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Business Combinations (Narrative) (Details) (USD $)
12 Months Ended 12 Months Ended 12 Months Ended 12 Months Ended 12 Months Ended 12 Months Ended 0 Months Ended 3 Months Ended 0 Months Ended 3 Months Ended 12 Months Ended 0 Months Ended 3 Months Ended 3 Months Ended 12 Months Ended 3 Months Ended 12 Months Ended
Jan. 31, 2012
Y
Jan. 31, 2011
Y
Jan. 31, 2010
Aug. 02, 2011
Jan. 31, 2012
Vovici Acquisition [Member]
Y
Aug. 04, 2011
Vovici Acquisition [Member]
Jan. 31, 2012
Vovici Acquisition [Member]
Customer Relationships [Member]
Y
Jan. 31, 2012
Vovici Acquisition [Member]
Trade Names [Member]
Y
Jan. 31, 2012
Vovici Acquisition [Member]
Acquired Technology [Member]
Y
Jan. 31, 2012
Global Management Technologies Acquisition [Member]
Y
Oct. 07, 2011
Global Management Technologies Acquisition [Member]
Jan. 31, 2012
Global Management Technologies Acquisition [Member]
Customer Relationships [Member]
Y
Jan. 31, 2012
Global Management Technologies Acquisition [Member]
Trade Names [Member]
Y
Jan. 31, 2012
Global Management Technologies Acquisition [Member]
Acquired Technology [Member]
Y
Jan. 31, 2012
Other Business Combinations [Member]
Jan. 31, 2012
Other Business Combinations [Member]
Accounts Payable [Member]
Jan. 31, 2012
Other Business Combinations [Member]
Other Long-Term Liabilities [Member]
Jan. 31, 2012
Other Acquisitions [Member]
Y
Jan. 31, 2012
Other Acquisitions [Member]
Customer Relationships [Member]
Maximum [Member]
Y
Jan. 31, 2012
Other Acquisitions [Member]
Customer Relationships [Member]
Minimum [Member]
Y
Jan. 31, 2012
Other Acquisitions [Member]
Trade Names [Member]
Maximum [Member]
Y
Jan. 31, 2012
Other Acquisitions [Member]
Trade Names [Member]
Minimum [Member]
Y
Jan. 31, 2012
Other Acquisitions [Member]
Acquired Technology [Member]
Maximum [Member]
Y
Jan. 31, 2012
Other Acquisitions [Member]
Acquired Technology [Member]
Minimum [Member]
Y
Jan. 31, 2012
Other Acquisitions [Member]
Other Identifiable Intangible Assets [Member]
Maximum [Member]
Y
Jan. 31, 2012
Other Acquisitions [Member]
Other Identifiable Intangible Assets [Member]
Minimum [Member]
Y
Jan. 31, 2011
Iontas Acquisition [Member]
Jan. 31, 2012
Iontas Acquisition [Member]
Developed Technology Rights [Member]
Y
Jan. 31, 2012
Iontas Acquisition [Member]
Noncompete Agreements [Member]
Y
Aug. 04, 2011
Verint [Member]
Jan. 31, 2012
Verint [Member]
Aug. 02, 2011
Verint [Member]
Jan. 31, 2012
Verint [Member]
Accounts Payable [Member]
Jan. 31, 2012
Verint [Member]
Other Long-Term Liabilities [Member]
Aug. 04, 2011
Verint [Member]
Vovici Acquisition [Member]
Jan. 31, 2012
Verint [Member]
Vovici Acquisition [Member]
Jan. 31, 2012
Verint [Member]
Vovici Acquisition [Member]
Aug. 04, 2011
Verint [Member]
Compensation for pre-acquisition services [Member]
Aug. 04, 2011
Verint [Member]
Stock based compensation expense [Member]
Jan. 31, 2012
Verint [Member]
Global Management Technologies Acquisition [Member]
Oct. 07, 2011
Verint [Member]
Global Management Technologies Acquisition [Member]
Jan. 31, 2012
Verint [Member]
Global Management Technologies Acquisition [Member]
Developed Technology Rights [Member]
Jan. 31, 2012
Verint [Member]
Global Management Technologies Acquisition [Member]
Customer Relationships [Member]
Jan. 31, 2012
Verint [Member]
Other Business Combinations [Member]
Dec. 31, 2010
Verint [Member]
Other Business Combinations [Member]
Maximum [Member]
Jan. 31, 2012
Verint [Member]
Other Acquisitions [Member]
Jan. 31, 2012
Verint [Member]
Other Acquisitions [Member]
Customer Relationships [Member]
Jan. 31, 2012
Verint [Member]
Other Acquisitions [Member]
Developed Technology [Member]
Jan. 31, 2012
Verint [Member]
Iontas Acquisition [Member]
Y
Jan. 31, 2011
Verint [Member]
Iontas Acquisition [Member]
Feb. 04, 2010
Verint [Member]
Iontas Acquisition [Member]
Jan. 31, 2012
All Other [Member]
Other Business Combinations [Member]
Jan. 31, 2012
In-Process Research and Development [Member]
Verint [Member]
Other Business Combinations [Member]
Business Acquisition [Line Items]                                                                                                          
Cash consideration           $ 55,708,000         $ 24,596,000             $ 33,835,000                 $ 17,738,000               $ 56,100,000           $ 24,600,000                   $ 17,700,000 $ 33,800,000  
Liability to repay bank debt       3,300,000                                                       10,700,000     400,000                                    
Business acquisitons, options issued                                                                     42,000                                    
Business acquisition, options issued, value assigned                                                           1,000,000               100,000 900,000                            
Potential additional contingent payments                                                                     19,100,000           17,400,000                   3,800,000 41,000,000  
Fair value of contingent consideration 38,646,000 3,686,000       9,900,000       9,600,000 12,000,000       20,100,000 6,400,000 13,700,000 20,504,000                 3,224,000       7,200,000   2,000,000 5,200,000                             1,700,000   3,200,000 20,500,000  
Recorded benefit from change in fair value of contingent consideration                   2,400,000                                                                                      
Expenses recorded reflecting impact of revised assessments of probability of payment                                                                         2,700,000                                
Estimated profit margin         15.00%         20.00%                                                                                      
Carrying value of acquiree deferred revenue         5,300,000         4,300,000                                                                                      
Fair value of support obligations assumed         2,300,000         1,200,000                                                                                      
Service revenue         5,000,000                                                                                                
Selling, general and administrative (expenses) benefit 582,878,000 689,306,000 721,731,000                       (400,000)                                                                            
Aggregate consideration payable for acquisitions           66,103,000         36,596,000             55,125,000                 21,743,000                                   15,000,000           21,700,000 55,100,000  
Transaction and related costs to acquisitions         3,400,000         1,600,000         5,000,000                                                                   1,300,000        
Estimated useful lives (in years)             10 5 6     10 3 5         10 4 5 4 7 6 4 3   6 3                                                
Weighted-average estimated useful life of acquired finite-lived identifiable intangible assets (in years) 7.5 5.9     8.1         7.2               6.8                                                             5.9        
Goodwill, purchase price allocation adjustment related to intangible assets                                                                               1,100,000           (400,000)              
Goodwill, purchase price allocation adjustment related to income tax assets and liabilities                                                                       4,000,000       400,000           3,100,000              
Goodwill, purchase price allocation adjustments, total                                                                                           1,500,000              
Fair value, purchase price allocation adjustments related to intangible assets                                                                                   (100,000) (1,000,000)       200,000 200,000          
Estimated completion time for In-process research and development (in years) 2                                                                                                        
Goodwill           41,736,000         23,141,000       33,500,000     33,560,000                 12,776,000                                           12,800,000        
Goodwill being assessed for tax deductibility                             21,400,000                                                                            
Goodwill not deductible for tax purposes                             12,100,000                                                                            
Current liabilities                                                             4,300,000 5,500,000                                          
Noncurrent liabilities                                                             4,700,000 5,200,000                                          
Liabilities assumed, value adjustment                                                             800,000         1,100,000                                  
Assets acquired, value adjustment                                                                       1,000,000                                  
Goodwill, purchase price allocation adjustment related to changes in liabilities and assets                                                                       100,000                                  
Prepayments for product licenses and support services                                                                                                 1,500,000        
Partial offset of trade accounts payable                                                                                                 700,000        
Payment of contingent consideration                                                                                                 2,000,000        
Developed technology assets acquired                                                                                                 6,900,000        
Non-competition arragements assets acquired                                                                                                 300,000        
Tangible assets acquired                                                                                                 1,700,000        
Changes in fair value of contingent consideration recorded within selling, general and administrative expenses 42,404,000 3,424,000 0                                                                                 1,900,000   500,000     200,000 300,000      
Goodwill, purchase price allocation adjustments related to changes in contingent consideration                                                                                           500,000              
Goodwill, purchase price allocation adjustments related to changes in performance obligations                                                                                           (1,700,000)              
In-process research and development acquired                                                                                                         $ 2,500,000