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Reportable Segments (Tables)
12 Months Ended
Sep. 27, 2020
Segment Reporting [Abstract]  
Summarized financial information of reportable segments
The following tables present summarized financial information of our reportable segments:
Reportable Segments
 Fiscal Year Ended
 September 27,
2020
September 29,
2019
September 30, 2018
 (in thousands)
Revenue 
   
GSG$1,778,922 $1,820,671 $1,694,871 
CIG1,266,059 1,342,509 1,323,142 
RCM198 (1,542)14,199 
Elimination of inter-segment revenue(50,288)(54,290)(68,064)
Total revenue$2,994,891 $3,107,348 $2,964,148 
Income from operations
GSG$168,669 $185,263 $168,211 
CIG114,022 79,633 74,451 
RCM— (5,933)(4,573)
Corporate (1)
(41,600)(70,201)(48,003)
Total income from operations$241,091 $188,762 $190,086 
(1) Includes goodwill and intangible assets impairment charges, amortization of intangibles, other costs and other income not allocable to segments. The intangible asset amortization expense for fiscal 2020, 2019 and 2018 was $11.6 million, $11.6 million and $18.2 million, respectively. Additionally, Corporate results included income (loss) for fair value adjustments to contingent consideration liabilities of $15.0 million, $(1.1) million and $(4.3) million for fiscal 2020, 2019 and 2018, respectively. Corporate results in fiscal 2020 and 2019 also included $15.8 million and $7.8 million goodwill impairment charges, respectively. See Note 6 - "Goodwill and Intangible Assets" for more information.
Balance at
 
September 27
2020 (1)
September 29,
2019
 (in thousands)
Total Assets 
  
GSG$649,417 $587,040 
CIG479,238 450,276 
RCM14,258 15,608 
Corporate (2)
1,235,645 1,094,484 
Total assets$2,378,558 $2,147,408 

(1) Fiscal 2020 includes recognition of ROU assets for leases (substantially all operating leases) upon the adoption of ASU 2016-02 in the first quarter of fiscal 2020.
(2) Corporate assets consist of intercompany eliminations and assets not allocated to our reportable segments including goodwill, intangible assets, deferred income taxes and certain other assets.
Schedule of geographic information
Geographic Information
 Fiscal Year Ended
 September 27, 2020September 29, 2019September 30, 2018
 Revenue
Long-Lived
Assets (2,3)
Revenue
Long-Lived
Assets (2)
Revenue
Long-Lived
Assets (2)
United States$2,107,457 $230,933 $2,247,780 $51,859 $2,232,013 $57,256 
Foreign countries (1)
887,434 108,348 859,568 46,113 732,135 28,235 

(1) Includes revenue and long-lived assets from our foreign operations, primarily in Canada, Australia and the United Kingdom, and revenue generated from non-U.S. clients.
(2) Excludes goodwill, intangible assets and deferred income taxes.
(3) Includes recognition of ROU assets for leases (substantially all operating leases) upon the adoption of ASU 2016-02 in the first quarter of fiscal 2020.