10-Q

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

WASHINGTON, D.C. 20549

FORM 10-Q

☑ QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE

SECURITIES EXCHANGE ACT OF 1934

For the quarterly period ended March 31, 2022

OR

☐ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE

SECURITIES EXCHANGE ACT OF 1934

For the transition period from ________________ to ________________

Commission file number: 1-03579

PITNEY BOWES INC.

(Exact name of registrant as specified in its charter)

State of incorporation: Delaware I.R.S. Employer Identification No. 06-0495050

Address of Principal Executive Offices:	3001 Summer Street,		Stamford,	Connecticut	06926
Telephone Number:	(203)	356-5000

Securities registered pursuant to Section 12(b) of the Act:

Title of Each Class	Trading Symbol(s)	Name of Each Exchange on Which Registered
Common Stock, $1 par value per share	PBI	New York Stock Exchange
6.7% Notes due 2043	PBI.PRB	New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ No o

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes þ No o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer	þ	Accelerated filer	☐	Non-accelerated filer	o
Smaller reporting company	☐	Emerging growth company	☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes ☐ No þ

As of April 29, 2022, 173,432,129 shares of common stock, par value $1 per share, of the registrant were outstanding.

PITNEY BOWES INC.

INDEX

		Page Number
Part I - Financial Information:
Item 1:	Financial Statements
	Condensed Consolidated Statements of Operations for the Three Months Ended March 31, 2022 and 2021	3
	Condensed Consolidated Statements of Comprehensive Income (Loss) for the Three Months Ended March 31, 2022 and 2021	4
	Condensed Consolidated Balance Sheets at March 31, 2022 and December 31, 2021	5
	Condensed Consolidated Statements of Cash Flows for the Three Months Ended March 31, 2022 and 2021	6
	Notes to Condensed Consolidated Financial Statements	7
Item 2:	Management’s Discussion and Analysis of Financial Condition and Results of Operations	28
Item 3:	Quantitative and Qualitative Disclosures about Market Risk	35
Item 4:	Controls and Procedures	35
Part II - Other Information:
Item 1:	Legal Proceedings	35
Item 1A:	Risk Factors	35
Item 2:	Unregistered Sales of Equity Securities and Use of Proceeds	35
Item 6:	Exhibits	36
Signatures		37

2

PART I. FINANCIAL INFORMATION

Item 1: Financial Statements

PITNEY BOWES INC.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS

(Unaudited; in thousands, except per share amounts)

	Three Months Ended March 31,
	2022		2021
Revenue:
Business services	$	597,384	$	570,454
Support services	110,352		118,697
Financing	72,029		77,812
Equipment sales	89,296		86,803
Supplies	41,061		42,224
Rentals	16,820		19,207
Total revenue	926,942		915,197
Costs and expenses:
Cost of business services	503,215		499,534
Cost of support services	37,134		36,717
Financing interest expense	11,602		11,886
Cost of equipment sales	63,771		61,840
Cost of supplies	11,517		11,211
Cost of rentals	5,309		6,447
Selling, general and administrative	242,785		238,102
Research and development	11,334		11,316
Restructuring charges	4,184		2,889
Interest expense, net	22,124		25,158
Other components of net pension and postretirement cost	844		350
Other (income) expense	(11,901)		51,394
Total costs and expenses	901,918		956,844
Income (loss) from continuing operations before taxes	25,024		(41,647)
Provision (benefit) for income taxes	4,203		(13,992)
Income (loss) from continuing operations	20,821		(27,655)
Loss from discontinued operations, net of tax	—		(3,886)
Net income (loss)	$	20,821	$	(31,541)
Basic earnings (loss) per share (1):
Continuing operations	$	0.12	$	(0.16)
Discontinued operations	—		(0.02)
Net income (loss)	$	0.12	$	(0.18)
Diluted earnings (loss) per share (1):
Continuing operations	$	0.12	$	(0.16)
Discontinued operations	—		(0.02)
Net income (loss)	$	0.12	$	(0.18)

(1) The sum of the earnings per share amounts may not equal the totals due to rounding.

See Notes to Condensed Consolidated Financial Statements

3

PITNEY BOWES INC.

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS)

(Unaudited; in thousands)

	Three Months Ended March 31,
	2022		2021
Net income (loss)	$	20,821	$	(31,541)
Other comprehensive loss, net of tax:
Foreign currency translation, net of tax of $(167) and $(13), respectively	(17,565)		(14,258)
Net unrealized gain on cash flow hedges, net of tax of $1,768 and $1,601, respectively	5,333		4,830
Net unrealized loss on investment securities, net of tax of $(5,146) and $(2,956), respectively	(15,522)		(8,916)
Amortization of pension and postretirement costs, net of tax of $2,461 and $3,208, respectively	7,736		9,937
Other comprehensive loss, net of tax	(20,018)		(8,407)
Comprehensive income (loss)	$	803	$	(39,948)

See Notes to Condensed Consolidated Financial Statements

4

PITNEY BOWES INC.

CONDENSED CONSOLIDATED BALANCE SHEETS

(Unaudited; in thousands, except per share amount)

	March 31, 2022		December 31, 2021
ASSETS
Current assets:
Cash and cash equivalents	$	622,575	$	732,480
Short-term investments (includes $2,639 and $2,658, respectively, reported at fair value)	11,383		14,440
Accounts and other receivables (net of allowance of $10,061 and $11,168, respectively)	297,713		334,630
Short-term finance receivables (net of allowance of $12,024 and $12,812, respectively)	564,835		560,680
Inventories	87,661		78,588
Current income taxes	12,778		13,894
Other current assets and prepayments	145,167		157,341
Total current assets	1,742,112		1,892,053
Property, plant and equipment, net	430,498		429,162
Rental property and equipment, net	33,849		34,774
Long-term finance receivables (net of allowance of $13,207 and $13,406 respectively)	588,040		587,427
Goodwill	1,129,027		1,135,103
Intangible assets, net	124,739		132,442
Operating lease assets	236,477		208,428
Noncurrent income taxes	66,208		68,398
Other assets (includes $281,811 and $318,754, respectively, reported at fair value)	436,114		471,084
Total assets	$	4,787,064	$	4,958,871
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
Accounts payable and accrued liabilities	$	876,645	$	922,543
Customer deposits at Pitney Bowes Bank	619,103		632,062
Current operating lease liabilities	41,600		40,299
Current portion of long-term debt	24,746		24,739
Advance billings	102,289		99,280
Current income taxes	2,864		9,017
Total current liabilities	1,667,247		1,727,940
Long-term debt	2,199,833		2,299,099
Deferred taxes on income	286,536		286,445
Tax uncertainties and other income tax liabilities	31,358		31,935
Noncurrent operating lease liabilities	220,614		192,092
Other noncurrent liabilities	288,594		308,728
Total liabilities	4,694,182		4,846,239
Commitments and contingencies (See Note 13)
Stockholders’ equity:
Common stock, $1 par value (480,000 shares authorized; 323,338 shares issued)	323,338		323,338
Additional paid-in capital	—		2,485
Retained earnings	5,141,636		5,169,270
Accumulated other comprehensive loss	(800,330)		(780,312)
Treasury stock, at cost (149,929 and 148,607 shares, respectively)	(4,571,762)		(4,602,149)
Total stockholders’ equity	92,882		112,632
Total liabilities and stockholders’ equity	$	4,787,064	$	4,958,871

See Notes to Condensed Consolidated Financial Statements

5

PITNEY BOWES INC.

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS

(Unaudited; in thousands)

	Three Months Ended March 31,
	2022		2021
Cash flows from operating activities:
Net income (loss)	$	20,821	$	(31,541)
Loss from discontinued operations, net of tax	—		3,886
Adjustments to reconcile net income (loss) to net cash from operating activities:
Depreciation and amortization	42,002		39,594
Allowance for credit losses	2,024		3,992
Stock-based compensation	4,495		5,221
Amortization of debt fees	1,479		2,645
Loss on debt redemption/refinancing	4,993		51,394
Restructuring charges	4,184		2,889
Restructuring payments	(3,285)		(3,955)
Pension contributions and retiree medical payments	(13,517)		(13,230)
Gain on sale of assets	(14,372)		—
Gain on sale of business	(2,522)		—
Changes in operating assets and liabilities, net of acquisitions/divestitures:
Accounts and other receivables	33,086		57,642
Finance receivables	(172)		27,714
Inventories	(7,936)		1,900
Other current assets and prepayments	(25,426)		(7,153)
Accounts payable and accrued liabilities	(38,647)		(54,022)
Current and noncurrent income taxes	(3,836)		(17,291)
Advance billings	2,422		4,267
Other, net	4,769		(8,029)
Net cash from operating activities	10,562		65,923
Cash flows from investing activities:
Capital expenditures	(32,555)		(43,328)
Purchases of investment securities	(3,988)		(64,473)
Proceeds from sales/maturities of investment securities	11,020		28,008
Net investment in loan receivables	(11,230)		(7,316)
Proceeds from asset sales	50,766		—
Proceeds from sale of business	9,016		—
Other investing activities	5,000		—
Net cash from investing activities	28,029		(87,109)
Cash flows from financing activities:
Proceeds from the issuance of debt, net of discount	—		1,195,500
Principal payments of debt	(100,595)		(1,327,315)
Premiums and fees paid to redeem/refinance debt	(4,759)		(44,418)
Dividends paid to stockholders	(8,688)		(8,625)
Customer deposits at Pitney Bowes Bank	(12,959)		(27,794)
Common stock repurchases	(13,446)		—
Other financing activities	(5,411)		(5,648)
Net cash from financing activities	(145,858)		(218,300)
Effect of exchange rate changes on cash and cash equivalents	(2,638)		(1,238)
Change in cash and cash equivalents	(109,905)		(240,724)
Cash and cash equivalents at beginning of period	732,480		921,450
Cash and cash equivalents at end of period	$	622,575	$	680,726

See Notes to Condensed Consolidated Financial Statements

6

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

1. Description of Business and Basis of Presentation

Description of Business

Pitney Bowes Inc. (we, us, our, or the company) is a global shipping and mailing company that provides technology, logistics, and financial services to small and medium sized businesses, large enterprises, including more than 90 percent of the Fortune 500, retailers and government clients around the world. These clients rely on us to remove the complexity and increase the efficiency in their sending of mail and parcels. For additional information, visit www.pitneybowes.com.

Basis of Presentation

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (GAAP) for interim financial information and the instructions to Rule 10-01 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements. In addition, the December 31, 2021 Condensed Consolidated Balance Sheet data was derived from audited financial statements, but does not include all disclosures required by GAAP. In management's opinion, all adjustments, consisting only of normal recurring adjustments, considered necessary to fairly state our financial position, results of operations and cash flows for the periods presented have been included. Operating results for the periods presented are not necessarily indicative of the results that may be expected for any other interim period or for the year ending December 31, 2022. These statements should be read in conjunction with the financial statements and notes thereto included in our Annual Report to Stockholders on Form 10-K for the year ended December 31, 2021 (2021 Annual Report).

Net income for the three months ended March 31, 2022 benefited by approximately $3 million from adjustments related to prior years. The impact of the adjustments is not material to the consolidated financial statements for any prior quarterly or annual periods, and is not expected to be material to the current annual period.

Risks and Uncertainties

The effects of COVID-19 on global economies and businesses continues to impact how we conduct business and our operating results, financial position and cash flows. Its impact on our business remains unpredictable and accordingly, we are not able to reasonably estimate the full extent of the impact of COVID-19 on our operating results, financial position and cash flows.

Accounting Pronouncements Not Yet Adopted

In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting. The transition to new reference interest rates will require certain contracts to be modified and the ASU is intended to provide temporary optional expedients and exceptions to U.S. GAAP guidance on contract modifications and hedge accounting to ease the financial reporting burdens related to the expected market transition from the London Interbank Offered Rate (LIBOR) and other interbank offered rates to alternative reference rates. The accommodations provided by the ASU are effective through December 31, 2022, and may be applied at the beginning of any interim period within that time frame.

We have matched LIBOR-based debt with LIBOR-based interest rate swaps and have elected to apply the practical expedient related to probability and the assessment of the effectiveness for future LIBOR-indexed cash flows, which assumes that the debt instrument will use the same index rate as its corresponding interest rate swap once a new reference rate is established to replace LIBOR. We may apply other expedients as additional reference rate changes occur. We continue to assess the impact of this standard on our consolidated financial statements.

In March 2022, the FASB issued ASU 2022-02, Financial Instruments - Credit Losses (Topic 326): Troubled Debt Restructurings and Vintage Disclosures, which requires disclosure of gross write-offs and recoveries of financing receivables by year of origination. The standard is effective for interim and annual periods beginning after December 15, 2022, with early adoption permitted. We are currently assessing the impact this standard will have on our financial statement disclosures.

7

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

2. Revenue

Disaggregated Revenue

The following tables disaggregate our revenue by source and timing of recognition:

	Three Months Ended March 31, 2022
	Global Ecommerce		Presort Services		SendTech Solutions		Revenue from products and services		Revenue from leasing transactions and financing		Total consolidated revenue
Major products/service lines
Business services	$	418,527	$	160,544	$	18,313	$	597,384	$	—	$	597,384
Support services	—		—		110,352		110,352		—		110,352
Financing	—		—		—		—		72,029		72,029
Equipment sales	—		—		21,299		21,299		67,997		89,296
Supplies	—		—		41,061		41,061		—		41,061
Rentals	—		—		—		—		16,820		16,820
Subtotal	418,527		160,544		191,025		770,096		$	156,846	$	926,942
Revenue from leasing transactions and financing	—		—		156,846		156,846
Total revenue	$	418,527	$	160,544	$	347,871	$	926,942
Timing of revenue recognition from products and services
Products/services transferred at a point in time	$	—	$	—	$	78,373	$	78,373
Products/services transferred over time	418,527		160,544		112,652		691,723
Total	$	418,527	$	160,544	$	191,025	$	770,096

	Three Months Ended March 31, 2021
	Global Ecommerce		Presort Services		SendTech Solutions		Revenue from products and services		Revenue from leasing transactions and financing		Total consolidated revenue
Major products/service lines
Business services	$	413,086	$	143,126	$	14,242	$	570,454	$	—	$	570,454
Support services	—		—		118,697		118,697		—		118,697
Financing	—		—		—		—		77,812		77,812
Equipment sales	—		—		19,118		19,118		67,685		86,803
Supplies	—		—		42,224		42,224		—		42,224
Rentals	—		—		—		—		19,207		19,207
Subtotal	413,086		143,126		194,281		750,493		$	164,704	$	915,197
Revenue from leasing transactions and financing	—		—		164,704		164,704
Total revenue	$	413,086	$	143,126	$	358,985	$	915,197
Timing of revenue recognition from products and services
Products/services transferred at a point in time	$	—	$	—	$	77,538	$	77,538
Products/services transferred over time	413,086		143,126		116,743		672,955
Total	$	413,086	$	143,126	$	194,281	$	750,493

8

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

Our performance obligations for revenue from products and services are as follows:

Business services includes fulfillment, delivery and return services, cross-border solutions, mail processing services and shipping subscription solutions. Revenue for fulfillment, delivery and return services and cross-border solutions and mail processing services is recognized over time using an output method based on the number of parcels or mail pieces either processed or delivered, depending on the service type, since that measure best depicts the value of goods and services transferred to the client over the contract period. Contract terms for these services initially range from one to five years and contain annual renewal options. Revenue for shipping subscription solutions revenue is recognized ratably over the contract period as the client obtains equal benefit from these services through the period.

Support services includes providing maintenance, professional and subscription services for our equipment and digital mailing and shipping technology solutions. Contract terms range from one to five years, depending on the term of the lease contract for the related equipment. Revenue for maintenance and subscription services is recognized ratably over the contract period and revenue for professional services is recognized when services are provided.

Equipment sales generally includes the sale of mailing and shipping equipment, excluding sales-type leases. We recognize revenue upon delivery for self-install equipment and upon acceptance or installation for other equipment. We provide a warranty that the equipment is free of defects and meets stated specifications. The warranty is not considered a separate performance obligation.

Supplies revenue includes revenue from supplies for our mailing equipment and is recognized upon delivery.

Revenue from leasing transactions and financing includes revenue from sales-type and operating leases, finance income, late fees and investment income, gains and losses at the Bank.

Advance Billings from Contracts with Customers

	Balance sheet location	March 31, 2022		December 31, 2021		Increase/ (decrease)
Advance billings, current	Advance billings	$	93,905	$	92,926	$	979
Advance billings, noncurrent	Other noncurrent liabilities	$	772	$	1,109	$	(337)

Advance billings are recorded when cash payments are due in advance of our performance. Revenue is recognized ratably over the contract term. Items in advance billings primarily relate to support services on mailing equipment. Revenue recognized during the period includes $55 million of advance billings at the beginning of the period. Advance billings, current reported on the condensed consolidated balance sheets at March 31, 2022 and December 31, 2021 also includes $8 million and $6 million, respectively, from leasing transactions.

Future Performance Obligations

Future performance obligations include revenue streams bundled with our leasing contracts, primarily maintenance and subscription services. The transaction prices allocated to future performance obligations will be recognized as follows:

	Remainder of 2022		2023		2024-2027		Total
SendTech Solutions	$	205,644	$	218,121	$	264,498	$	688,263

The amounts above do not include revenue for performance obligations under contracts with terms less than 12 months or revenue for performance obligations where revenue is recognized based on the amount billable to the customer.

9

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

3. Segment Information

Our reportable segments are Global Ecommerce, Presort Services and SendTech Solutions. The principal products and services of each reportable segment are as follows:

Global Ecommerce: Includes the revenue and related expenses from business to consumer logistics services for domestic and cross-border delivery, returns and fulfillment.

Presort Services: Includes revenue and related expenses from sortation services to qualify large volumes of First Class Mail, Marketing Mail, Marketing Mail Flats and Bound Printed Matter for postal worksharing discounts.

SendTech Solutions: Includes the revenue and related expenses from physical and digital mailing and shipping technology solutions, financing, services, supplies and other applications to help simplify and save on the sending, tracking and receiving of letters, parcels and flats.

Management measures segment profitability and performance using segment earnings before interest and taxes (EBIT). Segment EBIT is calculated by deducting from segment revenue the related costs and expenses attributable to the segment. Segment EBIT excludes interest, taxes, unallocated corporate expenses, restructuring charges, asset and goodwill impairment charges and other items not allocated to a business segment. Costs related to shared assets are allocated to the relevant segments. Management believes that segment EBIT provides investors a useful measure of operating performance and underlying trends of the business. Segment EBIT may not be indicative of our overall consolidated performance and therefore, should be read in conjunction with our consolidated results of operations. The following tables provide information about our reportable segments and reconciliation of segment EBIT to net income (loss).

	Revenue
	Three Months Ended March 31,
	2022		2021
Global Ecommerce	$	418,527	$	413,086
Presort Services	160,544		143,126
SendTech Solutions	347,871		358,985
Total revenue	$	926,942	$	915,197

	EBIT
	Three Months Ended March 31,
	2022		2021
Global Ecommerce	$	(13,696)	$	(26,376)
Presort Services	19,632		19,051
SendTech Solutions	104,575		114,470
Total segment EBIT	110,511		107,145
Reconciliation of Segment EBIT to net income (loss):
Unallocated corporate expenses	(57,834)		(57,465)
Restructuring charges	(4,184)		(2,889)
Interest expense, net	(33,726)		(37,044)
Loss on debt redemption/refinancing	(4,993)		(51,394)
Gain on sale of business	2,522		—
Gain on sale of assets	14,372		—
Transaction costs	(1,644)		—
(Provision) benefit for income taxes	(4,203)		13,992
Income (loss) from continuing operations	20,821		(27,655)
Loss from discontinued operations, net of tax	—		(3,886)
Net income (loss)	$	20,821	$	(31,541)

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

Effective for 2022, we refined our methodology for allocating transportation costs between Global Ecommerce and Presort Services, resulting in an increase to Global Ecommerce EBIT and a corresponding decrease to Presort Services EBIT of approximately $3 million for the three months ended March 31, 2022.

4. Earnings per Share (EPS)

The calculation of basic and diluted earnings per share is presented below. The sum of the earnings per share amounts may not equal the totals due to rounding.

	Three Months Ended March 31,
	2022		2021
Numerator:
Income (loss) from continuing operations	$	20,821	$	(27,655)
Loss from discontinued operations, net of tax	—		(3,886)
Net income (loss)	$	20,821	$	(31,541)
Denominator:
Weighted-average shares used in basic EPS	174,115		172,856
Dilutive effect of common stock equivalents (1)	3,919		—
Weighted-average shares used in diluted EPS	178,034		172,856
Basic earnings (loss) per share:
Continuing operations	$	0.12	$	(0.16)
Discontinued operations	—		(0.02)
Net income (loss)	$	0.12	$	(0.18)
Diluted earnings (loss) per share:
Continuing operations	$	0.12	$	(0.16)
Discontinued operations	—		(0.02)
Net income (loss)	$	0.12	$	(0.18)
Common stock equivalents excluded from calculation of diluted earnings per share because their impact would be anti-dilutive:	9,590		6,440

(1)     Due to the net loss for the three months ended March 31, 2021, common stock equivalents of 5,804 were also excluded from the calculation of diluted earnings per share.

5. Inventories

Inventories are stated at the lower of cost, determined on the first-in, first-out (FIFO) basis, or net realizable value. Inventories consisted of the following:

	March 31, 2022		December 31, 2021
Raw materials	$	25,510	$	22,352
Supplies and service parts	31,869		26,076
Finished products	30,282		30,160
Total inventory, net	$	87,661	$	78,588

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

6. Finance Assets and Lessor Operating Leases

Finance Assets

Finance receivables are comprised of sales-type lease receivables, secured loans and unsecured loans. Sales-type leases and secured loans are from financing options provided to clients for Pitney Bowes equipment or leasing of other manufacturers' equipment and are generally due in installments over periods ranging from three to five years. Unsecured loans comprise revolving credit lines offered to our clients for postage, supplies and working capital purposes. These revolving credit lines are generally due monthly; however, clients may rollover outstanding balances. Interest is recognized on finance receivables using the effective interest method. Annual fees are recognized ratably over the annual period covered and client acquisition costs are expensed as incurred. All finance receivables are in our SendTech Solutions segment and we segregate finance receivables into a North America portfolio and an International portfolio.

Finance receivables consisted of the following:

	March 31, 2022						December 31, 2021
	North America		International		Total		North America		International		Total
Sales-type lease receivables
Gross finance receivables	$	959,257	$	172,840	$	1,132,097	$	958,440	$	187,831	$	1,146,271
Unguaranteed residual values	38,157		10,171		48,328		37,896		10,717		48,613
Unearned income	(243,818)		(54,190)		(298,008)		(246,381)		(56,643)		(303,024)
Allowance for credit losses	(18,960)		(2,790)		(21,750)		(19,546)		(3,246)		(22,792)
Net investment in sales-type lease receivables	734,636		126,031		860,667		730,409		138,659		869,068
Loan receivables
Loan receivables	274,661		21,028		295,689		262,310		20,155		282,465
Allowance for credit losses	(3,297)		(184)		(3,481)		(3,259)		(167)		(3,426)
Net investment in loan receivables	271,364		20,844		292,208		259,051		19,988		279,039
Net investment in finance receivables	$	1,006,000	$	146,875	$	1,152,875	$	989,460	$	158,647	$	1,148,107

Maturities of gross finance receivables at March 31, 2022 were as follows:

	Sales-type Lease Receivables						Loan Receivables
	North America		International		Total		North America		International		Total
Remainder 2022	$	289,762	$	49,184	$	338,946	$	232,528	$	21,028	$	253,556
2023	302,598		55,706		358,304		18,278		—		18,278
2024	201,413		35,883		237,296		12,964		—		12,964
2025	113,862		20,896		134,758		8,246		—		8,246
2026	47,423		9,061		56,484		2,417		—		2,417
Thereafter	4,199		2,110		6,309		228		—		228
Total	$	959,257	$	172,840	$	1,132,097	$	274,661	$	21,028	$	295,689

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

Aging of Receivables

The aging of gross finance receivables was as follows:

	March 31, 2022
	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
Past due amounts 0 - 90 days	$	951,491	$	170,651	$	271,093	$	20,944	$	1,414,179
Past due amounts > 90 days	7,766		2,189		3,568		84		13,607
Total	$	959,257	$	172,840	$	274,661	$	21,028	$	1,427,786
Past due amounts > 90 days
Still accruing interest	$	2,444	$	666	$	—	$	—	$	3,110
Not accruing interest	5,322		1,523		3,568		84		10,497
Total	$	7,766	$	2,189	$	3,568	$	84	$	13,607

	December 31, 2021
	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
Past due amounts 0 - 90 days	$	950,138	$	185,057	$	258,514	$	20,018	$	1,413,727
Past due amounts > 90 days	8,302		2,774		3,796		137		15,009
Total	$	958,440	$	187,831	$	262,310	$	20,155	$	1,428,736
Past due amounts > 90 days
Still accruing interest	$	4,964	$	682	$	—	$	—	$	5,646
Not accruing interest	3,338		2,092		3,796		137		9,363
Total	$	8,302	$	2,774	$	3,796	$	137	$	15,009

Allowance for Credit Losses

We provide an allowance for credit losses based on historical loss experience, the nature of our portfolios, adverse situations that may affect a client's ability to pay and current economic conditions and outlook based on reasonable and supportable forecasts. We continually evaluate the adequacy of the allowance for credit losses and adjust as necessary. The assumptions used in determining an estimate of credit losses are inherently subjective and actual results may differ significantly from estimated reserves.

Credit approval limits are established based on the credit quality of the client and the type of equipment financed. We cease financing revenue recognition for lease receivables that are more than 120 days past due and for unsecured loan receivables that are more than 90 days past due. Revenue recognition is resumed when the client's payments reduce the account aging to less than 60 days past due. Finance receivables are written off against the allowance after all collection efforts have been exhausted and management deems the account to be uncollectible. We believe that our credit risk is low because of the geographic and industry diversification of our clients and small account balances for most of our clients.

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

Activity in the allowance for credit losses for finance receivables was as follows:

	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
Balance at January 1, 2022	$	19,546	$	3,246	$	3,259	$	167	$	26,218
Amounts charged to expense	297		47		616		143		1,103
Write-offs	(1,640)		(360)		(1,341)		(117)		(3,458)
Recoveries	744		—		761		—		1,505
Other	13		(143)		2		(9)		(137)
Balance at March 31, 2022	$	18,960	$	2,790	$	3,297	$	184	$	25,231
	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
Balance at January 1, 2021	$	22,917	$	6,006	$	6,484	$	462	$	35,869
Amounts charged to expense	154		61		763		4		982
Write-offs	(1,024)		(371)		(1,833)		(3)		(3,231)
Recoveries	935		29		991		—		1,955
Other	16		(119)		2		—		(101)
Balance at March 31, 2021	$	22,998	$	5,606	$	6,407	$	463	$	35,474

Credit Quality

The extension of credit and management of credit lines to new and existing clients uses a combination of a client's credit score, where available, a detailed manual review of their financial condition and payment history, or an automated process. Once credit is granted, the payment performance of the client is managed through automated collections processes and is supplemented with direct follow up should an account become delinquent. We have robust automated collections and extensive portfolio management processes to ensure that our global strategy is executed, collection resources are allocated and enhanced tools and processes are implemented as needed.

Over 85% of our finance receivables are within the North American portfolio. We use a third party to score the majority of this portfolio on a quarterly basis using a proprietary commercial credit score. The relative scores are determined based on a number of factors, including financial information, payment history, company type and ownership structure. We stratify the third party's credit scores of our clients into low, medium and high-risk accounts. Due to timing and other issues, our entire portfolio may not be scored at period end. We report these amounts as "Not Scored"; however, absence of a score is not indicative of the credit quality of the account. The third-party credit score is used to predict the payment behaviors of our clients and the probability that an account will become greater than 90 days past due during the subsequent 12-month period.

•Low risk accounts are companies with very good credit scores and a predicted delinquency rate of less than 5%.

•Medium risk accounts are companies with average to good credit scores and a predicted delinquency rate between 5% and 10%.

•High risk accounts are companies with poor credit scores, are delinquent or are at risk of becoming delinquent. The predicted delinquency rate would be greater than 10%.

We do not use a third party to score our International portfolio because the cost to do so is prohibitive as there is no single credit score model that covers all countries. Accordingly, the entire International portfolio is reported in the Not Scored category. This portfolio comprises approximately 15% of total finance receivables. Most of the International credit applications are small dollar applications (i.e. below $50 thousand) and are subjected to an automated review process. Larger credit applications are manually reviewed, which includes obtaining client financial information, credit reports and other available financial information.

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

The table below shows gross finance receivables by relative risk class and year of origination based on the relative scores of the accounts within each class as of March 31, 2022 and December 31, 2021.

	March 31, 2022
	Sales Type Lease Receivables												Loan Receivables		Total
	2022		2021		2020		2019		2018		Prior
Low	$	76,624	$	253,998	$	180,703	$	146,716	$	79,663	$	35,833	$	202,419	$	975,956
Medium	13,619		44,487		32,696		27,581		14,456		8,744		57,783		199,366
High	1,558		5,037		4,876		3,688		2,033		1,028		4,153		22,373
Not Scored	26,074		73,694		38,874		35,487		20,873		3,755		31,334		230,091
Total	$	117,875	$	377,216	$	257,149	$	213,472	$	117,025	$	49,360	$	295,689	$	1,427,786
	December 31, 2021
	Sales Type Lease Receivables												Loan Receivables		Total
	2021		2020		2019		2018		2017		Prior
Low	$	274,191	$	195,421	$	162,479	$	95,661	$	33,698	$	14,862	$	192,161	$	968,473
Medium	43,403		34,955		31,038		17,895		6,981		3,619		55,708		193,599
High	5,474		5,017		4,044		2,708		849		889		4,822		23,803
Not Scored	45,644		54,097		47,973		33,998		19,161		12,214		29,774		242,861
Total	$	368,712	$	289,490	$	245,534	$	150,262	$	60,689	$	31,584	$	282,465	$	1,428,736

Lease Income

Lease income from sales-type leases, excluding variable lease payments, was as follows:

	Three Months Ended March 31,
	2022		2021
Profit recognized at commencement	$	35,040	$	32,265
Interest income	42,283		48,496
Total lease income from sales-type leases	$	77,323	$	80,761

Lessor Operating Leases

We also lease mailing equipment under operating leases with terms of one to five years. Maturities of these operating leases are as follows:

Remainder 2022	$	19,002
2023	15,556
2024	16,303
2025	5,325
2026	1,409
Thereafter	170
Total	$	57,765

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

7. Intangible Assets and Goodwill

Intangible Assets

Intangible assets consisted of the following:

	March 31, 2022						December 31, 2021
	Gross Carrying Amount		Accumulated Amortization		Net Carrying Amount		Gross Carrying Amount		Accumulated Amortization		Net Carrying Amount
Customer relationships	$	268,176	$	(148,098)	$	120,078	$	268,187	$	(141,492)	$	126,695
Software & technology	21,967		(17,306)		4,661		21,981		(16,234)		5,747
Total intangible assets	$	290,143	$	(165,404)	$	124,739	$	290,168	$	(157,726)	$	132,442

Amortization expense for both the three months ended March 31, 2022 and 2021 was $8 million.

Future amortization expense as of March 31, 2022 is shown in the table below. Actual amortization expense may differ due to, among other things, fluctuations in foreign currency exchange rates, acquisitions, divestitures and impairment charges.

Remainder 2022	$	22,119
2023	26,959
2024	26,959
2025	20,300
2026	14,146
Thereafter	14,256
Total	$	124,739

Goodwill

Changes in the carrying value of goodwill by reporting segment are shown in the table below.

	December 31, 2021		Currency impact		March 31, 2022
Global Ecommerce	$	395,062	$	—	$	395,062
Presort Services	220,992		—		220,992
SendTech Solutions	519,049		(6,076)		512,973
Total goodwill	$	1,135,103	$	(6,076)	$	1,129,027

Global Ecommerce goodwill is net of accumulated goodwill impairment charges of $198 million at March 31, 2022 and December 31, 2021.

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

8. Fair Value Measurements and Derivative Instruments

We measure certain financial assets and liabilities at fair value on a recurring basis. Fair value is a market-based measure considered from the perspective of a market participant rather than an entity-specific measure. An entity is required to classify certain assets and liabilities measured at fair value based on the following fair value hierarchy that prioritizes the inputs used to measure fair value:

Level 1 –    Unadjusted quoted prices in active markets for identical assets and liabilities.

Level 2 –    Quoted prices for identical assets and liabilities in markets that are not active, quoted prices for similar assets and liabilities in active markets or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.

Level 3 –    Unobservable inputs that are supported by little or no market activity, may be derived from internally developed methodologies based on management’s best estimate of fair value and that are significant to the fair value of the asset or liability.

Financial assets and liabilities are classified in their entirety based on the lowest level of input that is significant to the fair value measurement. Our assessment of the significance of a particular input to the fair value measurement requires judgment and may affect its placement within the fair value hierarchy. The following tables show, by level within the fair value hierarchy, our financial assets and liabilities that are accounted for at fair value on a recurring basis.

	March 31, 2022
	Level 1		Level 2		Level 3		Total
Assets:
Investment securities
Money market funds	$	81,015	$	172,525	$	—	$	253,540
Equity securities	—		23,009		—		23,009
Commingled fixed income securities	1,618		15,038		—		16,656
Government and related securities	9,246		21,733		—		30,979
Corporate debt securities	—		59,597		—		59,597
Mortgage-backed / asset-backed securities	—		153,060		—		153,060
Derivatives
Interest rate swap	—		10,313		—		10,313
Foreign exchange contracts	—		739		—		739
Total assets	$	91,879	$	456,014	$	—	$	547,893
Liabilities:
Derivatives
Foreign exchange contracts	$	—	$	(905)	$	—	$	(905)
Total liabilities	$	—	$	(905)	$	—	$	(905)

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

	December 31, 2021
	Level 1		Level 2		Level 3		Total
Assets:
Investment securities
Money market funds	$	88,705	$	338,043	$	—	$	426,748
Equity securities	—		29,356		—		29,356
Commingled fixed income securities	1,692		16,815		—		18,507
Government and related securities	9,790		25,439		—		35,229
Corporate debt securities	—		65,167		—		65,167
Mortgage-backed / asset-backed securities	—		172,018		—		172,018
Derivatives
Interest rate swap	—		3,103		—		3,103
Foreign exchange contracts	—		2,474		—		2,474
Total assets	$	100,187	$	652,415	$	—	$	752,602
Liabilities:
Derivatives
Foreign exchange contracts	$	—	$	(304)	$	—	$	(304)
Total liabilities	$	—	$	(304)	$	—	$	(304)

Investment Securities

The valuation of investment securities is based on the market approach using inputs that are observable, or can be corroborated by observable data, in an active marketplace. The following information relates to our classification within the fair value hierarchy:

•Money Market Funds: Money market funds typically invest in government securities, certificates of deposit, commercial paper and other highly liquid, low risk securities. Money market funds are principally used for overnight deposits and are classified as Level 1 when unadjusted quoted prices in active markets are available and as Level 2 when they are not actively traded on an exchange.

•Equity Securities: Equity securities are comprised of mutual funds investing in U.S. and foreign stocks. These mutual funds are classified as Level 2.

•Commingled Fixed Income Securities: Commingled fixed income securities are comprised of mutual funds that invest in a variety of fixed income securities, including securities of the U.S. government and its agencies, corporate debt, mortgage-backed securities and asset-backed securities. Fair value is based on the value of the underlying investments owned by each fund, minus its liabilities, divided by the number of shares outstanding, as reported by the fund manager. These mutual funds are classified as Level 1 when unadjusted quoted prices in active markets are available and as Level 2 when they are not actively traded on an exchange.

•Government and Related Securities: Debt securities are classified as Level 1 when unadjusted quoted prices in active markets are available. Debt securities are classified as Level 2 where fair value is determined using quoted market prices for similar securities or benchmarking model derived prices to quoted market prices and trade data for identical or comparable securities.

•Corporate Debt Securities: Corporate debt securities are valued using recently executed comparable transactions, market price quotations or bond spreads for the same maturity as the security. These securities are classified as Level 2.

•Mortgage-Backed Securities / Asset-Backed Securities: These securities are valued based on external pricing indices or external price/spread data. These securities are classified as Level 2.

Derivative Securities

•Foreign Exchange Contracts: The valuation of foreign exchange derivatives is based on the market approach using observable market inputs, such as foreign currency spot and forward rates and yield curves. These securities are classified as Level 2.

•Interest Rate Swaps: The valuation of interest rate swaps is based on an income approach using inputs that are observable or that can be derived from, or corroborated by, observable market data. These securities are classified as Level 2.

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

Available-For-Sale Securities

Investment securities classified as available-for-sale are recorded at fair value with changes in fair value due to market conditions (i.e., interest rates) recorded in accumulated other comprehensive loss (AOCL), and changes in fair value due to credit conditions recorded in earnings. There were no unrealized losses due to credit losses charged to earnings through the three months ended March 31, 2022.

Available-for-sale securities consisted of the following:

	March 31, 2022
	Amortized cost		Gross unrealized gains		Gross unrealized losses		Estimated fair value
Government and related securities	$	35,987	$	57	$	(5,065)	$	30,979
Corporate debt securities	67,599		46		(8,048)		59,597
Commingled fixed income securities	1,730		—		(112)		1,618
Mortgage-backed / asset-backed securities	168,524		18		(15,482)		153,060
Total	$	273,840	$	121	$	(28,707)	$	245,254

	December 31, 2021
	Amortized cost		Gross unrealized gains		Gross unrealized losses		Estimated fair value
Government and related securities	$	36,160	$	81	$	(1,012)	$	35,229
Corporate debt securities	67,906		259		(2,998)		65,167
Commingled fixed income securities	1,725		—		(33)		1,692
Mortgage-backed / asset-backed securities	176,559		144		(4,685)		172,018
Total	$	282,350	$	484	$	(8,728)	$	274,106

Investment securities in a loss position were as follows:

	March 31, 2022				December 31, 2021
	Fair Value		Gross unrealized losses		Fair Value		Gross unrealized losses
Greater than 12 continuous months
Government and related securities	$	22,661	$	3,330	$	16,018	$	579
Corporate debt securities	50,887		7,486		51,385		2,658
Commingled fixed income securities	1,618		112		—		—
Mortgage-backed / asset-backed securities	141,267		14,813		135,441		4,057
Total	$	216,433	$	25,741	$	202,844	$	7,294
Less than 12 continuous months
Government and related securities	$	7,547	$	1,735	$	15,438	$	433
Corporate debt securities	5,366		561		8,859		339
Commingled fixed income securities	—		—		1,692		33
Mortgage-backed / asset-backed securities	10,522		670		30,754		629
Total	$	23,435	$	2,966	$	56,743	$	1,434

At March 31, 2022, 58% of the securities were in a loss position. We believe our allowance for credit losses on available-for-sale investment securities is adequate as our investments are primarily in highly liquid U.S. government and agency securities, high grade corporate bonds and municipal bonds. We have not recognized an impairment on investment securities in an unrealized loss position because we have the ability and intent to hold these securities until recovery of the unrealized losses or expect to receive the stated principal and interest at maturity.

19

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

Scheduled maturities of available-for-sale securities at March 31, 2022 were as follows:

	Amortized cost		Estimated fair value
Within 1 year	$	2,495	$	2,386
After 1 year through 5 years	16,186		15,163
After 5 years through 10 years	73,708		65,519
After 10 years	181,451		162,186
Total	$	273,840	$	245,254

The actual maturities may not coincide with the scheduled maturities as certain securities contain early redemption features and/or allow for the prepayment of obligations.

Held-to-Maturity Securities

Held-to-maturity securities at March 31, 2022 and December 31, 2021 totaled $21 million and $20 million, respectively.

Derivative Instruments

In the normal course of business, we are exposed to the impact of changes in foreign currency exchange rates and interest rates. We limit these risks by following established risk management policies and procedures, including the use of derivatives. We use derivative instruments to limit the effects of currency exchange rate fluctuations on financial results and manage the cost of debt. We do not use derivatives for trading or speculative purposes. Derivative instruments are recorded at fair value and the accounting for changes in fair value depends on the intended use of the derivative, the resulting designation and the effectiveness of the instrument in offsetting the risk exposure it is designed to hedge.

Foreign Exchange Contracts

We enter into foreign exchange contracts to mitigate the currency risk associated with anticipated inventory purchases between affiliates and from third parties. These contracts are designated as cash flow hedges. The effective portion of the gain or loss on cash flow hedges is included in AOCL in the period that the change in fair value occurs and is reclassified to earnings in the period that the hedged item is recorded in earnings. At March 31, 2022 and December 31, 2021, outstanding contracts associated with these anticipated transactions had a notional value of $2 million and $1 million, respectively. Amounts included in AOCL at March 31, 2022 will be recognized in earnings within the next 12 months. No amount of ineffectiveness was recorded in earnings for these designated cash flow hedges.

Interest Rate Swaps

We have interest rate swap agreements with an aggregate notional value of $200 million that are designated as cash flow hedges. The fair value of the interest rate swaps is recorded as a derivative asset or liability at the end of each reporting period with the change in fair value reflected in AOCL.

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

The fair value of derivative instruments was as follows:

Designation of Derivatives	Balance Sheet Location	March 31, 2022		December 31, 2021
Derivatives designated as hedging instruments
Foreign exchange contracts	Other current assets and prepayments	$	24	$	21
	Accounts payable and accrued liabilities	(4)		(10)
Interest rate swaps	Other assets	10,313		3,103
Derivatives not designated as hedging instruments
Foreign exchange contracts	Other current assets and prepayments	715		2,453
	Accounts payable and accrued liabilities	(901)		(294)
	Total derivative assets	$	11,052	$	5,577
	Total derivative liabilities	(905)		(304)
	Total net derivative asset	$	10,147	$	5,273

Results of cash flow hedging relationships were as follows:

	Three Months Ended March 31,
	Derivative Gain (Loss) Recognized in AOCL (Effective Portion)				Location of Gain (Loss) (Effective Portion)	Gain (Loss) Reclassified from AOCL to Earnings (Effective Portion)
Derivative Instrument	2022		2021			2022		2021
Foreign exchange contracts	$	23	$	228	Revenue	$	—	$	126
					Cost of sales	14		(58)
Interest rate swap	7,210		6,280		Interest expense	137		—
	$	7,233	$	6,508		$	151	$	68

We also enter into foreign exchange contracts to minimize the impact of exchange rate fluctuations on short-term intercompany loans and related interest that are denominated in a foreign currency. The revaluation of intercompany loans and interest and the mark-to-market adjustment on derivatives are recorded in earnings. All outstanding contracts at March 31, 2022 mature within 3 months.

The mark-to-market adjustments of non-designated derivative instruments were as follows:

		Three Months Ended March 31,
		Derivative Gain (Loss) Recognized in Earnings
Derivatives Instrument	Location of Derivative Gain (Loss)	2022		2021
Foreign exchange contracts	Selling, general and administrative expense	$	(3,414)	$	553

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

Fair Value of Financial Instruments

Our financial instruments include cash and cash equivalents, available-for-sale and held-to-maturity investment securities, accounts receivable, loan receivables, derivative instruments, accounts payable and debt. The carrying value of cash and cash equivalents, held-to-maturity investment securities, accounts receivable, loans receivable, and accounts payable approximate fair value. The fair value of available-for-sale investment securities and derivative instruments are presented above. The fair value of debt is estimated based on recently executed transactions and market price quotations. The inputs used to determine the fair value of debt were classified as Level 2 in the fair value hierarchy. The carrying value and estimated fair value of debt was as follows:

	March 31, 2022		December 31, 2021
Carrying value	$	2,224,579	$	2,323,838
Fair value	$	2,120,628	$	2,355,894

9. Restructuring Charges

Activity in our restructuring reserves was as follows:

	Severance and other exit costs
Balance at January 1, 2022	$	5,747
Amounts charged to expense	4,184
Cash payments	(3,285)
Noncash activity	(172)
Balance at March 31, 2022	$	6,474
Balance at January 1, 2021	$	10,063
Amounts charged to expense	2,889
Cash payments	(3,955)
Noncash activity	(227)
Balance at March 31, 2021	$	8,770

The majority of the restructuring reserves are expected to be paid over the next 12 to 24 months.

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NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

10. Debt

Total debt consisted of the following:

	Interest rate	March 31, 2022		December 31, 2021
Notes due April 2023	6.20%	—		90,259
Notes due March 2024	4.625%	238,449		242,603
Term loan due March 2026	LIBOR + 1.75%	365,750		370,500
Notes due March 2027	6.875%	400,000		400,000
Term loan due March 2028	LIBOR + 4.0%	445,500		446,625
Notes due March 2029	7.25%	350,000		350,000
Notes due January 2037	5.25%	35,841		35,841
Notes due March 2043	6.70%	425,000		425,000
Other debt		3,378		3,685
Principal amount		2,263,918		2,364,513
Less: unamortized costs, net		39,339		40,675
Total debt		2,224,579		2,323,838
Less: current portion long-term debt		24,746		24,739
Long-term debt		$	2,199,833	$	2,299,099

In March 2022, we redeemed the April 2023 notes and recorded a $5 million pre-tax loss in connection with this redemption.

At March 31, 2022, the interest rate on the 2026 Term Loan was 2.2% and the interest rate of the 2028 Term Loan was 4.5%. These term loans also require quarterly principal repayments.

We have outstanding interest rate swaps that effectively convert $200 million of our variable rate debt to fixed rates. Under the terms of these interest rate swap agreements, we pay fixed-rate interest of 0.56% and receive variable-rate interest based on one-month LIBOR. The variable interest rates under the term loans and the swaps reset monthly.

At March 31, 2022, we were in compliance with all covenants.

23

PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

11. Pensions and Other Benefit Programs

The components of net periodic benefit cost were as follows:

	Defined Benefit Pension Plans								Nonpension Postretirement Benefit Plans
	United States				Foreign
	Three Months Ended				Three Months Ended				Three Months Ended
	March 31,				March 31,				March 31,
	2022		2021		2022		2021		2022		2021
Service cost	$	24	$	26	$	355	$	395	$	179	$	224
Interest cost	11,141		10,745		3,634		2,961		940		961
Expected return on plan assets	(17,863)		(19,478)		(7,205)		(7,984)		—		—
Amortization of prior service (credit) cost	(11)		(15)		68		67		—		32
Amortization of net actuarial loss	8,232		9,638		1,821		2,345		87		1,078
Net periodic benefit cost (income)	$	1,523	$	916	$	(1,327)	$	(2,216)	$	1,206	$	2,295
Contributions to benefit plans	$	1,138	$	1,015	$	8,221	$	8,696	$	4,158	$	3,519

12. Income Taxes

The effective tax rate for the three months ended March 31, 2022 was 16.8% and includes a benefit of $1 million associated with the 2019 sale of a business. The effective tax rate for the three months ended March 31, 2021 was a benefit of 33.6% and includes benefits of $3 million from an affiliate reorganization.

As is the case with other large corporations, our tax returns are examined by tax authorities in the U.S. and other global taxing jurisdictions in which we have operations. As a result, it is reasonably possible that the amount of unrecognized tax benefits will decrease in the next 12 months, and this decrease could be up to 15% of our unrecognized tax benefits.

The Internal Revenue Service examinations of our consolidated U.S. income tax returns for tax years prior to 2018 are closed to audit; however, various post-2016 U.S. state and local tax returns are still subject to examination, with some states in appeals from 2011. For our significant non-U.S. jurisdictions, Canada is closed to examination through 2016 except for a specific issue arising in earlier years, France is closed through 2019, Germany is closed through 2016 and the U.K. is closed through 2019. We also have other less significant tax filings currently subject to examination.

13. Commitments and Contingencies

In the ordinary course of business, we are routinely defendants in, or party to, a number of pending and threatened legal actions. These may involve litigation by or against us relating to, among other things, contractual rights under vendor, insurance or other contracts; intellectual property or patent rights; equipment, service, payment or other disputes with clients; or disputes with employees. Some of these actions may be brought as a purported class action on behalf of a purported class of employees, customers or others. In management's opinion, it is not reasonably possible that the potential liability, if any, that may result from these actions, either individually or collectively, will have a material effect on our financial position, results of operations or cash flows. However, as litigation is inherently unpredictable, there can be no assurances in this regard.

As of March 31, 2022, we have entered into real estate and equipment leases with aggregate payments of $107 million and terms ranging from four to eight years that have not commenced.

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

14. Stockholders’ Equity

Changes in stockholders’ equity were as follows:

	Common stock		Additional paid-in capital		Retained earnings		Accumulated other comprehensive loss		Treasury stock		Total equity
Balance at January 1, 2022	$	323,338	$	2,485	$	5,169,270	$	(780,312)	$	(4,602,149)	$	112,632
Net income	—		—		20,821		—		—		20,821
Other comprehensive loss	—		—		—		(20,018)		—		(20,018)
Dividends paid ($0.05 per common share)	—		—		(8,688)		—		—		(8,688)
Issuance of common stock	—		(6,980)		(39,767)		—		43,833		(2,914)
Stock-based compensation expense	—		4,495		—		—		—		4,495
Repurchase of common stock	—		—		—		—		(13,446)		(13,446)
Balance at March 31, 2022	$	323,338	$	—	$	5,141,636	$	(800,330)	$	(4,571,762)	$	92,882

	Common stock		Additional paid-in capital		Retained earnings		Accumulated other comprehensive loss		Treasury stock		Total equity
Balance at January 1, 2021	$	323,338	$	68,502	$	5,205,421	$	(839,131)	$	(4,687,509)	$	70,621
Net loss	—		—		(31,541)		—		—		(31,541)
Other comprehensive loss	—		—		—		(8,407)		—		(8,407)
Dividends paid ($0.05 per common share)	—		—		(8,625)		—		—		(8,625)
Issuance of common stock	—		(58,454)		—		—		54,574		(3,880)
Stock-based compensation expense	—		5,221		—		—		—		5,221
Balance at March 31, 2021	$	323,338	$	15,269	$	5,165,255	$	(847,538)	$	(4,632,935)	$	23,389

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

15. Accumulated Other Comprehensive Loss

Reclassifications out of AOCL were as follows:

	Gain (Loss) Reclassified from AOCL
	Three Months Ended March 31,
	2022		2021
Cash flow hedges
Revenue	$	—	$	126
Cost of sales	14		(58)
Interest expense, net	137		—
Total before tax	151		68
Income tax provision	37		17
Net of tax	$	114	$	51
Available-for-sale securities
Financing revenue	$	(2)	$	(1)
Selling, general and administrative expense	(13)		42
Total before tax	(15)		41
Income tax provision	(3)		10
Net of tax	$	(12)	$	31
Pension and postretirement benefit plans
Prior service costs	$	(57)	$	(84)
Actuarial losses	(10,140)		(13,061)
Total before tax	(10,197)		(13,145)
Income tax benefit	(2,461)		(3,208)
Net of tax	$	(7,736)	$	(9,937)

Changes in AOCL, net of tax were as follows:

	Cash flow hedges		Available for sale securities		Pension and postretirement benefit plans		Foreign currency adjustments		Total
Balance at January 1, 2022	$	3,803	$	(6,249)	$	(756,639)	$	(21,227)	$	(780,312)
Other comprehensive income (loss) before reclassifications	5,447		(15,534)		—		(17,565)		(27,652)
Reclassifications into earnings	(114)		12		7,736		—		7,634
Net other comprehensive income (loss)	5,333		(15,522)		7,736		(17,565)		(20,018)
Balance at March 31, 2022	$	9,136	$	(21,771)	$	(748,903)	$	(38,792)	$	(800,330)

	Cash flow hedges		Available for sale securities		Pension and postretirement benefit plans		Foreign currency adjustments		Total
Balance at January 1, 2021	$	(1,411)	$	402	$	(851,063)	$	12,941	$	(839,131)
Other comprehensive income (loss) before reclassifications	4,881		(8,885)		—		(14,258)		(18,262)
Reclassifications into earnings	(51)		(31)		9,937		—		9,855
Net other comprehensive income (loss)	4,830		(8,916)		9,937		(14,258)		(8,407)
Balance at March 31, 2021	$	3,419	$	(8,514)	$	(841,126)	$	(1,317)	$	(847,538)

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PITNEY BOWES INC.

NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

(Unaudited; table amounts in thousands unless otherwise noted, except per share amounts)

16. Supplemental Financial Statement Information

Activity in the allowance for credit losses on accounts receivables and other assets for the three months ended March 31, 2022 and 2021 is presented below. See Note 7 for additional information regarding finance receivables.

	Three Months Ended March 31,
	2022		2021
Balance at beginning of year	$	29,179	$	35,344
Amounts charged to expense	921		3,011
Write-offs, recoveries and other	(19,519)		(1,314)
Balance at end of period	$	10,581	$	37,041
Accounts and other receivables	$	10,061	$	20,480
Other assets	520		16,561
Total	$	10,581	$	37,041

Other (income) expense consisted of the following:

	Three Months Ended March 31,
	2022		2021
Loss on debt redemption/refinancing	$	4,993	$	51,394
Gain on sale of business	(2,522)		—
Gain on sale of assets	(14,372)		—
Other (income) expense	$	(11,901)	$	51,394

During the first quarter of 2022, we recognized a pre-tax loss of $5 million on the early redemption of debt (see Note 10). During the quarter, we also received proceeds of $9 million related to the 2019 sale of six smaller international businesses and recognized a pre-tax gain of $3 million and closed on the sale and leaseback of our Shelton, Connecticut office building, receiving net proceeds of $51 million and recognizing a pre-tax gain of $14 million.

Supplemental cash flow information is as follows:

	Three Months Ended March 31,
	2022		2021
Cash interest paid	$	49,430	$	39,658
Cash income tax payments, net of refunds	$	8,079	$	2,641
Noncash activity
Capital assets obtained under capital lease obligations	$	8,721	$	9,477

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Item 2: Management’s Discussion and Analysis of Financial Condition and Results of Operations

Forward-Looking Statements

This Management's Discussion and Analysis of Financial Condition and Results of Operations (MD&A) contains statements that are forward-looking. We caution readers that any forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 (Securities Act) and Section 21E of the Securities Exchange Act of 1934 (Exchange Act) may change based on various factors. Forward-looking statements are based on current expectations and assumptions, which we believe are reasonable; however, such statements are subject to risks and uncertainties, and actual results could differ materially from those projected or assumed in any of our forward-looking statements. Words such as "estimate," "target," "project," "plan," "believe," "expect," "anticipate," "intend" and similar expressions may identify such forward-looking statements. We undertake no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law. Forward-looking statements in this Form 10-Q speak only as of the date hereof, and forward-looking statements in documents that are incorporated by reference speak only as of the date of those documents.

Our results of operations, financial condition and forward-looking statements are subject to change and to inherent risks and uncertainties, such as those disclosed or incorporated by reference in our filings with the Securities and Exchange Commission. In particular, we continue to navigate the impacts of the COVID-19 pandemic and the effect that its unpredictability is having on our, and our clients' businesses. Other factors which could cause future financial performance to differ materially from expectations, and which may also be exacerbated by COVID-19 or a negative change in the economy, include, without limitation:

•declining physical mail volumes

•changes in postal regulations or the operations and financial health of posts in the U.S. or other major markets, or changes to the broader postal or shipping markets

•the loss of, or significant changes to, our contractual relationships with the United States Postal Service (USPS) or USPS' performance under those contracts

•our ability to continue to grow and manage unexpected fluctuations in volumes, gain additional economies of scale and improve profitability within our Global Ecommerce segment

•changes in labor and transportation availability and costs

•global supply chain issues adversely impacting our third-party suppliers' ability to provide us products and services

•declines in demand for our ecommerce services resulting from supply chain delays or interruptions affecting our retail clients, or changes in retail consumer behavior or spending patterns

•the impacts of inflation and rising prices on our costs and expenses, and to our clients and retail consumers

•competitive factors, including pricing pressures, technological developments and the introduction of new products and services by competitors

•the loss of some of our larger clients in our Global Ecommerce and Presort Services segments

•expenses and potential impacts resulting from a breach of security, including cyber-attacks or other comparable events

•the potential impacts on our cost of debt due to potential interest rate increases

•our success at managing customer credit risk

•capital market disruptions or credit rating downgrades that adversely impact our ability to access capital markets at reasonable costs

•our success in developing and marketing new products and services and obtaining regulatory approvals, if required

•the continued availability and security of key information technology systems and the cost to comply with information security requirements and privacy laws

•changes in international trade policies, including the imposition or expansion of trade tariffs, and other geopolitical risks

•changes in tax laws, rulings or regulations

•our success at managing relationships and costs with outsource providers of certain functions and operations

•changes in banking regulations or the loss of our Industrial Bank charter

•changes in foreign currency exchange rates

•increased environmental and climate change requirements or other developments in these areas

•intellectual property infringement claims

•the use of the postal system for transmitting harmful biological agents, illegal substances or other terrorist attacks

•impact of acts of nature on the services and solutions we offer

Further information about factors that could materially affect us, including our results of operations and financial condition, is contained in Item 1A. "Risk Factors" in our 2021 Annual Report, as supplemented by Part II, Item 1A in this Quarterly Report on Form 10-Q.

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Overview

Financial Results Summary - Three Months Ended March 31:

	Revenue
	Three Months Ended March 31,
	2022		2021		Actual % change		Constant Currency % change
Business services	$	597,384	$	570,454	5	%	5	%
Support services	110,352		118,697		(7)	%	(6)	%
Financing	72,029		77,812		(7)	%	(7)	%
Equipment sales	89,296		86,803		3	%	4	%
Supplies	41,061		42,224		(3)	%	(1)	%
Rentals	16,820		19,207		(12)	%	(12)	%
Total revenue	$	926,942	$	915,197	1	%	2	%

	Revenue
	Three Months Ended March 31,
	2022		2021		Actual % change		Constant currency % change
Global Ecommerce	$	418,527	$	413,086	1	%	1	%
Presort Services	160,544		143,126		12	%	12	%
SendTech Solutions	347,871		358,985		(3)	%	(2)	%
Total revenue	$	926,942	$	915,197	1	%	2	%

	Segment EBIT
	Three Months Ended March 31,
	2022		2021		% change
Global Ecommerce	$	(13,696)	$	(26,376)	48	%
Presort Services	19,632		19,051		3	%
SendTech Solutions	104,575		114,470		(9)	%
Total Segment EBIT	$	110,511	$	107,145	3	%

Revenue increased 1% (2% at constant currency) in the first quarter of 2022 compared to the prior year primarily driven by a 5% increase in business services revenue due to pricing actions in Global Ecommerce and Presort Services, and was partially offset by lower support services revenue driven by a declining meter population and a shift to cloud-enabled products and lower financing revenue due to a decline in the number of lease extensions. Global Ecommerce revenue increased 1%, Presort Services revenue increased 12% and SendTech Solutions revenue declined 3% (2% at constant currency).

Segment EBIT in the quarter increased 3% compared to the prior year period. Global Ecommerce EBIT increased 48% primarily due to operational efficiencies. Presort Services EBIT increased 3% primarily due to the increase in revenue and SendTech Solutions EBIT decreased 9% primarily driven by the decline in revenue. Refer to Results of Operations section for further information.

Outlook

We continue to see market opportunities for each of our businesses and continue to invest in new solutions and services and initiatives to improve our efficiencies. For 2022, our investment focus will be on gaining further network efficiencies and economies of scale within our Global Ecommerce and Presort Services operations and in new solutions and services across all our businesses. Our mix of business continues to shift to higher growth, lower margin markets, and as we continue to invest with a view to, and ahead of, our expectations for long-term growth, it is possible that near term margins will be under pressure. However, we expect margins to improve as we build scale and realize the full benefits of our investments and optimizations.

The impacts of COVID-19 remain uncertain and unpredictable. Supply chain issues continue to pose challenges for us and our clients' ability to meet their customers' demand. These supply chain issues could continue to impact customer behaviors as well as that of end consumers, which could impact our shipping and delivery volumes. The duration and severity of these supply chain issues is unknown

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and unpredictable, and some factors are not within our control. However, we will continue to take proactive steps to manage our operations and mitigate related financial impacts.

On a consolidated basis, we expect revenue growth in the low to mid-single digit range in 2022 compared to 2021. Within Global Ecommerce, we anticipate revenue growth and margin and profit improvements from pricing initiatives and increased productivity from the benefits of investments made in our facilities and network. However, we also expect continued growth in the demand for transportation services and labor to generate increased costs. Within Presort Services, we expect revenue growth and profit improvements as productivity initiatives, increased automation and facilities consolidation and optimization will more than offset expected higher labor and transportation costs. Within SendTech Solutions, although we expect overall revenue to decline, we expect margins to remain strong and growth in our cloud-enabled shipping solutions.

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RESULTS OF OPERATIONS

In our revenue discussion, we may refer to revenue growth on a constant currency basis. Constant currency measures exclude the impact of changes in currency exchange rates from the prior period under comparison. We believe that excluding the impacts of currency exchange rates provides investors with a better understanding of the underlying revenue performance. Constant currency change is calculated by converting the current period non-U.S. dollar denominated revenue using the prior year’s exchange rate. Where constant currency measures are not provided, the actual change and constant currency change are the same.  

Management measures segment profitability and performance using segment earnings before interest and taxes (EBIT), which is calculated by deducting from segment revenue the related costs and expenses attributable to the segment. Segment EBIT excludes interest, taxes, unallocated corporate expenses, restructuring charges, asset and goodwill impairment charges and other items not allocated to a business segment. Management believes that Segment EBIT provides investors a useful measure of operating performance and underlying trends of the business. Segment EBIT may not be indicative of our overall consolidated performance and should be read in conjunction with our consolidated results of operations.

Effective for 2022, we refined our methodology for allocating transportation costs between Global Ecommerce and Presort Services, resulting in an increase to Global Ecommerce EBIT and a corresponding decrease to Presort Services EBIT of approximately $3 million for the three months ended March 31, 2022.

REVENUE AND SEGMENT EBIT

Global Ecommerce

Global Ecommerce includes the revenue and related expenses from business to consumer logistics services for domestic and cross-border delivery, returns and fulfillment.

	Revenue								Cost of Revenue				Gross Margin
	Three Months Ended March 31,								Three Months Ended March 31,				Three Months Ended March 31,
	2022		2021		Actual % change		Constant Currency % change		2022		2021		2022		2021
Business services	$	418,527	$	413,086	1	%	1	%	$	368,468	$	384,308	12.0	%	7.0	%
	Segment EBIT
	Three Months Ended March 31,
	2022		2021		Actual % change
Segment EBIT	$	(13,696)	$	(26,376)	48	%

Global Ecommerce revenue increased 1% in the first quarter of 2022 compared to the prior year period due to pricing actions that more than offset the impact on revenue from lower volumes in the first quarter compared to the prior year period. Domestic parcel delivery and fulfillment volumes contributed revenue growth of 9%, but cross-border and digital delivery volumes contributed revenue declines of 5% and 2%, respectively.

Gross margin increased $21 million and gross margin percentage increased to 12% from 7% compared to the prior year period, primarily due to pricing actions, improved warehouse productivity and margin improvements in domestic parcel delivery and fulfillment services, partially offset by the impact of lower volumes from cross-border and digital delivery services, and higher postal costs of $9 million and transportation costs of $7 million.

Segment EBIT for the first quarter of 2022 was a loss of $14 million compared to a loss of $26 million in the prior year period. The EBIT improvement was driven primarily by the increase in gross margin of $21 million, partially offset by increased operating expenses of $9 million, driven primarily by higher employee-related expenses and higher depreciation expense.

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Presort Services

Presort Services includes revenue and related expenses from sortation services to qualify large volumes of First Class Mail, Marketing Mail, Marketing Mail Flats and Bound Printed Matter for postal worksharing discounts.

	Revenue								Cost of Revenue				Gross Margin
	Three Months Ended March 31,								Three Months Ended March 31,				Three Months Ended March 31,
	2022		2021		Actual % change		Constant Currency % change		2022		2021		2022		2021
Business services	$	160,544	$	143,126	12	%	12	%	$	124,652	$	108,998	22.4	%	23.8	%
	Segment EBIT
	Three Months Ended March 31,
	2022		2021		Actual % change
Segment EBIT	$	19,632	$	19,051	3	%

Presort Services revenue increased 12% in the first quarter of 2022 compared to the prior year period. The processing of Marketing Mail, First Class Mail and Bound Printed Matter contributed revenue growth of 8%, 3% and 1%, respectively, primarily due to the impact of pricing actions.

Gross margin increased $2 million, primarily driven by higher revenue; however, gross margin percentage declined to 22.4% from 23.8% primarily due to increased labor and transportation costs of $8 million and $7 million, respectively

Segment EBIT increased $1 million, or 3% in the first quarter of 2022, due to the $2 million increase in gross margin, partially offset by a $1 million increase in operating expenses.

SendTech Solutions

SendTech Solutions includes the revenue and related expenses from physical and digital mailing and shipping technology solutions, financing, services, supplies and other applications to help simplify and save on the sending, tracking and receiving of letters, parcels and flats.

	Revenue								Cost of Revenue				Gross Margin
	Three Months Ended March 31,								Three Months Ended March 31,				Three Months Ended March 31,
	2022		2021		Actual % change		Constant Currency % change		2022		2021		2022		2021
Business services	$	18,313	$	14,242	29	%	29	%	$	9,882	$	6,069	46.0	%	57.4	%
Support services	110,352		118,697		(7)	%	(6)	%	36,935		36,228		66.5	%	69.5	%
Financing	72,029		77,812		(7)	%	(7)	%	11,602		11,886		83.9	%	84.7	%
Equipment sales	89,296		86,803		3	%	4	%	63,441		61,790		29.0	%	28.8	%
Supplies	41,061		42,224		(3)	%	(1)	%	11,475		11,211		72.1	%	73.4	%
Rentals	16,820		19,207		(12)	%	(12)	%	5,267		6,447		68.7	%	66.4	%
Total revenue	$	347,871	$	358,985	(3)	%	(2)	%	$	138,602	$	133,631	60.2	%	62.8	%
	Segment EBIT
	Three Months Ended March 31,
	2022		2021		Actual % change
Segment EBIT	$	104,575	$	114,470	(9)	%

SendTech Solutions revenue decreased 3% (2% at constant currency) in the first quarter of 2022 compared to the prior year period. Support services revenue declined 7% (6% at constant currency) primarily due to a declining meter population and shift to cloud-enabled products, which generally require less service. Financing revenue declined 7% primarily due to lower lease extensions of $6

32

million as more clients opted to lease new equipment rather than extend leases on existing equipment. Partially offsetting these decreases, business services revenue increased 29% primarily due to growth in our subscription services.

Gross margin for the first quarter of 2022 decreased $16 million compared to the prior year period and gross margin percentage decreased to 60.2% from 62.8% in the prior year period. The decline in gross margin and gross margin percentage was primarily driven by the decrease in support services and financing revenue and the relative high margins from these revenues.

Segment EBIT decreased $10 million, or 9% in the first quarter of 2022 compared to the prior year period, primarily driven by the decline in gross margin of $16 million, partially offset by lower operating expenses of $6 million.

UNALLOCATED CORPORATE EXPENSES

The majority of selling, general and administrative (SG&A) expenses are recorded directly or allocated to our reportable segments. SG&A expenses not recorded directly, or allocated to our reportable segments, are reported as unallocated corporate expenses. Unallocated corporate expenses primarily represents corporate administrative functions such as finance, marketing, human resources, legal, information technology and innovation.

	Three Months Ended March 31,
	2022		2021		Actual % change
Unallocated corporate expenses	$	57,834	$	57,465	1	%

Unallocated corporate expenses were consistent with the prior year, increasing only $0.4 million and less than 1%.

CONSOLIDATED EXPENSES

Selling, general and administrative

SG&A expense for the quarter increased $5 million, or 2% compared to the prior year period to $243 million, primarily due to higher employee-related expenses of $3 million, higher depreciation expense of $1 million and higher travel expenses of $1 million.

Research and development (R&D)

R&D expense for the quarter was $11 million and flat compared to the prior year period.

Restructuring charges

Restructuring charges, consisting of costs for employee severance and facility closures, were $4 million for the quarter. See Note 9 to the Condensed Consolidated Financial Statements for further information.

Other (income) expense

Other (income) expense for the first three months of 2022 includes a $14 million gain on the sale of our Shelton, Connecticut office building, a $3 million gain from the 2019 sale of a business and a charge of $5 million from the early redemption of debt. See Notes 10 and 16 to the Condensed Consolidated Financial Statements for further information.

Income taxes

The effective tax rate for the three months ended March 31, 2022 was 16.8%. See Note 12 to the Condensed Consolidated Financial Statements for further information.

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LIQUIDITY AND CAPITAL RESOURCES

At March 31, 2022, we had cash, cash equivalents and short-term investments of $634 million, which includes $180 million held at our foreign subsidiaries used to support the liquidity needs of those subsidiaries. Our ability to maintain adequate liquidity for our operations is dependent upon a number of factors, including our revenue and earnings, our clients' ability to pay their balances on a timely basis, the impacts of changing macroeconomic and geopolitical conditions and our ability to manage costs and improve productivity. At this time, we believe that existing cash and investments, cash generated from operations and borrowing capacity under our $500 million revolving credit facility will be sufficient to fund our cash needs for the next 12 months.

Cash Flow Summary

Changes in cash and cash equivalents were as follows:

	2022		2021		Change
Net cash from operating activities	$	10,562	$	65,923	$	(55,361)
Net cash from investing activities	28,029		(87,109)		115,138
Net cash from financing activities	(145,858)		(218,300)		72,442
Effect of exchange rate changes on cash and cash equivalents	(2,638)		(1,238)		(1,400)
Change in cash and cash equivalents	$	(109,905)	$	(240,724)	$	130,819

Operating Activities

Cash flows from operating activities in 2022 declined $55 million compared to the prior year period primarily due to the timing of collections of receivables and higher inventory purchases.

Investing Activities

Cash flows from investing activities for 2022 increased $115 million compared to the prior year, primarily due to proceeds of $51 million from the sale of our Shelton facility and $9 million related to the 2019 sale of a business, a benefit of $43 million from investment activities and lower capital expenditures of $11 million.

Financing Activities

Cash flows from financing activities for 2022 improved $72 million compared to the prior year primarily due to lower net repayments of debt of $31 million, lower premiums and fees paid to refinance debt of $40 million and lower decline in customer deposits of $15 million, partially offset by $13 million of common stock repurchases.

Financings and Capitalization

In March 2022, we redeemed the April 2023 notes and recorded a $5 million pre-tax loss in connection with this redemption.

The credit agreement that governs our $500 million secured revolving credit facility and term loans contains financial and non-financial covenants. At March 31, 2022, we were in compliance with all covenants and there were no outstanding borrowings under the revolving credit facility.

Each quarter, our Board of Directors considers whether to approve the payment, as well as the amount, of a dividend. There are no material restrictions on our ability to declare dividends. We expect to continue to pay a quarterly dividend; however, no assurances can be given.

Contractual Obligations and Off-Balance Sheet Arrangements

As of March 31, 2022, we have entered into real estate and equipment leases with aggregate payments of $107 million and terms ranging from four to eight years that have not commenced. These leases are expected to commence in 2022.

At March 31, 2022, there are no off-balance sheet arrangements that have, or are reasonably likely to have, a material effect on our financial condition, results of operations or liquidity.

Regulatory Matters

There have been no significant changes to the regulatory matters disclosed in our 2021 Annual Report.

34

Item 3: Quantitative and Qualitative Disclosures About Market Risk

There were no material changes to the disclosures made in our 2021 Annual Report.

Item 4: Controls and Procedures

Disclosure controls and procedures are designed to ensure that information required to be disclosed in reports filed or submitted under the Exchange Act is recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms. Disclosure controls and procedures are also designed to reasonably ensure that such information is accumulated and communicated to management, including our Chief Executive Officer (CEO) and Chief Financial Officer (CFO), to allow timely decisions regarding disclosures.

With the participation of our CEO and CFO, management evaluated our disclosure controls and procedures (as defined in Rule 13a-15(e) and Rule 15d-15(e) under the Exchange Act) and internal controls over financial reporting as of the end of the period covered by this report. Our CEO and CFO concluded that, as of the end of the period covered by this report, such disclosure controls and procedures were effective to ensure that information required to be disclosed in reports filed or submitted under the Exchange Act is recorded, processed, summarized and reported within the required time periods. In addition, no changes in internal control over financial reporting occurred during the quarter covered by this report that materially affected, or are reasonably likely to materially affect, such internal control over financial reporting. Further, we have not experienced any material impact to our internal controls over financial reporting given that most of our employees are working remotely due to COVID-19.

It should be noted that any system of controls is based in part upon certain assumptions designed to obtain reasonable (and not absolute) assurance as to its effectiveness, and there can be no assurance that any design will succeed in achieving its stated goals. Notwithstanding this caution, the CEO and CFO have reasonable assurance that the disclosure controls and procedures were effective as of March 31, 2022.

PART II. OTHER INFORMATION

Item 1: Legal Proceedings

See Note 13 to the Condensed Consolidated Financial Statements.

Item 1A: Risk Factors

There were no material changes to the risk factors identified in our 2021 Annual Report.

Item 2: Unregistered Sales of Equity Securities and Use of Proceeds

Repurchases of Equity Securities

We periodically repurchase shares of our common stock in the open market to manage the dilution created by shares issued under employee stock plans and for other purposes. The following table provides information about purchases of our common stock during the three months ended March 31, 2022:

	Total number of shares purchased	Average price paid per share		Total number of shares purchased as part of publicly announced plans or programs	Approximate dollar value of shares that may yet be purchased under the plans or programs (in thousands)
Beginning balance					$16,022
January 2022	—	$	—	—	$16,022
February 2022	2,354,432	$	4.88	2,354,432	$4,533
March 2022	395,568	$	4.95	395,568	$2,576
	2,750,000	$	4.89	2,750,000

35

Item 6: Exhibits

Exhibit Number	Description	Exhibit Number in this Form 10-Q
3(i)(a)	Amended and Restated Certificate of Incorporation of Pitney Bowes Inc. (incorporated by reference to Exhibit 3(i)(a) to the Form 8-K filed with the Commission on September 30, 2019)	3(i)(a)
3	Pitney Bowes Inc. Amended and Restated By-laws effective May 13, 2013 (incorporated by reference to Exhibit 3 to the Form 8-K filed with the Commission on May 15, 2013)	3
31.1	Certification of Chief Executive Officer Pursuant to Rules 13a-14(a) and 15d-14(a) under the Securities Exchange Act of 1934, as amended	31.1
31.2	Certification of Chief Financial Officer Pursuant to Rules 13a-14(a) and 15d-14(a) under the Securities Exchange Act of 1934, as amended	31.2
32.1	Certification of Chief Executive Officer Pursuant to 18 U.S.C. Section 1350	32.1
32.2	Certification of Chief Financial Officer Pursuant to 18 U.S.C. Section 1350	32.2
101.SCH	Inline XBRL Taxonomy Extension Schema Document
101.CAL	Inline XBRL Taxonomy Calculation Linkbase Document
101.DEF	Inline XBRL Taxonomy Definition Linkbase Document
101.LAB	Inline XBRL Taxonomy Label Linkbase Document
101.PRE	Inline XBRL Taxonomy Presentation Linkbase Document
104	The cover page from the Company's Quarterly Report on Form 10-Q for the quarter ended March 31, 2022, formatted in Inline XBRL. (included as Exhibit 101).

* Pursuant to Item 601(a)(5) of Regulation S-K, certain exhibits and schedules have been omitted. The registrant hereby agrees to furnish

supplementally a copy of any omitted attachment to the SEC upon request.

36

Signatures  

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized.

		PITNEY BOWES INC.
Date:	May 5, 2022
		/s/ Ana Maria Chadwick
		Ana Maria Chadwick
		Executive Vice President and Chief Financial Officer
		(Duly Authorized Officer and Principal Financial Officer)
		/s/ Joseph R. Catapano
		Joseph R. Catapano
		Vice President and Chief Accounting Officer
		(Duly Authorized Officer and Principal Accounting Officer)

37

EX-31.1

Exhibit 31.1

CERTIFICATION PURSUANT TO

SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Marc B. Lautenbach, certify that:

1.    I have reviewed this quarterly report on Form 10-Q of Pitney Bowes Inc.;

2.    Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.    Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.    The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a.Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b.Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c.Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d.Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

5.    The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

a.All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

b.Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.

Date: May 5, 2022

/s/ Marc B. Lautenbach

Marc B. Lautenbach

President and Chief Executive Officer

EX-31.2

Exhibit 31.2

CERTIFICATION PURSUANT TO

SECTION 302 OF THE SARBANES-OXLEY ACT OF 2002

I, Ana Maria Chadwick, certify that:

1.    I have reviewed this quarterly report on Form 10-Q of Pitney Bowes Inc.;

2.    Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.    Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.    The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a.Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b.Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c.Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d.Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and

5.    The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):

a.All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and

b.Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.

Date: May 5, 2022

/s/ Ana Maria Chadwick

Ana Maria Chadwick

Executive Vice President and Chief Financial Officer (Principal Financial Officer)

EX-32.1

Exhibit 32.1

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Pitney Bowes Inc. (the “Company”) on Form 10-Q for the period ended March 31, 2022 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Marc B. Lautenbach, President and Chief Executive Officer of the Company, certify, to the best of my knowledge, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

(1)The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; and

(2)The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

/s/ Marc B. Lautenbach

Marc B. Lautenbach

President and Chief Executive Officer

Date:    May 5, 2022

The foregoing certification is being furnished solely to accompany this report pursuant to 18 U.S.C. §1350, and is not being filed for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, and is not to be incorporated by reference into any filing of the Company.

EX-32.2

Exhibit 32.2

CERTIFICATION PURSUANT TO

18 U.S.C. SECTION 1350

AS ADOPTED PURSUANT TO

SECTION 906 OF THE SARBANES-OXLEY ACT OF 2002

In connection with the Quarterly Report of Pitney Bowes Inc. (the “Company”) on Form 10-Q for the period ended March 31, 2022 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Ana Maria Chadwick, Executive Vice President, Chief Operating Officer and Chief Financial Officer of the Company, certify, to the best of my knowledge, pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

(1)The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934, as amended; and

(2)The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

/s/ Ana Maria Chadwick

Ana Maria Chadwick

Executive Vice President and Chief Financial Officer (Principal Financial Officer)

Date:    May 5, 2022

The foregoing certification is being furnished solely to accompany this report pursuant to 18 U.S.C. §1350, and is not being filed for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, and is not to be incorporated by reference into any filing of the Company.

XML

Cover Page - shares	3 Months Ended
	Mar. 31, 2022	Apr. 29, 2022
Entity Information [Line Items]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Mar. 31, 2022
Document Transition Report	false
Entity File Number	1-03579
Entity Registrant Name	PITNEY BOWES INC
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	06-0495050
Entity Address, Address Line One	3001 Summer Street,
Entity Address, City or Town	Stamford,
Entity Address, State or Province	CT
Entity Address, Postal Zip Code	06926
City Area Code	(203)
Local Phone Number	356-5000
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		173,432,129
Entity Central Index Key	0000078814
Current Fiscal Year End Date	--12-31
Document Fiscal Year Focus	2022
Document Fiscal Period Focus	Q1
Amendment Flag	false
Common stock
Entity Information [Line Items]
Title of 12(b) Security	Common Stock, $1 par value per share
Trading Symbol	PBI
Security Exchange Name	NYSE
6.70% Notes due 2043
Entity Information [Line Items]
Title of 12(b) Security	6.7% Notes due 2043
Trading Symbol	PBI.PRB
Security Exchange Name	NYSE

XML

Condensed Consolidated Statements of Operations - USD ($) $ in Thousands		3 Months Ended
		Mar. 31, 2022	Mar. 31, 2021
Revenue		$ 926,942	$ 915,197
Costs and expenses:
Selling, general and administrative		242,785	238,102
Research and development		11,334	11,316
Restructuring charges		4,184	2,889
Interest expense, net		22,124	25,158
Other components of net pension and postretirement cost		844	350
Other (income) expense		(11,901)	51,394
Total costs and expenses		901,918	956,844
Income (loss) from continuing operations before taxes		25,024	(41,647)
Provision (benefit) for income taxes		4,203	(13,992)
Income (loss) from continuing operations		20,821	(27,655)
Loss from discontinued operations, net of tax		0	(3,886)
Net income (loss)		$ 20,821	$ (31,541)
Basic earnings (loss) per share:
Continuing operations (in dollars per share)	[1]	$ 0.12	$ (0.16)
Discontinued operations (in dollars per share)	[1]	0	(0.02)
Net (loss) income (in dollars per share)	[1]	0.12	(0.18)
Diluted earnings (loss) per share:
Continuing operations (in dollars per share)	[1]	0.12	(0.16)
Discontinued operations (in dollars per share)	[1]	0	(0.02)
Net (loss) income (in dollars per share)	[1]	$ 0.12	$ (0.18)
Business services
Revenue		$ 597,384	$ 570,454
Costs and expenses:
Cost of products and sales		503,215	499,534
Support services
Revenue		110,352	118,697
Costs and expenses:
Cost of products and sales		37,134	36,717
Financing
Revenue		72,029	77,812
Costs and expenses:
Cost of products and sales		11,602	11,886
Equipment sales
Revenue		89,296	86,803
Costs and expenses:
Cost of equipment sales		63,771	61,840
Supplies
Revenue		41,061	42,224
Costs and expenses:
Cost of products and sales		11,517	11,211
Rentals
Revenue		16,820	19,207
Costs and expenses:
Cost of products and sales		$ 5,309	$ 6,447

[1] The sum of the earnings per share amounts may not equal the totals due to rounding.

XML

Condensed Consolidated Statements of Comprehensive Income (Loss) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Statement of Comprehensive Income [Abstract]
Net income (loss)	$ 20,821	$ (31,541)
Other comprehensive loss, net of tax:
Foreign currency translation, net of tax of $(167) and $(13), respectively	(17,565)	(14,258)
Net unrealized gain on cash flow hedges, net of tax of $1,768 and $1,601, respectively	5,333	4,830
Net unrealized loss on investment securities, net of tax of $(5,146) and $(2,956), respectively	(15,522)	(8,916)
Amortization of pension and postretirement costs, net of tax of $2,461 and $3,208, respectively	7,736	9,937
Other comprehensive loss, net of tax	(20,018)	(8,407)
Comprehensive income (loss)	$ 803	$ (39,948)

XML

Condensed Consolidated Statements of Comprehensive Income (Loss) (Parenthetical) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Statement of Comprehensive Income [Abstract]
Foreign currency translation, tax	$ (167)	$ (13)
Net unrealized gain (loss) on cash flow hedges, tax	1,768	1,601
Net unrealized gain on investment securities, tax	(5,146)	(2,956)
Amortization of pension and postretirement costs, tax	$ 2,461	$ 3,208

XML

Condensed Consolidated Balance Sheets - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021
Current assets:
Cash and cash equivalents	$ 622,575	$ 732,480
Short-term investments (includes $2,639 and $2,658, respectively, reported at fair value)	11,383	14,440
Accounts and other receivables (net of allowance of $10,061 and $11,168, respectively)	297,713	334,630
Short-term finance receivables (net of allowance of $12,024 and $12,812, respectively)	564,835	560,680
Inventories	87,661	78,588
Current income taxes	12,778	13,894
Other current assets and prepayments	145,167	157,341
Total current assets	1,742,112	1,892,053
Property, plant and equipment, net	430,498	429,162
Rental property and equipment, net	33,849	34,774
Long-term finance receivables (net of allowance of $13,207 and $13,406 respectively)	588,040	587,427
Goodwill	1,129,027	1,135,103
Intangible assets, net	124,739	132,442
Operating lease assets	236,477	208,428
Noncurrent income taxes	66,208	68,398
Other assets (includes $281,811 and $318,754, respectively, reported at fair value)	436,114	471,084
Total assets	4,787,064	4,958,871
Current liabilities:
Accounts payable and accrued liabilities	876,645	922,543
Customer deposits at Pitney Bowes Bank	619,103	632,062
Current operating lease liabilities	41,600	40,299
Current portion of long-term debt	24,746	24,739
Advance billings	102,289	99,280
Current income taxes	2,864	9,017
Total current liabilities	1,667,247	1,727,940
Long-term debt	2,199,833	2,299,099
Deferred taxes on income	286,536	286,445
Tax uncertainties and other income tax liabilities	31,358	31,935
Noncurrent operating lease liabilities	220,614	192,092
Other noncurrent liabilities	288,594	308,728
Total liabilities	4,694,182	4,846,239
Commitments and contingencies
Stockholders’ equity:
Common stock, $1 par value (480,000 shares authorized; 323,338 shares issued)	323,338	323,338
Additional paid-in capital	0	2,485
Retained earnings	5,141,636	5,169,270
Accumulated other comprehensive loss	(800,330)	(780,312)
Treasury stock, at cost (149,929 and 148,607 shares, respectively)	(4,571,762)	(4,602,149)
Total stockholders’ equity	92,882	112,632
Total liabilities and stockholders’ equity	$ 4,787,064	$ 4,958,871

XML

Condensed Consolidated Balance Sheets (Parenthetical) - USD ($) shares in Thousands, $ in Thousands	Mar. 31, 2022	Dec. 31, 2021
Statement of Financial Position [Abstract]
Short-term investments	$ 2,639	$ 2,658
Allowance for doubtful accounts	10,061	11,168
Short-term finance receivables allowance	12,024	12,812
Long-term finance receivables allowance	13,207	13,406
Other assets, fair value	$ 281,811	$ 318,754
Common stock, par value (in dollars per share)	$ 1	$ 1
Common stock, shares authorized (in shares)	480,000	480,000
Common stock, shares issued (in shares)	323,338	323,338
Treasury stock (in shares)	149,929	148,607

XML

Condensed Consolidated Statements of Cash Flows - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Cash flows from operating activities:
Net income (loss)	$ 20,821	$ (31,541)
Loss from discontinued operations, net of tax	0	3,886
Adjustments to reconcile net income (loss) to net cash from operating activities:
Depreciation and amortization	42,002	39,594
Allowance for credit losses	2,024	3,992
Stock-based compensation	4,495	5,221
Amortization of debt fees	1,479	2,645
Loss on debt redemption/refinancing	4,993	51,394
Restructuring charges	4,184	2,889
Restructuring payments	(3,285)	(3,955)
Pension contributions and retiree medical payments	(13,517)	(13,230)
Gain on sale of assets	(14,372)	0
Gain on sale of business	(2,522)	0
Changes in operating assets and liabilities, net of acquisitions/divestitures:
Accounts and other receivables	33,086	57,642
Finance receivables	(172)	27,714
Inventories	(7,936)	1,900
Other current assets and prepayments	(25,426)	(7,153)
Accounts payable and accrued liabilities	(38,647)	(54,022)
Current and noncurrent income taxes	(3,836)	(17,291)
Advance billings	2,422	4,267
Other, net	4,769	(8,029)
Net cash from operating activities	10,562	65,923
Cash flows from investing activities:
Capital expenditures	(32,555)	(43,328)
Purchases of investment securities	(3,988)	(64,473)
Proceeds from sales/maturities of investment securities	11,020	28,008
Net investment in loan receivables	(11,230)	(7,316)
Proceeds from asset sales	50,766	0
Proceeds from sale of business	9,016	0
Other investing activities	5,000	0
Net cash from investing activities	28,029	(87,109)
Cash flows from financing activities:
Proceeds from the issuance of debt, net of discount	0	1,195,500
Principal payments of debt	(100,595)	(1,327,315)
Premiums and fees paid to redeem/refinance debt	(4,759)	(44,418)
Dividends paid to stockholders	(8,688)	(8,625)
Customer deposits at Pitney Bowes Bank	(12,959)	(27,794)
Common stock repurchases	(13,446)	0
Other financing activities	(5,411)	(5,648)
Net cash from financing activities	(145,858)	(218,300)
Effect of exchange rate changes on cash and cash equivalents	(2,638)	(1,238)
Change in cash and cash equivalents	(109,905)	(240,724)
Cash and cash equivalents at beginning of period	732,480	921,450
Cash and cash equivalents at end of period	$ 622,575	$ 680,726

XML

Description of Business and Basis of Presentation

3 Months Ended

Mar. 31, 2022

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Description of Business and Basis of Presentation

Description of Business and Basis of Presentation

Description of Business

Pitney Bowes Inc. (we, us, our, or the company) is a global shipping and mailing company that provides technology, logistics, and financial services to small and medium sized businesses, large enterprises, including more than 90 percent of the Fortune 500, retailers and government clients around the world. These clients rely on us to remove the complexity and increase the efficiency in their sending of mail and parcels. For additional information, visit www.pitneybowes.com.

Basis of Presentation

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (GAAP) for interim financial information and the instructions to Rule 10-01 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements. In addition, the December 31, 2021 Condensed Consolidated Balance Sheet data was derived from audited financial statements, but does not include all disclosures required by GAAP. In management's opinion, all adjustments, consisting only of normal recurring adjustments, considered necessary to fairly state our financial position, results of operations and cash flows for the periods presented have been included. Operating results for the periods presented are not necessarily indicative of the results that may be expected for any other interim period or for the year ending December 31, 2022. These statements should be read in conjunction with the financial statements and notes thereto included in our Annual Report to Stockholders on Form 10-K for the year ended December 31, 2021 (2021 Annual Report).

Net income for the three months ended March 31, 2022 benefited by approximately $3 million from adjustments related to prior years. The impact of the adjustments is not material to the consolidated financial statements for any prior quarterly or annual periods, and is not expected to be material to the current annual period.

Risks and Uncertainties

The effects of COVID-19 on global economies and businesses continues to impact how we conduct business and our operating results, financial position and cash flows. Its impact on our business remains unpredictable and accordingly, we are not able to reasonably estimate the full extent of the impact of COVID-19 on our operating results, financial position and cash flows.

Accounting Pronouncements Not Yet Adopted

In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting. The transition to new reference interest rates will require certain contracts to be modified and the ASU is intended to provide temporary optional expedients and exceptions to U.S. GAAP guidance on contract modifications and hedge accounting to ease the financial reporting burdens related to the expected market transition from the London Interbank Offered Rate (LIBOR) and other interbank offered rates to alternative reference rates. The accommodations provided by the ASU are effective through December 31, 2022, and may be applied at the beginning of any interim period within that time frame.

We have matched LIBOR-based debt with LIBOR-based interest rate swaps and have elected to apply the practical expedient related to probability and the assessment of the effectiveness for future LIBOR-indexed cash flows, which assumes that the debt instrument will use the same index rate as its corresponding interest rate swap once a new reference rate is established to replace LIBOR. We may apply other expedients as additional reference rate changes occur. We continue to assess the impact of this standard on our consolidated financial statements.

In March 2022, the FASB issued ASU 2022-02, Financial Instruments - Credit Losses (Topic 326): Troubled Debt Restructurings and Vintage Disclosures, which requires disclosure of gross write-offs and recoveries of financing receivables by year of origination. The standard is effective for interim and annual periods beginning after December 15, 2022, with early adoption permitted. We are currently assessing the impact this standard will have on our financial statement disclosures.

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Revenue

3 Months Ended

Mar. 31, 2022

Revenue from Contract with Customer [Abstract]

Revenue

Revenue

Disaggregated Revenue

The following tables disaggregate our revenue by source and timing of recognition:

	Three Months Ended March 31, 2022
	Global Ecommerce		Presort Services		SendTech Solutions		Revenue from products and services		Revenue from leasing transactions and financing		Total consolidated revenue
Major products/service lines
Business services	$	418,527	$	160,544	$	18,313	$	597,384	$	—	$	597,384
Support services	—		—		110,352		110,352		—		110,352
Financing	—		—		—		—		72,029		72,029
Equipment sales	—		—		21,299		21,299		67,997		89,296
Supplies	—		—		41,061		41,061		—		41,061
Rentals	—		—		—		—		16,820		16,820
Subtotal	418,527		160,544		191,025		770,096		$	156,846	$	926,942
Revenue from leasing transactions and financing	—		—		156,846		156,846
Total revenue	$	418,527	$	160,544	$	347,871	$	926,942
Timing of revenue recognition from products and services
Products/services transferred at a point in time	$	—	$	—	$	78,373	$	78,373
Products/services transferred over time	418,527		160,544		112,652		691,723
Total	$	418,527	$	160,544	$	191,025	$	770,096

	Three Months Ended March 31, 2021
	Global Ecommerce		Presort Services		SendTech Solutions		Revenue from products and services		Revenue from leasing transactions and financing		Total consolidated revenue
Major products/service lines
Business services	$	413,086	$	143,126	$	14,242	$	570,454	$	—	$	570,454
Support services	—		—		118,697		118,697		—		118,697
Financing	—		—		—		—		77,812		77,812
Equipment sales	—		—		19,118		19,118		67,685		86,803
Supplies	—		—		42,224		42,224		—		42,224
Rentals	—		—		—		—		19,207		19,207
Subtotal	413,086		143,126		194,281		750,493		$	164,704	$	915,197
Revenue from leasing transactions and financing	—		—		164,704		164,704
Total revenue	$	413,086	$	143,126	$	358,985	$	915,197
Timing of revenue recognition from products and services
Products/services transferred at a point in time	$	—	$	—	$	77,538	$	77,538
Products/services transferred over time	413,086		143,126		116,743		672,955
Total	$	413,086	$	143,126	$	194,281	$	750,493

Our performance obligations for revenue from products and services are as follows:

Business services includes fulfillment, delivery and return services, cross-border solutions, mail processing services and shipping subscription solutions. Revenue for fulfillment, delivery and return services and cross-border solutions and mail processing services is recognized over time using an output method based on the number of parcels or mail pieces either processed or delivered, depending on the service type, since that measure best depicts the value of goods and services transferred to the client over the contract period. Contract terms for these services initially range from one to five years and contain annual renewal options. Revenue for shipping subscription solutions revenue is recognized ratably over the contract period as the client obtains equal benefit from these services through the period.

Support services includes providing maintenance, professional and subscription services for our equipment and digital mailing and shipping technology solutions. Contract terms range from one to five years, depending on the term of the lease contract for the related equipment. Revenue for maintenance and subscription services is recognized ratably over the contract period and revenue for professional services is recognized when services are provided.

Equipment sales generally includes the sale of mailing and shipping equipment, excluding sales-type leases. We recognize revenue upon delivery for self-install equipment and upon acceptance or installation for other equipment. We provide a warranty that the equipment is free of defects and meets stated specifications. The warranty is not considered a separate performance obligation.

Supplies revenue includes revenue from supplies for our mailing equipment and is recognized upon delivery.

Revenue from leasing transactions and financing includes revenue from sales-type and operating leases, finance income, late fees and investment income, gains and losses at the Bank.

Advance Billings from Contracts with Customers

	Balance sheet location	March 31, 2022		December 31, 2021		Increase/ (decrease)
Advance billings, current	Advance billings	$	93,905	$	92,926	$	979
Advance billings, noncurrent	Other noncurrent liabilities	$	772	$	1,109	$	(337)

Advance billings are recorded when cash payments are due in advance of our performance. Revenue is recognized ratably over the contract term. Items in advance billings primarily relate to support services on mailing equipment. Revenue recognized during the period includes $55 million of advance billings at the beginning of the period. Advance billings, current reported on the condensed consolidated balance sheets at March 31, 2022 and December 31, 2021 also includes $8 million and $6 million, respectively, from leasing transactions.

Future Performance Obligations

Future performance obligations include revenue streams bundled with our leasing contracts, primarily maintenance and subscription services. The transaction prices allocated to future performance obligations will be recognized as follows:

	Remainder of 2022		2023		2024-2027		Total
SendTech Solutions	$	205,644	$	218,121	$	264,498	$	688,263

The amounts above do not include revenue for performance obligations under contracts with terms less than 12 months or revenue for performance obligations where revenue is recognized based on the amount billable to the customer.

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Segment Information

3 Months Ended

Mar. 31, 2022

Segment Reporting [Abstract]

Segment Information

Segment Information

Our reportable segments are Global Ecommerce, Presort Services and SendTech Solutions. The principal products and services of each reportable segment are as follows:

Global Ecommerce: Includes the revenue and related expenses from business to consumer logistics services for domestic and cross-border delivery, returns and fulfillment.

Presort Services: Includes revenue and related expenses from sortation services to qualify large volumes of First Class Mail, Marketing Mail, Marketing Mail Flats and Bound Printed Matter for postal worksharing discounts.

SendTech Solutions: Includes the revenue and related expenses from physical and digital mailing and shipping technology solutions, financing, services, supplies and other applications to help simplify and save on the sending, tracking and receiving of letters, parcels and flats.

Management measures segment profitability and performance using segment earnings before interest and taxes (EBIT). Segment EBIT is calculated by deducting from segment revenue the related costs and expenses attributable to the segment. Segment EBIT excludes interest, taxes, unallocated corporate expenses, restructuring charges, asset and goodwill impairment charges and other items not allocated to a business segment. Costs related to shared assets are allocated to the relevant segments. Management believes that segment EBIT provides investors a useful measure of operating performance and underlying trends of the business. Segment EBIT may not be indicative of our overall consolidated performance and therefore, should be read in conjunction with our consolidated results of operations. The following tables provide information about our reportable segments and reconciliation of segment EBIT to net income (loss).

	Revenue
	Three Months Ended March 31,
	2022		2021
Global Ecommerce	$	418,527	$	413,086
Presort Services	160,544		143,126
SendTech Solutions	347,871		358,985
Total revenue	$	926,942	$	915,197

	EBIT
	Three Months Ended March 31,
	2022		2021
Global Ecommerce	$	(13,696)	$	(26,376)
Presort Services	19,632		19,051
SendTech Solutions	104,575		114,470
Total segment EBIT	110,511		107,145
Reconciliation of Segment EBIT to net income (loss):
Unallocated corporate expenses	(57,834)		(57,465)
Restructuring charges	(4,184)		(2,889)
Interest expense, net	(33,726)		(37,044)
Loss on debt redemption/refinancing	(4,993)		(51,394)
Gain on sale of business	2,522		—
Gain on sale of assets	14,372		—
Transaction costs	(1,644)		—
(Provision) benefit for income taxes	(4,203)		13,992
Income (loss) from continuing operations	20,821		(27,655)
Loss from discontinued operations, net of tax	—		(3,886)
Net income (loss)	$	20,821	$	(31,541)

Effective for 2022, we refined our methodology for allocating transportation costs between Global Ecommerce and Presort Services, resulting in an increase to Global Ecommerce EBIT and a corresponding decrease to Presort Services EBIT of approximately $3 million for the three months ended March 31, 2022.

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Earnings per Share (EPS)

3 Months Ended

Mar. 31, 2022

Earnings Per Share [Abstract]

Earnings per Share (EPS)

Earnings per Share (EPS)

The calculation of basic and diluted earnings per share is presented below. The sum of the earnings per share amounts may not equal the totals due to rounding.

	Three Months Ended March 31,
	2022		2021
Numerator:
Income (loss) from continuing operations	$	20,821	$	(27,655)
Loss from discontinued operations, net of tax	—		(3,886)
Net income (loss)	$	20,821	$	(31,541)
Denominator:
Weighted-average shares used in basic EPS	174,115		172,856
Dilutive effect of common stock equivalents (1)	3,919		—
Weighted-average shares used in diluted EPS	178,034		172,856
Basic earnings (loss) per share:
Continuing operations	$	0.12	$	(0.16)
Discontinued operations	—		(0.02)
Net income (loss)	$	0.12	$	(0.18)
Diluted earnings (loss) per share:
Continuing operations	$	0.12	$	(0.16)
Discontinued operations	—		(0.02)
Net income (loss)	$	0.12	$	(0.18)
Common stock equivalents excluded from calculation of diluted earnings per share because their impact would be anti-dilutive:	9,590		6,440

(1)     Due to the net loss for the three months ended March 31, 2021, common stock equivalents of 5,804 were also excluded from the calculation of diluted earnings per share.

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Inventories

3 Months Ended

Mar. 31, 2022

Inventory Disclosure [Abstract]

Inventories

Inventories

Inventories are stated at the lower of cost, determined on the first-in, first-out (FIFO) basis, or net realizable value. Inventories consisted of the following:

	March 31, 2022		December 31, 2021
Raw materials	$	25,510	$	22,352
Supplies and service parts	31,869		26,076
Finished products	30,282		30,160
Total inventory, net	$	87,661	$	78,588

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Finance Assets and Lessor Operating Leases

3 Months Ended

Mar. 31, 2022

Receivables [Abstract]

Finance Assets and Lessor Operating Leases

Finance Assets and Lessor Operating Leases

Finance Assets

Finance receivables are comprised of sales-type lease receivables, secured loans and unsecured loans. Sales-type leases and secured loans are from financing options provided to clients for Pitney Bowes equipment or leasing of other manufacturers' equipment and are generally due in installments over periods ranging from three to five years. Unsecured loans comprise revolving credit lines offered to our clients for postage, supplies and working capital purposes. These revolving credit lines are generally due monthly; however, clients may rollover outstanding balances. Interest is recognized on finance receivables using the effective interest method. Annual fees are recognized ratably over the annual period covered and client acquisition costs are expensed as incurred. All finance receivables are in our SendTech Solutions segment and we segregate finance receivables into a North America portfolio and an International portfolio.

Finance receivables consisted of the following:

	March 31, 2022						December 31, 2021
	North America		International		Total		North America		International		Total
Sales-type lease receivables
Gross finance receivables	$	959,257	$	172,840	$	1,132,097	$	958,440	$	187,831	$	1,146,271
Unguaranteed residual values	38,157		10,171		48,328		37,896		10,717		48,613
Unearned income	(243,818)		(54,190)		(298,008)		(246,381)		(56,643)		(303,024)
Allowance for credit losses	(18,960)		(2,790)		(21,750)		(19,546)		(3,246)		(22,792)
Net investment in sales-type lease receivables	734,636		126,031		860,667		730,409		138,659		869,068
Loan receivables
Loan receivables	274,661		21,028		295,689		262,310		20,155		282,465
Allowance for credit losses	(3,297)		(184)		(3,481)		(3,259)		(167)		(3,426)
Net investment in loan receivables	271,364		20,844		292,208		259,051		19,988		279,039
Net investment in finance receivables	$	1,006,000	$	146,875	$	1,152,875	$	989,460	$	158,647	$	1,148,107

Maturities of gross finance receivables at March 31, 2022 were as follows:

	Sales-type Lease Receivables						Loan Receivables
	North America		International		Total		North America		International		Total
Remainder 2022	$	289,762	$	49,184	$	338,946	$	232,528	$	21,028	$	253,556
2023	302,598		55,706		358,304		18,278		—		18,278
2024	201,413		35,883		237,296		12,964		—		12,964
2025	113,862		20,896		134,758		8,246		—		8,246
2026	47,423		9,061		56,484		2,417		—		2,417
Thereafter	4,199		2,110		6,309		228		—		228
Total	$	959,257	$	172,840	$	1,132,097	$	274,661	$	21,028	$	295,689

Aging of Receivables

The aging of gross finance receivables was as follows:

	March 31, 2022
	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
Past due amounts 0 - 90 days	$	951,491	$	170,651	$	271,093	$	20,944	$	1,414,179
Past due amounts > 90 days	7,766		2,189		3,568		84		13,607
Total	$	959,257	$	172,840	$	274,661	$	21,028	$	1,427,786
Past due amounts > 90 days
Still accruing interest	$	2,444	$	666	$	—	$	—	$	3,110
Not accruing interest	5,322		1,523		3,568		84		10,497
Total	$	7,766	$	2,189	$	3,568	$	84	$	13,607

	December 31, 2021
	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
Past due amounts 0 - 90 days	$	950,138	$	185,057	$	258,514	$	20,018	$	1,413,727
Past due amounts > 90 days	8,302		2,774		3,796		137		15,009
Total	$	958,440	$	187,831	$	262,310	$	20,155	$	1,428,736
Past due amounts > 90 days
Still accruing interest	$	4,964	$	682	$	—	$	—	$	5,646
Not accruing interest	3,338		2,092		3,796		137		9,363
Total	$	8,302	$	2,774	$	3,796	$	137	$	15,009

Allowance for Credit Losses

We provide an allowance for credit losses based on historical loss experience, the nature of our portfolios, adverse situations that may affect a client's ability to pay and current economic conditions and outlook based on reasonable and supportable forecasts. We continually evaluate the adequacy of the allowance for credit losses and adjust as necessary. The assumptions used in determining an estimate of credit losses are inherently subjective and actual results may differ significantly from estimated reserves.

Credit approval limits are established based on the credit quality of the client and the type of equipment financed. We cease financing revenue recognition for lease receivables that are more than 120 days past due and for unsecured loan receivables that are more than 90 days past due. Revenue recognition is resumed when the client's payments reduce the account aging to less than 60 days past due. Finance receivables are written off against the allowance after all collection efforts have been exhausted and management deems the account to be uncollectible. We believe that our credit risk is low because of the geographic and industry diversification of our clients and small account balances for most of our clients.

Activity in the allowance for credit losses for finance receivables was as follows:

	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
Balance at January 1, 2022	$	19,546	$	3,246	$	3,259	$	167	$	26,218
Amounts charged to expense	297		47		616		143		1,103
Write-offs	(1,640)		(360)		(1,341)		(117)		(3,458)
Recoveries	744		—		761		—		1,505
Other	13		(143)		2		(9)		(137)
Balance at March 31, 2022	$	18,960	$	2,790	$	3,297	$	184	$	25,231
	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
Balance at January 1, 2021	$	22,917	$	6,006	$	6,484	$	462	$	35,869
Amounts charged to expense	154		61		763		4		982
Write-offs	(1,024)		(371)		(1,833)		(3)		(3,231)
Recoveries	935		29		991		—		1,955
Other	16		(119)		2		—		(101)
Balance at March 31, 2021	$	22,998	$	5,606	$	6,407	$	463	$	35,474

Credit Quality

The extension of credit and management of credit lines to new and existing clients uses a combination of a client's credit score, where available, a detailed manual review of their financial condition and payment history, or an automated process. Once credit is granted, the payment performance of the client is managed through automated collections processes and is supplemented with direct follow up should an account become delinquent. We have robust automated collections and extensive portfolio management processes to ensure that our global strategy is executed, collection resources are allocated and enhanced tools and processes are implemented as needed.

Over 85% of our finance receivables are within the North American portfolio. We use a third party to score the majority of this portfolio on a quarterly basis using a proprietary commercial credit score. The relative scores are determined based on a number of factors, including financial information, payment history, company type and ownership structure. We stratify the third party's credit scores of our clients into low, medium and high-risk accounts. Due to timing and other issues, our entire portfolio may not be scored at period end. We report these amounts as "Not Scored"; however, absence of a score is not indicative of the credit quality of the account. The third-party credit score is used to predict the payment behaviors of our clients and the probability that an account will become greater than 90 days past due during the subsequent 12-month period.

•Low risk accounts are companies with very good credit scores and a predicted delinquency rate of less than 5%.

•Medium risk accounts are companies with average to good credit scores and a predicted delinquency rate between 5% and 10%.

•High risk accounts are companies with poor credit scores, are delinquent or are at risk of becoming delinquent. The predicted delinquency rate would be greater than 10%.

We do not use a third party to score our International portfolio because the cost to do so is prohibitive as there is no single credit score model that covers all countries. Accordingly, the entire International portfolio is reported in the Not Scored category. This portfolio comprises approximately 15% of total finance receivables. Most of the International credit applications are small dollar applications (i.e. below $50 thousand) and are subjected to an automated review process. Larger credit applications are manually reviewed, which includes obtaining client financial information, credit reports and other available financial information.

The table below shows gross finance receivables by relative risk class and year of origination based on the relative scores of the accounts within each class as of March 31, 2022 and December 31, 2021.

	March 31, 2022
	Sales Type Lease Receivables												Loan Receivables		Total
	2022		2021		2020		2019		2018		Prior
Low	$	76,624	$	253,998	$	180,703	$	146,716	$	79,663	$	35,833	$	202,419	$	975,956
Medium	13,619		44,487		32,696		27,581		14,456		8,744		57,783		199,366
High	1,558		5,037		4,876		3,688		2,033		1,028		4,153		22,373
Not Scored	26,074		73,694		38,874		35,487		20,873		3,755		31,334		230,091
Total	$	117,875	$	377,216	$	257,149	$	213,472	$	117,025	$	49,360	$	295,689	$	1,427,786
	December 31, 2021
	Sales Type Lease Receivables												Loan Receivables		Total
	2021		2020		2019		2018		2017		Prior
Low	$	274,191	$	195,421	$	162,479	$	95,661	$	33,698	$	14,862	$	192,161	$	968,473
Medium	43,403		34,955		31,038		17,895		6,981		3,619		55,708		193,599
High	5,474		5,017		4,044		2,708		849		889		4,822		23,803
Not Scored	45,644		54,097		47,973		33,998		19,161		12,214		29,774		242,861
Total	$	368,712	$	289,490	$	245,534	$	150,262	$	60,689	$	31,584	$	282,465	$	1,428,736

Lease Income

Lease income from sales-type leases, excluding variable lease payments, was as follows:

	Three Months Ended March 31,
	2022		2021
Profit recognized at commencement	$	35,040	$	32,265
Interest income	42,283		48,496
Total lease income from sales-type leases	$	77,323	$	80,761

Lessor Operating Leases

We also lease mailing equipment under operating leases with terms of one to five years. Maturities of these operating leases are as follows:

Remainder 2022	$	19,002
2023	15,556
2024	16,303
2025	5,325
2026	1,409
Thereafter	170
Total	$	57,765

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Intangible Assets and Goodwill

3 Months Ended

Mar. 31, 2022

Goodwill and Intangible Assets Disclosure [Abstract]

Intangible Assets and Goodwill

Intangible Assets and Goodwill

Intangible Assets

Intangible assets consisted of the following:

	March 31, 2022						December 31, 2021
	Gross Carrying Amount		Accumulated Amortization		Net Carrying Amount		Gross Carrying Amount		Accumulated Amortization		Net Carrying Amount
Customer relationships	$	268,176	$	(148,098)	$	120,078	$	268,187	$	(141,492)	$	126,695
Software & technology	21,967		(17,306)		4,661		21,981		(16,234)		5,747
Total intangible assets	$	290,143	$	(165,404)	$	124,739	$	290,168	$	(157,726)	$	132,442

Amortization expense for both the three months ended March 31, 2022 and 2021 was $8 million.

Future amortization expense as of March 31, 2022 is shown in the table below. Actual amortization expense may differ due to, among other things, fluctuations in foreign currency exchange rates, acquisitions, divestitures and impairment charges.

Remainder 2022	$	22,119
2023	26,959
2024	26,959
2025	20,300
2026	14,146
Thereafter	14,256
Total	$	124,739

Goodwill

Changes in the carrying value of goodwill by reporting segment are shown in the table below.

	December 31, 2021		Currency impact		March 31, 2022
Global Ecommerce	$	395,062	$	—	$	395,062
Presort Services	220,992		—		220,992
SendTech Solutions	519,049		(6,076)		512,973
Total goodwill	$	1,135,103	$	(6,076)	$	1,129,027

Global Ecommerce goodwill is net of accumulated goodwill impairment charges of $198 million at March 31, 2022 and December 31, 2021.

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Fair Value Measurements and Derivative Instruments

3 Months Ended

Mar. 31, 2022

Fair Value Disclosures [Abstract]

Fair Value Measurements and Derivative Instruments

Fair Value Measurements and Derivative Instruments

We measure certain financial assets and liabilities at fair value on a recurring basis. Fair value is a market-based measure considered from the perspective of a market participant rather than an entity-specific measure. An entity is required to classify certain assets and liabilities measured at fair value based on the following fair value hierarchy that prioritizes the inputs used to measure fair value:

Level 1 –    Unadjusted quoted prices in active markets for identical assets and liabilities.

Level 2 –    Quoted prices for identical assets and liabilities in markets that are not active, quoted prices for similar assets and liabilities in active markets or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.

Level 3 –    Unobservable inputs that are supported by little or no market activity, may be derived from internally developed methodologies based on management’s best estimate of fair value and that are significant to the fair value of the asset or liability.

Financial assets and liabilities are classified in their entirety based on the lowest level of input that is significant to the fair value measurement. Our assessment of the significance of a particular input to the fair value measurement requires judgment and may affect its placement within the fair value hierarchy. The following tables show, by level within the fair value hierarchy, our financial assets and liabilities that are accounted for at fair value on a recurring basis.

	March 31, 2022
	Level 1		Level 2		Level 3		Total
Assets:
Investment securities
Money market funds	$	81,015	$	172,525	$	—	$	253,540
Equity securities	—		23,009		—		23,009
Commingled fixed income securities	1,618		15,038		—		16,656
Government and related securities	9,246		21,733		—		30,979
Corporate debt securities	—		59,597		—		59,597
Mortgage-backed / asset-backed securities	—		153,060		—		153,060
Derivatives
Interest rate swap	—		10,313		—		10,313
Foreign exchange contracts	—		739		—		739
Total assets	$	91,879	$	456,014	$	—	$	547,893
Liabilities:
Derivatives
Foreign exchange contracts	$	—	$	(905)	$	—	$	(905)
Total liabilities	$	—	$	(905)	$	—	$	(905)

	December 31, 2021
	Level 1		Level 2		Level 3		Total
Assets:
Investment securities
Money market funds	$	88,705	$	338,043	$	—	$	426,748
Equity securities	—		29,356		—		29,356
Commingled fixed income securities	1,692		16,815		—		18,507
Government and related securities	9,790		25,439		—		35,229
Corporate debt securities	—		65,167		—		65,167
Mortgage-backed / asset-backed securities	—		172,018		—		172,018
Derivatives
Interest rate swap	—		3,103		—		3,103
Foreign exchange contracts	—		2,474		—		2,474
Total assets	$	100,187	$	652,415	$	—	$	752,602
Liabilities:
Derivatives
Foreign exchange contracts	$	—	$	(304)	$	—	$	(304)
Total liabilities	$	—	$	(304)	$	—	$	(304)

Investment Securities

The valuation of investment securities is based on the market approach using inputs that are observable, or can be corroborated by observable data, in an active marketplace. The following information relates to our classification within the fair value hierarchy:

•Money Market Funds: Money market funds typically invest in government securities, certificates of deposit, commercial paper and other highly liquid, low risk securities. Money market funds are principally used for overnight deposits and are classified as Level 1 when unadjusted quoted prices in active markets are available and as Level 2 when they are not actively traded on an exchange.

•Equity Securities: Equity securities are comprised of mutual funds investing in U.S. and foreign stocks. These mutual funds are classified as Level 2.

•Commingled Fixed Income Securities: Commingled fixed income securities are comprised of mutual funds that invest in a variety of fixed income securities, including securities of the U.S. government and its agencies, corporate debt, mortgage-backed securities and asset-backed securities. Fair value is based on the value of the underlying investments owned by each fund, minus its liabilities, divided by the number of shares outstanding, as reported by the fund manager. These mutual funds are classified as Level 1 when unadjusted quoted prices in active markets are available and as Level 2 when they are not actively traded on an exchange.

•Government and Related Securities: Debt securities are classified as Level 1 when unadjusted quoted prices in active markets are available. Debt securities are classified as Level 2 where fair value is determined using quoted market prices for similar securities or benchmarking model derived prices to quoted market prices and trade data for identical or comparable securities.

•Corporate Debt Securities: Corporate debt securities are valued using recently executed comparable transactions, market price quotations or bond spreads for the same maturity as the security. These securities are classified as Level 2.

•Mortgage-Backed Securities / Asset-Backed Securities: These securities are valued based on external pricing indices or external price/spread data. These securities are classified as Level 2.

Derivative Securities

•Foreign Exchange Contracts: The valuation of foreign exchange derivatives is based on the market approach using observable market inputs, such as foreign currency spot and forward rates and yield curves. These securities are classified as Level 2.

•Interest Rate Swaps: The valuation of interest rate swaps is based on an income approach using inputs that are observable or that can be derived from, or corroborated by, observable market data. These securities are classified as Level 2.

Available-For-Sale Securities

Investment securities classified as available-for-sale are recorded at fair value with changes in fair value due to market conditions (i.e., interest rates) recorded in accumulated other comprehensive loss (AOCL), and changes in fair value due to credit conditions recorded in earnings. There were no unrealized losses due to credit losses charged to earnings through the three months ended March 31, 2022.

Available-for-sale securities consisted of the following:

	March 31, 2022
	Amortized cost		Gross unrealized gains		Gross unrealized losses		Estimated fair value
Government and related securities	$	35,987	$	57	$	(5,065)	$	30,979
Corporate debt securities	67,599		46		(8,048)		59,597
Commingled fixed income securities	1,730		—		(112)		1,618
Mortgage-backed / asset-backed securities	168,524		18		(15,482)		153,060
Total	$	273,840	$	121	$	(28,707)	$	245,254

	December 31, 2021
	Amortized cost		Gross unrealized gains		Gross unrealized losses		Estimated fair value
Government and related securities	$	36,160	$	81	$	(1,012)	$	35,229
Corporate debt securities	67,906		259		(2,998)		65,167
Commingled fixed income securities	1,725		—		(33)		1,692
Mortgage-backed / asset-backed securities	176,559		144		(4,685)		172,018
Total	$	282,350	$	484	$	(8,728)	$	274,106

Investment securities in a loss position were as follows:

	March 31, 2022				December 31, 2021
	Fair Value		Gross unrealized losses		Fair Value		Gross unrealized losses
Greater than 12 continuous months
Government and related securities	$	22,661	$	3,330	$	16,018	$	579
Corporate debt securities	50,887		7,486		51,385		2,658
Commingled fixed income securities	1,618		112		—		—
Mortgage-backed / asset-backed securities	141,267		14,813		135,441		4,057
Total	$	216,433	$	25,741	$	202,844	$	7,294
Less than 12 continuous months
Government and related securities	$	7,547	$	1,735	$	15,438	$	433
Corporate debt securities	5,366		561		8,859		339
Commingled fixed income securities	—		—		1,692		33
Mortgage-backed / asset-backed securities	10,522		670		30,754		629
Total	$	23,435	$	2,966	$	56,743	$	1,434

At March 31, 2022, 58% of the securities were in a loss position. We believe our allowance for credit losses on available-for-sale investment securities is adequate as our investments are primarily in highly liquid U.S. government and agency securities, high grade corporate bonds and municipal bonds. We have not recognized an impairment on investment securities in an unrealized loss position because we have the ability and intent to hold these securities until recovery of the unrealized losses or expect to receive the stated principal and interest at maturity.

Scheduled maturities of available-for-sale securities at March 31, 2022 were as follows:

	Amortized cost		Estimated fair value
Within 1 year	$	2,495	$	2,386
After 1 year through 5 years	16,186		15,163
After 5 years through 10 years	73,708		65,519
After 10 years	181,451		162,186
Total	$	273,840	$	245,254

The actual maturities may not coincide with the scheduled maturities as certain securities contain early redemption features and/or allow for the prepayment of obligations.

Held-to-Maturity Securities

Held-to-maturity securities at March 31, 2022 and December 31, 2021 totaled $21 million and $20 million, respectively.

Derivative Instruments

In the normal course of business, we are exposed to the impact of changes in foreign currency exchange rates and interest rates. We limit these risks by following established risk management policies and procedures, including the use of derivatives. We use derivative instruments to limit the effects of currency exchange rate fluctuations on financial results and manage the cost of debt. We do not use derivatives for trading or speculative purposes. Derivative instruments are recorded at fair value and the accounting for changes in fair value depends on the intended use of the derivative, the resulting designation and the effectiveness of the instrument in offsetting the risk exposure it is designed to hedge.

Foreign Exchange Contracts

We enter into foreign exchange contracts to mitigate the currency risk associated with anticipated inventory purchases between affiliates and from third parties. These contracts are designated as cash flow hedges. The effective portion of the gain or loss on cash flow hedges is included in AOCL in the period that the change in fair value occurs and is reclassified to earnings in the period that the hedged item is recorded in earnings. At March 31, 2022 and December 31, 2021, outstanding contracts associated with these anticipated transactions had a notional value of $2 million and $1 million, respectively. Amounts included in AOCL at March 31, 2022 will be recognized in earnings within the next 12 months. No amount of ineffectiveness was recorded in earnings for these designated cash flow hedges.

Interest Rate Swaps

We have interest rate swap agreements with an aggregate notional value of $200 million that are designated as cash flow hedges. The fair value of the interest rate swaps is recorded as a derivative asset or liability at the end of each reporting period with the change in fair value reflected in AOCL.

The fair value of derivative instruments was as follows:

Designation of Derivatives	Balance Sheet Location	March 31, 2022		December 31, 2021
Derivatives designated as hedging instruments
Foreign exchange contracts	Other current assets and prepayments	$	24	$	21
	Accounts payable and accrued liabilities	(4)		(10)
Interest rate swaps	Other assets	10,313		3,103
Derivatives not designated as hedging instruments
Foreign exchange contracts	Other current assets and prepayments	715		2,453
	Accounts payable and accrued liabilities	(901)		(294)
	Total derivative assets	$	11,052	$	5,577
	Total derivative liabilities	(905)		(304)
	Total net derivative asset	$	10,147	$	5,273

Results of cash flow hedging relationships were as follows:

	Three Months Ended March 31,
	Derivative Gain (Loss) Recognized in AOCL (Effective Portion)				Location of Gain (Loss) (Effective Portion)	Gain (Loss) Reclassified from AOCL to Earnings (Effective Portion)
Derivative Instrument	2022		2021			2022		2021
Foreign exchange contracts	$	23	$	228	Revenue	$	—	$	126
					Cost of sales	14		(58)
Interest rate swap	7,210		6,280		Interest expense	137		—
	$	7,233	$	6,508		$	151	$	68

We also enter into foreign exchange contracts to minimize the impact of exchange rate fluctuations on short-term intercompany loans and related interest that are denominated in a foreign currency. The revaluation of intercompany loans and interest and the mark-to-market adjustment on derivatives are recorded in earnings. All outstanding contracts at March 31, 2022 mature within 3 months.

The mark-to-market adjustments of non-designated derivative instruments were as follows:

		Three Months Ended March 31,
		Derivative Gain (Loss) Recognized in Earnings
Derivatives Instrument	Location of Derivative Gain (Loss)	2022		2021
Foreign exchange contracts	Selling, general and administrative expense	$	(3,414)	$	553

Fair Value of Financial Instruments

Our financial instruments include cash and cash equivalents, available-for-sale and held-to-maturity investment securities, accounts receivable, loan receivables, derivative instruments, accounts payable and debt. The carrying value of cash and cash equivalents, held-to-maturity investment securities, accounts receivable, loans receivable, and accounts payable approximate fair value. The fair value of available-for-sale investment securities and derivative instruments are presented above. The fair value of debt is estimated based on recently executed transactions and market price quotations. The inputs used to determine the fair value of debt were classified as Level 2 in the fair value hierarchy. The carrying value and estimated fair value of debt was as follows:

	March 31, 2022		December 31, 2021
Carrying value	$	2,224,579	$	2,323,838
Fair value	$	2,120,628	$	2,355,894

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Restructuring Charges

3 Months Ended

Mar. 31, 2022

Restructuring and Related Activities [Abstract]

Restructuring Charges

Restructuring Charges

Activity in our restructuring reserves was as follows:

	Severance and other exit costs
Balance at January 1, 2022	$	5,747
Amounts charged to expense	4,184
Cash payments	(3,285)
Noncash activity	(172)
Balance at March 31, 2022	$	6,474
Balance at January 1, 2021	$	10,063
Amounts charged to expense	2,889
Cash payments	(3,955)
Noncash activity	(227)
Balance at March 31, 2021	$	8,770

The majority of the restructuring reserves are expected to be paid over the next 12 to 24 months.

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Debt

3 Months Ended

Mar. 31, 2022

Debt Disclosure [Abstract]

Debt

Debt

Total debt consisted of the following:

	Interest rate	March 31, 2022		December 31, 2021
Notes due April 2023	6.20%	—		90,259
Notes due March 2024	4.625%	238,449		242,603
Term loan due March 2026	LIBOR + 1.75%	365,750		370,500
Notes due March 2027	6.875%	400,000		400,000
Term loan due March 2028	LIBOR + 4.0%	445,500		446,625
Notes due March 2029	7.25%	350,000		350,000
Notes due January 2037	5.25%	35,841		35,841
Notes due March 2043	6.70%	425,000		425,000
Other debt		3,378		3,685
Principal amount		2,263,918		2,364,513
Less: unamortized costs, net		39,339		40,675
Total debt		2,224,579		2,323,838
Less: current portion long-term debt		24,746		24,739
Long-term debt		$	2,199,833	$	2,299,099

In March 2022, we redeemed the April 2023 notes and recorded a $5 million pre-tax loss in connection with this redemption.

At March 31, 2022, the interest rate on the 2026 Term Loan was 2.2% and the interest rate of the 2028 Term Loan was 4.5%. These term loans also require quarterly principal repayments.

We have outstanding interest rate swaps that effectively convert $200 million of our variable rate debt to fixed rates. Under the terms of these interest rate swap agreements, we pay fixed-rate interest of 0.56% and receive variable-rate interest based on one-month LIBOR. The variable interest rates under the term loans and the swaps reset monthly.

At March 31, 2022, we were in compliance with all covenants.

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Pensions and Other Benefit Programs

3 Months Ended

Mar. 31, 2022

Retirement Benefits [Abstract]

Pensions and Other Benefit Programs

Pensions and Other Benefit Programs

The components of net periodic benefit cost were as follows:

	Defined Benefit Pension Plans								Nonpension Postretirement Benefit Plans
	United States				Foreign
	Three Months Ended				Three Months Ended				Three Months Ended
	March 31,				March 31,				March 31,
	2022		2021		2022		2021		2022		2021
Service cost	$	24	$	26	$	355	$	395	$	179	$	224
Interest cost	11,141		10,745		3,634		2,961		940		961
Expected return on plan assets	(17,863)		(19,478)		(7,205)		(7,984)		—		—
Amortization of prior service (credit) cost	(11)		(15)		68		67		—		32
Amortization of net actuarial loss	8,232		9,638		1,821		2,345		87		1,078
Net periodic benefit cost (income)	$	1,523	$	916	$	(1,327)	$	(2,216)	$	1,206	$	2,295
Contributions to benefit plans	$	1,138	$	1,015	$	8,221	$	8,696	$	4,158	$	3,519

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Income Taxes

3 Months Ended

Mar. 31, 2022

Income Tax Disclosure [Abstract]

Income Taxes

Income Taxes

The effective tax rate for the three months ended March 31, 2022 was 16.8% and includes a benefit of $1 million associated with the 2019 sale of a business. The effective tax rate for the three months ended March 31, 2021 was a benefit of 33.6% and includes benefits of $3 million from an affiliate reorganization.

As is the case with other large corporations, our tax returns are examined by tax authorities in the U.S. and other global taxing jurisdictions in which we have operations. As a result, it is reasonably possible that the amount of unrecognized tax benefits will decrease in the next 12 months, and this decrease could be up to 15% of our unrecognized tax benefits.

The Internal Revenue Service examinations of our consolidated U.S. income tax returns for tax years prior to 2018 are closed to audit; however, various post-2016 U.S. state and local tax returns are still subject to examination, with some states in appeals from 2011. For our significant non-U.S. jurisdictions, Canada is closed to examination through 2016 except for a specific issue arising in earlier years, France is closed through 2019, Germany is closed through 2016 and the U.K. is closed through 2019. We also have other less significant tax filings currently subject to examination.

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Commitments and Contingencies	3 Months Ended
	Mar. 31, 2022
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and ContingenciesIn the ordinary course of business, we are routinely defendants in, or party to, a number of pending and threatened legal actions. These may involve litigation by or against us relating to, among other things, contractual rights under vendor, insurance or other contracts; intellectual property or patent rights; equipment, service, payment or other disputes with clients; or disputes with employees. Some of these actions may be brought as a purported class action on behalf of a purported class of employees, customers or others. In management's opinion, it is not reasonably possible that the potential liability, if any, that may result from these actions, either individually or collectively, will have a material effect on our financial position, results of operations or cash flows. However, as litigation is inherently unpredictable, there can be no assurances in this regard. As of March 31, 2022, we have entered into real estate and equipment leases with aggregate payments of $107 million and terms ranging from four to eight years that have not commenced.

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Stockholders’ Equity

3 Months Ended

Mar. 31, 2022

Stockholders' Equity Note [Abstract]

Stockholders’ Equity

Stockholders’ Equity

Changes in stockholders’ equity were as follows:

	Common stock		Additional paid-in capital		Retained earnings		Accumulated other comprehensive loss		Treasury stock		Total equity
Balance at January 1, 2022	$	323,338	$	2,485	$	5,169,270	$	(780,312)	$	(4,602,149)	$	112,632
Net income	—		—		20,821		—		—		20,821
Other comprehensive loss	—		—		—		(20,018)		—		(20,018)
Dividends paid ($0.05 per common share)	—		—		(8,688)		—		—		(8,688)
Issuance of common stock	—		(6,980)		(39,767)		—		43,833		(2,914)
Stock-based compensation expense	—		4,495		—		—		—		4,495
Repurchase of common stock	—		—		—		—		(13,446)		(13,446)
Balance at March 31, 2022	$	323,338	$	—	$	5,141,636	$	(800,330)	$	(4,571,762)	$	92,882

	Common stock		Additional paid-in capital		Retained earnings		Accumulated other comprehensive loss		Treasury stock		Total equity
Balance at January 1, 2021	$	323,338	$	68,502	$	5,205,421	$	(839,131)	$	(4,687,509)	$	70,621
Net loss	—		—		(31,541)		—		—		(31,541)
Other comprehensive loss	—		—		—		(8,407)		—		(8,407)
Dividends paid ($0.05 per common share)	—		—		(8,625)		—		—		(8,625)
Issuance of common stock	—		(58,454)		—		—		54,574		(3,880)
Stock-based compensation expense	—		5,221		—		—		—		5,221
Balance at March 31, 2021	$	323,338	$	15,269	$	5,165,255	$	(847,538)	$	(4,632,935)	$	23,389

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Accumulated Other Comprehensive Loss

3 Months Ended

Mar. 31, 2022

Equity [Abstract]

Accumulated Other Comprehensive Loss

Accumulated Other Comprehensive Loss

Reclassifications out of AOCL were as follows:

	Gain (Loss) Reclassified from AOCL
	Three Months Ended March 31,
	2022		2021
Cash flow hedges
Revenue	$	—	$	126
Cost of sales	14		(58)
Interest expense, net	137		—
Total before tax	151		68
Income tax provision	37		17
Net of tax	$	114	$	51
Available-for-sale securities
Financing revenue	$	(2)	$	(1)
Selling, general and administrative expense	(13)		42
Total before tax	(15)		41
Income tax provision	(3)		10
Net of tax	$	(12)	$	31
Pension and postretirement benefit plans
Prior service costs	$	(57)	$	(84)
Actuarial losses	(10,140)		(13,061)
Total before tax	(10,197)		(13,145)
Income tax benefit	(2,461)		(3,208)
Net of tax	$	(7,736)	$	(9,937)

Changes in AOCL, net of tax were as follows:

	Cash flow hedges		Available for sale securities		Pension and postretirement benefit plans		Foreign currency adjustments		Total
Balance at January 1, 2022	$	3,803	$	(6,249)	$	(756,639)	$	(21,227)	$	(780,312)
Other comprehensive income (loss) before reclassifications	5,447		(15,534)		—		(17,565)		(27,652)
Reclassifications into earnings	(114)		12		7,736		—		7,634
Net other comprehensive income (loss)	5,333		(15,522)		7,736		(17,565)		(20,018)
Balance at March 31, 2022	$	9,136	$	(21,771)	$	(748,903)	$	(38,792)	$	(800,330)

	Cash flow hedges		Available for sale securities		Pension and postretirement benefit plans		Foreign currency adjustments		Total
Balance at January 1, 2021	$	(1,411)	$	402	$	(851,063)	$	12,941	$	(839,131)
Other comprehensive income (loss) before reclassifications	4,881		(8,885)		—		(14,258)		(18,262)
Reclassifications into earnings	(51)		(31)		9,937		—		9,855
Net other comprehensive income (loss)	4,830		(8,916)		9,937		(14,258)		(8,407)
Balance at March 31, 2021	$	3,419	$	(8,514)	$	(841,126)	$	(1,317)	$	(847,538)

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Supplemental Financial Statement Information

3 Months Ended

Mar. 31, 2022

Other Income and Expenses [Abstract]

Supplemental Financial Statement Information

Supplemental Financial Statement Information

Activity in the allowance for credit losses on accounts receivables and other assets for the three months ended March 31, 2022 and 2021 is presented below. See Note 7 for additional information regarding finance receivables.

	Three Months Ended March 31,
	2022		2021
Balance at beginning of year	$	29,179	$	35,344
Amounts charged to expense	921		3,011
Write-offs, recoveries and other	(19,519)		(1,314)
Balance at end of period	$	10,581	$	37,041
Accounts and other receivables	$	10,061	$	20,480
Other assets	520		16,561
Total	$	10,581	$	37,041

Other (income) expense consisted of the following:

	Three Months Ended March 31,
	2022		2021
Loss on debt redemption/refinancing	$	4,993	$	51,394
Gain on sale of business	(2,522)		—
Gain on sale of assets	(14,372)		—
Other (income) expense	$	(11,901)	$	51,394

During the first quarter of 2022, we recognized a pre-tax loss of $5 million on the early redemption of debt (see Note 10). During the quarter, we also received proceeds of $9 million related to the 2019 sale of six smaller international businesses and recognized a pre-tax gain of $3 million and closed on the sale and leaseback of our Shelton, Connecticut office building, receiving net proceeds of $51 million and recognizing a pre-tax gain of $14 million.

Supplemental cash flow information is as follows:

	Three Months Ended March 31,
	2022		2021
Cash interest paid	$	49,430	$	39,658
Cash income tax payments, net of refunds	$	8,079	$	2,641
Noncash activity
Capital assets obtained under capital lease obligations	$	8,721	$	9,477

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Description of Business and Basis of Presentation (Policies)

3 Months Ended

Mar. 31, 2022

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Basis of Presentation

Basis of Presentation

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (GAAP) for interim financial information and the instructions to Rule 10-01 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements. In addition, the December 31, 2021 Condensed Consolidated Balance Sheet data was derived from audited financial statements, but does not include all disclosures required by GAAP. In management's opinion, all adjustments, consisting only of normal recurring adjustments, considered necessary to fairly state our financial position, results of operations and cash flows for the periods presented have been included. Operating results for the periods presented are not necessarily indicative of the results that may be expected for any other interim period or for the year ending December 31, 2022. These statements should be read in conjunction with the financial statements and notes thereto included in our Annual Report to Stockholders on Form 10-K for the year ended December 31, 2021 (2021 Annual Report).

Net income for the three months ended March 31, 2022 benefited by approximately $3 million from adjustments related to prior years. The impact of the adjustments is not material to the consolidated financial statements for any prior quarterly or annual periods, and is not expected to be material to the current annual period.

Risks and Uncertainties

The effects of COVID-19 on global economies and businesses continues to impact how we conduct business and our operating results, financial position and cash flows. Its impact on our business remains unpredictable and accordingly, we are not able to reasonably estimate the full extent of the impact of COVID-19 on our operating results, financial position and cash flows.

Accounting Pronouncements Adopted and Accounting Pronouncements Not Yet Adopted

Accounting Pronouncements Not Yet Adopted

In March 2020, the FASB issued ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting. The transition to new reference interest rates will require certain contracts to be modified and the ASU is intended to provide temporary optional expedients and exceptions to U.S. GAAP guidance on contract modifications and hedge accounting to ease the financial reporting burdens related to the expected market transition from the London Interbank Offered Rate (LIBOR) and other interbank offered rates to alternative reference rates. The accommodations provided by the ASU are effective through December 31, 2022, and may be applied at the beginning of any interim period within that time frame.

We have matched LIBOR-based debt with LIBOR-based interest rate swaps and have elected to apply the practical expedient related to probability and the assessment of the effectiveness for future LIBOR-indexed cash flows, which assumes that the debt instrument will use the same index rate as its corresponding interest rate swap once a new reference rate is established to replace LIBOR. We may apply other expedients as additional reference rate changes occur. We continue to assess the impact of this standard on our consolidated financial statements.

In March 2022, the FASB issued ASU 2022-02, Financial Instruments - Credit Losses (Topic 326): Troubled Debt Restructurings and Vintage Disclosures, which requires disclosure of gross write-offs and recoveries of financing receivables by year of origination. The standard is effective for interim and annual periods beginning after December 15, 2022, with early adoption permitted. We are currently assessing the impact this standard will have on our financial statement disclosures.

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Revenue (Tables)

3 Months Ended

Mar. 31, 2022

Revenue from Contract with Customer [Abstract]

Disaggregation of Revenue

The following tables disaggregate our revenue by source and timing of recognition:

	Three Months Ended March 31, 2022
	Global Ecommerce		Presort Services		SendTech Solutions		Revenue from products and services		Revenue from leasing transactions and financing		Total consolidated revenue
Major products/service lines
Business services	$	418,527	$	160,544	$	18,313	$	597,384	$	—	$	597,384
Support services	—		—		110,352		110,352		—		110,352
Financing	—		—		—		—		72,029		72,029
Equipment sales	—		—		21,299		21,299		67,997		89,296
Supplies	—		—		41,061		41,061		—		41,061
Rentals	—		—		—		—		16,820		16,820
Subtotal	418,527		160,544		191,025		770,096		$	156,846	$	926,942
Revenue from leasing transactions and financing	—		—		156,846		156,846
Total revenue	$	418,527	$	160,544	$	347,871	$	926,942
Timing of revenue recognition from products and services
Products/services transferred at a point in time	$	—	$	—	$	78,373	$	78,373
Products/services transferred over time	418,527		160,544		112,652		691,723
Total	$	418,527	$	160,544	$	191,025	$	770,096

	Three Months Ended March 31, 2021
	Global Ecommerce		Presort Services		SendTech Solutions		Revenue from products and services		Revenue from leasing transactions and financing		Total consolidated revenue
Major products/service lines
Business services	$	413,086	$	143,126	$	14,242	$	570,454	$	—	$	570,454
Support services	—		—		118,697		118,697		—		118,697
Financing	—		—		—		—		77,812		77,812
Equipment sales	—		—		19,118		19,118		67,685		86,803
Supplies	—		—		42,224		42,224		—		42,224
Rentals	—		—		—		—		19,207		19,207
Subtotal	413,086		143,126		194,281		750,493		$	164,704	$	915,197
Revenue from leasing transactions and financing	—		—		164,704		164,704
Total revenue	$	413,086	$	143,126	$	358,985	$	915,197
Timing of revenue recognition from products and services
Products/services transferred at a point in time	$	—	$	—	$	77,538	$	77,538
Products/services transferred over time	413,086		143,126		116,743		672,955
Total	$	413,086	$	143,126	$	194,281	$	750,493

Contract Assets and Advance Billings

Advance Billings from Contracts with Customers

	Balance sheet location	March 31, 2022		December 31, 2021		Increase/ (decrease)
Advance billings, current	Advance billings	$	93,905	$	92,926	$	979
Advance billings, noncurrent	Other noncurrent liabilities	$	772	$	1,109	$	(337)

Future Performance Obligations

The transaction prices allocated to future performance obligations will be recognized as follows:

	Remainder of 2022		2023		2024-2027		Total
SendTech Solutions	$	205,644	$	218,121	$	264,498	$	688,263

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Segment Information (Tables)

3 Months Ended

Mar. 31, 2022

Segment Reporting [Abstract]

Reconciliation of Revenue from Segments to Consolidated Statements

The following tables provide information about our reportable segments and reconciliation of segment EBIT to net income (loss).

	Revenue
	Three Months Ended March 31,
	2022		2021
Global Ecommerce	$	418,527	$	413,086
Presort Services	160,544		143,126
SendTech Solutions	347,871		358,985
Total revenue	$	926,942	$	915,197

Reconciliation of EBIT from Segments to Consolidated

	EBIT
	Three Months Ended March 31,
	2022		2021
Global Ecommerce	$	(13,696)	$	(26,376)
Presort Services	19,632		19,051
SendTech Solutions	104,575		114,470
Total segment EBIT	110,511		107,145
Reconciliation of Segment EBIT to net income (loss):
Unallocated corporate expenses	(57,834)		(57,465)
Restructuring charges	(4,184)		(2,889)
Interest expense, net	(33,726)		(37,044)
Loss on debt redemption/refinancing	(4,993)		(51,394)
Gain on sale of business	2,522		—
Gain on sale of assets	14,372		—
Transaction costs	(1,644)		—
(Provision) benefit for income taxes	(4,203)		13,992
Income (loss) from continuing operations	20,821		(27,655)
Loss from discontinued operations, net of tax	—		(3,886)
Net income (loss)	$	20,821	$	(31,541)

Effective for 2022, we refined our methodology for allocating transportation costs between Global Ecommerce and Presort Services, resulting in an increase to Global Ecommerce EBIT and a corresponding decrease to Presort Services EBIT of approximately $3 million for the three months ended March 31, 2022.

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Earnings per Share (EPS) (Tables)

3 Months Ended

Mar. 31, 2022

Earnings Per Share [Abstract]

Schedule of Calculation of Numerator and Denominator in Earnings Per Share

The calculation of basic and diluted earnings per share is presented below. The sum of the earnings per share amounts may not equal the totals due to rounding.

	Three Months Ended March 31,
	2022		2021
Numerator:
Income (loss) from continuing operations	$	20,821	$	(27,655)
Loss from discontinued operations, net of tax	—		(3,886)
Net income (loss)	$	20,821	$	(31,541)
Denominator:
Weighted-average shares used in basic EPS	174,115		172,856
Dilutive effect of common stock equivalents (1)	3,919		—
Weighted-average shares used in diluted EPS	178,034		172,856
Basic earnings (loss) per share:
Continuing operations	$	0.12	$	(0.16)
Discontinued operations	—		(0.02)
Net income (loss)	$	0.12	$	(0.18)
Diluted earnings (loss) per share:
Continuing operations	$	0.12	$	(0.16)
Discontinued operations	—		(0.02)
Net income (loss)	$	0.12	$	(0.18)
Common stock equivalents excluded from calculation of diluted earnings per share because their impact would be anti-dilutive:	9,590		6,440

(1)     Due to the net loss for the three months ended March 31, 2021, common stock equivalents of 5,804 were also excluded from the calculation of diluted earnings per share.

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Inventories (Tables)

3 Months Ended

Mar. 31, 2022

Inventory Disclosure [Abstract]

Inventory Components

Inventories consisted of the following:

	March 31, 2022		December 31, 2021
Raw materials	$	25,510	$	22,352
Supplies and service parts	31,869		26,076
Finished products	30,282		30,160
Total inventory, net	$	87,661	$	78,588

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Finance Assets and Lessor Operating Leases (Tables)

3 Months Ended

Mar. 31, 2022

Receivables [Abstract]

Financing Receivables

Finance receivables consisted of the following:

	March 31, 2022						December 31, 2021
	North America		International		Total		North America		International		Total
Sales-type lease receivables
Gross finance receivables	$	959,257	$	172,840	$	1,132,097	$	958,440	$	187,831	$	1,146,271
Unguaranteed residual values	38,157		10,171		48,328		37,896		10,717		48,613
Unearned income	(243,818)		(54,190)		(298,008)		(246,381)		(56,643)		(303,024)
Allowance for credit losses	(18,960)		(2,790)		(21,750)		(19,546)		(3,246)		(22,792)
Net investment in sales-type lease receivables	734,636		126,031		860,667		730,409		138,659		869,068
Loan receivables
Loan receivables	274,661		21,028		295,689		262,310		20,155		282,465
Allowance for credit losses	(3,297)		(184)		(3,481)		(3,259)		(167)		(3,426)
Net investment in loan receivables	271,364		20,844		292,208		259,051		19,988		279,039
Net investment in finance receivables	$	1,006,000	$	146,875	$	1,152,875	$	989,460	$	158,647	$	1,148,107

Sales-type Lease Maturity

Maturities of gross finance receivables at March 31, 2022 were as follows:

	Sales-type Lease Receivables						Loan Receivables
	North America		International		Total		North America		International		Total
Remainder 2022	$	289,762	$	49,184	$	338,946	$	232,528	$	21,028	$	253,556
2023	302,598		55,706		358,304		18,278		—		18,278
2024	201,413		35,883		237,296		12,964		—		12,964
2025	113,862		20,896		134,758		8,246		—		8,246
2026	47,423		9,061		56,484		2,417		—		2,417
Thereafter	4,199		2,110		6,309		228		—		228
Total	$	959,257	$	172,840	$	1,132,097	$	274,661	$	21,028	$	295,689

Loan Receivable Maturity

Maturities of gross finance receivables at March 31, 2022 were as follows:

	Sales-type Lease Receivables						Loan Receivables
	North America		International		Total		North America		International		Total
Remainder 2022	$	289,762	$	49,184	$	338,946	$	232,528	$	21,028	$	253,556
2023	302,598		55,706		358,304		18,278		—		18,278
2024	201,413		35,883		237,296		12,964		—		12,964
2025	113,862		20,896		134,758		8,246		—		8,246
2026	47,423		9,061		56,484		2,417		—		2,417
Thereafter	4,199		2,110		6,309		228		—		228
Total	$	959,257	$	172,840	$	1,132,097	$	274,661	$	21,028	$	295,689

Past Due Financing Receivables

The aging of gross finance receivables was as follows:

	March 31, 2022
	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
Past due amounts 0 - 90 days	$	951,491	$	170,651	$	271,093	$	20,944	$	1,414,179
Past due amounts > 90 days	7,766		2,189		3,568		84		13,607
Total	$	959,257	$	172,840	$	274,661	$	21,028	$	1,427,786
Past due amounts > 90 days
Still accruing interest	$	2,444	$	666	$	—	$	—	$	3,110
Not accruing interest	5,322		1,523		3,568		84		10,497
Total	$	7,766	$	2,189	$	3,568	$	84	$	13,607

	December 31, 2021
	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
Past due amounts 0 - 90 days	$	950,138	$	185,057	$	258,514	$	20,018	$	1,413,727
Past due amounts > 90 days	8,302		2,774		3,796		137		15,009
Total	$	958,440	$	187,831	$	262,310	$	20,155	$	1,428,736
Past due amounts > 90 days
Still accruing interest	$	4,964	$	682	$	—	$	—	$	5,646
Not accruing interest	3,338		2,092		3,796		137		9,363
Total	$	8,302	$	2,774	$	3,796	$	137	$	15,009

Allowance for Credit Losses on Financing Receivables

Activity in the allowance for credit losses for finance receivables was as follows:

	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
Balance at January 1, 2022	$	19,546	$	3,246	$	3,259	$	167	$	26,218
Amounts charged to expense	297		47		616		143		1,103
Write-offs	(1,640)		(360)		(1,341)		(117)		(3,458)
Recoveries	744		—		761		—		1,505
Other	13		(143)		2		(9)		(137)
Balance at March 31, 2022	$	18,960	$	2,790	$	3,297	$	184	$	25,231
	Sales-type Lease Receivables				Loan Receivables
	North America		International		North America		International		Total
Balance at January 1, 2021	$	22,917	$	6,006	$	6,484	$	462	$	35,869
Amounts charged to expense	154		61		763		4		982
Write-offs	(1,024)		(371)		(1,833)		(3)		(3,231)
Recoveries	935		29		991		—		1,955
Other	16		(119)		2		—		(101)
Balance at March 31, 2021	$	22,998	$	5,606	$	6,407	$	463	$	35,474

Financing Receivable Credit Quality Indicators

The table below shows gross finance receivables by relative risk class and year of origination based on the relative scores of the accounts within each class as of March 31, 2022 and December 31, 2021.

	March 31, 2022
	Sales Type Lease Receivables												Loan Receivables		Total
	2022		2021		2020		2019		2018		Prior
Low	$	76,624	$	253,998	$	180,703	$	146,716	$	79,663	$	35,833	$	202,419	$	975,956
Medium	13,619		44,487		32,696		27,581		14,456		8,744		57,783		199,366
High	1,558		5,037		4,876		3,688		2,033		1,028		4,153		22,373
Not Scored	26,074		73,694		38,874		35,487		20,873		3,755		31,334		230,091
Total	$	117,875	$	377,216	$	257,149	$	213,472	$	117,025	$	49,360	$	295,689	$	1,427,786
	December 31, 2021
	Sales Type Lease Receivables												Loan Receivables		Total
	2021		2020		2019		2018		2017		Prior
Low	$	274,191	$	195,421	$	162,479	$	95,661	$	33,698	$	14,862	$	192,161	$	968,473
Medium	43,403		34,955		31,038		17,895		6,981		3,619		55,708		193,599
High	5,474		5,017		4,044		2,708		849		889		4,822		23,803
Not Scored	45,644		54,097		47,973		33,998		19,161		12,214		29,774		242,861
Total	$	368,712	$	289,490	$	245,534	$	150,262	$	60,689	$	31,584	$	282,465	$	1,428,736

Sales-type Lease, Lease Income

Lease income from sales-type leases, excluding variable lease payments, was as follows:

	Three Months Ended March 31,
	2022		2021
Profit recognized at commencement	$	35,040	$	32,265
Interest income	42,283		48,496
Total lease income from sales-type leases	$	77,323	$	80,761

Lessor, Payments to be Received

We also lease mailing equipment under operating leases with terms of one to five years. Maturities of these operating leases are as follows:

Remainder 2022	$	19,002
2023	15,556
2024	16,303
2025	5,325
2026	1,409
Thereafter	170
Total	$	57,765

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Intangible Assets and Goodwill (Tables)

3 Months Ended

Mar. 31, 2022

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Intangible Assets

Intangible assets consisted of the following:

	March 31, 2022						December 31, 2021
	Gross Carrying Amount		Accumulated Amortization		Net Carrying Amount		Gross Carrying Amount		Accumulated Amortization		Net Carrying Amount
Customer relationships	$	268,176	$	(148,098)	$	120,078	$	268,187	$	(141,492)	$	126,695
Software & technology	21,967		(17,306)		4,661		21,981		(16,234)		5,747
Total intangible assets	$	290,143	$	(165,404)	$	124,739	$	290,168	$	(157,726)	$	132,442

Amortization Expense In Future Periods

Future amortization expense as of March 31, 2022 is shown in the table below. Actual amortization expense may differ due to, among other things, fluctuations in foreign currency exchange rates, acquisitions, divestitures and impairment charges.

Remainder 2022	$	22,119
2023	26,959
2024	26,959
2025	20,300
2026	14,146
Thereafter	14,256
Total	$	124,739

Schedule of Goodwill

Changes in the carrying value of goodwill by reporting segment are shown in the table below.

	December 31, 2021		Currency impact		March 31, 2022
Global Ecommerce	$	395,062	$	—	$	395,062
Presort Services	220,992		—		220,992
SendTech Solutions	519,049		(6,076)		512,973
Total goodwill	$	1,135,103	$	(6,076)	$	1,129,027

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Fair Value Measurements and Derivative Instruments (Tables)

3 Months Ended

Mar. 31, 2022

Fair Value Disclosures [Abstract]

Schedule of Fair Value, Assets and Liabilities Measured on Recurring Basis

The following tables show, by level within the fair value hierarchy, our financial assets and liabilities that are accounted for at fair value on a recurring basis.

	March 31, 2022
	Level 1		Level 2		Level 3		Total
Assets:
Investment securities
Money market funds	$	81,015	$	172,525	$	—	$	253,540
Equity securities	—		23,009		—		23,009
Commingled fixed income securities	1,618		15,038		—		16,656
Government and related securities	9,246		21,733		—		30,979
Corporate debt securities	—		59,597		—		59,597
Mortgage-backed / asset-backed securities	—		153,060		—		153,060
Derivatives
Interest rate swap	—		10,313		—		10,313
Foreign exchange contracts	—		739		—		739
Total assets	$	91,879	$	456,014	$	—	$	547,893
Liabilities:
Derivatives
Foreign exchange contracts	$	—	$	(905)	$	—	$	(905)
Total liabilities	$	—	$	(905)	$	—	$	(905)

	December 31, 2021
	Level 1		Level 2		Level 3		Total
Assets:
Investment securities
Money market funds	$	88,705	$	338,043	$	—	$	426,748
Equity securities	—		29,356		—		29,356
Commingled fixed income securities	1,692		16,815		—		18,507
Government and related securities	9,790		25,439		—		35,229
Corporate debt securities	—		65,167		—		65,167
Mortgage-backed / asset-backed securities	—		172,018		—		172,018
Derivatives
Interest rate swap	—		3,103		—		3,103
Foreign exchange contracts	—		2,474		—		2,474
Total assets	$	100,187	$	652,415	$	—	$	752,602
Liabilities:
Derivatives
Foreign exchange contracts	$	—	$	(304)	$	—	$	(304)
Total liabilities	$	—	$	(304)	$	—	$	(304)

Schedule of Available-for-sale Securities Reconciliation

Available-for-sale securities consisted of the following:

	March 31, 2022
	Amortized cost		Gross unrealized gains		Gross unrealized losses		Estimated fair value
Government and related securities	$	35,987	$	57	$	(5,065)	$	30,979
Corporate debt securities	67,599		46		(8,048)		59,597
Commingled fixed income securities	1,730		—		(112)		1,618
Mortgage-backed / asset-backed securities	168,524		18		(15,482)		153,060
Total	$	273,840	$	121	$	(28,707)	$	245,254

	December 31, 2021
	Amortized cost		Gross unrealized gains		Gross unrealized losses		Estimated fair value
Government and related securities	$	36,160	$	81	$	(1,012)	$	35,229
Corporate debt securities	67,906		259		(2,998)		65,167
Commingled fixed income securities	1,725		—		(33)		1,692
Mortgage-backed / asset-backed securities	176,559		144		(4,685)		172,018
Total	$	282,350	$	484	$	(8,728)	$	274,106

Schedule of Unrealized Holding Losses

Investment securities in a loss position were as follows:

	March 31, 2022				December 31, 2021
	Fair Value		Gross unrealized losses		Fair Value		Gross unrealized losses
Greater than 12 continuous months
Government and related securities	$	22,661	$	3,330	$	16,018	$	579
Corporate debt securities	50,887		7,486		51,385		2,658
Commingled fixed income securities	1,618		112		—		—
Mortgage-backed / asset-backed securities	141,267		14,813		135,441		4,057
Total	$	216,433	$	25,741	$	202,844	$	7,294
Less than 12 continuous months
Government and related securities	$	7,547	$	1,735	$	15,438	$	433
Corporate debt securities	5,366		561		8,859		339
Commingled fixed income securities	—		—		1,692		33
Mortgage-backed / asset-backed securities	10,522		670		30,754		629
Total	$	23,435	$	2,966	$	56,743	$	1,434

Available-for-sale Securities

Scheduled maturities of available-for-sale securities at March 31, 2022 were as follows:

	Amortized cost		Estimated fair value
Within 1 year	$	2,495	$	2,386
After 1 year through 5 years	16,186		15,163
After 5 years through 10 years	73,708		65,519
After 10 years	181,451		162,186
Total	$	273,840	$	245,254

Schedule of Derivative Instruments in Statement of Financial Position, Fair Value

The fair value of derivative instruments was as follows:

Designation of Derivatives	Balance Sheet Location	March 31, 2022		December 31, 2021
Derivatives designated as hedging instruments
Foreign exchange contracts	Other current assets and prepayments	$	24	$	21
	Accounts payable and accrued liabilities	(4)		(10)
Interest rate swaps	Other assets	10,313		3,103
Derivatives not designated as hedging instruments
Foreign exchange contracts	Other current assets and prepayments	715		2,453
	Accounts payable and accrued liabilities	(901)		(294)
	Total derivative assets	$	11,052	$	5,577
	Total derivative liabilities	(905)		(304)
	Total net derivative asset	$	10,147	$	5,273

Schedule of Cash Flow Hedging Instruments, Statements of Financial Performance and Financial Position, Location

Results of cash flow hedging relationships were as follows:

	Three Months Ended March 31,
	Derivative Gain (Loss) Recognized in AOCL (Effective Portion)				Location of Gain (Loss) (Effective Portion)	Gain (Loss) Reclassified from AOCL to Earnings (Effective Portion)
Derivative Instrument	2022		2021			2022		2021
Foreign exchange contracts	$	23	$	228	Revenue	$	—	$	126
					Cost of sales	14		(58)
Interest rate swap	7,210		6,280		Interest expense	137		—
	$	7,233	$	6,508		$	151	$	68

Schedule of Other Derivatives Not Designated as Hedging Instruments, Statements of Financial Performance and Financial Position, Location

All outstanding contracts at March 31, 2022 mature within 3 months.

The mark-to-market adjustments of non-designated derivative instruments were as follows:

		Three Months Ended March 31,
		Derivative Gain (Loss) Recognized in Earnings
Derivatives Instrument	Location of Derivative Gain (Loss)	2022		2021
Foreign exchange contracts	Selling, general and administrative expense	$	(3,414)	$	553

Fair Value, by Balance Sheet Grouping

The carrying value and estimated fair value of debt was as follows:

	March 31, 2022		December 31, 2021
Carrying value	$	2,224,579	$	2,323,838
Fair value	$	2,120,628	$	2,355,894

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Restructuring Charges (Tables)

3 Months Ended

Mar. 31, 2022

Restructuring and Related Activities [Abstract]

Schedule of Restructuring Reserve by Type of Cost

Activity in our restructuring reserves was as follows:

	Severance and other exit costs
Balance at January 1, 2022	$	5,747
Amounts charged to expense	4,184
Cash payments	(3,285)
Noncash activity	(172)
Balance at March 31, 2022	$	6,474
Balance at January 1, 2021	$	10,063
Amounts charged to expense	2,889
Cash payments	(3,955)
Noncash activity	(227)
Balance at March 31, 2021	$	8,770

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Debt (Tables)

3 Months Ended

Mar. 31, 2022

Debt Disclosure [Abstract]

Schedule of Debt

Total debt consisted of the following:

	Interest rate	March 31, 2022		December 31, 2021
Notes due April 2023	6.20%	—		90,259
Notes due March 2024	4.625%	238,449		242,603
Term loan due March 2026	LIBOR + 1.75%	365,750		370,500
Notes due March 2027	6.875%	400,000		400,000
Term loan due March 2028	LIBOR + 4.0%	445,500		446,625
Notes due March 2029	7.25%	350,000		350,000
Notes due January 2037	5.25%	35,841		35,841
Notes due March 2043	6.70%	425,000		425,000
Other debt		3,378		3,685
Principal amount		2,263,918		2,364,513
Less: unamortized costs, net		39,339		40,675
Total debt		2,224,579		2,323,838
Less: current portion long-term debt		24,746		24,739
Long-term debt		$	2,199,833	$	2,299,099

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Pensions and Other Benefit Programs (Tables)

3 Months Ended

Mar. 31, 2022

Retirement Benefits [Abstract]

Schedule of Defined Benefit Plans Disclosures

The components of net periodic benefit cost were as follows:

	Defined Benefit Pension Plans								Nonpension Postretirement Benefit Plans
	United States				Foreign
	Three Months Ended				Three Months Ended				Three Months Ended
	March 31,				March 31,				March 31,
	2022		2021		2022		2021		2022		2021
Service cost	$	24	$	26	$	355	$	395	$	179	$	224
Interest cost	11,141		10,745		3,634		2,961		940		961
Expected return on plan assets	(17,863)		(19,478)		(7,205)		(7,984)		—		—
Amortization of prior service (credit) cost	(11)		(15)		68		67		—		32
Amortization of net actuarial loss	8,232		9,638		1,821		2,345		87		1,078
Net periodic benefit cost (income)	$	1,523	$	916	$	(1,327)	$	(2,216)	$	1,206	$	2,295
Contributions to benefit plans	$	1,138	$	1,015	$	8,221	$	8,696	$	4,158	$	3,519

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Stockholders’ Equity (Tables)

3 Months Ended

Mar. 31, 2022

Stockholders' Equity Note [Abstract]

Schedule of Stockholders Equity

Changes in stockholders’ equity were as follows:

	Common stock		Additional paid-in capital		Retained earnings		Accumulated other comprehensive loss		Treasury stock		Total equity
Balance at January 1, 2022	$	323,338	$	2,485	$	5,169,270	$	(780,312)	$	(4,602,149)	$	112,632
Net income	—		—		20,821		—		—		20,821
Other comprehensive loss	—		—		—		(20,018)		—		(20,018)
Dividends paid ($0.05 per common share)	—		—		(8,688)		—		—		(8,688)
Issuance of common stock	—		(6,980)		(39,767)		—		43,833		(2,914)
Stock-based compensation expense	—		4,495		—		—		—		4,495
Repurchase of common stock	—		—		—		—		(13,446)		(13,446)
Balance at March 31, 2022	$	323,338	$	—	$	5,141,636	$	(800,330)	$	(4,571,762)	$	92,882

	Common stock		Additional paid-in capital		Retained earnings		Accumulated other comprehensive loss		Treasury stock		Total equity
Balance at January 1, 2021	$	323,338	$	68,502	$	5,205,421	$	(839,131)	$	(4,687,509)	$	70,621
Net loss	—		—		(31,541)		—		—		(31,541)
Other comprehensive loss	—		—		—		(8,407)		—		(8,407)
Dividends paid ($0.05 per common share)	—		—		(8,625)		—		—		(8,625)
Issuance of common stock	—		(58,454)		—		—		54,574		(3,880)
Stock-based compensation expense	—		5,221		—		—		—		5,221
Balance at March 31, 2021	$	323,338	$	15,269	$	5,165,255	$	(847,538)	$	(4,632,935)	$	23,389

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Accumulated Other Comprehensive Loss (Tables)

3 Months Ended

Mar. 31, 2022

Equity [Abstract]

Reclassification out of Accumulated Other Comprehensive Income

Reclassifications out of AOCL were as follows:

	Gain (Loss) Reclassified from AOCL
	Three Months Ended March 31,
	2022		2021
Cash flow hedges
Revenue	$	—	$	126
Cost of sales	14		(58)
Interest expense, net	137		—
Total before tax	151		68
Income tax provision	37		17
Net of tax	$	114	$	51
Available-for-sale securities
Financing revenue	$	(2)	$	(1)
Selling, general and administrative expense	(13)		42
Total before tax	(15)		41
Income tax provision	(3)		10
Net of tax	$	(12)	$	31
Pension and postretirement benefit plans
Prior service costs	$	(57)	$	(84)
Actuarial losses	(10,140)		(13,061)
Total before tax	(10,197)		(13,145)
Income tax benefit	(2,461)		(3,208)
Net of tax	$	(7,736)	$	(9,937)

Schedule of Accumulated Other Comprehensive Income (Loss)

Changes in AOCL, net of tax were as follows:

	Cash flow hedges		Available for sale securities		Pension and postretirement benefit plans		Foreign currency adjustments		Total
Balance at January 1, 2022	$	3,803	$	(6,249)	$	(756,639)	$	(21,227)	$	(780,312)
Other comprehensive income (loss) before reclassifications	5,447		(15,534)		—		(17,565)		(27,652)
Reclassifications into earnings	(114)		12		7,736		—		7,634
Net other comprehensive income (loss)	5,333		(15,522)		7,736		(17,565)		(20,018)
Balance at March 31, 2022	$	9,136	$	(21,771)	$	(748,903)	$	(38,792)	$	(800,330)

	Cash flow hedges		Available for sale securities		Pension and postretirement benefit plans		Foreign currency adjustments		Total
Balance at January 1, 2021	$	(1,411)	$	402	$	(851,063)	$	12,941	$	(839,131)
Other comprehensive income (loss) before reclassifications	4,881		(8,885)		—		(14,258)		(18,262)
Reclassifications into earnings	(51)		(31)		9,937		—		9,855
Net other comprehensive income (loss)	4,830		(8,916)		9,937		(14,258)		(8,407)
Balance at March 31, 2021	$	3,419	$	(8,514)	$	(841,126)	$	(1,317)	$	(847,538)

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Supplemental Financial Statement Information (Tables)

3 Months Ended

Mar. 31, 2022

Other Income and Expenses [Abstract]

Accounts Receivable, Allowance for Credit Loss

Activity in the allowance for credit losses on accounts receivables and other assets for the three months ended March 31, 2022 and 2021 is presented below. See Note 7 for additional information regarding finance receivables.

	Three Months Ended March 31,
	2022		2021
Balance at beginning of year	$	29,179	$	35,344
Amounts charged to expense	921		3,011
Write-offs, recoveries and other	(19,519)		(1,314)
Balance at end of period	$	10,581	$	37,041
Accounts and other receivables	$	10,061	$	20,480
Other assets	520		16,561
Total	$	10,581	$	37,041

Schedule of Other (Income) Expense

Other (income) expense consisted of the following:

	Three Months Ended March 31,
	2022		2021
Loss on debt redemption/refinancing	$	4,993	$	51,394
Gain on sale of business	(2,522)		—
Gain on sale of assets	(14,372)		—
Other (income) expense	$	(11,901)	$	51,394

Schedule of Cash Flow Supplemental Information

Supplemental cash flow information is as follows:

	Three Months Ended March 31,
	2022		2021
Cash interest paid	$	49,430	$	39,658
Cash income tax payments, net of refunds	$	8,079	$	2,641
Noncash activity
Capital assets obtained under capital lease obligations	$	8,721	$	9,477

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Description of Business and Basis of Presentation - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Percent of fortune 500 companies serviced	90.00%
Net income (loss)	$ 20,821	$ (31,541)
Revision of Prior Period, Error Correction, Adjustment
Error Corrections and Prior Period Adjustments Restatement [Line Items]
Net income (loss)	$ 3,000

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Revenue (Disaggregates of Revenue) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Disaggregation of Revenue [Line Items]
Revenue from leasing transactions and financing	$ 926,942	$ 915,197
Total consolidated revenue	926,942	915,197
ASC 606
Disaggregation of Revenue [Line Items]
Revenue from products and services	770,096	750,493
Products/services transferred at a point in time | ASC 606
Disaggregation of Revenue [Line Items]
Revenue from products and services	78,373	77,538
Products/services transferred over time | ASC 606
Disaggregation of Revenue [Line Items]
Revenue from products and services	691,723	672,955
Sales And Services
Disaggregation of Revenue [Line Items]
Revenue from products and services	770,096	750,493
Revenue from leasing transactions and financing	156,846	164,704
Total consolidated revenue	926,942	915,197
Business services
Disaggregation of Revenue [Line Items]
Revenue from products and services	597,384	570,454
Revenue from leasing transactions and financing	0	0
Total consolidated revenue	597,384	570,454
Support services
Disaggregation of Revenue [Line Items]
Revenue from products and services	110,352	118,697
Revenue from leasing transactions and financing	0	0
Total consolidated revenue	110,352	118,697
Financing
Disaggregation of Revenue [Line Items]
Revenue from products and services	0	0
Revenue from leasing transactions and financing	72,029	77,812
Total consolidated revenue	72,029	77,812
Equipment sales
Disaggregation of Revenue [Line Items]
Revenue from products and services	21,299	19,118
Revenue from leasing transactions and financing	67,997	67,685
Total consolidated revenue	89,296	86,803
Supplies
Disaggregation of Revenue [Line Items]
Revenue from products and services	41,061	42,224
Revenue from leasing transactions and financing	0	0
Total consolidated revenue	41,061	42,224
Rentals
Disaggregation of Revenue [Line Items]
Revenue from products and services	0	0
Revenue from leasing transactions and financing	16,820	19,207
Total consolidated revenue	16,820	19,207
Revenue from leasing transactions and financing
Disaggregation of Revenue [Line Items]
Revenue from leasing transactions and financing	156,846	164,704
Global Ecommerce
Disaggregation of Revenue [Line Items]
Revenue from leasing transactions and financing	418,527	413,086
Global Ecommerce | ASC 606
Disaggregation of Revenue [Line Items]
Revenue from products and services	418,527	413,086
Global Ecommerce | Products/services transferred at a point in time | ASC 606
Disaggregation of Revenue [Line Items]
Revenue from products and services	0	0
Global Ecommerce | Products/services transferred over time | ASC 606
Disaggregation of Revenue [Line Items]
Revenue from products and services	418,527	413,086
Global Ecommerce | Sales And Services
Disaggregation of Revenue [Line Items]
Revenue from products and services	418,527	413,086
Global Ecommerce | Business services
Disaggregation of Revenue [Line Items]
Revenue from products and services	418,527	413,086
Global Ecommerce | Support services
Disaggregation of Revenue [Line Items]
Revenue from products and services	0	0
Global Ecommerce | Financing
Disaggregation of Revenue [Line Items]
Revenue from products and services	0	0
Global Ecommerce | Equipment sales
Disaggregation of Revenue [Line Items]
Revenue from products and services	0	0
Global Ecommerce | Supplies
Disaggregation of Revenue [Line Items]
Revenue from products and services	0	0
Global Ecommerce | Rentals
Disaggregation of Revenue [Line Items]
Revenue from products and services	0	0
Global Ecommerce | Revenue from leasing transactions and financing
Disaggregation of Revenue [Line Items]
Revenue from leasing transactions and financing	0	0
Presort Services
Disaggregation of Revenue [Line Items]
Revenue from leasing transactions and financing	160,544	143,126
Presort Services | ASC 606
Disaggregation of Revenue [Line Items]
Revenue from products and services	160,544	143,126
Presort Services | Products/services transferred at a point in time | ASC 606
Disaggregation of Revenue [Line Items]
Revenue from products and services	0	0
Presort Services | Products/services transferred over time | ASC 606
Disaggregation of Revenue [Line Items]
Revenue from products and services	160,544	143,126
Presort Services | Sales And Services
Disaggregation of Revenue [Line Items]
Revenue from products and services	160,544	143,126
Presort Services | Business services
Disaggregation of Revenue [Line Items]
Revenue from products and services	160,544	143,126
Presort Services | Support services
Disaggregation of Revenue [Line Items]
Revenue from products and services	0	0
Presort Services | Financing
Disaggregation of Revenue [Line Items]
Revenue from products and services	0	0
Presort Services | Equipment sales
Disaggregation of Revenue [Line Items]
Revenue from products and services	0	0
Presort Services | Supplies
Disaggregation of Revenue [Line Items]
Revenue from products and services	0	0
Presort Services | Rentals
Disaggregation of Revenue [Line Items]
Revenue from products and services	0	0
Presort Services | Revenue from leasing transactions and financing
Disaggregation of Revenue [Line Items]
Revenue from leasing transactions and financing	0	0
SendTech Solutions
Disaggregation of Revenue [Line Items]
Revenue from leasing transactions and financing	347,871	358,985
SendTech Solutions | ASC 606
Disaggregation of Revenue [Line Items]
Revenue from products and services	191,025	194,281
SendTech Solutions | Products/services transferred at a point in time | ASC 606
Disaggregation of Revenue [Line Items]
Revenue from products and services	78,373	77,538
SendTech Solutions | Products/services transferred over time | ASC 606
Disaggregation of Revenue [Line Items]
Revenue from products and services	112,652	116,743
SendTech Solutions | Sales And Services
Disaggregation of Revenue [Line Items]
Revenue from products and services	191,025	194,281
SendTech Solutions | Business services
Disaggregation of Revenue [Line Items]
Revenue from products and services	18,313	14,242
SendTech Solutions | Support services
Disaggregation of Revenue [Line Items]
Revenue from products and services	110,352	118,697
SendTech Solutions | Financing
Disaggregation of Revenue [Line Items]
Revenue from products and services	0	0
SendTech Solutions | Equipment sales
Disaggregation of Revenue [Line Items]
Revenue from products and services	21,299	19,118
SendTech Solutions | Supplies
Disaggregation of Revenue [Line Items]
Revenue from products and services	41,061	42,224
SendTech Solutions | Rentals
Disaggregation of Revenue [Line Items]
Revenue from products and services	0	0
SendTech Solutions | Revenue from leasing transactions and financing
Disaggregation of Revenue [Line Items]
Revenue from leasing transactions and financing	$ 156,846	$ 164,704

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Revenue (Narrative) (Details) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2022	Dec. 31, 2021
Disaggregation of Revenue [Line Items]
Advanced billings, revenue recognized	$ 55
Lease transactions	$ 8	$ 6
Expected timing of satisfaction period	12 months
Business services | Minimum
Disaggregation of Revenue [Line Items]
Period of recognition	1 year
Business services | Maximum
Disaggregation of Revenue [Line Items]
Period of recognition	5 years
Support services | Minimum
Disaggregation of Revenue [Line Items]
Period of recognition	1 year
Support services | Maximum
Disaggregation of Revenue [Line Items]
Period of recognition	5 years

XML

Revenue (Contract Assets and Advance Billings) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Dec. 31, 2021
Revenue from Contract with Customer [Abstract]
Advance billings, current	$ 93,905	$ 92,926
Advance billings, noncurrent	772	$ 1,109
Increase/ (decrease)
Advance billings, current	979
Advance billings, noncurrent	$ (337)

XML

Revenue (Future Performance Obligations) (Details) $ in Thousands	Mar. 31, 2022 USD ($)
Revenue from Contract with Customer [Abstract]
Future performance obligations	$ 688,263
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2022-04-01
Revenue from Contract with Customer [Abstract]
Future performance obligations	$ 205,644
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Expected timing of satisfaction period	9 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2023-01-01
Revenue from Contract with Customer [Abstract]
Future performance obligations	$ 218,121
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Expected timing of satisfaction period	1 year
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-01-01
Revenue from Contract with Customer [Abstract]
Future performance obligations	$ 264,498
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Expected timing of satisfaction period	3 years

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Segment Information (Details) - USD ($) $ in Thousands	3 Months Ended		12 Months Ended
	Mar. 31, 2022	Mar. 31, 2021	Dec. 31, 2019	Dec. 31, 2021
Segment reporting information profit (loss)
Revenue	$ 926,942	$ 915,197
Reconciliation of Segment EBIT to net income (loss):
Interest expense, net	(22,124)	(25,158)
Loss on debt redemption/refinancing	(4,993)	(51,394)
Gain on sale of business	2,522	0	$ 3,000
Gain on sale of assets	14,372	0
(Provision) benefit for income taxes	(4,203)	13,992
Income (loss) from continuing operations	20,821	(27,655)
Loss from discontinued operations, net of tax	0	(3,886)
Net income (loss)	20,821	(31,541)
Assets	4,787,064			$ 4,958,871
Operating Segments
Segment reporting information profit (loss)
EBIT	110,511	107,145
Segment Reconciling Items
Reconciliation of Segment EBIT to net income (loss):
Unallocated corporate expenses	(57,834)	(57,465)
Restructuring charges	(4,184)	(2,889)
Interest expense, net	(33,726)	(37,044)
Loss on debt redemption/refinancing	(4,993)	(51,394)
Gain on sale of business	2,522	0
Gain on sale of assets	14,372	0
Transaction costs	(1,644)	0
(Provision) benefit for income taxes	(4,203)	13,992
Global Ecommerce
Reconciliation of Segment EBIT to net income (loss):
Assets	3,000
Digital Commerce Solutions | Global Ecommerce
Segment reporting information profit (loss)
Revenue from contracts with customers	418,527	413,086
EBIT	(13,696)	(26,376)
Digital Commerce Solutions | Presort Services
Segment reporting information profit (loss)
Revenue from contracts with customers	160,544	143,126
EBIT	19,632	19,051
SendTech Solutions
Segment reporting information profit (loss)
Revenue from contracts with customers	347,871	358,985
SendTech Solutions | Operating Segments
Segment reporting information profit (loss)
EBIT	$ 104,575	$ 114,470

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Earnings per Share (EPS) (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands		3 Months Ended
		Mar. 31, 2022	Mar. 31, 2021
Numerator:
Income (loss) from continuing operations		$ 20,821	$ (27,655)
Loss from discontinued operations, net of tax		0	(3,886)
Net income (loss)		$ 20,821	$ (31,541)
Denominator:
Weighted-average shares used in basic EPS (in shares)		174,115	172,856
Dilutive effect of common stock equivalents (in shares)		3,919	0
Weighted-average shares used in diluted EPS (in shares)		178,034	172,856
Basic earnings (loss) per share:
Continuing operations (in dollars per share)	[1]	$ 0.12	$ (0.16)
Discontinued operations (in dollars per share)	[1]	0	(0.02)
Net (loss) income (in dollars per share)	[1]	0.12	(0.18)
Diluted earnings (loss) per share:
Continuing operations (in dollars per share)	[1]	0.12	(0.16)
Discontinued operations (in dollars per share)	[1]	0	(0.02)
Net (loss) income (in dollars per share)	[1]	$ 0.12	$ (0.18)
Common stock equivalents excluded from calculation of diluted earnings per share because their impact would be anti-dilutive (in shares)		9,590	6,440
Dilutive effect of common stock equivalents			5,804

[1] The sum of the earnings per share amounts may not equal the totals due to rounding.

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Inventories (Details) - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021
Inventory Disclosure [Abstract]
Raw materials	$ 25,510	$ 22,352
Supplies and service parts	31,869	26,076
Finished products	30,282	30,160
Total inventory, net	$ 87,661	$ 78,588

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Finance Assets and Lessor Operating Leases (Finance Receivables) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Dec. 31, 2021	Mar. 31, 2021	Dec. 31, 2020
Accounts, Notes, Loans and Financing Receivable [Line Items]
Allowance for credit losses	$ (25,231)	$ (26,218)	$ (35,474)	$ (35,869)
Net investment in receivables	1,152,875	1,148,107
North America
Accounts, Notes, Loans and Financing Receivable [Line Items]
Net investment in receivables	1,006,000	989,460
International
Accounts, Notes, Loans and Financing Receivable [Line Items]
Net investment in receivables	146,875	158,647
Sales-type lease receivables
Accounts, Notes, Loans and Financing Receivable [Line Items]
Gross finance receivables	1,132,097	1,146,271
Unguaranteed residual values	48,328	48,613
Unearned income	(298,008)	(303,024)
Allowance for credit losses	(21,750)	(22,792)
Net investment in receivables	860,667	869,068
Sales-type lease receivables | North America
Accounts, Notes, Loans and Financing Receivable [Line Items]
Gross finance receivables	959,257	958,440
Unguaranteed residual values	38,157	37,896
Unearned income	(243,818)	(246,381)
Allowance for credit losses	(18,960)	(19,546)	(22,998)	(22,917)
Net investment in receivables	734,636	730,409
Sales-type lease receivables | International
Accounts, Notes, Loans and Financing Receivable [Line Items]
Gross finance receivables	172,840	187,831
Unguaranteed residual values	10,171	10,717
Unearned income	(54,190)	(56,643)
Allowance for credit losses	(2,790)	(3,246)	(5,606)	(6,006)
Net investment in receivables	126,031	138,659
Loan receivables
Accounts, Notes, Loans and Financing Receivable [Line Items]
Gross finance receivables	295,689	282,465
Allowance for credit losses	(3,481)	(3,426)
Net investment in receivables	292,208	279,039
Loan receivables | North America
Accounts, Notes, Loans and Financing Receivable [Line Items]
Gross finance receivables	274,661	262,310
Allowance for credit losses	(3,297)	(3,259)	(6,407)	(6,484)
Net investment in receivables	271,364	259,051
Loan receivables | International
Accounts, Notes, Loans and Financing Receivable [Line Items]
Gross finance receivables	21,028	20,155
Allowance for credit losses	(184)	(167)	$ (463)	$ (462)
Net investment in receivables	$ 20,844	$ 19,988
Minimum
Accounts, Notes, Loans and Financing Receivable [Line Items]
Lease period	3 years
Maximum
Accounts, Notes, Loans and Financing Receivable [Line Items]
Lease period	5 years

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Finance Assets and Lessor Operating Leases (Sales-type Lease and Loan Receivables) (Details) $ in Thousands	Mar. 31, 2022 USD ($)
Sales-type Lease Receivables
Remainder 2022	$ 338,946
2023	358,304
2024	237,296
2025	134,758
2026	56,484
Thereafter	6,309
Total	1,132,097
Loan Receivables
Remainder 2022	253,556
2023	18,278
2024	12,964
2025	8,246
2026	2,417
Thereafter	228
Total	295,689
North America
Sales-type Lease Receivables
Remainder 2022	289,762
2023	302,598
2024	201,413
2025	113,862
2026	47,423
Thereafter	4,199
Total	959,257
Loan Receivables
Remainder 2022	232,528
2023	18,278
2024	12,964
2025	8,246
2026	2,417
Thereafter	228
Total	274,661
International
Sales-type Lease Receivables
Remainder 2022	49,184
2023	55,706
2024	35,883
2025	20,896
2026	9,061
Thereafter	2,110
Total	172,840
Loan Receivables
Remainder 2022	21,028
2023	0
2024	0
2025	0
2026	0
Thereafter	0
Total	$ 21,028

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Finance Assets and Lessor Operating Leases (Aging of Receivables) (Details) - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021
Financing Receivable, Past Due [Line Items]
Total	$ 1,427,786	$ 1,428,736
Still accruing interest	3,110	5,646
Not accruing interest	10,497	9,363
Total	13,607	15,009
1 - 90 days
Financing Receivable, Past Due [Line Items]
Total	1,414,179	1,413,727
Greater than 90 days
Financing Receivable, Past Due [Line Items]
Total	13,607	15,009
Sales-type lease receivables | North America
Financing Receivable, Past Due [Line Items]
Total	959,257	958,440
Still accruing interest	2,444	4,964
Not accruing interest	5,322	3,338
Total	7,766	8,302
Sales-type lease receivables | North America | 1 - 90 days
Financing Receivable, Past Due [Line Items]
Total	951,491	950,138
Sales-type lease receivables | North America | Greater than 90 days
Financing Receivable, Past Due [Line Items]
Total	7,766	8,302
Sales-type lease receivables | International
Financing Receivable, Past Due [Line Items]
Total	172,840	187,831
Still accruing interest	666	682
Not accruing interest	1,523	2,092
Total	2,189	2,774
Sales-type lease receivables | International | 1 - 90 days
Financing Receivable, Past Due [Line Items]
Total	170,651	185,057
Sales-type lease receivables | International | Greater than 90 days
Financing Receivable, Past Due [Line Items]
Total	2,189	2,774
Loan receivables
Financing Receivable, Past Due [Line Items]
Total	295,689	282,465
Loan receivables | North America
Financing Receivable, Past Due [Line Items]
Total	274,661	262,310
Still accruing interest	0	0
Not accruing interest	3,568	3,796
Total	3,568	3,796
Loan receivables | North America | 1 - 90 days
Financing Receivable, Past Due [Line Items]
Total	271,093	258,514
Loan receivables | North America | Greater than 90 days
Financing Receivable, Past Due [Line Items]
Total	3,568	3,796
Loan receivables | International
Financing Receivable, Past Due [Line Items]
Total	21,028	20,155
Still accruing interest	0	0
Not accruing interest	84	137
Total	84	137
Loan receivables | International | 1 - 90 days
Financing Receivable, Past Due [Line Items]
Total	20,944	20,018
Loan receivables | International | Greater than 90 days
Financing Receivable, Past Due [Line Items]
Total	$ 84	$ 137

XML

Finance Assets and Lessor Operating Leases (Allowance for Credit Losses) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Financing Receivable, Allowance for Credit Loss [Line Items]
Revenue recognition resume period (less than)	60 days
Allowance for Credit Losses
Beginning Balance	$ 26,218	$ 35,869
Amounts charged to expense	1,103	982
Write-offs	(3,458)	(3,231)
Recoveries	1,505	1,955
Other	(137)	(101)
Ending Balance	$ 25,231	35,474
Sales-type lease receivables
Financing Receivable, Allowance for Credit Loss [Line Items]
Revenue recognition discontinuation period (more than)	120 days
Allowance for Credit Losses
Beginning Balance	$ 22,792
Ending Balance	21,750
Sales-type lease receivables | North America
Allowance for Credit Losses
Beginning Balance	19,546	22,917
Amounts charged to expense	297	154
Write-offs	(1,640)	(1,024)
Recoveries	744	935
Other	13	16
Ending Balance	18,960	22,998
Sales-type lease receivables | International
Allowance for Credit Losses
Beginning Balance	3,246	6,006
Amounts charged to expense	47	61
Write-offs	(360)	(371)
Recoveries	0	29
Other	(143)	(119)
Ending Balance	$ 2,790	5,606
Loan receivables
Financing Receivable, Allowance for Credit Loss [Line Items]
Revenue recognition discontinuation period (more than)	90 days
Allowance for Credit Losses
Beginning Balance	$ 3,426
Ending Balance	3,481
Loan receivables | North America
Allowance for Credit Losses
Beginning Balance	3,259	6,484
Amounts charged to expense	616	763
Write-offs	(1,341)	(1,833)
Recoveries	761	991
Other	2	2
Ending Balance	3,297	6,407
Loan receivables | International
Allowance for Credit Losses
Beginning Balance	167	462
Amounts charged to expense	143	4
Write-offs	(117)	(3)
Recoveries	0	0
Other	(9)	0
Ending Balance	$ 184	$ 463

XML

Finance Assets and Lessor Operating Leases (Credit Quality) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Dec. 31, 2021
Financing Receivable, Credit Quality Indicator [Line Items]
Portfolio small dollar applications below thousand	$ 50
Total	$ 1,427,786	$ 1,428,736
Low
Financing Receivable, Credit Quality Indicator [Line Items]
Approximate percentage of portfolio	5.00%
Total	$ 975,956	968,473
Medium
Financing Receivable, Credit Quality Indicator [Line Items]
Total	$ 199,366	193,599
Medium | Minimum
Financing Receivable, Credit Quality Indicator [Line Items]
Approximate percentage of portfolio	5.00%
Medium | Maximum
Financing Receivable, Credit Quality Indicator [Line Items]
Approximate percentage of portfolio	10.00%
High
Financing Receivable, Credit Quality Indicator [Line Items]
Approximate percentage of portfolio	10.00%
Total	$ 22,373	23,803
Not Scored
Financing Receivable, Credit Quality Indicator [Line Items]
Total	$ 230,091	242,861
Not Scored | Financing Receivable | Geographic Concentration Risk
Financing Receivable, Credit Quality Indicator [Line Items]
Concentration risk, percentage	15.00%
North America | Financing Receivable | Geographic Concentration Risk
Financing Receivable, Credit Quality Indicator [Line Items]
Concentration risk, percentage	85.00%
Sales-type lease receivables
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	$ 117,875	368,712
Year two	377,216	289,490
Year three	257,149	245,534
Year four	213,472	150,262
Year five	117,025	60,689
Prior	49,360	31,584
Sales-type lease receivables | Low
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	76,624	274,191
Year two	253,998	195,421
Year three	180,703	162,479
Year four	146,716	95,661
Year five	79,663	33,698
Prior	35,833	14,862
Sales-type lease receivables | Medium
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	13,619	43,403
Year two	44,487	34,955
Year three	32,696	31,038
Year four	27,581	17,895
Year five	14,456	6,981
Prior	8,744	3,619
Sales-type lease receivables | High
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	1,558	5,474
Year two	5,037	5,017
Year three	4,876	4,044
Year four	3,688	2,708
Year five	2,033	849
Prior	1,028	889
Sales-type lease receivables | Not Scored
Financing Receivable, Credit Quality Indicator [Line Items]
Year one	26,074	45,644
Year two	73,694	54,097
Year three	38,874	47,973
Year four	35,487	33,998
Year five	20,873	19,161
Prior	3,755	12,214
Sales-type lease receivables | International
Financing Receivable, Credit Quality Indicator [Line Items]
Total	172,840	187,831
Sales-type lease receivables | North America
Financing Receivable, Credit Quality Indicator [Line Items]
Total	959,257	958,440
Loan receivables
Financing Receivable, Credit Quality Indicator [Line Items]
Total	295,689	282,465
Loan receivables | Low
Financing Receivable, Credit Quality Indicator [Line Items]
Total	202,419	192,161
Loan receivables | Medium
Financing Receivable, Credit Quality Indicator [Line Items]
Total	57,783	55,708
Loan receivables | High
Financing Receivable, Credit Quality Indicator [Line Items]
Total	4,153	4,822
Loan receivables | Not Scored
Financing Receivable, Credit Quality Indicator [Line Items]
Total	31,334	29,774
Loan receivables | International
Financing Receivable, Credit Quality Indicator [Line Items]
Total	21,028	20,155
Loan receivables | North America
Financing Receivable, Credit Quality Indicator [Line Items]
Total	$ 274,661	$ 262,310

XML

Finance Assets and Lessor Operating Leases (Lease Income) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Receivables [Abstract]
Profit recognized at commencement	$ 35,040	$ 32,265
Interest income	42,283	48,496
Total lease income from sales-type leases	$ 77,323	$ 80,761

XML

Finance Assets and Lessor Operating Leases (Operating Leases) (Details) $ in Thousands	Mar. 31, 2022 USD ($)
Lessor, Lease, Description [Line Items]
Remainder 2022	$ 19,002
2023	15,556
2024	16,303
2025	5,325
2026	1,409
Thereafter	170
Total	$ 57,765
Mailing Equipment | Minimum
Lessor, Lease, Description [Line Items]
Term	1 year
Mailing Equipment | Maximum
Lessor, Lease, Description [Line Items]
Term	5 years

XML

Intangible Assets and Goodwill (Intangible Assets) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021	Dec. 31, 2021
Finite lived intangible assets
Gross Carrying Amount	$ 290,143		$ 290,168
Accumulated Amortization	(165,404)		(157,726)
Net Carrying Amount	124,739		132,442
Amortization expense	8,000	$ 8,000
Customer relationships
Finite lived intangible assets
Gross Carrying Amount	268,176		268,187
Accumulated Amortization	(148,098)		(141,492)
Net Carrying Amount	120,078		126,695
Software & technology
Finite lived intangible assets
Gross Carrying Amount	21,967		21,981
Accumulated Amortization	(17,306)		(16,234)
Net Carrying Amount	$ 4,661		$ 5,747

XML

Intangible Assets and Goodwill (Future Amortization Expense) (Details) - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021
Finite lived intangible assets future amortization expense
Remainder 2022	$ 22,119
2023	26,959
2024	26,959
2025	20,300
2026	14,146
Thereafter	14,256
Net Carrying Amount	$ 124,739	$ 132,442

XML

Intangible Assets and Goodwill (Goodwill) (Details) - USD ($) $ in Thousands	3 Months Ended	12 Months Ended
	Mar. 31, 2022	Dec. 31, 2021
Goodwill
Beginning balance	$ 1,135,103
Currency impact	(6,076)
Ending balance	1,129,027	$ 1,135,103
Digital Commerce Solutions | Global Ecommerce
Goodwill
Beginning balance	395,062
Currency impact	0
Ending balance	395,062	395,062
Goodwill impairment	198,000	198,000
Digital Commerce Solutions | Presort Services
Goodwill
Beginning balance	220,992
Currency impact	0
Ending balance	220,992	220,992
SendTech Solutions
Goodwill
Beginning balance	519,049
Currency impact	(6,076)
Ending balance	$ 512,973	$ 519,049

XML

Fair Value Measurements and Derivative Instruments (Assets and Liabilities) (Details) - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities	$ 245,254	$ 274,106
Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds	253,540	426,748
Equity securities	23,009	29,356
Mortgage-backed / asset-backed securities	153,060	172,018
Total assets	547,893	752,602
Liabilities	(905)	(304)
Level 1 | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds	81,015	88,705
Equity securities	0	0
Mortgage-backed / asset-backed securities	0	0
Total assets	91,879	100,187
Liabilities	0	0
Level 2 | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds	172,525	338,043
Equity securities	23,009	29,356
Mortgage-backed / asset-backed securities	153,060	172,018
Total assets	456,014	652,415
Liabilities	(905)	(304)
Level 3 | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Money market funds	0	0
Equity securities	0	0
Mortgage-backed / asset-backed securities	0	0
Total assets	0	0
Liabilities	0	0
Interest rate swaps | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative asset	10,313	3,103
Interest rate swaps | Level 1 | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative asset	0	0
Interest rate swaps | Level 2 | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative asset	10,313	3,103
Interest rate swaps | Level 3 | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative asset	0	0
Foreign exchange contracts | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative asset	739	2,474
Derivative liabilities	(905)	(304)
Foreign exchange contracts | Level 1 | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative asset	0	0
Derivative liabilities	0	0
Foreign exchange contracts | Level 2 | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative asset	739	2,474
Derivative liabilities	(905)	(304)
Foreign exchange contracts | Level 3 | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative asset	0	0
Derivative liabilities	0	0
Commingled fixed income securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities	1,618	1,692
Commingled fixed income securities | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities	16,656	18,507
Commingled fixed income securities | Level 1 | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities	1,618	1,692
Commingled fixed income securities | Level 2 | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities	15,038	16,815
Commingled fixed income securities | Level 3 | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities	0	0
Government and related securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities	30,979	35,229
Government and related securities | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities	30,979	35,229
Government and related securities | Level 1 | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities	9,246	9,790
Government and related securities | Level 2 | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities	21,733	25,439
Government and related securities | Level 3 | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities	0	0
Corporate debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities	59,597	65,167
Corporate debt securities | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities	59,597	65,167
Corporate debt securities | Level 1 | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities	0	0
Corporate debt securities | Level 2 | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities	59,597	65,167
Corporate debt securities | Level 3 | Recurring basis
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt securities	$ 0	$ 0

XML

Fair Value Measurements and Derivative Instruments (Available-for-sale Securities) (Details) - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Amortized cost	$ 273,840	$ 282,350
Gross unrealized gains	121	484
Gross unrealized losses	(28,707)	(8,728)
Estimated fair value	245,254	274,106
Government and related securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Amortized cost	35,987	36,160
Gross unrealized gains	57	81
Gross unrealized losses	(5,065)	(1,012)
Estimated fair value	30,979	35,229
Corporate debt securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Amortized cost	67,599	67,906
Gross unrealized gains	46	259
Gross unrealized losses	(8,048)	(2,998)
Estimated fair value	59,597	65,167
Commingled fixed income securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Amortized cost	1,730	1,725
Gross unrealized gains	0	0
Gross unrealized losses	(112)	(33)
Estimated fair value	1,618	1,692
Mortgage-backed / asset-backed securities
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Amortized cost	168,524	176,559
Gross unrealized gains	18	144
Gross unrealized losses	(15,482)	(4,685)
Estimated fair value	$ 153,060	$ 172,018

XML

Fair Value Measurements and Derivative Instruments (Unrealized Holding Losses) (Details) - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Greater than 12 continuous months, Fair Value	$ 216,433	$ 202,844
Greater than 12 continuous months, Gross unrealized losses	25,741	7,294
Less than 12 continuous months, Fair Value	23,435	56,743
Less than 12 continuous months, Gross unrealized losses	2,966	1,434
Government and related securities
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Greater than 12 continuous months, Fair Value	22,661	16,018
Greater than 12 continuous months, Gross unrealized losses	3,330	579
Less than 12 continuous months, Fair Value	7,547	15,438
Less than 12 continuous months, Gross unrealized losses	1,735	433
Corporate debt securities
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Greater than 12 continuous months, Fair Value	50,887	51,385
Greater than 12 continuous months, Gross unrealized losses	7,486	2,658
Less than 12 continuous months, Fair Value	5,366	8,859
Less than 12 continuous months, Gross unrealized losses	561	339
Commingled fixed income securities
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Greater than 12 continuous months, Fair Value	1,618	0
Greater than 12 continuous months, Gross unrealized losses	112	0
Less than 12 continuous months, Fair Value	0	1,692
Less than 12 continuous months, Gross unrealized losses	0	33
Mortgage-backed / asset-backed securities
Fair Value, Net Derivative Asset (Liability) Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Greater than 12 continuous months, Fair Value	141,267	135,441
Greater than 12 continuous months, Gross unrealized losses	14,813	4,057
Less than 12 continuous months, Fair Value	10,522	30,754
Less than 12 continuous months, Gross unrealized losses	$ 670	$ 629

XML

Fair Value Measurements and Derivative Instruments (Narrative) (Details) - USD ($)	3 Months Ended
	Mar. 31, 2022	Dec. 31, 2021
Derivative [Line Items]
Percentage of securities in loss position	58.00%
Held-to-maturity securities	$ 21,000,000	$ 20,000,000
Derivative, term of contract	3 months
Foreign exchange contracts
Derivative [Line Items]
Derivative notional amount	$ 2,000,000	$ 1,000,000
Interest rate swaps
Derivative [Line Items]
Derivative notional amount	$ 200,000,000

XML

Fair Value Measurements and Derivative Instruments (Available-for-sale Securities Maturities) (Details) - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021
Amortized cost
Within 1 year	$ 2,495
After 1 year through 5 years	16,186
After 5 years through 10 years	73,708
After 10 years	181,451
Amortized cost	273,840	$ 282,350
Estimated fair value
Within 1 year	2,386
After 1 year through 5 years	15,163
After 5 years through 10 years	65,519
After 10 years	162,186
Total	$ 245,254	$ 274,106

XML

Fair Value Measurements and Derivative Instruments (Derivative Instruments) (Details) - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021
Derivative [Line Items]
Total net derivative asset	$ 10,147	$ 5,273
Total derivative assets
Derivative [Line Items]
Total net derivative asset	11,052	5,577
Total derivative liabilities
Derivative [Line Items]
Total net derivative asset	(905)	(304)
Foreign exchange contracts | Derivatives designated as hedging instruments | Other current assets and prepayments
Derivative [Line Items]
Total net derivative asset	24	21
Foreign exchange contracts | Derivatives designated as hedging instruments | Accounts payable and accrued liabilities
Derivative [Line Items]
Total net derivative asset	(4)	(10)
Foreign exchange contracts | Derivatives not designated as hedging instruments | Other current assets and prepayments
Derivative [Line Items]
Total net derivative asset	715	2,453
Foreign exchange contracts | Derivatives not designated as hedging instruments | Accounts payable and accrued liabilities
Derivative [Line Items]
Total net derivative asset	(901)	(294)
Interest rate swaps | Derivatives designated as hedging instruments | Other assets
Derivative [Line Items]
Total net derivative asset	$ 10,313	$ 3,103

XML

Fair Value Measurements and Derivative Instruments (Cash Flow Hedging Relationships) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Derivative [Line Items]
Derivative Gain (Loss) Recognized in AOCL (Effective Portion)	$ 7,233	$ 6,508
Gain (Loss) Reclassified from AOCL to Earnings (Effective Portion)	151	68
Foreign exchange contracts
Derivative [Line Items]
Derivative Gain (Loss) Recognized in AOCL (Effective Portion)	23	228
Foreign exchange contracts | Revenue
Derivative [Line Items]
Gain (Loss) Reclassified from AOCL to Earnings (Effective Portion)	0	126
Foreign exchange contracts | Cost of sales
Derivative [Line Items]
Gain (Loss) Reclassified from AOCL to Earnings (Effective Portion)	14	(58)
Foreign exchange contracts | Selling, general and administrative expense
Derivative [Line Items]
Derivative Gain (Loss) Recognized in Earnings	(3,414)	553
Interest rate swaps
Derivative [Line Items]
Derivative Gain (Loss) Recognized in AOCL (Effective Portion)	7,210	6,280
Interest rate swaps | Interest expense
Derivative [Line Items]
Gain (Loss) Reclassified from AOCL to Earnings (Effective Portion)	$ 137	$ 0

XML

Fair Value Measurements and Derivative Instruments (Fair Value of Debt) (Details) - USD ($) $ in Thousands	Mar. 31, 2022	Dec. 31, 2021
Carrying value
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt	$ 2,224,579	$ 2,323,838
Fair value
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Debt	$ 2,120,628	$ 2,355,894

XML

Restructuring Charges (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Restructuring Costs
Cash payments	$ (3,285)	$ (3,955)
Minimum
Restructuring Costs
Restructuring reserve, expected payment period	12 months
Maximum
Restructuring Costs
Restructuring reserve, expected payment period	24 months
Severance and other exit costs
Restructuring Costs
Balance Beginning	$ 5,747	10,063
Amounts charged to expense	4,184	2,889
Cash payments	(3,285)	(3,955)
Noncash activity	(172)	(227)
Balance Ending	$ 6,474	$ 8,770

XML

Debt (Schedule of Debt) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Dec. 31, 2021
Debt Instrument [Line Items]
Principal amount	$ 2,263,918	$ 2,364,513
Less: unamortized costs, net	39,339	40,675
Total debt	2,224,579	2,323,838
Less: current portion long-term debt	24,746	24,739
Long-term debt	$ 2,199,833	2,299,099
Notes due | Notes due April 2023
Debt Instrument [Line Items]
Interest rate	6.20%
Principal amount	$ 0	90,259
Notes due | Notes due March 2024
Debt Instrument [Line Items]
Interest rate	4.625%
Principal amount	$ 238,449	242,603
Notes due | Term loan due March 2026
Debt Instrument [Line Items]
Interest rate	2.20%
Principal amount	$ 365,750	370,500
Notes due | Term loan due March 2026 | LIBOR
Debt Instrument [Line Items]
Basis spread on variable rate	1.75%
Notes due | Notes due March 2027
Debt Instrument [Line Items]
Interest rate	6.875%
Principal amount	$ 400,000	400,000
Notes due | Term loan due March 2028
Debt Instrument [Line Items]
Interest rate	4.50%
Principal amount	$ 445,500	446,625
Notes due | Term loan due March 2028 | LIBOR
Debt Instrument [Line Items]
Basis spread on variable rate	4.00%
Notes due | Notes due March 2029
Debt Instrument [Line Items]
Interest rate	7.25%
Principal amount	$ 350,000	350,000
Notes due | Notes due January 2037
Debt Instrument [Line Items]
Interest rate	5.25%
Principal amount	$ 35,841	35,841
Notes due | Notes due March 2043
Debt Instrument [Line Items]
Interest rate	6.70%
Principal amount	$ 425,000	425,000
Other debt
Debt Instrument [Line Items]
Principal amount	$ 3,378	$ 3,685

XML

Debt (Narrative) (Details)	3 Months Ended
	Mar. 31, 2022 USD ($)
Interest rate swaps
Debt Instrument [Line Items]
Derivative notional amount	$ 200,000,000
Fixed interest rate	0.56%
Notes due
Debt Instrument [Line Items]
Pre-tax gain	$ 5,000,000
Term loan due March 2026 | Notes due
Debt Instrument [Line Items]
Interest rate	2.20%
Term loan due March 2028 | Notes due
Debt Instrument [Line Items]
Interest rate	4.50%

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Pensions and Other Benefit Programs (Components of Net Periodic Benefit Cost (Income)) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Defined Benefit Pension Plans | United States
Defined Benefit Plan Disclosure [Line Items]
Service cost	$ 24	$ 26
Interest cost	11,141	10,745
Expected return on plan assets	(17,863)	(19,478)
Amortization of prior service (credit) cost	(11)	(15)
Amortization of net actuarial loss	8,232	9,638
Net periodic benefit cost (income)	1,523	916
Contributions to benefit plans	1,138	1,015
Defined Benefit Pension Plans | Foreign
Defined Benefit Plan Disclosure [Line Items]
Service cost	355	395
Interest cost	3,634	2,961
Expected return on plan assets	(7,205)	(7,984)
Amortization of prior service (credit) cost	68	67
Amortization of net actuarial loss	1,821	2,345
Net periodic benefit cost (income)	(1,327)	(2,216)
Contributions to benefit plans	8,221	8,696
Nonpension Postretirement Benefit Plans
Defined Benefit Plan Disclosure [Line Items]
Service cost	179	224
Interest cost	940	961
Expected return on plan assets	0	0
Amortization of prior service (credit) cost	0	32
Amortization of net actuarial loss	87	1,078
Net periodic benefit cost (income)	1,206	2,295
Contributions to benefit plans	$ 4,158	$ 3,519

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Income Taxes (Details) - USD ($) $ in Millions	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Income Tax Disclosure [Abstract]
Effective tax rate (percent)	16.80%	33.60%
Tax effect of sale of business	$ 1
Tax legislation		$ 3
Percent decrease in unrecognized benefits, reasonably possible (up to)	15.00%

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Commitments and Contingencies (Details) - Equipment - Digital Commerce Solutions $ in Millions	Mar. 31, 2022 USD ($)
Lessee, Lease, Description [Line Items]
Lease payments	$ 107
Minimum
Lessee, Lease, Description [Line Items]
Term of contract	4 years
Maximum
Lessee, Lease, Description [Line Items]
Term of contract	8 years

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Stockholders’ Equity (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Increase (Decrease) in Stockholders' Equity
Balances, beginning of period	$ 112,632	$ 70,621
Net income (loss)	20,821	(31,541)
Other comprehensive income	(20,018)	(8,407)
Dividends paid	(8,688)	(8,625)
Issuance of common stock	(2,914)	(3,880)
Stock-based compensation expense	4,495	5,221
Repurchase of common stock	(13,446)
Balances, end of period	$ 92,882	$ 23,389
Dividends paid (in dollars per share)	$ 0.05	$ 0.05
Common stock
Increase (Decrease) in Stockholders' Equity
Balances, beginning of period	$ 323,338	$ 323,338
Balances, end of period	323,338	323,338
Additional paid-in capital
Increase (Decrease) in Stockholders' Equity
Balances, beginning of period	2,485	68,502
Issuance of common stock	(6,980)	(58,454)
Stock-based compensation expense	4,495	5,221
Balances, end of period	0	15,269
Retained earnings
Increase (Decrease) in Stockholders' Equity
Balances, beginning of period	5,169,270	5,205,421
Net income (loss)	20,821	(31,541)
Dividends paid	(8,688)	(8,625)
Issuance of common stock	(39,767)
Balances, end of period	5,141,636	5,165,255
Accumulated other comprehensive loss
Increase (Decrease) in Stockholders' Equity
Balances, beginning of period	(780,312)	(839,131)
Other comprehensive income	(20,018)	(8,407)
Balances, end of period	(800,330)	(847,538)
Treasury stock
Increase (Decrease) in Stockholders' Equity
Balances, beginning of period	(4,602,149)	(4,687,509)
Issuance of common stock	43,833	54,574
Repurchase of common stock	(13,446)
Balances, end of period	$ (4,571,762)	$ (4,632,935)

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Accumulated Other Comprehensive Loss (Reclassifications) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Revenue	$ 926,942	$ 915,197
Interest expense, net	(22,124)	(25,158)
Selling, general and administrative expense	(242,785)	(238,102)
Total before tax	25,024	(41,647)
Income tax provision	4,203	(13,992)
Net of tax	20,821	(31,541)
Reclassification out of Accumulated Other Comprehensive Loss | Cash flow hedges
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Revenue	0	126
Cost of sales	14	(58)
Interest expense, net	137	0
Total before tax	151	68
Income tax provision	37	17
Net of tax	114	51
Reclassification out of Accumulated Other Comprehensive Loss | Available for sale securities
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Revenue	(2)	(1)
Selling, general and administrative expense	(13)	42
Total before tax	(15)	41
Income tax provision	(3)	10
Net of tax	(12)	31
Reclassification out of Accumulated Other Comprehensive Loss | Pension and postretirement benefit plans
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Total before tax	(10,197)	(13,145)
Income tax provision	(2,461)	(3,208)
Net of tax	(7,736)	(9,937)
Reclassification out of Accumulated Other Comprehensive Loss | Prior service costs
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Pension and postretirement benefit plans	(57)	(84)
Reclassification out of Accumulated Other Comprehensive Loss | Actuarial losses
Reclassification Adjustment out of Accumulated Other Comprehensive Income [Line Items]
Pension and postretirement benefit plans	$ (10,140)	$ (13,061)

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Accumulated Other Comprehensive Loss (Changes) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Accumulated Other Comprehensive Income (Loss), Net of Tax
Balances, beginning of period	$ 112,632	$ 70,621
Other comprehensive income (loss) before reclassifications	(27,652)	(18,262)
Reclassifications into earnings	7,634	9,855
Other comprehensive loss, net of tax	(20,018)	(8,407)
Balances, end of period	92,882	23,389
Cash flow hedges
Accumulated Other Comprehensive Income (Loss), Net of Tax
Balances, beginning of period	3,803	(1,411)
Other comprehensive income (loss) before reclassifications	5,447	4,881
Reclassifications into earnings	(114)	(51)
Other comprehensive loss, net of tax	5,333	4,830
Balances, end of period	9,136	3,419
Available for sale securities
Accumulated Other Comprehensive Income (Loss), Net of Tax
Balances, beginning of period	(6,249)	402
Other comprehensive income (loss) before reclassifications	(15,534)	(8,885)
Reclassifications into earnings	12	(31)
Other comprehensive loss, net of tax	(15,522)	(8,916)
Balances, end of period	(21,771)	(8,514)
Pension and postretirement benefit plans
Accumulated Other Comprehensive Income (Loss), Net of Tax
Balances, beginning of period	(756,639)	(851,063)
Other comprehensive income (loss) before reclassifications	0	0
Reclassifications into earnings	7,736	9,937
Other comprehensive loss, net of tax	7,736	9,937
Balances, end of period	(748,903)	(841,126)
Foreign currency adjustments
Accumulated Other Comprehensive Income (Loss), Net of Tax
Balances, beginning of period	(21,227)	12,941
Other comprehensive income (loss) before reclassifications	(17,565)	(14,258)
Reclassifications into earnings	0	0
Other comprehensive loss, net of tax	(17,565)	(14,258)
Balances, end of period	(38,792)	(1,317)
Total
Accumulated Other Comprehensive Income (Loss), Net of Tax
Balances, beginning of period	(780,312)	(839,131)
Other comprehensive loss, net of tax	(20,018)	(8,407)
Balances, end of period	$ (800,330)	$ (847,538)

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Supplemental Financial Statement Information (Allowance for Credit on Losses for Accounts and Other Receivables) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Accounts Receivable, Allowance for Credit Loss [Roll Forward]
Balance at beginning of year	$ 29,179	$ 35,344
Amounts charged to expense	921	3,011
Write-offs, recoveries and other	(19,519)	(1,314)
Balance at end of period	10,581	37,041
Accounts and other receivables
Accounts Receivable, Allowance for Credit Loss [Roll Forward]
Balance at end of period	10,061	20,480
Other assets
Accounts Receivable, Allowance for Credit Loss [Roll Forward]
Balance at end of period	$ 520	$ 16,561

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Supplemental Financial Statement Information (Other Expense, Net) (Details) - USD ($) $ in Thousands	3 Months Ended		12 Months Ended
	Mar. 31, 2022	Mar. 31, 2021	Dec. 31, 2019
Other Income and Expenses [Abstract]
Loss on debt redemption/refinancing	$ 4,993	$ 51,394
Gain on sale of business	(2,522)	0	$ (3,000)
Gain on sale of assets	(14,372)	0
Other (income) expense	$ (11,901)	$ 51,394

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Supplemental Financial Statement Information - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		12 Months Ended
	Mar. 31, 2022	Mar. 31, 2021	Dec. 31, 2019
Other Income and Expenses [Abstract]
Loss on debt redemption/refinancing	$ 4,993	$ 51,394
Proceeds from sale of business	9,016	0	$ 9,000
Gain on sale of business	$ 2,522	$ 0	3,000
Proceeds from sale leaseback transaction			51,000
Sale and leaseback transaction, gain			$ 14,000

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Supplemental Financial Statement Information (Supplemental Cash Flow Information) (Details) - USD ($) $ in Thousands	3 Months Ended
	Mar. 31, 2022	Mar. 31, 2021
Other Income and Expenses [Abstract]
Cash interest paid	$ 49,430	$ 39,658
Cash income tax payments, net of refunds	8,079	2,641
Capital assets obtained under capital lease obligations	$ 8,721	$ 9,477