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Intangible Assets - Schedule of Intangible Assets by Class (Details) - USD ($)
$ in Millions
Jun. 30, 2023
Dec. 31, 2022
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount $ 21,935 $ 21,685
Accumulated Amortization 10,156 9,270
Net Book Value 11,779 12,415
Customer relationships    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 14,703 14,795
Accumulated Amortization 7,035 6,371
Net Book Value 7,668 8,424
Acquired software and technology    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 2,365 2,510
Accumulated Amortization 1,244 1,234
Net Book Value 1,121 1,276
Trade names    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 636 633
Accumulated Amortization 326 295
Net Book Value 310 338
Purchased software    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 1,223 1,146
Accumulated Amortization 619 595
Net Book Value 604 551
Capitalized software and other intangibles    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 3,008 2,601
Accumulated Amortization 932 775
Net Book Value $ 2,076 $ 1,826