Customer Loans and Valuation Accounts

12 Months Ended

Dec. 31, 2019

Receivables [Abstract]

Customer Loans and Valuation Accounts

CONSUMER LOANS AND RELATED VALUATION ALLOWANCE

Consumer loans, net are composed of the following (in thousands):

December 31, 2019
Total consumer loans	$	785
Less allowance for doubtful accounts	(34		)
Consumer loans, net	$	751
December 31, 2018
Total consumer loans	$	16,785
Less allowance for doubtful accounts	(883		)
Consumer loans, net	$	15,902

Changes in the allowance for consumer loan credit losses are as follows (in thousands):

	Year Ended December 31,
	2019			2018			2017
Balance at beginning of year	$	883		$	1,815		$	2,251
Provision for credit losses	2,395			9,405			12,762
Charge-offs, net of recoveries from customers	(3,244		)	(10,337		)	(13,198		)
Balance at end of year	$	34		$	883		$	1,815

Under the CSO Program, the Company assists customers in applying for a short-term extension of credit from an Independent Lender and issues the Independent Lender a guarantee for the repayment of the extension of credit. The Company is required to recognize, at the inception of the guarantee, a liability for the estimated fair value of the obligation undertaken by issuing the guarantee. The Company records the estimated fair value of the liability in accrued liabilities. Changes in the liability for credit services losses are as follows (in thousands):

	Year Ended December 31,
	2019			2018			2017
Balance at beginning of year	$	252		$	440		$	582
Provision for credit losses	1,764			8,056			7,057
Amounts paid to Independent Lenders under guarantees, net of recoveries from customers	(1,926		)	(8,244		)	(7,199		)
Balance at end of year	$	90		$	252		$	440