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Equity (Details) - USD ($)
shares in Millions, $ in Millions
3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Dec. 31, 2019
Increase (Decrease) in Stockholders' Equity [Roll Forward]          
Balance at beginning of period $ 32,532 $ 33,028 $ 33,070 $ 34,595  
Net income (loss) 435 265 1,015 633  
Measurement period adjustments related to First Data acquisition       (126)  
Distributions paid to noncontrolling interests 0   (1) (30)  
Net adjustment to noncontrolling interests from dissolution   (762)   (762)  
Other comprehensive income (loss) (344) (170) (287) (623)  
Share-based compensation 63 84 190 286  
Shares issued under stock plans 3 (16) (98) (64)  
Purchases of treasury stock (365)   (1,565) (1,435)  
Retirement of treasury stock     0    
Accounting Standards Update [Extensible List]         Accounting Standards Update 2016-13
Balance at end of period 32,324 32,429 32,324 32,429 $ 34,595
Net income attributable to redeemable noncontrolling interest 11 $ 11 33 29  
Distributions paid to redeemable noncontrolling interests 12   32 $ 31  
Distributions to BANA related to the BAMS dissolution $ 8   $ 8    
Common Shares          
Increase (Decrease) in Stockholders' Equity [Roll Forward]          
Balance at beginning of period (in shares) 784 791 789 791  
Balance at beginning of period $ 8 $ 8 $ 8 $ 8  
Retirement of treasury stock (in shares)     (5)    
Balance at end of period (in shares) 784 791 784 791 791
Balance at end of period $ 8 $ 8 $ 8 $ 8 $ 8
Treasury Stock          
Increase (Decrease) in Stockholders' Equity [Roll Forward]          
Balance at beginning of period (in shares) 123 122 121 112  
Balance at beginning of period $ (4,866) $ (4,429) $ (4,375) $ (3,118)  
Shares issued under stock plans (in shares) (2) (1) (5) (5)  
Shares issued under stock plans $ 52 $ 32 $ 173 $ 156  
Purchases of treasury stock (in shares) 3   13 14  
Purchases of treasury stock $ (365)   $ (1,565) $ (1,435)  
Retirement of treasury stock (in shares)     (5)    
Retirement of treasury stock     $ 588    
Balance at end of period (in shares) 124 121 124 121 112
Balance at end of period $ (5,179) $ (4,397) $ (5,179) $ (4,397) $ (3,118)
Additional Paid-In Capital          
Increase (Decrease) in Stockholders' Equity [Roll Forward]          
Balance at beginning of period 22,960 23,771 23,643 23,741  
Net adjustment to noncontrolling interests from dissolution   (36)   (36)  
Share-based compensation 63 84 190 286  
Shares issued under stock plans (49) (48) (271) (220)  
Retirement of treasury stock     (588)    
Balance at end of period 22,974 23,771 22,974 23,771 23,741
Accumulated Other Comprehensive Loss          
Increase (Decrease) in Stockholders' Equity [Roll Forward]          
Balance at beginning of period (323) (644) (387) (180)  
Other comprehensive income (loss) (326) (187) (262) (651)  
Balance at end of period (649) (831) (649) (831) (180)
Retained Earnings          
Increase (Decrease) in Stockholders' Equity [Roll Forward]          
Balance at beginning of period 14,014 12,877 13,441 12,528  
Net income (loss) 428 264 1,001 658  
Balance at end of period 14,442 13,141 14,442 13,141 12,528
Noncontrolling Interests          
Increase (Decrease) in Stockholders' Equity [Roll Forward]          
Balance at beginning of period 739 1,445 740 1,616  
Net income (loss) 7 1 14 (25)  
Measurement period adjustments related to First Data acquisition       (126)  
Distributions paid to noncontrolling interests 0   (1) (30)  
Net adjustment to noncontrolling interests from dissolution   (726)   (726)  
Other comprehensive income (loss) (18) 17 (25) 28  
Balance at end of period $ 728 $ 737 $ 728 737 1,616
Cumulative Effect, Period of Adoption, Adjustment          
Increase (Decrease) in Stockholders' Equity [Roll Forward]          
Balance at beginning of period       (45)  
Balance at end of period         (45)
Cumulative Effect, Period of Adoption, Adjustment | Retained Earnings          
Increase (Decrease) in Stockholders' Equity [Roll Forward]          
Balance at beginning of period       $ (45)  
Balance at end of period         $ (45)