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Finance Receivables Activity in post-acquisition consumer finance receivables portfolio (Details) (Consumer Finance Receivables, USD $)
In Millions, unless otherwise specified
3 Months Ended 6 Months Ended 3 Months Ended 6 Months Ended 3 Months Ended 6 Months Ended
Jun. 30, 2014
Dec. 31, 2013
Jun. 30, 2014
International Segment [Member]
Dec. 31, 2013
International Segment [Member]
Jun. 30, 2014
North America Segment [Member]
Dec. 31, 2013
North America Segment [Member]
Jun. 30, 2014
Post-Acquisition Portfolio
Jun. 30, 2013
Post-Acquisition Portfolio
Jun. 30, 2014
Post-Acquisition Portfolio
Jun. 30, 2013
Post-Acquisition Portfolio
Jun. 30, 2014
Post-Acquisition Portfolio
International Segment [Member]
Jun. 30, 2013
Post-Acquisition Portfolio
International Segment [Member]
Jun. 30, 2014
Post-Acquisition Portfolio
International Segment [Member]
Jun. 30, 2013
Post-Acquisition Portfolio
International Segment [Member]
Jun. 30, 2014
Post-Acquisition Portfolio
North America Segment [Member]
Jun. 30, 2013
Post-Acquisition Portfolio
North America Segment [Member]
Jun. 30, 2014
Post-Acquisition Portfolio
North America Segment [Member]
Jun. 30, 2013
Post-Acquisition Portfolio
North America Segment [Member]
Accounts Notes And Loans Receivable Rollforward [Roll Forward]                                    
Financing Receivable, Gross $ 25,046 $ 23,130 $ 13,142 $ 11,742 $ 11,904 $ 11,388     $ 21,956 $ 8,831     $ 11,394 $ 0     $ 10,562 $ 8,831
Payments to Acquire Loans Receivable                 7,045 3,827     4,128 1,117     2,917 2,710
Financing Receivable, Allowance for Credit Losses, Write-downs             (191) (116) (415) (248) (34) 0 (66) 0 (157) (116) (349) (248)
Proceeds from Collection of Finance Receivables                 (4,624) (1,940)     (2,888) (594)     (1,736) (1,346)
Foreign Currency Translation - Finance Receivables                 329 (12)     329 (12)     0 0
Financing Receivable, Gross $ 25,046 $ 23,130 $ 13,142 $ 11,742 $ 11,904 $ 11,388 $ 24,291 $ 15,880 $ 24,291 $ 15,880 $ 12,897 $ 5,933 $ 12,897 $ 5,933 $ 11,394 $ 9,947 $ 11,394 $ 9,947