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Restructuring Charges and Asset Impairments
 12 Months Ended
Dec. 31, 2019
Restructuring and Related Activities [Abstract]  
Restructuring Charges and Asset Impairments Restructuring Charges and Asset Impairments
The table below shows the activity in our restructuring reserves:
 
Severance and benefits costs
 
Other exit
costs
 
Total
Balance at December 31, 2017
$
42,151

 
$
1,569

 
$
43,720

Expenses, net
18,426

 
6,033

 
24,459

Cash payments
(46,936
)
 
(5,794
)
 
(52,730
)
Balance at December 31, 2018
13,641

 
1,808

 
15,449

Expenses, net
22,794

 
911

 
23,705

Cash payments
(24,498
)
 
(2,650
)
 
(27,148
)
Balance at December 31, 2019
$
11,937

 
$
69

 
$
12,006


The majority of the remaining restructuring reserves are expected to be paid over the next 12-24 months.

Asset impairments
Asset impairment charges were $46 million, $1 million, and $4 million in 2019, 2018, and 2017, respectively. Asset impairment charges in 2019 primarily include $39 million due to the write-off of capitalized software costs related to the development of an enterprise resource planning (ERP) system in our international markets.