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LOANS (Details 4) (Consumer, USD $)
In Millions, unless otherwise specified
12 Months Ended 3 Months Ended 12 Months Ended
Dec. 31, 2013
Sep. 30, 2012
New OCC guidance
Dec. 31, 2013
Commercial market loans
Dec. 31, 2013
In North America Offices
loan
Dec. 31, 2012
In North America Offices
loan
Dec. 31, 2013
In North America Offices
Residential First Mortgage Loans
loan
Dec. 31, 2012
In North America Offices
Residential First Mortgage Loans
loan
Dec. 31, 2013
In North America Offices
Residential First Mortgage Loans
New OCC guidance
Dec. 31, 2012
In North America Offices
Residential First Mortgage Loans
New OCC guidance
Dec. 31, 2013
In North America Offices
Home equity loans
loan
Dec. 31, 2012
In North America Offices
Home equity loans
loan
Dec. 31, 2013
In North America Offices
Home equity loans
New OCC guidance
Dec. 31, 2012
In North America Offices
Home equity loans
New OCC guidance
Dec. 31, 2013
In North America Offices
Credit cards
loan
Dec. 31, 2012
In North America Offices
Credit cards
loan
Dec. 31, 2013
In North America Offices
Installment and other
loan
Dec. 31, 2012
In North America Offices
Installment and other
loan
Dec. 31, 2013
In North America Offices
Commercial market loans
loan
Dec. 31, 2012
In North America Offices
Commercial market loans
loan
Dec. 31, 2013
In offices outside North America
loan
Dec. 31, 2012
In offices outside North America
loan
Dec. 31, 2013
In offices outside North America
Residential First Mortgage Loans
loan
Dec. 31, 2012
In offices outside North America
Residential First Mortgage Loans
loan
Dec. 31, 2013
In offices outside North America
Home equity loans
loan
Dec. 31, 2012
In offices outside North America
Home equity loans
loan
Dec. 31, 2013
In offices outside North America
Credit cards
loan
Dec. 31, 2012
In offices outside North America
Credit cards
loan
Dec. 31, 2013
In offices outside North America
Installment and other
loan
Dec. 31, 2012
In offices outside North America
Installment and other
loan
Dec. 31, 2013
In offices outside North America
Commercial market loans
loan
Dec. 31, 2012
In offices outside North America
Commercial market loans
loan
Loans receivable                                                              
Period within which default occurred post-modification 1 year                                                            
Number of loans modified       268,898 401,704 32,116 66,759     11,043 32,710     172,211 234,460 53,326 67,605 202 170 268,832 211,881 3,618 5,237 68 7 199,025 142,107 65,708 64,153 413 377
Post-modification recorded investment   $ 1,714   $ 5,755 $ 11,611 $ 4,160 $ 9,081     $ 349 $ 833     $ 826 $ 1,191 $ 381 $ 488 $ 39 $ 18 $ 1,231 $ 1,269 $ 161 $ 197 $ 2 $ 1 $ 613 $ 528 $ 351 $ 372 $ 104 $ 171
Post-modification recorded investment for borrowers that have gone through Chapter 7 bankruptcy           502 2,702 332 1,401 101 498 85 408                                    
Deferred principal       69 27 68 22     1 5                 2                   2  
Contingent principal forgiveness       25 3 25 3                           2               1   1
Principal forgiveness       249 296 158 218     91 78                 33 37 2 3     21 23 10 9   2
Average interest rate reduction (as a percent)           1.00% 1.00%     1.00% 2.00%     14.00% 15.00% 7.00% 6.00%         1.00% 1.00%     15.00% 15.00% 8.00% 8.00%    
Loans in default       $ 2,010 $ 2,087 $ 1,532 $ 1,323     $ 180 $ 126     $ 204 $ 508 $ 91 $ 130 $ 3   $ 403 $ 384 $ 61 $ 74     $ 222 $ 199 $ 105 $ 106 $ 15 $ 5
Number of days past due, default status 60 days   90 days