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Revenue from Contracts with Customers (Tables)
12 Months Ended
Dec. 31, 2023
Revenue from Contract with Customer [Abstract]  
Schedule of disaggregated revenue by segment
The following tables present revenue disaggregated by segment on an adjusted operating basis with a reconciliation of segment revenues to those reported on the Consolidated Statements of Operations:
Year Ended December 31, 2023
Advice & Wealth ManagementAsset ManagementRetirement & Protection SolutionsCorporate & OtherTotal SegmentsNon-operating RevenueTotal
(in millions)
Management and financial advice fees:
Asset management fees:
Retail
$— $1,959 $— $— $1,959 $— $1,959 
Institutional
— 677 — — 677 — 677 
Advisory fees
4,687 — — — 4,687 — 4,687 
Financial planning fees
426 — — — 426 — 426 
Transaction and other fees
372 195 56 — 623 — 623 
Total management and financial advice fees5,485 2,831 56 — 8,372 — 8,372 
Distribution fees:
Mutual funds723 209 — — 932 — 932 
Insurance and annuity
895 154 324 — 1,373 — 1,373 
Off-balance sheet brokerage cash316 — — — 316 — 316 
Other products
339 — — — 339 — 339 
Total distribution fees2,273 363 324 — 2,960 — 2,960 
Other revenues227 20 — — 247 — 247 
Total revenue from contracts with customers7,985 3,214 380 — 11,579 — 11,579 
Revenue from other sources (1)
1,994 64 3,096 553 5,707 160 5,867 
Total segment gross revenues
9,979 3,278 3,476 553 17,286 160 17,446 
Banking and deposit interest expense(561)— — (20)(581)— (581)
Total segment net revenues
9,418 3,278 3,476 533 16,705 160 16,865 
Elimination of intersegment revenues(847)(79)(411)19 (1,318)(12)(1,330)
Total net revenues$8,571 $3,199 $3,065 $552 $15,387 $148 $15,535 
Year Ended December 31, 2022
Advice & Wealth ManagementAsset ManagementRetirement & Protection SolutionsCorporate & OtherTotal SegmentsNon-operating RevenueTotal
(in millions)
Management and financial advice fees:
Asset management fees:
Retail
$— $2,179 $— $— $2,179 $— $2,179 
Institutional
— 678 — — 678 — 678 
Advisory fees
4,526 — — — 4,526 — 4,526 
Financial planning fees
410 — — — 410 — 410 
Transaction and other fees
372 210 59 — 641 — 641 
Total management and financial advice fees5,308 3,067 59 — 8,434 — 8,434 
Distribution fees:
Mutual funds741 231 — — 972 — 972 
Insurance and annuity
845 166 348 — 1,359 — 1,359 
Off-balance sheet brokerage cash324 — — — 324 — 324 
Other products
339 — — — 339 — 339 
Total distribution fees2,249 397 348 — 2,994 — 2,994 
Other revenues211 10 — — 221 — 221 
Total revenue from contracts with customers7,768 3,474 407 — 11,649 — 11,649 
Revenue from other sources (1)
769 32 2,717 484 4,002 14 4,016 
Total segment gross revenues
8,537 3,506 3,124 484 15,651 14 15,665 
Banking and deposit interest expense(76)— — (5)(81)— (81)
Total segment net revenues
8,461 3,506 3,124 479 15,570 14 15,584 
Elimination of intersegment revenues(847)(52)(420)(1,316)(10)(1,326)
Total net revenues$7,614 $3,454 $2,704 $482 $14,254 $$14,258 
Year Ended December 31, 2021
Advice & Wealth ManagementAsset ManagementRetirement & Protection SolutionsCorporate & OtherTotal SegmentsNon-operating RevenueTotal
(in millions)
Management and financial advice fees:
Asset management fees:
Retail
$— $2,309 $— $— $2,309 $— $2,309 
Institutional
— 645 — — 645 — 645 
Advisory fees
4,539 — — — 4,539 — 4,539 
Financial planning fees
386 — — — 386 — 386 
Transaction and other fees
372 223 70 — 665 — 665 
Total management and financial advice fees5,297 3,177 70 — 8,544 — 8,544 
Distribution fees:
Mutual funds858 276 — — 1,134 — 1,134 
Insurance and annuity
994 195 409 — 1,598 — 1,598 
Off-balance sheet brokerage cash
60 — — — 60 — 60 
Other products341 — — — 341 — 341 
Total distribution fees2,253 471 409 — 3,133 — 3,133 
Other revenues196 — — 200 — 200 
Total revenue from contracts with customers7,746 3,652 479 — 11,877 — 11,877 
Revenue from other sources (1)
287 30 2,751 489 3,557 (454)3,103 
Total segment gross revenues
8,033 3,682 3,230 489 15,434 (454)14,980 
Banking and deposit interest expense(12)— — (2)(14)— (14)
Total segment net revenues
8,021 3,682 3,230 487 15,420 (454)14,966 
Elimination of intersegment revenues(1,043)(50)(478)(2)(1,573)(16)(1,589)
Total net revenues$6,978 $3,632 $2,752 $485 $13,847 $(470)$13,377 
(1) Revenues not included in the scope of the revenue from contracts with customers standard. The amounts primarily consist of revenue associated with insurance and annuity products and investment income from financial instruments.