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Organization and significant accounting policies (Tables)
 3 Months Ended
Mar. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Schedule of Concentrations of Credit Risk and Business Risk For each significant customer, revenue as a percentage of total revenue and gross accounts receivable as a percentage of total gross accounts receivable as of the periods presented were as follows:
Accounts ReceivableRevenue
March 31,December 31,Three Months Ended
March 31,
2024202320242023
Customer A12 %14 %**
Customer B**10 %14 %
Customer C**11 %10 %
*less than 10%
Schedule of Product Revenue Concentration
The following table represents the Company’s products representing more than 10% of the Company’s total revenue:
Three Months Ended
March 31,
Product revenue concentration20242023
CryoStor41 %44 %
780XLE Freezer13 %14 %
Schedule of Revenue by Geographic Areas
The following table represents the Company’s total revenue by geographic area (based on the location of the customer):
Three Months Ended
March 31,
Revenue by customers’ geographic locations(1)
20242023
United States(2)
80 %79 %
Europe, Middle East, Africa (EMEA)15 %18 %
Other5 %3 %
Total revenue100 %100 %
(1) During the year ended December 31, 2023, the Company updated its methodology for determining the country of origin for its sales. Sales are now recorded by shipping country rather than billing country. The Company updated the methodology retrospectively, adjusting the prior year presentation for all regions presented.
(2) The line item presented above previously bifurcated sales between the United States and Canada. Due to the updated methodology for determining the country of origin for sales, it was noted that Canada no longer was a material location to separately disclose. Canada sales have been included within the "Other" line item in the table above and United States sales have been retained as a single line item to more accurately reflect origin of sales for material regions.