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Acquisitions, Intangible Assets and Goodwill (Tables)
12 Months Ended
Dec. 31, 2019
Goodwill and Intangible Assets Disclosure [Abstract]  
Intangible Assets Disclosure
Intangible assets consisted of the following:
 
December 31, 2019
 
December 31, 2018
 
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
 
Gross
Carrying
Amount
 
Accumulated
Amortization
 
Net
Carrying
Amount
Customer relationships
$
265,665

 
$
(88,550
)
 
$
177,115

 
$
338,320

 
$
(149,539
)
 
$
188,781

Software & technology
31,600

 
(19,999
)
 
11,601

 
54,297

 
(35,325
)
 
18,972

Trademarks & other
13,324

 
(11,400
)
 
1,924

 
22,305

 
(16,858
)
 
5,447

Total intangible assets, net
$
310,589

 
$
(119,949
)
 
$
190,640

 
$
414,922

 
$
(201,722
)
 
$
213,200


Future Amortization
The future amortization expense for intangible assets at December 31, 2019 is as follows:
2020
$
33,429

2021
29,972

2022
29,026

2023
26,188

2024
26,188

Thereafter
45,837

Total
$
190,640


Schedule of Goodwill
Changes in the carrying amount of goodwill by reporting segment are shown in the tables below.
 
December 31, 2018
 
Acquisitions/ dispositions
 
Other (1)
 
December 31, 2019
Global Ecommerce
$
609,431

 
$

 
$

 
$
609,431

Presort Services
207,465

 
5,064

 

 
212,529

Commerce Services
816,896

 
5,064

 

 
821,960

SendTech Solutions
515,455

 
(10,490
)
 
(2,746
)
 
502,219

Total goodwill
$
1,332,351

 
$
(5,426
)
 
$
(2,746
)
 
$
1,324,179

 
December 31, 2017
 
Acquisitions
 
Other (1)
 
December 31, 2018
Global Ecommerce
$
602,461

 
$
7,623

 
$
(653
)
 
$
609,431

Presort Services
204,781

 
2,684

 

 
207,465

Commerce Services
807,242

 
10,307

 
(653
)
 
816,896

SendTech Solutions
527,108

 

 
(11,653
)
 
515,455

Total goodwill
$
1,334,350

 
$
10,307

 
$
(12,306
)
 
$
1,332,351



(1)
Primarily represents foreign currency translation adjustments.