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Segment Information
3 Months Ended
Dec. 31, 2020
Segment Reporting [Abstract]  
Segment Information Segment InformationWe are organized into the following three operating segments, each of which is a reportable segment, to align with internal management of our worldwide business operations based on product offerings.
 
Applications. This segment includes pre-configured decision management applications designed for a specific type of business problem or process — such as marketing, account origination, customer management, fraud, financial crimes compliance, collections and insurance claims management — as well as associated professional services. These applications are available to our customers as on-premises software, and many are available as hosted, software-as-a-service (“SaaS”) applications through the FICO® Analytic Cloud or Amazon Web Services (“AWS”).
Scores. This segment includes our business-to-business scoring solutions and services, our business-to-consumer scoring solutions and services including myFICO® solutions for consumers, and associated professional services. Our scoring solutions give our clients access to analytics that can be easily integrated into their transaction streams and decision-making processes. Our scoring solutions and services are either distributed through major credit reporting agencies worldwide or sold to our clients directly.
Decision Management Software. This segment is composed of analytic and decision management software tools that clients can use to create their own custom decision management applications, our FICO® Decision Management Suite, as well as associated professional services. Some of our decision management software is currently delivered as part of the FICO® Decision Management Platform and is increasingly being adopted to connect decisioning solutions or previously disconnected use cases. These tools are available to our customers as on-premises software, through the FICO® Analytic Cloud or AWS.
Our Chief Executive Officer evaluates segment financial performance based on segment revenues and segment operating income. Segment operating expenses consist of direct and indirect costs principally related to personnel, facilities, consulting, travel and depreciation. Indirect costs are allocated to the segments generally based on relative segment revenues, fixed rates established by management based upon estimated expense contribution levels and other assumptions that management considers reasonable. We do not allocate broad-based incentive expense, share-based compensation expense, restructuring expense, amortization expense, various corporate charges and certain other income and expense measures to our segments. These income and expense items are not allocated because they are not considered in evaluating the segment’s operating performance. Our Chief Executive Officer does not evaluate the financial performance of each segment based on its respective assets, nor capital expenditures where depreciation amounts are allocated to the segments from their internal cost centers as described above.
The following tables summarize segment information for the quarters ended December 31, 2020 and 2019:
 Quarter Ended December 31, 2020
 ApplicationsScoresDecision Management SoftwareUnallocated
Corporate
Expenses
Total
 (In thousands)
Segment revenues:
Transactional and maintenance$97,731 $138,590 $15,829 $— $252,150 
Professional services30,605 117 10,703 — 41,425 
License7,025 5,944 5,870 — 18,839 
Total segment revenues135,361 144,651 32,402 — 312,414 
Segment operating expense(99,859)(21,626)(47,220)(30,253)(198,958)
Segment operating income (loss)$35,502 $123,025 $(14,818)$(30,253)113,456 
Unallocated share-based compensation expense(25,132)
Unallocated amortization expense(937)
Unallocated gain on sale of product line assets7,334 
Operating income94,721 
Unallocated interest expense, net(9,641)
Unallocated other income, net2,880 
Income before income taxes$87,960 
Depreciation expense$4,374 $194 $984 $33 $5,585 
 Quarter Ended December 31, 2019
 ApplicationsScoresDecision Management SoftwareUnallocated
Corporate
Expenses
Total
 (In thousands)
Segment revenues:
Transactional and maintenance$98,837 $107,446 $14,091 $— $220,374 
Professional services34,023 264 9,738 — 44,025 
License19,318 7,428 7,359 — 34,105 
Total segment revenues152,178 115,138 31,188 — 298,504 
Segment operating expense(116,010)(17,712)(50,645)(34,210)(218,577)
Segment operating income (loss)$36,168 $97,426 $(19,457)$(34,210)79,927 
Unallocated share-based compensation expense(23,145)
Unallocated amortization expense(1,796)
Unallocated restructuring and impairment charges(3,104)
Operating income51,882 
Unallocated interest expense, net(9,768)
Unallocated other expense, net(219)
Income before income taxes$41,895 
Depreciation expense$4,349 $116 $986 $225 $5,676 
Information about disaggregated revenue by product deployment methods was as follows:
Quarter Ended December 31, 2020
Reportable SegmentsOn-PremisesSaaSScoresTotalPercentage
(Dollars in thousands)
Applications$71,220 $64,141 $— $135,361 43 %
Scores— — 144,651 144,651 46 %
Decision Management Software22,778 9,624 — 32,402 11 %
      Total$93,998 $73,765 $144,651 $312,414 100 %
Quarter Ended December 31, 2019
Reportable SegmentsOn-PremisesSaaSScoresTotalPercentage
(Dollars in thousands)
Applications$85,978 $66,200 $— $152,178 51 %
Scores— — 115,138 115,138 39 %
Decision Management Software23,679 7,509 — 31,188 10 %
      Total$109,657 $73,709 $115,138 $298,504 100 %
Information about disaggregated revenue by primary geographical markets was as follows:
Quarter Ended December 31, 2020
Reportable SegmentsNorth AmericaLatin AmericaEurope, Middle East and AfricaAsia PacificTotal
(In thousands)
Applications$79,337 $9,227 $35,257 $11,540 $135,361 
Scores140,410 303 1,713 2,225 144,651 
Decision Management Software16,547 2,913 8,578 4,364 32,402 
      Total$236,294 $12,443 $45,548 $18,129 $312,414 
Quarter Ended December 31, 2019
Reportable SegmentsNorth AmericaLatin AmericaEurope, Middle East and AfricaAsia PacificTotal
(In thousands)
Applications$85,466 $9,517 $39,784 $17,411 $152,178 
Scores110,197 284 1,538 3,119 115,138 
Decision Management Software15,587 4,333 7,265 4,003 31,188 
      Total$211,250 $14,134 $48,587 $24,533 $298,504