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REVENUE
12 Months Ended
Dec. 31, 2022
REVENUE  
REVENUE

3.     REVENUE

The following tables present our revenues disaggregated by revenue source (in thousands).

Sales and usage-based taxes are excluded from revenues. No sales to an individual customer or in a country other than the United States accounted for 10% or more of the sales for the periods listed in the following tables. Revenue, classified by the major geographic areas in which our customers are located, was as follows:

2022

    

2021

    

2020

(in thousands)

United States

$

2,498,363

$

2,240,226

$

2,006,368

Other countries

 

197,460

 

184,074

 

154,852

Total Revenues

$

2,695,823

$

2,424,300

$

2,161,220

Revenue from external customers, classified by significant product and service offerings, was as follows:

(in thousands)

2022

    

2021

    

2020

Residential revenue

$

1,212,491

$

1,103,687

$

977,470

Commercial revenue

 

914,839

 

829,396

 

752,349

Termite completions, bait monitoring, & renewals

 

536,854

 

465,053

 

406,782

Franchise revenues

15,665

15,777

14,367

Other revenues

 

15,974

 

10,387

 

10,252

Total Revenues

$

2,695,823

$

2,424,300

$

2,161,220

Deferred revenue recognized for the year ended December 31, 2022 and 2021 was $205.3 million and $187.3 million, respectively. Changes in unearned revenue were as follows:

    

Year Ended December 31, 

    

2022

    

2021

(in thousands)

Beginning balance

$

168,607

$

149,224

Deferral of unearned revenue

 

224,647

 

206,730

Recognition of unearned revenue

 

(205,260)

 

(187,347)

Ending balance

$

187,994

$

168,607

Revenue allocated to remaining performance obligations represents contracted revenue that has not yet been recognized (“contracted not recognized revenue”), which includes both unearned revenue and revenue that will be billed and recognized in future periods. The Company has no material contracted not recognized revenue as of December 31, 2022 or December 31, 2021.

At December 31, 2022 and December 31, 2021, the Company had long-term unearned revenue of $29.9 million and $23.5 million, respectively. Unearned short-term revenue is recognized over the next 12-month period. The majority of unearned long-term revenue is recognized over a period of five years or less with immaterial amounts recognized through 2033.