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Segment and Other Supplemental Information (Tables)
9 Months Ended
Sep. 30, 2013
Regional Segment Revenue and Gross Margin

The following table presents regional segment revenue and gross margin for the Company. For comparative purposes, prior-year amounts have been reclassified to conform to the current-year presentation:

Three Months Ended
September 30,
Nine Months Ended
September 30,
In millions 2013 2012 2013 2012

Revenue

Americas

$ 409 $ 384 $ 1,169 $ 1,170

International

257 263 754 755

Total revenue

666 647 1,923 1,925

Gross margin

Americas

233 229 668 703

International

125 132 374 378

Total gross margin

358 361 1,042 1,081

Selling, general and administrative expenses

183 174 547 518

Research and development expenses

43 44 140 133

Total income from operations

132 143 355 430

Other expense, net

0 0 (1 ) (1 )

Income before income taxes

$ 132 $ 143 $ 354 $ 429

Revenue by Product and Services

The following table presents revenue by product and services for the Company:

Three Months Ended
September 30,
Nine Months Ended
September 30,
In millions 2013 2012 2013 2012

Products (software and hardware)(1)

$ 306 $ 306 $ 858 $ 935

Consulting services

200 194 593 552

Maintenance services

160 147 472 438

Total services

360 341 1,065 990

Total revenue

$ 666 $ 647 $ 1,923 $ 1,925

(1) Our data warehousing software and hardware products are often sold and delivered together in the form of a “node” of capacity as an integrated technology solution. Accordingly, it is impracticable to provide the breakdown of revenue from various types of software and hardware products.