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Segment Information (Tables)
9 Months Ended
Aug. 31, 2018
Segment Reporting [Abstract]  
Schedule of Segment Information
The operating segments within each of our NAA and EA reportable segments have been aggregated based on the similarity of their economic and other characteristics. Our Cruise Support segment represents our portfolio of leading port destinations and other services, all of which are operated for the benefit of our cruise brands. Our Tour and Other segment represents the hotel and transportation operations of Holland America Princess Alaska Tours and other operations.
 
Three Months Ended August 31,
 
(in millions)
Revenues
 
Operating costs and
expenses
 
Selling
and
administrative
 
Depreciation
and
amortization
 
Operating
income (loss)
 
2018
 
 
 
 
 
 
 
 
 
 
NAA
$
3,805

 
$
1,981

 
$
333

 
$
323

 
$
1,168

 
EA
1,832

 
891

 
172

 
150

 
621

 
Cruise Support
31

 
(4
)
 
64

 
28

 
(57
)
 
Tour and Other
167

 
90

 
4

 
10

 
62

 
 
$
5,836

 
$
2,958

 
$
573

 
$
511

 
$
1,794

 
2017
 
 
 
 
 
 
 
 
 
 
NAA
$
3,565

 
$
1,920

 
$
320

 
$
303

 
$
933

(a)
EA
1,767

 
1,007

 
158

 
147

 
455

 
Cruise Support
28

 

 
65

 
13

 
(50
)
 
Tour and Other
155

 
86

 
4

 
10

 
55

 
 
$
5,515

 
$
3,013

 
$
547

 
$
473

 
$
1,393

 



 
Nine Months Ended August 31,
 
(in millions)
Revenues
 
Operating costs and
expenses
 
Selling
and
administrative
 
Depreciation
and
amortization
 
Operating
income (loss)
 
2018
 
 
 
 
 
 
 
 
 
 
NAA
$
9,325

 
$
5,385

 
$
1,039

 
$
940

 
$
1,961

 
EA
4,784

 
2,783

 
551

 
466

 
984

 
Cruise Support
94

 
40

 
183

 
76

 
(204
)
 
Tour and Other
222

 
140

 
22

 
29

 
31

 
 
$
14,425

 
$
8,348

 
$
1,794

 
$
1,510

 
$
2,772

 
2017
 
 
 
 
 
 
 
 
 
 
NAA
$
8,744

 
$
5,073

 
$
982

 
$
893

 
$
1,708

(a)
EA
4,206

 
2,661

 
475

 
411

 
658

 
Cruise Support
101

 
18

 
180

 
36

 
(133
)
 
Tour and Other
200

 
132

 
12

 
28

 
28

 
 
$
13,251

 
$
7,884

 
$
1,649

 
$
1,368

 
$
2,261

 


(a) Includes $89 million of impairment charges related to NAA’s goodwill and trademarks.