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Schedule II - Valuation and Qualifying Accounts (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Allowance for doubtful accounts      
Valuation and qualifying accounts      
Balance at Beginning of Period $ 668 $ 594 $ 558
Charged to Costs and Expenses 126 77 37
Charged to Other Accounts (6) (3) (2)
Deductions 0 0 1
Balance at End of Period 788 668 594
Valuation allowance and reserves, current 22 24 18
Environmental, litigation and other reserves      
Valuation and qualifying accounts      
Balance at Beginning of Period 994 935 997
Charged to Costs and Expenses 182 140 45
Charged to Other Accounts 1,408 85 53
Deductions (173) (166) (160)
Balance at End of Period 2,411 994 935
Valuation allowance and reserves, current $ 188 $ 146 $ 163