Revenue from Contracts with Customers - Disaggregated Revenue (Details) - USD ($) $ in Millions	12 Months Ended
	Dec. 31, 2022	Dec. 31, 2021	Dec. 31, 2020
Revenue disaggregated by segment
Total revenues	$ 14,347	$ 13,443	$ 11,958
Banking and deposit interest expense	(76)	(12)	(59)
Total net revenues	14,271	13,431	11,899
Management and financial advice fees
Revenue disaggregated by segment
Revenue from contracts with customers	9,033	9,275	7,368
Distribution fees
Revenue disaggregated by segment
Revenue from contracts with customers	1,938	1,830	1,661
Advice & Wealth Management
Revenue disaggregated by segment
Total net revenues	7,614	6,978	5,782
Asset Management
Revenue disaggregated by segment
Total net revenues	3,454	3,632	2,838
Retirement & Protection Solutions
Revenue disaggregated by segment
Total net revenues	2,714	2,766	2,661
Corporate & Other
Revenue disaggregated by segment
Total net revenues	482	485	548
Reportable segments
Revenue disaggregated by segment
Revenue from contracts with customers	11,649	11,877	9,696
Revenue from other sources	4,012	3,571	3,572
Total revenues	15,661	15,448	13,268
Banking and deposit interest expense	(81)	(14)	(62)
Total net revenues	15,580	15,434	13,206
Reportable segments | Management and financial advice fees
Revenue disaggregated by segment
Revenue from contracts with customers	8,434	8,544	6,727
Reportable segments | Asset Management: Retail
Revenue disaggregated by segment
Revenue from contracts with customers	2,179	2,309	1,822
Reportable segments | Asset Management: Institutional
Revenue disaggregated by segment
Revenue from contracts with customers	678	645	442
Reportable segments | Advisory fees
Revenue disaggregated by segment
Revenue from contracts with customers	4,526	4,539	3,511
Reportable segments | Financial Planning Fees
Revenue disaggregated by segment
Revenue from contracts with customers	410	386	348
Reportable segments | Transaction and other fees
Revenue disaggregated by segment
Revenue from contracts with customers	641	665	604
Reportable segments | Distribution fees
Revenue disaggregated by segment
Revenue from contracts with customers	2,994	3,133	2,776
Reportable segments | Mutual Funds
Revenue disaggregated by segment
Revenue from contracts with customers	972	1,134	974
Reportable segments | Insurance and annuity
Revenue disaggregated by segment
Revenue from contracts with customers	1,359	1,598	1,372
Reportable segments | Off-balance sheet brokerage cash
Revenue disaggregated by segment
Revenue from contracts with customers	324	60	117
Reportable segments | Other products
Revenue disaggregated by segment
Revenue from contracts with customers	339	341	313
Reportable segments | Other revenues
Revenue disaggregated by segment
Revenue from contracts with customers	221	200	193
Reportable segments | Advice & Wealth Management
Revenue disaggregated by segment
Revenue from contracts with customers	7,768	7,746	6,395
Revenue from other sources	769	287	339
Total revenues	8,537	8,033	6,734
Banking and deposit interest expense	(76)	(12)	(59)
Total net revenues	8,461	8,021	6,675
Reportable segments | Advice & Wealth Management | Management and financial advice fees
Revenue disaggregated by segment
Revenue from contracts with customers	5,308	5,297	4,211
Reportable segments | Advice & Wealth Management | Asset Management: Retail
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Advice & Wealth Management | Asset Management: Institutional
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Advice & Wealth Management | Advisory fees
Revenue disaggregated by segment
Revenue from contracts with customers	4,526	4,539	3,511
Reportable segments | Advice & Wealth Management | Financial Planning Fees
Revenue disaggregated by segment
Revenue from contracts with customers	410	386	348
Reportable segments | Advice & Wealth Management | Transaction and other fees
Revenue disaggregated by segment
Revenue from contracts with customers	372	372	352
Reportable segments | Advice & Wealth Management | Distribution fees
Revenue disaggregated by segment
Revenue from contracts with customers	2,249	2,253	2,002
Reportable segments | Advice & Wealth Management | Mutual Funds
Revenue disaggregated by segment
Revenue from contracts with customers	741	858	737
Reportable segments | Advice & Wealth Management | Insurance and annuity
Revenue disaggregated by segment
Revenue from contracts with customers	845	994	835
Reportable segments | Advice & Wealth Management | Off-balance sheet brokerage cash
Revenue disaggregated by segment
Revenue from contracts with customers	324	60	117
Reportable segments | Advice & Wealth Management | Other products
Revenue disaggregated by segment
Revenue from contracts with customers	339	341	313
Reportable segments | Advice & Wealth Management | Other revenues
Revenue disaggregated by segment
Revenue from contracts with customers	211	196	182
Reportable segments | Asset Management
Revenue disaggregated by segment
Revenue from contracts with customers	3,474	3,652	2,867
Revenue from other sources	32	30	24
Total revenues	3,506	3,682	2,891
Banking and deposit interest expense	0	0	0
Total net revenues	3,506	3,682	2,891
Reportable segments | Asset Management | Management and financial advice fees
Revenue disaggregated by segment
Revenue from contracts with customers	3,067	3,177	2,454
Reportable segments | Asset Management | Asset Management: Retail
Revenue disaggregated by segment
Revenue from contracts with customers	2,179	2,309	1,822
Reportable segments | Asset Management | Asset Management: Institutional
Revenue disaggregated by segment
Revenue from contracts with customers	678	645	442
Reportable segments | Asset Management | Advisory fees
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Asset Management | Financial Planning Fees
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Asset Management | Transaction and other fees
Revenue disaggregated by segment
Revenue from contracts with customers	210	223	190
Reportable segments | Asset Management | Distribution fees
Revenue disaggregated by segment
Revenue from contracts with customers	397	471	411
Reportable segments | Asset Management | Mutual Funds
Revenue disaggregated by segment
Revenue from contracts with customers	231	276	237
Reportable segments | Asset Management | Insurance and annuity
Revenue disaggregated by segment
Revenue from contracts with customers	166	195	174
Reportable segments | Asset Management | Off-balance sheet brokerage cash
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Asset Management | Other products
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Asset Management | Other revenues
Revenue disaggregated by segment
Revenue from contracts with customers	10	4	2
Reportable segments | Retirement & Protection Solutions
Revenue disaggregated by segment
Revenue from contracts with customers	407	479	431
Revenue from other sources	2,727	2,765	2,663
Total revenues	3,134	3,244	3,094
Banking and deposit interest expense	0	0	0
Total net revenues	3,134	3,244	3,094
Reportable segments | Retirement & Protection Solutions | Management and financial advice fees
Revenue disaggregated by segment
Revenue from contracts with customers	59	70	62
Reportable segments | Retirement & Protection Solutions | Asset Management: Retail
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Retirement & Protection Solutions | Asset Management: Institutional
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Retirement & Protection Solutions | Advisory fees
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Retirement & Protection Solutions | Financial Planning Fees
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Retirement & Protection Solutions | Transaction and other fees
Revenue disaggregated by segment
Revenue from contracts with customers	59	70	62
Reportable segments | Retirement & Protection Solutions | Distribution fees
Revenue disaggregated by segment
Revenue from contracts with customers	348	409	363
Reportable segments | Retirement & Protection Solutions | Mutual Funds
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Retirement & Protection Solutions | Insurance and annuity
Revenue disaggregated by segment
Revenue from contracts with customers	348	409	363
Reportable segments | Retirement & Protection Solutions | Off-balance sheet brokerage cash
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Retirement & Protection Solutions | Other products
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Retirement & Protection Solutions | Other revenues
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	6
Reportable segments | Corporate & Other
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	3
Revenue from other sources	484	489	546
Total revenues	484	489	549
Banking and deposit interest expense	(5)	(2)	(3)
Total net revenues	479	487	546
Reportable segments | Corporate & Other | Management and financial advice fees
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Corporate & Other | Asset Management: Retail
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Corporate & Other | Asset Management: Institutional
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Corporate & Other | Advisory fees
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Corporate & Other | Financial Planning Fees
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Corporate & Other | Transaction and other fees
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Corporate & Other | Distribution fees
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Corporate & Other | Mutual Funds
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Corporate & Other | Insurance and annuity
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Corporate & Other | Off-balance sheet brokerage cash
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Corporate & Other | Other products
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	0
Reportable segments | Corporate & Other | Other revenues
Revenue disaggregated by segment
Revenue from contracts with customers	0	0	3
Intersegment eliminations
Revenue disaggregated by segment
Total net revenues	(1,316)	(1,573)	(1,377)
Intersegment eliminations | Advice & Wealth Management
Revenue disaggregated by segment
Total net revenues	(847)	(1,043)	(893)
Intersegment eliminations | Asset Management
Revenue disaggregated by segment
Total net revenues	(52)	(50)	(53)
Intersegment eliminations | Retirement & Protection Solutions
Revenue disaggregated by segment
Total net revenues	(420)	(478)	(433)
Intersegment eliminations | Corporate & Other
Revenue disaggregated by segment
Total net revenues	3	(2)	2
Non-operating
Revenue disaggregated by segment
Revenue from other sources	17	(414)	77
Total revenues	17	(414)	77
Total net revenues	17	(414)	77
Segment reconciling items
Revenue disaggregated by segment
Total net revenues	7	(430)	70
Total
Revenue disaggregated by segment
Revenue from other sources	4,029	3,157	3,649
Total revenues	15,678	15,034	13,345
Banking and deposit interest expense	(81)	(14)	(62)
Total net revenues	15,597	15,020	13,283
Eliminations
Revenue disaggregated by segment
Total net revenues	(1,326)	(1,589)	(1,384)
Total Segments after intersegment eliminations | Reportable segments
Revenue disaggregated by segment
Total net revenues	14,264	13,861	11,829
Non-operating | Segment reconciling items
Revenue disaggregated by segment
Total net revenues	99	107	71
Non-operating | Eliminations
Revenue disaggregated by segment
Total net revenues	$ (10)	$ (16)	$ (7)