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Revenue from Contracts with Customers (Tables)
 9 Months Ended
Sep. 30, 2023
Revenue from Contract with Customer [Abstract]  
Schedule of disaggregated revenue by segment
The following tables present revenue disaggregated by segment on an adjusted operating basis with a reconciliation of segment revenues to those reported on the Consolidated Statements of Operations:
Three Months Ended September 30, 2023
Advice & Wealth ManagementAsset ManagementRetirement & Protection SolutionsCorporate & OtherTotal SegmentsNon-operating
Revenue		Total
(in millions)
Management and financial advice fees:
Asset management fees:
Retail$— $499 $— $— $499 $— $499 
Institutional— 165 — — 165 — 165 
Advisory fees1,228 — — — 1,228 — 1,228 
Financial planning fees102 — — — 102 — 102 
Transaction and other fees94 50 14 — 158 — 158 
Total management and financial advice fees1,424 714 14 — 2,152 — 2,152 
Distribution fees:
Mutual funds184 53 — — 237 — 237 
Insurance and annuity226 39 82 — 347 — 347 
Off-balance sheet brokerage cash58 — — — 58 — 58 
Other products84 — — — 84 — 84 
Total distribution fees552 92 82 — 726 — 726 
Other revenues57 2 — — 59 — 59 
Total revenue from contracts with customers2,033 808 96 — 2,937 — 2,937 
Revenue from other sources (1)
525 18 780 149 1,472 13 1,485 
Total segment gross revenues2,558 826 876 149 4,409 13 4,422 
Banking and deposit interest expense(151)— — (6)(157)— (157)
Total segment net revenues2,407 826 876 143 4,252 13 4,265 
Elimination of intersegment revenues(217)(21)(104)5 (337)(3)(340)
Total net revenues$2,190 $805 $772 $148 $3,915 $10 $3,925 
Three Months Ended September 30, 2022
Advice & Wealth ManagementAsset ManagementRetirement & Protection SolutionsCorporate & OtherTotal SegmentsNon-operating
Revenue		Total
(in millions)
Management and financial advice fees:
Asset management fees:
Retail$— $509 $— $— $509 $— $509 
Institutional— 159 — — 159 — 159 
Advisory fees1,107 — — — 1,107 — 1,107 
Financial planning fees97 — — — 97 — 97 
Transaction and other fees93 51 15 — 159 — 159 
Total management and financial advice fees1,297 719 15 — 2,031 — 2,031 
Distribution fees:
Mutual funds180 56 — — 236 — 236 
Insurance and annuity205 40 84 — 329 — 329 
Off-balance sheet brokerage cash (2)
110 — — — 110 — 110 
Other products84 — — — 84 — 84 
Total distribution fees579 96 84 — 759 — 759 
Other revenues51 1 — — 52 — 52 
Total revenue from contracts with customers1,927 816 99 — 2,842 — 2,842 
Revenue from other sources (1)
225 7 684 117 1,033 (55)978 
Total segment gross revenues2,152 823 783 117 3,875 (55)3,820 
Banking and deposit interest expense(15)— — (2)(17)— (17)
Total segment net revenues2,137 823 783 115 3,858 (55)3,803 
Elimination of intersegment revenues(202)(14)(101)1 (316)(3)(319)
Total net revenues$1,935 $809 $682 $116 $3,542 $(58)$3,484 
Nine Months Ended September 30, 2023
Advice & Wealth ManagementAsset ManagementRetirement & Protection SolutionsCorporate & OtherTotal SegmentsNon-operating
Revenue		Total
(in millions)
Management and financial advice fees:
Asset management fees:
Retail$— $1,480 $— $— $1,480 $— $1,480 
Institutional— 474 — — 474 — 474 
Advisory fees3,491 — — — 3,491 — 3,491 
Financial planning fees307 — — — 307 — 307 
Transaction and other fees279 146 42 — 467 — 467 
Total management and financial advice fees4,077 2,100 42 — 6,219 — 6,219 
Distribution fees:
Mutual funds538 156 — — 694 — 694 
Insurance and annuity659 116 244 — 1,019 — 1,019 
Off-balance sheet brokerage cash268 — — — 268 — 268 
Other products249 — — — 249 — 249 
Total distribution fees1,714 272 244 — 2,230 — 2,230 
Other revenues174 14 — — 188 — 188 
Total revenue from contracts with customers5,965 2,386 286 — 8,637 — 8,637 
Revenue from other sources (1)
1,435 47 2,272 430 4,184 113 4,297 
Total segment gross revenues7,400 2,433 2,558 430 12,821 113 12,934 
Banking and deposit interest expense(385)— — (13)(398)— (398)
Total segment net revenues7,015 2,433 2,558 417 12,423 113 12,536 
Elimination of intersegment revenues(629)(57)(310)12 (984)(9)(993)
Total net revenues$6,386 $2,376 $2,248 $429 $11,439 $104 $11,543 
Nine Months Ended September 30, 2022
Advice & Wealth ManagementAsset ManagementRetirement & Protection SolutionsCorporate & OtherTotal SegmentsNon-operating
Revenue		Total
(in millions)
Management and financial advice fees:
Asset management fees:
Retail$— $1,696 $— $— $1,696 $— $1,696 
Institutional— 527 — — 527 — 527 
Advisory fees3,442 — — — 3,442 — 3,442 
Financial planning fees293 — — — 293 — 293 
Transaction and other fees282 160 46 — 488 — 488 
Total management and financial advice fees4,017 2,383 46 — 6,446 — 6,446 
Distribution fees:
Mutual funds570 179 — — 749 — 749 
Insurance and annuity642 128 267 — 1,037 — 1,037 
Off-balance sheet brokerage cash (2)
180 — — — 180 — 180 
Other products258 — — — 258 — 258 
Total distribution fees1,650 307 267 — 2,224 — 2,224 
Other revenues158 7 — — 165 — 165 
Total revenue from contracts with customers5,825 2,697 313 — 8,835 — 8,835 
Revenue from other sources (1)
430 24 1,998 352 2,804 (9)2,795 
Total segment gross revenues6,255 2,721 2,311 352 11,639 (9)11,630 
Banking and deposit interest expense(20)— — (2)(22)— (22)
Total segment net revenues6,235 2,721 2,311 350 11,617 (9)11,608 
Elimination of intersegment revenues(651)(37)(318)1 (1,005)(8)(1,013)
Total net revenues$5,584 $2,684 $1,993 $351 $10,612 $(17)$10,595 
(1) Revenues not included in the scope of the revenue from contracts with customers standard. The amounts primarily consist of revenue associated with insurance and annuity products and investment income from financial instruments.
(2) Prior to the fourth quarter of 2022, Off-balance sheet brokerage cash was included in Other products. Prior periods have been updated to be comparative.