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Stock Plans (Tables)
12 Months Ended
Dec. 31, 2011
Disclosure Of Compensation Related Costs Share Based Payments (Table) [Abstract]  
Schedule of Compensation Cost for Share-based Payment Arrangements, Allocation of Share-based Compensation Costs by Plan [Table Text Block]
 Years ended December 31,
 2011 2010 2009
Stock options $ 4,663 $ 5,371 $ 6,649
Restricted stock units   14,285   15,081   14,888
Employee stock purchase plans   -   -   224
Pre-tax stock-based compensation $ 18,948 $ 20,452 $ 21,761
Schedule Of Employee Service Share Based Compensation Allocation Of Recognized Period Costs Text Block
The following table shows stock-based compensation expense as included in the Consolidated Statements of Income:
         
 Years ended December 31,
 2011 2010 2009
Cost of equipment sales $ 1,292 $ 1,397 $ 1,486
Cost of support services   557   602   640
Cost of business services   770   831   884
Selling, general and administrative  15,689   16,936   18,020
Research and development  640   686   731
Pre-tax stock-based compensation   18,948   20,452   21,761
Income tax   (6,170)   (7,265)   (7,458)
Stock-based compensation expense, net $ 12,778 $ 13,187 $ 14,303
Basic earnings per share impact $ 0.06 $ 0.06 $ 0.07
Diluted earnings per share impact $ 0.06 $ 0.06 $ 0.07
Schedule of Share-based Compensation, Stock Options, Activity [Table Text Block]
 Shares  Per share weighted-average exercise price
Options outstanding at December 31, 2010 14,506,522 $37.38
Granted 1,312,910 $26.07
Exercised (55,484) $25.15
Cancelled (1,266,537) $37.61
Forfeited (25,947) $27.27
Options outstanding at December 31, 2011 14,471,464 $36.42
    
Options exercisable at December 31, 2011 11,478,630 $39.13
Schedule Of Share Based Compensation Shares Authorized Under Stock Option Plans By Exercise Price Range Text Block
  Options Outstanding   Options Exercisable  
Range of per share exercise prices Number Per share weighted-average exercise price Weighted-average remaining contractual life Number Per share weighted-average exercise price Weighted-average remaining contractual life
$22.09 - $30.99  3,986,021 $24.23 8.0 years  1,370,704 $23.78 7.4 years
$31.00 - $36.99  3,207,738 $34.71 3.6 years  2,830,221 $34.42 3.3 years
$37.00 - $42.99  3,842,311 $41.12 2.4 years  3,842,311 $41.12 2.4 years
$43.00 - $48.03  3,435,394 $46.90 4.7 years  3,435,394 $46.90 3.7 years
   14,471,464 $36.42 4.5 years  11,478,630 $39.13 3.6 years
Schedule of Share-based Payment Award, Stock Options, Valuation Assumptions Table [Text Block]
The fair value of stock options granted and related assumptions are as follows:
         
 Years ended December 31,
 2011 2010 2009
Expected dividend yield  6.1%  6.1%  4.5%
Expected stock price volatility 26.1%  25.6%  21.4%
Risk-free interest rate 3.3%  3.2%  2.4%
Expected life – years 7.4  7.3  7.5
Weighted-average fair value per option granted  $3.45  $2.82  $3.04
Schedule of Share-based Compensation, Restricted Stock Units Award Activity [Table Text Block]
 Units / Shares Weighted-average grant date fair value
Restricted stock units outstanding at December 31, 2010 1,637,242 $25.55
Granted 662,049 $22.44
Vested (543,688) $26.89
Forfeited (126,548) $23.12
Restricted stock units outstanding at December 31, 2011 1,629,055 $22.33