJKTgWzk4tnj" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 1.5pt"><span id="xdx_8BC_zz91OJNhdUTe">Net trade receivables</span></td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">122,766</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">104,016</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8AF_zuS848pJD6ra" style="margin-top: 0; margin-bottom: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">At any given time, the Company may have immaterial amounts due from related parties, which are invoiced and settled on a regular basis.</span></p> <p id="xdx_895_eus-gaap--ScheduleOfAccountsNotesLoansAndFinancingReceivableTextBlock_zFwkBzWmwbs9" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"/> 139465000 117301000 -16699000 -13285000 122766000 104016000 <p id="xdx_80F_eus-gaap--FinancingReceivablesTextBlock_zpWHe9e3Ryii" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt"><span style="font-size: 10pt"><b>6.          <span id="xdx_824_zyDcWMJZtZ08">FINANCING RECEIVABLES</span></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Rollins manages its financing receivables on an aggregate basis when assessing and monitoring credit risks. The Company’s credit risk is generally low with a large number of entities comprising Rollins’ customer base and dispersion across many different geographical regions. The credit quality of a potential obligor is evaluated at the loan origination based on an assessment of the individual’s Beacon/credit bureau score. Rollins requires a potential obligor to have good credit worthiness with low risk before entering into a contract. Depending upon the individual’s credit score, the Company may accept with <span id="xdx_901_ecustom--FinancingReceivablePercentageOfFinanceSubjectToCreditScore_pip0_dp_c20190101__20191231_zpPTKeH3auqe">100% </span></span><span style="font-size: 10pt">financing or require a significant down payment or turndown the contract. Delinquencies of accounts are monitored each month. Financing receivables include installment receivable amounts which are due subsequent to one year from the balance sheet dates.</span></p> <p id="xdx_89D_ecustom--ScheduleOfFinancingReceivableTableTextBlock_zHo7vuMVzcwg" style="display: none"><span id="xdx_8BB_z4HwtqDT4OB9">Schedule of financed receivables including installment receivable amounts which are due subsequent to one year</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt"/></p> <table cellpadding="0" cellspacing="0" id="xdx_885_ecustom--DisclosureFinancingReceivablesDetailsAbstract_pn3n3_zzdrst8NGDk8" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - FINANCING RECEIVABLES (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="2" id="xdx_496_20191231_zlcRqCvK8JSh" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_493_20181231_z6ACz9FNBaml" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">At December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_407_eus-gaap--NotesAndLoansReceivableGrossCurrent_iI_pn3n3_maNALRNzNAq_zLCi5ar9Aib7" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; text-align: left; padding-left: 0; text-indent: 0">Gross financing receivables, short-term</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">23,942</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">20,299</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_406_eus-gaap--NotesAndLoansReceivableGrossNoncurrent_iI_pn3n3_maNALRNzNAq_z0v3jHz82vE8" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Gross financing receivables, long-term</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">32,076</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">29,763</td><td style="text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--AllowanceForDoubtfulAccountsReceivable_iNI_pn3n3_di_msNALRNzNAq_zMRRw2a5Vbb7" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Allowance for doubtful accounts</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(2,959</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(3,381</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_40F_ecustom--NotesAndLoansReceivableNet_iI_pn3n3_mtNALRNzNAq_z7iUN3xOV8c5" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Net financing receivables</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">53,059</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">46,681</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8AA_zXG7ljguBSI3" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Total financing receivables, net were $53.1 million and $46.7 million at December 31, 2019 and December 31, 2018, respectively. Financing receivables are generally charged-off when deemed uncollectable or when <span id="xdx_90D_ecustom--FinancingReceivableNumberOfDaysElapsedToBeChargedOff_dtD_c20190101__20191231_zOPNXoX5VHO2" title="Number of days to elapse for financing receivables to be charged-off">180</span> days have elapsed since the date of the last full contractual payment. The Company’s charge-off policy has been consistently applied during the periods reported. Management considers the charge-off policy when evaluating the appropriateness of the allowance for doubtful accounts. Gross charge-offs as a percentage of average financing receivables were <span id="xdx_901_ecustom--FinancingReceivableChargeOffsAsPercentageOfAverageFinancingReceivables_pip0_dp_c20190101__20191231_zSpFYHm94t36" title="Charge-offs as a percentage of average financing receivables">5.0</span>% and <span id="xdx_908_ecustom--FinancingReceivableChargeOffsAsPercentageOfAverageFinancingReceivables_dp_c20180101__20181231_zwpS2q9BsNF6">3.8</span>% for the twelve months ended December 31, 2019 and December 31, 2018, respectively. Due to the low percentage of charge-off receivables and the high credit worthiness of the potential obligor, the entire Rollins, Inc. financing receivables portfolio has a low credit risk.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company offers <span id="xdx_909_ecustom--FinancingReceivableCashFinancingPeriod_dtD_c20190101__20191231_zF51PLTtRsFk" title="Number of days the Company offers cash financing to customers">90</span> days same-as-cash financing to some customers based on their credit worthiness. Interest is not recognized until the 91st day at which time it is recognized retrospectively back to the first day if the contract has not been paid in full. In certain circumstances, such as when delinquency is deemed to be of an administrative nature, accounts may still accrue interest when they reach <span id="xdx_90C_ecustom--PeriodOfPastDueLoansThatContinueToAccrueInterest_dtD_c20190101__20191231_zEYjHuhJ6Cp6" title="Period of past due loans that continue to accrue interest due to an administrative issue">180</span> days past due. As of December 31, 2019, there were seven accounts that were greater than 180 days past due, which have been fully reserved.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Included in financing receivables are notes receivable from franchise owners. The majority of these notes are low risk as the repurchase of these franchises is guaranteed by the Company’s wholly-owned subsidiary, Orkin Systems, LLC, and the repurchase price of the franchise is currently estimated and has historically been well above the receivable due from the franchise owner. Also included in notes receivables are franchise notes from other brands which are not guaranteed and do not have the same historical valuation.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">The carrying amount of notes receivable approximates fair value as the interest rates approximate market rates for these types of contracts. Long-Term Installment receivables, net were $30.8 million and $28.2 million at December 31, 2019 and 2018, respectively.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Rollins establishes an allowance for doubtful accounts to ensure financing receivables are not overstated due to uncollectability. The allowance balance is comprised of a general reserve, which is determined based on a percentage of the financing receivables balance, and a specific reserve, which is established for certain accounts with identified exposures, such as customer default, bankruptcy or other events, that make it unlikely that Rollins will recover its investment. The general reserve percentages are based on several factors, which include consideration of historical credit losses and portfolio delinquencies, trends in overall weighted-average risk rating of the portfolio and information derived from competitive benchmarking.</span></p> <p id="xdx_89C_eus-gaap--AllowanceForCreditLossesOnFinancingReceivablesTableTextBlock_zp5Hq1mAsEFl" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8BA_z1GtCONwjK0a">The allowance for doubtful accounts related to financing receivables</span> was as follows</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88C_ecustom--DisclosureFinancingReceivablesDetails2Abstract_pn3n3_zSlfSuf09rA2" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - FINANCING RECEIVABLES (Details 2)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="2" id="xdx_498_20190101__20191231_zvRxn7i23kPh" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_493_20180101__20181231_zWAsE1LBGxB3" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">At December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_40A_eus-gaap--FinancingReceivableAllowanceForCreditLosses_iS_pn3n3_zSj1SVwpyZsc" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; padding-left: 0; text-indent: 0">Balance, beginning of period</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">3,381</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">2,892</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_40C_eus-gaap--ProvisionForLoanLeaseAndOtherLosses_pn3n3_zt9CGcu7UUpi" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Additions to allowance</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">2,179</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">2,161</td><td style="text-align: left"> </td></tr> <tr id="xdx_406_ecustom--FinancingReceivableAllowanceForCreditLossesDeductionsNetOfRecoveries_pn3n3_zcpQfxu8ST2j" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Deductions, net of recoveries</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(2,601</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(1,672</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_401_eus-gaap--FinancingReceivableAllowanceForCreditLosses_iE_pn3n3_zc1Tj1n4c6Kb" style="vertical-align: bottom; background-color: White"> <td style="padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Balance, end of period</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">2,959</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">3,381</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8A2_zVNFVjRspXv3" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_893_eus-gaap--ScheduleOfFinancingReceivablesNonAccrualStatusTableTextBlock_zRw33N6PhBl1" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The following is a <span id="xdx_8BD_zsdtH0Qu76oe">summary of the past due financing receivables</span>:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88E_ecustom--DisclosureFinancingReceivablesDetails3Abstract_pn3n3_zVZEGELjU3Uj" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - FINANCING RECEIVABLES (Details 3)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">At December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; text-align: left; padding-left: 0; text-indent: 0">30-59 days past due</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_987_eus-gaap--FinancingReceivableRecordedInvestmentPastDue_iI_pn3n3_c20191231__us-gaap--FinancingReceivablesPeriodPastDueAxis__us-gaap--FinancingReceivables30To59DaysPastDueMember_z6ViwpKkGZea" style="width: 8%; font-weight: bold; text-align: right" title="Past due financing receivables">1,427</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_981_eus-gaap--FinancingReceivableRecordedInvestmentPastDue_iI_pn3n3_c20181231__us-gaap--FinancingReceivablesPeriodPastDueAxis__us-gaap--FinancingReceivables30To59DaysPastDueMember_zyKetpkGkoMe" style="width: 8%; text-align: right">1,566</td><td style="width: 1%; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">60-89 days past due</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_982_eus-gaap--FinancingReceivableRecordedInvestmentPastDue_iI_pn3n3_c20191231__us-gaap--FinancingReceivablesPeriodPastDueAxis__us-gaap--FinancingReceivables60To89DaysPastDueMember_z9NDbvIZnXFj" style="font-weight: bold; text-align: right">751</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_986_eus-gaap--FinancingReceivableRecordedInvestmentPastDue_iI_pn3n3_c20181231__us-gaap--FinancingReceivablesPeriodPastDueAxis__us-gaap--FinancingReceivables60To89DaysPastDueMember_zIpcwManUnki" style="text-align: right">777</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">90 days or more past due</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_980_eus-gaap--FinancingReceivableRecordedInvestmentPastDue_iI_pn3n3_c20191231__us-gaap--FinancingReceivablesPeriodPastDueAxis__us-gaap--FinancingReceivablesEqualToGreaterThan90DaysPastDueMember_zhtnMKIiLSx6" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">1,412</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_986_eus-gaap--FinancingReceivableRecordedInvestmentPastDue_iI_pn3n3_c20181231__us-gaap--FinancingReceivablesPeriodPastDueAxis__us-gaap--FinancingReceivablesEqualToGreaterThan90DaysPastDueMember_z1BZpGxs1AHf" style="border-bottom: Black 1pt solid; text-align: right">1,407</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Total</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td id="xdx_989_eus-gaap--FinancingReceivableRecordedInvestmentPastDue_iI_pn3n3_c20191231_zzEOio0rBco" style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right" title="Past due financing receivables">3,590</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td id="xdx_98F_eus-gaap--FinancingReceivableRecordedInvestmentPastDue_iI_pn3n3_c20181231_z7sDDflTJO6c" style="border-bottom: Black 2.5pt double; text-align: right">3,750</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8A7_zbbSx0JbMYj" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_899_ecustom--ScheduleOfPercentageOfFinancingReceivablesNonAccrualStatusTableTextBlock_zJBLBpFSkxzg" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt"><span style="font-size: 10pt">The following is a <span id="xdx_8B7_zbVNTmb57tq">summary of percentage of gross financing receivables</span>:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88C_ecustom--DisclosureFinancingReceivablesDetails4Abstract_pn3n3_z6QcsNbVCnk1" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - FINANCING RECEIVABLES (Details 4)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0"> </td><td> </td> <td colspan="2" id="xdx_494_20191231_zPZVsP2o57Bg" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_495_20181231_zoPOqag1tzz3" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0">At December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_402_ecustom--FinancingReceivablePercentageOfRecordedInvestmentCurrent_iI_pip0_dp_zbGvB0NNKRf7" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; padding-left: 0">Current</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 8%; font-weight: bold; text-align: right">93.7</td><td style="width: 1%; font-weight: bold; text-align: left">% </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left"> </td><td style="width: 8%; text-align: right">92.5</td><td style="width: 1%; text-align: left">%</td></tr> <tr id="xdx_402_ecustom--FinancingReceivablePercentageOfRecordedInvestment30To59DaysPastDue_iI_pip0_dp_zH12OJs86yG2" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0">30-59 days past due</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">2.5</td><td style="font-weight: bold; text-align: left">%</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">3.1</td><td style="text-align: left">%</td></tr> <tr id="xdx_40D_ecustom--FinancingReceivablePercentageOfRecordedInvestment60To89DaysPastDue_iI_pip0_dp_zsF5jiy9yDfl" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0">60-89 days past due</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">1.3</td><td style="font-weight: bold; text-align: left">%</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1.6</td><td style="text-align: left">%</td></tr> <tr id="xdx_405_ecustom--FinancingReceivablePercentageOfRecordedInvestmentEqualToGreaterThan90DaysPastDue_iI_pip0_dp_zzOHQP5KKvC5" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0">90 days or more past due</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">2.5</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">%</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">2.8</td><td style="padding-bottom: 1pt; text-align: left">%</td></tr> <tr id="xdx_401_ecustom--FinancingReceivablePercentageOfRecordedInvestmentPastDue_iI_pip0_dp_zyL2HTAlNYO3" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-bottom: 2.5pt; padding-left: 0">Total</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">100.0</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left">%</td><td style="padding-bottom: 2.5pt"> </td> <td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="border-bottom: Black 2.5pt double; text-align: right">100.0</td><td style="padding-bottom: 2.5pt; text-align: left">%</td></tr> </table> <p id="xdx_8A9_zRR8Cf8N780i" style="margin-top: 0; margin-bottom: 0"/> 1 <p id="xdx_89D_ecustom--ScheduleOfFinancingReceivableTableTextBlock_zHo7vuMVzcwg" style="display: none"><span id="xdx_8BB_z4HwtqDT4OB9">Schedule of financed receivables including installment receivable amounts which are due subsequent to one year</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt"/></p> 23942000 20299000 32076000 29763000 2959000 3381000 53059000 46681000 P180D 0.050 0.038 P90D P180D <p id="xdx_89C_eus-gaap--AllowanceForCreditLossesOnFinancingReceivablesTableTextBlock_zp5Hq1mAsEFl" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8BA_z1GtCONwjK0a">The allowance for doubtful accounts related to financing receivables</span> was as follows</span></p> 3381000 2892000 2179000 2161000 -2601000 -1672000 2959000 3381000 <p id="xdx_893_eus-gaap--ScheduleOfFinancingReceivablesNonAccrualStatusTableTextBlock_zRw33N6PhBl1" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The following is a <span id="xdx_8BD_zsdtH0Qu76oe">summary of the past due financing receivables</span>:</span></p> 1427000 1566000 751000 777000 1412000 1407000 3590000 3750000 <p id="xdx_899_ecustom--ScheduleOfPercentageOfFinancingReceivablesNonAccrualStatusTableTextBlock_zJBLBpFSkxzg" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt"><span style="font-size: 10pt">The following is a <span id="xdx_8B7_zbVNTmb57tq">summary of percentage of gross financing receivables</span>:</span></p> 0.937 0.925 0.025 0.031 0.013 0.016 0.025 0.028 1.000 1.000 <p id="xdx_80E_eus-gaap--PropertyPlantAndEquipmentDisclosureTextBlock_zv0EjerdKqef" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt"><span style="font-size: 10pt"><b>7.          <span id="xdx_82E_zz3havso1bh2">EQUIPMENT AND PROPERTY</span></b></span></p> <p id="xdx_897_eus-gaap--PropertyPlantAndEquipmentTextBlock_zp89fUXgSo3l" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt"><span style="font-size: 10pt"><span id="xdx_8B7_zTZk8hTp1YFb">Equipment and property are presented at cost less accumulated depreciation</span> and are detailed as follows:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt"/> <table cellpadding="0" cellspacing="0" id="xdx_88C_ecustom--DisclosureEquipmentAndPropertyDetailsAbstract_pn3n3_zCCsjghsFhDh" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EQUIPMENT AND PROPERTY (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_490_20191231_zMnLxyUMvmB4" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_49C_20181231_zB6Tuwb2Cxq4" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; padding-left: 0; text-indent: 0">Buildings</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_985_eus-gaap--PropertyPlantAndEquipmentGross_iI_pn3n3_c20191231__us-gaap--PropertyPlantAndEquipmentByTypeAxis__us-gaap--BuildingMember_zi3ZCWSyUJea" style="width: 8%; font-weight: bold; text-align: right" title="Gross equipment and property">95,525</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_981_eus-gaap--PropertyPlantAndEquipmentGross_iI_pn3n3_c20181231__us-gaap--PropertyPlantAndEquipmentByTypeAxis__us-gaap--BuildingMember_z02SHzKNhaAh" style="width: 8%; text-align: right">53,339</td><td style="width: 1%; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Operating equipment</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_988_eus-gaap--PropertyPlantAndEquipmentGross_iI_pn3n3_c20191231__us-gaap--PropertyPlantAndEquipmentByTypeAxis__us-gaap--EquipmentMember_zE1ZqL8Sp0Fk" style="font-weight: bold; text-align: right">120,826</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98C_eus-gaap--PropertyPlantAndEquipmentGross_iI_pn3n3_c20181231__us-gaap--PropertyPlantAndEquipmentByTypeAxis__us-gaap--EquipmentMember_z4uITpM45z0g" style="text-align: right">103,429</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Furniture and fixtures</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_98B_eus-gaap--PropertyPlantAndEquipmentGross_iI_pn3n3_c20191231__us-gaap--PropertyPlantAndEquipmentByTypeAxis__us-gaap--FurnitureAndFixturesMember_zDTwi4qiJKEj" style="font-weight: bold; text-align: right">19,579</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98C_eus-gaap--PropertyPlantAndEquipmentGross_iI_pn3n3_c20181231__us-gaap--PropertyPlantAndEquipmentByTypeAxis__us-gaap--FurnitureAndFixturesMember_zF4Vqt54TYSj" style="text-align: right">18,476</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Computer equipment and systems</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_98B_eus-gaap--PropertyPlantAndEquipmentGross_iI_pn3n3_c20191231__us-gaap--PropertyPlantAndEquipmentByTypeAxis__us-gaap--ComputerEquipmentMember_zFjT8rgjzxx6" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">193,795</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_989_eus-gaap--PropertyPlantAndEquipmentGross_iI_pn3n3_c20181231__us-gaap--PropertyPlantAndEquipmentByTypeAxis__us-gaap--ComputerEquipmentMember_zjPdVntnzwU2" style="border-bottom: Black 1pt solid; text-align: right">177,441</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 0; text-indent: 0"> </td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_980_eus-gaap--PropertyPlantAndEquipmentGross_iI_pn3n3_c20191231__us-gaap--PropertyPlantAndEquipmentByTypeAxis__custom--PlantAndEquipmentMember_zLnsylDEE7Z5" style="font-weight: bold; text-align: right">429,725</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_988_eus-gaap--PropertyPlantAndEquipmentGross_iI_pn3n3_c20181231__us-gaap--PropertyPlantAndEquipmentByTypeAxis__custom--PlantAndEquipmentMember_z5V1ogbhdS46" style="text-align: right">352,685</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Less: accumulated depreciation</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_986_eus-gaap--Depreciation_iN_pn3n3_di_c20190101__20191231__us-gaap--PropertyPlantAndEquipmentByTypeAxis__custom--PlantAndEquipmentMember_zIk3LiMcGZYa" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right" title="Less: Accumulated Depreciation">(267,370</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_988_eus-gaap--Depreciation_iN_pn3n3_di_c20180101__20181231__us-gaap--PropertyPlantAndEquipmentByTypeAxis__custom--PlantAndEquipmentMember_zQtCKbucC2Jc" style="border-bottom: Black 1pt solid; text-align: right">(240,320</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 0; text-indent: 0"> </td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_984_eus-gaap--PropertyPlantAndEquipmentNet_iI_pn3n3_c20191231__us-gaap--PropertyPlantAndEquipmentByTypeAxis__custom--PlantAndEquipmentMember_zcSHqlJKajwa" style="font-weight: bold; text-align: right" title="Net Property and Equipment">162,355</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_982_eus-gaap--PropertyPlantAndEquipmentNet_iI_pn3n3_c20181231__us-gaap--PropertyPlantAndEquipmentByTypeAxis__custom--PlantAndEquipmentMember_zvnXMHbl6bUl" style="text-align: right">112,365</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="padding-bottom: 1pt; padding-left: 0; text-indent: 0">Land</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_986_eus-gaap--PropertyPlantAndEquipmentGross_iI_pn3n3_c20191231__us-gaap--PropertyPlantAndEquipmentByTypeAxis__us-gaap--LandMember_z3cqSNNrAMH1" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">33,178</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_981_eus-gaap--PropertyPlantAndEquipmentGross_iI_pn3n3_c20181231__us-gaap--PropertyPlantAndEquipmentByTypeAxis__us-gaap--LandMember_zXqI8MP75Zv9" style="border-bottom: Black 1pt solid; text-align: right">24,520</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_40A_eus-gaap--PropertyPlantAndEquipmentNet_iI_pn3n3_zLp95vCgj4ol" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Net equipment and property</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">195,533</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">136,885</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8AF_zYAvtzSUaVLe" style="margin-top: 0; margin-bottom: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt"><span style="font-size: 10pt">Included in equipment and property, net at December 31, 2019 and 2018, are fixed assets held in foreign countries of $<span id="xdx_90A_ecustom--FixedAssets_iI_pn3n3_dm_c20191231__srt--StatementGeographicalAxis__custom--ForeignCountriesMember_zfc93XwbBZ4j" title="Fixed Assets held in Foreign Countries">7.7</span> million, and $<span id="xdx_90A_ecustom--FixedAssets_iI_pn3n3_dm_c20181231__srt--StatementGeographicalAxis__custom--ForeignCountriesMember_zOOoD6KmjgAa">7.6</span> million, respectively.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Total depreciation expense was approximately $36.6 million in 2019, $30.4 million in 2018 and $27.4 million in 2017.</span></p> <p id="xdx_897_eus-gaap--PropertyPlantAndEquipmentTextBlock_zp89fUXgSo3l" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt"><span style="font-size: 10pt"><span id="xdx_8B7_zTZk8hTp1YFb">Equipment and property are presented at cost less accumulated depreciation</span> and are detailed as follows:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt"/> 95525000 53339000 120826000 103429000 19579000 18476000 193795000 177441000 429725000 352685000 267370000 240320000 162355000 112365000 33178000 24520000 195533000 136885000 7700000 7600000 <p id="xdx_80A_eus-gaap--FairValueDisclosuresTextBlock_zQkNpWlprtwa" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b>8.          <span id="xdx_823_zcsVkLAPvS31">FAIR VALUE MEASUREMENT</span></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company’s financial instruments consist of cash and cash equivalents, short-term investments, trade and notes receivables, accounts payable, and other short-term liabilities. The carrying amounts of these financial instruments approximate their fair values. The Company has financial instruments related to its defined benefit pension plan and deferred compensation plan detailed in Note 16.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The fair value hierarchy has three levels based on the reliability of the inputs used to determine fair value. Level 1 refers to fair values determined based on quoted prices in active markets for identical assets. Level 2 refers to fair values estimated using significant other observable inputs, and Level 3 includes fair values estimated using significant non-observable inputs.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">At December 31, 2019 and 2018 respectively, the Company had $49.1 million and $30.9 million of acquisition holdback and earnout liabilities with the former owners of acquired companies. The earnout liabilities were discounted to reflect the expected probability of payout, and both earnout and holdback liabilities were discounted to their net present value on the Company’s books and are considered level 3 liabilities.</span></p> <p id="xdx_89C_eus-gaap--FairValueAssetsMeasuredOnRecurringBasisUnobservableInputReconciliationTextBlock_zF7HYXEusYe2" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The table below presents a summary of the changes in fair value for these liabilities.</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88E_ecustom--DisclosureFairValueMeasurementDetailsAbstract_pn3n3_zngnWu5kEA29" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - FAIR VALUE MEASUREMENT (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td style="text-align: left"> </td><td id="xdx_491_20180101__20181231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member__us-gaap--FairValueByLiabilityClassAxis__us-gaap--LiabilityMember_z0hKztanmqrf" style="text-align: center"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_402_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities_iS_pn3n3_zYJ9dixdGHp1" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 87%; text-align: left; padding-left: 0; text-indent: 0">Acquisition holdback and earnout liabilities at December 31, 2017</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">28,848</td><td style="width: 1%; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_400_ecustom--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilitiesEarnout_pn3n3_zbDLzIizWqo6" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">New acquisitions and revaluations</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">15,124</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_409_eus-gaap--PaymentsForLoans_iN_pn3n3_di_zZn7iy0wgRth" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 8.65pt; text-indent: 0">Payouts</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(13,193</td><td style="font-weight: bold; text-align: left">)</td></tr> <tr id="xdx_402_ecustom--InterestOnOutstandingLiabilities_pn3n3_zxvZK52MesB8" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Interest on outstanding liabilities</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">1,082</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_403_ecustom--ChargeOffsetForfeitAndOther_pn3n3_zowtBm0GKya" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: 0">Charge offset, forfeit and other</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(935</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td></tr> <tr id="xdx_40D_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities_iE_pn3n3_zqGgCqHBnf5l" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Acquisition holdback and earnout liabilities at December 31, 2018</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">30,926</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0; width: 87%"/><td style="font-weight: bold; width: 3%"/> <td style="font-weight: bold; text-align: left; width: 1%"/><td id="xdx_49F_20190101__20191231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member__us-gaap--FairValueByLiabilityClassAxis__us-gaap--LiabilityMember_zdzXgPB7Gsxe" style="font-weight: bold; text-align: center; width: 8%"/><td style="font-weight: bold; text-align: left; width: 1%"/></tr> <tr id="xdx_400_ecustom--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilitiesEarnout_pn3n3_zNCESp7Z8nK3" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">New acquisitions and revaluations</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">34,003</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_40C_eus-gaap--PaymentsForLoans_iN_pn3n3_di_z9c8Zx2Fv9Ih" style="vertical-align: bottom; background-color: White"> <td style="padding-left: 8.65pt; text-indent: 0">Payouts</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(15,994</td><td style="font-weight: bold; text-align: left">)</td></tr> <tr id="xdx_402_ecustom--InterestOnOutstandingLiabilities_pn3n3_zxDynC9YzH4d" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Interest on outstanding liabilities</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">1,973</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_403_ecustom--ChargeOffsetForfeitAndOther_pn3n3_zTrI4qtI69t9" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: 0">Charge offset, forfeit and other</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(1,776</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td></tr> <tr id="xdx_407_eus-gaap--BusinessCombinationRecognizedIdentifiableAssetsAcquiredAndLiabilitiesAssumedLiabilities_iE_pn3n3_zv1p3Kl5lRRg" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Acquisition holdback and earnout liabilities at December 31, 2019</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">49,132</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: right; padding-left: 0; text-indent: 0"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> </table> <p id="xdx_8A3_z9wHGcQyvkla" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_89C_eus-gaap--FairValueAssetsMeasuredOnRecurringBasisUnobservableInputReconciliationTextBlock_zF7HYXEusYe2" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The table below presents a summary of the changes in fair value for these liabilities.</span></p> 28848000 15124000 13193000 1082000 -935000 30926000 34003000 15994000 1973000 -1776000 49132000 <p id="xdx_80B_eus-gaap--GoodwillDisclosureTextBlock_z5HISvnCkAEf" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><b>9.         <span id="xdx_827_zDXi77TNzYq1">GOODWILL</span></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt">Goodwill represents the excess of the purchase price over the fair value of net assets of businesses acquired. The carrying amount of goodwill was $572.8 million at December 31, 2019 and $368.5 million as of December 31, 2018. Goodwill increased for the year ended December 31, 2019 due to acquisitions and currency conversion of foreign goodwill. The carrying amount of goodwill in foreign countries was $<span id="xdx_902_ecustom--GoodwillCarryingAmountInForeignCountries_iI_pn3n3_dm_c20191231_zGYtt1TOzeXk" title="Carrying amount of goodwill in foreign countries">55.8</span> million as of December 31, 2019 and $<span id="xdx_902_ecustom--GoodwillCarryingAmountInForeignCountries_iI_pn3n3_dm_c20181231_zceVi9RBRoac" title="Carrying amount of goodwill in foreign countries">54.9</span> million as of December 31, 2018.</span></p> <p id="xdx_897_eus-gaap--ScheduleOfGoodwillTextBlock_zFHuU1aFnPJ3" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8BF_zRJMTAOme9uj">The changes in the carrying amount of goodwill </span>for the twelve months ended December 31, 2019 and 2018 were as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88B_ecustom--DisclosureGoodwillDetailsAbstract_pn3n3_zC6yF1q3RfG6" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - GOODWILL (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td style="text-align: left"> </td><td id="xdx_492_20180101__20181231_zLSqhrFGAX3f" style="text-align: center"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_40F_eus-gaap--Goodwill_iS_pn3n3_zNsuf20tfkL3" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 87%; padding-left: 0; text-indent: 0">Goodwill at December 31, 2017</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">346,514</td><td style="width: 1%; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_406_eus-gaap--GoodwillAcquiredDuringPeriod_pn3n3_zJwvADUPSVOl" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Goodwill acquired</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">25,605</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_40D_eus-gaap--GoodwillForeignCurrencyTranslationGainLoss_pn3n3_zTB0CMCZkIH7" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Goodwill adjustments due to currency translation</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(3,638</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td></tr> <tr id="xdx_40C_eus-gaap--Goodwill_iE_pn3n3_zK4vrnJk6lmc" style="vertical-align: bottom; background-color: White"> <td style="padding-left: 0; text-indent: 0">Goodwill at December 31, 2018</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">368,481</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0; width: 87%"/><td style="font-weight: bold; width: 3%"/> <td style="font-weight: bold; text-align: left; width: 1%"/><td id="xdx_496_20190101__20191231_zUseo1P8PHmk" style="font-weight: bold; text-align: center; width: 8%"/><td style="font-weight: bold; text-align: left; width: 1%"/></tr> <tr id="xdx_408_eus-gaap--GoodwillAcquiredDuringPeriod_zmgMBjSTMgMa" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Goodwill acquired</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">204,162</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--GoodwillForeignCurrencyTranslationGainLoss_zbtOjAYSzW1k" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Goodwill adjustments due to currency translation</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">204</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_40F_eus-gaap--Goodwill_iE_pn3n3_zwE7kmseWBv" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Goodwill at December 31, 2019</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">572,847</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td></tr> </table> <p id="xdx_8A7_zG2scogpEdO4" style="margin-top: 0; margin-bottom: 0"/> 55800000 54900000 <p id="xdx_897_eus-gaap--ScheduleOfGoodwillTextBlock_zFHuU1aFnPJ3" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8BF_zRJMTAOme9uj">The changes in the carrying amount of goodwill </span>for the twelve months ended December 31, 2019 and 2018 were as follows:</span></p> 346514000 25605000 -3638000 368481000 204162000 204000 572847000 <p id="xdx_806_eus-gaap--IntangibleAssetsDisclosureTextBlock_z4TK7m2OHbDd" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><b>10.           <span id="xdx_82F_zTiny37uqaTc">CUSTOMER CONTRACTS, TRADENAMES AND TRADEMARKS, AND OTHER INTANGIBLE ASSETS</span></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Customer contracts are amortized on a straight-line basis over the period of the agreements, as straight-line best approximates the ratio that current revenues bear to the total of current and anticipated revenues, based on the estimated lives of the assets. In accordance with the FASB ASC Topic 350 “Intangibles - Goodwill and other”, the expected lives of customer contracts were reviewed, and it was determined that customer contracts should be amortized over a life of <span id="xdx_90B_eus-gaap--FiniteLivedIntangibleAssetUsefulLife_pip0_dtY_c20190101__20191231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember__srt--RangeAxis__srt--MinimumMember_zIBHBinGRi6f">7</span> to <span id="xdx_901_eus-gaap--FiniteLivedIntangibleAssetUsefulLife_pip0_dtY_c20190101__20191231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember__srt--RangeAxis__srt--MaximumMember_zIUnQe5Ux2e3">20</span> years dependent upon customer type.</span></p> <p id="xdx_896_ecustom--ScheduleOfCustomerContractsFiniteLivedIntangibleAssetsTextBlock_z4pmbzmPR0Uh" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8BA_z3JboZCqG2Xk">carrying amount and accumulated amortization for customer contracts </span>were as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88A_ecustom--DisclosureCustomerContractsTradenamesAndTrademarksAndOtherIntangibleAssetsDetailsAbstract_pn3n3_z3XgaQGaF7Gi" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - CUSTOMER CONTRACTS, TRADENAMES AND TRADEMARKS, AND OTHER INTANGIBLE ASSETS (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="2" id="xdx_49D_20191231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember_zQLDUZJlphOg" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_493_20181231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember_zZMqOJEbjy1k" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_40E_eus-gaap--FiniteLivedIntangibleAssetsGross_iI_pn3n3_zrS9RGQyXu21" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; text-align: left; padding-left: 0; text-indent: 0">Customer contracts</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">470,781</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">339,864</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--FiniteLivedIntangibleAssetsAccumulatedAmortization_iI_pn3n3_zmJjPVCnzuKb" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Less: accumulated amortization</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(197,061</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(161,789</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_40D_eus-gaap--FiniteLivedIntangibleAssetsNet_iI_pn3n3_zVIwJq117dW1" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Customer contracts, net</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">273,720</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">178,075</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8A7_zEVFVsYGRAlg" style="margin-top: 0; margin-bottom: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt"><span style="font-size: 10pt">The carrying amount of customer contracts in foreign countries was $<span id="xdx_90B_eus-gaap--FiniteLivedIntangibleAssetsNet_iI_pn3n3_dm_c20191231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zQaNnubjHLTl">33.5</span> million as of December 31, 2019 and $<span id="xdx_903_eus-gaap--FiniteLivedIntangibleAssetsNet_iI_pn3n3_dm_c20181231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--CustomerContractsMember__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zjJ6IskLwFT3">37.1</span> million as of December 31, 2018.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Trademarks and tradenames are amortized on a straight-line basis over the period of its useful life. The Company has determined the assets have useful lives between <span id="xdx_901_eus-gaap--FiniteLivedIntangibleAssetUsefulLife_pip0_dtY_c20190101__20191231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember__srt--RangeAxis__srt--MinimumMember_zewYrJAh7Im4">7</span> and <span id="xdx_903_eus-gaap--FiniteLivedIntangibleAssetUsefulLife_dtY_c20190101__20191231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember__srt--RangeAxis__srt--MaximumMember_zOo2nIxoSX54">20</span> years with non-amortizable, indefinite lived tradenames of $94.5 million and $40.5 million as of December 31, 2019 and 2018, respectively.</span></p> <p id="xdx_892_ecustom--ScheduleOfOtherFiniteLivedAndIndefiniteLivedIntangibleAssetsTableTextBlock_zYibL9mur1og" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8BF_zb9Szu6MsqR2">carrying amount and accumulated amortization for trademarks and tradenames</span> were as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88B_ecustom--DisclosureCustomerContractsTradenamesAndTrademarksAndOtherIntangibleAssetsDetails2Abstract_pn3n3_zSSmbhjTVAul" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - CUSTOMER CONTRACTS, TRADENAMES AND TRADEMARKS, AND OTHER INTANGIBLE ASSETS (Details 2)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="2" id="xdx_498_20191231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember_zKPfAiLAdss1" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_495_20181231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember_zTyjSqhvDmQ1" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_402_eus-gaap--IntangibleAssetsNetExcludingGoodwill_iI_pn3n3_zGrSazUNu891" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; text-align: left; padding-left: 0; text-indent: 0">Trademarks and tradenames</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">107,579</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">58,471</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_40F_eus-gaap--FiniteLivedIntangibleAssetsAccumulatedAmortization_iI_pn3n3_zioI8mLDOYZk" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Less: accumulated amortization</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(5,040</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(4,331</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_407_eus-gaap--FiniteLivedTrademarksGross_iI_pn3n3_zWfp7AMfa3Bb" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Trademarks and tradenames, net</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">102,539</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">54,140</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8A3_zgbJ9qmpxprb" style="margin-top: 0; margin-bottom: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The carrying amount of trademarks and tradenames in foreign countries was $<span id="xdx_902_eus-gaap--FiniteLivedIntangibleAssetsNet_iI_pn3n3_dm_c20191231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zDMCZb8NLP8d">3.4</span> million as of December 31, 2019 and $<span id="xdx_90C_eus-gaap--FiniteLivedIntangibleAssetsNet_iI_pn3n3_dm_c20181231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--TrademarksAndTradeNamesMember__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zpjpS4yBdKNg">3.7</span> million as of December 31, 2018.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Other intangible assets include non-compete agreements and patents. Non-compete agreements are amortized on a straight-line basis over periods ranging from <span id="xdx_90C_eus-gaap--FiniteLivedIntangibleAssetUsefulLife_pip0_dtY_c20190101__20191231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__custom--IntangibleAssetsExcludingGoodwillAndCustomerContractsMember__srt--RangeAxis__srt--MinimumMember_zBQul3tzJO3b">3</span> to <span id="xdx_90A_eus-gaap--FiniteLivedIntangibleAssetUsefulLife_pip0_dtY_c20190101__20191231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__custom--IntangibleAssetsExcludingGoodwillAndCustomerContractsMember__srt--RangeAxis__srt--MaximumMember_z2ZIQVVbhP92">20</span> years and patents are amortized on a straight-line basis over <span id="xdx_905_eus-gaap--FiniteLivedIntangibleAssetUsefulLife_pip0_dtY_c20190101__20191231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__us-gaap--PatentsMember_zSG4nYap8nE">15</span> years.</span></p> <p id="xdx_89E_ecustom--ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassTableTextBlock_z7VWbJOgjhdk" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8BF_zUABdvciIuD7">carrying amount and accumulated amortization for other intangible assets</span> were as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_880_ecustom--DisclosureCustomerContractsTradenamesAndTrademarksAndOtherIntangibleAssetsDetails3Abstract_z35uKoHPXl7c" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - CUSTOMER CONTRACTS, TRADENAMES AND TRADEMARKS, AND OTHER INTANGIBLE ASSETS (Details 3)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="2" id="xdx_490_20191231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__custom--IntangibleAssetsExcludingGoodwillAndCustomerContractsMember_zqKb51MK9mXh" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_497_20181231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__custom--IntangibleAssetsExcludingGoodwillAndCustomerContractsMember_z6osve85RTS1" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: justify; padding-bottom: 1pt; padding-left: 0; text-indent: 0">December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_408_ecustom--FiniteAndIndefiniteLivedIntangibleAssetsExcludingGoodwillAndCustomerContractsNet_iI_pn3n3_z4ApolaNspd1" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; text-align: left; padding-left: 0; text-indent: 0">Other intangible assets</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">22,023</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">22,742</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--FiniteLivedIntangibleAssetsAccumulatedAmortization_iI_pn3n3_zwRjpqG6MFb2" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Less: accumulated amortization</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(11,498</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(11,699</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_40D_eus-gaap--IntangibleAssetsNetExcludingGoodwill_iI_pn3n3_zk8E8uL5RQK6" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Other intangible assets, net</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">10,525</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">11,043</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8A6_z7lifAmYyU35" style="margin-top: 0; margin-bottom: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt"><span style="font-size: 10pt">The carrying amount of other intangible assets in foreign countries was $<span id="xdx_90B_eus-gaap--FiniteLivedIntangibleAssetsNet_iI_pn3n3_dm_c20191231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__custom--IntangibleAssetsExcludingGoodwillAndCustomerContractsMember__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zFNyACKslRO2">1.2</span> million as of December 31, 2019 and $<span id="xdx_903_eus-gaap--FiniteLivedIntangibleAssetsNet_iI_pn3n3_dm_c20181231__us-gaap--FiniteLivedIntangibleAssetsByMajorClassAxis__custom--IntangibleAssetsExcludingGoodwillAndCustomerContractsMember__srt--StatementGeographicalAxis__us-gaap--NonUsMember_zUU7LBYyKz8g">1.6</span> million as of December 31, 2018.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Included in the table above are non-amortizable, indefinite lived Internet domain names of $2.2 million at December 31, 2019 and 2018, respectively.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Total amortization expense was approximately $<span id="xdx_904_eus-gaap--AmortizationOfIntangibleAssets_pn3n3_dm_c20190101__20191231_z2ZVDB7JIbta" title="Amortization Expenses">44.5</span> million in 2019, $<span id="xdx_90C_eus-gaap--AmortizationOfIntangibleAssets_pn3n3_dm_c20180101__20181231_zjxrlJGJSzyd">36.4</span> million in 2018 and $<span id="xdx_90C_eus-gaap--AmortizationOfIntangibleAssets_pn3n3_dm_c20170101__20171231_zMnfMoe8T503">29.2</span> million in 2017.</span></p> <p id="xdx_89B_eus-gaap--ScheduleofFiniteLivedIntangibleAssetsFutureAmortizationExpenseTableTextBlock_zDkBkGmMYxQ1" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8B6_z4MRyin1EcI6">Estimated amortization expense for the existing carrying amount of customer contracts and other intangible assets</span> for each of the five succeeding fiscal years are as follows:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"/> <table cellpadding="0" cellspacing="0" id="xdx_881_ecustom--DisclosureCustomerContractsTradenamesAndTrademarksAndOtherIntangibleAssetsDetails4Abstract_pn3n3_zYiexR4dLtF2" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - CUSTOMER CONTRACTS, TRADENAMES AND TRADEMARKS, AND OTHER INTANGIBLE ASSETS (Details 4)"> <tr style="vertical-align: bottom"> <td style="text-align: left">(in thousands)</td><td> </td> <td colspan="2" id="xdx_496_20191231_zdvjwn0zS4G2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_403_eus-gaap--FiniteLivedIntangibleAssetsAmortizationExpenseNextTwelveMonths_iI_pn3n3_zET7HibflNNj" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 87%; text-align: left; padding-left: 1.5pt">2020</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">44,850</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_400_eus-gaap--FiniteLivedIntangibleAssetsAmortizationExpenseYearTwo_iI_pn3n3_zy8D6Chx9zk8" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 1.5pt">2021</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">42,638</td><td style="text-align: left"> </td></tr> <tr id="xdx_40A_eus-gaap--FiniteLivedIntangibleAssetsAmortizationExpenseYearThree_iI_pn3n3_zO7PVy8YgSIc" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 1.5pt">2022</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">41,086</td><td style="text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--FiniteLivedIntangibleAssetsAmortizationExpenseYearFour_iI_pn3n3_zkX1q6SKiSF" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 1.5pt">2023</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">36,451</td><td style="text-align: left"> </td></tr> <tr id="xdx_40D_eus-gaap--FiniteLivedIntangibleAssetsAmortizationExpenseYearFive_iI_pn3n3_zgJLUd6jJn03" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 1.5pt">2024</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">31,460</td><td style="text-align: left"> </td></tr> </table> <p id="xdx_8A0_zvuYb0r6i931" style="margin-top: 0; margin-bottom: 0"/> P7Y P20Y <p id="xdx_896_ecustom--ScheduleOfCustomerContractsFiniteLivedIntangibleAssetsTextBlock_z4pmbzmPR0Uh" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8BA_z3JboZCqG2Xk">carrying amount and accumulated amortization for customer contracts </span>were as follows:</span></p> 470781000 339864000 -197061000 -161789000 273720000 178075000 33500000 37100000 P7Y P20Y <p id="xdx_892_ecustom--ScheduleOfOtherFiniteLivedAndIndefiniteLivedIntangibleAssetsTableTextBlock_zYibL9mur1og" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8BF_zb9Szu6MsqR2">carrying amount and accumulated amortization for trademarks and tradenames</span> were as follows:</span></p> 107579000 58471000 -5040000 -4331000 102539000 54140000 3400000 3700000 P3Y P20Y P15Y <p id="xdx_89E_ecustom--ScheduleOfFiniteLivedAndIndefiniteLivedIntangibleAssetsByMajorClassTableTextBlock_z7VWbJOgjhdk" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8BF_zUABdvciIuD7">carrying amount and accumulated amortization for other intangible assets</span> were as follows:</span></p> 22023000 22742000 -11498000 -11699000 10525000 11043000 44500000 36400000 29200000 <p id="xdx_89B_eus-gaap--ScheduleofFiniteLivedIntangibleAssetsFutureAmortizationExpenseTableTextBlock_zDkBkGmMYxQ1" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8B6_z4MRyin1EcI6">Estimated amortization expense for the existing carrying amount of customer contracts and other intangible assets</span> for each of the five succeeding fiscal years are as follows:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"/> 44850000 42638000 41086000 36451000 31460000 <p id="xdx_802_eus-gaap--DerivativeInstrumentsAndHedgingActivitiesDisclosureTextBlock_zMC4zDsvVS0d" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt"><span style="font-size: 10pt"><b>11.          <span id="xdx_825_zQaPUXxjiRol">DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES</span></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt"><span style="font-size: 10pt"><b>Risk Management Objective of Using Derivatives</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company is exposed to certain interest rate risks on our outstanding debt and foreign currency risks arising from our international business operations and global economic conditions. The Company enters into certain derivative financial instruments to lock in certain interest rates, as well as to protect the value or fix the amount of certain obligations in terms of its functional currency, the U.S. dollar.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b>Cash Flow Hedges of Interest Rate Risk</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company uses interest rate swap arrangements to manage or hedge its interest rate risk. Notwithstanding the terms of the swaps, the Company is ultimately obligated for all amounts due and payable under the Revolving Commitment and the Term Loan (“Credit Facility”). The Company does not use such instruments for speculative or trading purposes.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">On June 19, 2019, the Company entered into a floating-to-fixed interest rate swap for an aggregate notional amount of $80.0 million in order to hedge a portion of the Company’s floating rate indebtedness under the Credit Facility. The Company designated the swap as a cash flow hedge. The swap requires us to pay a fixed rate of 1.94% per annum on the notional amount. The cash flows from the swap began June 30, 2019 and ends on December 31, 2021. As of December 31, 2019, $0.3  million had been recorded as an Accumulated Loss in Other Comprehensive Income (“AOCI”). Realized gains and losses in connection with each required interest payment are reclassified from AOCI to interest expense during the period of the cash flows. During 2019, $0.1  million was recorded as interest income to offset the floating rate interest expense on our Credit Facility. On a quarterly basis, management evaluates any swap agreement to determine its effectiveness or ineffectiveness and records the change in fair value as an adjustment to AOCI. Management intends that the swap remains effective. No swaps existed at December 31, 2018.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b>Hedges of Foreign Exchange Risk</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company is exposed to fluctuations in various foreign currencies against its functional currency, the US dollar. We use foreign currency derivatives, specifically vanilla foreign currency forward contracts (“FX Forwards”), to manage our exposure to fluctuations in the USD-CAD and AUD-USD exchange rates. FX Forwards involve fixing the foreign currency exchange rate for delivery of a specified amount of foreign currency on a specified date. The FX Forwards are typically settled in US dollars for their fair value at or close to their settlement date. We do not currently designate any of these FX Forwards under hedge accounting, but rather reflect the changes in fair value immediately in earnings. We do not use such instruments for speculative or trading purposes, but rather use them to manage our exposure to foreign exchange rates. Changes in the fair value of FX Forwards recorded in other income/expense and were equal to a net loss of $0.4  million for the twelve months ended December 31, 2019 and a net gain of $0.5  million in 2018. The fair value of the Company’s FX Forwards was recorded in Other Current Liabilities as a net obligation of $0.2 million at December 31, 2019 and in Other Assets of $0.1 million at December 31, 2018.</span></p> <p id="xdx_89D_eus-gaap--ScheduleOfDerivativeInstrumentsTextBlock_zkSYVOZ4NoSb" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">As of December 31, 2019, the <span id="xdx_8B6_zqaNU2MdFznl">Company had the following outstanding FX Forwards</span> (in thousands except for number of instruments):</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"> </p> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureDerivativeInstrumentsAndHedgingActivitiesDetailsAbstract_pn3n3_zSYhPHvXVxKj" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt">(in thousands except for number of instruments)</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_481_eus-gaap--DerivativeNumberOfInstrumentsHeld_iI_pip0_zcPnFXsfuAgg" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center"><b>Number of<br/> Instruments</b></td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_48A_ecustom--NonDesignatedDerivativeSellNotionalAmount_iI_pn3n3_zcXxQ2Ct8Gu3" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Sell<br/> Notional</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_48A_ecustom--NonDesignatedDerivativeBuyNotionalAmount_iI_pn3n3_zTYCoEoWidka" style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: center">Buy<br/> Notional</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 1.5pt">FX Forward Contracts</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_41A_20191231__us-gaap--DerivativeInstrumentRiskAxis__custom--SellAUDBuyUSDFwdContractMember_zwtsYxf5N459" style="vertical-align: bottom; background-color: White"> <td style="width: 61%; text-align: left; padding-left: 1.5pt">Sell AUD/Buy USD Fwd Contract</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left"><b>$</b></td><td style="width: 8%; text-align: right"><b>7</b></td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">1,050</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">726</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_414_20191231__us-gaap--DerivativeInstrumentRiskAxis__custom--SellCADBuyUSDFwdContractMember_zwAs8cVh8sm9" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 1.5pt">Sell CAD/Buy USD Fwd Contract</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><b>16</b></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">20,000</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">15,218</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_41E_20191231__us-gaap--HedgingDesignationAxis__us-gaap--NondesignatedMember_zukdKwtkDOg1" style="vertical-align: bottom; background-color: White"> <td style="padding-bottom: 2.5pt; padding-left: 1.5pt">Total</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left"><b>$</b></td><td style="border-bottom: Black 2.5pt double; text-align: right"><b>23</b></td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1342">—</span></td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">15,944</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: right; padding-left: 1.5pt"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><b> </b></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> </table> <p id="xdx_8A1_zYlwrgC3y18c" style="margin-top: 0; margin-bottom: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt"><span style="font-size: 10pt">The financial statement impact related to these derivative instruments was insignificant for the years ended December 31, 2019, 2018, and 2017.</span></p> <p id="xdx_89D_eus-gaap--ScheduleOfDerivativeInstrumentsTextBlock_zkSYVOZ4NoSb" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">As of December 31, 2019, the <span id="xdx_8B6_zqaNU2MdFznl">Company had the following outstanding FX Forwards</span> (in thousands except for number of instruments):</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"> </p> 7 1050000 726000 16 20000000 15218000 23 15944000 <p id="xdx_801_eus-gaap--IncomeTaxDisclosureTextBlock_zLSd8oUxJGs6" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><b>12.          <span id="xdx_82C_ziqoHruVJ382">INCOME TAXES</span></b></span></p> <p id="xdx_895_eus-gaap--ScheduleOfComponentsOfIncomeTaxExpenseBenefitTableTextBlock_zJCYwogT7c3c" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8B6_zsjuCgWMLj6">Company's income tax provision</span> consisted of the following:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_889_ecustom--DisclosureIncomeTaxesDetailsAbstract_pn3n3_zP7OGfr27jg7" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - INCOME TAXES (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">For the years ended December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_49B_20190101__20191231_zFbLt9dK1Tc5" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_49E_20180101__20181231_zyrqNCiciQz8" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_499_20170101__20171231_zE4qZbRQyNxb" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_40F_eus-gaap--CurrentIncomeTaxExpenseBenefitContinuingOperationsAbstract_iB_z1EiJiTskIxe" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 0; text-indent: 0">Current:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_402_eus-gaap--CurrentFederalTaxExpenseBenefit_maCzdm6_zSSAB2vHHlN9" style="vertical-align: bottom; background-color: White"> <td style="width: 61%; padding-left: 8.65pt; text-indent: 0">Federal</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">43,593</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">49,911</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">76,178</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--CurrentStateAndLocalTaxExpenseBenefit_maCzdm6_zgio3guETEa" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 8.65pt; text-indent: 0">State</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">15,337</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">13,602</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">13,406</td><td style="text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--CurrentForeignTaxExpenseBenefit_maCzdm6_zkQNQLHjrpxg" style="vertical-align: bottom; background-color: White"> <td style="padding-bottom: 1pt; padding-left: 8.65pt; text-indent: 0">Foreign</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">6,111</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">7,929</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">7,158</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_400_eus-gaap--CurrentIncomeTaxExpenseBenefit_iT_mtCzdm6_zQTeb4bXgiNg" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 17.3pt; text-indent: 0">Total current tax</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">65,041</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">71,442</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">96,742</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_401_eus-gaap--DeferredIncomeTaxExpenseBenefitContinuingOperationsAbstract_iB_zAK5NznS5Fq8" style="vertical-align: bottom; background-color: White"> <td style="padding-left: 0; text-indent: 0">Deferred:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--DeferredFederalIncomeTaxExpenseBenefit_maDITEBzvha_zlvNuliVYIJi" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 8.65pt; text-indent: 0">Federal</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(5,217</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">6,091</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">17,249</td><td style="text-align: left"> </td></tr> <tr id="xdx_40A_eus-gaap--DeferredStateAndLocalIncomeTaxExpenseBenefit_maDITEBzvha_zx9h7kRJCfOl" style="vertical-align: bottom; background-color: White"> <td style="padding-left: 8.65pt; text-indent: 0">State</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(1,518</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,957</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,610</td><td style="text-align: left"> </td></tr> <tr id="xdx_402_eus-gaap--DeferredForeignIncomeTaxExpenseBenefit_maDITEBzvha_z8njGR0l5aJ" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-bottom: 1pt; padding-left: 8.65pt; text-indent: 0">Foreign</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(493</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(420</td><td style="padding-bottom: 1pt; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(223</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_404_eus-gaap--DeferredIncomeTaxExpenseBenefit_iT_mtDITEBzvha_z5fhRpfS1zvb" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 17.3pt; text-indent: 0">Total deferred tax</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(7,228</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">7,628</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">18,636</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_406_eus-gaap--IncomeTaxExpenseBenefit_zjaqifTV4wBl" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Total income tax provision</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">57,813</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">79,070</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">115,378</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8AF_z1J6YaF1ZJC2" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_89E_eus-gaap--ScheduleOfEffectiveIncomeTaxRateReconciliationTableTextBlock_zDOuAjK9r0n9" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8BE_zXWBeRJ8Tje8">primary factors causing income tax expense to be different than the federal statutory rate</span> for 2019, 2018 and 2017 are as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_889_ecustom--DisclosureIncomeTaxesDetails2Abstract_pn3n3_zsBnN3UJYC1h" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - INCOME TAXES (Details 2)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">For the years ended December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_491_20190101__20191231_zQrlmXPUTFAj" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_49B_20180101__20181231_zW7VnYnezVQ6" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_498_20170101__20171231_z6LNh9YaCX17" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_406_eus-gaap--IncomeTaxReconciliationIncomeTaxExpenseBenefitAtFederalStatutoryIncomeTaxRate_maCzHNv_zYvjA8RlEoCi" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%; text-align: left; padding-left: 0; text-indent: 0">Income tax at statutory rate</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">54,845</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">65,254</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">103,075</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--IncomeTaxReconciliationStateAndLocalIncomeTaxes_maCzHNv_zXQRhZGAkFyj" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">State income tax expense (net of federal benefit)</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">10,182</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">12,984</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">9,979</td><td style="text-align: left"> </td></tr> <tr id="xdx_40F_eus-gaap--IncomeTaxReconciliationForeignIncomeTaxRateDifferential_maCzHNv_zFrkijvjC1U" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Foreign tax expense/(benefit)</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">933</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,186</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(1,613</td><td style="text-align: left">)</td></tr> <tr id="xdx_408_eus-gaap--IncomeTaxReconciliationTaxCreditsForeign_iN_di_zRGfVaDQegBk" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Foreign tax credit</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(242</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(234</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(221</td><td style="text-align: left">)</td></tr> <tr id="xdx_403_eus-gaap--EffectiveIncomeTaxRateReconciliationTaxCutsAndJobsActOf2017TransitionTaxOnAccumulatedForeignEarningsAmount_maCzHNv_z8KGx4db0J47" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Repatriation tax under TCJA</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(844</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,233</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">7,956</td><td style="text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--OtherComprehensiveIncomeFinalizationOfPensionAndNonPensionPostretirementPlanValuationTax_zz7t2K3FOiec" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Pension settlement</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(10,537</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1420">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1421">—</span></td><td style="text-align: left"> </td></tr> <tr id="xdx_403_eus-gaap--RestrictedStockExpense_iN_di_zvrZLdtv6AW6" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Restricted Stock Adjustment</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(2,973</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(4,420</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(4,064</td><td style="text-align: left">)</td></tr> <tr id="xdx_40F_eus-gaap--IncomeTaxReconciliationOtherAdjustments_maCzHNv_zLf39wbuqfFe" style="vertical-align: bottom; background-color: White"> <td style="padding-bottom: 1pt; padding-left: 8.65pt; text-indent: 0">Other</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">6,449</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">3,067</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">266</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--IncomeTaxExpenseBenefit_z2TCRf0bPKEh" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0pt; text-indent: 0">Total income tax provision</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">57,813</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">79,070</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">115,378</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8A2_zhTCxXoUpsuj" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Other includes the release of deferred tax liabilities, tax credits, valuation allowance, and other immaterial adjustments.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">On December 22, 2017 the Tax Cuts and Jobs Act (TCJA) was signed into law. The TCJA reduced the corporate tax rate from 35% to 21% and made numerous other tax law changes. In 2017, the SEC issued Staff Accounting Bulletin No. 118 which permitted the recording of provisional amounts related to the impact of the TCJA during a measurement period not to exceed one year. A provisional amount based on reasonable estimates was made with respect to the tax implications associated with the deemed repatriated earnings on foreign subsidiaries based on the initial analysis of the TCJA. Certain tax effects of the TCJA were recognized in the year ended December 31, 2017, resulting in the recording of $<span id="xdx_903_eus-gaap--TaxCutsAndJobsActOf2017IncompleteAccountingProvisionalIncomeTaxExpenseBenefit_pn3n3_dm_c20170101__20171231_zbNzAhrNafqi" title="TCJA, additional tax expense">11.6</span> million of additional tax expense. The additional tax of $11.6 million related to the following components: $<span id="xdx_90B_eus-gaap--TaxCutsAndJobsActOf2017IncompleteAccountingTransitionTaxForAccumulatedForeignEarningsProvisionalIncomeTaxExpense_pn3n3_dm_c20170101__20171231_zf0Dt7BVPqfl" title="TCJA, tax on deemed repatriated earnings of foreign subsidiaries">8.0</span> million related to the imposition of a tax on deemed repatriated earnings of foreign subsidiaries due to implementation of a territorial tax system, $<span id="xdx_909_eus-gaap--TaxCutsAndJobsActOf2017IncompleteAccountingChangeInTaxRateDeferredTaxAssetProvisionalIncomeTaxExpense_pn3n3_dm_c20170101__20171231_zToayAgMjy8a" title="TCJA, remeasurement of deferred tax assets">2.9</span> million related to re-measurement of deferred tax assets to the 21% tax rate, and $<span id="xdx_90E_eus-gaap--TaxCutsAndJobsActOf2017IncompleteAccountingChangeInTaxRateDeferredTaxLiabilityProvisionalIncomeTaxBenefit_pn3n3_dm_c20170101__20171231_zf5AYiKAYZ8b" title="TCJA, reductions in tax benefits on stock compensation">0.7</span> million related to reductions in tax benefits on stock compensation. During 2018, the Company completed the analysis of earnings and profits of foreign investments. This resulted in the recognition at year ended December 31, 2018 of an additional $1.2 million related to the imposition of a tax on deemed repatriated earnings of foreign subsidiaries. The Company has elected to include the global intangible low-taxed income (GILTI) as part of tax expense in the year incurred.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Provision for Income Taxes resulted in an effective tax rate of <span id="xdx_901_eus-gaap--EffectiveIncomeTaxRateReconciliationChangeInEnactedTaxRate_pip0_dp_c20190101__20191231_zycf2ncbqUza" title="Provision for Income Tax, effective rate">22.1</span>% on Income Before Income Taxes for the year ended December 31, 2019. The effective rate differs from the annual federal statutory rate primarily because of state and foreign income taxes and beneficial adjustments related to the pension settlement.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">For 2018 the effective tax rate was <span id="xdx_906_eus-gaap--EffectiveIncomeTaxRateReconciliationChangeInEnactedTaxRate_pip0_dp_c20180101__20181231_z19U48f6HJI7">25.4</span>%. The effective rate differs from the annual federal statutory rate primarily because of state and foreign income taxes, tax benefits associated with restricted stock and adjustments due to the TCJA.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">For 2017 the effective tax rate was <span id="xdx_907_eus-gaap--EffectiveIncomeTaxRateReconciliationChangeInEnactedTaxRate_pip0_dp_c20170101__20171231_zt9NqsP683Il">39.2</span>%. The effective income tax rate differs from the annual federal statutory tax rate primarily because of state and foreign income taxes, adjustments due to the TCJA partially offset by tax benefits associated with restricted stock, and the increase of available foreign tax credits.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">During 2019, 2018 and 2017, the Company paid income taxes of $75.8 million, $77.3 million and $90.7 million, respectively, net of refunds.</span></p> <p id="xdx_898_eus-gaap--ScheduleOfDeferredTaxAssetsAndLiabilitiesTableTextBlock_zXWtp3phJiOd" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Deferred income taxes reflect the net tax effects of the temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and income tax purposes. <span id="xdx_8B2_zusdC62UbMjg">Significant components of the Company's deferred tax assets and liabilities</span> at December 31, 2019 and 2018 are as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88E_ecustom--DisclosureIncomeTaxesDetails3Abstract_pn3n3_zAUiNovVl7fk" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - INCOME TAXES (Details 3)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_492_20191231_zXvsCSvX0MZ5" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_492_20181231_z1QXuiyr5u3g" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_408_eus-gaap--DeferredTaxAssetsNetAbstract_iB_zjNCLFWh0093" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Deferred tax assets:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAccruedLiabilities_iI_maCz6KD_zkNf5joNkV7b" style="vertical-align: bottom; background-color: White"> <td style="width: 74%; text-align: left; padding-left: 8.65pt; text-indent: 0">Termite accrual</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">786</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">812</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_40A_ecustom--DeferredTaxAssetsTaxDeferredExpenseInsuranceAndContingencies_iI_maCz6KD_zaAqXoApxZCa" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Insurance and contingencies</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">18,464</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">18,136</td><td style="text-align: left"> </td></tr> <tr id="xdx_40E_eus-gaap--DeferredTaxAssetsDeferredIncome_iI_maCz6KD_zabqnSiu2Dzh" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Unearned revenues</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">11,506</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">11,091</td><td style="text-align: left"> </td></tr> <tr id="xdx_403_ecustom--DeferredTaxAssetsTaxDeferredExpenseCompensationAndBenefitsOtherThanPension_iI_maCz6KD_zyHx8aN0obL" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Compensation and benefits</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">11,983</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">11,238</td><td style="text-align: left"> </td></tr> <tr id="xdx_40F_eus-gaap--DeferredTaxAssetsOperatingLossCarryforwards_iI_maCz6KD_zvPIG7xLZEgj" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">State and foreign operating loss carryforwards</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">3,939</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">5,346</td><td style="text-align: left"> </td></tr> <tr id="xdx_40A_eus-gaap--DeferredTaxAssetsTaxDeferredExpenseReservesAndAccrualsAllowanceForDoubtfulAccounts_iI_maCz6KD_zdTS1OK44oJ1" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Bad debt reserve</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">4,312</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">3,687</td><td style="text-align: left"> </td></tr> <tr id="xdx_40E_eus-gaap--DeferredTaxAssetsTaxCreditCarryforwardsForeign_iI_maCz6KD_zUYIcIztPCB1" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Foreign tax credit</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">3,972</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">6,664</td><td style="text-align: left"> </td></tr> <tr id="xdx_409_eus-gaap--DeferredTaxAssetsOther_iI_maCz6KD_zkWYqNQCqmE9" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 8.65pt; text-indent: 0">Other</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">2,439</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">2,060</td><td style="text-align: left"> </td></tr> <tr id="xdx_402_eus-gaap--DeferredTaxAssetsValuationAllowance_iNI_di_msCz6KD_zT2bumdeYB8b" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: 0">Valuation allowance</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(83</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(76</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_409_eus-gaap--DeferredTaxAssetsGross_iTI_mtCz6KD_maCzHH3_zGbXT2W7aGx4" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 17.3pt; text-indent: 0">Total deferred tax assets</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">57,318</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">58,958</td><td style="text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--DeferredTaxLiabilitiesAbstract_iB_zGaD2bpbZIeb" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Deferred tax liabilities:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--DeferredTaxLiabilitiesPropertyPlantAndEquipment_iNI_di_maCzRUF_zGaH0vL81QLi" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Depreciation and amortization</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(24,981</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(21,237</td><td style="text-align: left">)</td></tr> <tr id="xdx_402_ecustom--DeferredTaxLiabilitiesNetPensionLiability_iNI_di_maCzRUF_zGPsucb6zxHe" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Net pension liability</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(5,279</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(1,340</td><td style="text-align: left">)</td></tr> <tr id="xdx_409_eus-gaap--DeferredTaxLiabilitiesGoodwillAndIntangibleAssetsIntangibleAssets_iNI_di_maCzRUF_zaVgkgY0Cc17" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: 0">Intangibles and other</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(34,805</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(29,466</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_40D_eus-gaap--DeferredTaxLiabilities_iNTI_di_mtCzRUF_msCzHH3_zT67HXxJz9x7" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 17.3pt; text-indent: 0">Total deferred tax liabilities</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(65,065</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(52,043</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_404_eus-gaap--ComponentsOfDeferredTaxAssetsAndLiabilitiesAbstract_iB_zU6G7G5QdAA4" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Net deferred taxes</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="font-weight: bold; text-align: left"/><td style="font-weight: bold; text-align: right"/><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"/><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="text-align: left"/><td style="text-align: right"/><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--DeferredIncomeTaxAssetsNet_iI_pn3n3_zDaZaHY1fLh1" style="vertical-align: bottom; background-color: white"> <td style="text-align: left; padding-left: 17.3pt; text-indent: 0">Deferred tax assets</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left">$</td><td style="font-weight: bold; text-align: right">2,180</td><td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold"> </td> <td style="text-align: left">$</td><td style="text-align: right">6,915</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr id="xdx_402_eus-gaap--DeferredIncomeTaxLiabilitiesNet_iNI_pn3n3_di_zAVM7B1I2fWd" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 17.3pt; text-indent: 0">Deferred tax liabilities</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left">$</td><td style="font-weight: bold; text-align: right">(9,927</td><td style="font-weight: bold; text-align: left">)</td><td style="font-weight: bold"> </td> <td style="text-align: left">$</td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1506">—</span></td><td style="font-weight: bold; text-align: left"> </td></tr> </table> <p id="xdx_8A4_zCyWqeVdT4Oh" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_893_eus-gaap--SummaryOfValuationAllowanceTextBlock_z9LwkD6i4lmb" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt">Analysis of the valuation allowance:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_885_ecustom--DisclosureIncomeTaxesDetails4Abstract_pn3n3_zQnEqfanR615" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - INCOME TAXES (Details 4)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0">December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_497_20190101__20191231_zskfRu2OUYfk" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_498_20180101__20181231_zYWPorf1uLge" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_403_eus-gaap--DeferredTaxAssetsValuationAllowance_iS_zHtrU7CI58k3" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; text-align: left; padding-left: 0">Valuation allowance at beginning of year</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">76</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">24</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--ValuationAllowanceDeferredTaxAssetChangeInAmount_z0nRsEHys5zj" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt">Increase in valuation allowance</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">7</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">52</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_40C_eus-gaap--DeferredTaxAssetsValuationAllowance_iE_zohgDM1XQHVc" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 8.65pt">Valuation allowance at end of year</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">83</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">76</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8A9_zTOD4P7u0NK3" style="margin-top: 0; margin-bottom: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">As of December 31, 2019, the Company has net operating loss carryforwards for foreign and state income tax purposes of approximately $<span id="xdx_90B_eus-gaap--OperatingLossCarryforwards_iI_pn3n3_dm_c20191231__us-gaap--IncomeTaxAuthorityAxis__custom--StateAndLocalAndForeignJurisdictionMember_zFhD0lP4eqAb" title="Net operating loss carryforwards">85.3</span> million, which will be available to offset future taxable income. If not used, these carryforwards will expire between 2020 and 2032. Management believes that it is unlikely to be able to utilize approximately $<span id="xdx_909_eus-gaap--OperatingLossCarryforwards_iI_pn3n3_dm_c20191231__us-gaap--IncomeTaxAuthorityAxis__us-gaap--ForeignCountryMember_zx68DeA3292k">0.4</span> million of foreign net operating losses before they expire and has included a valuation allowance for the effect of these unrealizable operating loss carryforwards. The valuation allowance increased by $<span id="xdx_90A_ecustom--ValuationAllowanceNetOperatingLossCarryforwardIncreaseInAmount_iI_pn3n3_dm_c20191231__us-gaap--IncomeTaxAuthorityAxis__us-gaap--ForeignCountryMember_zi8qskYJHR8j" title="Increase in valuation allowance, net operating losses">0.04</span> million due to foreign net operating losses.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Earnings from continuing operations before income tax included foreign income of $<span id="xdx_902_eus-gaap--IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign_pn3n3_dm_c20190101__20191231_zaNE6jYkjpIc" title="Foreign earnings from continuing operations before income tax">26.7</span> million in 2019, $<span id="xdx_907_eus-gaap--IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign_pn3n3_dm_c20180101__20181231_ztUSiGSOiQW1">22.7</span> million in 2018 and $<span id="xdx_90B_eus-gaap--IncomeLossFromContinuingOperationsBeforeIncomeTaxesForeign_pn3n3_dm_c20170101__20171231_zoKE1sRNu8L5">22.1</span> million in 2017. The Company’s international business is expanding, and we intend to continue to grow the business in foreign markets in the future through reinvestment of foreign deposits and future earnings as well as acquisition of unrelated companies. Repatriation of cash from the Company’s foreign subsidiaries is not part of the Company’s current business plan.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The total amount of unrecognized tax benefits at December 31, 2019 that, if recognized, would affect the effective tax rate is $0.8 million.</span></p> <p id="xdx_89F_eus-gaap--SummaryOfIncomeTaxContingenciesTextBlock_zw2ZP774Utl9" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">A <span id="xdx_8BA_zi8s5G76fAc5">reconciliation of the beginning and ending amount of unrecognized tax benefits</span> is as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_883_ecustom--DisclosureIncomeTaxesDetails5Abstract_pn3n3_zLI9plffyI71" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - INCOME TAXES (Details 5)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_496_20190101__20191231_zRfmucX3gr7i" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_49F_20180101__20181231_zEcaMkjwlSP9" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_407_eus-gaap--UnrecognizedTaxBenefits_iS_zamGyAiqqsy9" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; text-align: left; padding-left: 0; text-indent: 0">Unrecognized tax benefits at beginning of year</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">2,554</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">3,148</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--UnrecognizedTaxBenefitsIncreasesResultingFromPriorPeriodTaxPositions_zSiqDwueTXU9" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Additions for tax positions of prior years</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">844</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1538">—</span></td><td style="text-align: left"> </td></tr> <tr id="xdx_406_eus-gaap--UnrecognizedTaxBenefitsDecreasesResultingFromPriorPeriodTaxPositions_iN_di_zwuCihTVhzsb" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: 0">Reductions for tax positions of prior years</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(2,554</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(594</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_40B_eus-gaap--UnrecognizedTaxBenefits_iE_zPCxP8Qrw3de" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Unrecognized tax benefits at end of year</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">844</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">2,554</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8A0_zJkvBvTGFmg7" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company and its subsidiaries are subject to U.S. federal income tax as well as income tax of multiple state and foreign jurisdictions. In addition, the Company has subsidiaries in various state and international jurisdictions that are currently under audit for years ranging from 2012 through 2018. With few exceptions, we are no longer subject to U.S. federal, state and local, or non-U.S., income tax examinations for years prior to 2012.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">It is reasonably possible that the amount of unrecognized tax benefits will decrease in the next 12 months.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company’s policy is to record interest and penalties related to income tax matters in income tax expense. Accrued interest and penalties were $<span id="xdx_907_eus-gaap--IncomeTaxExaminationPenaltiesAndInterestAccrued_iI_pn3n3_dm_c20191231_zyZU9SgUVuq" title="Accrued interest and penalties">0.03</span> million and $<span id="xdx_90E_eus-gaap--IncomeTaxExaminationPenaltiesAndInterestAccrued_iI_pn3n3_dm_c20181231_zK0k7SWY18Ob">1.0</span> million as of December 31, 2019 and 2018, respectively. During 2019 the Company recognized interest and penalties of $<span id="xdx_901_eus-gaap--IncomeTaxExaminationPenaltiesAndInterestExpense_pn3n3_dm_c20190101__20191231_zt3nrP4dmSt4" title="Interest and penalties">0.1</span> million.</span></p> <p id="xdx_895_eus-gaap--ScheduleOfComponentsOfIncomeTaxExpenseBenefitTableTextBlock_zJCYwogT7c3c" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8B6_zsjuCgWMLj6">Company's income tax provision</span> consisted of the following:</span></p> 43593000 49911000 76178000 15337000 13602000 13406000 6111000 7929000 7158000 65041000 71442000 96742000 -5217000 6091000 17249000 -1518000 1957000 1610000 -493000 -420000 -223000 -7228000 7628000 18636000 57813000 79070000 115378000 <p id="xdx_89E_eus-gaap--ScheduleOfEffectiveIncomeTaxRateReconciliationTableTextBlock_zDOuAjK9r0n9" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8BE_zXWBeRJ8Tje8">primary factors causing income tax expense to be different than the federal statutory rate</span> for 2019, 2018 and 2017 are as follows:</span></p> 54845000 65254000 103075000 10182000 12984000 9979000 933000 1186000 -1613000 242000 234000 221000 -844000 1233000 7956000 -10537000 2973000 4420000 4064000 6449000 3067000 266000 57813000 79070000 115378000 11600000 8000000.0 2900000 700000 0.221 0.254 0.392 <p id="xdx_898_eus-gaap--ScheduleOfDeferredTaxAssetsAndLiabilitiesTableTextBlock_zXWtp3phJiOd" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Deferred income taxes reflect the net tax effects of the temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and income tax purposes. <span id="xdx_8B2_zusdC62UbMjg">Significant components of the Company's deferred tax assets and liabilities</span> at December 31, 2019 and 2018 are as follows:</span></p> 786000 812000 18464000 18136000 11506000 11091000 11983000 11238000 3939000 5346000 4312000 3687000 3972000 6664000 2439000 2060000 83000 76000 57318000 58958000 24981000 21237000 5279000 1340000 34805000 29466000 65065000 52043000 2180000 6915000 9927000 <p id="xdx_893_eus-gaap--SummaryOfValuationAllowanceTextBlock_z9LwkD6i4lmb" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt">Analysis of the valuation allowance:</span></p> 76000 24000 7000 52000 83000 76000 85300000 400000 40000.00 26700000 22700000 22100000 <p id="xdx_89F_eus-gaap--SummaryOfIncomeTaxContingenciesTextBlock_zw2ZP774Utl9" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">A <span id="xdx_8BA_zi8s5G76fAc5">reconciliation of the beginning and ending amount of unrecognized tax benefits</span> is as follows:</span></p> 2554000 3148000 844000 2554000 594000 844000 2554000 30000.00 1000000.0 100000 <p id="xdx_807_eus-gaap--LossContingencyDisclosures_z9dlNYGjBUNd" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b>13.           <span id="xdx_82A_zpJFuKhi6k1g">ACCRUAL FOR TERMITE CONTRACTS</span></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">In accordance with the FASB ASC Topic 450 <i>“Contingencies,”</i> the Company maintains an accrual for termite claims representing the estimated costs of reapplications, repairs and associated labor and chemicals, settlements, awards and other costs relative to termite control services. Factors that may impact future cost include termiticide life expectancy and government regulation.</span></p> <p id="xdx_899_eus-gaap--ScheduleOfLossContingenciesByContingencyTextBlock_zQxt3ZIU5pL9" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">A <span id="xdx_8B2_zHI6n2ATL1xd">reconciliation of changes in the accrual for termite contracts</span> is as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_889_ecustom--DisclosureAccrualForTermiteContractsDetailsAbstract_pn3n3_zKkz0ECT8XRh" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - ACCRUAL FOR TERMITE CONTRACTS (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="2" id="xdx_497_20190101__20191231_zjuVsE3kvqa8" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_49E_20180101__20181231_z3cSyOxBHYw" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">At December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_40A_eus-gaap--LossContingencyAccrualAtCarryingValue_iS_pn3n3_zxkoNgxGdKr8" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; text-align: left; padding-left: 0; text-indent: 0">Accrual for termite claims at beginning of year</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">3,219</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">4,885</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--LossContingencyAccrualProvision_z5kNPYT24dwj" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Current year provision</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">3,014</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">2,392</td><td style="text-align: left"> </td></tr> <tr id="xdx_40D_eus-gaap--LossContingencyAccrualPayments_iN_di_z60iHi8ZZYaf" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: 0">Settlements, claims, and expenditures</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(3,094</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(4,058</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_40F_eus-gaap--LossContingencyAccrualAtCarryingValue_iE_pn3n3_zrE9eQEGRRgk" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Accrual for termite claims at end of year</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">3,139</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">3,219</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8AB_z3xsxj8Rb6R7" style="margin-top: 0; margin-bottom: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The accrual for termite contracts is included in other current liabilities, $2.3 million and $2.2 million at December 31, 2019 and 2018, respectively and long-term accrued liabilities, $0.8 million and $1.0 million at December 31, 2019 and 2018, respectively on the Company’s consolidated statements of financial position.</span></p> <p id="xdx_899_eus-gaap--ScheduleOfLossContingenciesByContingencyTextBlock_zQxt3ZIU5pL9" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">A <span id="xdx_8B2_zHI6n2ATL1xd">reconciliation of changes in the accrual for termite contracts</span> is as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_889_ecustom--DisclosureAccrualForTermiteContractsDetailsAbstract_pn3n3_zKkz0ECT8XRh" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - ACCRUAL FOR TERMITE CONTRACTS (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="2" id="xdx_497_20190101__20191231_zjuVsE3kvqa8" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_49E_20180101__20181231_z3cSyOxBHYw" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">At December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_40A_eus-gaap--LossContingencyAccrualAtCarryingValue_iS_pn3n3_zxkoNgxGdKr8" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 74%; text-align: left; padding-left: 0; text-indent: 0">Accrual for termite claims at beginning of year</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">3,219</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">4,885</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--LossContingencyAccrualProvision_z5kNPYT24dwj" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Current year provision</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">3,014</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">2,392</td><td style="text-align: left"> </td></tr> <tr id="xdx_40D_eus-gaap--LossContingencyAccrualPayments_iN_di_z60iHi8ZZYaf" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: 0">Settlements, claims, and expenditures</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(3,094</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(4,058</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_40F_eus-gaap--LossContingencyAccrualAtCarryingValue_iE_pn3n3_zrE9eQEGRRgk" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Accrual for termite claims at end of year</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">3,139</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">3,219</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> 3219000 4885000 3014000 2392000 3094000 4058000 3139000 3219000 <p id="xdx_801_eus-gaap--OperatingLeasesOfLessorDisclosureTextBlock_zPVDUW1jm5Ze" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b>14.         <span id="xdx_821_zCdetKTLsnN4">LEASES</span></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company leases certain buildings, vehicles, and equipment in order to reduce the risk associated with ownership. The Company elected the practical expedient approach permitted under ASC 842 not to include short-term leases with a duration of 12 months or less on the balance sheet. As of December 31, 2019 and 2018, all leases were classified as operating leases. Building leases generally carry terms of 5 to 10 years with annual rent escalations at fixed amounts per the lease. Vehicle leases generally carry a fixed term of one year with renewal options to extend the lease on a monthly basis resulting in lease terms up to 5 years depending on the class of vehicle. The exercise of renewal options is at the Company’s sole discretion. It is reasonably certain that the Company will exercise the renewal options on its vehicle leases. The measurement of right-of-use assets and liabilities for vehicle leases includes the fixed payments associated with such renewal periods. We separate lease and non-lease components of contracts. Our lease agreements do not contain any material variable payments, residual value guarantees, early termination penalties or restrictive covenants. As of December 31, 2019, the Company had no additional future obligations for leases that had not yet commenced.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company uses the rate implicit in the lease when available; however, most of our leases do not provide a readily determinable implicit rate. Accordingly, we estimate our incremental borrowing rate based on information available at lease commencement.</span></p> <p id="xdx_890_ecustom--ScheduleOfLeaseClassificationTableTextBlock_zy8dSPn4Zy9k" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"/></p> <table cellpadding="0" cellspacing="0" id="xdx_88B_ecustom--DisclosureLeaseDetailsAbstract_pn3n3_zrsj2gmABW74" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - LEASE (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: left; padding-left: 0">(dollars in thousands)</td><td style="white-space: nowrap"> </td> <td colspan="2" style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td><td style="white-space: nowrap"> </td> <td colspan="2" id="xdx_491_20190101__20191231_z3lto1gZkaQk" style="white-space: nowrap; text-align: center"> </td><td style="white-space: nowrap"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: left; padding-left: 0"><span id="xdx_8B1_zuO1jw0Oi6Vg">Lease Classification</span></td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: center"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Financial Statement Classification</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Year Ended <br/> December 31,<br/> 2019</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr id="xdx_408_eus-gaap--ShortTermLeaseCost_pn3n3_maLCzVv8_zK7XtqpOqLni" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 35%; text-align: left; padding-left: 0">Short-term lease cost</td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 47%; text-align: left"><span style="font-size: 10pt">Cost of services provided, Sales, general, and administrative expenses</span></td><td style="white-space: nowrap; width: 1%; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td style="white-space: nowrap; width: 8%; text-align: right">351</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--OperatingLeaseCost_pn3n3_maLCzVv8_zjmAy4gmWmxk" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-bottom: 1pt; padding-left: 0">Operating lease cost</td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"><span style="font-size: 10pt">Cost of services provided, Sales, general, and administrative expenses</span></td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: left"> </td><td style="white-space: nowrap; border-bottom: Black 1pt solid; text-align: right">77,412</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_406_eus-gaap--LeaseCost_pn3n3_mtLCzVv8_zhEWISdR1VB9" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; text-align: left; padding-left: 0">Total lease expense</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left">$</td><td style="white-space: nowrap; text-align: right">77,763</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: right; padding-left: 0"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; text-align: left; padding-left: 0">Other Information:</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td colspan="4" style="white-space: nowrap; text-align: left; padding-left: 8.65pt">Weighted-average remaining lease term - operating leases</td><td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_981_eus-gaap--OperatingLeaseWeightedAverageRemainingLeaseTerm1_iI_pip0_dtY_c20191231_znN4erNbgF0i" style="white-space: nowrap; text-align: right" title="Weighted-average remaining lease term - operating leases">3.90</td><td style="white-space: nowrap; text-align: left"> Yrs</td></tr> <tr style="vertical-align: bottom; background-color: White"> <td colspan="4" style="white-space: nowrap; text-align: left; padding-left: 8.65pt">Weighted-average discount rate - operating leases</td><td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_986_eus-gaap--OperatingLeaseWeightedAverageDiscountRatePercent_iI_pip0_dp_c20191231_zMqTGDpoVrV" style="white-space: nowrap; text-align: right" title="Weighted-average discount rate - operating leases">3.94</td><td style="white-space: nowrap; text-align: left">%</td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td colspan="4" style="white-space: nowrap; text-align: left; padding-left: 8.65pt">Cash paid for amounts included in the measurement of lease liabilities:</td><td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_40F_ecustom--OperatingCashFlowsForOperatingLeases_pn3n3_zahHJFBNwV96" style="vertical-align: bottom; background-color: White"> <td colspan="4" style="white-space: nowrap; text-align: left; padding-left: 17.3pt">Operating cash flows for operating leases</td><td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left">$</td><td style="white-space: nowrap; text-align: right">76,404</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td colspan="4" style="white-space: nowrap; text-align: left; padding-left: 8.65pt">Operating lease right-of-use assets, net</td><td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left">$</td><td id="xdx_984_eus-gaap--DisposalGroupIncludingDiscontinuedOperationCapitalLeasedAssetsNoncurrent_iI_pn3n3_c20191231_zW0YoJJOTJj6" style="white-space: nowrap; text-align: right">200,727</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td colspan="4" style="white-space: nowrap; text-align: left; padding-left: 8.65pt">Operating lease liabilities-current</td><td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left">$</td><td id="xdx_98A_eus-gaap--CapitalLeaseObligationsCurrent_iI_pn3n3_c20191231_zvVEENKXPUPa" style="white-space: nowrap; text-align: right">66,117</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td colspan="4" style="white-space: nowrap; text-align: left; padding-left: 8.65pt">Operating lease liabilities, less current portion</td><td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left">$</td><td id="xdx_98C_eus-gaap--CapitalLeaseObligationsNoncurrent_iI_pn3n3_c20191231_zLQLm8vyTqPb" style="white-space: nowrap; text-align: right">135,651</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: right; padding-left: 0"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td style="white-space: nowrap; text-align: right"> </td><td style="white-space: nowrap; text-align: left"> </td></tr> </table> <p id="xdx_8A5_zJCcmOKTJh9g" style="margin-top: 0; margin-bottom: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"><b>Lease Commitments</b></span></p> <p id="xdx_89F_eus-gaap--ScheduleOfFutureMinimumLeasePaymentsForCapitalLeasesTableTextBlock_zgi26R8KDJPe" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8B5_zXjnh5skR258">Future minimum lease payments</span>, including assumed exercise of renewal options at December 31, 2019 were as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_889_ecustom--DisclosureLeaseDetails2Abstract_pn3n3_z9vdLAXSbJ87" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - LEASE (Details 2)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" id="xdx_496_20191231_zXkXUhRbaHQk" style="white-space: nowrap; text-align: center">Operating<br/> Leases</td><td> </td></tr> <tr id="xdx_408_eus-gaap--CapitalLeasesFutureMinimumPaymentsNextRollingTwelveMonths_iI_pn3n3_maCLFMPzlt6_zbdRaujC3vn4" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 87%; text-align: left; padding-left: 0; text-indent: 0">2020</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">72,916</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearTwo_iI_pn3n3_maCLFMPzlt6_zTlVlfEAlPDh" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">2021</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">58,344</td><td style="text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearThree_iI_pn3n3_maCLFMPzlt6_znZL4yUcNJ55" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">2022</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">39,790</td><td style="text-align: left"> </td></tr> <tr id="xdx_403_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearFour_iI_pn3n3_maCLFMPzlt6_zRaP3Qn4lu59" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">2023</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">21,550</td><td style="text-align: left"> </td></tr> <tr id="xdx_401_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingYearFive_iI_pn3n3_maCLFMPzlt6_zweFYzcBSns7" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">2024</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">10,158</td><td style="text-align: left"> </td></tr> <tr id="xdx_40A_eus-gaap--CapitalLeasesFutureMinimumPaymentsDueInRollingAfterYearFive_iI_pn3n3_maCLFMPzlt6_zzFaxdFnaN42" style="vertical-align: bottom; background-color: White"> <td style="padding-bottom: 1pt; padding-left: 0; text-align: left; text-indent: 0">Thereafter</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">16,623</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_40E_eus-gaap--CapitalLeasesFutureMinimumPaymentsDue_iI_pn3n3_maCLFMPzBBG_mtCLFMPzlt6_z2ZmsDNG4oe6" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Total future minimum lease payments</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">219,381</td><td style="text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--CapitalLeasesFutureMinimumPaymentsInterestIncludedInPayments_iI_pn3n3_msCLFMPzBBG_zDOqhf6cnVF4" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: 0">Less: Amount representing interest</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">17,613</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--CapitalLeasesFutureMinimumPaymentsPresentValueOfNetMinimumPayments_iI_pn3n3_mtCLFMPzBBG_zKgpWEUnE5xf" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Total future minimum lease payments, net of interest</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">201,768</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8A9_zJMJssdCQM4" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_890_ecustom--ScheduleOfLeaseClassificationTableTextBlock_zy8dSPn4Zy9k" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"/></p> 351000 77412000 77763000 P3Y10M24D 0.0394 76404000 200727000 66117000 135651000 <p id="xdx_89F_eus-gaap--ScheduleOfFutureMinimumLeasePaymentsForCapitalLeasesTableTextBlock_zgi26R8KDJPe" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8B5_zXjnh5skR258">Future minimum lease payments</span>, including assumed exercise of renewal options at December 31, 2019 were as follows:</span></p> 72916000 58344000 39790000 21550000 10158000 16623000 219381000 17613000 201768000 <p id="xdx_803_eus-gaap--CommitmentsAndContingenciesDisclosureTextBlock_zM3O3UpFV6ff" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b>15.          <span id="xdx_82C_zl1QGGzoval3">COMMITMENTS AND CONTINGENCIES</span></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">In the normal course of business, certain of the Company’s subsidiaries are defendants in a number of lawsuits, claims or arbitrations which allege that the subsidiaries’ services caused damage.  In addition, the Company defends employment related cases and claims from time to time, which may include claims on a representative or class action basis alleging wage and hour law violations. We are involved in certain environmental matters primarily arising in the normal course of business. We are actively contesting each of these matters.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Management does not believe that any pending claim, proceeding or litigation, either alone or in the aggregate will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters, however unlikely, could result in a charge that might be material to the results of an individual quarter or year.</span></p> <p id="xdx_805_ecustom--DisclosureOfCompensationRelatedCostsShareBasedPaymentsAndPensionBenefitsTextBlock_zWXrClPyyN0h" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b>16.          <span id="xdx_820_zg8R2JL9rI4h">EMPLOYEE BENEFIT PLANS</span></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><i>Defined Benefit Pension Plans</i></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Rollins, Inc. Retirement Income Plan</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company maintained several noncontributory tax-qualified defined benefit pension plans (the “Plans”) covering employees meeting certain age and service requirements. The Plans provide benefits based on the average compensation for the highest five years during the last ten years of credited service (as defined) in which compensation was received, and the average anticipated Social Security covered earnings. The Company funds the Plans with at least the minimum amount required by ERISA. The Company made a contribution of $0.1 million to the Plans for the year ended December 31, 2019 and no contribution for the years ended December 31, 2018 and 2017.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">In 2005, the Company ceased all future benefit accruals under the Rollins, Inc. Retirement Income Plan, although the Company remains obligated to provide employees benefits earned through June 2005.  In September 2019, the Company settled its fully-funded pension plan through a combination of lump sum payments to participants, payments to the Pension Benefit Guaranty Corporation, and the purchase of a group annuity contract. With the completed funding of the plan payout settlements, the Company had approximately $31.8 million of pension assets remaining. The remaining assets were the result of the funded status of the plan, higher take rate of lump sum payment election by participants and optimal pricing of the group annuity contract. The Company has evaluated the ERISA allowable opportunities for utilization of the excess pension assets including funding other employee benefits. The Company used $11.0 million of the $31.8 million to fund its 401(k) match obligation during the year ended December 31, 2019, and plans to continue funding future benefit plan obligations with a possible reversion of any remaining pension assets to the Company per ERISA regulations. The Company recognized a $49.9 million non-cash pension settlement expense from this transition, which is the accounting treatment of the accumulated sum of unrealized losses due to change in actuarial assumptions over the life of the plan. Net of tax, the expense was $26.6 million. As of December 31, 2019, the Company had approximately $21.6 million remaining of benefit plan assets.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company includes the Waltham Services, LLC Hourly Employee Pension Plan in the Company’s financial statements. The Waltham Services, LLC Hourly Employee Pension Plan was amended, effective September 1, 2018, to freeze future benefit accruals for all participants. The Company accounts for these defined benefit plans in accordance with the FASB ASC Topic 715 “Compensation- Retirement Benefits,” and engages an outside actuary to calculate its obligations and costs. With the assistance of the actuary, the Company evaluates the significant assumptions used on a periodic basis including the estimated future return on plan assets, the discount rate, and other factors, and makes adjustments to these liabilities as necessary.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt"/></p> <p id="xdx_890_eus-gaap--ScheduleOfNetFundedStatusTableTextBlock_z3KZsA6TD7I7" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company currently uses December 31 as the measurement date for its defined benefit post-retirement plans. <span id="xdx_8BB_zc7ZqkisJrb6">The funded status of the Plans and the net amount recognized in the statement of financial position</span> are summarized as follows as of:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88A_ecustom--DisclosureEmployeeBenefitPlansDetailsAbstract_pn3n3_zloo7qXSajN4" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_496_20190101__20191231_zZch5fbVV1E6" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_499_20180101__20181231_zImNvPcocRcg" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_409_eus-gaap--DefinedBenefitPlanChangeInBenefitObligationRollForward_iB_zt1RyNU2sudc" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">CHANGE IN ACCUMULATED BENEFIT OBLIGATION</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td style="text-align: left"> </td><td style="text-align: left"> </td><td style="text-align: left"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--DefinedBenefitPlanAccumulatedBenefitObligation_iS_zephfjommvY9" style="vertical-align: bottom; background-color: White"> <td style="width: 74%; text-align: left; padding-left: 0; text-indent: 0">Accumulated benefit obligation at beginning of year</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">208,425</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">202,310</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_40A_eus-gaap--DefinedBenefitPlanServiceCost_zwPBnNv808b5" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Service cost</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1626">—</span></td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">37</td><td style="text-align: left"> </td></tr> <tr id="xdx_40C_ecustom--DefinedBenefitPlanChangeInBenefitObligationInterestCost_zbtEQOKGXWc5" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Interest cost</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">4,804</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">7,926</td><td style="text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--DefinedBenefitPlanActuarialGainLossImmediateRecognitionAsComponentInNetPeriodicBenefitCostCredit_zZxVdRAIFTFf" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 0; text-indent: 0">Actuarial (gain)/loss</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(4,156</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">11,175</td><td style="text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--DefinedBenefitPlanBenefitObligationBenefitsPaid_iN_di_z0srxETOTcxk" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Benefits paid</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(8,000</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(13,023</td><td style="text-align: left">)</td></tr> <tr id="xdx_401_eus-gaap--DefinedBenefitPlanRecognizedNetGainLossDueToSettlements1_z38YFNx2xhGc" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-bottom: 1pt; padding-left: 0; text-indent: 0">Settlement</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(198,255</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1639">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--DefinedBenefitPlanAccumulatedBenefitObligation_iE_zueyUvjO9DYd" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Accumulated Benefit obligation at end of year</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">2,818</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left"> </td><td style="border-bottom: Black 2.5pt double; text-align: right">208,425</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> <tr id="xdx_40E_eus-gaap--DefinedBenefitPlanChangeInFairValueOfPlanAssetsRollForward_iB_zrwasmg7Awpe" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">CHANGE IN PLAN ASSETS</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_40D_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iS_zH1VAx5Kx7R6" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Fair value of assets at beginning of year</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">213,699</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">219,905</td><td style="text-align: left"> </td></tr> <tr id="xdx_401_eus-gaap--DefinedBenefitPlanRecognizedNetGainLossDueToSettlements1_zAQ1bkRKpAXg" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 0; text-indent: 0">Settlement</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(198,255</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1651">—</span></td><td style="text-align: left"> </td></tr> <tr id="xdx_40A_eus-gaap--DefinedBenefitPlanActualReturnOnPlanAssets_z5TKxa3P0MW4" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Actual return on assets</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">27,064</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">6,817</td><td style="text-align: left"> </td></tr> <tr id="xdx_400_eus-gaap--DefinedBenefitPlanContributionsByEmployer_zJrx2r9MqPp1" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Employer contributions</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">144</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1657">—</span></td><td style="text-align: left"> </td></tr> <tr id="xdx_403_ecustom--DefinedBenefitPlanRollins401KFunding_zQcl3vs3bIya" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Rollins 401(k) funding</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(11,049</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1660">—</span></td><td style="text-align: left"> </td></tr> <tr id="xdx_403_eus-gaap--DefinedBenefitPlanBenefitObligationBenefitsPaid_iN_di_z8VTYjovLOQe" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Benefits paid</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(8,000</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(13,023</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_405_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iE_z1nzdW7n1YK3" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Fair value of plan assets at end of year</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">23,603</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">213,699</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Funded status</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td id="xdx_98D_eus-gaap--DefinedBenefitPlanFundedStatusOfPlan_iI_pn3n3_c20191231_zlL6CJ4Nm24c" style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right" title="Funded status">20,785</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td id="xdx_985_eus-gaap--DefinedBenefitPlanFundedStatusOfPlan_iI_pn3n3_c20181231_zN3kFl2ikP42" style="border-bottom: Black 2.5pt double; text-align: right" title="Funded status">5,274</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8AB_znaPVI1qdnea" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"/> <p id="xdx_894_eus-gaap--ScheduleOfAmountsRecognizedInBalanceSheetTableTextBlock_z8F6UOK2NQq9" style="margin-top: 0; margin-bottom: 0"/> <table cellpadding="0" cellspacing="0" id="xdx_88A_ecustom--DisclosureEmployeeBenefitPlansDetails2Abstract_pn3n3_z0QT5uZ7HIri" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 2)"> <tr style="vertical-align: bottom"> <td style="font-weight: bold; text-align: left"><span id="xdx_8B9_zZ5PClJI6xZa">Amounts Recognized in the Statement of Financial Position consist of:</span></td> <td style="font-weight: bold; text-align: left"> </td> <td colspan="3" id="xdx_49F_20191231_zme0lniciuF" style="font-weight: bold; text-align: center"> </td><td> </td> <td colspan="2" id="xdx_490_20181231_zkMYbkGXhZ98" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 0; text-indent: 0">Assets:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--DefinedBenefitPlanAssetsForPlanBenefitsNoncurrent_iI_pn3n3_zSBNDABBZVpj" style="vertical-align: bottom; background-color: White"> <td style="width: 74%; text-align: left; padding-left: 8.65pt; text-indent: 0">Benefit plan assets</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">21,565</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1677">—</span></td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_408_ecustom--DefinedBenefitPlanAssetsForPrepaidPension_iI_pn3n3_zCX2D7z52rMe" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Prepaid pension</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1679">—</span></td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">5,274</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="padding-left: 0; text-indent: 0">Liabilities:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_40D_ecustom--DefinedBenefitPlanAssetsForLongTermAccuredLiabilities_iI_zKVjdphuJRPd" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Long-term accrued liabilities</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left">$</td><td style="font-weight: bold; text-align: right">780</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1683">—</span></td><td style="text-align: left"> </td></tr> </table> <p id="xdx_8AD_z6VzFC2wJIbk" style="margin: 0"/> <p id="xdx_896_eus-gaap--ScheduleOfNetPeriodicBenefitCostNotYetRecognizedTableTextBlock_zoLs9skPRRfc" style="margin-top: 0; margin-bottom: 0"/> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureEmployeeBenefitPlansDetails3Abstract_pn3n3_zb56nHZ3Ofj6" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 3)"> <tr style="vertical-align: bottom"> <td style="text-align: right; padding-left: 0; text-indent: 0; width: 74%"> </td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td id="xdx_499_20191231_zLoB4tXvtwK2" style="text-align: center; width: 8%"> </td><td style="text-align: left; width: 1%"> </td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td id="xdx_49A_20181231_zj1N3F0ng70e" style="text-align: center; width: 8%"> </td><td style="text-align: left; width: 1%"> </td></tr> <tr style="vertical-align: bottom"> <td style="font-weight: bold; text-align: left; padding-left: 0; text-indent: 0"><span id="xdx_8BF_zjhQS4OThUYe">Amounts Recognized in the Accumulated Other Comprehensive Income consist of:</span></td><td> </td> <td style="text-align: left"> </td><td style="text-align: center"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: center"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="padding-bottom: 1pt; padding-left: 0; text-indent: 0">December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_40D_eus-gaap--DefinedBenefitPlanAccumulatedOtherComprehensiveIncomeNetGainsLossesBeforeTax_iI_pn3n3_zWFJTrx2lPe6" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Net Actuarial Loss</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left">$</td><td style="font-weight: bold; text-align: right">912</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">76,362</td><td style="text-align: left"> </td></tr> </table> <p id="xdx_8A2_zMascZ4mXX9e" style="margin-top: 0; margin-bottom: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The accumulated benefit obligation for the defined benefit pension plans were $2.8 million and $208.4 million at December 31, 2019 and 2018, respectively. Accumulated benefit obligation and projected benefit obligation are materially the same for the Plans. In 2019 and 2017, pension liability pre-tax decreases of $<span id="xdx_907_eus-gaap--OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax_pn3n3_dm_c20190101__20191231_zX7oQgMjf7o3">75.4</span> million and $<span id="xdx_90E_eus-gaap--OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax_pn3n3_dm_c20170101__20171231_zqff2jyLrNl3">19.0</span> million, respectively, were credited, net of tax, to other comprehensive income. In 2018, the pre-tax increase of $<span id="xdx_909_eus-gaap--OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentNetOfTax_iN_pn3n3_dmi_c20180101__20181231_zElpiHuibFp2" title="Changes in pension liability (charged) credited to other comprehensive income (loss)">14.8</span> million in the pension liability was charged, net of tax against other comprehensive income.</span></p> <p id="xdx_89B_eus-gaap--ScheduleOfAssumptionsUsedTableTextBlock_z7vum30ClETe" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify; text-indent: 0in"><span style="font-size: 10pt">The following <span id="xdx_8B3_zc1gfWC1yr1k">weighted-average assumptions were used to determine the accumulated benefit obligation and net benefit cost</span>:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_889_ecustom--DisclosureEmployeeBenefitPlansDetails4Abstract_zGomMQvLyPsd" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 4)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="2" id="xdx_491_20190101__20191231_zl5TVFmEFFpk" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_496_20180101__20181231_znFl7syqgOF1" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_499_20170101__20171231_zVtctmmkMVl9" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_40A_eus-gaap--DefinedBenefitPlanWeightedAverageAssumptionsUsedInCalculatingBenefitObligationAbstract_iB_zo10ubIzwCNl" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">ACCUMULATED BENEFIT OBLIGATION</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="width: 61%; text-align: left; padding-left: 0; text-indent: 0">Discount rate</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left"> </td><td id="xdx_986_eus-gaap--DefinedBenefitPlanAssumptionsUsedCalculatingBenefitObligationDiscountRate_iI_pip0_dp_c20191231_zQR5AZ3yb4zg" style="width: 8%; font-weight: bold; text-align: right" title="Discount rate">3.65</td><td style="width: 1%; font-weight: bold; text-align: left">% </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left"> </td><td style="width: 8%; text-align: right"><span style="font-size: 10pt"> <span id="xdx_909_eus-gaap--DefinedBenefitPlanAssumptionsUsedCalculatingBenefitObligationDiscountRate_iI_pip0_dp_c20181231_z37lQbmIJthl">4.00</span></span></td><td style="white-space: nowrap; width: 1%; text-align: left"><span style="font-size: 10pt">%<span id="xdx_F29_zr0a4zVOQV11">*</span></span></td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left"> </td><td id="xdx_98D_eus-gaap--DefinedBenefitPlanAssumptionsUsedCalculatingBenefitObligationDiscountRate_iI_pip0_dp_c20171231_zC8bKXSpAMg7" style="width: 8%; text-align: right">4.00</td><td style="width: 1%; text-align: left">%</td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Rate of compensation increase</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right"><span style="font-size: 10pt"><b> N/A </b></span></td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="font-size: 10pt"> N/A</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="font-size: 10pt"> N/A</span></td><td style="text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--DefinedBenefitPlanWeightedAverageAssumptionsUsedInCalculatingNetPeriodicBenefitCostAbstract_iB_zI5C9Sva6mM2" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">NET BENEFIT COST</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_403_eus-gaap--DefinedBenefitPlanAssumptionsUsedCalculatingNetPeriodicBenefitCostDiscountRate_pip0_dp_zy8T01c5CoR7" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Discount rate</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">4.70</td><td style="font-weight: bold; text-align: left">%</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">4.05</td><td style="text-align: left">%</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">4.45</td><td style="text-align: left">%</td></tr> <tr id="xdx_406_eus-gaap--DefinedBenefitPlanAssumptionsUsedCalculatingNetPeriodicBenefitCostExpectedLongTermReturnOnAssets_pip0_dp_znZFCyHakbDb" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Expected return on plan assets</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">7.00</td><td style="font-weight: bold; text-align: left">%</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">7.00</td><td style="text-align: left">%</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">7.00</td><td style="text-align: left">%</td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Rate of compensation increase</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right"><span style="font-size: 10pt"><b> N/A </b></span></td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="font-size: 10pt"> N/A</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="font-size: 10pt"> N/A</span></td><td style="text-align: left"> </td></tr> </table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"/> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; margin-bottom: 0; width: 100%"><tr style="vertical-align: top; text-align: justify"> <td style="width: 0"/><td style="width: 20pt; text-align: left"><span id="xdx_F07_zIJJPNW74qV6" style="font-size: 10pt">*</span></td><td style="text-align: justify"><span id="xdx_F12_zpGktkbhrgD3" style="font-size: 10pt">In 2018, the Company used a termination liability approach in calculating the 2018 discount rate for the Rollins, Inc. Pension plan. The following assumptions were used 1) 3.90%, based on current market conditions, for participants in pay status expected to elect a plan termination annuity; 2) 4.11%, based on current market conditions, for active and terminated participants with deferred benefits expected to elect a plan termination annuity; 3) The IRC 417(e) interest rates for the month of November 2018 (3.43%, 4.46%, and 4.88%), based on plan provisions, for all lump sum eligible expected to elect a plan termination lump sum. The Waltham Services, LLC Hourly Employee Pension Plan applied 4.05% discount rate based on yield curve analysis.</span></td> </tr></table> <p id="xdx_8A5_zRaEyEeQWAu5" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt"/></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">The return on plan assets reflects the weighted-average of the expected long-term rates of return for the broad categories of investments held in the plan. The expected long-term rate of return is adjusted when there are fundamental changes in the expected returns on the plan investments.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The discount rate reflects the current rate at which the pension liabilities could be effectively settled at the end of the year.  In estimating this rate, the Company utilized a yield curve analysis for the Waltham Services, LLC Hourly Employee Pension Plan for fiscal year’s 2019, 2018 and 2017. For the Rollins, Inc. Defined Benefit Plan, the Company utilized a termination liability approach for fiscal year 2018 and settled the plan in 2019.</span></p> <p id="xdx_89E_ecustom--ScheduleOfNetBenefitCostsAndAmountsRecognizedInOtherComprehensiveIncomeLossTableTextBlock_zYcBByLt54Vj" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8B7_z6JrHbnWzNT2">components of net periodic benefit cost </span>are summarized as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_881_ecustom--DisclosureEmployeeBenefitPlansDetails5Abstract_pn3n3_zm2FK90dxis3" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 5)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="2" id="xdx_49A_20190101__20191231_zMfTdghfk0U" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_49D_20180101__20181231_zmHVzfH6AJI4" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_499_20170101__20171231_zNSJV5e2abK6" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Years ended December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_405_eus-gaap--DefinedBenefitPlanServiceCost_maCzikL_maNPBCCzNij_zVMw3cvbHSf4" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%; text-align: left; padding-left: 0; text-indent: 0">Service cost</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1725">—</span></td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">37</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">58</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--DefinedBenefitPlanInterestCost_maCzikL_maNPBCCzNij_zyO3lObqpyYh" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Interest cost</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">4,805</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">7,926</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">8,493</td><td style="text-align: left"> </td></tr> <tr id="xdx_400_eus-gaap--DefinedBenefitPlanExpectedReturnOnPlanAssets_iN_di_msCzikL_msNPBCCzNij_zW3W1cWyYGTe" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Expected return on plan assets</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(6,149</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(13,775</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(13,368</td><td style="text-align: left">)</td></tr> <tr id="xdx_406_eus-gaap--DefinedBenefitPlanAmortizationOfGainsLosses_iN_di_msCzikL_msNPBCCzNij_zhcxukSHOgyi" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Amortization of net loss</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">2,396</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">3,292</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">3,322</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_400_ecustom--NetPeriodicBenefitCostCreditBeforeGainLossDuetoSettlementandCurtailment_iT_mtNPBCCzNij_maDBPNPzWVj_zrqc1QZ7iEA2" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Preliminary net periodic benefit cost/(income)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,052</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(2,520</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(1,495</td><td style="text-align: left">)</td></tr> <tr id="xdx_406_eus-gaap--DefinedBenefitPlanBenefitObligationPaymentForSettlement_iN_di_msDBPNPzWVj_zDkHsMq18w04" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Settlement expense</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">46,419</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1746">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">53</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--DefinedBenefitPlanNetPeriodicBenefitCost_mtDBPNPzWVj_zc175OzBlAS4" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Net periodic benefit cost/(income)</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left"> </td><td style="border-bottom: Black 2.5pt double; text-align: right">47,471</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left"> </td><td style="border-bottom: Black 2.5pt double; text-align: right">(2,520</td><td style="padding-bottom: 2.5pt; text-align: left">)</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left"> </td><td style="border-bottom: Black 2.5pt double; text-align: right">(1,442</td><td style="padding-bottom: 2.5pt; text-align: left">)</td></tr> <tr style="vertical-align: bottom"> <td style="text-align: right; padding-left: 0; text-indent: 0"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> </table> <p id="xdx_8A9_zEZoLru0H1t" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_89B_ecustom--ScheduleOfWeightedAverageAllocationOfPlanAssetsTableTextBlock_zYmHJYEYnzhg" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The <span id="xdx_8BB_zYoGFLCSgby1">benefit obligations recognized in other comprehensive income</span> for the years ended December 31, 2019, 2018, and 2017 are summarized as follows :</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88A_ecustom--DisclosureEmployeeBenefitPlansDetails6Abstract_pn3n3_zP84y9XXMeTe" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 6)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="2" id="xdx_494_20190101__20191231_zFpHKeTC3mp2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_494_20180101__20181231_zT9wqH0Czoz2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_49B_20170101__20171231_zl7LYmj0eZT1" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Years ended December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_40C_eus-gaap--OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansNetUnamortizedGainLossArisingDuringPeriodBeforeTax_iN_di_zR95PUnfAxV2" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%; padding-left: 0; text-indent: 0">Pretax (income)/loss</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">(26,634</td><td style="width: 1%; font-weight: bold; text-align: left">)</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">18,056</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">(15,597</td><td style="width: 1%; text-align: left">)</td></tr> <tr id="xdx_40F_eus-gaap--DefinedBenefitPlanAmortizationOfGainsLosses_zSj59Ec29H09" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Amortization of net loss</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(2,396</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(3,292</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(3,322</td><td style="text-align: left">)</td></tr> <tr id="xdx_405_eus-gaap--DefinedBenefitPlanBenefitObligationPaymentForSettlement_zgvb2Rw86XGd" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Settlement expense</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(46,419</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1766">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(53</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_406_eus-gaap--OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeTax_zWqOdKC9k05g" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Total recognized in other comprehensive income</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(75,449</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">14,764</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">(18,972</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> </table> <p id="xdx_8A5_zmjanx7TCuKl" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">At December 31, 2019 and 2018, the Plan’s assets were comprised of listed common stocks and U.S. government and corporate securities, real estate and other. Included in the assets of the Plan were shares of Rollins, Inc. Common Stock with a market value $<span id="xdx_905_ecustom--MarketValueOfCommonStockOfCompanyIncludedInPlanAssets_iI_pn3n3_dm_c20181231_z77DYs4SFMkb" title="Market value of Common Stock of company included in Plan Assets">1.6</span> million at December 31, 2018. No shares of Rollins, Inc. Common Stock were held by the Plan at December 31, 2019.</span></p> <p id="xdx_897_eus-gaap--ScheduleOfAllocationOfPlanAssetsTableTextBlock_zBZZdAnscQ8g" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8B8_zA5Y1k8Pom8f">Plans' weighted average asset allocation</span> at December 31, 2019 and 2018 by asset category, along with the target allocation for 2018, are as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureEmployeeBenefitPlansDetails7Abstract_pip0_z9FbaJvsQqah" style="font: 10pt Times New Roman, Times, Serif; width: 100%; border-collapse: collapse" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 7)"> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; width: 65%; background-color: white; text-align: center"><span style="font-size: 10pt"> </span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; width: 3%; background-color: white; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; width: 6%; background-color: white; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; width: 1%; background-color: white; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; width: 3%; background-color: white; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; width: 3%; background-color: white; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"><b> </b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; width: 8%; background-color: white; padding: 0; text-align: center; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; width: 3%; background-color: white; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"><b> </b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; width: 8%; background-color: white; padding: 0; text-align: center; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; width: 1%; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"> </span></td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td colspan="3" style="white-space: nowrap; border-bottom: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; background-color: white; text-align: center; text-indent: 0"><span style="font-size: 10pt"><b>Target <br/> Allocations for</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; background-color: white; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"><b> </b></span></td> <td colspan="3" style="white-space: nowrap; border-bottom: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; background-color: white; text-align: center; text-indent: 0"><span style="font-size: 10pt">Percentage of plan assets <br/> as of December 31,</span></td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; background-color: white; text-align: left; text-indent: 0"> </td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt">Asset category</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: center; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td colspan="3" style="white-space: nowrap; border-bottom: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: center; text-indent: 0"><span style="font-size: 10pt"><b>2020</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; background-color: white; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"><b> </b></span></td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; background-color: white; text-align: center; text-indent: 0"><span style="font-size: 10pt"><b>2019</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; background-color: white; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"><b> </b></span></td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; background-color: white; text-align: center; text-indent: 0"><span style="font-size: 10pt">2018</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"> </span></td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-indent: 0"><span style="font-size: 10pt">Cash and cash equivalents</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td id="xdx_981_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember__srt--RangeAxis__srt--MinimumMember_zzq9zI45Kj6h" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0" title="Target allocation"><span style="font-size: 10pt"><b>0.0%</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>-</b></span></td> <td id="xdx_980_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember__srt--RangeAxis__srt--MaximumMember_zkMZmil8U3Y" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>100.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_98E_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember_ziRFpFHQCtD5" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0" title="Percentage of plan assets"><span style="font-size: 10pt"><b>72.3</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"><b>%</b></span></td> <td id="xdx_98B_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember_z0AURsBr3dN7" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt">3.5</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0">%<span style="font-size: 10pt"> </span></td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top; background-color: White"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-indent: 0"><span style="font-size: 10pt">Equity securities - Rollins stock</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td id="xdx_98F_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CommonStockMember__srt--RangeAxis__srt--MinimumMember_z4ekQ7fCr8Qc" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>0.0%</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>  -</b></span></td> <td id="xdx_981_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CommonStockMember__srt--RangeAxis__srt--MaximumMember_zr2QkxY9Lj2" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>40.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_98E_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CommonStockMember_zU6O5GktgMi6" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>0.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"><b>%</b></span></td> <td id="xdx_98C_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CommonStockMember_z5nzGEvXJ5Dl" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt">0.4</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0">%</td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-indent: 0"><span style="font-size: 10pt">Domestic equity - all other</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td id="xdx_98F_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember__srt--RangeAxis__srt--MinimumMember_zwaMVrcdEbhe" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>0.0%</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>-</b></span></td> <td id="xdx_981_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember__srt--RangeAxis__srt--MaximumMember_zsMYa8eZpHQg" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>40.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_98A_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember_zJ7uHKz9l4A5" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>3.8</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"><b>%</b></span></td> <td id="xdx_985_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember_zq6NCi9Tb8hf" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt">0.7</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0">%</td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top; background-color: White"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-indent: 0"><span style="font-size: 10pt">International equity</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td id="xdx_98F_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember__srt--RangeAxis__srt--MinimumMember_z1BWXoVg17a4" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>0.0%</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>-</b></span></td> <td id="xdx_98F_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember__srt--RangeAxis__srt--MaximumMember_zsv8MjGnhdX7" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>30.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_983_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember_zkLSATH3zLBa" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>1.9</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%</b></td> <td id="xdx_98E_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember_zTkByR10khq6" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt">0.2</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0">%</td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-indent: 0"><span style="font-size: 10pt">Debt securities - core fixed income</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td id="xdx_98D_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember__srt--RangeAxis__srt--MinimumMember_zXjvHl7fZp9l" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>0.0%</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>-</b></span></td> <td id="xdx_986_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember__srt--RangeAxis__srt--MaximumMember_zzhk0WXHuDK7" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>100.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_983_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember_zsMkZYQvVESb" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>2.1</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_98D_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember_zH2zHd1PDxT9" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt">91.1</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0">%</td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top; background-color: White"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-indent: 0"><span style="font-size: 10pt">Real estate</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td id="xdx_98B_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember__srt--RangeAxis__srt--MinimumMember_zjInbNdcJGNj" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>0.0%</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>-</b></span></td> <td id="xdx_98B_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember__srt--RangeAxis__srt--MaximumMember_zaDDwQCFYom4" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>20.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_98B_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember_zzuQ8hw5nW8c" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>9.5</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_98A_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember_z0N332RmTxue" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt">2.0</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0">%</td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-indent: 0"><span style="font-size: 10pt">Alternative/Opportunistic/Special</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td id="xdx_980_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember__srt--RangeAxis__srt--MinimumMember_zO6d6bm7xHm5" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>0.0%</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>-</b></span></td> <td id="xdx_980_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember__srt--RangeAxis__srt--MaximumMember_zEPZTHoad1pb" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>20.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_981_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember_z5li8C2dnz0a" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>10.4</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"><b>%</b></span></td> <td id="xdx_98D_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember_zMTi3vahSw49" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt">2.1</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0">%</td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top; background-color: White"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-indent: 0"><span style="font-size: 10pt">Total</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td id="xdx_985_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__srt--RangeAxis__srt--MinimumMember_zktngIcK4bHj" style="white-space: nowrap; border-top: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>0.0%</b></span></td> <td style="white-space: nowrap; border-top: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>-</b></span></td> <td id="xdx_983_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__srt--RangeAxis__srt--MaximumMember_zP5UgZmjrDfe" style="white-space: nowrap; border-top: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>100.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_98F_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20191231_zqh8DZVSa1n7" style="white-space: nowrap; border-top: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>100.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_985_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20181231_zm65C6PLFwXj" style="white-space: nowrap; border-top: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt">100.0</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0">%</td></tr> </table> <p id="xdx_8AA_zqXBwsrKDCj2" style="margin-top: 0; margin-bottom: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">For each of the asset categories in the pension plan, the investment strategy is identical – maximize the long-term rate of return on plan assets with an acceptable level of risk in order to minimize the cost of providing pension benefits.  The investment policy establishes a target allocation for each asset class which is rebalanced as required. The plans utilize a number of investment approaches, including individual market securities, equity and fixed income funds in which the underlying securities are marketable, and debt funds to achieve this target allocation. The Company and management are not considering making contributions to the remaining pension plan during fiscal 2020.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Some of our assets, primarily our private equity<span style="color: #1F497D">,</span> real estate, and hedge funds, do not have readily determinable market values given the specific investment structures involved and the nature of the underlying investments.  For the December 31, 2018 plan asset reporting, publicly traded asset pricing was used where possible.  For assets without readily determinable values, estimates were derived from investment manager statements combined with discussions focusing on underlying fundamentals and significant events. <span style="color: #1F497D"> </span> Additionally, these investments are categorized as NAV investments and are valued using significant non-observable inputs which do not have a readily determinable fair value.  In accordance with ASU No. 2011-12 “Investments In Certain Entities That Calculate Net Asset Value per Share (Or Its Equivalent),” these investments are valued based on the net asset value per share calculated by the funds in which the plan has invested. These valuations are subject to judgments and assumptions of the funds which may prove to be incorrect, resulting in risks of incorrect valuation of these investments. The Company seeks to mitigate against these risks by evaluating the appropriateness of the funds’ judgments and assumptions by reviewing the financial data included in the funds’ financial statements for reasonableness<i>.</i></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><i>Fair Value Measurements</i></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify; text-indent: 0in"><span style="font-size: 10pt">Given the funded status of the Rollins, Inc. Plan, the Company has modified the overall investment strategy to mitigate risk related to volatility with asset types by transitioning to a higher percentage of fixed income securities. As such, the Company’s overall investment strategy is to achieve a mix of approximately 50 percent of investments to match long-term pension obligations and 50 percent for near term benefits payments, with a diversification of assets types, fund strategies and fund managers. With the modification of investment strategy, the Company has transitioned the majority of its assets to Fixed-income securities. Fixed-income securities include corporate bonds, mortgage-backed securities, sovereign bonds, and U.S. Treasuries. Equity securities primarily include investments in large-cap and small-cap companies domiciled domestically and internationally. Other types of investments include real estate funds and private equity funds that follow several different investment strategies. For each of the asset categories in the pension plan, the investment strategy is identical – maximize the long-term rate of return on plan assets with an acceptable level of risk in order to minimize the cost of providing pension benefits.  The investment policy establishes a target allocation for each asset class which is rebalanced as required.  The plans utilize a number of investment approaches, including but not limited to individual market securities, equity and fixed income funds in which the underlying securities are marketable, and debt funds to achieve this target allocation.</span></p> <p id="xdx_898_eus-gaap--ScheduleOfEffectOfSignificantUnobservableInputsChangesInPlanAssetsTableTextBlock_zid3KFjzWWuk" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The following table presents our plan <span id="xdx_8B8_z0Nhfs2w6Q94">assets using the fair value hierarchy</span> as of December 31, 2019. The fair value hierarchy has three levels based on the reliability of the inputs used to determine fair value. See Note 8 for a brief description of the three levels under the fair value hierarchy.</span></p> <table cellpadding="0" cellspacing="0" id="xdx_881_ecustom--DisclosureEmployeeBenefitPlansDetails8Abstract_pn3n3_zHnw8AOldMDg" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 8)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt">(in thousands)</td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">Level 1</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">Level 2</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">NAV</td><td style="padding-bottom: 1pt"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Total</td><td style="padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td id="xdx_F4D_zRP4HxDa31Ji" style="width: 48%; text-align: left; padding-left: 1.5pt">(1) Cash and cash equivalents</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_983_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_fKDEp_z4v2Ct7rlvGk" style="width: 8%; text-align: right" title="Pension plan assets">17,071</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_982_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_fKDEp_ziyJIJ8UkaJ7" style="width: 8%; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1818">—</span></td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_98A_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_fKDEp_z478lJT7j5s5" style="width: 8%; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1819">—</span></td><td style="width: 1%; text-align: left"> </td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_984_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember_fKDEp_zTRrf1lXEw67" style="width: 8%; font-weight: bold; text-align: right">17,071</td><td style="width: 1%; font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td id="xdx_F48_zz0Qe5dIp8Ze" style="text-align: left; padding-left: 1.5pt">(2) Fixed income securities</td><td> </td> <td style="text-align: left"> </td><td id="xdx_980_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_fKDIp_zem3Gx1JouQ9" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1821">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_982_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_fKDIp_z1xo9OJLMd3f" style="text-align: right">499</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_984_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_fKDIp_ziUSx3nHBlhc" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1823">—</span></td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_984_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember_fKDIp_z5Ue8H4tOb77" style="font-weight: bold; text-align: right">499</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 1.5pt">      Domestic equity securities</td><td> </td> <td style="text-align: left"> </td><td id="xdx_983_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_zLucAHEapndc" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1825">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_988_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_zHpu9rH260E" style="text-align: right">899</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98B_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_zq0HxnWnjzwa" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1827">—</span></td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_986_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember_zbi332i8a169" style="font-weight: bold; text-align: right">899</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td id="xdx_F4E_z3WiUQIhsi77" style="text-align: left; padding-left: 1.5pt">(3) International equity securities</td><td> </td> <td style="text-align: left"> </td><td id="xdx_981_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_fKDMp_zE7WVcZXebGa" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1829">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98F_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_fKDMp_zEVyi9DBv5oj" style="text-align: right">437</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_984_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_fKDMp_zmpEZJGPnQVg" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1831">—</span></td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_981_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember_fKDMp_zIer6oXuJWxd" style="font-weight: bold; text-align: right">437</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td id="xdx_F45_zs6qEtEWP2Rj" style="text-align: left; padding-left: 1.5pt">(4) Real estate</td><td> </td> <td style="text-align: left"> </td><td id="xdx_98F_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_fKDQp_ziyEYnlfoIAd" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1833">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_985_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_fKDQp_zoqS2XceveNc" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1834">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98E_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_fKDQp_zr45jhNis1a9" style="text-align: right">2,235</td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_983_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember_fKDQp_znKmhOLvVQnf" style="font-weight: bold; text-align: right">2,235</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td id="xdx_F47_zmmJCnF55jZ3" style="text-align: left; padding-bottom: 1pt; padding-left: 1.5pt">(5) Alternative/opportunistic/special</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_987_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_fKDUp_zxDcg1WT4JRb" style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1837">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_989_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_fKDUp_zMzGwz6qCDc8" style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1838">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_98F_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_fKDUp_zxRsJYll1JB6" style="border-bottom: Black 1pt solid; text-align: right">2,462</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_98E_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember_fKDUp_z97wc3speaf5" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">2,462</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-bottom: 1pt; padding-left: 1.5pt">Total</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td id="xdx_98B_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_zQAlANssfsc9" style="border-bottom: Black 1pt solid; text-align: right">17,071</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td id="xdx_98A_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_z2yRNRDamOV8" style="border-bottom: Black 1pt solid; text-align: right">1,835</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td id="xdx_98E_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_zBLk9lPCMl6" style="border-bottom: Black 1pt solid; text-align: right">4,697</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left">$</td><td id="xdx_98B_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231_zEj8ZarBqDXe" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">23,603</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td></tr> </table> <p style="margin-top: 0; margin-bottom: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">The following table presents our plan assets using the fair value hierarchy as of December 31, 2018. The fair value hierarchy has three levels based on the reliability of the inputs used to determine fair value.</span></p> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="14" style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: center">Combined Rollins and Waltham Defined Benefit Plans</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">(in thousands)</td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">Level 1</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">Level 2</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">NAV</td><td style="padding-bottom: 1pt"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Total</td><td style="padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td id="xdx_F46_zQQJBM9abWGh" style="width: 48%; text-align: left; padding-left: 0; text-indent: 0">(1) Cash and cash equivalents</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_98C_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_fKDEp_z54YWNxxpfZf" style="width: 8%; text-align: right">7,438</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_984_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_fKDEp_zT4BFqey5EFj" style="width: 8%; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1846">—</span></td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_985_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_fKDEp_zdPux6iK5a1d" style="width: 8%; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1847">—</span></td><td style="width: 1%; text-align: left"> </td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_98F_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember_fKDEp_zjgCVWpUxqz2" style="width: 8%; font-weight: bold; text-align: right">7,438</td><td style="width: 1%; font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td id="xdx_F41_znEjn7s62uW7" style="text-align: left; padding-left: 0; text-indent: 0">(2) Fixed income securities</td><td> </td> <td style="text-align: left"> </td><td id="xdx_988_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_fKDIp_z2x840xmqMI8" style="text-align: right">170,249</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_982_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_fKDIp_zyx31PCl4ESa" style="text-align: right">474</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_987_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_fKDIp_zylv9wdDuTZ7" style="text-align: right">24,026</td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_98F_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember_fKDIp_z3hgx3XxsA3g" style="font-weight: bold; text-align: right">194,749</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">      Domestic equity securities</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">         Rollins, Inc. stock</td><td> </td> <td style="text-align: left"> </td><td id="xdx_98C_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CommonStockMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_z6rukHVbl0J" style="text-align: right">1,582</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_989_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CommonStockMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_zs7ML3pUCRA2" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1854">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98E_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CommonStockMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_zRNPY4slcW89" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1855">—</span></td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_983_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CommonStockMember_zYyZEyS1dBfh" style="font-weight: bold; text-align: right">1,582</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">         Other securities</td><td> </td> <td style="text-align: left"> </td><td id="xdx_98F_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_zZGKT89DXj99" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1857">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_982_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_zDdeApdtc678" style="text-align: right">789</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_981_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_zxT2WT4qhG9j" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1859">—</span></td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_98A_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember_zMOjPgGI4HWj" style="font-weight: bold; text-align: right">789</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td id="xdx_F42_zkJhZ73e23X8" style="text-align: left; padding-left: 0; text-indent: 0">(3) International equity securities</td><td> </td> <td style="text-align: left"> </td><td id="xdx_98E_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_fKDMp_zGWIxrO7lgc" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1861">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_982_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_fKDMp_zpljaZJdcmg3" style="text-align: right">363</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_981_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_fKDMp_zZJ8IHg0W393" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1863">—</span></td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_987_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember_fKDMp_z1v1v7KaJuEj" style="font-weight: bold; text-align: right">363</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td id="xdx_F4C_zMi85llb194e" style="text-align: left; padding-left: 0; text-indent: 0">(4) Real estate</td><td> </td> <td style="text-align: left"> </td><td id="xdx_986_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_fKDQp_ztC0m7FYqbyk" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1865">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_980_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_fKDQp_zhI99EL69n52" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1866">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_987_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_fKDQp_zJHzDtr4rWk1" style="text-align: right">4,204</td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_980_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember_fKDQp_zO0fymn4uwB7" style="font-weight: bold; text-align: right">4,204</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td id="xdx_F42_ztf1WgfThie5" style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">(5) Alternative/opportunistic/special</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_981_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_fKDUp_zjTH4WPVDoJc" style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1869">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_983_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_fKDUp_zs20PqyL5ZF5" style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1870">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_981_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_fKDUp_zu693C22AT1k" style="border-bottom: Black 1pt solid; text-align: right">4,574</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_982_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember_fKDUp_zyMNAuxBK194" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">4,574</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Total</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td id="xdx_982_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_zPpkk0ZWl1x9" style="border-bottom: Black 2.5pt double; text-align: right">179,269</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td id="xdx_980_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_zPMCFEN71E8i" style="border-bottom: Black 2.5pt double; text-align: right">1,626</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td id="xdx_98F_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_zpuGBPvnRHXf" style="border-bottom: Black 2.5pt double; text-align: right">32,804</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td id="xdx_985_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20181231_z4PnxEhuaVe9" style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">213,699</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td></tr> </table> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"> </span></p> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; width: 100%; margin-top: 0; margin-bottom: 0"><tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top"> <td id="xdx_F08_zipqaCnJQjd3" style="font: 10pt Times New Roman, Times, Serif; width: 0.25in"><span style="font-size: 10pt">(1)</span></td><td style="font: 10pt Times New Roman, Times, Serif; text-align: justify"><span id="xdx_F14_z4Ki2FiwTBx4" style="font-size: 10pt">Cash and cash equivalents, which are used to pay benefits and plan administrative expenses, are held in Rule 2a-7 money market funds.</span></td></tr></table> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; width: 100%; margin-top: 0; margin-bottom: 0"><tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top"> <td id="xdx_F0A_zj3UU1cZFGx9" style="font: 10pt Times New Roman, Times, Serif; width: 0.25in"><span style="font-size: 10pt">(2)</span></td><td id="xdx_F15_zX57Dq9SkAul" style="font: 10pt Times New Roman, Times, Serif; text-align: justify"><span style="font-size: 10pt">Fixed income securities are primarily valued using a market approach with inputs that include broker quotes, benchmark yields, base spreads and reported trades.</span></td></tr></table> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; width: 100%; margin-top: 0; margin-bottom: 0"><tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top"> <td id="xdx_F02_zMl6o9yur6W2" style="font: 10pt Times New Roman, Times, Serif; width: 0.25in"><span style="font-size: 10pt">(3)</span></td><td id="xdx_F1B_zztMHaM751Ba" style="font: 10pt Times New Roman, Times, Serif; text-align: justify"><span style="font-size: 10pt">International equity securities are valued using a market approach based on the quoted market prices of identical instruments in their respective markets.</span></td></tr></table> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; width: 100%; margin-top: 0; margin-bottom: 0"><tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top"> <td id="xdx_F0F_z4ofdgEpPZid" style="font: 10pt Times New Roman, Times, Serif; width: 0.25in"><span style="font-size: 10pt">(4)</span></td><td id="xdx_F11_zVWHhJCA6XKd" style="font: 10pt Times New Roman, Times, Serif; text-align: justify"><span style="font-size: 10pt">Real estate fund values are primarily reported by the fund manager and are based on valuation of the underlying investments, which include inputs such as cost, discounted future cash flows, independent appraisals and market based comparable data.</span></td></tr></table> <table cellpadding="0" cellspacing="0" style="font: 10pt Times New Roman, Times, Serif; width: 100%; margin-top: 0; margin-bottom: 0"><tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top"> <td id="xdx_F0C_zGOkqSdtSeMa" style="font: 10pt Times New Roman, Times, Serif; width: 0.25in"><span style="font-size: 10pt">(5)</span></td><td id="xdx_F16_zVMlpvV0czUj" style="font: 10pt Times New Roman, Times, Serif; text-align: justify"><span style="font-size: 10pt">Alternative/Opportunistic/Special funds can invest across the capital structure in both liquid and illiquid securities that are valued using a market approach based on the quoted market prices of identical instruments, or if no market price is available, instruments will be held at their fair market value (which may be cost) as reasonably determined by the investment manager, independent dealers, or pricing services.</span></td></tr></table> <p id="xdx_8A6_zMjUwybrz3Dg" style="margin-top: 0; margin-bottom: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">There were no purchases, sales or transfers of assets classified as Level 3 in 2019 or 2018.</span></p> <p id="xdx_89B_eus-gaap--ScheduleOfExpectedBenefitPaymentsTableTextBlock_zvAtzwceeYHl" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8B0_zgNbwhuZYZ41">estimated future benefit payments</span> over the next five years are as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureEmployeeBenefitPlansDetails9Abstract_pn3n3_zrleIyvG6RUj" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 9)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 1.5pt">(in thousands)</td><td> </td> <td style="text-align: left"> </td><td id="xdx_49F_20191231_zwT7VgouTcd9" style="text-align: center"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--DefinedBenefitPlanExpectedFutureBenefitPaymentsNextTwelveMonths_iI_pn3n3_zTAmArsz07uj" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 87%; text-align: left; padding-left: 1.5pt">2020</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">69</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_40C_eus-gaap--DefinedBenefitPlanExpectedFutureBenefitPaymentsYearTwo_iI_pn3n3_zcKLeBaLnT87" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 1.5pt">2021</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">76</td><td style="text-align: left"> </td></tr> <tr id="xdx_403_eus-gaap--DefinedBenefitPlanExpectedFutureBenefitPaymentsYearThree_iI_pn3n3_zvtFdbQ1gmV9" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 1.5pt">2022</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">84</td><td style="text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--DefinedBenefitPlanExpectedFutureBenefitPaymentsYearFour_iI_pn3n3_zBDk7Z9a2cG9" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 1.5pt">2023</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">90</td><td style="text-align: left"> </td></tr> <tr id="xdx_40C_eus-gaap--DefinedBenefitPlanExpectedFutureBenefitPaymentsYearFive_iI_pn3n3_z2EoSYgwIKm6" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 1.5pt">2024</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">110</td><td style="text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--DefinedBenefitPlanExpectedFutureBenefitPaymentsFiveFiscalYearsThereafter_iI_pn3n3_zU8ZogZP5M73" style="vertical-align: bottom; background-color: White"> <td style="padding-bottom: 1pt; padding-left: 1.5pt; text-align: left">Thereafter</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">694</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_409_ecustom--DefinedBenefitPlanExpectedFutureBenefitPayments_iI_pn3n3_zZWF3zMXAnpd" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-bottom: 1pt; padding-left: 1.5pt; text-align: left">Total</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">1,123</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> </table> <p id="xdx_8A6_zJLkXfhVM2Lg" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt"><i>Defined Contribution 401(k) Savings Plan</i></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The Company sponsors a defined contribution 401(k) Savings Plan that is available to a majority of the Company’s full-time employees the first day of the calendar quarter following completion of <span id="xdx_908_ecustom--DefinedContributionPlanFullTimeEmployeesRequisiteServicePeriod_pip0_c20190101__20191231_zxRHvqC8BS41" title="Requisite service period for full-time employees to participate in contribution plan">three months</span> of service. The Plan is available to non-full-time employees the first day of the calendar quarter following <span id="xdx_90F_ecustom--DefinedContributionPlanNonFullTimeEmployeesRequisiteServicePeriod_pip0_c20190101__20191231_zwFaA6MqOsp" title="Period of service after which the non-full time employees are eligible to participate in defined contribution plan">one year</span> of service upon completion of <span id="xdx_90A_ecustom--DefinedContributionPlanNonFullTimeEmployeesRequisiteServiceHours_pip0_c20190101__20191231_zQxLM1vDowT" title="Requisite service hours for non full-time employees to participate in contribution plan"><span style="-sec-ix-hidden: xdx2ixbrl1905">1,000 hours</span></span> in that year.  The Plan changed for 2018 and beyond to provide for a matching contribution of one dollar ($1.00) for each one dollar ($1.00) of a participant’s contributions to the Plan that do not exceed 3 percent of his or her eligible compensation (which include commissions, overtime, and bonuses) and <span id="xdx_906_ecustom--DefinedContributionPlanEmployerMatchingContributionOnDollarForMaximumPercentOfParticipantsContribution_pip0_dm_c20190101__20191231_zw3EYZ19I8O1" title="Employer's matching contribution on each dollar for the first 6 percent of participant's contribution"><span style="-sec-ix-hidden: xdx2ixbrl1907">fifty</span></span> cents ($0.50) for each <span id="xdx_90E_ecustom--DefinedContributionPlanEmployeeContributionEligibleForMatchingContributionOfFiftyCents_pip0_dm_c20190101__20191231_zMhQ0zupq4ij" title="Participant's contribution to the plan, eligible for employer's matching contribution of fifty cents"><span style="-sec-ix-hidden: xdx2ixbrl1909">one</span></span> dollar ($1.00) of a participant’s contributions to the Plan over the initial 3 percent that do not exceed 6 percent of his or her eligible compensation (which includes commissions, overtime and bonuses), up from a matching contribution of fifty cents ($0.50) for each one dollar ($1.00) of a participant’s contributions to the Plan that do not exceed <span id="xdx_903_ecustom--DefinedContributionPlanMaximumPercentageOfParticipantsContributionEligibleForEmployerContributionMatch_pip0_dp_c20190101__20191231_zekgthSjRUCa" title="Maximum percentage of participant contributions eligible for employer contribution match towards defined contribution plan">6</span> percent of his or her eligible compensation (which include commissions, overtime and bonuses) in 2017. The charge to expense for the Company match was approximately $<span id="xdx_909_eus-gaap--DefinedContributionPlanCostRecognized_pn3n3_dm_c20190101__20191231_zbqL5Eromu7d" title="Company contributions to defined contribution plan">25.5</span> million and $<span id="xdx_909_eus-gaap--DefinedContributionPlanCostRecognized_pn3n3_dm_c20180101__20181231_ze8YOcBQCJd7">21.1</span> million for the years ended December 31, 2019 and 2018, respectively and $<span id="xdx_903_eus-gaap--DefinedContributionPlanCostRecognized_pn3n3_dm_c20170101__20171231_ziDK0nCwlCg9">11.0</span> million for the year ended December 31, 2017. At December 31, 2019, 2018, and 2017 approximately, <span id="xdx_903_ecustom--PercentageOfEmployersCommonStockToTotalPlanAssets_pip0_dp_c20190101__20191231_zxXnTLQdu8Od" title="Percentage of Rollins, Inc. Common Stock to plan assets">30.8%</span>, <span id="xdx_90F_ecustom--PercentageOfEmployersCommonStockToTotalPlanAssets_pip0_dp_c20180101__20181231_zU4xIJChcVp7">41.7%</span>, and <span id="xdx_90B_ecustom--PercentageOfEmployersCommonStockToTotalPlanAssets_pip0_dp_c20170101__20171231_zDqEzzAu13f7">38.8%</span>, respectively of the plan assets consisted of Rollins, Inc. Common Stock. Total administrative fees paid by the Company for the Plan were less than $<span id="xdx_900_ecustom--DefinedContributionPlanAdministrativeFeesPaid_pn3n3_dm_c20190101__20191231_zCAOKmPDNX4" title="Administrative fees paid (less than)"><span id="xdx_90D_ecustom--DefinedContributionPlanAdministrativeFeesPaid_pn3n3_dm_c20180101__20181231_z7CS39Mz36G8" title="Administrative fees paid (less than)"><span id="xdx_90D_ecustom--DefinedContributionPlanAdministrativeFeesPaid_pn3n3_dm_c20170101__20171231_zwsnPn0uC3j2" title="Administrative fees paid (less than)">0.1</span></span></span> million for each of the years ended December 31, 2019, 2018 and 2017.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><i>Nonqualified Deferred Compensation Plan</i></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Deferred Compensation Plan provides that participants may defer up to <span id="xdx_902_ecustom--DeferredCompensationArrangementWithIndividualMaximumPercentageDeferralOfEmployeesBaseSalary_pip0_dp_c20190101__20191231_zWPwYgnfRRX5" title="Maximum percentage of base salary to be deferred">50%</span> of their base salary and up to <span id="xdx_90B_ecustom--DeferredCompensationArrangementWithIndividualMaximumPercentageDeferralOfEmployeesAnnualBonus_pip0_dp_c20190101__20191231_zb4Mwuv8SXG8" title="Maximum percentage of annual bonus to be deferred">85%</span> of their annual bonus with respect to any given plan year, subject to a $<span id="xdx_908_ecustom--DeferredCompensationArrangementWithIndividualMinimumDeferralAmountPerPlanYear_pn3n3_dm_c20190101__20191231_zoiAtZLo7WY8" title="Minimum deferral amount per plan year">2 </span>thousand per plan year minimum. The Company may make discretionary contributions to participant accounts but has not done so since 2011.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Accounts will be credited with hypothetical earnings, and/or debited with hypothetical losses, based on the performance of certain “Measurement Funds.” Account values are calculated as if the funds from deferrals and Company credits had been converted into shares or other ownership units of selected Measurement Funds by purchasing (or selling, where relevant) such shares or units at the current purchase price of the relevant Measurement Fund at the time of the participant’s selection. Deferred Compensation Plan benefits are unsecured general obligations of the Company to the participants, and these obligations rank in parity with the Company’s other unsecured and unsubordinated indebtedness. The Company has established a “rabbi trust,” which it uses to voluntarily set aside amounts to indirectly fund any obligations under the Deferred Compensation Plan. To the extent that the Company’s obligations under the Deferred Compensation Plan exceed assets available under the trust, the Company would be required to seek additional funding sources to fund its liability under the Deferred Compensation Plan.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Generally, the Deferred Compensation Plan provides for distributions of any deferred amounts upon the earliest to occur of a participant’s death, disability, retirement or other termination of employment (a “Termination Event”). However, for any deferrals of salary and bonus (but not Company contributions), participants would be entitled to designate a distribution date which is prior to a Termination Event. Generally, the Deferred Compensation Plan allows a participant to elect to receive distributions under the Deferred Compensation Plan in installments or lump-sum payments.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">At December 31, 2019, the Deferred Compensation Plan had <span id="xdx_90A_ecustom--DeferredCompensationArrangementWithIndividualNumberOfLifeInsurancePolicies_iI_pip0_uInsurancePolicies_c20191231_zNTVPLK4wda3" title="Number of life insurance policies">71</span> life insurance policies with a net face value of $<span id="xdx_905_ecustom--DeferredCompensationArrangementWithIndividualLifeInsuranceFaceValueNet_iI_pn3n3_dm_c20191231_zBets7U0SOR2" title="Life insurance policies, net face value">47.4</span> million. The cash surrender value of these life insurance policies was worth $<span id="xdx_90E_eus-gaap--CashSurrenderValueOfLifeInsurance_iI_pn3n3_dm_c20191231_zCJZ7eCzWOSf" title="Cash surrender value of life insurance policies">22.0</span> million and $<span id="xdx_90E_eus-gaap--CashSurrenderValueOfLifeInsurance_iI_pn3n3_dm_c20181231_zmDA0jWVUKC1">18.3</span> million at December 31, 2019 and 2018, respectively.</span></p> <p id="xdx_898_ecustom--ScheduleOfExpectedPremiumPaymentsTableTextBlock_zgoQGy3YD6a5" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8BC_z1ggah6PFJmi">estimated life insurance premium payments</span> over the next five years are as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_882_ecustom--DisclosureEmployeeBenefitPlansDetails10Abstract_pn3n3_zinmEAbQUENh" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 10)"> <tr style="vertical-align: bottom"> <td style="font-weight: bold; text-align: left">(in thousands)</td> <td style="font-weight: bold; text-align: left"> </td> <td style="font-weight: bold; text-align: left"> </td> <td colspan="2" id="xdx_495_20191231_zHKzES2Wqtbj" style="font-weight: bold; text-align: center"> </td></tr> <tr id="xdx_40F_ecustom--DeferredCompensationArrangementWithIndividualEstimatedFutureBenefitPaymentsInYearOne_iI_pn3n3_zvrG4eoLwN6h" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">2020</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">108</td><td style="text-align: left"> </td></tr> <tr id="xdx_40A_ecustom--DeferredCompensationArrangementWithIndividualEstimatedFutureBenefitPaymentsInYearTwo_iI_pn3n3_zKXUZj1twHUe" style="vertical-align: bottom; background-color: White"> <td style="width: 87%; text-align: left; padding-left: 0; text-indent: 0">2021</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left"> </td><td style="width: 8%; text-align: right">1,550</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_400_ecustom--DeferredCompensationArrangementWithIndividualEstimatedFutureBenefitPaymentsInYearThree_iI_pn3n3_zARn3nIsm6tg" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">2022</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,665</td><td style="text-align: left"> </td></tr> <tr id="xdx_40D_ecustom--DeferredCompensationArrangementWithIndividualEstimatedFutureBenefitPaymentsInYearFour_iI_pn3n3_zJeM5TsW7fnc" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">2023</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,906</td><td style="text-align: left"> </td></tr> <tr id="xdx_404_ecustom--DeferredCompensationArrangementWithIndividualEstimatedFutureBenefitPaymentsInYearFive_iI_pn3n3_zJBPtc1SDBHa" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">2024</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">2,417</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_401_ecustom--DeferredCompensationArrangementWithIndividualEstimatedFutureBenefitPayments_iI_pn3n3_zFAK3IkYxXy6" style="vertical-align: bottom; background-color: White"> <td style="padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Total</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">7,646</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8AE_zEFlLAvVLow5" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_89D_eus-gaap--ScheduleOfChangesInFairValueOfPlanAssetsTableTextBlock_zPUUZ306EWW3" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt">The following table presents our <span id="xdx_8BA_zIe4GvCptz83">non-qualified deferred compensation plan assets using the fair value hierarchy</span> as of December 31, 2019 and 2018.</span></p> <table cellpadding="0" cellspacing="0" id="xdx_887_ecustom--DisclosureEmployeeBenefitPlansDetails11Abstract_pn3n3_zx3wI6qw5Lg3" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 11)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">(in thousands)</td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">Level 1</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">Level 2</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">Level 3</td><td style="padding-bottom: 1pt"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Total</td><td style="padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 48%; padding-left: 0; text-align: left; text-indent: 0">December 31, 2019</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_986_eus-gaap--DeferredCompensationPlanAssets_iI_pn3n3_c20191231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_z2VwTSbd0DE3" style="width: 8%; text-align: right" title="Deferred compensation assets">71</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_98C_eus-gaap--DeferredCompensationPlanAssets_iI_pn3n3_c20191231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_zyPypU2rRWBa" style="width: 8%; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1961">—</span></td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_985_eus-gaap--DeferredCompensationPlanAssets_iI_pn3n3_c20191231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_zBqp5EdpCXkg" style="width: 8%; text-align: right">22,158</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_985_eus-gaap--DeferredCompensationPlanAssets_iI_pn3n3_c20191231_zURKtrreQ6I4" style="width: 8%; font-weight: bold; text-align: right">22,229</td><td style="width: 1%; font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="padding-left: 0; text-align: left; text-indent: 0">December 31, 2018</td><td> </td> <td style="text-align: left">$</td><td id="xdx_980_eus-gaap--DeferredCompensationPlanAssets_iI_pn3n3_c20181231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_zhduVGhsdwN1" style="text-align: right">148</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td id="xdx_988_eus-gaap--DeferredCompensationPlanAssets_iI_pn3n3_c20181231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_zyebYJQ46k0f" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1965">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td id="xdx_98C_eus-gaap--DeferredCompensationPlanAssets_iI_pn3n3_c20181231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_z47C9lflj4U9" style="text-align: right">18,267</td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left">$</td><td id="xdx_98F_eus-gaap--DeferredCompensationPlanAssets_iI_pn3n3_c20181231_zP3kJy598aL2" style="font-weight: bold; text-align: right">18,415</td><td style="font-weight: bold; text-align: left"> </td></tr> </table> <p id="xdx_8A6_zQjPvrKDNBj3" style="margin-top: 0; margin-bottom: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Cash and cash equivalents, which are used to pay benefits and deferred compensation plan administrative expenses, are held in Money Market Funds.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">Total expense related to deferred compensation was $<span id="xdx_90B_eus-gaap--DeferredCompensationArrangementWithIndividualCompensationExpense_pn3n3_dm_c20190101__20191231_z9Erpo8yf72g" title="Total expense (income) related to deferred compensation">250</span> thousand, $<span id="xdx_908_eus-gaap--DeferredCompensationArrangementWithIndividualCompensationExpense_pn3n3_dm_c20180101__20181231_ze9g8vEfig67">180</span> thousand, and $<span id="xdx_903_eus-gaap--DeferredCompensationArrangementWithIndividualCompensationExpense_pn3n3_dm_c20170101__20171231_z7pUU3Jvai3f">230</span> thousand in 2019, 2018, and 2017, respectively. The Company had $22.2 million and $18.4 million in deferred compensation assets as of December 31, 2019 and 2018, respectively, included within other assets on the Company’s consolidated statements of financial position and $<span id="xdx_90E_eus-gaap--DeferredCompensationLiabilityCurrentAndNoncurrent_iI_pn3n3_dm_c20191231_zfmW9LhQC51k" title="Deferred compensation liability">21.2</span> million and $<span id="xdx_900_eus-gaap--DeferredCompensationLiabilityCurrentAndNoncurrent_iI_pn3n3_dm_c20181231_zi1xtrzxgYnb">17.5</span> million in deferred compensation liability as of December 31, 2019 and 2018, respectively, located within other current liabilities and  long-term accrued liabilities on the Company’s consolidated statements of financial position. The amounts of assets were marked to fair value.</span></p> <p id="xdx_890_eus-gaap--ScheduleOfNetFundedStatusTableTextBlock_z3KZsA6TD7I7" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company currently uses December 31 as the measurement date for its defined benefit post-retirement plans. <span id="xdx_8BB_zc7ZqkisJrb6">The funded status of the Plans and the net amount recognized in the statement of financial position</span> are summarized as follows as of:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88A_ecustom--DisclosureEmployeeBenefitPlansDetailsAbstract_pn3n3_zloo7qXSajN4" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_496_20190101__20191231_zZch5fbVV1E6" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_499_20180101__20181231_zImNvPcocRcg" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_409_eus-gaap--DefinedBenefitPlanChangeInBenefitObligationRollForward_iB_zt1RyNU2sudc" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">CHANGE IN ACCUMULATED BENEFIT OBLIGATION</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td style="text-align: left"> </td><td style="text-align: left"> </td><td style="text-align: left"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--DefinedBenefitPlanAccumulatedBenefitObligation_iS_zephfjommvY9" style="vertical-align: bottom; background-color: White"> <td style="width: 74%; text-align: left; padding-left: 0; text-indent: 0">Accumulated benefit obligation at beginning of year</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">208,425</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">202,310</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_40A_eus-gaap--DefinedBenefitPlanServiceCost_zwPBnNv808b5" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Service cost</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1626">—</span></td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">37</td><td style="text-align: left"> </td></tr> <tr id="xdx_40C_ecustom--DefinedBenefitPlanChangeInBenefitObligationInterestCost_zbtEQOKGXWc5" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Interest cost</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">4,804</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">7,926</td><td style="text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--DefinedBenefitPlanActuarialGainLossImmediateRecognitionAsComponentInNetPeriodicBenefitCostCredit_zZxVdRAIFTFf" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 0; text-indent: 0">Actuarial (gain)/loss</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(4,156</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">11,175</td><td style="text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--DefinedBenefitPlanBenefitObligationBenefitsPaid_iN_di_z0srxETOTcxk" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Benefits paid</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(8,000</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(13,023</td><td style="text-align: left">)</td></tr> <tr id="xdx_401_eus-gaap--DefinedBenefitPlanRecognizedNetGainLossDueToSettlements1_z38YFNx2xhGc" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-bottom: 1pt; padding-left: 0; text-indent: 0">Settlement</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(198,255</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1639">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--DefinedBenefitPlanAccumulatedBenefitObligation_iE_zueyUvjO9DYd" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Accumulated Benefit obligation at end of year</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">2,818</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left"> </td><td style="border-bottom: Black 2.5pt double; text-align: right">208,425</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> <tr id="xdx_40E_eus-gaap--DefinedBenefitPlanChangeInFairValueOfPlanAssetsRollForward_iB_zrwasmg7Awpe" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">CHANGE IN PLAN ASSETS</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_40D_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iS_zH1VAx5Kx7R6" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Fair value of assets at beginning of year</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">213,699</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">219,905</td><td style="text-align: left"> </td></tr> <tr id="xdx_401_eus-gaap--DefinedBenefitPlanRecognizedNetGainLossDueToSettlements1_zAQ1bkRKpAXg" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 0; text-indent: 0">Settlement</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(198,255</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1651">—</span></td><td style="text-align: left"> </td></tr> <tr id="xdx_40A_eus-gaap--DefinedBenefitPlanActualReturnOnPlanAssets_z5TKxa3P0MW4" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Actual return on assets</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">27,064</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">6,817</td><td style="text-align: left"> </td></tr> <tr id="xdx_400_eus-gaap--DefinedBenefitPlanContributionsByEmployer_zJrx2r9MqPp1" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Employer contributions</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">144</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1657">—</span></td><td style="text-align: left"> </td></tr> <tr id="xdx_403_ecustom--DefinedBenefitPlanRollins401KFunding_zQcl3vs3bIya" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Rollins 401(k) funding</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(11,049</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1660">—</span></td><td style="text-align: left"> </td></tr> <tr id="xdx_403_eus-gaap--DefinedBenefitPlanBenefitObligationBenefitsPaid_iN_di_z8VTYjovLOQe" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Benefits paid</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(8,000</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(13,023</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_405_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iE_z1nzdW7n1YK3" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Fair value of plan assets at end of year</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">23,603</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">213,699</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Funded status</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td id="xdx_98D_eus-gaap--DefinedBenefitPlanFundedStatusOfPlan_iI_pn3n3_c20191231_zlL6CJ4Nm24c" style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right" title="Funded status">20,785</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td id="xdx_985_eus-gaap--DefinedBenefitPlanFundedStatusOfPlan_iI_pn3n3_c20181231_zN3kFl2ikP42" style="border-bottom: Black 2.5pt double; text-align: right" title="Funded status">5,274</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> 208425000 202310000 37000 4804000 7926000 -4156000 11175000 8000000 13023000 -198255000 2818000 208425000 213699000 219905000 -198255000 27064000 6817000 144000 -11049000 8000000 13023000 23603000 213699000 20785000 5274000 <p id="xdx_894_eus-gaap--ScheduleOfAmountsRecognizedInBalanceSheetTableTextBlock_z8F6UOK2NQq9" style="margin-top: 0; margin-bottom: 0"/> <table cellpadding="0" cellspacing="0" id="xdx_88A_ecustom--DisclosureEmployeeBenefitPlansDetails2Abstract_pn3n3_z0QT5uZ7HIri" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 2)"> <tr style="vertical-align: bottom"> <td style="font-weight: bold; text-align: left"><span id="xdx_8B9_zZ5PClJI6xZa">Amounts Recognized in the Statement of Financial Position consist of:</span></td> <td style="font-weight: bold; text-align: left"> </td> <td colspan="3" id="xdx_49F_20191231_zme0lniciuF" style="font-weight: bold; text-align: center"> </td><td> </td> <td colspan="2" id="xdx_490_20181231_zkMYbkGXhZ98" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 0; text-indent: 0">Assets:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--DefinedBenefitPlanAssetsForPlanBenefitsNoncurrent_iI_pn3n3_zSBNDABBZVpj" style="vertical-align: bottom; background-color: White"> <td style="width: 74%; text-align: left; padding-left: 8.65pt; text-indent: 0">Benefit plan assets</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">21,565</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1677">—</span></td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_408_ecustom--DefinedBenefitPlanAssetsForPrepaidPension_iI_pn3n3_zCX2D7z52rMe" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Prepaid pension</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1679">—</span></td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">5,274</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="padding-left: 0; text-indent: 0">Liabilities:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_40D_ecustom--DefinedBenefitPlanAssetsForLongTermAccuredLiabilities_iI_zKVjdphuJRPd" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Long-term accrued liabilities</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left">$</td><td style="font-weight: bold; text-align: right">780</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1683">—</span></td><td style="text-align: left"> </td></tr> </table> 21565000 5274000 780000 <p id="xdx_896_eus-gaap--ScheduleOfNetPeriodicBenefitCostNotYetRecognizedTableTextBlock_zoLs9skPRRfc" style="margin-top: 0; margin-bottom: 0"/> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureEmployeeBenefitPlansDetails3Abstract_pn3n3_zb56nHZ3Ofj6" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 3)"> <tr style="vertical-align: bottom"> <td style="text-align: right; padding-left: 0; text-indent: 0; width: 74%"> </td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td id="xdx_499_20191231_zLoB4tXvtwK2" style="text-align: center; width: 8%"> </td><td style="text-align: left; width: 1%"> </td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td id="xdx_49A_20181231_zj1N3F0ng70e" style="text-align: center; width: 8%"> </td><td style="text-align: left; width: 1%"> </td></tr> <tr style="vertical-align: bottom"> <td style="font-weight: bold; text-align: left; padding-left: 0; text-indent: 0"><span id="xdx_8BF_zjhQS4OThUYe">Amounts Recognized in the Accumulated Other Comprehensive Income consist of:</span></td><td> </td> <td style="text-align: left"> </td><td style="text-align: center"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: center"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="padding-bottom: 1pt; padding-left: 0; text-indent: 0">December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_40D_eus-gaap--DefinedBenefitPlanAccumulatedOtherComprehensiveIncomeNetGainsLossesBeforeTax_iI_pn3n3_zWFJTrx2lPe6" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Net Actuarial Loss</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left">$</td><td style="font-weight: bold; text-align: right">912</td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">76,362</td><td style="text-align: left"> </td></tr> </table> 912000 76362000 75400000 19000000.0 -14800000 <p id="xdx_89B_eus-gaap--ScheduleOfAssumptionsUsedTableTextBlock_z7vum30ClETe" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify; text-indent: 0in"><span style="font-size: 10pt">The following <span id="xdx_8B3_zc1gfWC1yr1k">weighted-average assumptions were used to determine the accumulated benefit obligation and net benefit cost</span>:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_889_ecustom--DisclosureEmployeeBenefitPlansDetails4Abstract_zGomMQvLyPsd" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 4)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="2" id="xdx_491_20190101__20191231_zl5TVFmEFFpk" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_496_20180101__20181231_znFl7syqgOF1" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_499_20170101__20171231_zVtctmmkMVl9" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr id="xdx_40A_eus-gaap--DefinedBenefitPlanWeightedAverageAssumptionsUsedInCalculatingBenefitObligationAbstract_iB_zo10ubIzwCNl" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">ACCUMULATED BENEFIT OBLIGATION</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="width: 61%; text-align: left; padding-left: 0; text-indent: 0">Discount rate</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left"> </td><td id="xdx_986_eus-gaap--DefinedBenefitPlanAssumptionsUsedCalculatingBenefitObligationDiscountRate_iI_pip0_dp_c20191231_zQR5AZ3yb4zg" style="width: 8%; font-weight: bold; text-align: right" title="Discount rate">3.65</td><td style="width: 1%; font-weight: bold; text-align: left">% </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left"> </td><td style="width: 8%; text-align: right"><span style="font-size: 10pt"> <span id="xdx_909_eus-gaap--DefinedBenefitPlanAssumptionsUsedCalculatingBenefitObligationDiscountRate_iI_pip0_dp_c20181231_z37lQbmIJthl">4.00</span></span></td><td style="white-space: nowrap; width: 1%; text-align: left"><span style="font-size: 10pt">%<span id="xdx_F29_zr0a4zVOQV11">*</span></span></td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left"> </td><td id="xdx_98D_eus-gaap--DefinedBenefitPlanAssumptionsUsedCalculatingBenefitObligationDiscountRate_iI_pip0_dp_c20171231_zC8bKXSpAMg7" style="width: 8%; text-align: right">4.00</td><td style="width: 1%; text-align: left">%</td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Rate of compensation increase</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right"><span style="font-size: 10pt"><b> N/A </b></span></td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="font-size: 10pt"> N/A</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="font-size: 10pt"> N/A</span></td><td style="text-align: left"> </td></tr> <tr id="xdx_405_eus-gaap--DefinedBenefitPlanWeightedAverageAssumptionsUsedInCalculatingNetPeriodicBenefitCostAbstract_iB_zI5C9Sva6mM2" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">NET BENEFIT COST</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_403_eus-gaap--DefinedBenefitPlanAssumptionsUsedCalculatingNetPeriodicBenefitCostDiscountRate_pip0_dp_zy8T01c5CoR7" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Discount rate</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">4.70</td><td style="font-weight: bold; text-align: left">%</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">4.05</td><td style="text-align: left">%</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">4.45</td><td style="text-align: left">%</td></tr> <tr id="xdx_406_eus-gaap--DefinedBenefitPlanAssumptionsUsedCalculatingNetPeriodicBenefitCostExpectedLongTermReturnOnAssets_pip0_dp_znZFCyHakbDb" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Expected return on plan assets</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">7.00</td><td style="font-weight: bold; text-align: left">%</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">7.00</td><td style="text-align: left">%</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">7.00</td><td style="text-align: left">%</td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Rate of compensation increase</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right"><span style="font-size: 10pt"><b> N/A </b></span></td><td style="font-weight: bold; text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="font-size: 10pt"> N/A</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="font-size: 10pt"> N/A</span></td><td style="text-align: left"> </td></tr> </table> 0.0365 0.0400 0.0400 0.0470 0.0405 0.0445 0.0700 0.0700 0.0700 <p id="xdx_89E_ecustom--ScheduleOfNetBenefitCostsAndAmountsRecognizedInOtherComprehensiveIncomeLossTableTextBlock_zYcBByLt54Vj" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8B7_z6JrHbnWzNT2">components of net periodic benefit cost </span>are summarized as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_881_ecustom--DisclosureEmployeeBenefitPlansDetails5Abstract_pn3n3_zm2FK90dxis3" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 5)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="2" id="xdx_49A_20190101__20191231_zMfTdghfk0U" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_49D_20180101__20181231_zmHVzfH6AJI4" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_499_20170101__20171231_zNSJV5e2abK6" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Years ended December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_405_eus-gaap--DefinedBenefitPlanServiceCost_maCzikL_maNPBCCzNij_zVMw3cvbHSf4" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%; text-align: left; padding-left: 0; text-indent: 0">Service cost</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1725">—</span></td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">37</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">58</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--DefinedBenefitPlanInterestCost_maCzikL_maNPBCCzNij_zyO3lObqpyYh" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Interest cost</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">4,805</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">7,926</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">8,493</td><td style="text-align: left"> </td></tr> <tr id="xdx_400_eus-gaap--DefinedBenefitPlanExpectedReturnOnPlanAssets_iN_di_msCzikL_msNPBCCzNij_zW3W1cWyYGTe" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Expected return on plan assets</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(6,149</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(13,775</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(13,368</td><td style="text-align: left">)</td></tr> <tr id="xdx_406_eus-gaap--DefinedBenefitPlanAmortizationOfGainsLosses_iN_di_msCzikL_msNPBCCzNij_zhcxukSHOgyi" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Amortization of net loss</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">2,396</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">3,292</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">3,322</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_400_ecustom--NetPeriodicBenefitCostCreditBeforeGainLossDuetoSettlementandCurtailment_iT_mtNPBCCzNij_maDBPNPzWVj_zrqc1QZ7iEA2" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Preliminary net periodic benefit cost/(income)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,052</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(2,520</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(1,495</td><td style="text-align: left">)</td></tr> <tr id="xdx_406_eus-gaap--DefinedBenefitPlanBenefitObligationPaymentForSettlement_iN_di_msDBPNPzWVj_zDkHsMq18w04" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Settlement expense</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">46,419</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1746">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">53</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--DefinedBenefitPlanNetPeriodicBenefitCost_mtDBPNPzWVj_zc175OzBlAS4" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Net periodic benefit cost/(income)</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left"> </td><td style="border-bottom: Black 2.5pt double; text-align: right">47,471</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left"> </td><td style="border-bottom: Black 2.5pt double; text-align: right">(2,520</td><td style="padding-bottom: 2.5pt; text-align: left">)</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left"> </td><td style="border-bottom: Black 2.5pt double; text-align: right">(1,442</td><td style="padding-bottom: 2.5pt; text-align: left">)</td></tr> <tr style="vertical-align: bottom"> <td style="text-align: right; padding-left: 0; text-indent: 0"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> </table> 37000 58000 4805000 7926000 8493000 6149000 13775000 13368000 -2396000 -3292000 -3322000 1052000 -2520000 -1495000 -46419000 -53000 47471000 -2520000 -1442000 <p id="xdx_89B_ecustom--ScheduleOfWeightedAverageAllocationOfPlanAssetsTableTextBlock_zYmHJYEYnzhg" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify; text-indent: 0"><span style="font-size: 10pt">The <span id="xdx_8BB_zYoGFLCSgby1">benefit obligations recognized in other comprehensive income</span> for the years ended December 31, 2019, 2018, and 2017 are summarized as follows :</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88A_ecustom--DisclosureEmployeeBenefitPlansDetails6Abstract_pn3n3_zP84y9XXMeTe" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 6)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="2" id="xdx_494_20190101__20191231_zFpHKeTC3mp2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_494_20180101__20181231_zT9wqH0Czoz2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_49B_20170101__20171231_zl7LYmj0eZT1" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Years ended December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 0; text-indent: 0">(in thousands)</td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" style="text-align: center"> </td><td> </td></tr> <tr id="xdx_40C_eus-gaap--OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansNetUnamortizedGainLossArisingDuringPeriodBeforeTax_iN_di_zR95PUnfAxV2" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 61%; padding-left: 0; text-indent: 0">Pretax (income)/loss</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">(26,634</td><td style="width: 1%; font-weight: bold; text-align: left">)</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">18,056</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">(15,597</td><td style="width: 1%; text-align: left">)</td></tr> <tr id="xdx_40F_eus-gaap--DefinedBenefitPlanAmortizationOfGainsLosses_zSj59Ec29H09" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">Amortization of net loss</td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td style="font-weight: bold; text-align: right">(2,396</td><td style="font-weight: bold; text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(3,292</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(3,322</td><td style="text-align: left">)</td></tr> <tr id="xdx_405_eus-gaap--DefinedBenefitPlanBenefitObligationPaymentForSettlement_zgvb2Rw86XGd" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Settlement expense</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(46,419</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1766">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(53</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_406_eus-gaap--OtherComprehensiveIncomeLossPensionAndOtherPostretirementBenefitPlansAdjustmentBeforeTax_zWqOdKC9k05g" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Total recognized in other comprehensive income</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(75,449</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">14,764</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">(18,972</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> </table> 26634000 -18056000 15597000 -2396000 -3292000 -3322000 -46419000 -53000 -75449000 14764000 -18972000 1600000 <p id="xdx_897_eus-gaap--ScheduleOfAllocationOfPlanAssetsTableTextBlock_zBZZdAnscQ8g" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8B8_zA5Y1k8Pom8f">Plans' weighted average asset allocation</span> at December 31, 2019 and 2018 by asset category, along with the target allocation for 2018, are as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureEmployeeBenefitPlansDetails7Abstract_pip0_z9FbaJvsQqah" style="font: 10pt Times New Roman, Times, Serif; width: 100%; border-collapse: collapse" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 7)"> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; width: 65%; background-color: white; text-align: center"><span style="font-size: 10pt"> </span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; width: 3%; background-color: white; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; width: 6%; background-color: white; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; width: 1%; background-color: white; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; width: 3%; background-color: white; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; width: 3%; background-color: white; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"><b> </b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; width: 8%; background-color: white; padding: 0; text-align: center; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; width: 3%; background-color: white; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"><b> </b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; width: 8%; background-color: white; padding: 0; text-align: center; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; width: 1%; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"> </span></td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td colspan="3" style="white-space: nowrap; border-bottom: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; background-color: white; text-align: center; text-indent: 0"><span style="font-size: 10pt"><b>Target <br/> Allocations for</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; background-color: white; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"><b> </b></span></td> <td colspan="3" style="white-space: nowrap; border-bottom: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; background-color: white; text-align: center; text-indent: 0"><span style="font-size: 10pt">Percentage of plan assets <br/> as of December 31,</span></td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; background-color: white; text-align: left; text-indent: 0"> </td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt">Asset category</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: center; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td colspan="3" style="white-space: nowrap; border-bottom: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: center; text-indent: 0"><span style="font-size: 10pt"><b>2020</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; background-color: white; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"><b> </b></span></td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; background-color: white; text-align: center; text-indent: 0"><span style="font-size: 10pt"><b>2019</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; background-color: white; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"><b> </b></span></td> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; background-color: white; text-align: center; text-indent: 0"><span style="font-size: 10pt">2018</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"> </span></td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-indent: 0"><span style="font-size: 10pt">Cash and cash equivalents</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td id="xdx_981_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember__srt--RangeAxis__srt--MinimumMember_zzq9zI45Kj6h" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0" title="Target allocation"><span style="font-size: 10pt"><b>0.0%</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>-</b></span></td> <td id="xdx_980_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember__srt--RangeAxis__srt--MaximumMember_zkMZmil8U3Y" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>100.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_98E_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember_ziRFpFHQCtD5" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0" title="Percentage of plan assets"><span style="font-size: 10pt"><b>72.3</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"><b>%</b></span></td> <td id="xdx_98B_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember_z0AURsBr3dN7" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt">3.5</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0">%<span style="font-size: 10pt"> </span></td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top; background-color: White"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-indent: 0"><span style="font-size: 10pt">Equity securities - Rollins stock</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td id="xdx_98F_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CommonStockMember__srt--RangeAxis__srt--MinimumMember_z4ekQ7fCr8Qc" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>0.0%</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>  -</b></span></td> <td id="xdx_981_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CommonStockMember__srt--RangeAxis__srt--MaximumMember_zr2QkxY9Lj2" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>40.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_98E_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CommonStockMember_zU6O5GktgMi6" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>0.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"><b>%</b></span></td> <td id="xdx_98C_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CommonStockMember_z5nzGEvXJ5Dl" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt">0.4</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0">%</td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-indent: 0"><span style="font-size: 10pt">Domestic equity - all other</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td id="xdx_98F_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember__srt--RangeAxis__srt--MinimumMember_zwaMVrcdEbhe" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>0.0%</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>-</b></span></td> <td id="xdx_981_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember__srt--RangeAxis__srt--MaximumMember_zsMYa8eZpHQg" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>40.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_98A_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember_zJ7uHKz9l4A5" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>3.8</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"><b>%</b></span></td> <td id="xdx_985_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember_zq6NCi9Tb8hf" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt">0.7</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0">%</td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top; background-color: White"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-indent: 0"><span style="font-size: 10pt">International equity</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td id="xdx_98F_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember__srt--RangeAxis__srt--MinimumMember_z1BWXoVg17a4" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>0.0%</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>-</b></span></td> <td id="xdx_98F_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember__srt--RangeAxis__srt--MaximumMember_zsv8MjGnhdX7" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>30.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_983_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember_zkLSATH3zLBa" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>1.9</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%</b></td> <td id="xdx_98E_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember_zTkByR10khq6" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt">0.2</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0">%</td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-indent: 0"><span style="font-size: 10pt">Debt securities - core fixed income</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td id="xdx_98D_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember__srt--RangeAxis__srt--MinimumMember_zXjvHl7fZp9l" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>0.0%</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>-</b></span></td> <td id="xdx_986_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember__srt--RangeAxis__srt--MaximumMember_zzhk0WXHuDK7" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>100.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_983_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember_zsMkZYQvVESb" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>2.1</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_98D_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember_zH2zHd1PDxT9" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt">91.1</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0">%</td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top; background-color: White"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-indent: 0"><span style="font-size: 10pt">Real estate</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td id="xdx_98B_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember__srt--RangeAxis__srt--MinimumMember_zjInbNdcJGNj" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>0.0%</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>-</b></span></td> <td id="xdx_98B_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember__srt--RangeAxis__srt--MaximumMember_zaDDwQCFYom4" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>20.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_98B_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember_zzuQ8hw5nW8c" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>9.5</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_98A_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember_z0N332RmTxue" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt">2.0</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0">%</td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-indent: 0"><span style="font-size: 10pt">Alternative/Opportunistic/Special</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td id="xdx_980_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember__srt--RangeAxis__srt--MinimumMember_zO6d6bm7xHm5" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>0.0%</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>-</b></span></td> <td id="xdx_980_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember__srt--RangeAxis__srt--MaximumMember_zEPZTHoad1pb" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>20.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_981_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember_z5li8C2dnz0a" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>10.4</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><span style="font-size: 10pt"><b>%</b></span></td> <td id="xdx_98D_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20181231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember_zMTi3vahSw49" style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt">2.1</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0">%</td></tr> <tr style="font: 10pt Times New Roman, Times, Serif; vertical-align: top; background-color: White"> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-indent: 0"><span style="font-size: 10pt">Total</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"> </span></td> <td id="xdx_985_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__srt--RangeAxis__srt--MinimumMember_zktngIcK4bHj" style="white-space: nowrap; border-top: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>0.0%</b></span></td> <td style="white-space: nowrap; border-top: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>-</b></span></td> <td id="xdx_983_eus-gaap--DefinedBenefitPlanPlanAssetsTargetAllocationPercentage_iI_pip0_dp_c20201231__srt--RangeAxis__srt--MaximumMember_zP5UgZmjrDfe" style="white-space: nowrap; border-top: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>100.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_98F_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20191231_zqh8DZVSa1n7" style="white-space: nowrap; border-top: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt"><b>100.0</b></span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0"><b>%<span style="font-size: 10pt"> </span></b></td> <td id="xdx_985_eus-gaap--DefinedBenefitPlanWeightedAverageAssetAllocations_iI_pip0_dp_c20181231_zm65C6PLFwXj" style="white-space: nowrap; border-top: Black 1pt solid; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: right; text-indent: 0"><span style="font-size: 10pt">100.0</span></td> <td style="white-space: nowrap; font: 10pt Times New Roman, Times, Serif; padding: 0; text-align: left; text-indent: 0">%</td></tr> </table> 0.000 1.000 0.723 0.035 0.000 0.400 0.000 0.004 0.000 0.400 0.038 0.007 0.000 0.300 0.019 0.002 0.000 1.000 0.021 0.911 0.000 0.200 0.095 0.020 0.000 0.200 0.104 0.021 0.000 1.000 1.000 1.000 <p id="xdx_898_eus-gaap--ScheduleOfEffectOfSignificantUnobservableInputsChangesInPlanAssetsTableTextBlock_zid3KFjzWWuk" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The following table presents our plan <span id="xdx_8B8_z0Nhfs2w6Q94">assets using the fair value hierarchy</span> as of December 31, 2019. The fair value hierarchy has three levels based on the reliability of the inputs used to determine fair value. See Note 8 for a brief description of the three levels under the fair value hierarchy.</span></p> <table cellpadding="0" cellspacing="0" id="xdx_881_ecustom--DisclosureEmployeeBenefitPlansDetails8Abstract_pn3n3_zHnw8AOldMDg" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 8)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt">(in thousands)</td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">Level 1</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">Level 2</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">NAV</td><td style="padding-bottom: 1pt"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Total</td><td style="padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td id="xdx_F4D_zRP4HxDa31Ji" style="width: 48%; text-align: left; padding-left: 1.5pt">(1) Cash and cash equivalents</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_983_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_fKDEp_z4v2Ct7rlvGk" style="width: 8%; text-align: right" title="Pension plan assets">17,071</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_982_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_fKDEp_ziyJIJ8UkaJ7" style="width: 8%; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1818">—</span></td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_98A_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_fKDEp_z478lJT7j5s5" style="width: 8%; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1819">—</span></td><td style="width: 1%; text-align: left"> </td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_984_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--CashAndCashEquivalentsMember_fKDEp_zTRrf1lXEw67" style="width: 8%; font-weight: bold; text-align: right">17,071</td><td style="width: 1%; font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td id="xdx_F48_zz0Qe5dIp8Ze" style="text-align: left; padding-left: 1.5pt">(2) Fixed income securities</td><td> </td> <td style="text-align: left"> </td><td id="xdx_980_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_fKDIp_zem3Gx1JouQ9" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1821">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_982_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_fKDIp_z1xo9OJLMd3f" style="text-align: right">499</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_984_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_fKDIp_ziUSx3nHBlhc" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1823">—</span></td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_984_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--FixedIncomeFundsMember_fKDIp_z5Ue8H4tOb77" style="font-weight: bold; text-align: right">499</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 1.5pt">      Domestic equity securities</td><td> </td> <td style="text-align: left"> </td><td id="xdx_983_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_zLucAHEapndc" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1825">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_988_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_zHpu9rH260E" style="text-align: right">899</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98B_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_zq0HxnWnjzwa" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1827">—</span></td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_986_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--DomesticEquitySecuritiesOtherMember_zbi332i8a169" style="font-weight: bold; text-align: right">899</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td id="xdx_F4E_z3WiUQIhsi77" style="text-align: left; padding-left: 1.5pt">(3) International equity securities</td><td> </td> <td style="text-align: left"> </td><td id="xdx_981_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_fKDMp_zE7WVcZXebGa" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1829">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98F_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_fKDMp_zEVyi9DBv5oj" style="text-align: right">437</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_984_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_fKDMp_zmpEZJGPnQVg" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1831">—</span></td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_981_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--ForeignEquityMember_fKDMp_zIer6oXuJWxd" style="font-weight: bold; text-align: right">437</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td id="xdx_F45_zs6qEtEWP2Rj" style="text-align: left; padding-left: 1.5pt">(4) Real estate</td><td> </td> <td style="text-align: left"> </td><td id="xdx_98F_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_fKDQp_ziyEYnlfoIAd" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1833">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_985_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_fKDQp_zoqS2XceveNc" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1834">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98E_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_fKDQp_zr45jhNis1a9" style="text-align: right">2,235</td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left"> </td><td id="xdx_983_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__us-gaap--RealEstateMember_fKDQp_znKmhOLvVQnf" style="font-weight: bold; text-align: right">2,235</td><td style="font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td id="xdx_F47_zmmJCnF55jZ3" style="text-align: left; padding-bottom: 1pt; padding-left: 1.5pt">(5) Alternative/opportunistic/special</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_987_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_fKDUp_zxDcg1WT4JRb" style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1837">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_989_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_fKDUp_zMzGwz6qCDc8" style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1838">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td id="xdx_98F_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_fKDUp_zxRsJYll1JB6" style="border-bottom: Black 1pt solid; text-align: right">2,462</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td id="xdx_98E_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--DefinedBenefitPlanByPlanAssetCategoriesAxis__custom--OtherFundsMember_fKDUp_z97wc3speaf5" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">2,462</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-bottom: 1pt; padding-left: 1.5pt">Total</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td id="xdx_98B_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_zQAlANssfsc9" style="border-bottom: Black 1pt solid; text-align: right">17,071</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td id="xdx_98A_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_z2yRNRDamOV8" style="border-bottom: Black 1pt solid; text-align: right">1,835</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td id="xdx_98E_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_zBLk9lPCMl6" style="border-bottom: Black 1pt solid; text-align: right">4,697</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left">$</td><td id="xdx_98B_eus-gaap--DefinedBenefitPlanFairValueOfPlanAssets_iI_pn3n3_c20191231_zEj8ZarBqDXe" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">23,603</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left"> </td></tr> </table> 17071000 17071000 499000 499000 899000 899000 437000 437000 2235000 2235000 2462000 2462000 17071000 1835000 4697000 23603000 7438000 7438000 170249000 474000 24026000 194749000 1582000 1582000 789000 789000 363000 363000 4204000 4204000 4574000 4574000 179269000 1626000 32804000 213699000 <p id="xdx_89B_eus-gaap--ScheduleOfExpectedBenefitPaymentsTableTextBlock_zvAtzwceeYHl" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8B0_zgNbwhuZYZ41">estimated future benefit payments</span> over the next five years are as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureEmployeeBenefitPlansDetails9Abstract_pn3n3_zrleIyvG6RUj" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 9)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-left: 1.5pt">(in thousands)</td><td> </td> <td style="text-align: left"> </td><td id="xdx_49F_20191231_zwT7VgouTcd9" style="text-align: center"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--DefinedBenefitPlanExpectedFutureBenefitPaymentsNextTwelveMonths_iI_pn3n3_zTAmArsz07uj" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 87%; text-align: left; padding-left: 1.5pt">2020</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">69</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_40C_eus-gaap--DefinedBenefitPlanExpectedFutureBenefitPaymentsYearTwo_iI_pn3n3_zcKLeBaLnT87" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 1.5pt">2021</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">76</td><td style="text-align: left"> </td></tr> <tr id="xdx_403_eus-gaap--DefinedBenefitPlanExpectedFutureBenefitPaymentsYearThree_iI_pn3n3_zvtFdbQ1gmV9" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 1.5pt">2022</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">84</td><td style="text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--DefinedBenefitPlanExpectedFutureBenefitPaymentsYearFour_iI_pn3n3_zBDk7Z9a2cG9" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 1.5pt">2023</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">90</td><td style="text-align: left"> </td></tr> <tr id="xdx_40C_eus-gaap--DefinedBenefitPlanExpectedFutureBenefitPaymentsYearFive_iI_pn3n3_z2EoSYgwIKm6" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 1.5pt">2024</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">110</td><td style="text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--DefinedBenefitPlanExpectedFutureBenefitPaymentsFiveFiscalYearsThereafter_iI_pn3n3_zU8ZogZP5M73" style="vertical-align: bottom; background-color: White"> <td style="padding-bottom: 1pt; padding-left: 1.5pt; text-align: left">Thereafter</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">694</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_409_ecustom--DefinedBenefitPlanExpectedFutureBenefitPayments_iI_pn3n3_zZWF3zMXAnpd" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-bottom: 1pt; padding-left: 1.5pt; text-align: left">Total</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td style="border-bottom: Black 1pt solid; text-align: right">1,123</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> </table> 69000 76000 84000 90000 110000 694000 1123000 P3M P1Y 0.06 25500000 21100000 11000000.0 0.308 0.417 0.388 100000 100000 100000 0.50 0.85 2000000 71 47400000 22000000.0 18300000 <p id="xdx_898_ecustom--ScheduleOfExpectedPremiumPaymentsTableTextBlock_zgoQGy3YD6a5" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The <span id="xdx_8BC_z1ggah6PFJmi">estimated life insurance premium payments</span> over the next five years are as follows:</span></p> <table cellpadding="0" cellspacing="0" id="xdx_882_ecustom--DisclosureEmployeeBenefitPlansDetails10Abstract_pn3n3_zinmEAbQUENh" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 10)"> <tr style="vertical-align: bottom"> <td style="font-weight: bold; text-align: left">(in thousands)</td> <td style="font-weight: bold; text-align: left"> </td> <td style="font-weight: bold; text-align: left"> </td> <td colspan="2" id="xdx_495_20191231_zHKzES2Wqtbj" style="font-weight: bold; text-align: center"> </td></tr> <tr id="xdx_40F_ecustom--DeferredCompensationArrangementWithIndividualEstimatedFutureBenefitPaymentsInYearOne_iI_pn3n3_zvrG4eoLwN6h" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">2020</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">108</td><td style="text-align: left"> </td></tr> <tr id="xdx_40A_ecustom--DeferredCompensationArrangementWithIndividualEstimatedFutureBenefitPaymentsInYearTwo_iI_pn3n3_zKXUZj1twHUe" style="vertical-align: bottom; background-color: White"> <td style="width: 87%; text-align: left; padding-left: 0; text-indent: 0">2021</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left"> </td><td style="width: 8%; text-align: right">1,550</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_400_ecustom--DeferredCompensationArrangementWithIndividualEstimatedFutureBenefitPaymentsInYearThree_iI_pn3n3_zARn3nIsm6tg" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">2022</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,665</td><td style="text-align: left"> </td></tr> <tr id="xdx_40D_ecustom--DeferredCompensationArrangementWithIndividualEstimatedFutureBenefitPaymentsInYearFour_iI_pn3n3_zJeM5TsW7fnc" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0">2023</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">1,906</td><td style="text-align: left"> </td></tr> <tr id="xdx_404_ecustom--DeferredCompensationArrangementWithIndividualEstimatedFutureBenefitPaymentsInYearFive_iI_pn3n3_zJBPtc1SDBHa" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">2024</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">2,417</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_401_ecustom--DeferredCompensationArrangementWithIndividualEstimatedFutureBenefitPayments_iI_pn3n3_zFAK3IkYxXy6" style="vertical-align: bottom; background-color: White"> <td style="padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Total</td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">7,646</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> 108000 1550000 1665000 1906000 2417000 7646000 <p id="xdx_89D_eus-gaap--ScheduleOfChangesInFairValueOfPlanAssetsTableTextBlock_zPUUZ306EWW3" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt">The following table presents our <span id="xdx_8BA_zIe4GvCptz83">non-qualified deferred compensation plan assets using the fair value hierarchy</span> as of December 31, 2019 and 2018.</span></p> <table cellpadding="0" cellspacing="0" id="xdx_887_ecustom--DisclosureEmployeeBenefitPlansDetails11Abstract_pn3n3_zx3wI6qw5Lg3" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - EMPLOYEE BENEFIT PLANS (Details 11)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">(in thousands)</td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">Level 1</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">Level 2</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; text-align: center">Level 3</td><td style="padding-bottom: 1pt"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Total</td><td style="padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 48%; padding-left: 0; text-align: left; text-indent: 0">December 31, 2019</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_986_eus-gaap--DeferredCompensationPlanAssets_iI_pn3n3_c20191231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_z2VwTSbd0DE3" style="width: 8%; text-align: right" title="Deferred compensation assets">71</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_98C_eus-gaap--DeferredCompensationPlanAssets_iI_pn3n3_c20191231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_zyPypU2rRWBa" style="width: 8%; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1961">—</span></td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_985_eus-gaap--DeferredCompensationPlanAssets_iI_pn3n3_c20191231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_zBqp5EdpCXkg" style="width: 8%; text-align: right">22,158</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td id="xdx_985_eus-gaap--DeferredCompensationPlanAssets_iI_pn3n3_c20191231_zURKtrreQ6I4" style="width: 8%; font-weight: bold; text-align: right">22,229</td><td style="width: 1%; font-weight: bold; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="padding-left: 0; text-align: left; text-indent: 0">December 31, 2018</td><td> </td> <td style="text-align: left">$</td><td id="xdx_980_eus-gaap--DeferredCompensationPlanAssets_iI_pn3n3_c20181231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel1Member_zhduVGhsdwN1" style="text-align: right">148</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td id="xdx_988_eus-gaap--DeferredCompensationPlanAssets_iI_pn3n3_c20181231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel2Member_zyebYJQ46k0f" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl1965">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td id="xdx_98C_eus-gaap--DeferredCompensationPlanAssets_iI_pn3n3_c20181231__us-gaap--FairValueByFairValueHierarchyLevelAxis__us-gaap--FairValueInputsLevel3Member_z47C9lflj4U9" style="text-align: right">18,267</td><td style="text-align: left"> </td><td style="font-weight: bold"> </td> <td style="font-weight: bold; text-align: left">$</td><td id="xdx_98F_eus-gaap--DeferredCompensationPlanAssets_iI_pn3n3_c20181231_zP3kJy598aL2" style="font-weight: bold; text-align: right">18,415</td><td style="font-weight: bold; text-align: left"> </td></tr> </table> 71000 22158000 22229000 148000 18267000 18415000 250000000 180000000 230000000 21200000 17500000 <p id="xdx_801_eus-gaap--DisclosureOfCompensationRelatedCostsShareBasedPaymentsTextBlock_zpoLcHKbCWCc" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b>17.         <span id="xdx_823_zTa9SJN9zgsf">STOCK-BASED COMPENSATION</span></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><i>Stock Compensation Plans</i></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b>Time Lapse Restricted Shares and Restricted Stock Units</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">Time lapse restricted shares (TLRSs) have been issued to officers and other management employees under the Company’s Employee Stock Incentive Plan. The Company recognizes compensation expense for the unvested portion of awards outstanding over the remainder of the service period. The compensation cost recorded for these awards is based on their closing stock price at the grant date less the cost of estimated forfeitures. Forfeitures are estimated at the time of grant and revised, if necessary, in subsequent periods to reflect actual forfeitures.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">TLRSs provide for the issuance of a share of the Company’s Common Stock at no cost to the holder and generally vest after a certain stipulated number of years from the grant date, depending on the terms of the issue. TLRSs vest in <span id="xdx_909_ecustom--ShareBasedCompensationArrangementByShareBasedPaymentAwardVestingIncrementPercentage_pip0_dp_c20190101__20191231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zYrfsoYSuTV8" title="Vesting increment, starting with the second anniversary, over six years">20</span> percent increments starting with the second anniversary of the grant, over <span id="xdx_90A_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardAwardVestingPeriod1_pip0_c20190101__20191231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zrytY4caiXI7" title="Award vesting period">six years</span> from the date of grant. During these years, grantees receive all dividends declared and retain voting rights for the granted shares. The agreements under which the one-time grant of restricted stock is issued provide that shares awarded may not be sold or otherwise transferred until restrictions established under the plans have lapsed.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">In April 2018, the Company granted a one-time issuance of TLRSs on a tiered Company tenure basis to U.S. based employees. The one-time grant vested 100 percent on the first anniversary date of the granted shares. The total shares granted were less than 0.1 million shares. During the year, grantees receive all dividends declared and retain voting rights for the granted shares. The agreements under which the one-time restricted stock is issued provide that shares awarded may not be sold or otherwise transferred until restrictions established under the plans have lapsed.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">All share and per share information has been adjusted for the three-for-two stock split effective December 10, 2018.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company issued time lapse restricted shares of <span id="xdx_904_eus-gaap--StockIssuedDuringPeriodSharesStockSplits_pip0_dm_c20190101__20191231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zGmZfhffyvg5" title="Shares issued during the period (in shares)">0.5</span><span style="display: none"> million</span>, <span id="xdx_907_eus-gaap--StockIssuedDuringPeriodSharesStockSplits_pip0_dm_c20180101__20181231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zQzhoArQmuv6">0.6</span><span style="display: none"> million</span>, and <span id="xdx_904_eus-gaap--StockIssuedDuringPeriodSharesStockSplits_pip0_dm_c20170101__20171231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zRWvfvl2yQYj">0.7</span> million for the years ended December 31, 2019, 2018, and 2017, respectively.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company issues new shares from its authorized but unissued share pool. At December 31, 2019, approximately <span id="xdx_901_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAvailableForGrant_iI_pip0_dm_c20191231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_z22WrWjNUnih" title="Common stock reserved for issuance upon exercise of stock options (in shares)">5.5</span> million shares of the Company’s common stock were reserved for issuance. In accordance with the FASB ASC Topic 718, “<i>Compensation – Stock Compensation,”</i> the Company recognizes the fair value of the award on a straight-line basis over the service periods of each award. The Company estimates restricted share forfeiture rates based on its historical experience.</span></p> <p id="xdx_897_eus-gaap--ScheduleOfCompensationCostForShareBasedPaymentArrangementsAllocationOfShareBasedCompensationCostsByPlanTableTextBlock_zKPHk6oyfx37" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The following table summarizes the <span id="xdx_8BB_zgHjJM1qkBGd">components of the Company's stock-based compensation programs</span> recorded as expense ($ in thousands):</span></p> <table cellpadding="0" cellspacing="0" id="xdx_88B_ecustom--DisclosureStockBasedCompensationDetailsAbstract_pn3n3_zhjqzzmK9tR1" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - STOCK-BASED COMPENSATION (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Years ended December 31,</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_490_20190101__20191231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zctHnVCxs5ii" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">2019</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_491_20180101__20181231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zBAL8u2Xvidc" style="border-bottom: Black 1pt solid; text-align: center">2018</td><td style="padding-bottom: 1pt"> </td><td style="padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_49E_20170101__20171231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zEww9aH0puH3" style="border-bottom: Black 1pt solid; text-align: center">2017</td><td style="padding-bottom: 1pt"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">Time lapse restricted stock:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--AllocatedShareBasedCompensationExpense_pn3n3_maASBCEzyTc_zu70EqGNTlj4" style="vertical-align: bottom; background-color: White"> <td style="width: 61%; text-align: left; padding-left: 0; text-indent: 0">Pre-tax compensation expense</td><td style="width: 3%; font-weight: bold"> </td> <td style="width: 1%; font-weight: bold; text-align: left">$</td><td style="width: 8%; font-weight: bold; text-align: right">14,159</td><td style="width: 1%; font-weight: bold; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">13,726</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">12,399</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_409_eus-gaap--EmployeeServiceShareBasedCompensationTaxBenefitFromCompensationExpense_iN_pn3n3_di_msASBCEzyTc_zAqgv1Sztp64" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: 0">Tax benefit</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; font-weight: bold; text-align: right">(3,597</td><td style="padding-bottom: 1pt; font-weight: bold; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(3,486</td><td style="padding-bottom: 1pt; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(4,799</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_409_eus-gaap--AllocatedShareBasedCompensationExpenseNetOfTax_pn3n3_mtASBCEzyTc_zKQFSPv2cQH1" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 2.5pt; padding-left: 0; text-indent: 0">Restricted stock expense, net of tax</td><td style="font-weight: bold; padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; font-weight: bold; text-align: right">10,562</td><td style="padding-bottom: 2.5pt; font-weight: bold; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">10,240</td><td style="padding-bottom: 2.5pt; text-align: left"> </td><td style="padding-bottom: 2.5pt"> </td> <td style="border-bottom: Black 2.5pt double; text-align: left">$</td><td style="border-bottom: Black 2.5pt double; text-align: right">7,600</td><td style="padding-bottom: 2.5pt; text-align: left"> </td></tr> </table> <p id="xdx_8AC_zrj4Ss70oX95" style="margin-top: 0; margin-bottom: 0"/> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">As of December 31, 2019 and 2018, $<span id="xdx_903_eus-gaap--EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized_iI_pn3n3_dm_c20191231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zY7t5qJy4Yqh" title="Unrecognized compensation cost">41.3</span> million and $<span id="xdx_90B_eus-gaap--EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognized_iI_pn3n3_dm_c20181231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zY0ZF5nQjf0d">39.2</span> million, respectively, of total unrecognized compensation cost related to time-lapse restricted shares are expected to be recognized over a weighted average period of approximately <span id="xdx_90B_eus-gaap--EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognizedPeriodForRecognition1_dtY_c20190101__20191231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zOubmw0wUUyf" title="Unrecognized compensation cost, period for recognition">4.0</span> years and <span id="xdx_905_eus-gaap--EmployeeServiceShareBasedCompensationNonvestedAwardsTotalCompensationCostNotYetRecognizedPeriodForRecognition1_dtY_c20180101__20181231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zNC2HMNWykB9">4.1</span> years at December 31, 2019 and 2018, respectively.</span></p> <p id="xdx_893_eus-gaap--ScheduleOfNonvestedRestrictedStockUnitsActivityTableTextBlock_zYLCZ86j1s19" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">The following table summarizes information on <span id="xdx_8B0_zRkhuUnxeqU8">unvested restricted stock units outstanding</span> as of December 31, 2019, 2018 and 2017:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"> </p> <table cellpadding="0" cellspacing="0" id="xdx_88F_ecustom--DisclosureStockBasedCompensationDetails2Abstract_pii_zFJ80aKU3XUi" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - STOCK-BASED COMPENSATION (Details 2)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 0; text-indent: 0"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_49B_20170101__20171231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zcoFlpvTbrk5" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Number of <br/> Shares (in<br/> thousands)</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Weighted-<br/> Average <br/> Grant-Date <br/> Fair Value</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr id="xdx_40F_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber_iS_pin3_ziIp1jFUawWi" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; width: 74%; padding-left: 0; text-indent: 0">Unvested as of December 31, 2016</td><td style="white-space: nowrap; width: 3%; font-weight: bold"> </td> <td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; width: 8%; font-weight: bold; text-align: right">3,392</td><td style="white-space: nowrap; width: 1%; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; width: 1%; text-align: left">$</td><td id="xdx_98F_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue_iS_pip0_c20170101__20171231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_z102oOJqYQzg" style="white-space: nowrap; width: 8%; text-align: right" title="Unvested (in dollar per share)">13.47</td><td style="white-space: nowrap; width: 1%; text-align: left"> </td></tr> <tr id="xdx_406_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod_iN_pin3_di_z1KSPCscFIHk" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; padding-left: 8.65pt; text-indent: 0">Forfeited</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">(51</td><td style="white-space: nowrap; font-weight: bold; text-align: left">)</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_98A_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue_pip0_c20170101__20171231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zonVfB2a994i" style="white-space: nowrap; text-align: right" title="Forfeited (in dollar per share)">14.92</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_404_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod_iN_pin3_di_zihMARqLWHBd" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; padding-left: 8.65pt; text-indent: 0">Vested</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">(1,018</td><td style="white-space: nowrap; font-weight: bold; text-align: left">)</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_985_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue_pip0_c20170101__20171231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zWCJEkvfRKfe" style="white-space: nowrap; text-align: right" title="Vested (in dollars per share)">11.47</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod_pin3_z7RfMo72ReC3" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: 0">Granted</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: right">703</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: left"> </td><td id="xdx_98A_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue_pip0_c20170101__20171231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zMQWPmc2z6Ni" style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: right" title="Granted (in dollars per share)">22.97</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_40D_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber_iE_pin3_zOdfKi5pWPD4" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; padding-left: 0; text-indent: 0">Unvested as of December 31, 2017</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">3,026</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_982_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue_iE_pip0_c20170101__20171231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_z8KrZMX9LOx" style="white-space: nowrap; text-align: right" title="Unvested (in dollar per share)">16.33</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; padding-left: 8.65pt; text-indent: 0"/><td style="white-space: nowrap; font-weight: bold"/> <td style="white-space: nowrap; font-weight: bold; text-align: left"/><td id="xdx_49B_20180101__20181231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zfM1KGD5a2C" style="white-space: nowrap; font-weight: bold; text-align: right"/><td style="white-space: nowrap; font-weight: bold; text-align: left"/><td style="white-space: nowrap"/> <td style="white-space: nowrap; text-align: left"/><td style="white-space: nowrap; text-align: right"/><td style="white-space: nowrap; text-align: left"/></tr> <tr id="xdx_409_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod_iN_pin3_di_z3DfHKerFq2b" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; padding-left: 8.65pt; text-indent: 0; width: 74%">Forfeited</td><td style="white-space: nowrap; font-weight: bold; width: 3%"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left; width: 1%"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right; width: 8%">(35</td><td style="white-space: nowrap; font-weight: bold; text-align: left; width: 1%">)</td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; text-align: left; width: 1%"> </td><td id="xdx_988_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue_pip0_c20180101__20181231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zK29mWKRSEK2" style="white-space: nowrap; text-align: right; width: 8%">19.05</td><td style="white-space: nowrap; text-align: left; width: 1%"> </td></tr> <tr id="xdx_40A_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod_iN_pin3_di_zCzXrVNt3cFd" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; padding-left: 8.65pt; text-indent: 0">Vested</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">(910</td><td style="white-space: nowrap; font-weight: bold; text-align: left">)</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_980_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue_pip0_c20180101__20181231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zPZok2WuKq3h" style="white-space: nowrap; text-align: right">13.24</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_400_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod_pin3_zWehXuJebN7e" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: 0">Granted</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: right">643</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: left"> </td><td id="xdx_98E_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue_pip0_c20180101__20181231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zy4dHoT0keoj" style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: right">32.25</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_406_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber_iE_pin3_zthrDv2QfwKl" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; padding-left: 0; text-indent: 0">Unvested as of December 31, 2018</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">2,724</td><td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_987_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue_iE_pip0_c20180101__20181231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zuo9mb0zeL6b" style="white-space: nowrap; text-align: right">21.08</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; padding-left: 8.65pt; text-indent: 0"/><td style="white-space: nowrap; font-weight: bold"/> <td style="white-space: nowrap; font-weight: bold; text-align: left"/><td id="xdx_497_20190101__20191231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zTy1WYj3aitc" style="white-space: nowrap; font-weight: bold; text-align: right"/><td style="white-space: nowrap; font-weight: bold; text-align: left"/><td style="white-space: nowrap"/> <td style="white-space: nowrap; text-align: left"/><td style="white-space: nowrap; text-align: right"/><td style="white-space: nowrap; text-align: left"/></tr> <tr id="xdx_40A_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeitedInPeriod_iN_pin3_di_zY0oMvbOdscd" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; padding-left: 8.65pt; text-indent: 0; width: 74%">Forfeited</td><td style="white-space: nowrap; font-weight: bold; width: 3%"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left; width: 1%"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right; width: 8%">(98</td><td style="white-space: nowrap; font-weight: bold; text-align: left; width: 1%">)</td><td style="white-space: nowrap; width: 3%"> </td> <td style="white-space: nowrap; text-align: left; width: 1%"> </td><td id="xdx_987_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsForfeituresWeightedAverageGrantDateFairValue_pip0_c20190101__20191231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zwdFqvAo5Kwc" style="white-space: nowrap; text-align: right; width: 8%">24.61</td><td style="white-space: nowrap; text-align: left; width: 1%"> </td></tr> <tr id="xdx_405_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriod_iN_pin3_di_zB1a3D6wo9w4" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; padding-left: 8.65pt; text-indent: 0">Vested</td><td style="white-space: nowrap; font-weight: bold"> </td> <td style="white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; font-weight: bold; text-align: right">(800</td><td style="white-space: nowrap; font-weight: bold; text-align: left">)</td><td style="white-space: nowrap"> </td> <td style="white-space: nowrap; text-align: left"> </td><td id="xdx_985_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsVestedInPeriodWeightedAverageGrantDateFairValue_pip0_c20190101__20191231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zTI7NqF0qvd5" style="white-space: nowrap; text-align: right">17.39</td><td style="white-space: nowrap; text-align: left"> </td></tr> <tr id="xdx_406_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriod_pin3_zxsSznOYnq1c" style="vertical-align: bottom; background-color: White"> <td style="white-space: nowrap; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: 0">Granted</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: right">484</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: left"> </td><td id="xdx_989_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsGrantsInPeriodWeightedAverageGrantDateFairValue_pip0_c20190101__20191231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_zwEpcnvHO2sa" style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: right">38.40</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_40E_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedNumber_iE_pin3_zx3HKWk5vQMi" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="white-space: nowrap; padding-bottom: 1pt; padding-left: 0; text-indent: 0">Unvested as of December 31, 2019</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: left"> </td><td style="border-bottom: Black 1pt solid; white-space: nowrap; font-weight: bold; text-align: right">2,310</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold; text-align: left"> </td><td style="white-space: nowrap; padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: left">$</td><td id="xdx_98A_eus-gaap--ShareBasedCompensationArrangementByShareBasedPaymentAwardEquityInstrumentsOtherThanOptionsNonvestedWeightedAverageGrantDateFairValue_iE_pip0_c20190101__20191231__us-gaap--AwardTypeAxis__custom--TimeLapseRestrictedSharesIssued2004Member_z0nUFfejd0se" style="border-bottom: Black 1pt solid; white-space: nowrap; text-align: right">25.84</td><td style="white-space: nowrap; padding-bottom: 1pt; text-align: left"> </td></tr> </table> <p id="xdx_8AA_zXVwi75yv82h" style="margin-top: 0; margin-bottom: 0"/> 0.20 P6Y 500 600 700 5500 <p id="xdx_897_eus-gaap--ScheduleOfCompensationCostForShareBasedPaymentArrangementsAllocationOfShareBasedCompensationCostsByPlanTableTextBlock_zKPHk6oyfx37" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The following table summarizes the <span id="xdx_8BB_zgHjJM1qkBGd">components of the Company's stock-based compensation programs</span> recorded as expense ($ in thousands):</span></p> 14159000 13726000 12399000 3597000 3486000 4799000 10562000 10240000 7600000 41300000 39200000 P4Y P4Y1M6D <p id="xdx_893_eus-gaap--ScheduleOfNonvestedRestrictedStockUnitsActivityTableTextBlock_zYLCZ86j1s19" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">The following table summarizes information on <span id="xdx_8B0_zRkhuUnxeqU8">unvested restricted stock units outstanding</span> as of December 31, 2019, 2018 and 2017:</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"> </p> 3392000 13.47 51000 14.92 1018000 11.47 703000 22.97 3026000 16.33 35000 19.05 910000 13.24 643000 32.25 2724000 21.08 98000 24.61 800000 17.39 484000 38.40 2310000 25.84 <p id="xdx_802_eus-gaap--ComprehensiveIncomeNoteTextBlock_zCIXb7sMV9F9" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt"><b>18.          <span id="xdx_827_zdUroSiVIwr6">ACCUMULATED OTHER COMPREHENSIVE INCOME/(LOSS)</span></b></span></p> <p id="xdx_894_eus-gaap--ScheduleOfAccumulatedOtherComprehensiveIncomeLossTableTextBlock_zdHrDZWu74Dd" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8B9_zAUhpWlDI9p4">Accumulated other comprehensive income/ (loss)</span> consist of the following (in thousands):</span></p> <table cellpadding="0" cellspacing="0" id="xdx_885_ecustom--DisclosureAccumulatedOtherComprehensiveIncomeLossDetailsAbstract_pn3n3_zM4TzVadqSQf" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) (Details)"> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; text-align: center; padding-left: 0; text-indent: 0"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_497_20170101__20171231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedDefinedBenefitPlansAdjustmentMember_zkk3koHWDNoi" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Pension <br/> Liability<br/> Adjustment</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_491_20170101__20171231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedTranslationAdjustmentMember_zQOjquXqNeX4" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Foreign <br/> Currency<br/> Translation</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_492_20170101__20171231__us-gaap--DerivativeInstrumentRiskAxis__us-gaap--InterestRateSwapMember_z1DHkje7Gv1g" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Interest <br/> Rate Swaps</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" id="xdx_491_20170101__20171231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedOtherComprehensiveIncomeMember_ztUWVBa8O2Nk" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Total</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 48%; padding-left: 0; text-indent: 0">Balance at December 31, 2016</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_985_eus-gaap--StockholdersEquity_iS_pn3n3_c20170101__20171231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedDefinedBenefitPlansAdjustmentMember_zg8qyYOSQZ7" style="width: 8%; text-align: right" title="Beginning Balance">(49,200</td><td style="width: 1%; text-align: left">)</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_986_eus-gaap--StockholdersEquity_iS_pn3n3_c20170101__20171231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedTranslationAdjustmentMember_zuLlMWIOwdc4" style="width: 8%; text-align: right">(20,875</td><td style="width: 1%; text-align: left">)</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_984_eus-gaap--StockholdersEquity_iS_pn3n3_c20170101__20171231__us-gaap--DerivativeInstrumentRiskAxis__us-gaap--InterestRateSwapMember_zEviVJkfI10e" style="width: 8%; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl2066">—</span></td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td id="xdx_985_eus-gaap--StockholdersEquity_iS_pn3n3_c20170101__20171231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedOtherComprehensiveIncomeMember_zFceqoSengy6" style="width: 8%; text-align: right">(70,075</td><td style="width: 1%; text-align: left">)</td></tr> <tr id="xdx_403_eus-gaap--OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract_iB_pn3n3_zNlWknyemPkf" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Change during 2017:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_407_eus-gaap--OtherComprehensiveIncomeLossBeforeTaxPortionAttributableToParent_pn3n3_zNen5b5qaLOh" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 8.65pt; text-indent: 0">Before-tax amount</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">18,980</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">9,960</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl2076">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">28,940</td><td style="text-align: left"> </td></tr> <tr id="xdx_408_eus-gaap--OtherComprehensiveIncomeLossTaxPortionAttributableToParent1_pn3n3_zRPndMXOTrQg" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: 0">Tax expense</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(4,821</td><td style="padding-bottom: 1pt; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl2080">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl2081">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(4,821</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_40A_eus-gaap--OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent_pn3n3_z6l5nUbBFnu1" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-bottom: 1pt; padding-left: 0; text-indent: 0">Other comprehensive earnings/(loss)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">14,159</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">9,960</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl2086">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">24,119</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="padding-left: 0; text-indent: 0">Balance at December 31, 2017</td><td> </td> <td style="text-align: left"> </td><td id="xdx_982_eus-gaap--StockholdersEquity_iE_pn3n3_c20170101__20171231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedDefinedBenefitPlansAdjustmentMember_zXAEQpudhHvf" style="text-align: right" title="Ending Balance">(35,041</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td id="xdx_987_eus-gaap--StockholdersEquity_iE_pn3n3_c20170101__20171231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedTranslationAdjustmentMember_zcxBrZRq9UC8" style="text-align: right">(10,915</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td id="xdx_988_eus-gaap--StockholdersEquity_iE_pn3n3_c20170101__20171231__us-gaap--DerivativeInstrumentRiskAxis__us-gaap--InterestRateSwapMember_zrA619ftBpxk" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl2091">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98F_eus-gaap--StockholdersEquity_iE_pn3n3_c20170101__20171231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedOtherComprehensiveIncomeMember_zETEMseD1rf" style="text-align: right">(45,956</td><td style="text-align: left">)</td></tr> <tr id="xdx_408_eus-gaap--OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract_iB_pn3n3_zFw9LNwWQtpg" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0; width: 48%">Change during 2018:</td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td id="xdx_498_20180101__20181231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedDefinedBenefitPlansAdjustmentMember_zU9lkOm7Td3l" style="text-align: center; width: 8%"> </td><td style="text-align: left; width: 1%"> </td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td id="xdx_493_20180101__20181231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedTranslationAdjustmentMember_zmvgFJA8Zr9d" style="text-align: center; width: 8%"> </td><td style="text-align: left; width: 1%"> </td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td id="xdx_49A_20180101__20181231__us-gaap--DerivativeInstrumentRiskAxis__us-gaap--InterestRateSwapMember_zuSY9nl9nzoj" style="text-align: center; width: 8%"> </td><td style="text-align: left; width: 1%"> </td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td id="xdx_491_20180101__20181231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedOtherComprehensiveIncomeMember_zca9QvuGPxee" style="text-align: center; width: 8%"> </td><td style="text-align: left; width: 1%"> </td></tr> <tr id="xdx_401_eus-gaap--OtherComprehensiveIncomeLossBeforeTaxPortionAttributableToParent_pn3n3_z1VmLxkFFiAc" style="vertical-align: bottom; background-color: White"> <td style="padding-left: 8.65pt; text-indent: 0">Before-tax amount</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(14,812</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(14,072</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl2101">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(28,884</td><td style="text-align: left">)</td></tr> <tr id="xdx_40A_eus-gaap--OtherComprehensiveIncomeLossTaxPortionAttributableToParent1_pn3n3_zNbuRhzuRC03" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: 0">Tax expense</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">3,762</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"> </td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl2106">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">3,762</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr id="xdx_40C_eus-gaap--OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent_pn3n3_zU5WKF94NPJj" style="vertical-align: bottom; background-color: White"> <td style="padding-bottom: 1pt; padding-left: 0; text-indent: 0">Other comprehensive earnings/(loss)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(11,050</td><td style="padding-bottom: 1pt; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(14,072</td><td style="padding-bottom: 1pt; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl2111">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(25,122</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 0; text-indent: 0">Balance at December 31, 2018</td><td> </td> <td style="text-align: left"> </td><td id="xdx_98D_eus-gaap--StockholdersEquity_iE_pn3n3_c20180101__20181231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedDefinedBenefitPlansAdjustmentMember_zBAUwOH25fn7" style="text-align: right" title="Ending Balance">(46,091</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td id="xdx_985_eus-gaap--StockholdersEquity_iE_pn3n3_c20180101__20181231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedTranslationAdjustmentMember_zJOWgvaxGzil" style="text-align: right">(24,987</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td id="xdx_984_eus-gaap--StockholdersEquity_iE_pn3n3_c20180101__20181231__us-gaap--DerivativeInstrumentRiskAxis__us-gaap--InterestRateSwapMember_zB8vvkpjT3Z7" style="text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl2116">—</span></td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td id="xdx_98C_eus-gaap--StockholdersEquity_iE_pn3n3_c20180101__20181231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedOtherComprehensiveIncomeMember_zsmjWzILIW6b" style="text-align: right">(71,078</td><td style="text-align: left">)</td></tr> <tr id="xdx_409_eus-gaap--OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParentAbstract_iB_pn3n3_z4Jf3Rp0jIub" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0; width: 48%">Change during 2019:</td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td id="xdx_491_20190101__20191231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedDefinedBenefitPlansAdjustmentMember_zcZwJrJ2ePgb" style="text-align: center; width: 8%"> </td><td style="text-align: left; width: 1%"> </td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td id="xdx_49E_20190101__20191231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedTranslationAdjustmentMember_ztDmSfU6xDN3" style="text-align: center; width: 8%"> </td><td style="text-align: left; width: 1%"> </td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td id="xdx_49A_20190101__20191231__us-gaap--DerivativeInstrumentRiskAxis__us-gaap--InterestRateSwapMember_zbdBsg8mqQp7" style="text-align: center; width: 8%"> </td><td style="text-align: left; width: 1%"> </td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td id="xdx_49C_20190101__20191231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedOtherComprehensiveIncomeMember_z7vG1hOehsCa" style="text-align: center; width: 8%"> </td><td style="text-align: left; width: 1%"> </td></tr> <tr id="xdx_404_eus-gaap--OtherComprehensiveIncomeLossBeforeTaxPortionAttributableToParent_pn3n3_zRys3Ti5UnSl" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 8.65pt; text-indent: 0">Before-tax amount</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">75,449</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">4,350</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">(277</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right">79,552</td><td style="text-align: left"> </td></tr> <tr id="xdx_403_eus-gaap--OtherComprehensiveIncomeLossTaxPortionAttributableToParent1_pn3n3_zFKruaHcJam3" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 8.65pt; text-indent: 0">Tax expense</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(29,553</td><td style="padding-bottom: 1pt; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl2130">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right"><span style="-sec-ix-hidden: xdx2ixbrl2131">—</span></td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(29,553</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> <tr id="xdx_404_eus-gaap--OtherComprehensiveIncomeLossNetOfTaxPortionAttributableToParent_pn3n3_zGyDJgtB2Sg7" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-bottom: 1pt; padding-left: 0; text-indent: 0">Other comprehensive earnings/(loss)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">45,896</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">4,350</td><td style="padding-bottom: 1pt; text-align: left"> </td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">(277</td><td style="padding-bottom: 1pt; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left"> </td><td style="border-bottom: Black 1pt solid; text-align: right">49,969</td><td style="padding-bottom: 1pt; text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="padding-bottom: 1pt; padding-left: 0; text-indent: 0">Balance at December 31, 2019</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td id="xdx_98E_eus-gaap--StockholdersEquity_iE_pn3n3_c20190101__20191231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedDefinedBenefitPlansAdjustmentMember_zqxGgnSTab7f" style="border-bottom: Black 1pt solid; text-align: right">(195</td><td style="padding-bottom: 1pt; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td id="xdx_988_eus-gaap--StockholdersEquity_iE_pn3n3_c20190101__20191231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedTranslationAdjustmentMember_zQD1X5t2UP5d" style="border-bottom: Black 1pt solid; text-align: right">(20,637</td><td style="padding-bottom: 1pt; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td id="xdx_984_eus-gaap--StockholdersEquity_iE_pn3n3_c20190101__20191231__us-gaap--DerivativeInstrumentRiskAxis__us-gaap--InterestRateSwapMember_zyNXP8k2rib1" style="border-bottom: Black 1pt solid; text-align: right">(277</td><td style="padding-bottom: 1pt; text-align: left">)</td><td style="padding-bottom: 1pt"> </td> <td style="border-bottom: Black 1pt solid; text-align: left">$</td><td id="xdx_98C_eus-gaap--StockholdersEquity_iE_pn3n3_c20190101__20191231__us-gaap--StatementEquityComponentsAxis__us-gaap--AccumulatedOtherComprehensiveIncomeMember_zM0hAhy1pfah" style="border-bottom: Black 1pt solid; text-align: right">(21,109</td><td style="padding-bottom: 1pt; text-align: left">)</td></tr> </table> <p id="xdx_8A2_zAIfPnzmcLF4" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_894_eus-gaap--ScheduleOfAccumulatedOtherComprehensiveIncomeLossTableTextBlock_zdHrDZWu74Dd" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0; text-align: justify"><span style="font-size: 10pt"><span id="xdx_8B9_zAUhpWlDI9p4">Accumulated other comprehensive income/ (loss)</span> consist of the following (in thousands):</span></p> -49200000 -20875000 -70075000 18980000 9960000 28940000 -4821000 -4821000 14159000 9960000 24119000 -35041000 -10915000 -45956000 -14812000 -14072000 -28884000 3762000 3762000 -11050000 -14072000 -25122000 -46091000 -24987000 -71078000 75449000 4350000 -277000 79552000 -29553000 -29553000 45896000 4350000 -277000 49969000 -195000 -20637000 -277000 -21109000 <p id="xdx_807_eus-gaap--RelatedPartyTransactionsDisclosureTextBlock_zyyyrXJ0HBwa" style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt"><b>19.          <span id="xdx_826_zakHE6cEQKA">RELATED PARTY TRANSACTIONS</span></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company provides certain administrative services to RPC, Inc. (“RPC”) (a company of which Mr. R. Randall Rollins is also Chairman, and which is otherwise affiliated with the Company). The service agreements between RPC and the Company provide for the provision of services on a cost reimbursement basis and are terminable on <span id="xdx_90D_ecustom--RelatedPartyTransactionsRequiredNoticePeriodForTerminationOfAgreement_dtM_c20190101__20191231__srt--CounterpartyNameAxis__custom--RPCIncMember_zbQImkX7PjS7" title="Notice period for termination of service agreement">6</span> months’ notice. The services covered by these agreements include administration of certain employee benefit programs, and other administrative services. Charges to RPC (or to corporations which are subsidiaries of RPC) for such services and rent totaled approximately $<span id="xdx_905_eus-gaap--RevenueFromRelatedParties_pn3n3_dm_c20190101__20191231__srt--CounterpartyNameAxis__custom--RPCIncMember_zbCfFOpDfgcf" title="Administrative services and rent income"><span id="xdx_90C_eus-gaap--RevenueFromRelatedParties_pn3n3_dm_c20180101__20181231__srt--CounterpartyNameAxis__custom--RPCIncMember_zTjilsNApY2c" title="Administrative services and rent income"><span id="xdx_90E_eus-gaap--RevenueFromRelatedParties_pn3n3_dm_c20170101__20171231__srt--CounterpartyNameAxis__custom--RPCIncMember_zelB5OxvvNyf" title="Administrative services and rent income">0.1</span></span></span> million for each of the years ended December 31, 2019, 2018, and 2017.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">The Company rents office, hanger and storage space to LOR, Inc. (“LOR”) (a company controlled by R. Randall Rollins and Gary W. Rollins). Charges to LOR (or corporations which are subsidiaries of LOR) for rent totaled $<span id="xdx_90C_eus-gaap--RevenueFromRelatedParties_pn3n3_dm_c20190101__20191231__srt--CounterpartyNameAxis__custom--LORIncMember_zbkHzB4ZjzTe">0.8</span> million for the year ended December 31, 2019 and $<span id="xdx_90E_eus-gaap--RevenueFromRelatedParties_pn3n3_dm_c20180101__20181231__srt--CounterpartyNameAxis__custom--LORIncMember_z9KXFydDz0De">0.9</span> million and $<span id="xdx_90A_eus-gaap--RevenueFromRelatedParties_pn3n3_dm_c20170101__20171231__srt--CounterpartyNameAxis__custom--LORIncMember_zw4aDDRPkTY7">1.0</span> million for the years ended December 31, 2018 and 2017, respectively.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">In 2014, P.I.A. LLC, a company owned by the Chairman of the Board of Directors, Mr. R. Randall Rollins, purchased a Lear Model 35A jet and entered into a lease arrangement with the Company for Company use of the aircraft for business purposes.  The lease is terminable by either party on <span id="xdx_909_ecustom--LeaseTerminationNoticePeriod_dtD_c20190101__20191231__srt--CounterpartyNameAxis__custom--PIALLCMember_zphACodFnvn9" title="Lease termination period">30</span> days’ notice. The Company pays $100 per month rent for the leased aircraft, and pays all variable costs and expenses associated with the leased aircraft, such as the costs for fuel, maintenance, storage and pilots. The Company has the priority right to use of the aircraft on business days, and Mr. Rollins has the right to use the aircraft for personal use through the terms of an Aircraft Time Sharing Agreement with the Company. During the years ended December 31, 2019, 2018 and 2017, the Company paid approximately $<span id="xdx_909_eus-gaap--RevenueFromRelatedParties_pn3n3_dm_c20190101__20191231__srt--CounterpartyNameAxis__custom--PIALLCMember_zucOp9W1UIh8">0.9</span> million, $<span id="xdx_906_eus-gaap--RevenueFromRelatedParties_pn3n3_dm_c20180101__20181231__srt--CounterpartyNameAxis__custom--PIALLCMember_zjxqx8D8cHae">0.7</span> million, and $<span id="xdx_90D_eus-gaap--RevenueFromRelatedParties_pn3n3_dm_c20170101__20171231__srt--CounterpartyNameAxis__custom--PIALLCMember_zaPiYmGpiO8d">0.8</span> million in rent and operating costs for the aircraft respectively. During 2019, 2018 and 2017, respectively, the Company accounted for <span id="xdx_90E_ecustom--RelatedPartyTransactionPercentofTotalUsageOfRelatedPartyAircraft_pip0_dp_c20190101__20191231__srt--CounterpartyNameAxis__custom--PIALLCMember_zSkhm3nBdf1a" title="Percent of use of aircraft by the company">100</span> percent of the use of the aircraft. All transactions were approved by the Company’s Nominating and Governance Committee of the Board of Directors.</span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: justify"><span style="font-size: 10pt">On January 24, 2018, the Company pledged a charitable gift of $0.7 million to Emory University Hospital Midtown. The amount will be paid in equal annual installments over the next five years. Dr. Lawley recused himself from the Board of Director’s approval of the gift agreement. </span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: justify"><span style="font-size: 10pt">On December 1, 2019, Orkin, a subsidiary of the Company entered into a franchise agreement with Wilson Pest Management, Inc. The franchisee is owned 100% by John Wilson IV. The Company received a total of approximately $0.8 million, which included payment for the franchise and an initial franchise fee of seventy-five thousand dollars in connection with the transaction. The franchise agreement provides for a monthly royalty fee of 9.0% of the franchisee’s reported income. John Wilson IV is the son of John F. Wilson, President and Chief Operating Officer of the Company. The Company approved the agreement in accordance with its Related Party Transactions policy.</span></p> P6M 100000 100000 100000 800000 900000 1000000.0 P30D 900000 700000 800000 1 <p id="xdx_808_eus-gaap--QuarterlyFinancialInformationTextBlock_zDK5Zn2enCA7" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify"><span style="font-size: 10pt"><b>20.           <span id="xdx_82C_zUcUPcmXbgyf">UNAUDITED QUARTERLY DATA</span></b></span></p> <p id="xdx_895_eus-gaap--ScheduleOfQuarterlyFinancialInformationTableTextBlock_zl22lTH5Q4u4" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify; display: none"><span id="xdx_8B0_zRMNT1pAc6i2">UNAUDITED QUARTERLY DATA</span></p> <table cellpadding="0" cellspacing="0" id="xdx_888_ecustom--DisclosureUnauditedQuarterlyDataDetailsAbstract_pn3n3_zrp4Y5XnDF46" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - UNAUDITED QUARTERLY DATA (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center; padding-left: 0; text-indent: 0"> </td><td> </td> <td colspan="2" id="xdx_49E_20190101__20190331_zNrJcUQV4kP4" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_49C_20190401__20190630_z490p9k7Bgaj" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_491_20190701__20190930_zXFMPKCd3PSe" style="text-align: center"> </td><td> </td><td> </td> <td colspan="2" id="xdx_497_20191001__20191231_zddFGcVjkxEb" style="text-align: center"> </td><td> </td></tr> <tr style="vertical-align: bottom"> <td style="text-align: left; padding-bottom: 1pt; padding-left: 0; text-indent: 0">(in thousands except per share data)</td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">First</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Second</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Third</td><td style="padding-bottom: 1pt; font-weight: bold"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Fourth</td><td style="padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 0; text-indent: 0">2019</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_40B_eus-gaap--Revenues_zagV5Udu0Js2" style="vertical-align: bottom; background-color: White"> <td style="width: 48%; padding-left: 8.65pt; text-indent: 0">Revenues</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">429,069</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">523,957</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">556,466</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">505,985</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_400_eus-gaap--GrossProfit_zQhcttnmf1K7" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Gross profit (Revenues less cost of services provided)</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">211,811</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">270,624</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">287,748</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">251,701</td><td style="text-align: left"> </td></tr> <tr id="xdx_40F_eus-gaap--NetIncomeLossAvailableToCommonStockholdersBasic_zX1ZFA8bgwpg" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Net Income</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">44,226</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">64,295</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">44,064</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">50,762</td><td style="text-align: left"> </td></tr> <tr id="xdx_400_eus-gaap--EarningsPerShareAbstract_iB_zLTtZkpL3Nt9" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 8.65pt; text-indent: 0">Income per share:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_40A_eus-gaap--EarningsPerShareBasic_pip0_zvtx6GEQ3Zse" style="vertical-align: bottom; background-color: White"> <td style="padding-left: 8.65pt; text-indent: 0">Income per share-Basic</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">0.14</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">0.20</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">0.13</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">0.16</td><td style="text-align: left"> </td></tr> <tr id="xdx_40F_eus-gaap--EarningsPerShareDiluted_pip0_zZyM1LN9jN1f" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 8.65pt; text-indent: 0">Income per share-Diluted</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">0.14</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">0.20</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">0.13</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">0.16</td><td style="text-align: left"> </td></tr> <tr style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 0; text-indent: 0; width: 48%">2018</td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td id="xdx_49E_20180101__20180331_zvrODIou6Yad" style="text-align: center; width: 8%"> </td><td style="text-align: left; width: 1%"> </td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td id="xdx_49F_20180401__20180630_z4yhucIsxxVk" style="text-align: center; width: 8%"> </td><td style="text-align: left; width: 1%"> </td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td id="xdx_498_20180701__20180930_zYVzOKcA64af" style="text-align: center; width: 8%"> </td><td style="text-align: left; width: 1%"> </td><td style="width: 3%"> </td> <td style="text-align: left; width: 1%"> </td><td id="xdx_497_20181001__20181231_zYNB8g2hX6De" style="text-align: center; width: 8%"> </td><td style="text-align: left; width: 1%"> </td></tr> <tr id="xdx_404_eus-gaap--Revenues_zGoZQKPGEAd3" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 8.65pt; text-indent: 0">Revenues</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">408,742</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">480,461</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">487,739</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">444,623</td><td style="text-align: left"> </td></tr> <tr id="xdx_409_eus-gaap--GrossProfit_zPRRq9IG5t32" style="vertical-align: bottom; background-color: White"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Gross profit (Revenues less cost of services provided)</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">202,599</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">249,689</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">251,452</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">223,389</td><td style="text-align: left"> </td></tr> <tr id="xdx_40C_eus-gaap--NetIncomeLossAvailableToCommonStockholdersBasic_zzs5HWtK9dh" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="text-align: left; padding-left: 8.65pt; text-indent: 0">Net Income</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">48,525</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">65,542</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">66,628</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">50,968</td><td style="text-align: left"> </td></tr> <tr id="xdx_40A_eus-gaap--EarningsPerShareAbstract_iB_zCi9Are19slj" style="vertical-align: bottom; background-color: White"> <td style="padding-left: 8.65pt; text-indent: 0">Income per share:</td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td><td> </td> <td style="text-align: left"> </td><td style="text-align: right"> </td><td style="text-align: left"> </td></tr> <tr id="xdx_406_eus-gaap--EarningsPerShareBasic_pip0_z00d99p2CMN" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 8.65pt; text-indent: 0">Income per share-Basic</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">0.15</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">0.20</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">0.20</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">0.16</td><td style="text-align: left"> </td></tr> <tr id="xdx_401_eus-gaap--EarningsPerShareDiluted_pip0_zXzsqQIg5D1k" style="vertical-align: bottom; background-color: White"> <td style="padding-left: 8.65pt; text-indent: 0">Income per share-Diluted</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">0.15</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">0.20</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">0.20</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">0.16</td><td style="text-align: left"> </td></tr> </table> <p id="xdx_8A3_zHwB03QRpun8" style="margin-top: 0; margin-bottom: 0"/> <p id="xdx_895_eus-gaap--ScheduleOfQuarterlyFinancialInformationTableTextBlock_zl22lTH5Q4u4" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: justify; display: none"><span id="xdx_8B0_zRMNT1pAc6i2">UNAUDITED QUARTERLY DATA</span></p> 429069000 523957000 556466000 505985000 211811000 270624000 287748000 251701000 44226000 64295000 44064000 50762000 0.14 0.20 0.13 0.16 0.14 0.20 0.13 0.16 408742000 480461000 487739000 444623000 202599000 249689000 251452000 223389000 48525000 65542000 66628000 50968000 0.15 0.20 0.20 0.16 0.15 0.20 0.20 0.16 <p id="xdx_80C_ecustom--CashDividendDisclosureTextBlock_zleyCuUXcaZf" style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt"><b>21.          <span id="xdx_823_zW4VnSUudFp">CASH DIVIDEND</span></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 10pt 0 0pt; text-align: justify"><span style="font-size: 10pt">On January 28, 2020, the Board of Directors approved a <span id="xdx_90C_ecustom--PercentageIncreaseinQuarterlyCommonStockDividends_pip0_c20200127__20200228__us-gaap--SubsequentEventTypeAxis__us-gaap--SubsequentEventMember_znVLk6NU2no8" title="Increase in quarterly dividend">14.3%</span> increase in the Company’s quarterly cash dividend per common share to $<span id="xdx_906_eus-gaap--CommonStockDividendsPerShareDeclared_pip0_c20200127__20200228__us-gaap--SubsequentEventTypeAxis__us-gaap--SubsequentEventMember_zM71SpjR1u9" title="Dividend declared (in dollars per share)">0.12</span> payable March 10, 2020 to stockholders of record at the close of business February 10, 2020. On October 22, 2019, the Board of Directors declared its regular $<span id="xdx_901_eus-gaap--CommonStockDividendsPerShareDeclared_pip0_c20191021__20191022_zW4031H1InB7" title="Dividend declared (in dollars per share)">0.105</span> per share as well as a special year-end dividend of $<span id="xdx_904_ecustom--SpecialYearEndDividendInDollarsPerShare_pip0_c20191021__20191022_z7hbQIxbzOra" title="Special year-end dividend (in dollars per share)">0.05</span> per share both payable December 10, 2019 to stockholders of record at the close of business November 11, 2019. The Company expects to continue to pay cash dividends to the common stockholders, subject to the earnings and financial condition of the Company and other relevant factors.</span></p> 0.143 0.12 0.105 0.05 <p id="xdx_803_esrt--ScheduleOfValuationAndQualifyingAccountsDisclosureTextBlock_zmQRCzGTr8yf" style="font: 10pt Times New Roman, Times, Serif; margin: 0; text-align: center"><span style="font: 10pt Times New Roman, Times, Serif"><b><span id="i20108a023"/><span id="xdx_821_z9TbPo1AeFt6">SCHEDULE II-VALUATION AND QUALIFYING ACCOUNTS</span></b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin-top: 0; text-align: center; margin-bottom: 0"><span style="font: 10pt Times New Roman, Times, Serif"> </span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 0pt; text-align: center"><span style="font: 10pt Times New Roman, Times, Serif"><b>ROLLINS, INC. AND SUBSIDIARIES</b></span></p> <p style="font: 10pt Times New Roman, Times, Serif; margin: 0 0 10pt; text-align: center"/> <table cellpadding="0" cellspacing="0" id="xdx_888_ecustom--DisclosureScheduleIIValuationAndQualifyingAccountsDetailsAbstract_pn3n3_zpZguSZf6AMf" style="font: 10pt Times New Roman, Times, Serif; border-collapse: collapse; width: 100%" summary="xdx: Disclosure - SCHEDULE II-VALUATION AND QUALIFYING ACCOUNTS (Details)"> <tr style="vertical-align: bottom"> <td style="text-align: center"/><td style="font-weight: bold; padding-bottom: 1pt"/> <td style="font-weight: bold; text-align: center"/> <td id="xdx_48D_eus-gaap--ValuationAllowancesAndReservesBalance_iS_pn3n3_zlUplhD1gsZe" style="font-weight: bold; text-align: center; display: none">Balance at Beginning of Period</td> <td style="font-weight: bold; text-align: center"/> <td style="font-weight: bold; text-align: center"/> <td style="font-weight: bold; text-align: center"/> <td id="xdx_489_eus-gaap--ValuationAllowancesAndReservesChargedToCostAndExpense_pn3n3_zrBzSPdZNaql" style="font-weight: bold; text-align: center; display: none">Charged to Costs and Expenses</td> <td style="font-weight: bold; text-align: center"/> <td style="font-weight: bold; text-align: center"/> <td style="font-weight: bold; text-align: center"/> <td id="xdx_48E_ecustom--ValuationAllowancesAndReservesDeductionsRecoveriesNet_pn3n3_zqOCbl92aeOi" style="font-weight: bold; text-align: center; display: none">Net (Deductions) Recoveries</td> <td style="font-weight: bold; text-align: center"/> <td style="font-weight: bold; text-align: center"/> <td style="font-weight: bold; text-align: center"/> <td id="xdx_489_eus-gaap--ValuationAllowancesAndReservesBalance_iE_pn3n3_ztD5nuj2oWG" style="font-weight: bold; text-align: center; display: none">Balance at End of Period</td> <td style="padding-bottom: 1pt; font-weight: bold"/></tr> <tr style="vertical-align: bottom"> <td style="text-align: center"> </td><td style="font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="14" style="border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Allowance for Doubtful Accounts</td><td style="padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr style="vertical-align: bottom"> <td style="white-space: nowrap; border-bottom: Black 1pt solid; font-family: Times New Roman, Times, Serif; text-align: left">(in thousands)</td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Balance at <br/> Beginning of<br/> Period</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Charged to <br/> Costs and<br/> Expenses</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Net <br/> (Deductions)<br/> Recoveries</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td><td style="white-space: nowrap; font-weight: bold; padding-bottom: 1pt"> </td> <td colspan="2" style="white-space: nowrap; border-bottom: Black 1pt solid; font-weight: bold; text-align: center">Balance at <br/> End of Period</td><td style="white-space: nowrap; padding-bottom: 1pt; font-weight: bold"> </td></tr> <tr id="xdx_410_20190101__20191231__us-gaap--ValuationAllowancesAndReservesTypeAxis__us-gaap--AllowanceForCreditLossMember_zJNrz6ADfIHg" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="width: 48%; padding-left: 1.5pt">Year ended December 31, 2019</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">16,666</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">15,145</td><td style="width: 1%; text-align: left"> </td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">(12,153</td><td style="width: 1%; text-align: left">)</td><td style="width: 3%"> </td> <td style="width: 1%; text-align: left">$</td><td style="width: 8%; text-align: right">19,658</td><td style="width: 1%; text-align: left"> </td></tr> <tr id="xdx_41F_20180101__20181231__us-gaap--ValuationAllowancesAndReservesTypeAxis__us-gaap--AllowanceForCreditLossMember_zXndO9FtRt31" style="vertical-align: bottom; background-color: White"> <td style="padding-left: 1.5pt">Year ended December 31, 2018</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">14,706</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">13,606</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">(11,646</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">16,666</td><td style="text-align: left"> </td></tr> <tr id="xdx_416_20170101__20171231__us-gaap--ValuationAllowancesAndReservesTypeAxis__us-gaap--AllowanceForCreditLossMember_z0O3p9IJLane" style="vertical-align: bottom; background-color: rgb(204,238,255)"> <td style="padding-left: 1.5pt">Year ended December 31, 2017</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">14,600</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">10,455</td><td style="text-align: left"> </td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">(10,349</td><td style="text-align: left">)</td><td> </td> <td style="text-align: left">$</td><td style="text-align: right">14,706</td><td style="text-align: left"> </td></tr> </table> 16666000 15145000 -12153000 19658000 14706000 13606000 -11646000 16666000 14600000 10455000 -10349000 14706000 Cash and cash equivalents, which are used to pay benefits and plan administrative expenses, are held in Rule 2a-7 money market funds. Fixed income securities are primarily valued using a market approach with inputs that include broker quotes, benchmark yields, base spreads and reported trades. International equity securities are valued using a market approach based on the quoted market prices of identical instruments in their respective markets. Real estate fund values are primarily reported by the fund manager and are based on valuation of the underlying investments, which include inputs such as cost, discounted future cash flows, independent appraisals and market based comparable data. Alternative/Opportunistic/Special funds can invest across the capital structure in both liquid and illiquid securities that are valued using a market approach based on the quoted market prices of identical instruments, or if no market price is available, instruments will be held at their fair market value (which may be cost) as reasonably determined by the investment manager, independent dealers, or pricing services. XML 77 R75.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
CUSTOMER CONTRACTS, TRADENAMES AND TRADEMARKS, AND OTHER INTANGIBLE ASSETS (Details 2) - USD ($)
$ in Thousands
Dec. 31, 2019
Dec. 31, 2018
Finite-Lived Intangible Assets [Line Items]    
Trademarks and tradenames, net $ 102,539 $ 54,140
Trademarks and Trade Names [Member]    
Finite-Lived Intangible Assets [Line Items]    
Trademarks and tradenames 107,579 58,471
Less: accumulated amortization (5,040) (4,331)
Trademarks and tradenames, net $ 102,539 $ 54,140
XML 78 R71.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
FAIR VALUE MEASUREMENT (Details) - Fair Value, Inputs, Level 3 [Member] - Liability [Member] - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Acquisition holdback and earnout liabilities at December 31, 2017 $ 30,926 $ 28,848
New acquisitions and revaluations 34,003 15,124
Payouts (15,994) (13,193)
Interest on outstanding liabilities 1,973 1,082
Charge offset, forfeit and other (1,776) (935)
Acquisition holdback and earnout liabilities at December 31, 2019 $ 49,132 $ 30,926
XML 79 R81.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
INCOME TAXES (Details 2) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Income Tax Disclosure [Abstract]      
Income tax at statutory rate $ 54,845 $ 65,254 $ 103,075
State income tax expense (net of federal benefit) 10,182 12,984 9,979
Foreign tax expense/(benefit) 933 1,186 (1,613)
Foreign tax credit (242) (234) (221)
Repatriation tax under TCJA (844) 1,233 7,956
Pension settlement (10,537)
Restricted Stock Adjustment (2,973) (4,420) (4,064)
Other 6,449 3,067 266
Total income tax provision $ 57,813 $ 79,070 $ 115,378
XML 80 R79.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES (Details)
$ in Thousands
Dec. 31, 2019
USD ($)
Franchise
Not Designated as Hedging Instrument [Member]  
Derivative Instruments, Gain (Loss) [Line Items]  
Derivative, Number of Instruments Held | Franchise 23
Sell Notional
Buy Notional $ 15,944
Sell AUD/Buy USD Fwd Contract [Member]  
Derivative Instruments, Gain (Loss) [Line Items]  
Derivative, Number of Instruments Held | Franchise 7
Sell Notional $ 1,050
Buy Notional $ 726
Sell CAD/Buy USD Fwd Contract [Member]  
Derivative Instruments, Gain (Loss) [Line Items]  
Derivative, Number of Instruments Held | Franchise 16
Sell Notional $ 20,000
Buy Notional $ 15,218
XML 81 R89.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
EMPLOYEE BENEFIT PLANS (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
CHANGE IN ACCUMULATED BENEFIT OBLIGATION      
Accumulated benefit obligation at beginning of year $ 208,425 $ 202,310  
Service cost 37 $ 58
Interest cost 4,804 7,926  
Actuarial (gain)/loss (4,156) 11,175  
Benefits paid (8,000) (13,023)  
Settlement (198,255)  
Accumulated Benefit obligation at end of year 2,818 208,425 202,310
CHANGE IN PLAN ASSETS      
Fair value of assets at beginning of year 213,699 219,905  
Actual return on assets 27,064 6,817  
Employer contributions 144  
Rollins 401(k) funding (11,049)  
Fair value of plan assets at end of year 23,603 213,699 $ 219,905
Funded status $ 20,785 $ 5,274  
XML 82 R52.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details 4) - USD ($)
$ / shares in Units, $ in Thousands
 3 Months Ended 12 Months Ended
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Net income available to stockholders $ 50,762 $ 44,064 $ 64,295 $ 44,226 $ 50,968 $ 66,628 $ 65,542 $ 48,525 $ 203,347 $ 231,663 $ 179,124
Less: Dividend paid                 (153,836) (152,742) (122,017)
Undistributed earnings for the period                 $ 49,512 $ 78,921 $ 57,107
Basic and diluted shares outstanding (in shares)                 327,477,000 327,291,000 326,982,000
Basic (in dollars per share) $ 0.16 $ 0.13 $ 0.20 $ 0.14 $ 0.16 $ 0.20 $ 0.20 $ 0.15 $ 0.62 $ 0.71 $ 0.55
Diluted (in dollars per share) $ 0.16 $ 0.13 $ 0.20 $ 0.14 $ 0.16 $ 0.20 $ 0.20 $ 0.15 $ 0.62 $ 0.71 $ 0.55
Common Stock [Member]                      
Less: Dividend paid                 $ (152,793) $ (151,458) $ (120,930)
Undistributed earnings for the period                 $ 49,144 $ 78,255 $ 56,567
Basic and diluted shares outstanding (in shares)                 325,046,000 324,529,000 323,891,000
Distributed earnings (in dollars per share)                 $ 0.47 $ 0.47 $ 0.37
Distributed earnings (in dollars per share)                 0.47 0.47 0.37
Undistributed earnings (in dollars per share)                 0.15 0.24 0.18
Undistributed earnings (in dollars per share)                 0.15 0.24 0.18
Basic (in dollars per share)                 0.62 0.71 0.55
Diluted (in dollars per share)                 $ 0.62 $ 0.71 $ 0.55
Restricted Stock [Member]                      
Less: Dividend paid                 $ (1,042) $ (1,284) $ (1,087)
Undistributed earnings for the period                 $ 368 $ 666 $ 540
Basic and diluted shares outstanding (in shares)                 2,431,000 2,762,000 3,091,000
Distributed earnings (in dollars per share)                 $ 0.43 $ 0.47 $ 0.35
Distributed earnings (in dollars per share)                 0.43 0.47 0.35
Undistributed earnings (in dollars per share)                 0.15 0.24 0.18
Undistributed earnings (in dollars per share)                 0.15 0.24 0.18
Basic (in dollars per share)                 0.58 0.71 0.53
Diluted (in dollars per share)                 $ 0.58 $ 0.71 $ 0.53
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ACQUISITIONS (Details 3) - USD ($)
$ in Thousands
Apr. 30, 2020
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Business Acquisition [Line Items]        
Goodwill   $ 572,847 $ 368,481 $ 346,514
Business Acquisition [Member]        
Business Acquisition [Line Items]        
Accounts receivable $ 6,974 7,728 3,558  
Materials and supplies 900 1,378 556  
Equipment and property 65,535 68,704 7,374  
Goodwill 191,853 204,162 25,605  
Customer contracts 112,700 136,344 62,228  
Other intangible assets 49,300 50,650 6,936  
Current liabilities   (18,195) (21,536)  
Other assets and liabilities, net   (7,513) (3,089)  
Total consideration paid   443,258 81,632  
Less: Contingent consideration liability $ (5,923) (12,700) (4,863)  
Total cash purchase price   $ 430,558 $ 76,769  

XML 85 R101.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
STOCK-BASED COMPENSATION (Details) - Time Lapse Restricted Shares Issued 2004 [Member] - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Pre-tax compensation expense $ 14,159 $ 13,726 $ 12,399
Tax benefit (3,597) (3,486) (4,799)
Restricted stock expense, net of tax $ 10,562 $ 10,240 $ 7,600
XML 86 R37.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
EQUIPMENT AND PROPERTY (Tables)
 12 Months Ended
Dec. 31, 2019
Property, Plant and Equipment [Abstract]  
Equipment and property are presented at cost less accumulated depreciation

Equipment and property are presented at cost less accumulated depreciation and are detailed as follows:
XML 87 R105.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
RELATED PARTY TRANSACTIONS (Details Narrative)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
USD ($)
Dec. 31, 2018
USD ($)
Dec. 31, 2017
USD ($)
R P C Inc [Member]      
Repurchase Agreement Counterparty [Line Items]      
Notice period for termination of service agreement 6 months    
Administrative services and rent income $ 100 $ 100 $ 100
L O R Inc [Member]      
Repurchase Agreement Counterparty [Line Items]      
Administrative services and rent income 800 900 1,000
P I A L L C [Member]      
Repurchase Agreement Counterparty [Line Items]      
Administrative services and rent income $ 900 $ 700 $ 800
Lease termination period 30 days    
Percent of use of aircraft by the company 1    
XML 88 R33.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
REVENUE (Tables)
 12 Months Ended
Dec. 31, 2019
Revenue from Contract with Customer [Abstract]  
Revenue, classified

Sales and usage-based taxes are excluded from revenues. No sales to an individual customer or in a country other than the United States accounted for more than 10% of the sales for the periods listed on the following table. Revenue, classified by the major geographic areas in which our customers are located, was as follows:
REVENUE (Details 2)  
Changes in unearned revenue

Deferred revenue recognized for the year ended December 31, 2019 and 2018 was $165.0 million and $156.6 million, respectively. Changes in unearned revenue were as follows:
XML 90 R18.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES
 12 Months Ended
Dec. 31, 2019
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

11.          DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES

Risk Management Objective of Using Derivatives

The Company is exposed to certain interest rate risks on our outstanding debt and foreign currency risks arising from our international business operations and global economic conditions. The Company enters into certain derivative financial instruments to lock in certain interest rates, as well as to protect the value or fix the amount of certain obligations in terms of its functional currency, the U.S. dollar.

Cash Flow Hedges of Interest Rate Risk

The Company uses interest rate swap arrangements to manage or hedge its interest rate risk. Notwithstanding the terms of the swaps, the Company is ultimately obligated for all amounts due and payable under the Revolving Commitment and the Term Loan (“Credit Facility”). The Company does not use such instruments for speculative or trading purposes.

On June 19, 2019, the Company entered into a floating-to-fixed interest rate swap for an aggregate notional amount of $80.0 million in order to hedge a portion of the Company’s floating rate indebtedness under the Credit Facility. The Company designated the swap as a cash flow hedge. The swap requires us to pay a fixed rate of 1.94% per annum on the notional amount. The cash flows from the swap began June 30, 2019 and ends on December 31, 2021. As of December 31, 2019, $0.3  million had been recorded as an Accumulated Loss in Other Comprehensive Income (“AOCI”). Realized gains and losses in connection with each required interest payment are reclassified from AOCI to interest expense during the period of the cash flows. During 2019, $0.1  million was recorded as interest income to offset the floating rate interest expense on our Credit Facility. On a quarterly basis, management evaluates any swap agreement to determine its effectiveness or ineffectiveness and records the change in fair value as an adjustment to AOCI. Management intends that the swap remains effective. No swaps existed at December 31, 2018.

Hedges of Foreign Exchange Risk

The Company is exposed to fluctuations in various foreign currencies against its functional currency, the US dollar. We use foreign currency derivatives, specifically vanilla foreign currency forward contracts (“FX Forwards”), to manage our exposure to fluctuations in the USD-CAD and AUD-USD exchange rates. FX Forwards involve fixing the foreign currency exchange rate for delivery of a specified amount of foreign currency on a specified date. The FX Forwards are typically settled in US dollars for their fair value at or close to their settlement date. We do not currently designate any of these FX Forwards under hedge accounting, but rather reflect the changes in fair value immediately in earnings. We do not use such instruments for speculative or trading purposes, but rather use them to manage our exposure to foreign exchange rates. Changes in the fair value of FX Forwards recorded in other income/expense and were equal to a net loss of $0.4  million for the twelve months ended December 31, 2019 and a net gain of $0.5  million in 2018. The fair value of the Company’s FX Forwards was recorded in Other Current Liabilities as a net obligation of $0.2 million at December 31, 2019 and in Other Assets of $0.1 million at December 31, 2018.

As of December 31, 2019, the Company had the following outstanding FX Forwards (in thousands except for number of instruments):

 

(in thousands except for number of instruments)  Number of
Instruments		   Sell
Notional		   Buy
Notional		 
FX Forward Contracts               
Sell AUD/Buy USD Fwd Contract  $7   $1,050   $726 
Sell CAD/Buy USD Fwd Contract   16    20,000    15,218 
Total  $23   $—   $15,944 
                

The financial statement impact related to these derivative instruments was insignificant for the years ended December 31, 2019, 2018, and 2017.
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REVENUE
 12 Months Ended
Dec. 31, 2019
Revenue from Contract with Customer [Abstract]  
REVENUE

3.          REVENUE

Adoption of ASC 606, “Revenue from Contracts with Customers”. On January 1, 2018, the Company adopted ASC 606 using the modified retrospective method applied to those contracts which were not completed as of January 1, 2018. Results for reporting periods beginning after January 1, 2018 are presented under ASC 606, while prior period amounts are not adjusted and continue to be reported in accordance with our historic accounting under ASC 605.

There was no material impact on the Company’s financial statements as a result of adopting ASC 606 for the twelve months ended December 31, 2018.

The following tables present our revenues disaggregated by revenue source (in thousands, unaudited).

Sales and usage-based taxes are excluded from revenues. No sales to an individual customer or in a country other than the United States accounted for more than 10% of the sales for the periods listed on the following table. Revenue, classified by the major geographic areas in which our customers are located, was as follows:

             
Years ended December 31,  2019   2018   2017 
(in thousands)            
United States  $1,862,698   $1,677,116   $1,541,336 
Other Countries   152,779    144,449    132,621 
Total Revenues  $2,015,477   $1,821,565   $1,673,957 

Revenue from external customers, classified by significant product and service offerings, was as follows:

             
Years ended December 31,  2019   2018   2017 
(in thousands)            
Residential revenue  $861,636   $773,932   $705,787 
Commercial revenue   770,342    707,386    666,523 
Termite completions, bait monitoring and renewals   371,258    332,573    294,982 
Other revenues   12,241    7,674    6,665 
Total Revenues  $2,015,477   $1,821,565   $1,673,957 

Deferred revenue recognized for the year ended December 31, 2019 and 2018 was $165.0 million and $156.6 million, respectively. Changes in unearned revenue were as follows:

         
At December 31,  2019   2018 
(in thousands)        
Balance at beginning of year  $127,075   $117,614 
Deferral of unearned revenue   174,404    166,053 
Recognition of unearned revenue   (164,972)   (156,592)
Balance at end of year  $136,507   $127,075 

Revenue allocated to remaining performance obligations represents contracted revenue that has not yet been recognized (“contracted not recognized revenue”), which includes both unearned revenue and revenue that will be billed and recognized in future periods. The Company has no material contracted not recognized revenue as of December 31, 2019 or December 31, 2018.

At December 31, 2019 and December 31, 2018, the Company had long-term unearned revenue of $13.7 million and $11.1 million, respectively. Unearned short-term revenue is recognized over the next 12-month period. The majority of unearned long-term revenue is recognized over a period of five years or less with immaterial amounts recognized through 2025.
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EQUIPMENT AND PROPERTY
 12 Months Ended
Dec. 31, 2019
Property, Plant and Equipment [Abstract]  
EQUIPMENT AND PROPERTY

7.          EQUIPMENT AND PROPERTY

Equipment and property are presented at cost less accumulated depreciation and are detailed as follows:

December 31,  2019   2018 
(in thousands)        
Buildings  $95,525   $53,339 
Operating equipment   120,826    103,429 
Furniture and fixtures   19,579    18,476 
Computer equipment and systems   193,795    177,441 
    429,725    352,685 
Less: accumulated depreciation   (267,370)   (240,320)
    162,355    112,365 
Land   33,178    24,520 
Net equipment and property  $195,533   $136,885 

Included in equipment and property, net at December 31, 2019 and 2018, are fixed assets held in foreign countries of $7.7 million, and $7.6 million, respectively.

Total depreciation expense was approximately $36.6 million in 2019, $30.4 million in 2018 and $27.4 million in 2017.
XML 93 R22.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
COMMITMENTS AND CONTINGENCIES
 12 Months Ended
Dec. 31, 2019
Commitments and Contingencies Disclosure [Abstract]  
COMMITMENTS AND CONTINGENCIES

15.          COMMITMENTS AND CONTINGENCIES

In the normal course of business, certain of the Company’s subsidiaries are defendants in a number of lawsuits, claims or arbitrations which allege that the subsidiaries’ services caused damage.  In addition, the Company defends employment related cases and claims from time to time, which may include claims on a representative or class action basis alleging wage and hour law violations. We are involved in certain environmental matters primarily arising in the normal course of business. We are actively contesting each of these matters.

Management does not believe that any pending claim, proceeding or litigation, either alone or in the aggregate will have a material adverse effect on the Company’s financial position, results of operations or liquidity; however, it is possible that an unfavorable outcome of some or all of the matters, however unlikely, could result in a charge that might be material to the results of an individual quarter or year.
XML 95 R26.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
RELATED PARTY TRANSACTIONS
 12 Months Ended
Dec. 31, 2019
Related Party Transactions [Abstract]  
RELATED PARTY TRANSACTIONS

19.          RELATED PARTY TRANSACTIONS

The Company provides certain administrative services to RPC, Inc. (“RPC”) (a company of which Mr. R. Randall Rollins is also Chairman, and which is otherwise affiliated with the Company). The service agreements between RPC and the Company provide for the provision of services on a cost reimbursement basis and are terminable on 6 months’ notice. The services covered by these agreements include administration of certain employee benefit programs, and other administrative services. Charges to RPC (or to corporations which are subsidiaries of RPC) for such services and rent totaled approximately $0.1 million for each of the years ended December 31, 2019, 2018, and 2017.

The Company rents office, hanger and storage space to LOR, Inc. (“LOR”) (a company controlled by R. Randall Rollins and Gary W. Rollins). Charges to LOR (or corporations which are subsidiaries of LOR) for rent totaled $0.8 million for the year ended December 31, 2019 and $0.9 million and $1.0 million for the years ended December 31, 2018 and 2017, respectively.

In 2014, P.I.A. LLC, a company owned by the Chairman of the Board of Directors, Mr. R. Randall Rollins, purchased a Lear Model 35A jet and entered into a lease arrangement with the Company for Company use of the aircraft for business purposes.  The lease is terminable by either party on 30 days’ notice. The Company pays $100 per month rent for the leased aircraft, and pays all variable costs and expenses associated with the leased aircraft, such as the costs for fuel, maintenance, storage and pilots. The Company has the priority right to use of the aircraft on business days, and Mr. Rollins has the right to use the aircraft for personal use through the terms of an Aircraft Time Sharing Agreement with the Company. During the years ended December 31, 2019, 2018 and 2017, the Company paid approximately $0.9 million, $0.7 million, and $0.8 million in rent and operating costs for the aircraft respectively. During 2019, 2018 and 2017, respectively, the Company accounted for 100 percent of the use of the aircraft. All transactions were approved by the Company’s Nominating and Governance Committee of the Board of Directors.

On January 24, 2018, the Company pledged a charitable gift of $0.7 million to Emory University Hospital Midtown. The amount will be paid in equal annual installments over the next five years. Dr. Lawley recused himself from the Board of Director’s approval of the gift agreement.

On December 1, 2019, Orkin, a subsidiary of the Company entered into a franchise agreement with Wilson Pest Management, Inc. The franchisee is owned 100% by John Wilson IV. The Company received a total of approximately $0.8 million, which included payment for the franchise and an initial franchise fee of seventy-five thousand dollars in connection with the transaction. The franchise agreement provides for a monthly royalty fee of 9.0% of the franchisee’s reported income. John Wilson IV is the son of John F. Wilson, President and Chief Operating Officer of the Company. The Company approved the agreement in accordance with its Related Party Transactions policy.
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EMPLOYEE BENEFIT PLANS (Details 10)
$ in Thousands
Dec. 31, 2019
USD ($)
Employee Benefit Plans  
2020 $ 108
2021 1,550
2022 1,665
2023 1,906
2024 2,417
Total $ 7,646
XML 99 R4.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
CONSOLIDATED STATEMENTS OF INCOME - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
REVENUES      
Customer services $ 2,015,477 $ 1,821,565 $ 1,673,957
COSTS AND EXPENSES      
Cost of services provided 993,593 894,437 819,943
Depreciation and amortization 81,111 66,792 56,580
Pension settlement loss 49,898
Sales, general and administrative 623,379 550,698 503,433
Gain on sales of assets, net (581) (875) (242)
Interest expense/(income) 6,917 (220) (259)
TOTAL COSTS AND EXPENSES 1,754,317 1,510,832 1,379,455
INCOME BEFORE INCOME TAXES 261,160 310,733 294,502
PROVISION FOR INCOME TAXES      
Current 65,041 71,442 96,742
Deferred (7,228) 7,628 18,636
TOTAL PROVISION FOR INCOME TAXES 57,813 79,070 115,378
NET INCOME $ 203,347 $ 231,663 $ 179,124
 INCOME PER SHARE - BASIC $ 0.62 $ 0.71 $ 0.55
INCOME PER SHARE - DILUTED $ 0.62 $ 0.71 $ 0.55
Weighted average shares outstanding - basic 327,477,000 327,291,000 326,982,000
Weighted average shares outstanding - diluted 327,477,000 327,291,000 326,982,000
DIVIDENDS PAID PER SHARE $ 0.47 $ 0.47 $ 0.37
XML 100 R68.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
FINANCING RECEIVABLES (Details Narrative)
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Receivables [Abstract]    
[custom:FinancingReceivablePercentageOfFinanceSubjectToCreditScore] 100.00%  
Number of days to elapse for financing receivables to be charged-off 180 days  
Charge-offs as a percentage of average financing receivables 5.00% 3.80%
Number of days the Company offers cash financing to customers 90 days  
Period of past due loans that continue to accrue interest due to an administrative issue 180 days  
XML 101 R90.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
EMPLOYEE BENEFIT PLANS (Details 2) - USD ($)
$ in Thousands
Dec. 31, 2019
Dec. 31, 2018
Employee Benefit Plans    
Benefit plan assets $ 21,565
Prepaid pension 5,274
Long-term accrued liabilities $ 780
XML 102 R60.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
REVENUE (Details Narrative) - USD ($)
$ in Thousands
Dec. 31, 2019
Dec. 31, 2018
Revenue from Contract with Customer [Abstract]    
Long-term unearned revenue $ 13,700 $ 11,100
XML 103 R64.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
FINANCING RECEIVABLES (Details) - USD ($)
$ in Thousands
Dec. 31, 2019
Dec. 31, 2018
Receivables [Abstract]    
Gross financing receivables, short-term $ 23,942 $ 20,299
Gross financing receivables, long-term 32,076 29,763
Allowance for doubtful accounts (2,959) (3,381)
Net financing receivables $ 53,059 $ 46,681
XML 104 R8.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
 12 Months Ended
Dec. 31, 2019
Accounting Policies [Abstract]  
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

1.           SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Business Description—Rollins, Inc. (the “Company”), was originally incorporated in 1948, under the laws of the state of Delaware as Rollins Broadcasting, Inc.

The Company is an international service company with headquarters located in Atlanta, Georgia, providing pest and termite control services through its wholly-owned subsidiaries to both residential and commercial customers in the United States, Canada, Australia, Europe, and Asia with international franchises in Mexico, Canada, Central and South America, the Caribbean, the Middle East, Asia, Europe, Africa, and Australia. Services are performed through a contract that specifies the pricing arrangement with the customer.

Orkin, LLC. (“Orkin”), a wholly-owned subsidiary of the Company founded in 1901, is the world’s largest pest and termite control company. It provides customized services from over 400 locations. Orkin either serves customers directly or through franchise operations, in the United States, Canada, Mexico, Central and South America, the Caribbean, the Middle East, Asia, Europe, and Africa providing essential pest control services and protection against termite damage, rodents and insects to homes and businesses, including hotels, food service establishments, food manufacturers, retailers and transportation companies. Orkin operates under the Orkin®, and Orkin Canada® trademarks and the AcuridSM service mark. The Orkin® brand name makes Orkin the most recognized pest and termite company throughout the United States. The Orkin Canada brand name provides similar brand recognition throughout Canada.

Orkin Canada, a wholly-owned subsidiary of Orkin founded in 1952, was acquired by Orkin in 1999. Orkin Canada is Canada’s largest pest control provider and a leader in the development of fast, effective and environmentally responsible pest control solutions.

Western Pest Services (“Western”), a wholly-owned subsidiary of the Company founded in 1928, was acquired by Rollins, Inc. in 2004. Western is primarily a commercial pest control service company and its business complements most of the services Orkin offers, focusing on the northeastern United States.

The Industrial Fumigant Company (“IFC”), a wholly-owned subsidiary of the Company founded in 1937, was acquired by Rollins, Inc. in 2005. IFC is a leading provider of pest management and sanitation services and products to the food and commodity industries.

HomeTeam Pest Defense (“HomeTeam”), a wholly-owned subsidiary of the Company established in 1996, was acquired by Rollins, Inc. in April 2008. At the time of the acquisition, HomeTeam, with its unique Taexx® tubes in the wall pest control system, was recognized as a premier pest control business and ranked as the 4th largest company in the industry. HomeTeam services home builders nationally.

Rollins Australia (“Rollins Australia”), a wholly-owned subsidiary of the Company, acquired Allpest WA (“Allpest”), in February 2014. Allpest was established in 1959 and is headquartered in Perth, Australia. Allpest provides traditional commercial, residential, and termite service as well as consulting services on border protection related to Australia’s biosecurity program and provides specialized services to Australia’s mining and oil and gas sectors.

Critter Control, a wholly-owned subsidiary of the Company, was acquired by Rollins, Inc. on February 27, 2015. Critter Control was established in 1983 and is headquartered in Traverse City, Michigan. The business is primarily franchised, operating in 40 states and one Canadian province.

Rollins UK was formed as a wholly-owned subsidiary of the Company to acquire Safeguard Pest Control (“Safeguard”) in June 2016. Safeguard is a pest control company established in the United Kingdom in 1991 with a history of providing superior pest control, bird control, and specialist services to residential and commercial customers.

Northwest Pest Control, LLC, a wholly-owned subsidiary of the Company founded in 1951, was acquired by Rollins, Inc. in August 2017. Northwest specializes in residential and commercial termite control, pest control, mosquito control, wildlife services, lawn care, insulation, and HVAC services, focusing on the Southeast United States.

On April 30, 2019, the Company acquired Clark Pest Control of Stockton, Inc. (“Clark Pest Control”) located in Lodi, CA. At the time of the acquisition, Clark Pest Control was a leading pest management company in California and the nation’s 8th largest pest management company according to PCT 100 rankings. Clark Pest Control services its customers from 26 service locations in 2 states. Clark Pest Control recorded revenues of approximately $139.2 million for the fiscal year ended December 31, 2018. The Company’s consolidated statements of income include the results of operations of Clark Pest Control for the period beginning April 30, 2019 through December 31, 2019.

The Company has several smaller wholly-owned subsidiaries that in total make up less than 5% of the Company’s total revenues.

The Company has only one reportable segment, its pest and termite control business. Revenue, operating profit and identifiable assets for this segment, includes the United States, Canada, Australia, Europe, Asia, Mexico, Central and South America, the Caribbean, the Middle East, and Africa. The Company’s results of operations and its financial condition are not reliant upon any single customer, few customers or foreign operations.

Principles of Consolidation—The Company’s Consolidated Financial Statements include the accounts of Rollins, Inc. and the Company’s wholly-owned subsidiaries and have been prepared in accordance with accounting principles generally accepted in the U.S. (“GAAP”). The Company does not consolidate the financial statements of any company in which it has an ownership interest of 50% or less. The Company is not the primary beneficiary of, nor does it have a controlling financial interest in, any variable interest entity. Accordingly, the Company has not consolidated any variable interest entity. The Company reclassified certain prior period amounts, none of which were material, to conform to the current period presentation. All material intercompany accounts and transactions have been eliminated.

Subsequent Events—The Company evaluates its financial statements through the date the financial statements are issued.

Estimates Used in the Preparation of Consolidated Financial Statements—The preparation of the consolidated financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the amounts reported in the accompanying notes and financial statements. Actual results could differ from those estimates.

Revenue Recognition—The Company’s Revenue recognition policy is to recognize revenue upon transfer of control of promised products or services to customers in an amount that reflects the consideration we expect to receive in exchange for those products or services. We enter into contracts that can include various combinations of products and services, each of which are distinct and accounted for as separate performance obligations. Revenue is recognized net of allowances for returns and any taxes collected from customers, which are subsequently remitted to governmental authorities.

Nature of Goods and Services and Performance Obligations

The Company contracts with its customers to provide the following goods and services, each of which is a distinct performance obligation:

Pest control services - Rollins provides pest control services to protect residential and commercial properties from common pests, including rodents and insects. Pest control generally consists of assessing a customer’s property for conditions that invite pests, tackling current infestations, and stopping the life cycle to prevent future invaders. Revenue from pest control services is recognized as services are rendered.

The Company’s revenue recognition policies are designed to recognize revenues upon satisfaction of the performance obligation at the time services are performed. For certain revenue types, because of the timing of billing and the receipt of cash versus the timing of performing services, certain accounting estimates are utilized. Residential and commercial pest control services are primarily recurring in nature on a monthly, bi-monthly or quarterly basis, while certain types of commercial customers may receive multiple treatments within a given month. In general, pest control customers sign an initial one-year contract, and revenues are recognized at the time services are performed. The Company defers recognition of advance payments and recognizes the revenue as the services are rendered. The Company classifies discounts related to the advance payments as a reduction in revenues.

Termite control services (including traditional and baiting) - Rollins provides both traditional and baiting termite protection services. Traditional termite protection uses “Termidor” liquid treatment and/or dry foam and Orkin foam to treat voids and spaces around the property, while baiting termite protection uses baits to disrupt the molting process termites require for growth and offers ongoing protection. Revenue from initial termite treatment services is recognized as services are provided.

Maintenance/monitoring/inspection - In connection with the initial service offerings, Rollins provides recurring maintenance, monitoring or inspection services to help protect consumer’s property for any future sign of termite activities after the original treatment. This recurring service is a service-type warranty under ASC 606 as it is routinely sold and purchased separately from the initial treatment services and is typically purchased or renewed annually.

Termite baiting revenues are recognized based on the transfer of control of the individual units of accounting. At the inception of a new baiting services contract, upon quality control review of the installation, the Company recognizes revenue for the installation of the monitoring stations, initial directed liquid termiticide treatment and servicing of the monitoring stations. A portion of the contract amount is deferred for the undelivered monitoring performance obligation. This portion is recognized as income on a straight-line basis over the remaining contract term, which results in recognition of revenue that depicts the Company’s performance in transferring control of the service. The allocation of the transaction price to the two deliverables is based on the relative stand-alone selling price. There are no contingencies related to the delivery of additional items or meeting other specified performance conditions. Baiting renewal revenue is deferred and recognized over the annual contract period on a straight-line basis that depicts the Company’s performance in transferring control of the service.

Revenue received for conventional termite renewals is deferred and recognized on a straight-line basis over the remaining contract term that depicts the Company’s performance in transferring control of the service; and, the cost of reinspections, reapplications and repairs and associated labor and chemicals are expensed as incurred. For outstanding claims, an estimate is made of the costs to be incurred (including legal costs) based upon current factors and historical information. The performance of reinspections tends to be close to the contract renewal date and while reapplications and repairs involve an insubstantial number of the contracts, these costs are incurred over the contract term. As the revenue is being deferred, the future cost of reinspections, reapplications and repairs and associated labor and chemicals applicable to the deferred revenue are expensed as incurred. The Company accrues for noticed claims. The costs of providing termite services upon renewal are compared to the expected revenue to be received and a provision is made for any expected losses.

Miscellaneous services (e.g., cleaning, etc.) - In certain agreements with customers, Rollins may offer other miscellaneous services, including restroom cleaning (e.g., eliminating foul odors, grease and grime which could attract pests), training (e.g., seminars covering good manufacturing practices and product stewardship), etc. Revenue from miscellaneous services is recognized when services are provided.

Products - Depending on customer demand, Rollins may separately sell pest control and/or termite protection products, such as traps. Revenue from product sales is recognized upon transfer of control of the asset.

Equipment rental (or lease) - Depending on customer demand, Rollins may lease certain pest control and/or termite protection equipment. Revenue from equipment rentals are recognized over the period of the rental/lease. Revenue from equipment rentals represent less than 1.0% of the Company’s revenues for each reported period.

Right to access intellectual property (Franchise) - The right to access Rollins’ intellectual property is an essential part of Orkin’s franchising agreements. These agreements provide the franchisee (the customer) a license to use the Rollins’ name and trademark when advertising and selling services to end customers in their normal course of business. Orkin franchise agreements contain a clause allowing Orkin to purchase certain assets of the franchisee. This is only an offer for Orkin to re-purchase the assets originally provided by Orkin to the franchisee and is not a performance obligation or a form of consideration. International and domestic franchising revenue was less than 1.0% of the Company’s annual revenues.

All Orkin domestic franchises have a guaranteed repurchase clause that the Orkin franchise may be repurchased by Orkin at a later date once it has been established. The Company amortizes the initial franchise fee over the initial franchise term. Deferred Orkin franchise fees were $1.7 million and $1.6 million for the year ending December 31, 2019 and 2018, respectively.

Royalties from Orkin franchises are accrued and recognized as revenues are earned on a monthly basis. Revenue from Orkin franchises was $8.7 million for the year ended December 31, 2019 and $8.8 million and $5.4 million for the years ended December 31, 2018 and 2017, respectively.

Contract Balances

Timing of revenue recognition may differ from the timing of invoicing to customers. We record unearned revenue when revenue is recognized subsequent to billing. Unearned revenue mainly relates to the Company’s termite baiting offering, conventional renewals, and year-in-advance pest control services for which we have been paid in advance and earn the revenue when we transfer control of the product or service. For multi-year agreements, we generally invoice customers annually at the beginning of each annual coverage period. Refer to Note 3 - Revenue for further information, including changes in unearned revenue for the year.

The Company extends terms to certain customers on higher dollar termite and ancillary work, as well as to certain franchisees for initial funding on the sale of franchises. These financed receivables are segregated from our trade receivables. The amounts that are due within one year from the balance sheet dates are classified as short-term financed receivables, and are shown, net of allowance for doubtful accounts, at $22.3 million as of December 31, 2019 and $18.5 million at December 31, 2018. The balances of long-term financed receivables, net of allowance for doubtful accounts, were $30.8 million as of December 31, 2019 and $28.2 million at December 31, 2018 and are included in long-term assets on our consolidated statements of financial position. See Note 6 – Financing Receivables for further information.

The allowance for doubtful accounts reflects our best estimate of probable losses inherent in the accounts receivable balance. We determine the allowance based on known troubled accounts, historical experience, and other currently available evidence. Activity in the allowance for doubtful accounts can be found on Schedule II-Valuation and Qualifying Accounts.

Payment terms and conditions vary by contract type, although terms generally include a requirement of payment within 30 to 60 days. In instances where the timing of revenue recognition differs from the timing of invoicing, we have determined our contracts generally do not include a significant financing component. The primary purpose of our invoicing terms is to provide customers with simplified and predictable ways of purchasing our products and services, not to receive financing from our customers or to provide customers with financing.

Practical Expedients and Exemptions

We generally expense sales commissions when incurred because the amortization period would have been one year or less. These costs are recorded within sales and marketing expenses.

We do not disclose the value of unsatisfied performance obligations for (i) contracts with an original expected length of one year or less and (ii) contracts for which we recognize revenue at the amount to which we have the right to invoice for services performed. All revenues are reported net of sales taxes.

The Company’s foreign operations accounted for approximately 8% of revenues for each of the years ended December 31, 2019 and 2018.

Allowance for Doubtful Accounts— The Company maintains an allowance for doubtful accounts based on the expected collectability of accounts receivable.  Management uses historical collection results as well as accounts receivable aging in order to determine the expected collectability of accounts receivable.  Substantially all of the Company’s receivables are due from pest control and termite services in the United States and selected international locations.  The Company’s allowance for doubtful accounts is determined using a combination of factors to ensure that our receivables are not overstated due to uncollectability. The Company’s established credit evaluation procedures seek to minimize the amount of business we conduct with higher risk customers. Provisions for doubtful accounts are recorded in selling, general and administrative expenses. Accounts are written-off against the allowance for doubtful accounts when the Company determines that amounts are uncollectible, and recoveries of amounts previously written off are recorded when collected. Significant recoveries will generally reduce the required provision in the period of recovery. Therefore, the provision for doubtful accounts can fluctuate significantly from period to period. There were no large recoveries in 2019, 2018, and 2017.  We record specific provisions when we become aware of a customer’s inability to meet its financial obligations to us, such as in the case of bankruptcy filings or deterioration in the customer’s operating results or financial position. If circumstances related to customers change, our estimates of the realizability of receivables would be further adjusted, either upward or downward. See Recent Accounting Guidance for discussion of the new FASB, ASU 2016-13 which provides updated guidance on measuring expected credit losses to be implemented in 2020.

Advertising—Advertising costs are charged to sales, general and administrative expense during the year in which they are incurred.

             
Years ended December 31,  2019   2018   2017 
(in thousands)            
Advertising  $81,174   $69,875   $66,115 

 

Cash and Cash Equivalents— The Company considers all investments with an original maturity of three months or less when purchased to be cash equivalents. Short-term investments, included in cash and cash equivalents, are stated at cost, which approximates fair market value.

The Company’s $94.3 million of total cash at December 31, 2019, is primarily cash held at various banking institutions. Approximately $74.1 million is held in cash accounts at international bank institutions and the remaining $20.2 million is primarily held in Federal Deposit Insurance Corporation (“FDIC”) insured non-interest-bearing accounts at various domestic banks which at times may exceed federally insured amounts.

The Company’s international business is expanding, and we intend to continue to grow the business in foreign markets in the future through reinvestment of foreign deposits and future earnings as well as acquisitions of unrelated companies. Repatriation of cash from the Company’s foreign subsidiaries is not a part of the Company’s current business plan.

Rollins maintains adequate liquidity and capital resources, without regard to its foreign deposits, that are directed to finance domestic operations and obligations and to fund expansion of its domestic business for the foreseeable future.

         
At December 31,  2019   2018 
(in thousands) (in US dollars)        
Cash held in foreign bank accounts  $74,094   $53,613 

Marketable Securities— From time to time, the Company maintains investments held by several large, well-capitalized financial institutions. The Company’s investment policy does not allow investment in any securities rated less than “investment grade” by national rating services.

Management determines the appropriate classification of debt securities at the time of purchase and re-evaluates such designations as of each balance sheet date. Debt securities are classified as available-for-sale because the Company does not have the intent to hold the securities to maturity. Available-for-sale securities are stated at their fair values, with the unrealized gains and losses reported as in earnings.

The Company had no marketable securities other than those held in the defined benefit pension plan and the non-qualified deferred compensation plan at December 31, 2019 and 2018. See Note 16 for further details.

Materials and Supplies— Materials and supplies are stated at the lower cost or net realizable value. Cost is determined on the first-in, first-out method.

Income Taxes—The Company provides for income taxes based on FASB ASC topic 740 “Income Taxes”, which requires recognition of deferred tax liabilities and assets for the expected future tax consequences of events that have been included in the consolidated financial statements or tax returns. The Company provides an allowance for deferred tax assets when it determines that it is more likely than not that the deferred tax assets will not be utilized. The Company establishes additional provisions for income taxes when, despite the belief that tax positions are fully supportable, there remain certain positions that do not meet the minimum probability threshold. The Company’s policy is to record interest and penalties related to income tax matters in income tax expense.

Equipment and Property— Equipment and Property are stated at cost, net of accumulated depreciation, and are provided principally on a straight-line basis over the estimated useful lives of the related assets. Annual provisions for depreciation are computed using the following asset lives: buildings, 10 to 40 years; and furniture, fixtures, and operating equipment, 2 to 10 years. Expenditures for additions, major renewals and betterments are capitalized and expenditures for maintenance and repairs are expensed as incurred. The cost of assets retired or otherwise disposed of and the related accumulated depreciation and amortization are eliminated from the accounts in the year of disposal with the resulting gain or loss credited or charged to income. The annual provisions for depreciation, below, have been reflected in the Consolidated Statements of Income in the line item entitled Depreciation and Amortization.

             
Years ended December 31,  2019   2018   2017 
(in thousands)            
Depreciation  $36,646   $30,364   $27,381 

Goodwill and Other Intangible Assets— In accordance with the FASB ASC Topic 350, “Intangibles - Goodwill and other”, the Company classifies intangible assets into three categories: (1) intangible assets with definite lives subject to amortization; (2) intangible assets with indefinite lives not subject to amortization; and (3) goodwill. The Company does not amortize intangible assets with indefinite lives or goodwill. Goodwill and other intangible assets with indefinite useful lives are tested for impairment annually or more frequently if events or circumstances indicate the assets might be impaired. Such conditions may include an economic downturn or a change in the assessment of future operations. The Company performs impairment tests of goodwill at the Company level. Such impairment tests for goodwill include comparing the fair value of the appropriate reporting unit (the Company) with its carrying value. If the fair value of the reporting unit is lower than its carrying value, then the Company will compare the implied fair value of goodwill to its carrying value. Impairment losses are recognized whenever the implied fair value of goodwill is less than its carrying value.  The Company performs impairment tests for indefinite-lived intangible assets by comparing the fair value of each indefinite-lived intangible asset unit to its carrying value. The Company recognizes an impairment charge if the asset’s carrying value exceeds its estimated fair value. The Company completed its most recent annual impairment analysis as of September 30, 2019. Based upon the results of these analyses, the Company has concluded that no impairment of its goodwill or intangible assets with indefinite lives was indicated.

Impairment of Long-Lived Assets - In accordance with the FASB ASC Topic 360, “Property, Plant and Equipment”, the Company’s long-lived assets, such as property and equipment and intangible assets with definite lives are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of these assets may not be recoverable. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset to estimated undiscounted future cash flows expected to be generated by the asset. If the carrying amount of an asset exceeds its estimated undiscounted future cash flows, an impairment charge is recognized in the amount by which the carrying amount of the asset exceeds the fair value of the asset. We periodically evaluate the appropriateness of remaining depreciable lives assigned to long-lived assets, including customer contracts and assets that may be subject to a management plan for disposition.

Accrued Insurance—The Company retains, up to specified limits, certain risks related to general liability, workers’ compensation and vehicle liability. Risks above specified limits are managed through either high deductible insurance or a non-affiliated group captive insurance member arrangement. The estimated costs of existing and future claims under the retained loss program are accrued based upon historical trends as incidents occur, whether reported or unreported (although actual settlement of the claims may not be made until future periods) and may be subsequently revised based on developments relating to such claims. The Company contracts with an independent third-party actuary on a semi-annual basis to provide the Company an estimated liability based upon historical claims information. The actuarial study is a major consideration in establishing the reserve, along with management’s knowledge of changes in business practice and existing claims compared to current balances. Management’s judgment is inherently subjective as a number of factors are outside management’s knowledge and control. Additionally, historical information is not always an accurate indication of future events.

Accrual for Termite Contracts—The Company maintains an accrual for termite claims representing the estimated costs of reapplications, repairs and associated labor and chemicals, settlements, awards and other costs relative to termite control services. Factors that may impact future costs include termiticide life expectancy and government regulation. It is significant that the actual number of claims has decreased in recent years due to changes in the Company’s business practices. However, it is not possible to precisely predict future significant claims. An accrual for termite contracts is included in other current liabilities and long-term accrued liabilities on the Company’s consolidated statements of financial position.

Contingency Accruals—The Company is a party to legal proceedings with respect to matters in the ordinary course of business. In accordance with the FASB ASC Topic 450 “Contingencies,” management estimates and accrues for its liability and costs associated with the litigation. Estimates and accruals are determined in consultation with outside counsel. Because it is not possible to accurately predict the ultimate result of the litigation, judgments concerning accruals for liabilities and costs associated with litigation are inherently uncertain and actual liability may vary from amounts estimated or accrued. However, in the opinion of management, the outcome of the litigation will not have a material adverse impact on the Company’s financial condition or results of operations. Contingency accruals are included in other current liabilities and long-term accrued liabilities on the Company’s consolidated statements of financial position.

Three-for-two stock split—The Board of Directors at its quarterly meeting on October 23, 2018, authorized a three-for-two stock split by the issuance on December 10, 2018 of one additional common share for each two common shares held of record at November 9, 2018. All share and per share data appearing in the consolidated financial statements and related notes are restated for the three-for-two stock split.

Earnings Per Share—the FASB ASC Topic 260-10 “Earnings Per Share-Overall,” requires a basic earnings per share and diluted earnings per share presentation. Further, all outstanding unvested share-based payment awards that contain non-forfeitable rights to dividends or dividend equivalents, whether paid or unpaid, are considered participating securities and an entity is required to include participating securities in its calculation of basic earnings per share.

The Company has periodically issued share-based payment awards that contain non-forfeitable rights to dividends and therefore are considered participating securities. See Note 17 for further information on restricted stock granted to employees.

The basic and diluted calculations are the same as there were no stock options included in diluted earnings per share as we have no stock options outstanding. Basic and diluted earnings per share are computed by dividing net income by the weighted average number of shares outstanding during the respective periods.

A reconciliation of weighted average shares outstanding along with the earnings per share attributable to restricted shares of common stock (participating securities) is as follows (in thousands except per share data). All share and per share information in the following chart are restated for the stock split effective December 10, 2018:

Years Ended December 31,  2019   2018   2017 
Net income available to stockholders  $203,347   $231,663   $179,124 
Less: Dividends paid               
Common Stock   (152,793)   (151,458)   (120,930)
Restricted shares of common stock   (1,042)   (1,284)   (1,087)
Undistributed earnings for the period  $49,512   $78,921   $57,107 
Allocation of undistributed earnings:               
Common stock   49,144    78,255    56,567 
Restricted shares of common stock   368    666    540 
Basic and diluted shares outstanding:               
Common stock   325,046    324,529    323,891 
Restricted shares of common stock   2,431    2,762    3,091 
Basic and diluted shares outstanding (in shares)   327,477    327,291    326,982 
Basic and diluted earnings per share:               
Common stock:               
Distributed earnings  $0.47   $0.47   $0.37 
Undistributed earnings   0.15    0.24   $0.18 
   $0.62   $0.71   $0.55 
Restricted shares of common stock               
Distributed earnings  $0.43   $0.47   $0.35 
Undistributed earnings   0.15    0.24    0.18 
   $0.58   $0.71   $0.53 

Translation of Foreign Currencies—Assets and liabilities reported in functional currencies other than U.S. dollars are translated into U.S. dollars at the year-end rate of exchange. Revenues and expenses are translated at the weighted-average exchange rates for the year. The resulting translation adjustments are charged or credited to other comprehensive income. Gains or losses from foreign currency transactions, such as those resulting from the settlement of receivables or payables, denominated in foreign currency are included in the earnings of the current period.

Stock-Based Compensation— The Company accounts for its stock-based compensation in accordance with the FASB ASC Topic 718 “Compensation – Stock Compensation.” Time lapse restricted shares (TLRSs) have been issued to officers and other management employees under the Company’s Employee Stock Incentive Plan.

TLRSs provide for the issuance of a share of the Company’s Common Stock at no cost to the holder and generally vest after a certain stipulated number of years from the grant date, depending on the terms of the issue. Outstanding TLRSs vest in 20 percent increments starting with the second anniversary of the grant, over six years from the date of grant. During these years, grantees receive all dividends declared and retain voting rights for the granted shares. The agreements under which the restricted stock is issued provide that shares awarded may not be sold or otherwise transferred until restrictions established under the plans have lapsed. The fair value of these awards is recognized as compensation expense, net of forfeitures, on a straight-line basis over six years.

Comprehensive Income (Loss)—Other Comprehensive Income (Loss) results from foreign currency translations, minimum pension liability adjustments and cash flow hedge of interest rate risks.

Franchising Program – Rollins’ wholly-owned subsidiary, Orkin, had 50, 47 and 47 domestic franchises as of December 31, 2019, 2018 and 2017, respectively. Transactions with Orkin’s domestic franchises involve sales of customer contracts to establish new Orkin franchises, initial franchise fees and royalties. The customer contracts and initial Orkin franchise fees are typically sold for a combination of cash and notes due over periods ranging up to five years. Notes receivable from Orkin franchises were $6.7 million at December 31, 2019 and $6.5 million at December 31, 2018. The Company amortizes the initial domestic franchise fees over the initial franchise term. Deferred domestic Orkin franchise fees were $1.7 million at December 31, 2019 and $1.6 million December 31, 2018. These notes receivable are included as financing receivables and the deferred franchise fees are included in other current liabilities in the accompanying Consolidated Statements of Financial Position. The Company’s maximum exposure to loss (notes receivable from franchises less deferred franchise fees) relating to Orkin’s domestic franchises was $5.0 million, $4.9 million, and $2.5 million for the years ended December 31, 2019, 2018 and 2017, respectively.

As of December 31, 2019, 2018 and 2017, Orkin had 97, 86, and 81 international franchises, respectively. Orkin’s international franchise program began with its first international franchise in 2000 and since has expanded to Mexico, Central and South America, the Caribbean, the Middle East, Asia, Europe, and Africa.

Royalties from Orkin franchises (domestic and international) are accrued and recognized as revenues and are earned on a monthly basis. Revenue from Orkin franchises was $8.7 million for the year ended December 31, 2019 and $8.8 million and $5.4 million for the years ended December 31, 2018 and 2017, respectively.

Rollins’ wholly-owned subsidiary, Critter Control, had 84, 80 and 89 franchises in the United States and Canada as of December 31, 2019, 2018 and 2017, respectively. Transactions with Critter Control franchises involve sales of territories to establish new franchises, initial franchise fees and royalties. The territories and initial franchise fees are typically sold for a combination of cash and notes. Notes receivable from Critter Control franchises were $0.9 million and $0.6 million at December 31, 2019 and 2018, respectively. These notes are not guaranteed.  The Company anticipates that should there be any losses from franchisees, these losses would be recouped by terminating the franchisee and re-selling the territory. These amounts are included as financing receivables in the accompanying Consolidated Statements of Financial Position.

Combined domestic and international revenues from Orkin, Critter Control and Australia franchises were $17.1 million for the year ended December 31, 2019 and $14.7 million and $9.7 million for the years ended December 31, 2018 and 2017, respectively. Total franchising revenues were less than 1.0% of the Company’s annual revenues.

Right to access intellectual property (Franchise) - The right to access Orkin’s and Critter Control’s intellectual property is an essential part of Orkin and Critter Control franchising agreements, respectively. These agreements provide the franchisee a license to use the brand name and trademark when advertising and selling services to end customers in their normal course of business. Orkin and Critter Control franchise agreements contain a clause allowing the respective franchisor to purchase certain assets of the franchisee at the conclusion of their franchise agreement or upon termination. This is only an option for the franchisor to re-purchase the assets selected by the franchisor and is not a performance obligation or a form of consideration.

 

Recent Accounting Guidance

Recently adopted accounting standards

The Company adopted ASU 2016-02, Leases (ASC 842), on January 1, 2019 using the modified retrospective approach and did not restate comparative periods as permitted by ASU 2018-11, Leases (Topic 842): Targeted Improvements. We have elected the transition package of practical expedients, which permitted us not to reassess our prior conclusions regarding lease identification, lease classification and initial direct cost. The new standard also provides practical expedients for an entity’s ongoing accounting. We elected the short-term lease recognition exemption. Accordingly, the Company does not recognize right of use assets or lease liabilities, for existing short-term leases of those assets in transition. Upon adoption, the Company recognized operating lease right-of-use assets and liabilities of $195.7 million and $195.5 million, and a $0.2 million adjustment to beginning retained earnings.

The Company adopted ASU 2018-02, “Income Statement—Reporting Comprehensive Income (ASC 220): Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income”, which allows a reclassification from accumulated other comprehensive income to retained earnings for stranded tax effects resulting from the Tax Cuts and Jobs Act of 2017 (“Tax Reform Act”). The Company adopted ASU 2018-02 effective January 1, 2019 and elected not to recognize a cumulative-effect adjustment.

In August 2017, the FASB issued ASU 2017-12, Derivatives and Hedging (ASC 815), which provides new guidance intended to improve the financial reporting of hedging relationships to better portray the economic results of an entity’s risk management activities in its financial statements. This ASU was adopted by the Company in 2019. The adoption of this ASU did not have an impact on the Company’s consolidated financial statements.

Recently issued accounting standards to be adopted in 2020 or later

In June of 2016, the FASB issued ASU 2016-13, “Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments.” The updated accounting guidance requires the Company to measure all expected credit losses for financial instruments held at the reporting date based on historical experience, current conditions, and reasonable supportable forecasts. This replaces the existing incurred loss model and is applicable to the measurement of credit losses on financial assets, including trade receivables. Based on our current receivables and forecasts of future macroeconomic conditions, we estimate that the allowance for credit losses reported in our consolidated balance sheet will decrease by an immaterial amount at adoption. We will record the cumulative effect of initially applying the new standard as an adjustment to the opening balance of retained earnings.

In January 2017, the FASB issued ASU No. 2017-04, Intangibles-Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment, which eliminates the requirement to calculate the implied fair value of goodwill (i.e., Step 2 of the current goodwill impairment test) to measure a goodwill impairment charge. Instead, entities will record an impairment charge based on the excess of a reporting unit’s carrying amount over its fair value (i.e., measure the charge based on the current Step 1). The standard in this update is effective for the Company’s financial statements issued for fiscal years beginning in 2020. Early adoption is permitted for annual and interim goodwill impairment testing dates after January 1, 2017. The adoption of this ASU is not expected to have a material impact on the Company’s consolidated financial statements.

In August 2018, the FASB issued ASU No. 2018-13, Fair Value Measurement (ASC 820): Disclosure Framework-Changes to the Disclosure Requirements for Fair Value Measurement. The updated accounting guidance modifies the disclosure requirements on fair value measurements by removing certain disclosure requirements related to the fair value hierarchy, modifying existing disclosure requirements related to measurement uncertainty and adding new disclosure requirements. The standard in this update is effective for the Company’s financial statements issued for fiscal years beginning in 2020. The adoption of this ASU is not expected to have a material impact on the Company’s consolidated financial statements.
XML 105 R94.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
EMPLOYEE BENEFIT PLANS (Details 6) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Employee Benefit Plans      
Pretax (income)/loss $ (26,634) $ 18,056 $ (15,597)
Amortization of net loss (2,396) (3,292) (3,322)
Settlement expense (46,419) (53)
Total recognized in other comprehensive income $ (75,449) $ 14,764 $ (18,972)
XML 106 R47.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
ACCUMULATED OTHER COMPREHENSIVE INCOME/(LOSS) (Tables)
 12 Months Ended
Dec. 31, 2019
Equity [Abstract]  
Accumulated other comprehensive income/ (loss)

Accumulated other comprehensive income/ (loss) consist of the following (in thousands):
XML 107 R43.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
ACCRUAL FOR TERMITE CONTRACTS (Tables)
 12 Months Ended
Dec. 31, 2019
Commitments and Contingencies Disclosure [Abstract]  
reconciliation of changes in the accrual for termite contracts

A reconciliation of changes in the accrual for termite contracts is as follows:
ACCRUAL FOR TERMITE CONTRACTS
         
At December 31,  2019   2018 
(in thousands)        
Accrual for termite claims at beginning of year  $3,219   $4,885 
Current year provision   3,014    2,392 
Settlements, claims, and expenditures   (3,094)   (4,058)
Accrual for termite claims at end of year  $3,139   $3,219 
XML 108 R23.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
EMPLOYEE BENEFIT PLANS
 12 Months Ended
Dec. 31, 2019
Employee Benefit Plans  
EMPLOYEE BENEFIT PLANS

16.          EMPLOYEE BENEFIT PLANS

Defined Benefit Pension Plans

Rollins, Inc. Retirement Income Plan

The Company maintained several noncontributory tax-qualified defined benefit pension plans (the “Plans”) covering employees meeting certain age and service requirements. The Plans provide benefits based on the average compensation for the highest five years during the last ten years of credited service (as defined) in which compensation was received, and the average anticipated Social Security covered earnings. The Company funds the Plans with at least the minimum amount required by ERISA. The Company made a contribution of $0.1 million to the Plans for the year ended December 31, 2019 and no contribution for the years ended December 31, 2018 and 2017.

In 2005, the Company ceased all future benefit accruals under the Rollins, Inc. Retirement Income Plan, although the Company remains obligated to provide employees benefits earned through June 2005.  In September 2019, the Company settled its fully-funded pension plan through a combination of lump sum payments to participants, payments to the Pension Benefit Guaranty Corporation, and the purchase of a group annuity contract. With the completed funding of the plan payout settlements, the Company had approximately $31.8 million of pension assets remaining. The remaining assets were the result of the funded status of the plan, higher take rate of lump sum payment election by participants and optimal pricing of the group annuity contract. The Company has evaluated the ERISA allowable opportunities for utilization of the excess pension assets including funding other employee benefits. The Company used $11.0 million of the $31.8 million to fund its 401(k) match obligation during the year ended December 31, 2019, and plans to continue funding future benefit plan obligations with a possible reversion of any remaining pension assets to the Company per ERISA regulations. The Company recognized a $49.9 million non-cash pension settlement expense from this transition, which is the accounting treatment of the accumulated sum of unrealized losses due to change in actuarial assumptions over the life of the plan. Net of tax, the expense was $26.6 million. As of December 31, 2019, the Company had approximately $21.6 million remaining of benefit plan assets.

The Company includes the Waltham Services, LLC Hourly Employee Pension Plan in the Company’s financial statements. The Waltham Services, LLC Hourly Employee Pension Plan was amended, effective September 1, 2018, to freeze future benefit accruals for all participants. The Company accounts for these defined benefit plans in accordance with the FASB ASC Topic 715 “Compensation- Retirement Benefits,” and engages an outside actuary to calculate its obligations and costs. With the assistance of the actuary, the Company evaluates the significant assumptions used on a periodic basis including the estimated future return on plan assets, the discount rate, and other factors, and makes adjustments to these liabilities as necessary.

The Company currently uses December 31 as the measurement date for its defined benefit post-retirement plans. The funded status of the Plans and the net amount recognized in the statement of financial position are summarized as follows as of:

December 31,  2019   2018 
(in thousands)        
CHANGE IN ACCUMULATED BENEFIT OBLIGATION         
Accumulated benefit obligation at beginning of year  $208,425   $202,310 
Service cost   —    37 
Interest cost   4,804    7,926 
Actuarial (gain)/loss   (4,156)   11,175 
Benefits paid   (8,000)   (13,023)
Settlement   (198,255)   — 
Accumulated Benefit obligation at end of year   2,818    208,425 
CHANGE IN PLAN ASSETS          
Fair value of assets at beginning of year   213,699    219,905 
Settlement   (198,255)   — 
Actual return on assets   27,064    6,817 
Employer contributions   144    — 
Rollins 401(k) funding   (11,049)   — 
Benefits paid   (8,000)   (13,023)
Fair value of plan assets at end of year   23,603    213,699 
Funded status  $20,785   $5,274 

Amounts Recognized in the Statement of Financial Position consist of:        
December 31,  2019   2018 
(in thousands)        
Assets:          
Benefit plan assets  $21,565   $— 
Prepaid pension   —    5,274 
Liabilities:          
Long-term accrued liabilities  $780   $— 

           
Amounts Recognized in the Accumulated Other Comprehensive Income consist of:          
December 31,  2019   2018 
(in thousands)          
Net Actuarial Loss  $912   $76,362 

The accumulated benefit obligation for the defined benefit pension plans were $2.8 million and $208.4 million at December 31, 2019 and 2018, respectively. Accumulated benefit obligation and projected benefit obligation are materially the same for the Plans. In 2019 and 2017, pension liability pre-tax decreases of $75.4 million and $19.0 million, respectively, were credited, net of tax, to other comprehensive income. In 2018, the pre-tax increase of $14.8 million in the pension liability was charged, net of tax against other comprehensive income.

The following weighted-average assumptions were used to determine the accumulated benefit obligation and net benefit cost:

             
December 31,  2019   2018   2017 
ACCUMULATED BENEFIT OBLIGATION               
Discount rate   3.65%     4.00%*   4.00%
Rate of compensation increase    N/A      N/A     N/A 
NET BENEFIT COST               
Discount rate   4.70%   4.05%   4.45%
Expected return on plan assets   7.00%   7.00%   7.00%
Rate of compensation increase    N/A      N/A     N/A 

*In 2018, the Company used a termination liability approach in calculating the 2018 discount rate for the Rollins, Inc. Pension plan. The following assumptions were used 1) 3.90%, based on current market conditions, for participants in pay status expected to elect a plan termination annuity; 2) 4.11%, based on current market conditions, for active and terminated participants with deferred benefits expected to elect a plan termination annuity; 3) The IRC 417(e) interest rates for the month of November 2018 (3.43%, 4.46%, and 4.88%), based on plan provisions, for all lump sum eligible expected to elect a plan termination lump sum. The Waltham Services, LLC Hourly Employee Pension Plan applied 4.05% discount rate based on yield curve analysis.

The return on plan assets reflects the weighted-average of the expected long-term rates of return for the broad categories of investments held in the plan. The expected long-term rate of return is adjusted when there are fundamental changes in the expected returns on the plan investments.

The discount rate reflects the current rate at which the pension liabilities could be effectively settled at the end of the year.  In estimating this rate, the Company utilized a yield curve analysis for the Waltham Services, LLC Hourly Employee Pension Plan for fiscal year’s 2019, 2018 and 2017. For the Rollins, Inc. Defined Benefit Plan, the Company utilized a termination liability approach for fiscal year 2018 and settled the plan in 2019.

The components of net periodic benefit cost are summarized as follows:

             
Years ended December 31,  2019   2018   2017 
(in thousands)            
Service cost  $—   $37   $58 
Interest cost   4,805    7,926    8,493 
Expected return on plan assets   (6,149)   (13,775)   (13,368)
Amortization of net loss   2,396    3,292    3,322 
Preliminary net periodic benefit cost/(income)   1,052    (2,520)   (1,495)
Settlement expense   46,419    —    53 
Net periodic benefit cost/(income)   47,471    (2,520)   (1,442)
                

The benefit obligations recognized in other comprehensive income for the years ended December 31, 2019, 2018, and 2017 are summarized as follows :

             
Years ended December 31,  2019   2018   2017 
(in thousands)            
Pretax (income)/loss  $(26,634)  $18,056   $(15,597)
Amortization of net loss   (2,396)   (3,292)   (3,322)
Settlement expense   (46,419)   —    (53)
Total recognized in other comprehensive income  $(75,449)  $14,764   $(18,972)

At December 31, 2019 and 2018, the Plan’s assets were comprised of listed common stocks and U.S. government and corporate securities, real estate and other. Included in the assets of the Plan were shares of Rollins, Inc. Common Stock with a market value $1.6 million at December 31, 2018. No shares of Rollins, Inc. Common Stock were held by the Plan at December 31, 2019.

The Plans' weighted average asset allocation at December 31, 2019 and 2018 by asset category, along with the target allocation for 2018, are as follows:

                   
    Target
Allocations for		   Percentage of plan assets
as of December 31,		  
Asset category   2020   2019   2018  
Cash and cash equivalents   0.0% - 100.0 %  72.3 % 3.5 % 
Equity securities - Rollins stock   0.0%   - 40.0 %  0.0 % 0.4 %
Domestic equity - all other   0.0% - 40.0 %  3.8 % 0.7 %
International equity   0.0% - 30.0 %  1.9 % 0.2 %
Debt securities - core fixed income   0.0% - 100.0 %  2.1 %  91.1 %
Real estate   0.0% - 20.0 %  9.5 %  2.0 %
Alternative/Opportunistic/Special   0.0% - 20.0 %  10.4 % 2.1 %
Total   0.0% - 100.0 %  100.0 %  100.0 %

For each of the asset categories in the pension plan, the investment strategy is identical – maximize the long-term rate of return on plan assets with an acceptable level of risk in order to minimize the cost of providing pension benefits.  The investment policy establishes a target allocation for each asset class which is rebalanced as required. The plans utilize a number of investment approaches, including individual market securities, equity and fixed income funds in which the underlying securities are marketable, and debt funds to achieve this target allocation. The Company and management are not considering making contributions to the remaining pension plan during fiscal 2020.

Some of our assets, primarily our private equity, real estate, and hedge funds, do not have readily determinable market values given the specific investment structures involved and the nature of the underlying investments.  For the December 31, 2018 plan asset reporting, publicly traded asset pricing was used where possible.  For assets without readily determinable values, estimates were derived from investment manager statements combined with discussions focusing on underlying fundamentals and significant events.   Additionally, these investments are categorized as NAV investments and are valued using significant non-observable inputs which do not have a readily determinable fair value.  In accordance with ASU No. 2011-12 “Investments In Certain Entities That Calculate Net Asset Value per Share (Or Its Equivalent),” these investments are valued based on the net asset value per share calculated by the funds in which the plan has invested. These valuations are subject to judgments and assumptions of the funds which may prove to be incorrect, resulting in risks of incorrect valuation of these investments. The Company seeks to mitigate against these risks by evaluating the appropriateness of the funds’ judgments and assumptions by reviewing the financial data included in the funds’ financial statements for reasonableness.

Fair Value Measurements

Given the funded status of the Rollins, Inc. Plan, the Company has modified the overall investment strategy to mitigate risk related to volatility with asset types by transitioning to a higher percentage of fixed income securities. As such, the Company’s overall investment strategy is to achieve a mix of approximately 50 percent of investments to match long-term pension obligations and 50 percent for near term benefits payments, with a diversification of assets types, fund strategies and fund managers. With the modification of investment strategy, the Company has transitioned the majority of its assets to Fixed-income securities. Fixed-income securities include corporate bonds, mortgage-backed securities, sovereign bonds, and U.S. Treasuries. Equity securities primarily include investments in large-cap and small-cap companies domiciled domestically and internationally. Other types of investments include real estate funds and private equity funds that follow several different investment strategies. For each of the asset categories in the pension plan, the investment strategy is identical – maximize the long-term rate of return on plan assets with an acceptable level of risk in order to minimize the cost of providing pension benefits.  The investment policy establishes a target allocation for each asset class which is rebalanced as required.  The plans utilize a number of investment approaches, including but not limited to individual market securities, equity and fixed income funds in which the underlying securities are marketable, and debt funds to achieve this target allocation.

The following table presents our plan assets using the fair value hierarchy as of December 31, 2019. The fair value hierarchy has three levels based on the reliability of the inputs used to determine fair value. See Note 8 for a brief description of the three levels under the fair value hierarchy.

(in thousands)  Level 1   Level 2   NAV   Total 
(1) Cash and cash equivalents  $17,071   $—   $—   $17,071 
(2) Fixed income securities   —    499    —    499 
      Domestic equity securities   —    899    —    899 
(3) International equity securities   —    437    —    437 
(4) Real estate   —    —    2,235    2,235 
(5) Alternative/opportunistic/special   —    —    2,462    2,462 
Total  $17,071   $1,835   $4,697   $23,603 

The following table presents our plan assets using the fair value hierarchy as of December 31, 2018. The fair value hierarchy has three levels based on the reliability of the inputs used to determine fair value.

                 
   Combined Rollins and Waltham Defined Benefit Plans 
(in thousands)  Level 1   Level 2   NAV   Total 
(1) Cash and cash equivalents  $7,438   $—   $—   $7,438 
(2) Fixed income securities   170,249    474    24,026    194,749 
      Domestic equity securities                    
         Rollins, Inc. stock   1,582    —    —    1,582 
         Other securities   —    789    —    789 
(3) International equity securities   —    363    —    363 
(4) Real estate   —    —    4,204    4,204 
(5) Alternative/opportunistic/special   —    —    4,574    4,574 
Total  $179,269   $1,626   $32,804   $213,699 

 

(1)Cash and cash equivalents, which are used to pay benefits and plan administrative expenses, are held in Rule 2a-7 money market funds.
(2)Fixed income securities are primarily valued using a market approach with inputs that include broker quotes, benchmark yields, base spreads and reported trades.
(3)International equity securities are valued using a market approach based on the quoted market prices of identical instruments in their respective markets.
(4)Real estate fund values are primarily reported by the fund manager and are based on valuation of the underlying investments, which include inputs such as cost, discounted future cash flows, independent appraisals and market based comparable data.
(5)Alternative/Opportunistic/Special funds can invest across the capital structure in both liquid and illiquid securities that are valued using a market approach based on the quoted market prices of identical instruments, or if no market price is available, instruments will be held at their fair market value (which may be cost) as reasonably determined by the investment manager, independent dealers, or pricing services.

There were no purchases, sales or transfers of assets classified as Level 3 in 2019 or 2018.

The estimated future benefit payments over the next five years are as follows:

(in thousands)     
2020  $69 
2021   76 
2022   84 
2023   90 
2024   110 
Thereafter   694 
Total  $1,123 

Defined Contribution 401(k) Savings Plan

The Company sponsors a defined contribution 401(k) Savings Plan that is available to a majority of the Company’s full-time employees the first day of the calendar quarter following completion of three months of service. The Plan is available to non-full-time employees the first day of the calendar quarter following one year of service upon completion of 1,000 hours in that year.  The Plan changed for 2018 and beyond to provide for a matching contribution of one dollar ($1.00) for each one dollar ($1.00) of a participant’s contributions to the Plan that do not exceed 3 percent of his or her eligible compensation (which include commissions, overtime, and bonuses) and fifty cents ($0.50) for each one dollar ($1.00) of a participant’s contributions to the Plan over the initial 3 percent that do not exceed 6 percent of his or her eligible compensation (which includes commissions, overtime and bonuses), up from a matching contribution of fifty cents ($0.50) for each one dollar ($1.00) of a participant’s contributions to the Plan that do not exceed 6 percent of his or her eligible compensation (which include commissions, overtime and bonuses) in 2017. The charge to expense for the Company match was approximately $25.5 million and $21.1 million for the years ended December 31, 2019 and 2018, respectively and $11.0 million for the year ended December 31, 2017. At December 31, 2019, 2018, and 2017 approximately, 30.8%, 41.7%, and 38.8%, respectively of the plan assets consisted of Rollins, Inc. Common Stock. Total administrative fees paid by the Company for the Plan were less than $0.1 million for each of the years ended December 31, 2019, 2018 and 2017.

Nonqualified Deferred Compensation Plan

The Deferred Compensation Plan provides that participants may defer up to 50% of their base salary and up to 85% of their annual bonus with respect to any given plan year, subject to a $2 thousand per plan year minimum. The Company may make discretionary contributions to participant accounts but has not done so since 2011.

Accounts will be credited with hypothetical earnings, and/or debited with hypothetical losses, based on the performance of certain “Measurement Funds.” Account values are calculated as if the funds from deferrals and Company credits had been converted into shares or other ownership units of selected Measurement Funds by purchasing (or selling, where relevant) such shares or units at the current purchase price of the relevant Measurement Fund at the time of the participant’s selection. Deferred Compensation Plan benefits are unsecured general obligations of the Company to the participants, and these obligations rank in parity with the Company’s other unsecured and unsubordinated indebtedness. The Company has established a “rabbi trust,” which it uses to voluntarily set aside amounts to indirectly fund any obligations under the Deferred Compensation Plan. To the extent that the Company’s obligations under the Deferred Compensation Plan exceed assets available under the trust, the Company would be required to seek additional funding sources to fund its liability under the Deferred Compensation Plan.

Generally, the Deferred Compensation Plan provides for distributions of any deferred amounts upon the earliest to occur of a participant’s death, disability, retirement or other termination of employment (a “Termination Event”). However, for any deferrals of salary and bonus (but not Company contributions), participants would be entitled to designate a distribution date which is prior to a Termination Event. Generally, the Deferred Compensation Plan allows a participant to elect to receive distributions under the Deferred Compensation Plan in installments or lump-sum payments.

At December 31, 2019, the Deferred Compensation Plan had 71 life insurance policies with a net face value of $47.4 million. The cash surrender value of these life insurance policies was worth $22.0 million and $18.3 million at December 31, 2019 and 2018, respectively.

The estimated life insurance premium payments over the next five years are as follows:

(in thousands)      
2020  $108 
2021   1,550 
2022   1,665 
2023   1,906 
2024   2,417 
Total  $7,646 

The following table presents our non-qualified deferred compensation plan assets using the fair value hierarchy as of December 31, 2019 and 2018.

(in thousands)  Level 1   Level 2   Level 3   Total 
December 31, 2019  $71   $—   $22,158   $22,229 
December 31, 2018  $148   $—   $18,267   $18,415 

Cash and cash equivalents, which are used to pay benefits and deferred compensation plan administrative expenses, are held in Money Market Funds.

Total expense related to deferred compensation was $250 thousand, $180 thousand, and $230 thousand in 2019, 2018, and 2017, respectively. The Company had $22.2 million and $18.4 million in deferred compensation assets as of December 31, 2019 and 2018, respectively, included within other assets on the Company’s consolidated statements of financial position and $21.2 million and $17.5 million in deferred compensation liability as of December 31, 2019 and 2018, respectively, located within other current liabilities and  long-term accrued liabilities on the Company’s consolidated statements of financial position. The amounts of assets were marked to fair value.
XML 109 R27.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
UNAUDITED QUARTERLY DATA
 12 Months Ended
Dec. 31, 2019
Quarterly Financial Information Disclosure [Abstract]  
UNAUDITED QUARTERLY DATA

20.           UNAUDITED QUARTERLY DATA

                 
(in thousands except per share data)  First   Second   Third   Fourth 
2019                    
Revenues  $429,069   $523,957   $556,466   $505,985 
Gross profit (Revenues less cost of services provided)  $211,811   $270,624   $287,748   $251,701 
Net Income  $44,226   $64,295   $44,064   $50,762 
Income per share:                    
Income per share-Basic  $0.14   $0.20   $0.13   $0.16 
Income per share-Diluted  $0.14   $0.20   $0.13   $0.16 
2018                    
Revenues  $408,742   $480,461   $487,739   $444,623 
Gross profit (Revenues less cost of services provided)  $202,599   $249,689   $251,452   $223,389 
Net Income  $48,525   $65,542   $66,628   $50,968 
Income per share:                    
Income per share-Basic  $0.15   $0.20   $0.20   $0.16 
Income per share-Diluted  $0.15   $0.20   $0.20   $0.16 
XML 110 R91.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
EMPLOYEE BENEFIT PLANS (Details 3) - USD ($)
$ in Thousands
Dec. 31, 2019
Dec. 31, 2018
Employee Benefit Plans    
Net Actuarial Loss $ 912 $ 76,362
XML 111 R61.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
DEBT (Details)
$ in Thousands
Dec. 31, 2019
USD ($)
Line of Credit Facility [Line Items]  
2020 $ 12,500
2021 17,188
2022 18,750
2023 23,437
2024 219,625
Total 291,500
Revolving Credit Facility [Member]  
Line of Credit Facility [Line Items]  
2020
2021
2022
2023
2024 101,500
Total 101,500
Term Loan [Member]  
Line of Credit Facility [Line Items]  
2020 12,500
2021 17,188
2022 18,750
2023 23,437
2024 118,125
Total $ 190,000
XML 112 R65.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
FINANCING RECEIVABLES (Details 2) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Receivables [Abstract]    
Balance, beginning of period $ 3,381 $ 2,892
Additions to allowance 2,179 2,161
Deductions, net of recoveries (2,601) (1,672)
Balance, end of period $ 2,959 $ 3,381
XML 113 R9.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
ACQUISITIONS
 12 Months Ended
Dec. 31, 2019
Business Combinations [Abstract]  
ACQUISITIONS

2.          ACQUISITIONS

The Company has made 30 and 38 acquisitions during the years ended December 31, 2019, and 2018, respectively, some of which have been disclosed on various press releases and related Current Reports on Form 8-K. 

Acquisition of Clark Pest Control:

The Company completed the acquisition of Clark Pest Control on April 30, 2019. Clark Pest Control is a leading pest management company in California and was the nation’s 8th largest pest management company according to PCT 100 rankings at the time of the acquisition, making it the largest Rollins acquisition since the Company acquired HomeTeam Pest Defense in 2008. Clark Pest Control services its customers from 26 service locations in 2 states. Clark Pest Control recorded revenues of approximately $139.2 million for the fiscal year ended December 31, 2018. The Company’s consolidated statements of income include the results of operations of Clark Pest Control for the period beginning April 30, 2019 through December 31, 2019.

The Company engaged an independent valuation firm to determine the allocation of the purchase price to goodwill and identifiable intangible assets. The valuation resulted in the allocation of $191.9 million to goodwill, $112.7 million to customer contracts, and $49.8 million to other intangible assets, principally tradenames. The finite-lived intangible assets, principally customer contracts, are being amortized over periods principally ranging from 5 to 10 years on a straight-lined basis.

The fair values of Clark Pest Control's assets and liabilities, at the date of acquisition, were as follows:

 

(in thousands)  at April 30,
2019		 
Assets and liabilities:     
Trade accounts receivables  $6,974 
Materials and supplies   900 
Other current assets   5,367 
Equipment and property, net   65,535 
Goodwill   191,853 
Customer contracts   112,700 
Trademarks & tradenames   49,300 
Non-compete agreements   500 
Accounts payable   (1,929)
Accrued compensation and related liabilities   (5,678)
Unearned revenues   (879)
Contingent Consideration, short-term   (6,777)
Other current liabilities   (5,452)
Other long term liabilities   (9,352)
Accrued insurance, less current portion   (1,870)
Contingent Consideration, long-term   (5,923)
Total  $395,269 

The unaudited pro forma financial information presented below gives effect to the Clark Pest Control acquisition as if it had occurred as of the beginning of our fiscal year 2018. The information presented below is for illustrative purposes only and is not necessarily indicative of results that would have been achieved if the acquisition had actually occurred as of the beginning of such years or results which may be achieved in the future.

   12 Months Ended 
   December 31, 
(in thousands, except per share amounts)  2019   2018 
Revenues:          
Customer Services  $2,060,280   $1,960,741 
Costs And Expenses   1,798,984    1,640,120 
Income Before Income Taxes   261,296    320,621 
Provision For Income Taxes   57,813    79,070 
Net Income  $203,483   $241,551 
Net Income Per Share - Basic And Diluted  $0.62   $0.74 
Dividends Paid Per Share  $0.47   $0.47 
Weighted average participating shares outstanding - basic and diluted   327,477    327,291 

Total cash purchase price for the Company’s acquisitions in 2019 and 2018 were $430.6 million and $76.8 million, respectively. The fair values of major classes of assets acquired and liabilities assumed along with the contingent consideration liability recorded during the valuation period of acquisition is included in the reconciliation of the total consideration as follows (in thousands):

December 31,  2019   2018 
Accounts receivable  $7,728   $3,558 
Materials and supplies   1,378    556 
Equipment and property   68,704    7,374 
Goodwill   204,162    25,605 
Customer contracts   136,344    62,228 
Other intangible assets   50,650    6,936 
Current liabilities   (18,195)   (21,536)
Other assets and liabilities, net   (7,513)   (3,089)
Total consideration paid   443,258    81,632 
Less: Contingent consideration liability   (12,700)   (4,863)
Total cash purchase price  $430,558   $76,769 
XML 114 R95.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
EMPLOYEE BENEFIT PLANS (Details 7)
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Percentage of plan assets   100.00% 100.00%
Minimum [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Target allocation 0.00%    
Maximum [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Target allocation 100.00%    
Cash and Cash Equivalents [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Percentage of plan assets   72.30% 3.50%
Cash and Cash Equivalents [Member] | Minimum [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Target allocation 0.00%    
Cash and Cash Equivalents [Member] | Maximum [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Target allocation 100.00%    
Common Stock [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Percentage of plan assets   0.00% 0.40%
Common Stock [Member] | Minimum [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Target allocation 0.00%    
Common Stock [Member] | Maximum [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Target allocation 40.00%    
Domestic equity - all other [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Percentage of plan assets   3.80% 0.70%
Domestic equity - all other [Member] | Minimum [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Target allocation 0.00%    
Domestic equity - all other [Member] | Maximum [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Target allocation 40.00%    
International equity [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Percentage of plan assets   1.90% 0.20%
International equity [Member] | Minimum [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Target allocation 0.00%    
International equity [Member] | Maximum [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Target allocation 30.00%    
Fixed Income Funds [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Percentage of plan assets   2.10% 91.10%
Fixed Income Funds [Member] | Minimum [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Target allocation 0.00%    
Fixed Income Funds [Member] | Maximum [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Target allocation 100.00%    
Real Estate [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Percentage of plan assets   9.50% 2.00%
Real Estate [Member] | Minimum [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Target allocation 0.00%    
Real Estate [Member] | Maximum [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Target allocation 20.00%    
Alternative/Opportunistic/Special [member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Percentage of plan assets   10.40% 2.10%
Alternative/Opportunistic/Special [member] | Minimum [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Target allocation 0.00%    
Alternative/Opportunistic/Special [member] | Maximum [Member]      
Defined Benefit Plan, Plan Assets, Category [Line Items]      
Target allocation 20.00%    
XML 115 R1.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
Cover - USD ($)
 12 Months Ended
Dec. 31, 2019
Jan. 31, 2020
Jun. 30, 2019
Cover [Abstract]      
Document Type 10-K    
Amendment Flag false    
Document Annual Report true    
Document Transition Report false    
Document Period End Date Dec. 31, 2019    
Document Fiscal Period Focus FY    
Document Fiscal Year Focus 2019    
Current Fiscal Year End Date --12-31    
Entity File Number 1-4422    
Entity Registrant Name ROLLINS, INC.    
Entity Central Index Key 0000084839    
Entity Tax Identification Number 51-0068479    
Entity Incorporation, State or Country Code DE    
Entity Address, Address Line One 2170 Piedmont Road    
Entity Address, Address Line Two N.E.    
Entity Address, City or Town Atlanta    
Entity Address, State or Province GA    
Entity Address, Postal Zip Code 30324    
City Area Code (404)    
Local Phone Number 888-2000    
Title of 12(b) Security Common Stock, $1 Par Value    
Trading Symbol ROL    
Security Exchange Name NYSE    
Entity Well-known Seasoned Issuer Yes    
Entity Voluntary Filers No    
Entity Current Reporting Status Yes    
Entity Interactive Data Current Yes    
Entity Filer Category Large Accelerated Filer    
Entity Small Business false    
Entity Emerging Growth Company false    
Entity Shell Company false    
Entity Public Float     $ 5,063,827,695
Entity Common Stock, Shares Outstanding   327,779,714  
XML 116 R99.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
EMPLOYEE BENEFIT PLANS (Details 11) - USD ($)
$ in Thousands
Dec. 31, 2019
Dec. 31, 2018
Fair Value Measurement Inputs and Valuation Techniques [Line Items]    
Deferred compensation assets $ 22,229 $ 18,415
Fair Value, Inputs, Level 1 [Member]    
Fair Value Measurement Inputs and Valuation Techniques [Line Items]    
Deferred compensation assets 71 148
Fair Value, Inputs, Level 2 [Member]    
Fair Value Measurement Inputs and Valuation Techniques [Line Items]    
Deferred compensation assets
Fair Value, Inputs, Level 3 [Member]    
Fair Value Measurement Inputs and Valuation Techniques [Line Items]    
Deferred compensation assets $ 22,158 $ 18,267
XML 117 R5.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
CONSOLIDATED STATEMENTS OF COMPREHENSIVE EARNINGS - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Income Statement [Abstract]      
NET INCOME $ 203,347 $ 231,663 $ 179,124
OTHER COMPREHENSIVE EARNINGS/(LOSS)      
Pension and other postretirement benefit plans, net of tax 45,896 (11,050) 14,159
Foreign currency translation adjustments 4,350 (14,072) 9,960
Interest rate swap, net of tax (277)
Other comprehensive earnings/(loss) 49,969 (25,122) 24,119
COMPREHENSIVE EARNINGS $ 253,316 $ 206,541 $ 203,243
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EQUIPMENT AND PROPERTY (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Property, Plant and Equipment [Line Items]      
Less: Accumulated Depreciation $ (36,646) $ (30,364) $ (27,381)
Net equipment and property 195,533 136,885  
Building [Member]      
Property, Plant and Equipment [Line Items]      
Gross equipment and property 95,525 53,339  
Equipment [Member]      
Property, Plant and Equipment [Line Items]      
Gross equipment and property 120,826 103,429  
Furniture and Fixtures [Member]      
Property, Plant and Equipment [Line Items]      
Gross equipment and property 19,579 18,476  
Computer Equipment [Member]      
Property, Plant and Equipment [Line Items]      
Gross equipment and property 193,795 177,441  
Plant And Equipment [Member]      
Property, Plant and Equipment [Line Items]      
Gross equipment and property 429,725 352,685  
Less: Accumulated Depreciation (267,370) (240,320)  
Net equipment and property 162,355 112,365  
Land [Member]      
Property, Plant and Equipment [Line Items]      
Gross equipment and property $ 33,178 $ 24,520  
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STOCK-BASED COMPENSATION (Tables)
 12 Months Ended
Dec. 31, 2019
Share-based Payment Arrangement [Abstract]  
components of the Company's stock-based compensation programs

The following table summarizes the components of the Company's stock-based compensation programs recorded as expense ($ in thousands):
STOCK-BASED COMPENSATION  
unvested restricted stock units outstanding

The following table summarizes information on unvested restricted stock units outstanding as of December 31, 2019, 2018 and 2017:

 
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INCOME TAXES (Tables)
 12 Months Ended
Dec. 31, 2019
Income Tax Disclosure [Abstract]  
Company's income tax provision

The Company's income tax provision consisted of the following:
INCOME TAXES  
primary factors causing income tax expense to be different than the federal statutory rate

The primary factors causing income tax expense to be different than the federal statutory rate for 2019, 2018 and 2017 are as follows:
INCOME TAXES (Details 2)  
Significant components of the Company's deferred tax assets and liabilities

Deferred income taxes reflect the net tax effects of the temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and income tax purposes. Significant components of the Company's deferred tax assets and liabilities at December 31, 2019 and 2018 are as follows:
INCOME TAXES (Details 3)  
Analysis of the valuation allowance:

Analysis of the valuation allowance:
INCOME TAXES (Details 4)  
reconciliation of the beginning and ending amount of unrecognized tax benefits

A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows:
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CUSTOMER CONTRACTS, TRADENAMES AND TRADEMARKS, AND OTHER INTANGIBLE ASSETS (Details Narrative) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Finite-Lived Intangible Assets [Line Items]      
Amortization Expenses $ 44,500 $ 36,400 $ 29,200
Customer Contracts [Member]      
Finite-Lived Intangible Assets [Line Items]      
Finite-Lived Intangible Assets, Net 273,720 178,075  
Customer Contracts [Member] | Non-US [Member]      
Finite-Lived Intangible Assets [Line Items]      
Finite-Lived Intangible Assets, Net $ 33,500 37,100  
Customer Contracts [Member] | Minimum [Member]      
Finite-Lived Intangible Assets [Line Items]      
Finite-Lived Intangible Asset, Useful Life 7 years    
Customer Contracts [Member] | Maximum [Member]      
Finite-Lived Intangible Assets [Line Items]      
Finite-Lived Intangible Asset, Useful Life 20 years    
Trademarks and Trade Names [Member] | Non-US [Member]      
Finite-Lived Intangible Assets [Line Items]      
Finite-Lived Intangible Assets, Net $ 3,400 $ 3,700  
Trademarks and Trade Names [Member] | Minimum [Member]      
Finite-Lived Intangible Assets [Line Items]      
Finite-Lived Intangible Asset, Useful Life 7 years    
Trademarks and Trade Names [Member] | Maximum [Member]      
Finite-Lived Intangible Assets [Line Items]      
Finite-Lived Intangible Asset, Useful Life 20 years    
Intangible Assets Excluding Goodwill And Customer Contracts [Member] | Minimum [Member]      
Finite-Lived Intangible Assets [Line Items]      
Finite-Lived Intangible Asset, Useful Life 3 years    
Intangible Assets Excluding Goodwill And Customer Contracts [Member] | Maximum [Member]      
Finite-Lived Intangible Assets [Line Items]      
Finite-Lived Intangible Asset, Useful Life 20 years    
Patents [Member]      
Finite-Lived Intangible Assets [Line Items]      
Finite-Lived Intangible Asset, Useful Life 15 years    
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LEASE (Details 2)
$ in Thousands
Dec. 31, 2019
USD ($)
Leases  
2020 $ 72,916
2021 58,344
2022 39,790
2023 21,550
2024 10,158
Thereafter 16,623
Total future minimum lease payments 219,381
Less: Amount representing interest 17,613
Total future minimum lease payments, net of interest $ 201,768
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INCOME TAXES (Details 5) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Income Tax Disclosure [Abstract]    
Unrecognized tax benefits at beginning of year $ 2,554 $ 3,148
Additions for tax positions of prior years 844
Reductions for tax positions of prior years (2,554) (594)
Unrecognized tax benefits at end of year $ 844 $ 2,554
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CUSTOMER CONTRACTS, TRADENAMES AND TRADEMARKS, AND OTHER INTANGIBLE ASSETS (Details) - Customer Contracts [Member] - USD ($)
$ in Thousands
Dec. 31, 2019
Dec. 31, 2018
Finite-Lived Intangible Assets [Line Items]    
Customer contracts $ 470,781 $ 339,864
Less: accumulated amortization (197,061) (161,789)
Customer contracts, net $ 273,720 $ 178,075
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EQUIPMENT AND PROPERTY (Details Narrative) - USD ($)
$ in Thousands
Dec. 31, 2019
Dec. 31, 2018
Foreign Countries [Member]    
SEC Schedule, 12-29, Real Estate Companies, Investment in Mortgage Loans on Real Estate [Line Items]    
Fixed Assets held in Foreign Countries $ 7,700 $ 7,600
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INCOME TAXES (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Current:      
Federal $ 43,593 $ 49,911 $ 76,178
State 15,337 13,602 13,406
Foreign 6,111 7,929 7,158
Total current tax 65,041 71,442 96,742
Deferred:      
Federal (5,217) 6,091 17,249
State (1,518) 1,957 1,610
Foreign (493) (420) (223)
Total deferred tax (7,228) 7,628 18,636
Total income tax provision $ 57,813 $ 79,070 $ 115,378
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v3.19.3.a.u2
SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Details Narrative)
$ in Thousands
 3 Months Ended 12 Months Ended
Dec. 31, 2019
USD ($)
Franchise
Sep. 30, 2019
USD ($)
Jun. 30, 2019
USD ($)
Mar. 31, 2019
USD ($)
Dec. 31, 2018
USD ($)
Franchise
Sep. 30, 2018
USD ($)
Jun. 30, 2018
USD ($)
Mar. 31, 2018
USD ($)
Dec. 31, 2019
USD ($)
Franchise
Dec. 31, 2018
USD ($)
Franchise
Dec. 31, 2017
USD ($)
Franchise
Repurchase Agreement Counterparty [Line Items]                      
Deferred franchise fees $ 1,700       $ 1,600       $ 1,700 $ 1,600  
Revenue from franchises $ 505,985 $ 556,466 $ 523,957 $ 429,069 $ 444,623 $ 487,739 $ 480,461 $ 408,742 2,015,477 1,821,565 $ 1,673,957
Non-US [Member]                      
Repurchase Agreement Counterparty [Line Items]                      
Revenue from franchises                 $ 152,779 $ 144,449 $ 132,621
Significant Changes, Franchised Outlets in Operation | Franchise 97       86       97 86 81
Critter Control [Member]                      
Repurchase Agreement Counterparty [Line Items]                      
Significant Changes, Franchised Outlets in Operation | Franchise 84       80       84 80 89
[custom:NotesReceivableFromFranchisesNet-0] $ 900       $ 600       $ 900 $ 600  
Orkin Franchises [Member]                      
Repurchase Agreement Counterparty [Line Items]                      
Revenue from franchises                 8,700 8,800 $ 5,400
Orkin Citter Control And Australia [Member]                      
Repurchase Agreement Counterparty [Line Items]                      
Revenue from franchises                 $ 17,100 $ 14,700 $ 9,700
XML 130 R57.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
REVENUE (Details) - USD ($)
$ in Thousands
 3 Months Ended 12 Months Ended
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Disaggregation of Revenue [Line Items]                      
Revenues $ 505,985 $ 556,466 $ 523,957 $ 429,069 $ 444,623 $ 487,739 $ 480,461 $ 408,742 $ 2,015,477 $ 1,821,565 $ 1,673,957
UNITED STATES                      
Disaggregation of Revenue [Line Items]                      
Revenues                 1,862,698 1,677,116 1,541,336
Non-US [Member]                      
Disaggregation of Revenue [Line Items]                      
Revenues                 $ 152,779 $ 144,449 $ 132,621
XML 131 R100.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
EMPLOYEE BENEFIT PLANS (Details Narrative)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
USD ($)
Franchise
InsurancePolicies
Dec. 31, 2018
USD ($)
Dec. 31, 2017
USD ($)
Employee Benefit Plans      
Other Comprehensive (Income) Loss, Defined Benefit Plan, after Reclassification Adjustment, after Tax $ 75,400 $ (14,800) $ 19,000
Changes in pension liability (charged) credited to other comprehensive income (loss) $ (75,400) 14,800 (19,000)
Market value of Common Stock of company included in Plan Assets   1,600  
Requisite service period for full-time employees to participate in contribution plan 3 months    
Period of service after which the non-full time employees are eligible to participate in defined contribution plan 1 year    
Requisite service hours for non full-time employees to participate in contribution plan 1000 hours    
Employer's matching contribution on each dollar for the first 6 percent of participant's contribution | Franchise 50    
Participant's contribution to the plan, eligible for employer's matching contribution of fifty cents | Franchise 1    
Maximum percentage of participant contributions eligible for employer contribution match towards defined contribution plan 6.00%    
Company contributions to defined contribution plan $ 25,500 $ 21,100 $ 11,000
Percentage of Rollins, Inc. Common Stock to plan assets 30.80% 41.70% 38.80%
Administrative fees paid (less than) $ 100 $ 100 $ 100
Maximum percentage of base salary to be deferred 50.00%    
Maximum percentage of annual bonus to be deferred 85.00%    
Minimum deferral amount per plan year $ 2,000    
Number of life insurance policies | InsurancePolicies 71    
Life insurance policies, net face value $ 47,400    
Cash surrender value of life insurance policies 22,000 18,300  
Total expense (income) related to deferred compensation 250,000 180,000 $ 230,000
Deferred compensation liability $ 21,200 $ 17,500  
XML 132 R36.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
FINANCING RECEIVABLES (Tables)
 12 Months Ended
Dec. 31, 2019
Receivables [Abstract]  
Schedule of financed receivables including installment receivable amounts which are due subsequent to one year

FINANCING RECEIVABLES  
The allowance for doubtful accounts related to financing receivables

The allowance for doubtful accounts related to financing receivables was as follows
FINANCING RECEIVABLES (Details 2)  
summary of the past due financing receivables

The following is a summary of the past due financing receivables:
FINANCING RECEIVABLES (Details 3)  
summary of percentage of gross financing receivables

The following is a summary of percentage of gross financing receivables:
XML 133 R104.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS) (Details) - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Accumulated Other Comprehensive Income (Loss) [Line Items]      
Beginning Balance $ 711,908 $ 653,924 $ 568,545
Change during 2019:      
Other comprehensive earnings/(loss) 49,969 (25,122) 24,119
Ending Balance 815,750 711,908 653,924
Interest Rate Swap [Member]      
Accumulated Other Comprehensive Income (Loss) [Line Items]      
Beginning Balance
Change during 2019:      
Before-tax amount (277)
Tax expense
Other comprehensive earnings/(loss) (277)
Ending Balance (277)
Accumulated Defined Benefit Plans Adjustment Attributable to Parent [Member]      
Accumulated Other Comprehensive Income (Loss) [Line Items]      
Beginning Balance (46,091) (35,041) (49,200)
Change during 2019:      
Before-tax amount 75,449 (14,812) 18,980
Tax expense (29,553) 3,762 (4,821)
Other comprehensive earnings/(loss) 45,896 (11,050) 14,159
Ending Balance (195) (46,091) (35,041)
Accumulated Foreign Currency Adjustment Attributable to Parent [Member]      
Accumulated Other Comprehensive Income (Loss) [Line Items]      
Beginning Balance (24,987) (10,915) (20,875)
Change during 2019:      
Before-tax amount 4,350 (14,072) 9,960
Tax expense  
Other comprehensive earnings/(loss) 4,350 (14,072) 9,960
Ending Balance (20,637) (24,987) (10,915)
AOCI Attributable to Parent [Member]      
Accumulated Other Comprehensive Income (Loss) [Line Items]      
Beginning Balance (71,078) (45,956) (70,075)
Change during 2019:      
Before-tax amount 79,552 (28,884) 28,940
Tax expense (29,553) 3,762 (4,821)
Other comprehensive earnings/(loss) 49,969 (25,122) 24,119
Ending Balance $ (21,109) $ (71,078) $ (45,956)
XML 134 R32.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
ACQUISITIONS (Tables)
 12 Months Ended
Dec. 31, 2019
Business Combinations [Abstract]  
fair values of Clark Pest Control's assets and liabilities, at the date of acquisition

The fair values of Clark Pest Control's assets and liabilities, at the date of acquisition, were as follows:

 
ACQUISITIONS  
unaudited pro forma financial information presented below gives effect to the Clark Pest Control acquisition as if it had occurred as of the beginning of our fiscal year 2018

The unaudited pro forma financial information presented below gives effect to the Clark Pest Control acquisition as if it had occurred as of the beginning of our fiscal year 2018. The information presented below is for illustrative purposes only and is not necessarily indicative of results that would have been achieved if the acquisition had actually occurred as of the beginning of such years or results which may be achieved in the future.
ACQUISITIONS (Details 2)  
The fair values of major classes of assets acquired and liabilities assumed along with the contingent consideration liability recorded during the valuation period of acquisition is included in the reconciliation of the total consideration

Total cash purchase price for the Company’s acquisitions in 2019 and 2018 were $430.6 million and $76.8 million, respectively. The fair values of major classes of assets acquired and liabilities assumed along with the contingent consideration liability recorded during the valuation period of acquisition is included in the reconciliation of the total consideration as follows (in thousands):
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SCHEDULE II-VALUATION AND QUALIFYING ACCOUNTS (Details) - SEC Schedule, 12-09, Allowance, Credit Loss [Member] - USD ($)
$ in Thousands
 12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
SEC Schedule, 12-09, Valuation and Qualifying Accounts Disclosure [Line Items]      
SEC Schedule, 12-09, Valuation Allowances and Reserves, Amount, Beginning Balance $ 16,666 $ 14,706 $ 14,600
SEC Schedule, 12-09, Valuation Allowances and Reserves, Additions, Charge to Cost and Expense 15,145 13,606 10,455
Net (Deductions) Recoveries (12,153) (11,646) (10,349)
SEC Schedule, 12-09, Valuation Allowances and Reserves, Amount, Ending Balance $ 19,658 $ 16,666 $ 14,706
XML 136 R11.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
DEBT
 12 Months Ended
Dec. 31, 2019
Debt Disclosure [Abstract]  
DEBT

4.          DEBT

The Company entered into a new Credit Agreement with SunTrust Bank and Bank of America, N.A. for an unsecured Revolving Commitment of up to $175.0 million, which includes a $75.0 million letter of credit subfacility and a $25.0 million swingline subfacility and an unsecured variable rate $250.0 million Term Loan with SunTrust Bank and Bank of America, N.A. Both the Revolving Commitment and the Term Loan have five-year durations commencing on April 29, 2019. In addition, the agreement has provisions to extend the duration beyond the Revolving Commitment Termination date as well as optional prepayments rights at any time and from time to time to prepay any borrowing, in whole or in part, without premium or penalty. As of December 31, 2019, the Revolving Commitment had outstanding borrowings of $101.5 million and the Term Loan had outstanding borrowings of $190.0 million. As of December 31, 2018, there were no outstanding borrowings. The $291.5 million outstanding borrowings value approximated the fair value at December 31, 2019 based upon interest rates available to the Company as evidenced by debt of other companies with similar credit characteristics. Our effective interest rate on the debt outstanding as of December 31, 2019 was 2.66%. The effective interest rate is comprised of the 1-month LIBOR plus a margin of 87.5 basis points as determined by our leverage ratio calculation.

The aggregate annual maturities of long-term debt were as follows:

(in thousands)  Revolving
Commitment		   Term Loan   Total 
2020  $—   $12,500   $12,500 
2021   —    17,188    17,188 
2022   —    18,750    18,750 
2023   —    23,437    23,437 
2024   101,500    118,125    219,625 
Total  $101,500   $190,000   $291,500 

The Company maintains approximately $32.9 million in letters of credit. These letters of credit are required by the Company’s fronting insurance companies and/or certain states, due to the Company’s self-insured status, to secure various workers’ compensation and casualty insurance contracts coverage. The Company believes that it has adequate liquid assets, funding sources and insurance accruals to accommodate such claims.

In order to comply with applicable debt covenants, the Company is required to maintain at all times a Leverage Ratio of not greater than 3.00:1.00. The Leverage ratio is calculated as of the last day of the fiscal quarter most recently ended. The Company remained in compliance with applicable debt covenants at December 31, 2019 and expects to maintain compliance throughout 2020.
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FAIR VALUE MEASUREMENT
 12 Months Ended
Dec. 31, 2019
Fair Value Disclosures [Abstract]  
FAIR VALUE MEASUREMENT

8.          FAIR VALUE MEASUREMENT

The Company’s financial instruments consist of cash and cash equivalents, short-term investments, trade and notes receivables, accounts payable, and other short-term liabilities. The carrying amounts of these financial instruments approximate their fair values. The Company has financial instruments related to its defined benefit pension plan and deferred compensation plan detailed in Note 16.

The fair value hierarchy has three levels based on the reliability of the inputs used to determine fair value. Level 1 refers to fair values determined based on quoted prices in active markets for identical assets. Level 2 refers to fair values estimated using significant other observable inputs, and Level 3 includes fair values estimated using significant non-observable inputs.

At December 31, 2019 and 2018 respectively, the Company had $49.1 million and $30.9 million of acquisition holdback and earnout liabilities with the former owners of acquired companies. The earnout liabilities were discounted to reflect the expected probability of payout, and both earnout and holdback liabilities were discounted to their net present value on the Company’s books and are considered level 3 liabilities.

The table below presents a summary of the changes in fair value for these liabilities.

(in thousands)     
Acquisition holdback and earnout liabilities at December 31, 2017  $28,848 
New acquisitions and revaluations   15,124 
Payouts   (13,193)
Interest on outstanding liabilities   1,082 
Charge offset, forfeit and other   (935)
Acquisition holdback and earnout liabilities at December 31, 2018   30,926 
New acquisitions and revaluations   34,003 
Payouts   (15,994)
Interest on outstanding liabilities   1,973 
Charge offset, forfeit and other   (1,776)
Acquisition holdback and earnout liabilities at December 31, 2019  $49,132 
      
XML 138 R19.htm IDEA: XBRL DOCUMENT v3.19.3.a.u2
INCOME TAXES
 12 Months Ended
Dec. 31, 2019
Income Tax Disclosure [Abstract]  
INCOME TAXES

12.          INCOME TAXES

The Company's income tax provision consisted of the following:

For the years ended December 31,  2019   2018   2017 
(in thousands)            
Current:               
Federal  $43,593   $49,911   $76,178 
State   15,337    13,602    13,406 
Foreign   6,111    7,929    7,158 
Total current tax   65,041    71,442    96,742 
Deferred:               
Federal   (5,217)   6,091    17,249 
State   (1,518)   1,957    1,610 
Foreign   (493)   (420)   (223)
Total deferred tax   (7,228)   7,628    18,636 
Total income tax provision  $57,813   $79,070   $115,378 

The primary factors causing income tax expense to be different than the federal statutory rate for 2019, 2018 and 2017 are as follows:

For the years ended December 31,  2019   2018   2017 
(in thousands)            
Income tax at statutory rate  $54,845   $65,254   $103,075 
State income tax expense (net of federal benefit)   10,182    12,984    9,979 
Foreign tax expense/(benefit)   933    1,186    (1,613)
Foreign tax credit   (242)   (234)   (221)
Repatriation tax under TCJA   (844)   1,233    7,956 
Pension settlement   (10,537)   —    — 
Restricted Stock Adjustment   (2,973)   (4,420)   (4,064)
Other   6,449    3,067    266 
Total income tax provision  $57,813   $79,070   $115,378 

Other includes the release of deferred tax liabilities, tax credits, valuation allowance, and other immaterial adjustments.

On December 22, 2017 the Tax Cuts and Jobs Act (TCJA) was signed into law. The TCJA reduced the corporate tax rate from 35% to 21% and made numerous other tax law changes. In 2017, the SEC issued Staff Accounting Bulletin No. 118 which permitted the recording of provisional amounts related to the impact of the TCJA during a measurement period not to exceed one year. A provisional amount based on reasonable estimates was made with respect to the tax implications associated with the deemed repatriated earnings on foreign subsidiaries based on the initial analysis of the TCJA. Certain tax effects of the TCJA were recognized in the year ended December 31, 2017, resulting in the recording of $11.6 million of additional tax expense. The additional tax of $11.6 million related to the following components: $8.0 million related to the imposition of a tax on deemed repatriated earnings of foreign subsidiaries due to implementation of a territorial tax system, $2.9 million related to re-measurement of deferred tax assets to the 21% tax rate, and $0.7 million related to reductions in tax benefits on stock compensation. During 2018, the Company completed the analysis of earnings and profits of foreign investments. This resulted in the recognition at year ended December 31, 2018 of an additional $1.2 million related to the imposition of a tax on deemed repatriated earnings of foreign subsidiaries. The Company has elected to include the global intangible low-taxed income (GILTI) as part of tax expense in the year incurred.

The Provision for Income Taxes resulted in an effective tax rate of 22.1% on Income Before Income Taxes for the year ended December 31, 2019. The effective rate differs from the annual federal statutory rate primarily because of state and foreign income taxes and beneficial adjustments related to the pension settlement.

For 2018 the effective tax rate was 25.4%. The effective rate differs from the annual federal statutory rate primarily because of state and foreign income taxes, tax benefits associated with restricted stock and adjustments due to the TCJA.

For 2017 the effective tax rate was 39.2%. The effective income tax rate differs from the annual federal statutory tax rate primarily because of state and foreign income taxes, adjustments due to the TCJA partially offset by tax benefits associated with restricted stock, and the increase of available foreign tax credits.

During 2019, 2018 and 2017, the Company paid income taxes of $75.8 million, $77.3 million and $90.7 million, respectively, net of refunds.

Deferred income taxes reflect the net tax effects of the temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and income tax purposes. Significant components of the Company's deferred tax assets and liabilities at December 31, 2019 and 2018 are as follows:

December 31,  2019   2018 
(in thousands)        
Deferred tax assets:          
Termite accrual  $786   $812 
Insurance and contingencies   18,464    18,136 
Unearned revenues   11,506    11,091 
Compensation and benefits   11,983    11,238 
State and foreign operating loss carryforwards   3,939    5,346 
Bad debt reserve   4,312    3,687 
Foreign tax credit   3,972    6,664 
Other   2,439    2,060 
Valuation allowance   (83)   (76)
Total deferred tax assets   57,318    58,958 
Deferred tax liabilities:          
Depreciation and amortization   (24,981)   (21,237)
Net pension liability   (5,279)   (1,340)
Intangibles and other   (34,805)   (29,466)
Total deferred tax liabilities   (65,065)   (52,043)
Net deferred taxes     
Deferred tax assets  $2,180   $6,915 
Deferred tax liabilities  $(9,927)  $— 

Analysis of the valuation allowance:

December 31,  2019   2018 
(in thousands)        
Valuation allowance at beginning of year  $76   $24 
Increase in valuation allowance   7    52 
Valuation allowance at end of year  $83   $76 

As of December 31, 2019, the Company has net operating loss carryforwards for foreign and state income tax purposes of approximately $85.3 million, which will be available to offset future taxable income. If not used, these carryforwards will expire between 2020 and 2032. Management believes that it is unlikely to be able to utilize approximately $0.4 million of foreign net operating losses before they expire and has included a valuation allowance for the effect of these unrealizable operating loss carryforwards. The valuation allowance increased by $0.04 million due to foreign net operating losses.

Earnings from continuing operations before income tax included foreign income of $26.7 million in 2019, $22.7 million in 2018 and $22.1 million in 2017. The Company’s international business is expanding, and we intend to continue to grow the business in foreign markets in the future through reinvestment of foreign deposits and future earnings as well as acquisition of unrelated companies. Repatriation of cash from the Company’s foreign subsidiaries is not part of the Company’s current business plan.

The total amount of unrecognized tax benefits at December 31, 2019 that, if recognized, would affect the effective tax rate is $0.8 million.

A reconciliation of the beginning and ending amount of unrecognized tax benefits is as follows:

December 31,  2019   2018 
(in thousands)        
Unrecognized tax benefits at beginning of year  $2,554   $3,148 
Additions for tax positions of prior years   844    — 
Reductions for tax positions of prior years   (2,554)   (594)
Unrecognized tax benefits at end of year  $844   $2,554 

The Company and its subsidiaries are subject to U.S. federal income tax as well as income tax of multiple state and foreign jurisdictions. In addition, the Company has subsidiaries in various state and international jurisdictions that are currently under audit for years ranging from 2012 through 2018. With few exceptions, we are no longer subject to U.S. federal, state and local, or non-U.S., income tax examinations for years prior to 2012.

It is reasonably possible that the amount of unrecognized tax benefits will decrease in the next 12 months.

The Company’s policy is to record interest and penalties related to income tax matters in income tax expense. Accrued interest and penalties were $0.03 million and $1.0 million as of December 31, 2019 and 2018, respectively. During 2019 the Company recognized interest and penalties of $0.1 million.