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Revenue from Contracts with Customers - Disaggregated Revenue (Details) - USD ($)
$ in Millions
 3 Months Ended 12 Months Ended
Dec. 31, 2023
Sep. 30, 2023
Jun. 30, 2023
Mar. 31, 2023
Dec. 31, 2022
Sep. 30, 2022
Jun. 30, 2022
Mar. 31, 2022
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Revenue disaggregated by segment                      
Total revenues                 $ 16,096 $ 14,334 [1] $ 13,389 [1]
Banking and deposit interest expense                 (561) (76) [1] (12) [1]
Total net revenues $ 3,992 $ 3,925 $ 3,876 $ 3,742 $ 3,663 $ 3,484 $ 3,486 $ 3,625 15,535 14,258 [1] 13,377 [1]
Management and financial advice fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 8,907 9,033 [1] 9,275 [1]
Distribution fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 1,931 1,939 [1] 1,828 [1]
Reportable segments                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 11,579 11,649 11,877
Revenue from other sources                 5,707 4,002 3,557
Total revenues                 17,286 15,651 15,434
Banking and deposit interest expense                 (581) (81) (14)
Total net revenues                 16,705 15,570 15,420
Reportable segments | Management and financial advice fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 8,372 8,434 8,544
Reportable segments | Asset Management: Retail                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 1,959 2,179 2,309
Reportable segments | Asset Management: Institutional                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 677 678 645
Reportable segments | Advisory fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 4,687 4,526 4,539
Reportable segments | Financial planning fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 426 410 386
Reportable segments | Transaction and other fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 623 641 665
Reportable segments | Distribution fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 2,960 2,994 3,133
Reportable segments | Mutual Funds                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 932 972 1,134
Reportable segments | Insurance and annuity                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 1,373 1,359 1,598
Reportable segments | Off-balance sheet brokerage cash                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 316 324 60
Reportable segments | Other products                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 339 339 341
Reportable segments | Other revenues                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 247 221 200
Reportable segments | Advice & Wealth Management                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 7,985 7,768 7,746
Revenue from other sources                 1,994 769 287
Total revenues                 9,979 8,537 8,033
Banking and deposit interest expense                 (561) (76) (12)
Total net revenues                 9,418 8,461 8,021
Reportable segments | Advice & Wealth Management | Management and financial advice fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 5,485 5,308 5,297
Reportable segments | Advice & Wealth Management | Asset Management: Retail                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Advice & Wealth Management | Asset Management: Institutional                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Advice & Wealth Management | Advisory fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 4,687 4,526 4,539
Reportable segments | Advice & Wealth Management | Financial planning fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 426 410 386
Reportable segments | Advice & Wealth Management | Transaction and other fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 372 372 372
Reportable segments | Advice & Wealth Management | Distribution fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 2,273 2,249 2,253
Reportable segments | Advice & Wealth Management | Mutual Funds                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 723 741 858
Reportable segments | Advice & Wealth Management | Insurance and annuity                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 895 845 994
Reportable segments | Advice & Wealth Management | Off-balance sheet brokerage cash                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 316 324 60
Reportable segments | Advice & Wealth Management | Other products                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 339 339 341
Reportable segments | Advice & Wealth Management | Other revenues                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 227 211 196
Reportable segments | Asset Management                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 3,214 3,474 3,652
Revenue from other sources                 64 32 30
Total revenues                 3,278 3,506 3,682
Banking and deposit interest expense                 0 0 0
Total net revenues                 3,278 3,506 3,682
Reportable segments | Asset Management | Management and financial advice fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 2,831 3,067 3,177
Reportable segments | Asset Management | Asset Management: Retail                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 1,959 2,179 2,309
Reportable segments | Asset Management | Asset Management: Institutional                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 677 678 645
Reportable segments | Asset Management | Advisory fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Asset Management | Financial planning fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Asset Management | Transaction and other fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 195 210 223
Reportable segments | Asset Management | Distribution fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 363 397 471
Reportable segments | Asset Management | Mutual Funds                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 209 231 276
Reportable segments | Asset Management | Insurance and annuity                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 154 166 195
Reportable segments | Asset Management | Off-balance sheet brokerage cash                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Asset Management | Other products                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Asset Management | Other revenues                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 20 10 4
Reportable segments | Retirement & Protection Solutions                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 380 407 479
Revenue from other sources                 3,096 2,717 2,751
Total revenues                 3,476 3,124 3,230
Banking and deposit interest expense                 0 0 0
Total net revenues                 3,476 3,124 3,230
Reportable segments | Retirement & Protection Solutions | Management and financial advice fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 56 59 70
Reportable segments | Retirement & Protection Solutions | Asset Management: Retail                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Retirement & Protection Solutions | Asset Management: Institutional                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Retirement & Protection Solutions | Advisory fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Retirement & Protection Solutions | Financial planning fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Retirement & Protection Solutions | Transaction and other fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 56 59 70
Reportable segments | Retirement & Protection Solutions | Distribution fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 324 348 409
Reportable segments | Retirement & Protection Solutions | Mutual Funds                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Retirement & Protection Solutions | Insurance and annuity                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 324 348 409
Reportable segments | Retirement & Protection Solutions | Off-balance sheet brokerage cash                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Retirement & Protection Solutions | Other products                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Retirement & Protection Solutions | Other revenues                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Corporate & Other                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Revenue from other sources                 553 484 489
Total revenues                 553 484 489
Banking and deposit interest expense                 (20) (5) (2)
Total net revenues                 533 479 487
Reportable segments | Corporate & Other | Management and financial advice fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Corporate & Other | Asset Management: Retail                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Corporate & Other | Asset Management: Institutional                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Corporate & Other | Advisory fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Corporate & Other | Financial planning fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Corporate & Other | Transaction and other fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Corporate & Other | Distribution fees                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Corporate & Other | Mutual Funds                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Corporate & Other | Insurance and annuity                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Corporate & Other | Off-balance sheet brokerage cash                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Corporate & Other | Other products                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Reportable segments | Corporate & Other | Other revenues                      
Revenue disaggregated by segment                      
Revenue from contracts with customers                 0 0 0
Non-operating                      
Revenue disaggregated by segment                      
Revenue from other sources                 160 14 (454)
Total revenues                 160 14 (454)
Total net revenues                 160 14 (454)
Operating segments and non-operating                      
Revenue disaggregated by segment                      
Revenue from other sources                 5,867 4,016 3,103
Total revenues                 17,446 15,665 14,980
Total net revenues                 16,865 15,584 14,966
Intersegment eliminations                      
Revenue disaggregated by segment                      
Total net revenues                 (1,318) (1,316) (1,573)
Intersegment eliminations | Advice & Wealth Management                      
Revenue disaggregated by segment                      
Total net revenues                 (847) (847) (1,043)
Intersegment eliminations | Asset Management                      
Revenue disaggregated by segment                      
Total net revenues                 (79) (52) (50)
Intersegment eliminations | Retirement & Protection Solutions                      
Revenue disaggregated by segment                      
Total net revenues                 (411) (420) (478)
Intersegment eliminations | Corporate & Other                      
Revenue disaggregated by segment                      
Total net revenues                 19 3 (2)
Segment reconciling items                      
Revenue disaggregated by segment                      
Total net revenues                 (12) (10) (16)
Eliminations And Reconciling Items                      
Revenue disaggregated by segment                      
Total net revenues                 (1,330) (1,326) (1,589)
Operating segments excluding intersegment elimination                      
Revenue disaggregated by segment                      
Total net revenues                 15,387 14,254 13,847
Operating segments excluding intersegment elimination | Advice & Wealth Management                      
Revenue disaggregated by segment                      
Total net revenues                 8,571 7,614 6,978
Operating segments excluding intersegment elimination | Asset Management                      
Revenue disaggregated by segment                      
Total net revenues                 3,199 3,454 3,632
Operating segments excluding intersegment elimination | Retirement & Protection Solutions                      
Revenue disaggregated by segment                      
Total net revenues                 3,065 2,704 2,752
Operating segments excluding intersegment elimination | Corporate & Other                      
Revenue disaggregated by segment                      
Total net revenues                 552 482 485
Corporate and reconciling items                      
Revenue disaggregated by segment                      
Total net revenues                 $ 148 $ 4 $ (470)
[1] Certain prior period amounts have been restated. See Note 3 for more information.