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Finance Receivables Finance Receivables, net (Details) (USD $)
Mar. 31, 2014
Dec. 31, 2013
Mar. 31, 2013
Dec. 31, 2012
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Finance receivables, net $ 30,546,000,000 $ 29,282,000,000    
North America Segment [Member]
       
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Finance receivables, net 13,239,000,000 12,878,000,000    
International Segment [Member]
       
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Finance receivables, net 17,307,000,000 16,404,000,000    
Consumer Finance Receivables
       
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing Receivable, Gross 24,024,000,000 23,130,000,000    
Financing Receivable, Collectively Evaluated for Impairment 22,230,000,000 21,189,000,000    
Financing Receivable, Individually Evaluated for Impairment 864,000,000 767,000,000    
Financing Receivable, Allowance for Credit Losses, Collectively Evaluated for Impairment (433,000,000) (394,000,000)    
Financing Receivable, Allowance for Credit Losses, Individually Evaluated for Impairment (104,000,000) (103,000,000)    
Notes, Loans and Financing Receivable, Net 23,487,000,000 22,633,000,000    
Consumer Finance Receivables | North America Segment [Member]
       
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing Receivable, Gross 11,556,000,000 11,388,000,000    
Financing Receivable, Collectively Evaluated for Impairment 10,047,000,000 9,795,000,000    
Financing Receivable, Individually Evaluated for Impairment 864,000,000 767,000,000    
Financing Receivable, Allowance for Credit Losses, Collectively Evaluated for Impairment (387,000,000) (365,000,000)    
Financing Receivable, Allowance for Credit Losses, Individually Evaluated for Impairment (104,000,000) (103,000,000)    
Notes, Loans and Financing Receivable, Net 11,065,000,000 10,920,000,000    
Loans and Leases Receivable, Gross, Consumer, Lease Financing 1,000,000,000      
Consumer Finance Receivables | International Segment [Member]
       
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing Receivable, Gross 12,468,000,000 11,742,000,000    
Financing Receivable, Collectively Evaluated for Impairment 12,183,000,000 11,394,000,000    
Financing Receivable, Individually Evaluated for Impairment 0 0    
Financing Receivable, Allowance for Credit Losses, Collectively Evaluated for Impairment (46,000,000) (29,000,000)    
Financing Receivable, Allowance for Credit Losses, Individually Evaluated for Impairment 0 0    
Notes, Loans and Financing Receivable, Net 12,422,000,000 11,713,000,000    
Commercial Finance Receivables
       
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing Receivable, Gross 7,108,000,000 6,700,000,000    
Financing Receivable, Collectively Evaluated for Impairment 7,030,000,000 6,602,000,000    
Financing Receivable, Individually Evaluated for Impairment 78,000,000 98,000,000    
Financing Receivable, Allowance for Credit Losses, Collectively Evaluated for Impairment (43,000,000) (44,000,000)    
Financing Receivable, Allowance for Credit Losses, Individually Evaluated for Impairment (6,000,000) (7,000,000)    
Notes, Loans and Financing Receivable, Net 7,059,000,000 6,649,000,000    
Commercial Finance Receivables | North America Segment [Member]
       
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing Receivable, Gross 2,190,000,000 1,975,000,000 883,000,000 560,000,000
Financing Receivable, Collectively Evaluated for Impairment 2,190,000,000 1,975,000,000    
Financing Receivable, Individually Evaluated for Impairment 0 0    
Financing Receivable, Allowance for Credit Losses, Collectively Evaluated for Impairment (16,000,000) (17,000,000)    
Financing Receivable, Allowance for Credit Losses, Individually Evaluated for Impairment 0 0    
Notes, Loans and Financing Receivable, Net 2,174,000,000 1,958,000,000    
Commercial Finance Receivables | International Segment [Member]
       
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing Receivable, Gross 4,918,000,000 4,725,000,000    
Financing Receivable, Collectively Evaluated for Impairment 4,840,000,000 4,627,000,000    
Financing Receivable, Individually Evaluated for Impairment 78,000,000 98,000,000    
Financing Receivable, Allowance for Credit Losses, Collectively Evaluated for Impairment (27,000,000) (27,000,000)    
Financing Receivable, Allowance for Credit Losses, Individually Evaluated for Impairment (6,000,000) (7,000,000)    
Notes, Loans and Financing Receivable, Net 4,885,000,000 4,691,000,000    
Pre-Acquisition Portfolio
       
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Notes Receivable Carrying Amount 285,000,000 348,000,000    
Pre-Acquisition Portfolio | Consumer Finance Receivables
       
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing Receivable, Gross 1,028,000,000 1,294,000,000    
Notes Receivable Carrying Amount 930,000,000 1,174,000,000    
Pre-Acquisition Portfolio | Consumer Finance Receivables | North America Segment [Member]
       
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing Receivable, Gross 735,000,000 931,000,000    
Notes Receivable Carrying Amount 645,000,000 826,000,000    
Pre-Acquisition Portfolio | Consumer Finance Receivables | International Segment [Member]
       
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing Receivable, Gross $ 293,000,000 $ 363,000,000