XML 27 R12.htm IDEA: XBRL DOCUMENT v3.24.0.1
Revenue
 12 Months Ended
Dec. 31, 2023
Revenue from Contract with Customer [Abstract]  
Revenue Revenue
Disaggregated Revenue
The following tables disaggregate our revenue by source and timing of recognition:
Year Ended December 31, 2023
Global EcommercePresort ServicesSendTech SolutionsRevenue from products and servicesRevenue from leasing transactions and financingTotal consolidated revenue
Revenue from products and services
Business services$1,355,326 $617,599 $72,144 $2,045,069 $— $2,045,069 
Support services— — 410,734 410,734 — 410,734 
Financing — — — — 271,197 271,197 
Equipment sales— — 88,144 88,144 235,595 323,739 
Supplies— — 147,709 147,709 — 147,709 
Rentals— — — — 67,900 67,900 
Subtotal1,355,326 617,599 718,731 2,691,656 $574,692 $3,266,348 
Revenue from leasing transactions and financing— — 574,692 574,692 
     Total revenue$1,355,326 $617,599 $1,293,423 $3,266,348 
Timing of revenue recognition from products and services
Products/services transferred at a point in time$— $— $306,414 $306,414 
Products/services transferred over time1,355,326 617,599 412,317 2,385,242 
      Total$1,355,326 $617,599 $718,731 $2,691,656 

Year Ended December 31, 2022
Global EcommercePresort ServicesSendTech SolutionsRevenue from products and servicesRevenue from leasing transactions and financingTotal consolidated revenue
Revenue from products and services
Business services$1,576,348 $602,016 $71,577 $2,249,941 $— $2,249,941 
Support services— — 438,191 438,191 — 438,191 
Financing — — — — 274,508 274,508 
Equipment sales— — 88,022 88,022 266,938 354,960 
Supplies— — 154,186 154,186 — 154,186 
Rentals— — — — 66,256 66,256 
Subtotal1,576,348 602,016 751,976 2,930,340 $607,702 $3,538,042 
Revenue from leasing transactions and financing— — 607,702 607,702 
     Total revenue$1,576,348 $602,016 $1,359,678 $3,538,042 
Timing of revenue recognition from products and services
Products/services transferred at a point in time$— $— $318,438 $318,438 
Products/services transferred over time1,576,348 602,016 433,538 2,611,902 
      Total$1,576,348 $602,016 $751,976 $2,930,340 
Year Ended December 31, 2021
Global EcommercePresort ServicesSendTech SolutionsRevenue from products and servicesRevenue from leasing transactions and financingTotal consolidated revenue
Revenue from products and services
Business services$1,702,580 $573,480 $58,614 $2,334,674 $— $2,334,674 
Support services— — 460,888 460,888 — 460,888 
Financing — — — — 294,418 294,418 
Equipment sales— — 91,015 91,015 259,123 350,138 
Supplies— — 159,438 159,438 — 159,438 
Rentals— — — — 74,005 74,005 
Subtotal1,702,580 573,480 769,955 3,046,015 $627,546 $3,673,561 
Revenue from leasing transactions and financing— — 627,546 627,546 
     Total revenue$1,702,580 $573,480 $1,397,501 $3,673,561 
Timing of revenue recognition from products and services
Products/services transferred at a point in time$— $— $318,077 $318,077 
Products/services transferred over time1,702,580 573,480 451,878 2,727,938 
      Total$1,702,580 $573,480 $769,955 $3,046,015 
Our performance obligations for revenue from products and services are as follows:
Business services includes fulfillment, delivery and return services, cross-border solutions, mail processing services and shipping subscription solutions. Revenue for fulfillment, delivery and return services, cross-border solutions and mail processing services is recognized over time using an output method based on the number of parcels or mail pieces either processed or delivered, depending on the service type, since that measure best depicts the value of goods and services transferred to the client over the contract period. Contract terms for these services initially range from one to five years and contain annual renewal options. Revenue for shipping subscription solutions is recognized ratably over the contract period as the client obtains equal benefit from these services throughout the period.
Support services includes providing maintenance, professional and subscription services for our equipment and digital mailing and shipping technology solutions. Contract terms range from one to five years, depending on the term of the lease contract for the related equipment. Revenue for maintenance and subscription services is recognized ratably over the contract period and revenue for professional services is recognized when services are provided.

Equipment sales generally includes the sale of mailing and shipping equipment, excluding sales-type leases. We recognize revenue upon delivery for self-install equipment and upon acceptance or installation for other equipment. We provide a warranty that the equipment is free of defects and meets stated specifications. The warranty is not considered a separate performance obligation.

Supplies revenue includes revenue from the sale of supplies for our mailing equipment and is recognized upon delivery.
Revenue from leasing transactions and financing includes revenue from sales-type and operating leases, finance income, late fees and investment income, gains and losses at the Bank.

Advance Billings from Contracts with Customers
Balance Sheet LocationDecember 31, 2023December 31, 2022Increase/ (decrease)
Advance billings, current Advance billings$82,124 $97,904 $(15,780)
Advance billings, noncurrent Other noncurrent liabilities$507 $906 $(399)

Advance billings are recorded when cash payments are due in advance of our performance. Revenue is recognized ratably over the contract term. Items in advance billings primarily relate to support services on mailing equipment. Revenue recognized during the
twelve months ended December 31, 2023 includes $79 million of advance billings at the beginning of the period. Advance billings, current at both December 31, 2023 and 2022 also includes $7 million from leasing transactions.

Future Performance Obligations
Future performance obligations primarily include maintenance and subscription services bundled with our leasing contracts. The transaction prices allocated to future performance obligations will be recognized as follows:
202420252026-2028Total
SendTech Solutions$241,205 $196,422 $256,715 $694,342 

The table above does not include revenue for performance obligations under contracts with terms less than 12 months or revenue for performance obligations where revenue is recognized based on the amount billable to the customer.