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Income Taxes - Effective tax rates (Detail) (USD $)
In Millions, unless otherwise specified
3 Months Ended 9 Months Ended
Sep. 30, 2012
Sep. 30, 2011
Sep. 30, 2012
Sep. 30, 2011
Income Tax [Line Items]        
Tax expense (benefit) at the U.S. federal statutory income tax rate $ (278) $ 101 $ (328) $ 235
State and local taxes, net of federal benefit 14 5 23 42
Change in tax rate used to value deferred taxes     (10)  
Valuation allowance on deferred tax assets   8   (135)
Non-deductible expense accrual related to certain regulatory matters 280   525  
Non-deductible goodwill related to sale of branches 33   139  
Validation of current liability accounts (34)   22  
Tax exempt interest income (6) (3) (11) (8)
Low income housing and other tax credits (21) (21) (63) (63)
Foreign tax credits and other credits (8) (8) (23) (20)
Impact of foreign operations 8 31 23 43
Uncertain tax provision (9) 6 57 151
Other 8 (2) 3 (7)
Effective tax rate $ (12) $ 117 $ 357 $ 238
Tax expense (benefit) at the U.S. federal statutory income tax rate (35.00%) 35.00% (35.00%) 35.00%
State and local taxes, net of federal benefit 1.80% 1.80% 2.50% 6.00%
Change in tax rate used to value deferred taxes, percentage     (1.10%)  
Valuation allowance on deferred tax assets, percentage   2.70%   (19.30%)
Non-deductible expense accrual related to certain regulatory matters 35.30%   56.00%  
Non-deductible goodwill related to sale of branches 4.20%   14.80%  
Validation of current liability accounts (4.30%)   2.30%  
Tax exempt interest income (0.80%) (1.00%) (1.20%) (1.10%)
Low income housing and other tax credits (2.60%) (7.00%) (6.70%) (9.00%)
Foreign tax credits and other credits (1.00%) (3.40%) (2.50%) (3.00%)
Impact of foreign operations 1.00% 11.20% 2.50% 6.30%
Uncertain tax provision reserves (1.10%) 1.90% 6.10% 21.50%
Other 1.00% (0.70%) 0.40% (0.90%)
Effective tax rate (1.50%) 40.50% 38.10% 35.50%