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Finance Receivables Activity in post-acquisition consumer finance receivables portfolio (Details) (Consumer Finance Receivables, USD $)
In Millions, unless otherwise specified
3 Months Ended 9 Months Ended 3 Months Ended 9 Months Ended 3 Months Ended 9 Months Ended
Sep. 30, 2014
Dec. 31, 2013
Sep. 30, 2014
International Segment [Member]
Dec. 31, 2013
International Segment [Member]
Sep. 30, 2014
North America Segment [Member]
Dec. 31, 2013
North America Segment [Member]
Sep. 30, 2014
Post-Acquisition Portfolio
Sep. 30, 2013
Post-Acquisition Portfolio
Sep. 30, 2014
Post-Acquisition Portfolio
Sep. 30, 2013
Post-Acquisition Portfolio
Sep. 30, 2014
Post-Acquisition Portfolio
International Segment [Member]
Sep. 30, 2013
Post-Acquisition Portfolio
International Segment [Member]
Sep. 30, 2014
Post-Acquisition Portfolio
International Segment [Member]
Sep. 30, 2013
Post-Acquisition Portfolio
International Segment [Member]
Sep. 30, 2014
Post-Acquisition Portfolio
North America Segment [Member]
Sep. 30, 2013
Post-Acquisition Portfolio
North America Segment [Member]
Sep. 30, 2014
Post-Acquisition Portfolio
North America Segment [Member]
Sep. 30, 2013
Post-Acquisition Portfolio
North America Segment [Member]
Accounts Notes And Loans Receivable Rollforward [Roll Forward]                                    
Financing Receivable, Gross $ 25,216 $ 23,130 $ 12,601 $ 11,742 $ 12,615 $ 11,388     $ 21,956 $ 8,831     $ 11,394 $ 0     $ 10,562 $ 8,831
Business Combination, Acquired Receivables, Fair Value               6,378   6,378   6,378   6,378        
Payments to Acquire Loans Receivable                 11,129 6,330     6,255 2,350     4,874 3,980
Financing Receivable, Allowance for Credit Losses, Write-downs             (230) (171) (645) (419) (36) (18) (102) (18) (194) (153) (543) (401)
Proceeds from Collection of Finance Receivables                 (7,164) (3,676)     (4,487) (1,579)     (2,677) (2,097)
Foreign Currency Translation - Finance Receivables                 (658) 221     (656) 221     (2) 0
Financing Receivable, Gross $ 25,216 $ 23,130 $ 12,601 $ 11,742 $ 12,615 $ 11,388 $ 24,618 $ 17,665 $ 24,618 $ 17,665 $ 12,404 $ 7,352 $ 12,404 $ 7,352 $ 12,214 $ 10,313 $ 12,214 $ 10,313