XML 27 R12.htm IDEA: XBRL DOCUMENT v3.22.0.1
Revenue
 12 Months Ended
Dec. 31, 2021
Revenue from Contract with Customer [Abstract]  
Revenue Revenue
Disaggregated Revenue
The following tables disaggregate our revenue by source and timing of recognition:
Year Ended December 31, 2021
Global EcommercePresort ServicesSendTech SolutionsRevenue from products and servicesRevenue from leasing transactions and financingTotal consolidated revenue
Revenue from products and services
Business services$1,702,580 $573,480 $58,614 $2,334,674 $— $2,334,674 
Support services— — 460,888 460,888 — 460,888 
Financing — — — — 294,418 294,418 
Equipment sales— — 91,015 91,015 259,123 350,138 
Supplies— — 159,438 159,438 — 159,438 
Rentals— — — — 74,005 74,005 
Subtotal1,702,580 573,480 769,955 3,046,015 $627,546 $3,673,561 
Revenue from leasing transactions and financing
Financing — — 294,418 294,418 
Equipment sales— — 259,123 259,123 
Rentals— — 74,005 74,005 
     Total revenue$1,702,580 $573,480 $1,397,501 $3,673,561 
Timing of revenue recognition from products and services
Products/services transferred at a point in time$— $— $318,077 $318,077 
Products/services transferred over time1,702,580 573,480 451,878 2,727,938 
      Total$1,702,580 $573,480 $769,955 $3,046,015 
Year Ended December 31, 2020
Global EcommercePresort ServicesSendTech SolutionsRevenue from products and servicesRevenue from leasing transactions and financingTotal consolidated revenue
Revenue from products and services
Business services$1,618,897 $521,212 $51,197 $2,191,306 $— $2,191,306 
Support services— — 473,292 473,292 — 473,292 
Financing — — — — 341,034 341,034 
Equipment sales— — 74,660 74,660 240,222 314,882 
Supplies— — 159,282 159,282 — 159,282 
Rentals— — — — 74,279 74,279 
Subtotal1,618,897 521,212 758,431 2,898,540 $655,535 $3,554,075 
Revenue from leasing transactions and financing
Financing — — 341,034 341,034 
Equipment sales— — 240,222 240,222 
Rentals— — 74,279 74,279 
     Total revenue$1,618,897 $521,212 $1,413,966 $3,554,075 
Timing of revenue recognition from products and services
Products/services transferred at a point in time$— $— $293,648 $293,648 
Products/services transferred over time1,618,897 521,212 464,783 2,604,892 
      Total$1,618,897 $521,212 $758,431 $2,898,540 
Year Ended December 31, 2019
Global EcommercePresort ServicesSendTech SolutionsRevenue from products and servicesRevenue from leasing transactions and financingTotal consolidated revenue
Revenue from products and services
Business services$1,151,510 $529,588 $29,703 $1,710,801 $— $1,710,801 
Support services— — 506,187 506,187 — 506,187 
Financing — — — — 368,090 368,090 
Equipment sales— — 80,562 80,562 271,542 352,104 
Supplies— — 187,287 187,287 — 187,287 
Rentals— — — — 80,656 80,656 
Subtotal1,151,510 529,588 803,739 2,484,837 $720,288 $3,205,125 
Revenue from leasing transactions and financing
Financing — — 368,090 368,090 
Equipment sales— — 271,542 271,542 
Rentals— — 80,656 80,656 
     Total revenue$1,151,510 $529,588 $1,524,027 $3,205,125 
Timing of revenue recognition from products and services
Products/services transferred at a point in time$— $— $334,046 $334,046 
Products/services transferred over time1,151,510 529,588 469,693 2,150,791 
      Total$1,151,510 $529,588 $803,739 $2,484,837 
Our performance obligations for revenue from products and services are as follows:
Business services includes fulfillment, delivery and return services, cross-border solutions, mail processing services and shipping subscription solutions. Revenue for fulfillment, delivery and return services, cross-border solutions and mail processing services is recognized over time using an output method based on the number of parcels or mail pieces either processed or delivered, depending on the service type, since that measure best depicts the value of goods and services transferred to the client over the contract period. Contract terms for these services range from one to five years followed by annual renewal periods. Revenue for shipping subscription solutions is recognized ratably over the contract period as the client obtains equal benefit from these services through the period.
Support services includes providing maintenance, professional and subscription services for our equipment and digital mailing and shipping technology solutions. Contract terms range from one to five years, depending on the term of the lease contract for the related equipment. Revenue for maintenance and subscription services is recognized ratably over the contract period and revenue for professional services is recognized when services are provided.

Equipment sales generally includes the sale of mailing and shipping equipment, excluding sales-type leases. We recognize revenue upon delivery for self-install equipment and upon acceptance or installation for other equipment. We provide a warranty that the equipment is free of defects and meets stated specifications. The warranty is not considered a separate performance obligation.

Supplies revenue includes revenue from supplies for our mailing equipment and is recognized upon delivery.
Revenue from leasing transactions and financing includes revenue from sales-type and operating leases, finance income, late fees and investment income, gains and losses at the Bank.

Advance Billings from Contracts with Customers
Balance Sheet LocationDecember 31, 2021December 31, 2020Increase/ (decrease)
Advance billings, current Advance billings$92,926 $106,498 $(13,572)
Advance billings, noncurrent Other noncurrent liabilities$1,109 $1,277 $(168)
Advance billings are recorded when cash payments are due in advance of our performance. Revenue is recognized ratably over the contract term. Items in advance billings primarily relate to support services on mailing equipment. Revenue recognized during the twelve months ended December 31, 2021 includes $106 million of advance billings at the beginning of the period. Advance billings, current at December 31, 2021 and 2020 also includes $6 million and $8 million, respectively, from leasing transactions.

Future Performance Obligations
Future performance obligations include revenue streams bundled with our leasing contracts, primarily maintenance and subscription services. The transaction prices allocated to future performance obligations will be recognized as follows:
202220232024-2026Total
SendTech Solutions$276,314 $196,265 $213,395 $685,974 

The table above does not include revenue for performance obligations under contracts with terms less than 12 months or revenue for performance obligations where revenue is recognized based on the amount billable to the customer.