Revenue from Contracts with Customers - Disaggregated Revenue (Details) - USD ($) $ in Millions		12 Months Ended
		Dec. 31, 2021	Dec. 31, 2020	Dec. 31, 2019
Revenue disaggregated by segment
Total revenues		$ 13,443	$ 11,958	$ 13,103
Banking and deposit interest expense		(12)	(59)	(136)
Total net revenues		13,431	11,899	12,967
Management and financial advice fees
Revenue disaggregated by segment
Revenue from contracts with customers		9,275	7,368	7,015
Distribution fees
Revenue disaggregated by segment
Revenue from contracts with customers		1,830	1,661	1,919
Advice and Wealth Management Segment
Revenue disaggregated by segment
Total net revenues		6,978	5,782	5,675
Asset Management Segment
Revenue disaggregated by segment
Total net revenues		3,632	2,838	2,858
Retirement and Protection Solutions Segment
Revenue disaggregated by segment
Total net revenues		2,766	2,661	2,694
Corporate and Other Segment
Revenue disaggregated by segment
Total net revenues		485	548	1,483
Reportable segments
Revenue disaggregated by segment
Revenue from contracts with customers		11,877	9,696	9,604
Revenue from other sources	[1]	3,571	3,572	4,652
Total revenues		15,448	13,268	14,256
Banking and deposit interest expense		(14)	(62)	(144)
Total net revenues		15,434	13,206	14,112
Reportable segments | Management and financial advice fees
Revenue disaggregated by segment
Revenue from contracts with customers		8,544	6,727	6,371
Reportable segments | Asset Management: Retail
Revenue disaggregated by segment
Revenue from contracts with customers		2,309	1,822	1,783
Reportable segments | Asset Management: Institutional
Revenue disaggregated by segment
Revenue from contracts with customers		645	442	495
Reportable segments | Advisory fees
Revenue disaggregated by segment
Revenue from contracts with customers		4,539	3,511	3,156
Reportable segments | Financial Planning Fees
Revenue disaggregated by segment
Revenue from contracts with customers		386	348	330
Reportable segments | Transaction and other fees
Revenue disaggregated by segment
Revenue from contracts with customers		665	604	607
Reportable segments | Distribution fees
Revenue disaggregated by segment
Revenue from contracts with customers		3,133	2,776	3,052
Reportable segments | Mutual Funds
Revenue disaggregated by segment
Revenue from contracts with customers		1,134	974	963
Reportable segments | Insurance and annuity products
Revenue disaggregated by segment
Revenue from contracts with customers		1,598	1,372	1,409
Reportable segments | Other products
Revenue disaggregated by segment
Revenue from contracts with customers		401	430	680
Reportable segments | Other revenues
Revenue disaggregated by segment
Revenue from contracts with customers		200	193	181
Reportable segments | Advice and Wealth Management Segment
Revenue disaggregated by segment
Revenue from contracts with customers		7,746	6,395	6,299
Revenue from other sources	[1]	287	339	436
Total revenues		8,033	6,734	6,735
Banking and deposit interest expense		(12)	(59)	(136)
Total net revenues		8,021	6,675	6,599
Reportable segments | Advice and Wealth Management Segment | Management and financial advice fees
Revenue disaggregated by segment
Revenue from contracts with customers		5,297	4,211	3,841
Reportable segments | Advice and Wealth Management Segment | Advisory fees
Revenue disaggregated by segment
Revenue from contracts with customers		4,539	3,511	3,156
Reportable segments | Advice and Wealth Management Segment | Financial Planning Fees
Revenue disaggregated by segment
Revenue from contracts with customers		386	348	330
Reportable segments | Advice and Wealth Management Segment | Transaction and other fees
Revenue disaggregated by segment
Revenue from contracts with customers		372	352	355
Reportable segments | Advice and Wealth Management Segment | Distribution fees
Revenue disaggregated by segment
Revenue from contracts with customers		2,253	2,002	2,281
Reportable segments | Advice and Wealth Management Segment | Mutual Funds
Revenue disaggregated by segment
Revenue from contracts with customers		858	737	726
Reportable segments | Advice and Wealth Management Segment | Insurance and annuity products
Revenue disaggregated by segment
Revenue from contracts with customers		994	835	875
Reportable segments | Advice and Wealth Management Segment | Other products
Revenue disaggregated by segment
Revenue from contracts with customers		401	430	680
Reportable segments | Advice and Wealth Management Segment | Other revenues
Revenue disaggregated by segment
Revenue from contracts with customers		196	182	177
Reportable segments | Asset Management Segment
Revenue disaggregated by segment
Revenue from contracts with customers		3,652	2,867	2,879
Revenue from other sources	[1]	30	24	34
Total revenues		3,682	2,891	2,913
Total net revenues		3,682	2,891	2,913
Reportable segments | Asset Management Segment | Management and financial advice fees
Revenue disaggregated by segment
Revenue from contracts with customers		3,177	2,454	2,467
Reportable segments | Asset Management Segment | Asset Management: Retail
Revenue disaggregated by segment
Revenue from contracts with customers		2,309	1,822	1,783
Reportable segments | Asset Management Segment | Asset Management: Institutional
Revenue disaggregated by segment
Revenue from contracts with customers		645	442	495
Reportable segments | Asset Management Segment | Transaction and other fees
Revenue disaggregated by segment
Revenue from contracts with customers		223	190	189
Reportable segments | Asset Management Segment | Distribution fees
Revenue disaggregated by segment
Revenue from contracts with customers		471	411	408
Reportable segments | Asset Management Segment | Mutual Funds
Revenue disaggregated by segment
Revenue from contracts with customers		276	237	237
Reportable segments | Asset Management Segment | Insurance and annuity products
Revenue disaggregated by segment
Revenue from contracts with customers		195	174	171
Reportable segments | Asset Management Segment | Other revenues
Revenue disaggregated by segment
Revenue from contracts with customers		4	2	4
Reportable segments | Retirement and Protection Solutions Segment
Revenue disaggregated by segment
Revenue from contracts with customers		479	431	420
Revenue from other sources	[1]	2,765	2,663	2,703
Total revenues		3,244	3,094	3,123
Total net revenues		3,244	3,094	3,123
Reportable segments | Retirement and Protection Solutions Segment | Management and financial advice fees
Revenue disaggregated by segment
Revenue from contracts with customers		70	62	63
Reportable segments | Retirement and Protection Solutions Segment | Transaction and other fees
Revenue disaggregated by segment
Revenue from contracts with customers		70	62	63
Reportable segments | Retirement and Protection Solutions Segment | Distribution fees
Revenue disaggregated by segment
Revenue from contracts with customers		409	363	357
Reportable segments | Retirement and Protection Solutions Segment | Insurance and annuity products
Revenue disaggregated by segment
Revenue from contracts with customers		409	363	357
Reportable segments | Retirement and Protection Solutions Segment | Other revenues
Revenue disaggregated by segment
Revenue from contracts with customers			6
Reportable segments | Corporate and Other Segment
Revenue disaggregated by segment
Revenue from contracts with customers			3	6
Revenue from other sources	[1]	489	546	1,479
Total revenues		489	549	1,485
Banking and deposit interest expense		(2)	(3)	(8)
Total net revenues		487	546	1,477
Reportable segments | Corporate and Other Segment | Distribution fees
Revenue disaggregated by segment
Revenue from contracts with customers				6
Reportable segments | Corporate and Other Segment | Insurance and annuity products
Revenue disaggregated by segment
Revenue from contracts with customers				6
Reportable segments | Corporate and Other Segment | Other revenues
Revenue disaggregated by segment
Revenue from contracts with customers			3
Intersegment eliminations
Revenue disaggregated by segment
Total net revenues	[2]	(1,573)	(1,377)	(1,402)
Intersegment eliminations | Advice and Wealth Management Segment
Revenue disaggregated by segment
Total net revenues		(1,043)	(893)	(924)
Intersegment eliminations | Asset Management Segment
Revenue disaggregated by segment
Total net revenues		(50)	(53)	(55)
Intersegment eliminations | Retirement and Protection Solutions Segment
Revenue disaggregated by segment
Total net revenues		(478)	(433)	(429)
Intersegment eliminations | Corporate and Other Segment
Revenue disaggregated by segment
Total net revenues		(2)	2	6
Segment reconciling items
Revenue disaggregated by segment
Total net revenues		(430)	70	257
Non-operating
Revenue disaggregated by segment
Revenue from other sources	[1]	(414)	77	265
Total revenues		(414)	77	265
Total net revenues		(414)	77	265
Total
Revenue disaggregated by segment
Revenue from other sources	[1]	3,157	3,649	4,917
Total revenues		15,034	13,345	14,521
Banking and deposit interest expense		(14)	(62)	(144)
Total net revenues		15,020	13,283	14,377
Eliminations
Revenue disaggregated by segment
Total net revenues		(1,589)	(1,384)	(1,410)
Total Segments after intersegment eliminations | Reportable segments
Revenue disaggregated by segment
Total net revenues		13,861	11,829	12,710
Non-operating | Eliminations
Revenue disaggregated by segment
Total net revenues		$ (16)	$ (7)	$ (8)

[1] Revenues not included in the scope of the revenue from contracts with customers standard. The amounts primarily consist of revenue associated with insurance and annuity products or financial instruments.

[2] Represents the elimination of intersegment revenues recognized for the years ended December 31, 2021, 2020 and 2019 in each segment as follows: Advice and Wealth Management ($1,043, $893 and $924, respectively); Asset Management ($50, $53 and $55, respectively); Retirement & Protection Solutions ($478, $433 and $429, respectively); and Corporate & Other ($2, $(2) and $(6), respectively).