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Intangible Assets - Schedule of Intangible Assets by Class (Details) - USD ($)
$ in Millions
Mar. 31, 2023
Dec. 31, 2022
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount $ 21,595 $ 21,685
Accumulated Amortization 9,601 9,270
Net Book Value 11,994 12,415
Customer relationships    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 14,644 14,795
Accumulated Amortization 6,671 6,371
Net Book Value 7,973 8,424
Acquired software and technology    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 2,360 2,510
Accumulated Amortization 1,162 1,234
Net Book Value 1,198 1,276
Trade names    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 635 633
Accumulated Amortization 310 295
Net Book Value 325 338
Purchased software    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 1,109 1,146
Accumulated Amortization 605 595
Net Book Value 504 551
Capitalized software and other intangibles    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 2,847 2,601
Accumulated Amortization 853 775
Net Book Value $ 1,994 $ 1,826