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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Revenues:      
Total revenues $ 3,412,190 $ 3,300,303 $ 2,944,978
Cost of revenues: (exclusive of items shown separately below)      
Total cost of revenues 2,387,819 2,305,551 2,062,673
Selling, general and administrative expenses 484,054 503,747 456,648
Accretion of environmental liabilities 10,136 9,806 9,460
Depreciation and amortization 300,725 298,625 288,422
(Loss) income from operations 229,456 182,574 127,775
Other income (expense), net 2,897 (4,510) (6,119)
Loss on early extinguishment of debt (6,131) (2,488) (7,891)
Gain on sale of businesses 687 0 30,732
Interest expense, net of interest income of $4,227, $2,958 and $1,897, respectively (78,670) (81,094) (85,808)
(Loss) income before (benefit) provision for income taxes 148,239 94,482 58,689
Provision (benefit) for income taxes 50,499 28,846 (42,050)
Net income $ 97,740 $ 65,636 $ 100,739
Earnings per share:      
Basic (in dollars per share) $ 1.75 $ 1.17 $ 1.77
Diluted (in dollars per share) $ 1.74 $ 1.16 $ 1.76
Shares used to compute earnings per share — Basic (in shares) 55,845 56,148 57,072
Shares used to compute earnings per share — Diluted (in shares) 56,129 56,340 57,200
Service revenues      
Revenues:      
Total revenues $ 2,842,881 $ 2,709,239 $ 2,398,650
Cost of revenues: (exclusive of items shown separately below)      
Total cost of revenues 1,945,021 1,861,975 1,641,798
Product revenues      
Revenues:      
Total revenues 569,309 591,064 546,328
Cost of revenues: (exclusive of items shown separately below)      
Total cost of revenues $ 442,798 $ 443,576 $ 420,875