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Revenue from Contracts with Customers - Disaggregated Revenue (Details) - USD ($)
$ in Millions
 3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2023
Sep. 30, 2022
Sep. 30, 2021
Sep. 30, 2023
Sep. 30, 2022
Sep. 30, 2021
Dec. 31, 2022
Dec. 31, 2021
Revenue disaggregated by segment                
Total revenues $ 4,076 $ 3,499 [1] $ 2,902 $ 11,928 $ 10,615 [1] $ 9,645 $ 14,334 $ 13,389
Banking and deposit interest expense (151) (15) [1]   (385) (20) [1]      
Total net revenues 3,925 3,484 [1] 2,899 11,543 10,595 [1] 9,635 14,258 13,377
Management and financial advice fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 2,287 2,172 [1]   6,623 6,908 [1]      
Distribution fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 463 506 [1] $ 455 1,462 1,411 [1] $ 1,365 $ 1,939 $ 1,828
Reportable segments                
Revenue disaggregated by segment                
Revenue from contracts with customers 2,937 2,842   8,637 8,835      
Revenue from other sources 1,472 1,033   4,184 2,804      
Total revenues 4,409 3,875   12,821 11,639      
Banking and deposit interest expense (157) (17)   (398) (22)      
Total net revenues 4,252 3,858   12,423 11,617      
Reportable segments | Management and financial advice fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 2,152 2,031   6,219 6,446      
Reportable segments | Asset Management: Retail                
Revenue disaggregated by segment                
Revenue from contracts with customers 499 509   1,480 1,696      
Reportable segments | Asset Management: Institutional                
Revenue disaggregated by segment                
Revenue from contracts with customers 165 159   474 527      
Reportable segments | Advisory fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 1,228 1,107   3,491 3,442      
Reportable segments | Financial planning fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 102 97   307 293      
Reportable segments | Transaction and other fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 158 159   467 488      
Reportable segments | Distribution fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 726 759   2,230 2,224      
Reportable segments | Mutual funds                
Revenue disaggregated by segment                
Revenue from contracts with customers 237 236   694 749      
Reportable segments | Insurance and annuity                
Revenue disaggregated by segment                
Revenue from contracts with customers 347 329   1,019 1,037      
Reportable segments | Off-balance sheet brokerage cash                
Revenue disaggregated by segment                
Revenue from contracts with customers 58 110   268 180      
Reportable segments | Other products                
Revenue disaggregated by segment                
Revenue from contracts with customers 84 84   249 258      
Reportable segments | Other revenues                
Revenue disaggregated by segment                
Revenue from contracts with customers 59 52   188 165      
Reportable segments | Advice & Wealth Management                
Revenue disaggregated by segment                
Revenue from contracts with customers 2,033 1,927   5,965 5,825      
Revenue from other sources 525 225   1,435 430      
Total revenues 2,558 2,152   7,400 6,255      
Banking and deposit interest expense (151) (15)   (385) (20)      
Total net revenues 2,407 2,137   7,015 6,235      
Reportable segments | Advice & Wealth Management | Management and financial advice fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 1,424 1,297   4,077 4,017      
Reportable segments | Advice & Wealth Management | Asset Management: Retail                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Advice & Wealth Management | Asset Management: Institutional                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Advice & Wealth Management | Advisory fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 1,228 1,107   3,491 3,442      
Reportable segments | Advice & Wealth Management | Financial planning fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 102 97   307 293      
Reportable segments | Advice & Wealth Management | Transaction and other fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 94 93   279 282      
Reportable segments | Advice & Wealth Management | Distribution fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 552 579   1,714 1,650      
Reportable segments | Advice & Wealth Management | Mutual funds                
Revenue disaggregated by segment                
Revenue from contracts with customers 184 180   538 570      
Reportable segments | Advice & Wealth Management | Insurance and annuity                
Revenue disaggregated by segment                
Revenue from contracts with customers 226 205   659 642      
Reportable segments | Advice & Wealth Management | Off-balance sheet brokerage cash                
Revenue disaggregated by segment                
Revenue from contracts with customers 58 110   268 180      
Reportable segments | Advice & Wealth Management | Other products                
Revenue disaggregated by segment                
Revenue from contracts with customers 84 84   249 258      
Reportable segments | Advice & Wealth Management | Other revenues                
Revenue disaggregated by segment                
Revenue from contracts with customers 57 51   174 158      
Reportable segments | Asset Management                
Revenue disaggregated by segment                
Revenue from contracts with customers 808 816   2,386 2,697      
Revenue from other sources 18 7   47 24      
Total revenues 826 823   2,433 2,721      
Banking and deposit interest expense 0 0   0 0      
Total net revenues 826 823   2,433 2,721      
Reportable segments | Asset Management | Management and financial advice fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 714 719   2,100 2,383      
Reportable segments | Asset Management | Asset Management: Retail                
Revenue disaggregated by segment                
Revenue from contracts with customers 499 509   1,480 1,696      
Reportable segments | Asset Management | Asset Management: Institutional                
Revenue disaggregated by segment                
Revenue from contracts with customers 165 159   474 527      
Reportable segments | Asset Management | Advisory fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Asset Management | Financial planning fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Asset Management | Transaction and other fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 50 51   146 160      
Reportable segments | Asset Management | Distribution fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 92 96   272 307      
Reportable segments | Asset Management | Mutual funds                
Revenue disaggregated by segment                
Revenue from contracts with customers 53 56   156 179      
Reportable segments | Asset Management | Insurance and annuity                
Revenue disaggregated by segment                
Revenue from contracts with customers 39 40   116 128      
Reportable segments | Asset Management | Off-balance sheet brokerage cash                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Asset Management | Other products                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Asset Management | Other revenues                
Revenue disaggregated by segment                
Revenue from contracts with customers 2 1   14 7      
Reportable segments | Retirement & Protection Solutions                
Revenue disaggregated by segment                
Revenue from contracts with customers 96 99   286 313      
Revenue from other sources 780 684   2,272 1,998      
Total revenues 876 783   2,558 2,311      
Banking and deposit interest expense 0 0   0 0      
Total net revenues 876 783   2,558 2,311      
Reportable segments | Retirement & Protection Solutions | Management and financial advice fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 14 15   42 46      
Reportable segments | Retirement & Protection Solutions | Asset Management: Retail                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Retirement & Protection Solutions | Asset Management: Institutional                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Retirement & Protection Solutions | Advisory fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Retirement & Protection Solutions | Financial planning fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Retirement & Protection Solutions | Transaction and other fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 14 15   42 46      
Reportable segments | Retirement & Protection Solutions | Distribution fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 82 84   244 267      
Reportable segments | Retirement & Protection Solutions | Mutual funds                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Retirement & Protection Solutions | Insurance and annuity                
Revenue disaggregated by segment                
Revenue from contracts with customers 82 84   244 267      
Reportable segments | Retirement & Protection Solutions | Off-balance sheet brokerage cash                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Retirement & Protection Solutions | Other products                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Retirement & Protection Solutions | Other revenues                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Corporate & Other                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Revenue from other sources 149 117   430 352      
Total revenues 149 117   430 352      
Banking and deposit interest expense (6) (2)   (13) (2)      
Total net revenues 143 115   417 350      
Reportable segments | Corporate & Other | Management and financial advice fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Corporate & Other | Asset Management: Retail                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Corporate & Other | Asset Management: Institutional                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Corporate & Other | Advisory fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Corporate & Other | Financial planning fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Corporate & Other | Transaction and other fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Corporate & Other | Distribution fees                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Corporate & Other | Mutual funds                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Corporate & Other | Insurance and annuity                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Corporate & Other | Off-balance sheet brokerage cash                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Corporate & Other | Other products                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Reportable segments | Corporate & Other | Other revenues                
Revenue disaggregated by segment                
Revenue from contracts with customers 0 0   0 0      
Non-operating                
Revenue disaggregated by segment                
Revenue from other sources 13 (55)   113 (9)      
Total revenues 13 (55)   113 (9)      
Total net revenues 13 (55)   113 (9)      
Operating segments and non-operating                
Revenue disaggregated by segment                
Revenue from other sources 1,485 978   4,297 2,795      
Total revenues 4,422 3,820   12,934 11,630      
Total net revenues 4,265 3,803   12,536 11,608      
Intersegment eliminations                
Revenue disaggregated by segment                
Total net revenues (337) (316)   (984) (1,005)      
Intersegment eliminations | Advice & Wealth Management                
Revenue disaggregated by segment                
Total net revenues (217) (202)   (629) (651)      
Intersegment eliminations | Asset Management                
Revenue disaggregated by segment                
Total net revenues (21) (14)   (57) (37)      
Intersegment eliminations | Retirement & Protection Solutions                
Revenue disaggregated by segment                
Total net revenues (104) (101)   (310) (318)      
Intersegment eliminations | Corporate & Other                
Revenue disaggregated by segment                
Total net revenues 5 1   12 1      
Segment reconciling items                
Revenue disaggregated by segment                
Total net revenues (3) (3)   (9) (8)      
Eliminations and reconciling items                
Revenue disaggregated by segment                
Total net revenues (340) (319)   (993) (1,013)      
Operating segments excluding intersegment elimination                
Revenue disaggregated by segment                
Total net revenues 3,915 3,542   11,439 10,612      
Operating segments excluding intersegment elimination | Advice & Wealth Management                
Revenue disaggregated by segment                
Total net revenues 2,190 1,935   6,386 5,584      
Operating segments excluding intersegment elimination | Asset Management                
Revenue disaggregated by segment                
Total net revenues 805 809   2,376 2,684      
Operating segments excluding intersegment elimination | Retirement & Protection Solutions                
Revenue disaggregated by segment                
Total net revenues 772 682   2,248 1,993      
Operating segments excluding intersegment elimination | Corporate & Other                
Revenue disaggregated by segment                
Total net revenues 148 116   429 351      
Corporate and reconciling items                
Revenue disaggregated by segment                
Total net revenues $ 10 $ (58)   $ 104 $ (17)      
[1] Certain prior period amounts have been restated. See Note 3 for more information.