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Loss And Loss Adjustment Expense Reserves (Tables)
12 Months Ended
Dec. 31, 2022
Insurance [Abstract]  
Activity in Loss and Loss Adjustment Expense Reserves
Activity in the loss and LAE reserves is summarized as follows:
(millions)202220212020
Balance at January 1$26,164.1 $20,265.8 $18,105.4 
Less reinsurance recoverables on unpaid losses4,733.6 3,798.2 3,212.2 
Net balance at January 121,430.5 16,467.6 14,893.2 
Net loss and loss adjustment expense reserves acquired1
729.2 
Total beginning reserves21,430.5 17,196.8 14,893.2 
Incurred related to:
Current year38,209.0 33,632.3 24,926.5 
Prior years(86.3)(4.7)195.3 
Total incurred38,122.7 33,627.6 25,121.8 
Paid related to:
Current year23,542.9 20,561.1 15,584.4 
Prior years11,210.2 8,832.8 7,963.0 
Total paid34,753.1 29,393.9 23,547.4 
Net balance at December 3124,800.1 21,430.5 16,467.6 
Plus reinsurance recoverables on unpaid losses5,559.2 4,733.6 3,798.2 
Balance at December 31$30,359.3 $26,164.1 $20,265.8 
1 Net reserves acquired in Protective Insurance acquisition.
Short-duration Insurance Contracts, Claims Development Only 2022 is audited; all prior years are considered required supplementary information and, therefore, are unaudited. Expected development on our case reserves is excluded from the IBNR reserves on our vehicle businesses, as discussed above. For the Property business and the Commercial Lines other business, the IBNR reserves include expected case development based on the methodology used in establishing the case reserves for that segment. The cumulative number of incurred claims are based on accident coverages (e.g., bodily injury, collision, comprehensive, personal injury protection, property damage) related to opened claims. Coverage counts related to claims closed without payment are excluded from the cumulative number of incurred claims.
Personal Lines - Agency - Liability
($ in millions)As of
Incurred Claims and Allocated Claim Adjustment Expenses, Net of ReinsuranceDecember 31, 2022
For the years ended December 31,Total of IBNR Liabilities Plus Expected Development on Reported ClaimsCumulative Number of Incurred Claim Counts
Accident Year
20181

20191

20201

20211

2022
2018$5,141.8 $5,182.1 $5,192.7 $5,238.7 $5,180.2 $0.4 856,575 
20195,885.0 5,886.9 5,918.2 5,959.9 115.3 916,390 
20205,433.8 5,405.4 5,385.7 135.8 756,738 
20216,716.4 6,861.8 327.1 882,143 
20227,076.9 1,172.6 821,852 
Total$30,464.5 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
Accident Year
20181

20191

20201

20211

2022
2018$2,378.0 $4,028.7 $4,635.0 $4,940.6 $5,084.1 
20192,715.2 4,533.2 5,272.8 5,626.6 
20202,383.0 4,112.2 4,796.8 
20212,855.4 5,239.4 
20223,018.8 
Total$23,765.7 
All outstanding liabilities before 2018, net of reinsurance1
92.4 
Liabilities for claims and claim adjustment expenses, net of reinsurance$6,791.2 
1 Required supplementary information (unaudited)
Personal Lines - Agency - Physical Damage
($ in millions)As of
Incurred Claims and Allocated Claim Adjustment Expenses, Net of ReinsuranceDecember 31, 2022
For the years ended December 31,Total of IBNR Liabilities Plus Expected Development on Reported ClaimsCumulative Number of Incurred Claim Counts
Accident Year
20181
20191
20201
20211
2022
2018$2,819.0 $2,822.6 $2,821.7 $2,818.9 $2,824.2 $(0.5)1,695,512 
20193,277.9 3,254.7 3,261.1 3,259.0 (9.8)1,878,833 
20203,328.5 3,319.8 3,327.3 (4.5)1,784,348 
20214,708.3 4,624.3 (12.0)2,103,531 
20225,429.4 (254.6)2,006,468 
Total$19,464.2 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
Accident Year
20181
20191
20201
20211
2022
2018$2,769.1 $2,827.4 $2,819.9 $2,819.5 $2,821.2 
20193,242.5 3,259.2 3,255.9 3,260.9 
20203,250.1 3,322.5 3,323.0 
20214,438.1 4,620.9 
20225,176.2 
Total$19,202.2 
All outstanding liabilities before 2018, net of reinsurance1
(0.5)
Liabilities for claims and claim adjustment expenses, net of reinsurance$261.5 
1 Required supplementary information (unaudited)
Personal Lines - Direct - Liability
($ in millions)As of
Incurred Claims and Allocated Claim Adjustment Expenses, Net of ReinsuranceDecember 31, 2022
For the years ended December 31,Total of IBNR Liabilities Plus Expected Development on Reported ClaimsCumulative Number of Incurred Claim Counts
Accident Year
20181

20191

20201

20211

2022
2018$4,904.8 $4,980.9 $5,003.2 $5,052.5 $5,003.2 $0.5 871,247 
20195,756.5 5,811.7 5,837.9 5,870.0 95.6 957,707 
20205,356.9 5,322.7 5,301.5 125.5 789,775 
20216,964.7 7,180.3 318.2 976,925 
20227,563.4 1,173.0 951,894 
Total$30,918.4 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
Accident Year
20181

20191

20201

20211

2022
2018$2,235.1 $3,863.5 $4,481.7 $4,787.7 $4,919.5 
20192,630.3 4,452.5 5,218.8 5,568.8 
20202,301.3 4,018.7 4,721.4 
20212,915.0 5,460.5 
20223,131.8 
Total$23,802.0 
All outstanding liabilities before 2018, net of reinsurance1
70.8 
Liabilities for claims and claim adjustment expenses, net of reinsurance$7,187.2 
1 Required supplementary information (unaudited)
Personal Lines - Direct - Physical Damage
($ in millions)As of
Incurred Claims and Allocated Claim Adjustment Expenses, Net of ReinsuranceDecember 31, 2022
For the years ended December 31,Total of IBNR Liabilities Plus Expected Development on Reported ClaimsCumulative Number of Incurred Claim Counts
Accident Year
20181

20191

20201

20211

2022
2018$3,202.3 $3,181.9 $3,182.0 $3,179.3 $3,186.4 $0.9 2,070,287 
20193,787.9 3,737.8 3,749.6 3,747.9 (9.8)2,272,135 
20203,775.6 3,753.3 3,765.9 (6.8)2,138,359 
20215,752.3 5,568.2 (30.1)2,600,641 
20226,613.3 (398.9)2,602,301 
Total$22,881.7 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
Accident Year
20181

20191

20201

20211

2022
2018$3,170.0 $3,193.8 $3,183.0 $3,182.6 $3,183.1 
20193,782.6 3,751.3 3,746.8 3,750.9 
20203,720.0 3,765.9 3,762.2 
20215,421.9 5,578.7 
20226,325.7 
Total$22,600.6 
All outstanding liabilities before 2018, net of reinsurance1
3.6 
Liabilities for claims and claim adjustment expenses, net of reinsurance$284.7 
1 Required supplementary information (unaudited)
Commercial Lines - Liability
($ in millions)As of
Incurred Claims and Allocated Claim Adjustment Expenses, Net of ReinsuranceDecember 31, 2022
For the years ended December 31,Total of IBNR Liabilities Plus Expected Development on Reported ClaimsCumulative Number of Incurred Claim Counts
Accident Year
20181

20191

20201

20211

2022
2018$1,880.4 $1,913.7 $1,976.2 $1,971.4 $1,966.0 $6.1 119,869 
20192,301.1 2,370.9 2,426.3 2,434.4 50.9 136,232 
20202,335.7 2,388.8 2,418.9 91.6 117,890 
20213,446.6 3,527.3 268.2 155,226 
20224,526.1 892.9 186,665 
Total$14,872.7 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
Accident Year
20181

20191

20201

20211

2022
2018$401.4 $979.9 $1,392.3 $1,666.8 $1,818.0 
2019474.8 1,184.4 1,684.5 2,037.5 
2020440.8 1,110.4 1,628.9 
2021573.6 1,545.9 
2022749.2 
Total$7,779.5 
All outstanding liabilities before 2018, net of reinsurance1
83.8 
Liabilities for claims and claim adjustment expenses, net of reinsurance$7,177.0 
1 Required supplementary information (unaudited)
Commercial Lines - Physical Damage
($ in millions)As of
Incurred Claims and Allocated Claim Adjustment Expenses, Net of ReinsuranceDecember 31, 2022
For the years ended December 31,Total of IBNR Liabilities Plus Expected Development on Reported ClaimsCumulative Number of Incurred Claim Counts
Accident Year
20181

20191

20201

20211

2022
2018$528.7 $528.3 $526.3 $525.6 $525.6 $93,304 
2019633.1 628.3 626.6 625.9 (1.4)99,494 
2020631.8 624.9 622.0 (1.6)99,578 
2021920.9 909.8 (5.5)121,853 
20221,314.9 (13.8)152,929 
Total$3,998.2 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
Accident Year
20181

20191

20201

20211

2022
2018$467.6 $524.8 $524.9 $525.4 $525.0 
2019561.1 625.1 624.8 625.3 
2020540.6 621.8 620.4 
2021764.2 903.1 
20221,114.0 
Total$3,787.8 
All outstanding liabilities before 2018, net of reinsurance1
0.8 
Liabilities for claims and claim adjustment expenses, net of reinsurance$211.2 
1 Required supplementary information (unaudited)
Commercial Lines - Other
($ in millions)As of
Incurred Claims and Allocated Claim Adjustment Expenses, Net of ReinsuranceDecember 31, 2022
For the years ended December 31,Total of IBNR Liabilities Plus Expected Development on Reported ClaimsCumulative Number of Incurred Claim Counts
Accident Year
20131
20141
20151
20161
20171
20181

20191

20201

20211

2022
2013$66.4 $68.1 $65.3 $75.4 $81.6 $77.9 $78.9 $78.9 $78.9 $79.4 $4.3 8,981 
201474.9 70.0 68.3 70.5 70.7 69.4 70.7 70.9 70.4 3.5 9,226 
201551.2 45.4 46.1 48.3 47.0 44.8 45.1 44.6 3.5 9,525 
201651.8 43.3 41.0 41.5 40.2 40.1 40.0 3.0 7,647 
201762.6 54.6 51.1 48.8 46.2 48.0 4.6 17,675 
201881.5 81.3 76.7 77.0 76.5 7.6 15,440 
201980.7 83.1 85.4 88.3 12.8 10,664 
202075.0 80.7 81.9 17.7 9,437 
202184.1 87.3 30.6 9,264 
202284.0 43.0 6,974 
Total$700.4 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
Accident Year
20131
20141
20151
20161
20171
20181

20191

20201

20211

2022
2013$13.7 $30.6 $43.6 $55.6 $61.9 $66.9 $68.9 $70.8 $71.7 $72.9 
201418.6 33.9 44.3 51.1 56.9 59.0 61.1 64.2 65.0 
20156.5 18.1 26.5 30.9 33.9 36.1 37.1 37.8 
20168.5 20.9 27.0 30.6 32.7 33.8 35.0 
20179.6 24.4 30.8 34.5 36.9 39.7 
201817.6 39.6 49.5 56.7 61.7 
201920.0 42.4 56.0 64.6 
202015.8 38.6 52.2 
202116.9 39.6 
202218.4 
Total$486.9 
All outstanding liabilities before 2013, net of reinsurance1
29.0 
Liabilities for claims and claim adjustment expenses, net of reinsurance$242.5 
1 Required supplementary information (unaudited)
Property Business
($ in millions)As of
Incurred Claims and Allocated Claim Adjustment Expenses, Net of ReinsuranceDecember 31, 2022
For the years ended December 31,Total of IBNR Liabilities Plus Expected Development on Reported ClaimsCumulative Number of Incurred Claim Counts
Accident Year
20181

20191

20201

20211

2022
2018$839.0 $845.2 $845.4 $846.5 $848.0 $9.4 63,814 
2019971.7 965.2 962.8 965.8 0.6 73,056 
20201,223.5 1,246.8 1,260.9 23.6 88,680 
20211,539.6 1,516.3 77.9 89,348 
20221,664.6 403.8 82,748 
Total$6,255.6 
Cumulative Paid Claims and Allocated Claim Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
Accident Year
20181

20191

20201

20211

2022
2018$595.9 $781.2 $812.6 $826.6 $834.1 
2019708.0 930.4 950.5 959.3 
2020832.5 1,141.2 1,210.7 
20211,035.4 1,374.5 
20221,041.7 
Total$5,420.3 
All outstanding liabilities before 2018, net of reinsurance1
4.4 
Liabilities for claims and claim adjustment expenses, net of reinsurance$839.7 
1 Required supplementary information (unaudited)
Short-duration Insurance Contracts, Reconciliation of Claims Development to Liability
The following table reconciles the net incurred and paid claims development tables to the liability for claims and claim adjustment expenses:
(millions)20222021
Net outstanding liabilities
Personal Lines
Agency, Liability$6,791.2 $6,274.3 
Agency, Physical Damage261.5 277.6 
Direct, Liability7,187.2 6,373.2 
Direct, Physical Damage284.7 322.3 
Commercial Lines
Liability7,177.0 5,381.1 
Physical Damage211.2 163.5 
Other242.5 229.8 
Property839.7 650.5 
Other business108.9 62.6 
Liabilities for unpaid claims and claim adjustment expenses, net of reinsurance23,103.9 19,734.9 
Reinsurance recoverables on unpaid claims
Personal Lines
Agency, Liability894.1 916.9 
Agency, Physical Damage
Direct, Liability1,485.4 1,472.7 
Direct, Physical Damage
Commercial Lines
Liability1,273.7 1,266.4 
Physical Damage0.5 2.4 
Other204.6 202.0 
Property1,068.1 370.0 
Other business559.0 463.8 
Total reinsurance recoverables on unpaid claims5,485.4 4,694.2 
Unallocated claims adjustment expense related to:
Liabilities for unpaid claims and claim adjustment expenses, net of reinsurance1,696.2 1,695.6 
Reinsurance recoverables on unpaid claims73.8 39.4 
Total gross liability for unpaid claims and claim adjustment expense$30,359.3 $26,164.1 
Short-duration Insurance Contracts, Schedule of Historical Claims Duration
The following table shows the average historical claims duration as of December 31, 2022:
(Required Supplementary Information - Unaudited)
Average Annual Percentage Payout of Incurred Claims by Age, Net of ReinsuranceYears
12345
Personal Lines
Agency, Liability43.8%32.4%12.3%5.9%2.8%
Agency, Physical Damage97.02.4(0.1)0.10.1
Direct, Liability42.733.012.96.02.6
Direct, Physical Damage98.01.2(0.2)0.10
Commercial Lines
Liability17.728.321.014.37.7
Physical Damage86.212.7(0.1)0.1(0.1)
Other20.826.115.410.46.9
Property67.423.03.91.30.9