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Schedule II, Valuation and Qualifying Accounts (Details) - Allowance for Bad Debts - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
SEC Schedule, 12-09, Movement in Valuation Allowances and Reserves [Roll Forward]      
Balance at Jan. 1 $ 21 $ 21 $ 20
Charged to costs and expenses 24 17 16
Charged to other accounts [1] 4 6 5
Deductions from reserves [2] (20) (23) (20)
Balance at Dec. 31 $ 29 $ 21 $ 21
[1] Recovery of amounts previously written-off.
[2] Deductions related primarily to bad debt write-offs