Blueprint

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-Q

☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended: September 30, 2019

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from: _____________ to _____________

ISSUER DIRECT CORPORATION

(Exact name of registrant as specified in its charter)

Delaware		1-10185		26-1331503
(State or Other Jurisdiction of Incorporation)		(Commission File Number)		(I.R.S. Employer Identification No.)

1 Glenwood Ave, Suite 1001, Raleigh NC 27603

(Address of Principal Executive Office) (Zip Code)

(919) 481-4000

(Registrant’s telephone number, including area code)

500 Perimeter Park Drive, Suite D, Morrisville NC 27560

(Former name, former address and former fiscal year, if changed since last report)

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☑ No ☐

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes ☑ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer”, “smaller reporting company” and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer	☐	Accelerated filer	☐
Non-accelerated filer	☐ (Do not check if a smaller reporting company)	Smaller reporting company	☒
		Emerging growth company	☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act) Yes ☐ No ☑

Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date 3,798,225 shares of common stock were issued and outstanding as of October 31, 2019.

Securities registered pursuant to Section 12(b) of the Act:

Title of each class	Trading Symbol(s)	Name of each exchange on which registered
Common Stock, par value $0.001	ISDR	NYSE American

TABLE OF CONTENTS

PART I - FINANCIAL INFORMATION

Item 1.	Financial Statements.	3
	Consolidated Balance Sheets as of September 30, 2019 (Unaudited) and December 31, 2018	3
	Unaudited Consolidated Statements of Operations for the Three and Nine Months Ended September 30, 2019 and 2018	4
	Unaudited Consolidated Statements of Comprehensive Income for the Three and Nine Months Ended September 30, 2019 and 2018	5
	Unaudited Consolidated Statement of Stockholders’ Equity for the Three and Nine Months Ended September 30, 2019 and 2018	6
	Unaudited Consolidated Statements of Cash Flows for the Nine Months Ended September 30, 2019 and 2018	7
	Notes to Unaudited Consolidated Financial Statements	8
Item 2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations.	18
Item 3.	Quantitative and Qualitative Disclosures About Market Risk.	27
Item 4.	Controls and Procedures.	27

PART II – OTHER INFORMATION

Item 1.	Legal Proceedings.	28
Item 1A.	Risk Factors.	28
Item 2.	Unregistered Sales of Equity Securities and Use of Proceeds.	28
Item 3.	Defaults Upon Senior Securities.	28
Item 4.	Mine Safety Disclosure.	28
Item 5.	Other Information.	28
Item 6.	Exhibits.	28
	Signatures	29

PART I – FINANCIAL INFORMATION

ITEM 1. FINANCIAL STATEMENTS

ISSUER DIRECT CORPORATION

CONSOLIDATED BALANCE SHEETS

(in thousands, except share and per share amounts)

	September 30,	December 31,
	2019	2018
ASSETS	(unaudited)
Current assets:
Cash and cash equivalents	$15,807	$17,222
Accounts receivable (net of allowance for doubtful accounts of $671 and $534, respectively)	2,054	1,593
Income tax receivable	88	90
Other current assets	222	89
Total current assets	18,171	18,994
Capitalized software (net of accumulated amortization of $1,926 and $1,310, respectively)	1,361	1,957
Fixed assets (net of accumulated depreciation of $500 and $452, respectively)	329	132
Other long-term assets	193	35
Goodwill	6,051	5,032
Intangible assets (net of accumulated amortization of $4,793 and $4,219, respectively)	3,984	2,802
Total assets	$30,089	$28,952

LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
Accounts payable	$397	$371
Accrued expenses	648	577
Current portion of note payable	320	320
Income taxes payable	27	83
Deferred revenue	1,566	1,249
Total current liabilities	2,958	2,600
Note payable – long-term (net of discount of $26 and $45, respectively)	294	276
Deferred income tax liability	367	413
Other long-term liabilities	51	—
Total liabilities	3,670	3,289
Commitments and contingencies
Stockholders' equity:
Preferred stock, $0.001 par value, 1,000,000 shares authorized, no shares issued and outstanding as of September 30, 2019 and December 31, 2018, respectively.	—	—
Common stock $0.001 par value, 20,000,000 shares authorized, 3,837,588 and 3,829,572 shares issued and outstanding as of September 30, 2019 and December 31, 2018, respectively.	4	4
Additional paid-in capital	22,684	22,525
Other accumulated comprehensive loss	(37)	(17)
Retained earnings	3,768	3,151
Total stockholders' equity	26,419	25,663
Total liabilities and stockholders’ equity	$30,089	$28,952

The accompanying notes are an integral part of these unaudited financial statements.

ISSUER DIRECT CORPORATION

CONSOLIDATED STATEMENTS OF OPERATIONS

(UNAUDITED)

(in thousands, except share and per share amounts)

	For the ThreeMonths Ended		For the Nine Months Ended
	September 30,	September 30,	September 30,	September 30,
	2019	2018	2019	2018
Revenues	$4,019	$3,255	$12,336	$10,584
Cost of revenues	1,222	981	3,774	3,032
Gross profit	2,797	2,274	8,562	7,552
Operating costs and expenses:
General and administrative	1,229	944	3,912	2,896
Sales and marketing expenses	871	723	2,566	2,272
Product development	288	333	968	916
Depreciation and amortization	229	155	659	439
Total operating costs and expenses	2,617	2,155	8,105	6,523
Operating income	180	119	457	1,029
Interest income (expense), net	79	(1)	265	(11)
Net income before income taxes	259	118	722	1,018
Income tax expense	59	32	105	246
Net income	$200	$86	$617	$772
Income per share – basic	$0.05	$0.02	$0.16	$0.24
Income per share – fully diluted	$0.05	$0.02	$0.16	$0.23
Weighted average number of common shares outstanding – basic	3,853	3,552	3,853	3,223
Weighted average number of common shares outstanding – fully diluted	3,868	3,604	3,874	3,289

The accompanying notes are an integral part of these unaudited financial statements.

ISSUER DIRECT CORPORATION

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME

(UNAUDITED)

(in thousands)

	For the Three Months Ended		For the Nine Months Ended
	September 30,	September 30,	September 30,	September 30,
	2019	2018	2019	2018
Net income	$200	$86	$617	$772
Foreign currency translation adjustment	(7)	(10)	(20)	(43)
Comprehensive income	$193	$76	$597	$729

The accompanying notes are an integral part of these unaudited financial statements.

ISSUER DIRECT CORPORATION AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

(UNAUDITED)

(in thousands, except share and per share amounts)

	Common Stock		Additional Paid-in	Other Accumulated Comprehensive Income	Retained	Total Stockholders’
	Shares	Amount	Capital	(Loss)	Earnings	Equity
Balance at December 31, 2017	3,014,494	$3	$10,400	$34	$2,774	$13,211
Stock-based compensation expense	—	—	142	—	—	142
Exercise of stock awards, net of tax	47,626	—	161	—	—	161
Foreign currency translation	—	—	—	43	—	43
Dividends	—	—	—	—	(152)	(152)
Net income	—	—	—	—	320	320
Balance at March 31, 2018	3,062,120	$3	$10,703	$77	$2,942	$13,725
Stock-based compensation expense	—	—	144	—	—	144
Exercise of stock awards, net of tax	41,250	—	549	—	—	549
Foreign currency translation	—	—	—	(76)	—	(76)
Dividends	—	—	—	—	(153)	(153)
Net income	—	—	—	—	366	366
Balance at June 30, 2018	3,103,370	$3	$11,396	$1	$3,155	$14,555
Stock-based compensation expense	—	—	204	—	—	204
Shares issued upon acquisition of FSCwire	3,402	—	62	—	—	62
Secondary stock offering	927,418	1	13,322	—	—	13,323
Exercise of stock awards, net of tax	10,500	—	39	—	—	39
Foreign currency translation	—	—	—	(10)	—	(10)
Dividends	—	—	—	—	(155)	(155)
Net income	—	—	—	—	86	86
Balance at September 30, 2018	4,044,690	$4	$25,023	$(9)	$3,086	$28,104

Balance at December 31, 2018	3,829,572	$4	$22,525	$(17)	$3,151	$25,663
Stock-based compensation expense	—	—	137	—	—	137
Exercise of stock awards, net of tax	24,996	—	—	—	—	—
Foreign currency translation	—	—	—	(3)	—	(3)
Net income	—	—	—	—	205	205
Balance at March 31, 2019	3,854,568	$4	$22,662	$(20)	$3,356	$26,002
Stock-based compensation expense	—	—	131	—	—	131
Exercise of stock awards, net of tax	8,000	—	—	—	—	—
Foreign currency translation	—	—	—	(10)	—	(10)
Net income	—	—	—	—	212	212
Balance at June 30, 2019	3,862,568	$4	$22,793	$(30)	$3,568	$26,335
Stock-based compensation expense	—	—	127	—	—	127
Exercise of stock awards, net of tax	—	—	—	—	—	—
Stock repurchase and retirement	(24,980)	—	(236)	—	—	(236)
Foreign currency translation	—	—	—	(7)	—	(7)
Net income	—	—	—	—	200	200
Balance at September 30, 2019	3,837,588	$4	$22,684	$(37)	$3,768	$26,419

The accompanying notes are an integral part of these consolidated financial statements.

ISSUER DIRECT CORPORATION

CONSOLIDATED STATEMENTS OF CASH FLOWS

(UNAUDITED)

(in thousands)

	For the Nine Months Ended
	September 30,	September 30,
	2019	2018
Cash flows from operating activities:
Net income	$617	$772
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	1,261	1,034
Bad debt expense	700	150
Deferred income taxes	(46)	(15)
Non-cash interest expense (See Note 3)	19	19
Stock-based compensation expense	396	489
Changes in operating assets and liabilities:
Decrease (increase) in accounts receivable	(1,166)	(479)
Decrease (increase) in other assets	(117)	229
Increase (decrease) in accounts payable	26	(197)
Increase (decrease) in accrued expenses and other liabilities	(56)	(281)
Increase (decrease) in deferred revenue	321	432
Net cash provided by operating activities	1,955	2,153

Cash flows from investing activities:
Purchase of VisualWebcaster Platform	(2,788)	—
Purchase of Filing Services Canada, Inc, net of cash received	—	(1,123)
Capitalized software	(20)	(21)
Purchase of fixed assets	(302)	(48)
Net cash used in investing activities	(3,110)	(1,192)

Cash flows from financing activities:
Payment for stock repurchase and retirement	(236)	—
Proceeds from secondary stock offering	—	13,323
Proceeds from exercise of stock options, net of income taxes	—	747
Payment of dividends	—	(460)
Net cash provided by (used in) financing activities	(236)	13,610

Net change in cash	(1,391)	14,571
Cash – beginning	17,222	4,917
Currency translation adjustment	(24)	(44)
Cash – ending	$15,807	$19,444

Supplemental disclosures:
Cash paid for income taxes	$218	$46
Non-cash activities:
Right-of-use assets obtained in exchange for lease liabilities	$260	$—

The accompanying notes are an integral part of these unaudited financial statements.

ISSUER DIRECT CORPORATION

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(UNAUDITED)

Note 1. Basis of Presentation

The unaudited interim consolidated balance sheet as of September 30, 2019 and statements of operations, comprehensive income, stockholders’ equity, and cash flows for the three and nine-month periods ended September 30, 2019 and 2018 included herein, have been prepared in accordance with the instructions for Form 10-Q under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and Article 10 of Regulation S-X under the Exchange Act. In the opinion of management, they include all normal recurring adjustments necessary for a fair presentation of the financial statements. Results of operations reported for the interim periods are not necessarily indicative of results for the entire year. Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States ("US GAAP") have been condensed or omitted pursuant to such rules and regulations relating to interim financial statements. The interim financial information should be read in conjunction with the 2018 audited financial statements of Issuer Direct Corporation (the “Company”, “We”, or “Our”) filed on Form 10-K.

Note 2. Summary of Significant Accounting Policies

The consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. Significant intercompany accounts and transactions are eliminated in consolidation.

Earnings Per Share (EPS)

Earnings per share guidance requires that basic net income per common share be computed by dividing net income for the period by the weighted average number of common shares outstanding during the period. Diluted net income per share is computed by dividing the net income for the period by the weighted average number of common and dilutive common equivalent shares outstanding during the period. Shares issuable upon the exercise of stock totaling 93,000 and 32,000 were excluded in the computation of diluted earnings per common share during the three and nine-month periods ended September 30, 2019 and 2018, respectively, because their impact was anti-dilutive.

Revenue Recognition

Substantially all of the Company’s revenue comes from contracts with customers for subscriptions to its cloud-based products or contracts to perform compliance or other services. Customers consist primarily of corporate issuers and professional firms, such as investor relations and public relations firms. In the case of our news distribution and webcasting offerings, our customers also include private companies. The Company accounts for a contract with a customer when there is an enforceable contract between the Company and the customer, the rights of the parties are identified, the contract has economic substance, and collectability of the contract consideration is probable. The Company's revenues are measured based on consideration specified in the contract with each customer.

The Company's contracts include either a subscription to our entire platform or certain modules within our platform, or an agreement to perform services or any combination thereof, and often contain multiple subscriptions and services. For these bundled contracts, the Company accounts for individual subscriptions and services as separate performance obligations if they are distinct, which is when a product or service is separately identifiable from other items in the bundled package, and a customer can benefit from it on its own or with other resources that are readily available to the customer. The Company separates revenue from its contracts into two revenue streams: i) Platform and Technology and ii) Services. Performance obligations of Platform and Technology contracts include providing subscriptions to certain modules or the entire Platform id. system, distributing press releases on a per release basis or conducting webcasts on a per event basis. Performance obligations of Service contracts include obligations to deliver compliance services and annual report printing and distribution on either a stand ready obligation or on a per project or event basis. Set up fees for compliance services are considered a separate performance obligation and are satisfied upfront. Set up fees for our transfer agent module and investor relations content management module are immaterial. The Company’s subscription and service contracts are generally for one year, with automatic renewal clauses included in the contract until the contract is cancelled. The contracts do not contain any rights of returns, guarantees or warranties. Since contracts are generally for one year, all of the revenue is expected to be recognized within one year from the contract start date. As such, the Company has elected the optional exemption that allows the Company not to disclose the transaction price allocated to performance obligations that are unsatisfied or partially satisfied at the end of each reporting period.

The Company recognizes revenue for subscriptions evenly over the contract period, upon distribution for per-release contracts and upon event completion for webcasting events. For service contracts that include stand ready obligations, revenue is recognized evenly over the contract period. For all other services delivered on a per project or event basis, the revenue is recognized at the completion of the event. The Company believes recognizing revenue for subscriptions and stand ready obligations using a time-based measure of progress best reflects the Company’s performance in satisfying the obligations.

For bundled contracts, revenue is allocated to each performance obligation based on its relative standalone selling price. Standalone selling prices are based on observable prices at which the Company separately sells the subscription or services. If a standalone selling price is not directly observable, the Company uses the residual method to allocate any remaining prices to that subscription or service. The Company regularly reviews standalone selling prices and updates these estimates if necessary.

The Company invoices its customers based on the billing schedules designated in its contracts, typically upfront on either a monthly, quarterly or annual basis or per transaction at the completion of the performance obligation. Deferred revenue for the periods presented was primarily related to subscription and service contracts, which are billed upfront, quarterly or annually, however the revenue has not yet been recognized. The associated deferred revenue is generally recognized ratably over the billing period. Deferred revenue as of September 30, 2019 and December 31, 2018 was $1,566,000 and $1,249,000, respectively, and is expected to be recognized within one year. Revenue recognized for the nine months ended September 30, 2019 and 2018, that was included in the deferred revenue balance at the beginning of each reporting period, was approximately $873,000 and $826,000, respectively. Accounts receivable related to contracts with customers was $2,054,000 and $1,593,000 as of September 30, 2019 and December 31, 2018, respectively. Since substantially all of the contracts with customers have terms of one year or less, the Company has elected to use the practical expedient regarding the existence of a significant financing.

Costs to obtain contracts with customers consist primarily of sales commissions. As of September 30, 2019 and December 31, 2018, the Company has capitalized $20,000 and $18,000 of costs to obtain contracts that are expected to be amortized over more than one year. For contract costs expected to be amortized in less than one year, the Company has elected to use the practical expedient allowing the recognition of incremental costs of obtaining a contract as an expense when incurred. The Company has considered historical renewal rates, expectations of future renewals and economic factors in making these determinations.

Cash Equivalents

For purposes of the Company’s financial statements, the Company considers all highly liquid investments purchased with an original maturity date of three months or less to be cash equivalents.

Accounts Receivable and Allowance for Doubtful Accounts

The Company monitors outstanding receivables based on factors surrounding the credit risk of specific customers, historical trends, and other information. Credit is granted on an unsecured basis. The allowance for doubtful accounts is estimated based on an assessment of the Company’s ability to collect on customer accounts receivable. There is judgment involved with estimating the allowance for doubtful accounts and if the financial condition of the Company’s customers were to deteriorate, resulting in their inability to make the required payments, the Company may be required to record additional allowances or charges against revenues. The Company generally writes-off accounts receivable against the allowance when it determines a balance is uncollectible and no longer actively pursues its collection.

Concentration of Credit Risk

Financial instruments and related items which potentially subject the Company to concentrations of credit risk consist primarily of cash, cash equivalents and accounts receivables. The Company places its cash and temporary cash investments with credit quality institutions. At times, such investments may be in excess of the FDIC insurance limit of $250,000. To reduce its risk associated with the failure of such financial institutions, the Company evaluates at least annually the rating of the financial institution in which it holds deposits. As of September 30, 2019, the total amount exceeding such limit was $14,925,000. The Company also had cash-on-hand of $210,000 in Europe and $124,000 in Canada as of September 30, 2019.

We believe we did not have any financial instruments that could have potentially subjected us to significant concentrations of credit risk for any relevant period.

Use of Estimates

The preparation of financial statements in conformity with US GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Significant estimates include the allowance for doubtful accounts and the valuation of goodwill, intangible assets, deferred tax assets, and stock-based compensation. Actual results could differ from those estimates.

Income Taxes

Deferred income tax assets and liabilities are computed for differences between the financial statement and tax bases of assets and liabilities that will result in future taxable or deductible amounts based on enacted tax laws and rates applicable to the periods in which the differences are expected to affect taxable income. Valuation allowances are established, when necessary, to reduce deferred income tax assets to the amounts expected to be realized. For any uncertain tax positions, we recognize the impact of a tax position, only if it is more likely than not of being sustained upon examination, based on the technical merits of the position. Our policy regarding the classification of interest and penalties is to classify them as income tax expense in our financial statements, if applicable. At the end of each interim period, we estimate the effective tax rate we expect to be applicable for the full year and this rate is applied to our results for the interim year-to-date period and then adjusted for any discrete period items.

Capitalized Software

Costs incurred to develop our cloud-based platform products are capitalized when the preliminary project phase is complete, management commits to fund the project and it is probable the project will be completed and used for its intended purposes. Once the software is substantially complete and ready for its intended use, the software is amortized over its estimated useful life. Costs related to design or maintenance of the software are expensed as incurred. Capitalized costs and amortization for the three and nine-month periods ended September 30, 2019 and 2018, are as follows (in thousands):

	For the Three Months Ended		For the Nine Months Ended
	September 30,	September 30,	September 30,	September 30,
	2019	2018	2019	2018

Capitalized software development costs	$—	$21	$20	$21
Amortization included in cost of revenues	201	198	602	595
Amortization included in depreciation and amortization	5	2	14	7

Lease Accounting

We determine if an arrangement is a lease at inception. Our operating lease agreements are primarily for office space and are included within operating lease right-of-use (“ROU”) assets and operating lease liabilities on the consolidated balance sheets.

ROU assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease payments arising from the lease. ROU assets and lease liabilities are recognized at the commencement date based on the present value of lease payments over the lease term. Our variable lease payments consist of non-lease services related to the lease. Variable lease payments are excluded from the ROU assets and lease liabilities and are recognized in the period in which the obligation for those payments is incurred. As most of our leases do not provide an implicit rate, we use our incremental borrowing rate based on the information available at commencement date in determining the present value of lease payments. ROU assets also include any lease payments made and exclude lease incentives. Rental expense for lease payments related to operating leases is recognized on a straight-line basis over the lease term.

Fair Value Measurements

ASC Topic 820 establishes a fair value hierarchy that requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. Assets and liabilities recorded at fair value in the financial statements are categorized based upon the hierarchy of levels of judgment associated with the inputs used to measure their fair value. Hierarchical levels directly related to the amount of subjectivity associated with the inputs to fair valuation of these assets and liabilities, are as follows:

●

Level 1– Quoted prices are available in active markets for identical assets or liabilities at the reporting date. Generally, this includes debt and equity securities that are traded in an active market. Our cash and cash equivalents are quoted at Level 1.

●

Level 2 – Observable inputs other than Level 1prices such as quoted prices for similar assets or liabilities; quoted prices in markets that are not active; or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities. Generally, this includes debt and equity securities that are not traded in an active market.

●

Level 3 – Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. Level 3 assets and liabilities include financial instruments whose value is determined using pricing models, discounted cash flow methodologies, or other valuation techniques, as well as instruments for which the determination of fair value requires significant management judgment or estimation.

As of September 30, 2019 and December 31, 2018, we believe that the fair value of our financial instruments other than cash and cash equivalents, such as, accounts receivable, our line of credit, notes payable, and accounts payable approximate their carrying amounts.

Translation of Foreign Financial Statements

The financial statements of the foreign subsidiaries of the Company have been translated into U.S. dollars. All assets and liabilities have been translated at current rates of exchange in effect at the end of the period. Income and expense items have been translated at the average exchange rates for the year or the applicable interim period. The gains or losses that result from this process are recorded as a separate component of other accumulated comprehensive income until the entity is sold or substantially liquidated.

Business Combinations, Goodwill and Intangible Assets

We account for business combinations under FASB ASC No. 805 – Business Combinations and the related acquired intangible assets and goodwill under FASB ASC No. 350 – Intangibles – Goodwill and Other. The authoritative guidance for business combinations specifies the criteria for recognizing and reporting intangible assets apart from goodwill. We record the assets acquired and liabilities assumed in business combinations at their respective fair values at the date of acquisition, with any excess purchase price recorded as goodwill. Goodwill is an asset representing the future economic benefits arising from other assets acquired in a business combination that are not individually identified and separately recognized. Intangible assets consist of client relationships, customer lists, distribution partner relationships, software, technology, non-compete agreements and trademarks that are initially measured at fair value. At the time of the business combination, trademarks are considered an indefinite-lived asset and, as such, are not amortized as there is no foreseeable limit to cash flows generated from them. The goodwill and intangible assets are assessed annually for impairment, or whenever conditions indicate the asset may be impaired, and any such impairment will be recognized in the period identified. The client relationships (7-10 years), customer lists (3 years), distribution partner relationships (10 years), non-compete agreements (5 years) and software and technology (3-6 years) are amortized over their estimated useful lives.

Comprehensive Income

Comprehensive income consists of net income and other comprehensive income related to changes in the cumulative foreign currency translation adjustment.

Advertising

The Company expenses advertising costs as incurred, except for direct-response advertising, which is capitalized and amortized over its expected period of future benefits.

Stock-based compensation

The authoritative guidance for stock compensation requires that companies estimate the fair value of share-based payment awards on the date of the grant using an option-pricing model. The associated cost is recognized over the period during which an employee is required to provide service in exchange for the award.

Recently adopted accounting pronouncements

In February 2016, the FASB established Topic 842, Leases, by issuing Accounting Standards Update (ASU) No. 2016-02, which requires lessees to recognize leases on-balance sheet and disclose key information about leasing arrangements. Topic 842 was subsequently amended by ASU No. 2018-01, Land Easement Practical Expedient for Transition to Topic 842; ASU No. 2018-10, Codification Improvements to Topic 842, Leases; and ASU No. 2018-11, Targeted Improvements. The new standard establishes a right-of-use model that requires a lessee to recognize an ROU asset and lease liability on the balance sheet for all leases with a term longer than 12 months. Leases will be classified as finance or operating, with classification affecting the pattern and classification of expense recognition in the income statement.

The new standard was effective for the Company on January 1, 2019, which is also the day we elected to adopt the new standard. A modified retrospective transition approach is required, applying the new standard to all leases existing at the date of initial application. We chose the effective date as our date of initial application. Consequently, financial information will not be updated and the disclosures required under the new standard will not be provided for dates and periods before January 1, 2019. We elected the package of practical expedients permitted under the transition guidance within the new standard, which among other things, allowed us to carry forward the historical lease classification of those leases in place as of January 1, 2019. See the table below for the impact of adoption of the lease standard on our balance sheet accounts as of the day of adoption, January 1, 2019 ($ in 000’s):

	As Previously Reported	New Lease Standard Adjustment	As Adjusted
ROU asset	$-	$102	$102
Lease liability	-	135	135
Deferred rent	33	(33)	-

Note 3: Recent Acquisitions

Acquisition of the Visual Webcaster Platform (“VWP”)

On January 3, 2019 (the “Closing Date”), the Company entered into an Asset Purchase Agreement (the “VWP Agreement”) with Onstream Media Corporation, a Florida corporation (the “Seller”), whereby the Company purchased certain assets related primarily to customer accounts, intellectual property, lease deposits and assumed certain existing contractual obligations related primarily to data processing and storage, bandwidth and facility leases relating to the Seller’s VisualWebcaster Platform ("VWP”) for a purchase price of $2,788,000 paid as of the Closing Date. The accounts receivable and the accounts payable related to VWP and existing as of the Closing Date were not included as part of the VWP Agreement.

The acquisition was accounted for under the acquisition method of accounting for business combinations, which requires, among other things, that the assets acquired and liabilities assumed be recognized at their fair values as of the acquisition date. Acquisition-related costs, which totaled approximately $155,000, are not included as a component of the acquisition accounting, but are recognized as expenses in the periods in which the costs are incurred. Any changes within the measurement period resulting from facts and circumstances that existed as of the acquisition date may result in retrospective adjustments to the provisional amounts recorded at the acquisition date. The Company employed a third party valuation firm to assist in determining the preliminary purchase price allocation of assets and liabilities acquired from Seller. The valuation resulted in the tangible and intangible assets and liabilities disclosed below. The income approach was used to determine the value of the customer relationships and non-compete agreement. The income approach determines the fair value for the asset based on the present value of cash flows projected to be generated by the asset. Projected cash flows are discounted at a rate of return that reflects the relative risk of achieving the cash flow and the time value of money. Projected cash flows considered multiple factors, including current revenue from existing customers; analysis of expected revenue and attrition trends; reasonable contract renewal assumptions from the perspective of a marketplace participant; probability of executives competing, expected profit margins giving consideration to marketplace synergies; and required returns to contributory assets. The relief from royalty method was used to value the technology. The relief from royalty method determines the fair value by calculating what a typical license fee would be in order to obtain the same or similar license of the technology from market participants. Projected cash flows consider revenue assumptions allocated to the technology.

The transaction consisted of a single cash payment to the Seller in the amount of $2,788,000. In connection with the acquisition, the Company assumed two short-term leases associated with an office and co-location for certain computer equipment in New York City, New York as well as entered into a three-year office lease in Florida. In addition to the intangible assets listed below, the purchase price included lease deposits of $13,000 and a right of use asset and corresponding lease liability for the office lease in Florida in the amount of $125,000.

The preliminary identified intangible assets as a result of the acquisition are as follows (in 000’s):

Customer relationships	$1,190
Technology	497
Non-compete agreement	69
Goodwill	1,019
	$2,775

Select Pro-Forma Financial Information (Unaudited)

The following represents our unaudited condensed pro-forma financial results as if the VWP acquisition had occurred as of January 1, 2018. Unaudited condensed pro-forma results are based upon accounting estimates and judgments that we believe are reasonable. The condensed pro-forma results are not necessarily indicative of the actual results of our operations had the acquisitions occurred at the beginning of the period presented, nor does it purport to represent the results of operations for future periods.

$ in 000’s	Three months ended September 30, 2018	Nine months ended September 30, 2018

Revenues	$3,913	$12,437
Net Income	$136	$899
Basic earnings per share	$0.04	$0.28
Diluted earnings per share	$0.04	$0.27

Acquisition of Filing Services Canada Inc. (“FSCwire”)

On July 3, 2018, the Company entered into a Stock Purchase Agreement (the “FSCwire Agreement”) with the sole shareholder of FSCwire, a company incorporated under the Business Corporations Act (Alberta), whereby the Company purchased all of the outstanding equity securities of FSCwire. Under the terms of the FSCwire Agreement, the Company paid $1,140,000 at closing ($180,000 of which was paid into an escrow account to cover standard representations and warranties included within the FSCwire Agreement) and issued 3,402 shares of restricted common stock of the Company.

The transaction resulted in recording intangible assets and goodwill at a fair value of $1,426,000 as follows (in 000’s):

Initial cash payment	$1,140
Fair value of restricted common stock issued	62
Total Consideration	1,202
Plus: excess of liabilities assumed over assets acquired	224
Total fair value of FSCwire intangible assets and goodwill	$1,426

The tangible assets and liabilities acquired were as follows (in 000’s):

Cash	$17
Accounts receivable, net	42
Total assets	59

Accounts payable and accrued expenses	35
Deferred revenue	78
Deferred tax liability	170
Total liabilities	283
Excess of liabilities assumed over assets acquired	$(224)

The identified intangible assets as a result of the acquisition are as follows (in 000’s):

Customer relationships	$311
Distribution partner relationships	153
Goodwill	962
	$1,426

The Company has elected not to provide unaudited pro forma financial information for the FSCwire acquisition, because the acquisition was not considered a significant acquisition in accordance with Rule 3-05 of the SEC's Regulation S-X.

Note 4: Equity

2014 Equity Incentive Plan

On May 23, 2014, the shareholders of the Company approved the 2014 Equity Incentive Plan (the “2014 Plan”). Under the terms of the 2014 Plan, the Company is authorized to issue incentive awards for common stock up to 200,000 shares to employees and other personnel. On June 10, 2016, the shareholders of the Company approved an additional 200,000 awards to be issued under the 2014 Plan, bringing the total number of shares to be awarded to 400,000. The awards may be in the form of incentive stock options, nonqualified stock options, restricted stock, restricted stock units and performance awards. The 2014 Plan is effective through March 31, 2024. As of September 30, 2019, there are 23,500 shares which remain to be granted under the 2014 Plan.

The following table summarizes information about stock options outstanding and exercisable at September 30, 2019:

	Options Outstanding			Options Exercisable
Exercise Price Range	Number	Weighted Average Remaining Contractual Life (in Years)	Weighted Average Exercise Price	Number
$0.01 - 7.00	10,000	6.14	$6.80	10,000
$7.01 - 8.00	20,313	3.99	$7.76	20,313
$8.01 - 12.00	8,250	7.43	$9.98	4,250
$12.01 - 15.00	57,000	8.62	$13.09	32,000
$15.01 - 17.40	32,000	8.67	$17.40	32,000
Total	127,563	7.62	$12.63	98,563

As of September 30, 2019, the Company had unrecognized stock compensation related to the options of $115,000, which will be recognized through 2021.

The Company did not grant any restricted stock units, nor did any restricted stock units vest during the three months ended September 30, 2019. During the nine months ended September 30, 2019, the Company granted 46,000 restricted stock units with an intrinsic value of $11.57, to certain employees and board members of the Company. The vesting period for the restricted stock units varies between one and three years. During the nine months ended September 30, 2019, 33,000 restricted stock units with an intrinsic value of $8.62 vested. As of September 30, 2019, there was $370,000 of unrecognized compensation cost related to our unvested restricted stock units, which will be recognized through 2021.

Share Repurchase Plan

On August 7, 2019, the Company publicly announced a share repurchase program under which the Company is authorized to repurchase up to $1,000,000 of its common shares. As of September 30, 2019, the Company repurchased a total of 24,980 shares at an aggregate cost of $236,000 as shown in the table below ($ in 000’s, except share or per share amounts):

Shares Repurchased
Period	Total Number of Shares Repurchased	Average Price Paid Per Share	Total Number of Shares Purchased as Part of Publicly Announced Program	Maximum Dollar Value of Shares that May Yet Be Purchased Under the Program
August 7 -31, 2019	22,150	$9.34	22,150	$792
September 1-30, 2019	2,830	$10.00	2,830	$764
Total	24,980	$9.41	24,980	$764

Note 5: Income taxes

We recognized income tax expense of $59,000 and $105,000 for the three and nine-month periods ended September 30, 2019, compared to $32,000 and $246,000 during the same periods of 2018, respectively. At the end of each interim period, we estimate the effective tax rate we expect to be applicable for the full fiscal year and this rate is applied to our results for the year-to-date period, and then adjusted for any discrete period items. For the nine-month period ended September 30, 2019, the variance between the Company’s effective tax rate and the U.S. statutory rate of 21% is primarily attributable to stock-based compensation tax benefit of $24,000, as well as, a return to provision adjustment and tax credits offset by state income taxes. For the three and nine-month periods ended September 30, 2018, the variance between the Company’s effective tax rate and the U.S. statutory rate of 21% is primarily attributable to state income taxes, offset by excess stock-based compensation tax benefits and tax credits.

Note 6: Leases

As described further in "Note 2. Summary of Significant Accounting Policies", we adopted Topic 842 as of January 1, 2019. Prior period amounts have not been adjusted and continue to be reported in accordance with our historic accounting under Topic 840.

Generally, our leasing activity consists of office leases. As of January 1, 2019, we had three existing leases for office space. In October 2015, we signed a three-year lease extension for our former 16,059 square-foot corporate headquarters in Morrisville, NC. This lease expires on October 31, 2019 and as of January 1, 2019, we had remaining minimum lease payments of $135,000. A ROU asset and corresponding lease liability was recorded for this amount on January 1, 2019.

Additionally, we have an office in Salt Lake City, Utah and a shared office facility in London, England, both of which are on short-term leases that are less than twelve months. As a result, we have elected the short-term lease recognition exemption for our Utah and London office leases, which means, for those leases that qualify, we will not recognize ROU assets or lease liabilities.

In connection with the Company’s acquisition of VWP (See Note 3), the Company assumed two short term leases in New York City, NY and entered into a three-year office lease in Florida. We have elected the short term lease exemption for the two New York leases. For the Florida lease, which was signed on January 4, 2019, we recognized a ROU asset and corresponding lease liability of $125,000, which represents the present value of minimum lease payments discounted at 4.25%, the Company’s incremental borrowing rate at lease inception.

ROU assets totaled $104,000 as of September 30, 2019 and are included in Other long-term assets on the Consolidated balance sheets. Lease liabilities totaled $108,000 as of September 30, 2019. The current portion of this liability of $57,000 is included in accrued expenses on the Consolidated balance sheets and the long-term portion of $51,000 is included in other long-term liabilities on the Consolidated Balance Sheets.

Rent expense consists of both operating lease expense from amortization of our ROU assets as well as variable lease expense which consists of non-lease components of office leases (i.e. common area maintenance) or rent expense associated with short term leases. The components of lease expense were as follows (in 000’s):

	For the Three Months Ended		For the Nine Months Ended
	September 30,	September 30,	September 30,	September 30,
	2019	2018	2019	2018
Lease expense
Operating lease expense	$41	$29	$124	$88
Variable lease expense	41	29	120	96
Rent expense	$82	$58	$244	$184

The weighted-average remaining non-cancelable lease term for our operating leases was 1.2 years as of September 30, 2019. As of September 30, 2019, the weighted-average discount rate used to determine the lease liability was 4.25%. The future minimum lease payments to be made under noncancelable operating leases at September 30, 2019, are as follows (in 000’s):

Year Ended December 31:
2019	$24
2020	43
2021	45
Total lease payments	$112
Present value adjustment	(4)
Lease liability	108

In March 2019, we signed a new lease to move our corporate headquarters to Raleigh, North Carolina. As we continue our transition from a services-based company to a cloud-based platform company, the new lease affords us the ability to separate our warehouse from our corporate office. The new lease, which has a lease commencement date of October 2, 2019, is for 9,766 square feet and expires December 31, 2027. Minimum lease payments are $2,997,000, not including a tenant improvement allowance up to $488,000, which will be reflected in the balance sheet as of December 31, 2019.

We have performed an evaluation of our other contracts with customers and suppliers in accordance with Topic 842 and have determined that, except for the leases described above, none of our contracts contain a lease.

Note 7: Revenue

We consider ourselves to be in a single reportable segment under the authoritative guidance for segment reporting, specifically a shareholder communications and compliance company for publicly traded and private companies. Revenue is attributed to a particular geographic region based on where subscriptions are sold or the services are performed. The following tables present revenue disaggregated by revenue stream and geography in (000’s):

	Three months ended September 30,
Revenue Streams	2019		2018
Platform and Technology	$2,712	67.5%	$2,085	64.1%
Services	1,307	32.5%	1,170	35.9%
Total	$4,019	100.0%	$3,255	100.0%

	Nine months ended September 30,
Revenue Streams	2019		2018
Platform and Technology	$8,038	65.2%	$6,363	60.1%
Services	4,298	34.8%	4,221	39.9%
Total	$12,336	100.0%	$10,584	100.0%

	Three months ended		Nine months ended
	September 30,		September 30,
	2019	2018	2019	2018
Geographic region
North America	$3,908	$3,078	$11,928	$10,000
Europe	111	177	408	584
Total revenues	$4,019	$3,255	$12,336	$10,584

No customers accounted for more than 10% of the operating revenues during the three and nine-month periods ended September 30, 2019 or 2018.

Note 8: Line of Credit

Effective October 4, 2018, the Company renewed its Line of Credit, which increased the amount of funds available for borrowing from $2,500,000 to $3,000,000. The interest rate was reduced from LIBOR plus 2.50% to LIBOR plus 1.75%. As of September 30, 2019, the interest rate was 3.77% and the Company did not owe any amounts on the Line of Credit.

The Company subsequently renewed its Line of Credit, effective October 3, 2019. The renewal increased the term to two years, with all other provisions remaining the same.

ITEM 2. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS.

The discussion of the financial condition and results of operations of the Company set forth below should be read in conjunction with the consolidated financial statements and related notes thereto included elsewhere in this Form10-Q. This Form10-Q contains forward-looking statements that involve risks and uncertainties. The statements contained in this Form10-Q that are not purely historical are forward-looking statements within the meaning of Section 27a of the Securities Act and Section 21e of the Exchange Act. When used in this Form10-Q, or in the documents incorporated by reference into this Form10-Q, the words “anticipate,” “believe,” “estimate,” “intend” and “expect” and similar expressions are intended to identify such forward-looking statements. Such forward-looking statements include, without limitation, the statements regarding the Company’s strategy, future sales, future expenses, future liquidity and capital resources. All forward-looking statements in this Form10-Q are based upon information available to the Company on the date of this Form10-Q, and the Company assumes no obligation to update any such forward-looking statements. The Company’s actual results could differ materially from those discussed in this Form10-Q. Factors that could cause or contribute to such differences (“Cautionary Statements”) include, but are not limited to, those discussed in Item 1. Business — “Risk Factors” and elsewhere in the Company’s Annual Report on Form10-K for the year ended December 31, 2018, which are incorporated by reference into this Form 10-Q. All subsequent written and oral forward-looking statements attributable to the Company, or persons acting on the Company’s behalf, are expressly qualified in their entirety by the Cautionary Statements.

Overview

Issuer Direct Corporation (Issuer Direct Corporation and its subsidiaries are hereinafter collectively referred to as “Issuer Direct”, the “Company”, “We” or “Our” unless otherwise noted). Our corporate offices are located at One Glenwood Ave., Suite 1001, Raleigh, North Carolina, 27603.

We announce material financial information to our investors using our investor relations website, Securities and Exchange Commission ("SEC") filings, investor events, news and earnings releases, public conference calls, webcasts and social media. We use these channels to communicate with our investors and the public about our company, our products and services and other related matters. It is possible that information we post on some of these channels could be deemed to be material information. Therefore, we encourage investors, the media and others interested in our company to review the information we post to all of our channels, including our social media accounts.

Issuer Direct® is a premier provider of communications and compliance technology solutions that are designed to help organizations tell their stories globally. Issuer Direct's principal platform, Platform id.™, empowers users by thoughtfully integrating the most relevant tools, technologies and products, thus eliminating the complexity associated with producing and distributing their business communications and financial information.

We work with a diverse customer base, which includes not only corporate issuers and private companies, but also investment banks, professional firms, such as investor relations and public relations firms, as well as the accounting and legal communities. We also sell products and services to others in the financial services industry, including brokerage firms and mutual funds. Our customers and their service providers utilize Platform id. and related services from document creation all the way to dissemination to regulatory bodies, platforms and shareholders. Private companies primarily use our news distribution and webcasting products and services to disseminate their message globally. Platform id.’s intelligent subscription platform guides thousands of customers through the process of communicating their message to a large audience.

We also work with several select stock exchanges by making available certain parts of our platform under agreements to integrate our offerings within their products. We believe such partnerships will yield increased exposure to a targeted customer base that could impact our revenue and overall brand in the market.

In order to provide a good representation of our business and reflect our platform first engagement strategy, we report revenue in two revenue streams: (i) Platform and Technology and (ii) Services. Set forth below is an infographic depicting the modules included in Platform id. and the services we provide:

Platform and Technology

As our transition to a cloud-based subscription business continues to mature, we expect the Platform and Technology portion of our business to continue to increase over the next several years, both in terms of overall revenue and as compared to the Services portion of our business. Platform and Technology revenue grew to 65% of total revenue during the first nine months of 2019, compared to 60%, 56% and approximately 44% of our revenue for the years ending December 31, 2018, 2017 and 2016, respectively. Our ACCESSWIRE® news distribution offering represented a majority of the year over year growth in our Platform and Technology revenue for fiscal years 2017 and 2018, however, during the three and nine months ended September 30, 2019, this growth was led by the acquisition of the VisualWebcaster Platform (“VWP”) in our webcasting business as well as increased subscriptions of Platform id. as a result of our focus on a platform first engagement strategy and converting customers which historically relied on us for services work to utilizing Platform id.

We plan to continue to invest in both our current Platform id. offerings as well as additional offerings that we plan to incorporate into our Platform. These new offerings will further help establish our ecosystem and strategy of bringing the issuer and investor closer together. One of these opportunities is helping public issuers better understand the shareholder composition of their company, which we believe is an area that is underserved by the market today.

Platform id.

Platform id. is our primary cloud-based subscription platform that efficiently and effectively helps our customers manage their events when seeking to distribute their messaging to key constituents, investors, markets and regulatory systems around the globe. Currently, Platform id. consists of several related but distinct shareholder communications and compliance modules. Certain of these capabilities were historically part of our disclosure management and shareholder communications offerings, but are now included in our fully integrated platform.

Within most of our target markets, customers require several individual services and/or software providers to meet their investor relations, communications and compliance needs. We believe Platform id. can address all of these needs in a single, secure, cloud-based platform - one that offers a customer control, increases efficiencies, demonstrates clear value and, most importantly, delivers consistent and compliant messaging from one centralized platform.

Communications Modules

ACCESSWIRE

Our press release offering, which is marketed under the brand, ACCESSWIRE, is a cost-effective, Regulation Fair Disclosure (“FD”) news dissemination and media outreach service. The ACCESSWIRE product offering focuses on press release distribution for both private and publicly held companies globally. We believe ACCESSWIRE is becoming a competitive alternative to the traditional newswires because we have been able to integrate customer editing features and improve our targeting and growing analytics reporting systems. We believe this strategy will enable us to add new customers for 2019 and beyond. We have also been able to maintain flexible pricing by offering our customers the option to pay per release or enter into longer-term, flat-fee subscriptions. Currently, ACCESSWIRE is available within Platform id. as part of a subscription, or as a stand-alone module.

On July 3, 2018, we completed the acquisition of Filing Services Canada Inc. (“FSCwire”), which not only increased our customer base, but more importantly increased our global footprint, distribution capabilities and editorial team of our press release business. During the latter part of 2018, we completed the integration of FSCwire and rebranded it as ACCESSWIRE Canada, and are now focused on offering those customers the full suite of products included in Platform id.

ACCESSWIRE is dependent upon several key partners for news distribution, some of which are also partners that we rely on for other investor outreach offerings. During the second quarter of 2019, one of our key partners made an industry-wide decision to no longer accept investor commentary content. A significant portion of our historical ACCESSWIRE revenue was generated from this type of content, as further discussed in the Results of Operations below. As part of our efforts to expand our customer base during the second half of 2018, we began to market ACCESSWIRE more heavily towards public and private company news issuers, which we believe will mitigate the impact of the loss of the investment commentary content long-term. Absent of the investment commentary business, our ACCESSWIRE news business grew 67% during the third quarter of 2019 compared to the same period of the prior year. Further disruption in any of our partnerships could have a materially adverse impact on our business.

Professional Conference Organizer (PCO) Module

At the end of 2018, we released a new module to Platform id., centered around the professional conference organizer (“PCO”). This subscription is being licensed to investor conference organizers, which together we believe hold an estimated 1,000 plus events a year. This cloud-based product is integrated within Platform id. and enhances our communications module subscription offerings of newswire, newsrooms, webcasting and shareholder targeting.

This cloud-based platform, which is now available as a mobile app, offers organizers, issuers and investors the ability to register, request and approve 1x1 meetings, manage schedules, perform event promotion and sponsorship, print attendee badges and manage lodging. By combining this module with the other components of Platform id. (particularly webcasting and newswire), we believe it gives us a unique offering for PCOs that is not available elsewhere in the market.

We believe ntering this business expands our current Platform and Technology revenue base, and as an adjacency, should assist in making Platform id. an ecosystem of choice for investment banks, issuers and investors.

Investor Network

Over the past two years, we have been focused on refining the model of digital distribution of our customers’ message to the investment community and beyond. This has been accomplished by integrating our shareholder outreach module, Investor Network, into and with Platform id. Most of the customers subscribing to this module today are historical PrecisionIR (“PIR”) – Annual Report Service (“ARS”) users, as well as new customers purchasing the entire Platform id. subscription. We have migrated some of the customers from the traditional ARS business into this new digital subscription business. However, there can be no assurances these customers will continue using this digital platform in the long term if market conditions or shareholder interest is not present.

Webcasting

The earnings event industry is a highly competitive space with the majority of the business being driven from practitioners in investor relations and communications firms. We estimate there are over 5,000 companies in North America conducting earnings events each quarter that include teleconference, webcast or both as part of their events. Platform id. also incorporates other elements of the earnings event, including earnings date/call announcement, earnings press release and SEC Form 8-K filings. There are a handful of our competitors that can offer this integrated full service solution today. However, we believe our real-time event setup and integrated approach offers a more effective way to manage the process as well as attract an audience of investors.

We have also attempted to differentiate our offering by investing time and financial resources developing and integrating systems and processes within Platform id. and creating an application programming interface (“API”). This API allows customers, such as financial content sites and investment banks, to query an industry or a single company’s current and past earnings calls and present those webcasts on their platforms. Initially, this has been broadly distributed via our Investor Network platform, with expectations that customers will license this dataset for their platforms in the future. We believe this offering will further increase our brand awareness. Additionally, as a commitment to broadening the reach of our webcast platform, all events are broadcast live within our shareholder outreach module, which helps drive new audiences and give companies the ability to view their analytics and engagement of each event. We believe these analytics, which will be a component of our Insight and Analytics module, will increase the demand for our webcasting platform among the corporate issuer community.

On January 3, 2019, we acquired the VWP from Onstream Media Corporation. VWP is a leading cloud-based webcast, webinar and training platform that delivers live and on-demand streaming of events to audiences of all sizes. VWP allows customers to create, produce and deliver events, which we believe will integrate well into Platform id. We believe by acquiring VWP we have significantly strengthened our webcasting product and Platform id. offering as well as acquired over 120 customers, ranging from small private companies to Fortune 500 companies. The VWP technology enables us the ability to host thousands of additional webcasts each year, expanding and diversifying our webcast business from our historical earnings based events to include corporate meetings, training sessions and town hall type events. As we expand our platform, it is vital for us to have solutions that service both our core public companies but also a growing segment of private customers.

Investor Relations Content

Our investor relations content network is another component of Platform id., which is used to create the investor relations’ tab of a public company’s website. This investor relations content network is a robust series of data feeds including news feeds, stock feeds, fundamentals, regulatory filings, corporate governance and many other components which are aggregated from a majority of the major exchanges and news distribution outlets around the world. Customers can subscribe to one or more of these data feeds or as a component of a fully designed and hosted website for pre-IPO companies, reporting companies and partners seeking to display our content on their corporate sites. The clear benefit to our investor relations module is its integration into all of Platform id. modules. As such, companies can produce content for public distribution and it is automatically linked to their corporate website, distributed to targeted groups and placed into our data feed partners.

Compliance Modules

Platform id.’s disclosure reporting module is a document conversion, editing and filing offering which is designed for reporting companies and professionals seeking to insource the document drafting, editing and filing processes to the SEC’s EDGAR system and SEDAR (the Canadian equivalent of EDGAR). This module is available in both a secure public cloud within our Platform id. subscription as well as in a private cloud option for corporations, mutual funds and the legal community looking to further enhance their internal document process. As this module has begun to be adopted by our customers, we have seen a negative impact on our legacy disclosure conversion services business. However, the margins associated with our Platform and Technology business compared to our Services business are higher and align with our long-term strategy, and as such, we believe this module will have a positive impact on our compliance business going forward.

Toward the end of 2017, we completed upgrades to our disclosure reporting product to include tagging functionality that meets newly mandated SEC requirements. On June 28, 2018, the SEC voted to adopt rules mandating the use of Inline XBRL (Inline Extensible Business Reporting Language or “iXBRL”) for the submission of financial statement information to the SEC. The new requirements for iXBRL will have a three-year phase in beginning for large accelerated filers that use U.S. GAAP to be compliant for fiscal periods ending on or after June 15, 2019, for accelerated filers to begin reporting for fiscal periods ending on or after June 15, 2020 and for all other filers to begin reporting for fiscal periods ending on or after June 15, 2021. These upgrades also include meeting new SEC mandates for foreign filers that compile financial statements using International Financial Reporting Standards (“IFRS”) to be able to utilize our cloud-based platform. Beginning in 2018, foreign filers with fiscal year’s ending on or after December 15, 2017, are now required to report their financial statements in XBRL with the SEC. Platform id. has adopted the new IFRS taxonomy into and with its new disclosure upgrade for iXBRL to ensure our customers are able to meet these new mandates.

Our whistleblower module is an add-on product within Platform id. This system delivers secure notifications and basic incident workflow management processes that align with a company’s corporate governance whistleblower policy. As a supported and subsidized bundle product of the New York Stock Exchange (“NYSE”) offerings, we hope we will gain relationships with new IPO customers and other larger cap customers listed on the NYSE.

A valued subscription add-on in our Platform id. offering is the ability for our customers to gain access to real-time information about their shareholders, stock ledgers and reports and to issue new shares from our cloud-based stock transfer module. Managing the capitalization table of a public company or pre-IPO company is a cornerstone of corporate governance and transparency, and as such companies and community banks have chosen us to assist with their stock transfer needs, including bond offerings and dividend management. This is an industry which has experienced declining overall revenues as it was affected by the replacement of paper certificates with digital certificates. However, we have been focused on selling subscriptions of the stock transfer component of our platform, allowing customers to gain access to our cloud-based system in order to move shares or query shareholders, which has resulted in a more efficient process for both our customers and us.

Our proxy module is marketed as a fully integrated, real-time voting platform for our customers and their shareholders of record. This module is utilized for every annual meeting or special meeting we manage for our customer base and offers both full-set mailing and notice of internet availability options.

Services

As we focus on expanding our cloud-based subscription business, we expect to see decreases in the overall revenues associated with our Services business, absent additional acquisitions which may occur in the future. Typically, Services revenues relate to activities where substantial resources are required to perform the work for our customers and/or hard goods are utilized as part of the engagement. To date, most of our Services have been related to converting and editing SEC documents and XBRL tagging, which has been our core disclosure business over the last 13 years. Services also include telecommunications services and print, fulfillment and delivery of stock certificates, proxy materials or annual reports depending on each customer’s engagement. Services are not required, but are optional for customers that utilize our Platform id.

Our investor outreach and engagement offering, formerly known as ARS, was acquired from PIR in 2013. The ARS business has existed for over 20 years primarily as a physical hard copy delivery service of annual reports and prospectuses. We continue to operate a portion of this legacy system for customers who opt to take advantage of physical delivery of material. Additionally, we continue to attempt to migrate the install base over to subscriptions of our digital outreach engagement module within Platform id. We believe we will continue to see further attrition of both customers and revenues in this category as we focus our efforts on our Platform and Technology business.

Results of Operations

Comparison of results of operations for the three and nine months ended September 30, 2019 and 2018:

	Three months ended		Nine months ended
	September 30,		September 30,
Revenue Streams	2019	2018	2019	2018

Platform and Technology
Revenue	$2,712	$2,085	$8,038	$6,363
Gross margin	$2,014	$1,605	$5,960	$5,037
Gross margin %	74%	77%	74%	79%

Services
Revenue	$1,307	$1,170	$4,298	$4,221
Gross margin	$783	$669	$2,602	$2,515
Gross margin %	60%	57%	61%	60%

Total
Revenue	$4,019	$3,255	$12,336	$10,584
Gross margin	$2,797	$2,274	$8,562	$7,552
Gross margin %	70%	70%	69%	71%

Revenues

Total revenue increased by $764,000, or 23%, to $4,019,000 during the three-month period ended September 30, 2019, as compared to $3,255,000 during the same period of 2018. Total revenue increased by $1,752,000, or 17%, to $12,336,000 during the nine-month period ended September 30, 2019, compared to $10,584,000 during the same period of 2018. A majority of the increase in revenue is related to revenue from customers obtained from our acquisition of VWP, which totaled $494,000 and $1,477,000, for the three and nine months ended September 30, 2019, respectively. Additional revenue of approximately $285,000 from our acquisition of FSCwire in July 2018 also contributed to the increase in revenue for the nine months ended September 30, 2019. A portion of the revenue from these acquisitions is included in both the Platform and Technology and Services revenue streams.

Platform and Technology revenue increased $627,000, or 30%, and $1,675,000, or 26%, during the three and nine-month periods ended September 30, 2019, respectively, as compared to the same periods of 2018. A majority of the increase is due to the acquisitions of VWP and FSCwire, which accounted for a combined $359,000 and $1,336,000 of the increase in Platform and Technology revenue during the three and nine months ended September 30, 2019, respectively. Additionally, we generated increased revenue from additional subscriptions of Platform id., as well as, increased ACCESSWIRE revenue, despite being negatively impacted by the industry-wide loss of the investment commentary business. The investment commentary business accounted for approximately $0 and $403,000 of revenue during the three and nine months ended September 30, 2019, respectively, compared to $356,000 and $1,219,000 during the same periods of 2018. Other than the impact of the investment commentary business and acquisition of FSCwire, ACCESSWIRE revenue increased 67% and 39% during the three and nine months ended September 30, 2019, respectively, compared to the same periods of the prior year. These increases were offset by a decline in revenue from our shareholder outreach offering due to customer attrition as revenue of this offering is typically tied-in with contracts of our annual report distribution services. Platform and Technology revenue increased to 67% and 65% of total revenue during the three and nine months ended September 30, 2019, respectively, as compared to 64% and 60% during the same periods of the prior year.

Services revenue increased $137,000, or 12%, and $77,000, or 2%, during the three and nine-month periods ended September 30, 2019, respectively, as compared to the same periods of 2018. We generated increased Services revenue from the acquisitions of VWP and FSCwire, which accounted for a combined $135,000 and $434,000 increase in Services revenue during the three and nine months ended September 30, 2019, respectively. These increases were partially offset by a decline in revenue from our ARS services due to continued decline as a result of continued customer attrition as customers elect to leave the service or transition to digital fulfillment. For the nine months ended September 30, 2019, we also experienced a decline in revenue from our transfer agent services due to a decline in corporate transactions, directives or actions. The timing of these corporate directives and actions are difficult to predict as they are controlled by our customers and the conditions of the market, and therefore fluctuate from quarter to quarter.

No customers accounted for more than 10% of the revenues during the three and nine-month periods ended September 30, 2019 or 2018.

Revenue Backlog

At September 30, 2019, our deferred revenue balance was $1,566,000, which we expect to recognize over the next twelve months, compared to $1,249,000 at December 31, 2018. Deferred revenue primarily consists of advance billings for subscriptions of our news distribution and cloud-based products, as well as, annual contracts for legacy ARS services. The increase is primarily due to an increase in subscriptions of Platform id. During the nine months ended September 30, 2019, we entered into new contracts with 114 net, new or existing customers with annualized contract value of $748,000. As of September 30, 2019, our total number of subscriptions of Platform id. was 219, with a total annual contract value of $1,873,000.

Cost of Revenues and Gross Margin

Platform and Technology cost of revenues consists primarily of direct labor costs, newswire distribution costs, third party licensing and amortization of capitalized software costs related to platforms licensed to customers. Services costs of revenue consists primarily of direct labor costs, warehousing, logistics, print production materials, postage, and outside services directly related to the delivery of services to our customers. Cost of revenues increased by $241,000, or 25%, and $742,000, or 24% during the three and nine-month periods ended September 30, 2019, respectively, as compared to the same periods of 2018. Overall gross margin increased $523,000, or 23%, and $1,010,000, or 13%, during the three and nine-month periods ended September 30, 2019, respectively, as compared to the same periods of the prior year. Gross margin percentage remained at 70% for both the three month periods ended September 30, 2019 and 2018, however, decreased to 69% for the nine months ended September 30, 2019 from 71% during the same period of 2018.

Gross margin percentage from Platform and Technology revenue was 74% during the three and nine-month periods ended September 30, 2019, as compared to 77% and 79% during the same periods of 2018. The decrease in gross margin percentage is primarily attributable to the addition of revenue and costs associated with the acquisition of VWP as well as increased costs associated with our newswire business.

Gross margins from our Services revenue increased to 60% and 61% during the three and nine-month periods ended September 30, 2019, respectively, as compared to 57% and 60% during the same periods of 2018. The increase is due in part to lower print and fulfillment costs and headcount among our operations department.

Operating Expenses

General and Administrative Expense

General and administrative expenses consist primarily of salaries, stock-based compensation, insurance, fees for professional services, general corporate expenses (including bad debt expense) and facility and equipment expenses. General and administrative expenses increased $285,000, or 30%, and $1,016,000 or 35%, during the three and nine-month periods ended September 30, 2019, respectively, as compared the same periods of 2018. For the three months ended September 30, 2019, the increase is primarily attributable to costs associated with the acquisition of VWP, an increase in corporate headcount, an increase in bad debt expense as well costs associated with moving our corporate headquarters, partially offset by a decrease in stock compensation expense. For the nine-months ended September 30, 2019, the increase is primarily related to an increase in our bad debt provision of $550,000, a majority of which related to additional reserve for accounts receivable balances related to two significant investment commentary newswire customers, which are fully reserved. Also contributing to the increase in general and administrative expenses for the nine months ended September 30, 2019, are additional expenses associated with our recent acquisitions, including additional one-time acquisition-related expenses, which were $112,000 during the nine-month period ended September 30, 2019 compared to $48,000 during the same period of the prior year, as well as an increase in corporate headcount, partially offset by a decrease in stock compensation.

As a percentage of revenue, general and administrative expenses were 31% and 32% for three and nine-month periods ended September 30, 2019, respectively, an increase from 29% and 27% for the same periods of 2018.

Sales and Marketing Expenses

Sales and marketing expenses consist primarily of salaries, stock-based compensation, sales commissions, advertising expenses, tradeshow expenses and other marketing expenses. Sales and marketing expenses for the three and nine-month periods ended September 30, 2019, increased $148,000, or 20%, and $294,000, or 13%, respectively, compared to the same periods of 2018. This increase is directly related to our investment in our sales and marketing initiatives with an increase in headcount and digital marketing.

As a percentage of revenue, sales and marketing expense were 22% for both the three months ended September 30, 2019 and 2018, and 21% during the nine months ended September 30, 2019 and 2018.

Product Development Expenses

Product Development expenses consist primarily of salaries, stock-based compensation, bonuses and licenses to develop new products and technology to complement and/or enhance Platform id. Product development expenses decreased $45,000, or 14% during the three months ended September 30, 2019 compared to the same period of the prior year due to lower headcount during the quarter. For the nine months ended September 30, 2019, product development expenses increased $52,000, or 6%, compared to the same periods in 2018. The increase is due to an increase in employee-related and consulting expenses associated with the development of our cloud-based products.

As a percentage of revenue, product development expenses were 7% and 8% for the three and nine-month periods ended September 30, 2019, respectively, compared to 10% and 9% for the same periods of 2018.

Depreciation and Amortization

Depreciation and amortization expenses increased $74,000, or 48%, and $220,000, or 50%, during the three and nine-month periods ended September 30, 2019, respectively, as compared to the same periods of 2018. The increase is due to amortization of intangible assets acquired in both the VWP and FSCwire acquisitions.

Interest income (expense), net

Interest income (expense), net, represents interest income on deposit and money market accounts, partially offset by the non-cash interest associated with the present value of the remaining anniversary payments of the Interwest acquisition.

Income tax (benefit) expense

Net Income

Net income for the three and nine-month periods ended September 30, 2019 was $200,000 and $617,000, respectively, compared to $86,000 and $772,000 for the same periods of 2018.

Although we achieved increases in revenue and gross margin, these increases were offset by higher operating expenses due to an increase in bad debt expense and investments made to position ourselves for growth by increasing headcount, incurring costs related to acquisitions as well as continuing to invest in our cloud-based products. Depreciation and amortization expense increased as well, due to amortization associated with acquired intangible assets. The increase in operating expense was partially offset by an increase in interest income on deposit and money market accounts.

Liquidity and Capital Resources

As of September 30, 2019, we had $15,807,000 in cash and cash equivalents and $2,054,000 in net accounts receivable. Current liabilities at September 30, 2019, totaled $2,958,000 including our accounts payable, deferred revenue, accrued payroll liabilities, income taxes payable, current portion of remaining payments for Interwest, lease liabilities and other accrued expenses. At September 30, 2019, our current assets exceeded our current liabilities by $15,213,000.

The Company subsequently renewed its Line of Credit, effective October 3, 2019. The renewal increased the term to two years, with all other provisions remaining the same.

2019 Outlook

The following statements and certain statements made elsewhere in this document are based upon current expectations. These statements are forward looking and are subject to factors that could cause actual results to differ materially from those suggested here, including, without limitation, demand for and acceptance of our services, new developments, competition and general economic or market conditions, particularly in the domestic and international capital markets. Refer also to the Cautionary Statement Concerning Forward Looking Statements included in this report.

Overall, the demand for our platforms continues to be stable in the majority of the segments we serve. In a portion of our business, we will continue to see demand shift from traditional printed and service-based engagements to a cloud-based subscription model, as well as digital distribution offerings. We believe we are positioned well in this space to be both competitive and agile to deliver these solutions to the market. As we have seen over the last several quarters, the transition to digital platforms has had a negative effect on our revenue in some areas and this is a trend we expect will continue over the next few quarters.

One of our competitive strengths is that we have embraced cloud computing early on in our strategy. The transition to a platform subscription model has been and will continue to be key for our long-term sustainable growth.

We will continue to focus on the following key strategic initiatives during the remainder of 2019:

●

Expand our Platform and Technology business development and sales team,

●

Continue to grow through acquisitions in areas of strategic focus,

●

Expand customer base,

●

Continue to migrate acquired businesses to our current platform,

●

Continue to expand our newswire distribution,

●

Invest in technology advancements and upgrades,

●

Continue development of our Insight and Analytics module,

●

Generate profitable sustainable growth,

●

Generate cash flows from operations.

We believe there is significant demand for our products among the middle, small and micro-cap markets globally, as they seek to find better platforms and tools to disseminate and communicate their respective messages. We believe we have the product sets, platforms and capacity to meet their requirements.

We have invested and will continue to invest in our product sets, platforms and intellectual property development via internal development and acquisitions. These developments are key to our overall offerings in the market and necessary to keep our competitive advantages and sustain the next round of growth that management believes it can achieve. If we are successful in this development effort, we believe we can achieve increases in revenues per user as we move through 2019 and beyond.

Off-Balance Sheet Arrangements

We have no off-balance sheet arrangements that have or are reasonably likely to have a current or future effect on our financial condition, changes in financial condition, revenues or expenses, results of operations, liquidity, capital expenditures or capital resources that is material to stockholders.

ITEM 3. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK.

Not applicable

ITEM 4. CONTROLS AND PROCEDURES.

As of the end of the period covered by this quarterly report on Form10-Q, the Company’s Chief Executive Officer and Chief Financial Officer conducted an evaluation of the Company’s disclosure controls and procedures (as defined in Rules 13a-15 and 15d-15 of the Securities Exchange Act of 1934). Based upon this evaluation, the Company’s Chief Executive Officer and Chief Financial Officer concluded that the Company’s disclosure controls and procedures are effective and have not changed since its most recent annual report.

Changes in Internal Control over Financial Reporting

We regularly review our system of internal control over financial reporting to ensure we maintain an effective internal control environment. There were no changes in our internal control over financial reporting that occurred during the period covered by this Quarterly Report on Form 10-Q that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

PART II – OTHER INFORMATION

ITEM 1. LEGAL PROCEEDINGS.

From time to time, we may be involved in litigation that arises through the normal course of business. As of the date of this filing, we are neither a party to any litigation nor are we aware of any such threatened or pending litigation that might result in a material adverse effect to our business.

ITEM 1A. RISK FACTORS.

There have been no material changes to our risk factors as previously disclosed in our most recent Form 10-K filing.

ITEM 2. UNREGISTERED SALES OF EQUITY SECURITIES AND USE OF PROCEEDS.

Shares Repurchased
Period	Total Number of Shares Repurchased	Average Price Paid Per Share	Total Number of Shares Purchased as Part of Publicly Announced Program	Maximum Dollar Value of Shares that May Yet Be Purchased Under the Program
August 7 -31, 2019	22,150	$9.34	22,150	$792
September 1-30, 2019	2,830	$10.00	2,830	$764
Total	24,980	$9.41	24,980	$764

ITEM 3. DEFAULTS UPON SENIOR SECURITIES.

None.

ITEM 4. MINE SAFETY DISCLOSURE.

Not applicable.

ITEM 5. OTHER INFORMATION.

None.

ITEM 6. EXHIBITS.

(a) Exhibits.

Exhibit
Number		Description
31.1		Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.*
31.2		Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.*
32.1		Certification of Chief Executive Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.*
32.2		Certification of Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.*

101.INS		XBRL Instance Document.**
101.SCH		XBRL Taxonomy Extension Schema Document.**
101.CAL		XBRL Taxonomy Calculation Linkbase Document.**
101.LAB		XBRL Taxonomy Label Linkbase Document.**
101.PRE		XBRL Taxonomy Presentation Linkbase Document.**
101.DEF		XBRL Taxonomy Extension Definition Linkbase Document. **

_______________________________

*	filed or furnished herewith
**	submitted electronically herewith

SIGNATURES

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

Date: October 31, 2019

	ISSUER DIRECT CORPORATION

	By:	/s/ Brian R. Balbirnie
		Brian R. Balbirnie
		Chief Executive Officer


	By:	/s/ Steven Knerr
		Steven Knerr
		Chief Financial Officer

Note 4. Equity (Details Narrative) $ / shares in Units, $ in Thousands	3 Months Ended	9 Months Ended
	Sep. 30, 2019 USD ($) shares	Sep. 30, 2019 USD ($) $ / shares shares
Restricted stock units granted	0	46,000
Restricted stock units granted, intrinsic value \| $ / shares		$ 11.57
Restricted stock units vested		33,000
Restricted stock units vested, intrinsic value \| $ / shares		$ 8.62
Shares repurchased	24,980	24,980
Aggregate cost, shares repurchased \| $	$ 236,000	$ 236,000
2014 Plan
Shares available for grant	23,500	23,500
Unrecognized compensation expense, options \| $	$ 115,000	$ 115,000
Unrecognized compensation expense, restricted stock units \| $	$ 370,000	$ 370,000

Note 6. Leases (Details Narrative) $ in Thousands	Sep. 30, 2019 USD ($)
Leases [Abstract]
ROU asset	$ 102
Lease liability	108
Lease liability, current	57
Lease liability, noncurrent	$ 51
Weighted-average remaining non-cancelable lease term	1 year 2 months 12 days
Weighted-average discount rate	4.25%

Note 5. Income Taxes	9 Months Ended
Note 5. Income Taxes	Sep. 30, 2019
Income Tax Disclosure [Abstract]
Income Taxes	We recognized income tax expense of $59,000 and $105,000 for the three and nine-month periods ended September 30, 2019, compared to $32,000 and $246,000 during the same periods of 2018, respectively. At the end of each interim period, we estimate the effective tax rate we expect to be applicable for the full fiscal year and this rate is applied to our results for the year-to-date period, and then adjusted for any discrete period items. For the nine-month period ended September 30, 2019, the variance between the Company’s effective tax rate and the U.S. statutory rate of 21% is primarily attributable to stock-based compensation tax benefit of $24,000, as well as, a return to provision adjustment and tax credits offset by state income taxes. For the three and nine-month periods ended September 30, 2018, the variance between the Company’s effective tax rate and the U.S. statutory rate of 21% is primarily attributable to state income taxes, offset by excess stock-based compensation tax benefits and tax credits.

Note 2. Summary of Significant Accounting Policies (Details Narrative) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2019	Sep. 30, 2018	Sep. 30, 2019	Sep. 30, 2018	Dec. 31, 2018
Deferred revenue	$ 1,566		$ 1,566		$ 1,249
Accounts receivable related to contracts with customers	2,054		2,054		1,593
Capitalized costs to obtain contracts	$ 20		$ 20		$ 18
Client Relationships \| Minimum
Intangible asset estimated useful lives			7 years
Client Relationships \| Maximum
Intangible asset estimated useful lives			10 years
Customer Lists
Intangible asset estimated useful lives			3 years
Distribution Partner Relationships
Intangible asset estimated useful lives			10 years
Non-compete Agreements
Intangible asset estimated useful lives			5 years
Software and Technology \| Minimum
Intangible asset estimated useful lives			3 years
Software and Technology \| Maximum
Intangible asset estimated useful lives			6 years
Stock Options and Restricted Stock Units
Antidilutive securities excluded from computation of earnings per share	93,000	32,000	93,000	32,000
Revenue recognized that was included in the deferred revenue			$ 873,000	$ 826,000

Note 3. Recent Acquisitions (Details 3) - VisualWebcaster Platform - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended	9 Months Ended
	Sep. 30, 2018	Sep. 30, 2018
Revenues	$ 3,913	$ 12,437
Net income	$ 136	$ 899
Basic earnings per share	$ .04	$ .28
Diluted earnings per share	$ .04	$ .27

Consolidated Balance Sheets - USD ($) $ in Thousands	Sep. 30, 2019	Dec. 31, 2018
Current assets:
Cash and cash equivalents	$ 15,807	$ 17,222
Accounts receivable (net of allowance for doubtful accounts of $671 and $534, respectively)	2,054	1,593
Income tax receivable	88	90
Other current assets	222	89
Total current assets	18,171	18,994
Capitalized software (net of accumulated amortization of $1,926 and $1,310, respectively)	1,361	1,957
Fixed assets (net of accumulated depreciation of $500 and $452, respectively)	329	132
Other long-term assets	193	35
Goodwill	6,051	5,032
Intangible assets (net of accumulated amortization of $4,793 and $4,219, respectively)	3,984	2,802
Total assets	30,089	28,952
Current liabilities:
Accounts payable	397	371
Accrued expenses	648	577
Current portion of note payable	320	320
Income taxes payable	27	83
Deferred revenue	1,566	1,249
Total current liabilities	2,958	2,600
Note payable - long-term (net of discount of $26 and $45, respectively)	294	276
Deferred income tax liability	367	413
Other long-term liabilities	51	0
Total liabilities	3,670	3,289
Commitments and contingencies
Stockholders' equity:
Preferred stock, $0.001 par value, 1,000,000 shares authorized, no shares issued and outstanding as of September 30, 2019 and December 31, 2018, respectively.	0	0
Common stock $0.001 par value, 20,000,000 shares authorized, 3,837,588 and 3,829,572 shares issued and outstanding as of September 30, 2019 and December 31, 2018, respectively.	4	4
Additional paid-in capital	22,684	22,525
Other accumulated comprehensive loss	(37)	(17)
Retained earnings	3,768	3,151
Total stockholders' equity	26,419	25,663
Total liabilities and stockholders' equity	$ 30,089	$ 28,952

Consolidated Statements of Stockholders' Equity (Unaudited) - USD ($) $ in Thousands	Common Stock	Additional Paid-In Capital	Other Accumulated Comprehensive Income (Loss)	Retained Earnings	Total
Beginning balance, shares at Dec. 31, 2017	3,014,494
Beginning balance, amount at Dec. 31, 2017	$ 3	$ 10,400	$ 34	$ 2,774	$ 13,211
Stock-based compensation expense		142			142
Exercise of stock awards, net of tax, shares	47,626
Exercise of stock awards, net of tax, amount	$ 0	161			161
Foreign currency translation			43		43
Dividends				(152)	(152)
Net income				320	320
Ending balance, shares at Mar. 31, 2018	3,062,120
Ending balance, amount at Mar. 31, 2018	$ 3	10,703	77	2,942	13,725
Beginning balance, shares at Dec. 31, 2017	3,014,494
Beginning balance, amount at Dec. 31, 2017	$ 3	10,400	34	2,774	13,211
Foreign currency translation					(43)
Net income					772
Ending balance, shares at Sep. 30, 2018	4,044,690
Ending balance, amount at Sep. 30, 2018	$ 4	25,023	(9)	3,086	28,104
Beginning balance, shares at Mar. 31, 2018	3,062,120
Beginning balance, amount at Mar. 31, 2018	$ 3	10,703	77	2,942	13,725
Stock-based compensation expense		144			144
Exercise of stock awards, net of tax, shares	41,250
Exercise of stock awards, net of tax, amount	$ 0	549			549
Foreign currency translation			(76)		(76)
Dividends				(153)	(153)
Net income				366	366
Ending balance, shares at Jun. 30, 2018	3,103,370
Ending balance, amount at Jun. 30, 2018	$ 3	11,396	1	3,155	14,555
Stock-based compensation expense		204			204
Shares issued upon acquisition of FSCwire, shares	3,402
Shares issued upon acquisition of FSCwire, amount	$ 0	62			62
Secondary stock offering, shares	927,418
Secondary stock offering, amount	$ 1	13,323			13,323
Exercise of stock awards, net of tax, shares	10,500
Exercise of stock awards, net of tax, amount	$ 0	39			39
Foreign currency translation			(10)		(10)
Dividends				(155)	(155)
Net income				86	86
Ending balance, shares at Sep. 30, 2018	4,044,690
Ending balance, amount at Sep. 30, 2018	$ 4	25,023	(9)	3,086	28,104
Beginning balance, shares at Dec. 31, 2018	3,829,572
Beginning balance, amount at Dec. 31, 2018	$ 4	22,525	(17)	3,151	25,663
Stock-based compensation expense		137			137
Exercise of stock awards, net of tax, shares	24,996
Exercise of stock awards, net of tax, amount					0
Foreign currency translation			(3)		(3)
Net income				205	205
Ending balance, shares at Mar. 31, 2019	3,854,568
Ending balance, amount at Mar. 31, 2019	$ 4	22,662	(20)	3,356	26,002
Beginning balance, shares at Dec. 31, 2018	3,829,572
Beginning balance, amount at Dec. 31, 2018	$ 4	22,525	(17)	3,151	25,663
Foreign currency translation					(20)
Net income					617
Ending balance, shares at Sep. 30, 2019	3,837,588
Ending balance, amount at Sep. 30, 2019	$ 4	22,684	(37)	3,768	26,419
Beginning balance, shares at Mar. 31, 2019	3,854,568
Beginning balance, amount at Mar. 31, 2019	$ 4	22,662	(20)	3,356	26,002
Stock-based compensation expense		131			131
Exercise of stock awards, net of tax, shares	8,000
Exercise of stock awards, net of tax, amount					0
Foreign currency translation			(10)		(10)
Net income				212	212
Ending balance, shares at Jun. 30, 2019	3,862,568
Ending balance, amount at Jun. 30, 2019	$ 4	22,793	(30)	3,568	26,335
Stock-based compensation expense		127			127
Exercise of stock awards, net of tax, shares	0
Exercise of stock awards, net of tax, amount	$ 0				0
Stock repurchase and retirement, shares	(24,980)
Stock repurchase and retirement, amount	$ 0	(236)			(236)
Foreign currency translation			(7)		(7)
Net income				200	200
Ending balance, shares at Sep. 30, 2019	3,837,588
Ending balance, amount at Sep. 30, 2019	$ 4	$ 22,684	$ (37)	$ 3,768	$ 26,419

Note 4. Equity (Details 1)	9 Months Ended
Note 4. Equity (Details 1)	Sep. 30, 2019 $ / shares shares
Option 1
Exercise price range	$0.01 - $7.00
Number of options outstanding	10,000
Weighted average remaining contractual life (in years)	6 years 1 month 20 days
Weighted average exercise price \| $ / shares	$ 6.80
Number of options exercisable	10,000
Option 2
Exercise price range	$7.01 - $8.00
Number of options outstanding	20,313
Weighted average remaining contractual life (in years)	3 years 11 months 26 days
Weighted average exercise price \| $ / shares	$ 7.76
Number of options exercisable	20,313
Option 3
Exercise price range	$8.01 - $12.00
Number of options outstanding	85,250
Weighted average remaining contractual life (in years)	7 years 5 months 5 days
Weighted average exercise price \| $ / shares	$ 9.98
Number of options exercisable	4,250
Option 4
Exercise price range	$12.01 - $15.00
Number of options outstanding	57,000
Weighted average remaining contractual life (in years)	8 years 7 months 13 days
Weighted average exercise price \| $ / shares	$ 13.09
Number of options exercisable	32,000
Option 5
Exercise price range	$15.01 - $17.40
Number of options outstanding	32,000
Weighted average remaining contractual life (in years)	8 years 8 months 1 day
Weighted average exercise price \| $ / shares	$ 17.40
Number of options exercisable	32,000
Total
Number of options outstanding	127,563
Weighted average remaining contractual life (in years)	7 years 7 months 13 days
Weighted average exercise price \| $ / shares	$ 12.63
Number of options exercisable	98,563

Note 3. Recent Acquisitions (Details) - Filing Services Canada Inc. $ in Thousands	9 Months Ended
	Sep. 30, 2019 USD ($)
Initial payment	$ 1,140
Fair value of restricted common stock issued	62
Total consideration	1,202
Plus: excess of liabilities assumed over assets acquired	224
Total fair value of FSCwire intangible assets and goodwill	$ 1,426

Note 6. Leases (Details 1) $ in Thousands	Sep. 30, 2019 USD ($)
Leases [Abstract]
2019	$ 24
2020	43
2021	45
Total lease payments	112
Present value adjustment	(4)
Lease liability	$ 108

Note 8. Line of Credit (Details Narrative) $ in Thousands	Sep. 30, 2019 USD ($)
Line of Credit Facility [Abstract]
Line of credit, maximum borrowing capacity	$ 3,000,000
Line of credit facility, interest rate at period end	3.77%
Line of credit	$ 0

Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Sep. 30, 2019	Dec. 31, 2018
Statement of Financial Position [Abstract]
Allowance for accounts receivables	$ 671	$ 534
Accumulated amortization - capitalized software	1,926	1,310
Accumulated depreciation - fixed assets	500	452
Accumulated amortization - intangible assets	4,793	4,219
Long-term notes payable discount	$ 26	$ 45
Stockholders' equity:
Preferred stock shares, par value	$ 0.001	$ 0.001
Preferred stock shares, authorized	1,000,000	1,000,000
Preferred stock shares, issued	0	0
Preferred stock shares, outstanding	0	0
Common stock shares, par value	$ 0.001	$ 0.001
Common stock shares, authorized	20,000,000	20,000,000
Common stock shares, issued	3,837,588	3,829,572
Common stock shares, outstanding	3,837,588	3,829,572

Consolidated Statements of Cash Flows (Unaudited) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2019	Sep. 30, 2018
Cash flows from operating activities:
Net income	$ 617	$ 772
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	1,261	1,034
Bad debt expense	700	150
Deferred income taxes	(46)	(15)
Non-cash interest expense (See Note 3)	19	19
Stock-based compensation expense	396	489
Changes in operating assets and liabilities:
Decrease (increase) in accounts receivable	(1,166)	(479)
Decrease (increase) in other assets	(117)	229
Increase (decrease) in accounts payable	26	(197)
Increase (decrease) in accrued expenses and other liabilities	(56)	(281)
Increase (decrease) in deferred revenue	321	432
Net cash provided by operating activities	1,955	2,153
Cash flows from investing activities:
Purchase of VisualWebcaster Platform	(2,788)	0
Purchase of Filing Services Canada, Inc, net of cash received	0	(1,123)
Capitalized software	(20)	(21)
Purchase of fixed assets	(302)	(48)
Net cash used in investing activities	(3,110)	(1,192)
Cash flows from financing activities:
Payment for stock repurchase and retirement	(236)	0
Proceeds from secondary stock offering	0	13,323
Proceeds from exercise of stock options, net of income taxes	0	747
Payment of dividends	0	(460)
Net cash provided by (used in) financing activities	(236)	13,610
Net change in cash	(1,391)	14,571
Cash - beginning	17,222	4,917
Currency translation adjustment	(24)	(44)
Cash - ending	15,807	19,444
Supplemental disclosures:
Cash paid for income taxes	218	46
Non-cash activities:
Right-of-use assets obtained in exchange for lease liabilities	$ 260	$ 0

Note 3. Recent Acquisitions (Details 2) $ in Thousands	Sep. 30, 2019 USD ($)
VisualWebcaster Platform
Intangible assets	$ 2,775
VisualWebcaster Platform \| Goodwill
Intangible assets	1,019
VisualWebcaster Platform \| Customer Relationships
Intangible assets	1,190
VisualWebcaster Platform \| Technology
Intangible assets	497
VisualWebcaster Platform \| Non-compete Agreements
Intangible assets	69
Filing Services Canada Inc.
Intangible assets	1,426
Filing Services Canada Inc. \| Goodwill
Intangible assets	962
Filing Services Canada Inc. \| Customer Relationships
Intangible assets	311
Filing Services Canada Inc. \| Distribution Partner Relationships
Intangible assets	$ 153

Note 7. Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
Note 7. Revenue (Details) - USD ($) $ in Thousands	Sep. 30, 2019	Sep. 30, 2018	Sep. 30, 2019	Sep. 30, 2018
Revenues	$ 4,019	$ 3,255	$ 12,336	$ 10,584
Percentage of revenue from revenue streams	100.00%	100.00%	100.00%	100.00%
Platform and Technology
Revenues	$ 2,712	$ 2,085	$ 8,038	$ 6,363
Percentage of revenue from revenue streams	67.50%	64.10%	65.20%	60.10%
Services
Revenues	$ 1,307	$ 1,170	$ 4,298	$ 4,221
Percentage of revenue from revenue streams	32.50%	35.90%	34.80%	39.90%

Document and Entity Information - shares	9 Months Ended
Document and Entity Information - shares	Sep. 30, 2019	Oct. 31, 2019
Document And Entity Information
Entity Registrant Name	ISSUER DIRECT CORP
Entity Central Index Key	0000843006
Document Type	10-Q
Document Period End Date	Sep. 30, 2019
Amendment Flag	false
Current Fiscal Year End Date	--12-31
Entity Filer Category	Non-accelerated Filer
Entity Emerging Growth Company	false
Entity Small Business	true
Is Entity's Reporting Status Current?	Yes
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		3,798,225
Document Fiscal Period Focus	Q3
Document Fiscal Year Focus	2019

Note 6. Leases (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
Note 6. Leases (Details) - USD ($) $ in Thousands	Sep. 30, 2019	Sep. 30, 2018	Sep. 30, 2019	Sep. 30, 2018
Leases [Abstract]
Operating lease expense	$ 41	$ 29	$ 124	$ 88
Variable lease expense	41	29	120	96
Rent expense	$ 82	$ 58	$ 244	$ 184

Note 7. Revenue (Details 1) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
Note 7. Revenue (Details 1) - USD ($) $ in Thousands	Sep. 30, 2019	Sep. 30, 2018	Sep. 30, 2019	Sep. 30, 2018
Revenues	$ 4,019	$ 3,255	$ 12,336	$ 10,584
North America
Revenues	3,908	3,078	11,928	10,000
Europe
Revenues	$ 111	$ 177	$ 408	$ 584

Note 1. Basis of Presentation	9 Months Ended
Note 1. Basis of Presentation	Sep. 30, 2019
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Basis of Presentation	The unaudited interim consolidated balance sheet as of September 30, 2019 and statements of operations, comprehensive income, stockholders’ equity, and cash flows for the three and nine-month periods ended September 30, 2019 and 2018 included herein, have been prepared in accordance with the instructions for Form 10-Q under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), and Article 10 of Regulation S-X under the Exchange Act. In the opinion of management, they include all normal recurring adjustments necessary for a fair presentation of the financial statements. Results of operations reported for the interim periods are not necessarily indicative of results for the entire year. Certain information and footnote disclosures normally included in financial statements prepared in accordance with accounting principles generally accepted in the United States ("US GAAP") have been condensed or omitted pursuant to such rules and regulations relating to interim financial statements. The interim financial information should be read in conjunction with the 2018 audited financial statements of Issuer Direct Corporation (the “Company”, “We”, or “Our”) filed on Form 10-K.

Note 3. Recent Acquisitions (Details 1) - Filing Services Canada Inc. $ in Thousands	Sep. 30, 2019 USD ($)
Cash	$ 17
Accounts receivable, net	42
Total assets	59
Accounts payable and accrued expenses	35
Deferred revenue	78
Deferred tax liability	170
Total liabilities	283
Excess of liabilities assumed over assets acquired	$ (224)