XML 23 R42.htm IDEA: XBRL DOCUMENT v2.4.0.8
Finance Receivables Troubled Debt Restructurings (Details) (North America Segment [Member], Consumer Finance Receivables, USD $)
In Millions, unless otherwise specified
3 Months Ended 12 Months Ended
Mar. 31, 2014
Dec. 31, 2013
North America Segment [Member] | Consumer Finance Receivables
   
Accounts, Notes, Loans and Financing Receivable [Line Items]    
TDR, Outstanding recorded investment $ 864 $ 767
TDR, allowance for loan losses (104) (103)
TDR, outstanding recorded investment, net of allowances 760 664
Impaired Financing Receivable, Unpaid Principal Balance 880 779
Impaired Financing Receivable, Average Recorded Investment 816 282
Loans and Leases Receivable, Impaired, Troubled Debt, Interest Income Earne 29 10
Troubled Debt Restructurings - Number of Loans Entering a Modification Program 10,127 6,992
Troubled Debt Restructurings - Amount of Loans That Entered a Loan Modification Program $ 183 $ 131