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Segment Information (Tables)
9 Months Ended
Aug. 31, 2020
Segment Reporting [Abstract]  
Schedule of Segment Information
Three Months Ended August 31,
(in millions)RevenuesOperating costs and
expenses
Selling
and
administrative
Depreciation
and
amortization
Operating
income (loss)
2020
NAA$15 $1,292 $144 $348 $(1,770)
EA(4)225 71 165 (465)
Cruise Support12 44 32 (86)
Tour and Other20 20 (11)
$31 $1,549 $265 $551 $(2,333)
2019
NAA$4,256 $2,327 $339 $345 $1,246 
EA2,035 1,058 150 165 662 
Cruise Support42 39 65 29 (92)
Tour and Other200 109 74 
$6,533 $3,532 $563 $548 $1,890 
Nine Months Ended August 31,
(in millions)RevenuesOperating costs and
expenses
Selling
and
administrative
Depreciation
and
amortization
Operating
income (loss)
2020
NAA$3,612 $5,197 $841 $1,081 $(4,827)(a)
EA1,785 2,314 404 499 (2,208)(b)
Cruise Support67 (22)170 96 (177)
Tour and Other96 67 19 22 (12)
$5,561 $7,556 $1,435 $1,698 $(7,223)
2019
NAA$10,495 $6,370 $1,034 $1,012 $2,079 
EA5,122 3,166 540 483 933 
Cruise Support128 99 217 84 (272)
Tour and Other299 198 21 28 52 
$16,043 $9,833 $1,813 $1,607 $2,791 

(a)    Includes $1.3 billion of goodwill impairment charges.
(b)    Includes $777 million of goodwill impairment charges.
Schedule of Revenue by Geographical Area
Revenue by geographic areas, which are based on where our guests are sourced, were as follows:
Three Months Ended August 31,Nine Months Ended August 31,
(in millions)2020201920202019
North America$14 $3,751 $3,065 $8,910 
Europe1,738 1,622 4,486 
Australia and Asia937 681 2,261 
Other10 107 192 385 
$31 $6,533 $5,561 $16,043