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Operating Segment Information
12 Months Ended
Dec. 31, 2013
Segment Reporting, Measurement Disclosures [Abstract]  
Operating Segment Information

20. Operating Segment Information

The Company has two reportable operating segments: retail services and e-commerce. The retail services segment includes all of the operations of the Company's Retail Services Division, which is composed of both domestic and foreign storefront locations that offer some or all of the following services: pawn loans, consumer loans, the purchase and sale of merchandise, check cashing and other ancillary products and services such as money orders, wire transfers, prepaid debit cards, tax filing services and auto insurance. Most of these ancillary products and services offered in the retail services segment are provided through third-party vendors. The e-commerce segment includes the operations of the Company's E-Commerce Division, which is composed of the Company's domestic and foreign online lending channels through which the Company offers consumer loans. The e-commerce segment also includes administrative expenses that are specific to this segment's operations and are supplemental to the Company's administrative functions classified as corporate operations. In the e-commerce segment, certain administration expenses are allocated between the domestic and foreign components based on the amount of loans written and renewed.

 

The Company reports corporate operations separately from its retail services and e-commerce segment information. Corporate operations primarily include corporate expenses, such as legal, occupancy, executive oversight, insurance and risk management, public and government relations, internal audit, treasury, payroll, compliance and licensing, finance, accounting, tax and information systems (except for online lending systems, which are included in the e-commerce segment). Corporate income includes miscellaneous income not directly attributable to the Company's segments. Corporate assets primarily include: corporate property and equipment, assets related to nonqualified deferred compensation plans, marketable securities, foreign exchange forward contracts and prepaid insurance.

 

The following tables contain operating segment data for the years ended December 31, 2013, 2012 and 2011 (dollars in thousands):

  Retail Services E-Commerce      
  Domestic Foreign Total Domestic Foreign Total Corporate Consolidated
                         
Year Ended December 31, 2013                       
Revenue                       
Pawn loan fees and service charges $ 304,511 $ 7,288 $ 311,799 $ - $ - $ - $ - $ 311,799
Proceeds from disposition of merchandise  576,707   18,732   595,439   -   -   -   -   595,439
Consumer loan fees   113,211   -   113,211   394,472   370,500   764,972   -   878,183
Other   7,818   1,076   8,894   1,095   102   1,197   1,714   11,805
Total revenue   1,002,247   27,096   1,029,343   395,567   370,602   766,169   1,714   1,797,226
Cost of revenue                       
Disposed merchandise  394,370   16,243   410,613   -   -   -   -   410,613
Consumer loan loss provision   33,359   -   33,359   159,291   158,605   317,896   -   351,255
Total cost of revenue  427,729   16,243   443,972   159,291   158,605   317,896   -   761,868
                         
Net revenue   574,518   10,853   585,371   236,276   211,997   448,273   1,714   1,035,358
Expenses                       
Operations and administration  388,029   13,448   401,477   143,626   134,879   278,505   70,322   750,304
Depreciation and amortization   37,643   1,997   39,640   14,535   2,608   17,143   16,488   73,271
Total expenses   425,672   15,445   441,117   158,161   137,487   295,648   86,810   823,575
Income (loss) from operations $ 148,846 $ (4,592) $ 144,254 $ 78,115 $ 74,510 $ 152,625 $ (85,096) $ 211,783
                        
Interest expense$ (3,443) $ 262 $ (3,181) $ (15,312) $ (4,530) $ (19,842) $ (13,294) $ (36,317)
Equity in loss of unconsolidated subsidiary$ - $ - $ - $ - $ - $ - $ (136) $ (136)
Provision (benefit) for income taxes$ 60,608 $ (36,177) $ 24,431 $ 21,463 $ 25,969 $ 47,432 $ (41,109) $ 30,754
Expenditures for property and equipment$ 29,800 $ 761 $ 30,561 $ 12,543 $ 2,329 $ 14,872 $ 15,839 $ 61,272
                         
As of December 31, 2013                       
Total assets $ 1,177,684 $ 119,448 $ 1,297,132 $ 431,285 $ 217,415 $ 648,700 $ 135,909 $ 2,081,741
Goodwill       $ 495,214       $ 210,365    $ 705,579

  Retail Services E-Commerce      
  Domestic Foreign Total Domestic Foreign Total Corporate Consolidated
                         
Year Ended December 31, 2012                       
Revenue                       
Pawn loan fees and service charges $ 288,161 $ 12,768 $ 300,929 $ - $ - $ - $ - $ 300,929
Proceeds from disposition of merchandise  657,104   46,663   703,767   -   -   -   -   703,767
Consumer loan fees   121,892   -   121,892   332,752   326,876   659,628   -   781,520
Other   9,028   1,209   10,237   1,326   33   1,359   2,618   14,214
Total revenue   1,076,185   60,640   1,136,825   334,078   326,909   660,987   2,618   1,800,430
Cost of revenue                       
Disposed merchandise  437,099   41,080   478,179   -   -   -   -   478,179
Consumer loan loss provision   29,225   -   29,225   143,006   144,063   287,069   -   316,294
Total cost of revenue  466,324   41,080   507,404   143,006   144,063   287,069   -   794,473
                         
Net revenue   609,861   19,560   629,421   191,072   182,846   373,918   2,618   1,005,957
Expenses                       
Operations and administration  369,174   44,287   413,461   116,202   118,156   234,358   66,795   714,614
Depreciation and amortization   30,978   16,634   47,612   11,987   1,285   13,272   14,544   75,428
Total expenses   400,152   60,921   461,073   128,189   119,441   247,630   81,339   790,042
Income (loss) from operations $ 209,709 $ (41,361) $ 168,348 $ 62,883 $ 63,405 $ 126,288 $ (78,721) $ 215,915
                        
Interest expense$ (2,758) $ (6,962) $ (9,720) $ (16,692) $ (4,304) $ (20,996) $ 1,585 $ (29,131)
Equity in loss of unconsolidated subsidiary$ - $ - $ - $ - $ - $ - $ (295) $ (295)
Provision for income taxes$ 77,474 $ 2,183 $ 79,657 $ 16,556 $ 21,947 $ 38,503 $ (33,504) $ 84,656
Expenditures for property and equipment$ 43,028 $ 3,773 $ 46,801 $ 15,498 $ 2,374 $ 17,872 $ 14,726 $ 79,399
                         
As of December 31, 2012                       
Total assets $ 1,031,431 $ 85,607 $ 1,117,038 $ 391,068 $ 179,554 $ 570,622 $ 130,598 $ 1,818,258
Goodwill       $ 397,845       $ 210,371    $ 608,216

  Retail Services E-Commerce      
  Domestic Foreign Total Domestic Foreign Total Corporate Consolidated
                         
Year Ended December 31, 2011                       
Revenue                       
Pawn loan fees and service charges $ 261,829 $ 20,368 $ 282,197 $ - $ - $ - $ - $ 282,197
Proceeds from disposition of merchandise  636,698   52,156   688,854   30   -   30   -   688,884
Consumer loan fees   119,192   -   119,192   254,152   225,302   479,454   -   598,646
Other   11,170   545   11,715   593   286   879   743   13,337
Total revenue   1,028,889   73,069   1,101,958   254,775   225,588   480,363   743   1,583,064
Cost of revenue                       
Disposed merchandise  405,132   42,462   447,594   23   -   23   -   447,617
Consumer loan loss provision   24,001   -   24,001   90,535   111,152   201,687   -   225,688
Total cost of revenue  429,133   42,462   471,595   90,558   111,152   201,710   -   673,305
                         
Net revenue   599,756   30,607   630,363   164,217   114,436   278,653   743   909,759
Expenses                       
Operations and administration  339,247   33,604   372,851   88,577   84,544   173,121   65,296   611,268
Depreciation and amortization   26,165   5,871   32,036   10,413   850   11,263   10,850   54,149
Total expenses   365,412   39,475   404,887   98,990   85,394   184,384   76,146   665,417
Income (loss) from operations $ 234,344 $ (8,868) $ 225,476 $ 65,227 $ 29,042 $ 94,269 $ (75,403) $ 244,342
                        
Interest expense$ (2,998) $ (6,147) $ (9,145) $ (14,614) $ (2,806) $ (17,420) $ 1,037 $ (25,528)
Equity in loss of unconsolidated subsidiary$ - $ - $ - $ - $ - $ - $ (104) $ (104)
Provision for income taxes$ 87,940 $ (5,187) $ 82,753 $ 18,611 $ 9,474 $ 28,085 $ (28,478) $ 82,360
Expenditures for property and equipment$ 39,038 $ 8,345 $ 47,383 $ 13,866 $ 1,207 $ 15,073 $ 12,593 $ 75,049
                         
As of December 31, 2011                       
Total assets   941,801   117,470   1,059,271   352,244   135,774   488,018   126,960   1,674,249
Goodwill         352,439         210,282      562,721

Geographic Information

The following table presents the Company's revenue and long-lived assets by geographic region for the years ended December 31, 2013, 2012 and 2011 (dollars in thousands):

   Year Ended December 31, 
  2013 2012 2011 
Revenue          
United States $ 1,399,528 $ 1,412,881 $ 1,284,407 
United Kingdom   361,014   308,464   211,915 
Mexico   27,106   60,678   73,069 
Other foreign countries   9,578   18,407   13,673 
Total revenue $ 1,797,226 $ 1,800,430 $ 1,583,064 
            
            
   As of December 31,    
Long-lived assets 2013 2012   
United States $ 256,377 $ 254,809    
Mexico   4,846   6,962    
Total long-lived assets $ 261,223 $ 261,771    

With respect to the e-commerce segment, the operations for the Company's domestic and foreign channels are primarily located within the United States, and the value of any long-lived assets located outside of the United States is immaterial.