Financing Receivables

The Company’s financing receivables include commercial mortgage loans, syndicated loans, consumer loans, policy loans, certificate loans and margin loans. Commercial mortgage loans, syndicated loans, consumer loans, policy loans and certificate loans are reflected in investments. Margin loans are recorded in receivables. Policy and certificate loans do not exceed the cash surrender value at origination. As there is minimal risk of loss related to policy and certificate loans, the Company does not record an allowance for loan losses. The Company monitors collateral supporting margin loans and requests additional collateral when necessary in order to mitigate the risk of loss. As there is minimal risk of loss related to margin loans, the allowance for loan losses is immaterial.

Allowance for Loan Losses

The following tables present a rollforward of the allowance for loan losses for the nine months ended and the ending balance of the allowance for loan losses by impairment method and type of loan:



	September 30, 2013
	Commercial Mortgage Loans			Syndicated Loans			Consumer Loans			Total
	(in millions)
Beginning balance	$	29		$	7		$	8		$	44
Charge-offs	(3		)	(1		)	(2		)	(6		)
Recoveries	—			—			1			1
Ending balance	$	26		$	6		$	7		$	39

Individually evaluated for impairment	$	6		$	—		$	1		$	7
Collectively evaluated for impairment	20			6			6			32



	September 30, 2012
	Commercial Mortgage Loans			Syndicated Loans			Consumer Loans			Total
	(in millions)
Beginning balance	$	35		$	9		$	16		$	60
Charge-offs	(6		)	(2		)	(7		)	(15		)
Recoveries	—			—			1			1
Provisions	—			—			4			4
Ending balance	$	29		$	7		$	14		$	50

Individually evaluated for impairment	$	6		$	1		$	1		$	8
Collectively evaluated for impairment	23			6			13			42

The recorded investment in financing receivables by impairment method and type of loan was as follows:



	September 30, 2013
	Commercial Mortgage Loans		Syndicated Loans		Consumer Loans		Total
	(in millions)
Individually evaluated for impairment	$	46	$	5	$	7	$	58
Collectively evaluated for impairment	2,609		304		918		3,831
Total	$	2,655	$	309	$	925	$	3,889



	December 31, 2012
	Commercial Mortgage Loans		Syndicated Loans		Consumer Loans		Total
	(in millions)
Individually evaluated for impairment	$	44	$	2	$	8	$	54
Collectively evaluated for impairment	2,562		335		1,061		3,958
Total	$	2,606	$	337	$	1,069	$	4,012

As of September 30, 2013 and December 31, 2012, the Company’s recorded investment in financing receivables individually evaluated for impairment for which there was no related allowance for loan losses was $23 million and $17 million, respectively. Unearned income, unamortized premiums and discounts, and net unamortized deferred fees and costs are not material to the Company’s total loan balance.

Purchases and sales of loans were as follows:



	Three Months Ended September 30,				Nine Months Ended September 30,
	2013		2012		2013		2012
	(in millions)
Purchases
Consumer loans	$	—	$	—	$	—	$	51
Syndicated loans	8		21		67		74
Total loans purchased	$	8	$	21	$	67	$	125

Sales
Consumer loans	$	—	$	78	$	—	$	199
Syndicated loans	—		5		2		5
Total loans sold	$	—	$	83	$	2	$	204

The Company has not acquired any loans with deteriorated credit quality as of the acquisition date.

Credit Quality Information

Nonperforming loans, which are generally loans 90 days or more past due, were $15 million and $7 million as of September 30, 2013 and December 31, 2012, respectively. All other loans were considered to be performing.

Commercial Mortgage Loans

The Company reviews the credit worthiness of the borrower and the performance of the underlying properties in order to determine the risk of loss on commercial mortgage loans. Based on this review, the commercial mortgage loans are assigned an internal risk rating, which management updates as necessary. Commercial mortgage loans which management has assigned its highest risk rating were 2% of total commercial mortgage loans at both September 30, 2013 and December 31, 2012. Loans with the highest risk rating represent distressed loans which the Company has identified as impaired or expects to become delinquent or enter into foreclosure within the next six months. In addition, the Company reviews the concentrations of credit risk by region and property type.

Concentrations of credit risk of commercial mortgage loans by U.S. region were as follows:



	Loans				Percentage
	September 30, 2013		December 31, 2012		September 30, 2013		December 31, 2012
	(in millions)
East North Central	$	256	$	260	10	%	10	%
East South Central	71		66		2		3
Middle Atlantic	204		207		8		8
Mountain	259		272		10		10
New England	143		146		5		6
Pacific	643		597		24		23
South Atlantic	710		661		27		25
West North Central	203		232		8		9
West South Central	166		165		6		6
	2,655		2,606		100	%	100	%
Less: allowance for loan losses	26		29
Total	$	2,629	$	2,577

Concentrations of credit risk of commercial mortgage loans by property type were as follows:



	Loans				Percentage
	September 30, 2013		December 31, 2012		September 30, 2013		December 31, 2012
	(in millions)
Apartments	$	484	$	450	18	%	17	%
Hotel	33		36		1		1
Industrial	462		474		18		18
Mixed use	27		42		1		2
Office	565		610		21		24
Retail	924		858		35		33
Other	160		136		6		5
	2,655		2,606		100	%	100	%
Less: allowance for loan losses	26		29
Total	$	2,629	$	2,577

Syndicated Loans

The Company’s syndicated loan portfolio is diversified across industries and issuers. The primary credit indicator for syndicated loans is whether the loans are performing in accordance with the contractual terms of the syndication. Total nonperforming syndicated loans at September 30, 2013 and December 31, 2012 were $4 million and $3 million, respectively.

Consumer Loans

The Company considers the credit worthiness of borrowers (FICO score), collateral characteristics such as loan-to-value (“LTV”) and geographic concentration in determining the allowance for loan losses for consumer loans. At a minimum, management updates FICO scores and LTV ratios semiannually.

As of both September 30, 2013 and December 31, 2012, approximately 5% of consumer loans had FICO scores below 640. At September 30, 2013 and December 31, 2012, approximately 5% and 8%, respectively, of the Company’s residential mortgage loans had LTV ratios greater than 90%. The Company’s most significant geographic concentration for consumer loans is in California representing 38% of the portfolio as of both September 30, 2013 and December 31, 2012. No other state represents more than 10% of the total consumer loan portfolio.

Troubled Debt Restructurings

The following table presents the number of loans restructured by the Company during the period and their recorded investment at the end of the period:



	Three Months Ended September 30,						Nine Months Ended September 30,
	2013			2012			2013			2012
	Number of Loans	Recorded Investment		Number of Loans	Recorded Investment		Number of Loans	Recorded Investment		Number of Loans	Recorded Investment
	(in millions, except number of loans)
Commercial mortgage loans	3	$	12	3	$	12	7	$	22	4	$	13
Syndicated loans	—	—		—	—		1	—		2	2
Consumer bank loans	4	—		17	—		13	—		56	1
Total	7	$	12	20	$	12	21	$	22	62	$	16

The troubled debt restructurings did not have a material impact to the Company’s allowance for loan losses or income recognized for the three months and nine months ended September 30, 2013 and 2012. There are no material commitments to lend additional funds to borrowers whose loans have been restructured.