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Summary of Significant Accounting Policies - Schedule of Intangible Assets by Class (Details) - USD ($)
$ in Millions
Dec. 31, 2017
Dec. 31, 2016
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount $ 3,967 $ 3,695
Accumulated Amortization 2,085 1,862
Net Book Value 1,882 1,833
Customer related intangible assets    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 2,293 2,200
Accumulated Amortization 1,168 1,043
Net Book Value 1,125 1,157
Acquired software and technology    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 579 507
Accumulated Amortization 460 432
Net Book Value 119 75
Trade names    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 117 117
Accumulated Amortization 64 57
Net Book Value 53 60
Capitalized software development costs    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 737 641
Accumulated Amortization 282 233
Net Book Value 455 408
Purchased software    
Finite-Lived Intangible Assets [Line Items]    
Gross Carrying Amount 241 230
Accumulated Amortization 111 97
Net Book Value $ 130 $ 133