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CONSOLIDATED STATEMENTS OF CASH FLOWS (USD $)
In Millions, unless otherwise specified
3 Months Ended
Mar. 31, 2012
Mar. 31, 2011
Cash Flows from Operating Activities    
Net income $ 248 $ 223
Adjustments to reconcile net income to net cash provided by operating activities:    
Depreciation, amortization and accretion, net 56 30
Deferred income tax benefit (56) (19)
Share-based compensation 32 42
Net realized investment gains (3) (1)
Other-than-temporary impairments and provision for loan losses 7 4
Net loss (income) attributable to noncontrolling interests (4) 18
Changes in operating assets and liabilities before consolidated investment entities:    
Restricted and segregated cash and investments (85) 6
Deferred acquisition costs (51) (7)
Other investments, net (6) (3)
Future policy benefits and claims, net 294 57
Receivables (7) (65)
Brokerage deposits 23 12
Accounts payable and accrued expenses (165) (256)
Derivatives collateral, net (526) 9
Other, net 404 365
Changes in operating assets and liabilities of consolidated investment entities, net 14 (400)
Net cash provided by operating activities 175 15
Available-for-Sale securities:    
Proceeds from sales 100 538
Maturities, sinking fund payments and calls 1,174 1,516
Purchases (1,529) (2,379)
Proceeds from sales, maturities and repayments of commercial mortgage loans 46 54
Funding of commercial mortgage loans (72) (26)
Proceeds from sales of other investments 53 50
Purchase of other investments (76) (80)
Purchase of investments by consolidated investment entities (324) (629)
Proceeds from sales, maturities and repayments of investments by consolidated investment entities 468 1,017
Purchase of land, buildings, equipment and software (61) (47)
Change in consumer banking loans and credit card receivables, net (14) (91)
Other, net 1 4
Net cash used in investing activities (234) (73)
Investment certificates and banking time deposits:    
Proceeds from additions 185 294
Maturities, withdrawals and cash surrenders (254) (431)
Change in other banking deposits 149 244
Policyholder and contractholder account values:    
Consideration received 392 291
Net transfers to separate accounts (9) (46)
Surrenders and other benefits (335) (371)
Deferred premium options, net (76) (58)
Repayments of debt   (6)
Dividends paid to shareholders (62) (46)
Change in short-term borrowings, net   100
Repurchase of common shares (292) (393)
Exercise of stock options 40 39
Excess tax benefits from share-based compensation 15 14
Borrowings by consolidated investment entities 4 15
Repayments of debt by consolidated investment entities (90) (32)
Noncontrolling interests investments in subsidiaries 4 64
Distributions to noncontrolling interests (88) (27)
Other, net   2
Net cash used in financing activities (417) (347)
Effect of exchange rate changes on cash 7 4
Net decrease in cash and cash equivalents (469) (401)
Cash and cash equivalents at beginning of period 2,781 2,861
Cash and cash equivalents at end of period 2,312 2,460
Supplemental Disclosures:    
Interest paid before consolidated investment entities 37 41
Income taxes paid (received), net $ (79) $ 10