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Revenue from Contracts with Customers (Tables)
 12 Months Ended
Sep. 30, 2024
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue
The following tables provide information about disaggregated revenue by primary geographical market:

Year Ended September 30, 2024
ScoresSoftwareTotalPercentage
(Dollars in thousands)
Americas$905,266 $544,622 $1,449,888 84 %
Europe, Middle East and Africa5,908 163,618 169,526 10 %
Asia Pacific8,476 89,636 98,112 6 %
      Total$919,650 $797,876 $1,717,526 100 %
Year Ended September 30, 2023
ScoresSoftwareTotalPercentage
(Dollars in thousands)
Americas$763,874 $523,076 $1,286,950 85 %
Europe, Middle East and Africa5,802 135,562 141,364 9 %
Asia Pacific4,152 81,091 85,243 6 %
      Total$773,828 $739,729 $1,513,557 100 %

Year Ended September 30, 2022
ScoresSoftwareTotalPercentage
(Dollars in thousands)
Americas$691,006 $439,705 $1,130,711 82 %
Europe, Middle East and Africa4,475 142,824 147,299 11 %
Asia Pacific11,162 88,098 99,260 7 %
      Total$706,643 $670,627 $1,377,270 100 %
The following table provides information about disaggregated revenue for on-premises and SaaS software within our Software segment by deployment method:
Year Ended September 30,Percentage of revenues
202420232022202420232022
(Dollars in thousands)
On-premises software$313,632 $292,763 $280,649 44 %46 %50 %
SaaS software397,708 347,419 284,102 56 %54 %50 %
      Total$711,340 $640,182 $564,751 100 %100 %100 %
The following table provides information about disaggregated revenue for on-premises and SaaS software within our Software segment by product features:
Year Ended September 30,Percentage of revenues
202420232022202420232022
(Dollars in thousands)
Platform software$200,004 $154,750 $116,252 28 %24 %21 %
Non-Platform software511,336 485,432 448,499 72 %76 %79 %
      Total$711,340 $640,182 $564,751 100 %100 %100 %
The following table provides information about disaggregated revenue for on-premises and SaaS software within our Software segment by timing of revenue recognition:
Year Ended September 30,Percentage of revenues
202420232022202420232022
(Dollars in thousands)
Software recognized at a point in time (1)
$76,284 $72,843 $75,647 11 %11 %13 %
Software recognized over contract term (2)
635,056 567,339 489,104 89 %89 %87 %
      Total$711,340 $640,182 $564,751 100 %100 %100 %
(1)Includes license portion of our on-premises subscription software and perpetual license, both of which are recognized when the software is made available to the customer, or at the start of the subscription.
(2)Includes maintenance portion and usage-based fees of our on-premises subscription software, maintenance revenue on perpetual licenses, as well as SaaS revenue.
The following table provides information about disaggregated revenue for our Scores segment by distribution method:
Year Ended September 30,Percentage of revenues
202420232022202420232022
(Dollars in thousands)
Business-to-business Scores$711,843 $560,995 $475,442 77 %72 %67 %
Business-to-consumer Scores207,807 212,833 231,201 23 %28 %33 %
     Total$919,650 $773,828 $706,643 100 %100 %100 %
Long-lived assets held outside of the U.S. were immaterial
Receivables
Receivables at September 30, 2024 and 2023 consisted of the following: 
 September 30,
 20242023
 (In thousands)
Billed$264,942 $234,745 
Unbilled210,795 203,896 
475,737 438,641 
Less: allowance for doubtful accounts(6,454)(4,978)
Net receivables469,283 433,663 
    Less: long-term receivables (*)
(42,641)(45,716)
    Short-term receivables (*)
$426,642 $387,947 
(*) Short-term receivables and long-term receivables were recorded in accounts receivable, net and other assets, respectively, within the accompanying consolidated balance sheets.
Accounts Receivable, Allowance for Credit Loss
Activity in the allowance for doubtful accounts was as follows: 
 Year Ended September 30,
 20242023
 (In thousands)
Allowance for doubtful accounts, beginning balance$4,978 $4,218 
Add: expense1,675 1,475 
Less: write-offs (net of recoveries)(199)(715)
Allowance for doubtful accounts, ending balance$6,454 $4,978 
Contract with Customer, Asset and Liability Significant changes in the deferred revenues balances are as follows:
Year Ended September 30,
20242023
(In thousands)
Deferred revenues, beginning balance$143,235 $126,560 
Revenue recognized that was included in the deferred revenues balance at the beginning of the period(133,554)(113,341)
Increases due to billings, excluding amounts recognized as revenue during the period150,528 130,016 
Deferred revenues, ending balance (*)
$160,209 $143,235 
(*) Deferred revenues at September 30, 2024 included current portion of $156.9 million and long-term portion of $3.3 million that were recorded in deferred revenue and other liabilities, respectively, within the consolidated balance sheets. Deferred revenues at September 30, 2023 included current portion of $136.7 million and long-term portion of $6.5 million that were recorded in deferred revenue and other liabilities, respectively, within the consolidated balance sheets.