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Finance Assets and Lessor Operating Leases (Tables)
 9 Months Ended
Sep. 30, 2020
Receivables [Abstract]  
Financing Receivables
Finance receivables consisted of the following:
September 30, 2020December 31, 2019
North AmericaInternationalTotalNorth AmericaInternationalTotal
Sales-type lease receivables      
Gross finance receivables$981,475 $201,590 $1,183,065 $1,055,852 $224,202 $1,280,054 
Unguaranteed residual values37,191 11,609 48,800 41,934 11,789 53,723 
Unearned income(270,499)(58,811)(329,310)(319,281)(65,888)(385,169)
Allowance for credit losses(25,886)(4,902)(30,788)(10,920)(2,085)(13,005)
Net investment in sales-type lease receivables722,281 149,486 871,767 767,585 168,018 935,603 
Loan receivables     
Loan receivables259,832 22,377 282,209 298,247 27,926 326,173 
Allowance for credit losses(6,792)(488)(7,280)(5,906)(740)(6,646)
Net investment in loan receivables253,040 21,889 274,929 292,341 27,186 319,527 
Net investment in finance receivables$975,321 $171,375 $1,146,696 $1,059,926 $195,204 $1,255,130 
Sales-type Lease Maturity
Maturities of gross sales-type lease receivables and gross loan receivables at September 30, 2020 were as follows:
Sales-type Lease ReceivablesLoan Receivables
North AmericaInternationalTotalNorth AmericaInternationalTotal
Remaining for year ending December 31, 2020$114,724 $35,721 $150,445 $215,593 $22,377 $237,970 
Year ending December 31, 2021359,198 75,057 434,255 13,314 — 13,314 
Year ending December 31, 2022259,729 49,422 309,151 11,507 — 11,507 
Year ending December 31, 2023155,254 27,279 182,533 6,394 — 6,394 
Year ending December 31, 202477,034 11,000 88,034 7,023 — 7,023 
Thereafter15,536 3,111 18,647 6,001 — 6,001 
Total$981,475 $201,590 $1,183,065 $259,832 $22,377 $282,209 
Loan Receivable Maturity
Maturities of gross sales-type lease receivables and gross loan receivables at September 30, 2020 were as follows:
Sales-type Lease ReceivablesLoan Receivables
North AmericaInternationalTotalNorth AmericaInternationalTotal
Remaining for year ending December 31, 2020$114,724 $35,721 $150,445 $215,593 $22,377 $237,970 
Year ending December 31, 2021359,198 75,057 434,255 13,314 — 13,314 
Year ending December 31, 2022259,729 49,422 309,151 11,507 — 11,507 
Year ending December 31, 2023155,254 27,279 182,533 6,394 — 6,394 
Year ending December 31, 202477,034 11,000 88,034 7,023 — 7,023 
Thereafter15,536 3,111 18,647 6,001 — 6,001 
Total$981,475 $201,590 $1,183,065 $259,832 $22,377 $282,209 
Past Due Financing Receivables
The aging of gross finance receivables was as follows:
September 30, 2020
Sales-type Lease ReceivablesLoan Receivables
North
America		InternationalNorth
America		InternationalTotal
Past due amounts 0 - 90 days$961,346 $199,565 $254,802 $22,096 $1,437,809 
Past due amounts > 90 days20,129 2,025 5,030 281 27,465 
Total$981,475 $201,590 $259,832 $22,377 $1,465,274 
Past due amounts > 90 days     
Still accruing interest$3,365 $699 $1,461 $58 $5,583 
Not accruing interest16,764 1,326 3,569 223 21,882 
Total$20,129 $2,025 $5,030 $281 $27,465 
December 31, 2019
Sales-type Lease ReceivablesLoan Receivables
North
America		InternationalNorth
America		InternationalTotal
Past due amounts 0 - 90 days$1,032,912 $220,819 $294,001 $27,697 $1,575,429 
Past due amounts > 90 days22,940 3,383 4,246 229 30,798 
Total$1,055,852 $224,202 $298,247 $27,926 $1,606,227 
Past due amounts > 90 days     
Still accruing interest$4,835 $1,081 $2,094 $121 $8,131 
Not accruing interest18,105 2,302 2,152 108 22,667 
Total$22,940 $3,383 $4,246 $229 $30,798 
Allowance for Credit Losses on Financing Receivables
Activity in the allowance for credit losses for finance receivables was as follows:
Sales-type Lease ReceivablesLoan Receivables
North
America		InternationalNorth
America		InternationalTotal
Balance at December 31, 2019$10,920 $2,085 $5,906 $740 $19,651 
Cumulative effect of accounting change9,271 1,750 (1,116)(402)9,503 
Amounts charged to expense10,009 1,314 6,792 429 18,544 
Write-offs(5,950)(548)(7,370)(343)(14,211)
Recoveries1,488 91 2,399 1 3,979 
Currency impact148 210 181 63 602 
Balance at September 30, 2020$25,886 $4,902 $6,792 $488 $38,068 
Sales-type Lease ReceivablesLoan Receivables
North
America		InternationalNorth
America		InternationalTotal
Balance at January 1, 2019$10,253 $2,355 $6,777 $837 $20,222 
Amounts charged to expense4,587 801 3,547 440 9,375 
Write-offs (5,153)(842)(6,882)(608)(13,485)
Recoveries1,286 157 2,746 9 4,198 
Currency impact199 (254)(172)41 (186)
Balance at September 30, 2019$11,172 $2,217 $6,016 $719 $20,124 
Financing Receivable Credit Quality Indicators
The table below shows the gross sales-type lease receivable and loan receivable balances by relative risk class and year of origination based on the relative scores of the accounts within each class.
Sales Type Lease ReceivablesLoan ReceivablesTotal
20202019201820172016Prior
Low$187,763 $230,942 $178,224 $101,307 $37,346 $15,488 $185,709 $936,779 
Medium39,810 58,779 42,501 24,903 10,491 3,924 59,422 239,830 
High5,752 6,219 4,722 2,605 1,344 184 4,617 25,443 
Not Scored55,694 79,125 53,395 28,611 12,207 1,729 32,461 263,222 
Total$289,019 $375,065 $278,842 $157,426 $61,388 $21,325 $282,209 $1,465,274 
Sales-type Lease, Lease Income
Lease income from sales-type leases was as follows:
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Profit recognized at commencement (1)
$29,169 $39,326 $80,349 $112,422 
Interest income33,654 56,522 101,969 174,045 
Total lease income from sales-type leases$62,823 $95,848 $182,318 $286,467 
(1) Lease contracts do not include variable lease payments.
Lessor, Payments to be Received
We also lease mailing equipment under operating leases with terms of one to five years. Maturities of these operating leases are as follows:
Remaining for year ending December 31, 2020$17,351 
Year ending December 31, 202136,396 
Year ending December 31, 202213,688 
Year ending December 31, 20237,172 
Year ending December 31, 20242,100 
Thereafter399 
Total$77,106