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CONSOLIDATED STATEMENTS OF INCOME - USD ($)
shares in Thousands, $ in Thousands
12 Months Ended
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
REVENUES      
Customer services $ 3,073,278 $ 2,695,823 $ 2,424,300
Revenue from Contract with Customer, Product and Service [Extensible Enumeration] Customer Services [Member] Customer Services [Member] Customer Services [Member]
COSTS AND EXPENSES      
Cost of services provided (exclusive of depreciation and amortization below) $ 1,469,871 $ 1,308,399 $ 1,162,617
Sales, general and administrative 915,233 802,710 727,489
Restructuring costs 5,196 0 0
Depreciation and amortization 99,752 91,326 86,558
Total operating expenses 2,490,052 2,202,435 1,976,664
OPERATING INCOME 583,226 493,388 447,636
Interest expense, net 19,055 2,638 830
Other (income), net (22,086) (8,167) (35,679)
CONSOLIDATED INCOME BEFORE INCOME TAXES 586,257 498,917 482,485
PROVISION FOR INCOME TAXES 151,300 130,318 125,920
NET INCOME $ 434,957 $ 368,599 $ 356,565
NET INCOME PER SHARE - BASIC (in USD per share) $ 0.89 $ 0.75 $ 0.72
NET INCOME PER SHARE - DILUTED (in USD per share) $ 0.89 $ 0.75 $ 0.72
Weighted average shares outstanding - basic (in shares) 489,949 492,300 492,054
Weighted average shares outstanding - diluted (in shares) 490,130 492,413 492,054
DIVIDENDS PAID PER SHARE (in USD per share) $ 0.54 $ 0.43 $ 0.42