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Segment Information (Tables)
6 Months Ended
May 31, 2020
Segment Reporting [Abstract]  
Schedule of Segment Information
Three Months Ended May 31,
(in millions)RevenuesOperating costs and
expenses
Selling
and
administrative
Depreciation
and
amortization
Operating
income (loss)
2020
NAA$457  $1,631  $297  $369  $(2,860) (a) 
EA238  773  126  168  (1,174) (b) 
Cruise Support22  53  61  33  (125) 
Tour and Other24  28    (19) 
$740  $2,484  $492  $577  $(4,177) 
2019
NAA$3,162  $2,033  $342  $339  $447  
EA1,561  1,033  185  166  177  
Cruise Support44  32  87  27  (102) 
Tour and Other71  61    (7) 
$4,838  $3,159  $621  $542  $515  
(a) Includes $1.0 billion of goodwill impairment charges.
(b) Includes $345 million of goodwill impairment charges.
Six Months Ended May 31,
(in millions)RevenuesOperating costs and
expenses
Selling
and
administrative
Depreciation
and
amortization
Operating
income (loss)
2020
NAA$3,597  $3,904  $697  $733  $(3,056) (c) 
EA1,790  2,090  333  334  (1,743) (d) 
Cruise Support66  (34) 126  64  (91) 
Tour and Other76  47  14  16  —  
$5,529  $6,007  $1,170  $1,147  $(4,891) 
2019
NAA$6,239  $4,043  $695  $667  $833  
EA3,087  2,108  390  318  270  
Cruise Support86  60  152  55  (180) 
Tour and Other99  90  13  19  (22) 
$9,511  $6,301  $1,250  $1,059  $902  
(c) Includes $1.3 billion of goodwill impairment charges.
(d) Includes $777 million of goodwill impairment charges.
Schedule of Revenue by Geographical Area
Revenue by geographic areas, which are based on where our guests are sourced, were as follows:
Three Months Ended May 31,Six Months Ended May 31,
(in millions)2020201920202019
North America$404  $2,639  $3,051  $5,159  
Europe250  1,350  1,616  2,749  
Australia and Asia65  741  680  1,324  
Other21  108  182  279  
$740  $4,838  $5,529  $9,511