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LOANS - Consumer Loan Delinquency and Non-Accruals (Details)
$ in Millions
12 Months Ended
Dec. 31, 2022
USD ($)
category
payment
Dec. 31, 2021
USD ($)
Loans receivable    
Number of loan categories | category 2  
Total loans $ 657,221 $ 667,767
Loans held at fair value 5,360 6,082
Accrued interest receivable $ 1,000  
Accrued interest receivable, location Other assets  
Reversal of accrued interest $ 600 800
Open-ended consumer loans    
Loans receivable    
Minimum number of payments made consecutively for the loans to be re-aged | payment 3  
Consumer    
Loans receivable    
Number of days past due, non-accrual status 60 days  
Total loans $ 368,067 376,534
Non-accrual loans for which there is no ACLL 140 200
Non-accrual loans for which there is an ACLL 1,177 1,626
Total non-accrual 1,317 1,826
90 days  past due and accruing 1,658 1,326
Loans held at fair value 237 12
Unearned income related to consumer loans 712 629
Consumer | Classifiably managed    
Loans receivable    
Total loans $ 31,478 35,324
Consumer | Minimum    
Loans receivable    
Minimum number of payments made consecutively for the loans to be re-aged | payment 1  
Consumer | Maximum    
Loans receivable    
Minimum number of payments made consecutively for the loans to be re-aged | payment 3  
Consumer | Current    
Loans receivable    
Total loans $ 363,256 372,140
Consumer | Past due | Past due government guaranteed    
Loans receivable    
Total loans 286 432
Consumer | 30 to 89 days past due    
Loans receivable    
Total loans 2,372 1,999
Consumer | Equal to greater than 90 days past due    
Loans receivable    
Total loans 2,153 1,963
Consumer | In North America offices    
Loans receivable    
Total loans 289,014 263,687
Non-accrual loans for which there is no ACLL 140 200
Non-accrual loans for which there is an ACLL 608 850
Total non-accrual 748 1,050
90 days  past due and accruing 1,589 1,183
Consumer | In North America offices | Current    
Loans receivable    
Total loans 284,782 260,216
Consumer | In North America offices | Past due | Past due government guaranteed    
Loans receivable    
Total loans 286 432
Consumer | In North America offices | 30 to 89 days past due    
Loans receivable    
Total loans 2,058 1,497
Consumer | In North America offices | Equal to greater than 90 days past due    
Loans receivable    
Total loans 1,888 1,542
Consumer | In North America offices | Equal to greater than 90 days past due | Personal Banking and Wealth Management    
Loans receivable    
Total loans 31,500 35,300
Consumer | In offices outside North America    
Loans receivable    
Total loans 79,053 112,847
Non-accrual loans for which there is no ACLL 0 0
Non-accrual loans for which there is an ACLL 569 776
Total non-accrual 569 776
90 days  past due and accruing 69 143
Consumer | In offices outside North America | Classifiably managed    
Loans receivable    
Total loans 17,762 24,482
Consumer | In offices outside North America | Current    
Loans receivable    
Total loans 78,474 111,924
Consumer | In offices outside North America | Past due | Past due government guaranteed    
Loans receivable    
Total loans 0 0
Consumer | In offices outside North America | 30 to 89 days past due    
Loans receivable    
Total loans 314 502
Consumer | In offices outside North America | Equal to greater than 90 days past due    
Loans receivable    
Total loans 265 421
Consumer | In offices outside North America | Equal to greater than 90 days past due | Personal Banking and Wealth Management    
Loans receivable    
Total loans $ 17,800 24,500
Consumer | Residential first mortgages    
Loans receivable    
Number of days past due, non-accrual status 90 days  
Total loans $ 96,039 83,361
Loans held at fair value 237 12
Consumer | Residential first mortgages | Classifiably managed    
Loans receivable    
Total loans
Consumer | Residential first mortgages | In North America offices    
Loans receivable    
Total loans 96,039 83,361
Non-accrual loans for which there is no ACLL 86 134
Non-accrual loans for which there is an ACLL 434 559
Total non-accrual 520 693
90 days  past due and accruing 163 282
Residential first mortgage loans in process of foreclosure 100 100
Consumer | Residential first mortgages | In North America offices | Current    
Loans receivable    
Total loans 95,023 82,087
Consumer | Residential first mortgages | In North America offices | Past due | Past due government guaranteed    
Loans receivable    
Total loans 279 394
Consumer | Residential first mortgages | In North America offices | 30 to 89 days past due    
Loans receivable    
Total loans 421 381
Consumer | Residential first mortgages | In North America offices | 30 to 89 days past due | Past due government guaranteed    
Loans receivable    
Total loans 100 100
Consumer | Residential first mortgages | In North America offices | Equal to greater than 90 days past due    
Loans receivable    
Total loans 316 499
Consumer | Residential first mortgages | In North America offices | Equal to greater than 90 days past due | Past due government guaranteed    
Loans receivable    
Total loans 200 300
Consumer | Residential first mortgages | In offices outside North America    
Loans receivable    
Total loans 28,114 37,889
Non-accrual loans for which there is no ACLL 0 0
Non-accrual loans for which there is an ACLL 305 409
Total non-accrual 305 409
90 days  past due and accruing 13 10
Residential first mortgage loans in process of foreclosure 0 100
Consumer | Residential first mortgages | In offices outside North America | Classifiably managed    
Loans receivable    
Total loans 0 0
Consumer | Residential first mortgages | In offices outside North America | Global Wealth Management Business    
Loans receivable    
Total loans 19,800 19,800
Consumer | Residential first mortgages | In offices outside North America | Current    
Loans receivable    
Total loans 27,946 37,566
Consumer | Residential first mortgages | In offices outside North America | Past due | Past due government guaranteed    
Loans receivable    
Total loans 0 0
Consumer | Residential first mortgages | In offices outside North America | 30 to 89 days past due    
Loans receivable    
Total loans 62 165
Consumer | Residential first mortgages | In offices outside North America | Equal to greater than 90 days past due    
Loans receivable    
Total loans $ 106 158
Consumer | Home equity loans    
Loans receivable    
Number of days past due, non-accrual status 90 days  
Total loans $ 4,580 5,745
Consumer | Home equity loans | Classifiably managed    
Loans receivable    
Total loans
Consumer | Home equity loans | In North America offices    
Loans receivable    
Total loans 4,580 5,745
Non-accrual loans for which there is no ACLL 51 64
Non-accrual loans for which there is an ACLL 151 221
Total non-accrual 202 285
90 days  past due and accruing 0 0
Home equity loans in process of foreclosure 100 100
Consumer | Home equity loans | In North America offices | Current    
Loans receivable    
Total loans 4,407 5,546
Consumer | Home equity loans | In North America offices | Past due | Past due government guaranteed    
Loans receivable    
Total loans 0 0
Consumer | Home equity loans | In North America offices | 30 to 89 days past due    
Loans receivable    
Total loans 38 43
Consumer | Home equity loans | In North America offices | Equal to greater than 90 days past due    
Loans receivable    
Total loans $ 135 156
Consumer | Credit cards    
Loans receivable    
Number of days past due, non-accrual status 180 days  
Total loans $ 150,098 133,351
Consumer | Credit cards | Classifiably managed    
Loans receivable    
Total loans
Consumer | Credit cards | In North America offices    
Loans receivable    
Total loans 150,643 133,868
Non-accrual loans for which there is no ACLL 0 0
Non-accrual loans for which there is an ACLL 0 0
Total non-accrual 0 0
90 days  past due and accruing 1,415 871
Consumer | Credit cards | In North America offices | Current    
Loans receivable    
Total loans 147,717 132,050
Consumer | Credit cards | In North America offices | Past due | Past due government guaranteed    
Loans receivable    
Total loans 0 0
Consumer | Credit cards | In North America offices | 30 to 89 days past due    
Loans receivable    
Total loans 1,511 947
Consumer | Credit cards | In North America offices | Equal to greater than 90 days past due    
Loans receivable    
Total loans 1,415 871
Consumer | Credit cards | In offices outside North America    
Loans receivable    
Total loans 12,955 17,808
Non-accrual loans for which there is no ACLL 0 0
Non-accrual loans for which there is an ACLL 127 140
Total non-accrual 127 140
90 days  past due and accruing 56 133
Consumer | Credit cards | In offices outside North America | Classifiably managed    
Loans receivable    
Total loans 0 0
Consumer | Credit cards | In offices outside North America | Current    
Loans receivable    
Total loans 12,659 17,428
Consumer | Credit cards | In offices outside North America | Past due | Past due government guaranteed    
Loans receivable    
Total loans 0 0
Consumer | Credit cards | In offices outside North America | 30 to 89 days past due    
Loans receivable    
Total loans 147 192
Consumer | Credit cards | In offices outside North America | Equal to greater than 90 days past due    
Loans receivable    
Total loans $ 149 188
Consumer | Personal, small business and other    
Loans receivable    
Number of days past due, non-accrual status 90 days  
Total loans $ 36,812 39,806
Consumer | Personal, small business and other | Classifiably managed    
Loans receivable    
Total loans 31,478 35,324
Consumer | Personal, small business and other | In North America offices    
Loans receivable    
Total loans 37,752 40,713
Non-accrual loans for which there is no ACLL 3 2
Non-accrual loans for which there is an ACLL 23 70
Total non-accrual 26 72
90 days  past due and accruing 11 30
Consumer | Personal, small business and other | In North America offices | Global Wealth Management Business    
Loans receivable    
Total loans 34,000 37,900
Consumer | Personal, small business and other | In North America offices | Global Wealth Management Business | Classifiably managed    
Loans receivable    
Total loans $ 31,500 $ 35,300
Consumer | Personal, small business and other | In North America offices | Global Wealth Management Business | Internal Investment Grade    
Loans receivable    
Percentage internal risk rating 98.00% 95.00%
Consumer | Personal, small business and other | In North America offices | Current    
Loans receivable    
Total loans $ 37,635 $ 40,533
Consumer | Personal, small business and other | In North America offices | Past due | Past due government guaranteed    
Loans receivable    
Total loans 7 38
Consumer | Personal, small business and other | In North America offices | 30 to 89 days past due    
Loans receivable    
Total loans 88 126
Consumer | Personal, small business and other | In North America offices | Equal to greater than 90 days past due    
Loans receivable    
Total loans 22 16
Consumer | Personal, small business and other | In offices outside North America    
Loans receivable    
Total loans 37,984 57,150
Non-accrual loans for which there is no ACLL 0 0
Non-accrual loans for which there is an ACLL 137 227
Total non-accrual 137 227
90 days  past due and accruing 0 0
Consumer | Personal, small business and other | In offices outside North America | Classifiably managed    
Loans receivable    
Total loans $ 17,762 $ 24,482
Consumer | Personal, small business and other | In offices outside North America | Internal Investment Grade    
Loans receivable    
Percentage internal risk rating 98.00% 95.00%
Consumer | Personal, small business and other | In offices outside North America | Global Wealth Management Business    
Loans receivable    
Total loans $ 26,600 $ 34,600
Consumer | Personal, small business and other | In offices outside North America | Global Wealth Management Business | Classifiably managed    
Loans receivable    
Total loans $ 17,800 $ 24,500
Consumer | Personal, small business and other | In offices outside North America | Global Wealth Management Business | Internal Investment Grade    
Loans receivable    
Percentage internal risk rating 94.00% 94.00%
Consumer | Personal, small business and other | In offices outside North America | Current    
Loans receivable    
Total loans $ 37,869 $ 56,930
Consumer | Personal, small business and other | In offices outside North America | Past due | Past due government guaranteed    
Loans receivable    
Total loans 0 0
Consumer | Personal, small business and other | In offices outside North America | 30 to 89 days past due    
Loans receivable    
Total loans 105 145
Consumer | Personal, small business and other | In offices outside North America | Equal to greater than 90 days past due    
Loans receivable    
Total loans $ 10 $ 75
Consumer | Mortgage loans other than federal housing administration-insured loans    
Loans receivable    
Number of days past due, non-accrual status 60 days  
Consumer | Unsecured revolving loans    
Loans receivable    
Number of days past due, non-accrual status 180 days