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CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2016
Sep. 30, 2016
Jun. 30, 2016
Mar. 31, 2016
Dec. 31, 2015
Sep. 30, 2015
Jun. 30, 2015
Mar. 31, 2015
Dec. 31, 2016
Dec. 31, 2015
Dec. 31, 2014
Revenues:                      
Service revenues                 $ 2,280,809 $ 2,744,272 $ 2,639,796
Product revenues                 474,417 530,865 761,840
Total revenues $ 692,113 $ 729,520 $ 697,510 $ 636,083 $ 713,044 $ 893,366 $ 936,228 $ 732,499 2,755,226 3,275,137 3,401,636
Cost of revenues: (exclusive of items shown separately below)                      
Service revenues                 1,543,210 1,898,907 1,790,377
Product revenues                 389,647 457,899 651,419
Total cost of revenues 496,661 491,915 480,002 464,279 522,965 634,646 652,688 546,507 1,932,857 2,356,806 2,441,796
Selling, general and administrative expenses                 422,015 414,164 437,921
Accretion of environmental liabilities                 10,177 10,402 10,612
Depreciation and amortization                 287,002 274,194 276,083
Goodwill impairment charges   34,000         32,000   34,013 31,992 123,414
Income (loss) from operations 21,943 16,802 34,504 (4,087) 25,549 93,970 60,758 7,302 69,162 187,579 111,810
Other income (expense), net 6,932 (198) (189) (350) (990) (139) (660) 409 6,195 (1,380) 4,380
Gain on sale of business   16,400             16,884 0 0
Interest expense, net of interest income of $784, $626, and $819, respectively                 (83,525) (76,553) (77,668)
(Loss) income before (benefit) provision for income taxes                 8,716 109,646 38,522
Provision for income taxes                 48,589 65,544 66,850
Net (loss) income $ (12,713) $ (10,255) $ 3,966 $ (20,871) $ 568 $ 40,228 $ 10,395 $ (7,089) $ (39,873) $ 44,102 $ (28,328)
(Loss) earnings per share:                      
Basic (in dollars per share) $ (0.22) $ (0.18) $ 0.07 $ (0.36) $ 0.01 $ 0.69 $ 0.18 $ (0.12) $ (0.69) $ 0.76 $ (0.47)
Diluted (in dollars per share) $ (0.22) $ (0.18) $ 0.07 $ (0.36) $ 0.01 $ 0.69 $ 0.18 $ (0.12) $ (0.69) $ 0.76 $ (0.47)
Shares used to compute (loss) earnings per share — Basic (in shares)                 57,532 58,324 60,311
Shares used to compute (loss) earnings per share — Diluted (in shares)                 57,532 58,434 60,311