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Finance Receivables Activity in post-acquisition consumer finance receivables portfolio (Details) (USD $)
In Millions, unless otherwise specified
12 Months Ended
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Accounts Notes And Loans Receivable Rollforward [Roll Forward]      
Financing Receivable, Gross   $ 560  
Consumer Finance Receivables
     
Accounts Notes And Loans Receivable Rollforward [Roll Forward]      
Financing Receivable, Gross 23,130    
International Segment [Member] | Consumer Finance Receivables
     
Accounts Notes And Loans Receivable Rollforward [Roll Forward]      
Financing Receivable, Gross 11,742    
North America Segment [Member] | Consumer Finance Receivables
     
Accounts Notes And Loans Receivable Rollforward [Roll Forward]      
Financing Receivable, Gross 11,388 10,789  
Post-Acquisition Portfolio | Consumer Finance Receivables
     
Accounts Notes And Loans Receivable Rollforward [Roll Forward]      
Financing Receivable, Gross 8,831    
Business Combination, Acquired Receivables, Fair Value 9,709    
Payments to Acquire Loans Receivable 9,597    
Financing Receivable, Allowance for Credit Losses, Write-downs (638)    
Proceeds from Collection of Finance Receivables (5,697)    
Finance Receivable Change in Carrying Value Adjustment 14    
Foreign Currency Translation - Finance Receivables 140    
Financing Receivable, Gross 21,956    
Post-Acquisition Portfolio | International Segment [Member] | Consumer Finance Receivables
     
Accounts Notes And Loans Receivable Rollforward [Roll Forward]      
Business Combination, Acquired Receivables, Fair Value 9,709    
Payments to Acquire Loans Receivable 4,471    
Financing Receivable, Allowance for Credit Losses, Write-downs (54)    
Proceeds from Collection of Finance Receivables (2,886)    
Finance Receivable Change in Carrying Value Adjustment 14    
Foreign Currency Translation - Finance Receivables 140    
Financing Receivable, Gross 11,394    
Post-Acquisition Portfolio | North America Segment [Member] | Consumer Finance Receivables
     
Accounts Notes And Loans Receivable Rollforward [Roll Forward]      
Financing Receivable, Gross 8,831 5,314 924
Payments to Acquire Loans Receivable 5,126 5,579 5,085
Financing Receivable, Allowance for Credit Losses, Write-downs (584) (304) (66)
Proceeds from Collection of Finance Receivables (2,811) (1,758) (629)
Financing Receivable, Gross $ 10,562 $ 8,831 $ 5,314