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Segment Information (Tables)
 12 Months Ended
Nov. 30, 2014
Segment Reporting [Abstract]  
Selected Information for Cruise and Tour and Other Segments
Selected information for our segments as of and for the years ended November 30 was as follows (in millions):
 
 
Revenues
 
Operating
expenses
 
Selling
and
administrative
 
Depreciation
and
amortization
 
Operating
income  (loss)
 
Capital
expenditures
 
Total
assets
 
2014
 
 
 
 
 
 
 
 
 
 
 
 
 
 
North America Cruise Brands (a)
$
9,559

 
$
6,418

 
$
1,121

 
$
959

 
$
1,061

  
$
1,315

 
$
22,765

  
EAA Cruise Brands
6,148

 
3,914

 
725

 
616

 
893


1,054

 
15,228

  
Cruise Support
90

 
39

 
200

 
25

 
(174
)
 
156

 
1,023

  
Tour and Other (a)
215

 
160

 
8

 
35

 
12

 
58

 
516

(c) 
Intersegment elimination (a)
(128
)
 
(128
)
 
—

 
—

 
—

 
—

 
—

  
 
$
15,884

 
$
10,403

 
$
2,054

 
$
1,635

 
$
1,792

 
$
2,583

 
$
39,532

  
2013
 
 
 
 
 
 
 
 
 
 
 
 
 
 
North America Cruise Brands (a)
$
9,370

 
$
6,439

 
$
1,048

 
$
927

 
$
956

 
$
1,350

 
$
22,448

  
EAA Cruise Brands
5,906

 
4,137

 
686

 
599

 
471

(b) 
642

 
16,126

  
Cruise Support
96

 
31

 
136

 
26

 
(97
)
 
108

 
1,016

  
Tour and Other (a)
210

 
143

 
9

 
36

 
22

 
49

 
514

(c) 
Intersegment elimination (a)
(126
)
 
(126
)
 
—

 
—

 
—

 
—

 
—

  
 
$
15,456

 
$
10,624

 
$
1,879

 
$
1,588

 
$
1,352

 
$
2,149

 
$
40,104

  
2012
 
 
 
 
 
 
 
 
 
 
 
 
 
 
North America Cruise Brands (a)
$
9,364

 
$
6,240

 
$
949

 
$
898

 
$
1,277

 
$
990

 
$
21,893

  
EAA Cruise Brands
5,827

 
4,010

 
650

 
561

 
433

(b) 
1,291

 
15,894

  
Cruise Support
86

 
22

 
114

 
28

 
(78
)
 
33

 
888

  
Tour and Other (a)
211

 
154

 
7

 
40

 
10

 
18

 
486

(c) 
Intersegment elimination (a)
(106
)
 
(106
)
 
—

 
—

 
—

 
—

 
—

  
 
$
15,382

 
$
10,320

 
$
1,720

 
$
1,527

 
$
1,642

  
$
2,332

 
$
39,161

  
 
(a)
A portion of the North America cruise brands’ segment revenues includes revenues for the tour portion of a cruise when a land tour package is sold along with a cruise by either Holland America Line or Princess. These intersegment tour revenues, which are included in our Tour and Other segment, are eliminated directly against the North America cruise brands’ segment revenues and operating expenses in the line “Intersegment elimination.”
(b)
Includes $13 million in 2013 and $173 million in 2012 of impairment charges related to Ibero’s goodwill and trademarks.
(c)
Tour and Other segment assets primarily include hotels and lodges in the state of Alaska and the Canadian Yukon, motorcoaches used for sightseeing and charters, glass-domed railcars, which run on the Alaska Railroad, and our owned ships that we leased out under long-term charters to an unaffiliated entity.
Revenue by Geographic Area, Based on Where Guests are Sourced
Revenues by geographic areas, which are based on where our guests are sourced and not the cruise brands on which they sailed, were as follows (in millions):
 
  
Years Ended November 30,
 
2014
 
2013
 
2012
North America
$
7,762

 
$
7,738

 
$
7,952

Europe
5,676

 
5,426

 
5,367

Australia and Asia
2,097

 
1,772

 
1,506

Other
349

 
520

 
557

 
$
15,884

 
$
15,456

 
$
15,382