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Intangible Assets - Schedule of Intangible Assets by Class (Details) - USD ($)
$ in Millions
Sep. 30, 2023
Dec. 31, 2022
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount $ 21,902 $ 21,685
Accumulated Amortization 10,463 9,270
Net Book Value 11,439 12,415
Customer relationships    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 14,607 14,795
Accumulated Amortization 7,307 6,371
Net Book Value 7,300 8,424
Acquired software and technology    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 2,354 2,510
Accumulated Amortization 1,301 1,234
Net Book Value 1,053 1,276
Trade names    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 634 633
Accumulated Amortization 339 295
Net Book Value 295 338
Purchased software    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 1,113 1,146
Accumulated Amortization 505 595
Net Book Value 608 551
Capitalized software and other intangibles    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 3,194 2,601
Accumulated Amortization 1,011 775
Net Book Value $ 2,183 $ 1,826